-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:17
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:16
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:16
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:15
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:14
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:14
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:13
-
Housekeeper for NHC HealthCare Fort Oglethorpe
NHC HealthCare Fort Oglethorpe is looking for a Housekeeper to join our team.
This position is responsible for the cleanliness of the patient rooms, patient areas and hallways.
QUALIFICATIONS:
* Must be able to read and understand Standard English.
* Must be able to deal tactfully and effectively with patients, families, fellow employees and visitors.
PHYSICAL DEMANDS:
* Able to be on feet 7-8 hours a day
* Able to stoop, kneel, bend, and climb, depending on job
* Able to lift 20 to 25 pounds frequently
* Able to lift 50 to 75 pounds occasionally
* Able to move heavy (75 to 100 pound) furniture occasionally
* Able to see, hear and communicate adequately to complete job duties and responsibility
* Able to work with standard cleaning chemicals
DUTIES AND RESPONSIBILITIES:
Are determined by the center and may include, but are not limited to the following:
* Clean patient bathrooms including sinks, toilets, tubs and showers
* Empty garbage cans in patient rooms, patient bathrooms, activity areas and other areas throughout the center
* Clean patient rooms, including mopping and/or buffing floors, dusting furniture both on top and underneath
* Clean hallways, sweeping up debris, mopping, stripping and buffing following company and center policies and procedures
* Clean walls, furniture and equipment, as needed, to provide a clean pleasant environment for patients, staff and visitors
* Work safely, following proper procedures when using chemical agents
* Follow established cleaning schedules
* Other duties which may be assigned from time to time
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality long-term care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity , please apply today and find out more about us at nhccare.com/locations/fort-oglethorpe/
EOE
....Read more...
Type: Permanent Location: Fort Oglethorpe, US-GA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:12
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:12
-
Position: RN Assistant Director of Nursing
Pay: $76,000 - $84,000 Yearly Depending on Experience
The Assistant Director of Nursing assists the Director Of Nursing/Patient Care Manager with coordinating all aspects of patient/family care and support and facilitates communication and interaction among personnel providing services to terminally ill patients.
Responsibilities:
Assist with coordination of the patient care aspects of the Hospice Program and the Interdisciplinary Team (IDT).
Ensures referral/admission process is completed within Caris HealthCare's customer service standards.
Assist with assignment of patient care staff.
Monitors scheduling of patient care staff
Assist with supervision of periodic reviews of patient medical records, employee visits, and daily activity reports to assure conformance with agency standards, licensure requirements, and professional community health nursing standards.
Checks documentation for accuracy, and consistency with payor requirements and company policy.
Assist with arrangement of hospice and supportive services
Assist with recruitment, hires, and directing the training of field staff.
Responsible for compliance with the Caris safety and disaster plans
Ensures employees are trained on occupational exposure
Assist to handle staff, physicians, patient, inter-departmental complaints, and problems, providing accurate and timely follow-up, and documents problems and complaints per company policy.
Qualifications:
Must be currently licensed as a Registered Nurse or Licensed Practical Nurse in the state of operation.
One (1) year experience in patient care skills in hospice or palliative care, oncology or home health preferred.
A working knowledge of the objectives, framework, organization, and function of a hospice program as well as programs offered by different payors including Medicare, Medicaid, Private Insurance, is preferred.
Basic computer knowledge/skill
At Caris, you will have a career, not just a job.
Our mission driven culture is evident by our current employees and the impact made on patients and families.
All Caris team members commit to The Better Way, a list of promises we make to each other and our customers.
The Better Way commitment is reflected in the benefits we provide.
Benefits include:
* Competitive Salary
* Bonus Eligibility
* Eligible for benefits within 60 days
* Health Benefits (Medical, Dental, Vision); health spending account
* Paid Time Off/Holidays
* 401 (K) plan with company match
* Paid Training
* Mileage Reimbursement
* Tuition Reimbursement
* Flexible Scheduling
* Career Advancement Opportunities
If you see yourself a good fit and want to join our team apply today! Caris HealthCare is an affiliate of NHC.
EOE
....Read more...
Type: Permanent Location: Chattanooga, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:11
-
Certified Pharmacy Technician - Front Fill/Order Entry Floater in Franklin, TN
Network HealthCare Pharmacy is a closed-door pharmacy seeking a motivated Certified Pharmacy Technician - Front Fill/Order Entry to work in our Franklin, TN location.
POSITION OVERVIEW
Duties of Pharmacy Fill picks, labels, scans and otherwise prepares the finished prescription for final verification by a pharmacist.
Duties of Order Entry are entering prescriptions and refills into the pharmacy system with both speed and accuracy.
RESPONSIBILITIES
* Pull/pick medications from shelving and other medication storage areas (prepack racks)
* Accuracy check of final preparation prior to presenting to pharmacist
* Fill daily drug orders accurately and efficiently and in a timely and prioritized manner, under the supervision of a pharmacist
* Assist in processing returned drugs and recycle/dispose per procedure
* Assist in pre-packing frequently ordered medications; label and stock as needed during low volume times
* Maintain clean/organized workstation areas and replenish all stock supplies needed each shift
* Alert pharmacist on duty of any medication/product that is not scanning properly
* Comply with departmental policies regarding safety, attendance, and dress code
* Prepare prescription delivery
* Put up order from Wholesaler
* Minimal non-sterile compounding
* Participate in quarterly inventory Enter new and refill prescriptions into the pharmacy system
* Work with pharmacy technicians and pharmacists to expedite orders
* Work in collaboration with the Order Entry Team Leader to meet department goals and objectives
* Follow all applicable government regulations, including HIPPA
* Ensure safety policy and procedures are consistently adhered to and practiced
* Comply with all applicable state and federal regulations related to pharmacy practices
* Provide excellent customer service when communicating to the centers by phone, Microsoft Teams, or fax.
* Other duties as assigned; Job duties may vary depending on business needs
PHYSICAL DEMANDS
The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:
* May stand and/or sit up to seven (7) hours per day
* The employee is occasionally required to reach, stoop, kneel, bend, crouch, or walk intermittently
* Must have a basic understanding of medical terminology with ability to interpret prescriptions and doctors' orders
* Math and analytical skills
* Knowledge of SIG codes
* Experience with document imaging
* Proficient in Microsoft Excel, Word, and Outlook required
* May be necessary to work extended hours as needed
* May lift and/or move up to 10 pounds
* The work environment characteristics described here are representative of those an employee encounters while performing the e...
....Read more...
Type: Permanent Location: Franklin, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:10
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:10
-
Position: Registered Nurse, RN
Pay: $73,000 - $80,000 / yearly Depending on Experience
Caris Healthcare RN provides nursing care to patients per the physician's orders.
The hallmarks of this position are assessing, planning, implementing, and evaluating total patient care and nursing care plans for each patient.
Caris Healthcare's mission is to provide hospice care with grace.
Serving patients throughout the Southeast region, we support our team members, patients and their families with compassion, accountability, respect, integrity and service.
If you are ready for a rewarding career with a company that offers employees a culture of integrity and excellence, consider joining the Caris Healthcare team
At Caris, you will have a career, not just a job.
Our mission driven culture is evident by our current employees and the impact made on patients and families.
All Caris team members commit to The Better Way, a list of promises we make to each other and our customers.
The Better Way commitment is reflected in the benefits we provide.
Benefits include:
* Competitive Salary
* Bonus Eligibility
* Eligible for benefits within 60 days
* Health Benefits (Medical, Dental, Vision); health savings account
* Earned Time Off
* 401 (K) plan with company match
* Paid Training
* Mileage Reimbursement
* Tuition Reimbursement
* Flexible Scheduling
* Career Advancement Opportunities
Responsibilities
* Assess, monitor, and document patient's symptoms using required software symptoms
* Collaborate with patient, family, partners, and interdisciplinary team to develop individualized plans of care for patients
* Serve as patient advocate, providing information on patient rights, grievance procedures, reimbursement procedures, and patient/family responsibilities
* Observe and evaluate patient's physical and emotional status, safety factors, and family dynamics to determine education needs for caregivers
* Supervise, evaluate, and direct aides and licensed practical nurses in accordance with guidelines and regulations.
* Participate in on-call rotating schedule and provide back-up assistance as requested
Qualifications
* Must be a Registered Nurse licensed in the state of operation.
* Nursing experience required, with experience in Hospice or Home Health preferred.
* Must possess a sound knowledge of nursing principles, procedures and elements of patient family teaching.
If you see yourself a good fit and want to join our team apply today! Caris HealthCare is an affiliate of NHC.
EOE
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:09
-
Position: CNA / Hospice Aide
Pay: $16.50/hr.
- $19.00/hr.
Depending on experience
Caris Healthcare Certified Nursing Assistant / Hospice Aide provides compassionate, supportive, and physical care to patients with a life limiting illness.
The hallmarks of this position include assisting patients with personal care, providing encouragement and support to patients and families, and communicating patient observations with the hospice team.
Certification required.
Caris Healthcare's mission is to provide hospice care with grace.
Serving patients throughout the Southeast region, we support our team members, patients and their families with compassion, accountability, respect, integrity and service.
If you are ready for a rewarding career with a company that offers employees a culture of integrity and excellence, consider joining the Caris Healthcare team.
At Caris, you will have a career, not just a job.
Our mission driven culture is evident by our current employees and the impact made on patients and families.
All Caris team members commit to The Better Way, a list of promises we make to each other and our customers.
The Better Way commitment is reflected in the benefits we provide.
Benefits include:
* Competitive Salary
* Bonus Eligibility
* Eligible for benefits within 60 days
* Health Benefits (Medical, Dental, Vision); health savings account
* Earned Time Off
* 401 (K) plan with company match
* Paid Training
* Mileage Reimbursement
* Tuition Reimbursement
* Flexible Scheduling
* Career Advancement Opportunities
Responsibilities
* Provides personal care, exercise, and ambulation to patients per state and federal regulations
* Utilizes safety techniques and proper body mechanics when administering care, transferring patients, and performing other work responsibilities
* Takes and records vital signs or other metrics as instructed
* Records and reports changes in the patient's mental and physical status to RN
* Participates in weekend rotation for scheduled visits
* Prepares light meals, launders, and performs other household services that are essential to the patient's health care
* Maintains twelve (12) hour educational requirements
Qualifications
* Successful completion of a Certified Nurse Aide program with current certification
* In good standing with state regulations
* Excellent communication and interpersonal skills
* Ability to work well with a team and independently with minimal direct supervision
* Proficient computer and technology skills
If you see yourself a good fit and want to join our team apply today! Caris HealthCare is an affiliate of NHC.
EOE
....Read more...
Type: Permanent Location: Cookeville, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:08
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:08
-
Why NHC?At NHC, we "Put our Heart in Everything We Do!" We take pride in working together as a team in our family-oriented work environment.
We provide a culture of excellence, recognition, empowerment, and fun.
We offer professional growth opportunities along with competitive compensation wage increases based on performance.
If you want this experience in your career, apply today!
Position: RN, Nurse Assessment Coordinator
Qualifications:
* Registered Nurse - graduate of an accredited school of nursing and currently licensed to practice nursing in the state.
* CMAC Certification preferred.
* Professional experience in the practice of geriatrics nursing.
* Knowledge and expertise in the completion of the Resident Assessment Instrument including all applicable rules and regulations.
* Knowledge of SNF Part A Medicare and Consolidated billing rules.
Benefits we offer:Flexible Schedule
Competitive Pay & Holiday Incentive Pay Earned Time Off
Health, Dental, Vision, Disability and Life insurance
401k with generous company contributions
Uniforms
Tuition Reimbursement Opportunities
Advancement Opportunities
RN, Assessment Coordinator Position Highlights:
* Organizational skills, ability to schedule and meet deadlines
* Monitoring the overall medical record to validate support of MDS coding.
* Works with interdisciplinary team to assure timely completion of Care Area Triggers and Patient Care Plans.
* Supports the accuracy of medical record documentation through ongoing in-services to center partners.
If you are interested in working as a Registered Nurse for a leader in senior care, share NHC's values of honesty and integrity, and have a heart for the geriatric patient, please apply today and find out more about us at nhccare.com/locations/st-charles/
We look forward to talking with you about this great RN, Assessment Coordinator opportunity.
NHC is an Equal Opportunity Employer.
....Read more...
Type: Permanent Location: St Charles, US-MO
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:07
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:07
-
Position: Food Services Cook
Are you looking to have fun in a work environment where you can express your talents and creativity, while making a difference in the lives of others? Come join our Food Nutrition Service Team! NHC HealthCare Clinton fosters an environment of teamwork and provides opportunities in a culinary environment in a healthcare setting.
The Cook performs specified duties in order to maintain high standards of quality food preparation, production, service, and portion control, using standardized recipes, for all customers.
We provide restaurant style dining for our residents and their families; offering you the opportunity to interact with our residents and their families.
Why NHC? We offer a culture of recognition, empowerment, and fun.
At NHC, we are all partners (employees) in a family - oriented work atmosphere where growth and opportunities are promoted.
We provide competitive compensation with performance wage rate increases.
ExperienceHealthcare food service experience preferred, not required
BenefitsEarned Time Off
Holiday Incentive Pay
Health, Dental, Vision, Disability and Life insurance
Flex Spending Plan
401k with generous company contributions
Flexible Schedule
Uniforms
Tuition Reimbursement Opportunities
Advancement Opportunities
NHC HealthCare Clinton is located at 304 Jacobs Highway, Clinton, SC 29325
If you are interested in working for a leader in senior care, share NHC's values of honesty and integrity, and have a heart for the geriatric patient, please apply today and find out more about us at nhccare.com/locations/clinton/
EOE
....Read more...
Type: Permanent Location: Clinton, US-SC
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:06
-
'Because of Me, Lives are Improved'
Looking for a career where you can reach your financial goals while helping others? Join the experts on safety and sanitation at a secure environment that will always be vital to the community!
NHC Lewisburg is looking for Housekeepers to be part of an exceptional hospitality team! If you have a pleasant and cheerful personality and are ready to learn, come join us! As a Housekeeper at NHC you are the leader in meeting our promise to keep a clean and pleasant environment for our patients!
Make a difference in others' lives!
BENEFITS:
Competitive Wages!
Insurance, 401K, ESOP, Dental, Vision (All Optional)
Flexible Schedule
Fun, Fast Paced Work Environment
NHC Lewisburg is located at 1653 Mooresville Hwy, Lewisburg, TN 37091
If you are ready to join a leader in senior care since 1971, apply online at nhccare.com/careers or call (931) 359-4506 if interested in applying in person.
....Read more...
Type: Permanent Location: Lewisburg, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:05
-
Why NHC Tullahoma?
At NHC, we "Put our Heart in Everything We Do!" We take pride in working together as a team in our family-oriented work environment.
We provide a culture of excellence, recognition, empowerment, and fun.
We offer professional growth opportunities along with competitive compensation wage increases based on performance.
If you want this experience in your career, apply today!
Position: PT Aide
Qualifications:
* High school diploma or GED equivalent.
* Ability to understand and follow written and oral instructions.
* Ability to deal tactfully and effectively with patients, families, and coworkers.
* Graduates of exercise science, kinesiology, or rehab programs encouraged to apply
Benefits we offer:
* Regularly scheduled hours
* Competitive Pay
* Earned Time Off
* Health, Dental, Vision, Disability and Life insurance
* 401k with generous company contributions
* Uniforms
PT Aide Position Highlights:
* Complete assigned duties as instructed.
* Assist in maintaining a safe, clean and professional work area.
* Assist in maintaining safe and properly functioning equipment.
* Communicate accurate information in written or verbal format.
If you are interested in working for a leader in senior care, share NHC's values of honesty and integrity, and have a heart for the geriatric patient, please apply today and find out more about us at nhccare.com/locations/tullahoma
We look forward to talking with you about this great PT Aide opportunity.
NHC is an Equal Opportunity Employer.
....Read more...
Type: Permanent Location: Tullahoma, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:05
-
RN, Registered Nurse - Full Time: Day and Night shift needed!
12 hour / shift
NHC Clinton, located in the South Carolina upstate and a short drive from Greenville, has a need for a day and night shift Nurse.
This beautiful 131 bed skilled nursing facility is looking for the RN with a positive attitude, dependable and punctual and a quick learner with electronic documentation.
Responsibilities include working with the interdisciplinary care team to assure accurate patient assessment and development of individualized plans of care, maintaining open and ongoing communication with patients and families, assuring that appropriate nursing care is being provided, assisting with meds and treatments as needed and other patient care duties as assigned.
NHC offers a competitive compensation package for full time employment including health, dental, vision, life and disability insurance, a generous 401k match, continuing education, paid time off and more.
If you are interested in joining a leading senior care company and share our values of honesty, integrity and professionalism, apply on line at nhccare.com/careers
EOE
....Read more...
Type: Permanent Location: Clinton, US-SC
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:04
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:04
-
Thank you for your interest in taking the state certified nurse aide training program.
Our program is a fast-paced class that is completed in 17 days.
To be considered for the class, you must provide the following at the time of your interview:
* Completed Application
* Valid Photo Identification
* Social Security Card
Since the class is only 17 days, no absences or tardiness is permitted.
You must maintain a grade average of an 85 to continue in the course.
Books and Supplies ($30) will be needed as a deposit on the first day of class and will be returned upon graduation! You will be required to purchase one set of scrubs to wear every day to class and clinical.
We will run a criminal background check as well as consult the Tennessee and/or National Abuse Registry for Children and Adults.
No one with a felony conviction, certain misdemeanor charges, and/or found on the abuse registry can be admitted to the class.
If you have been accepted into the class, you will receive a phone call on or before Friday before the class at 10:00AM.
Students are chosen based on the facility need, shift availability of the candidate, entrance exam score, flexibility of the candidate, previous work history and attitude.
The best qualified candidates for the class will be chosen.
Employment Opportunities
Employment opportunities may be available upon successful completion of the course.
....Read more...
Type: Permanent Location: Clinton, US-SC
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:03
-
Position: Certified Nursing Assistant (CNA)
Are you looking to make a difference in the lives of others by sharing your care and compassion? Do you enjoy getting to connect with your patients while getting to know them and their family? Do you enjoy working in a family - oriented atmosphere? Come join our family -oriented team at NHC HealthCare Clinton! NHC fosters an environment of teamwork and provides opportunities for advancement.
Position Highlights:
* Assist patients with activities of daily living
* Provide for your patient's personal care and comfort
* Assist in the maintenance of a safe and clean environment
* Family culture work atmosphere
* Rewarding work as you help other people
Why NHC?
We offer a culture of recognition, empowerment, and fun.
At NHC, we are all partners (employees) in a family -oriented work atmosphere where growth and opportunities are promoted.
We provide competitive compensation with performance wage rate increases.
Work Schedule: AM or PM
Job Type: Part Time and Full Time
Experience
South Carolina CNA (Certified Nursing Assistant) Certificate
Benefits
Earned Time Off
Holiday Incentive Pay
Health, Dental, Vision, Disability and Life insurance
401k with generous company contributions
Competitive Pay
Uniforms
Tuition Reimbursement Opportunities
Advancement Opportunities
Work Location:
NHC HealthCare Clinton 304 Jacobs Highway
Clinton, SC 29325
If you are interested in working for a leader in senior care, share NHC's values of honesty and integrity, and have a heart for the geriatric patient, please apply today and find out more about us at nhccare.com/locations/clinton/
EOE
....Read more...
Type: Permanent Location: Clinton, US-SC
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:02
-
Position: Social Worker
Pay: $50000 - $65000 / yearly Depending on Degree and Experience
This position is responsible for the development and delivery of social work service, to promote access to funding mechanisms for patients in need of care, and to promote interdisciplinary collaboration for the support of emotional and social well-being of patients and families.
Responsibilities
1.
Conducts a complete psychosocial assessment of the patient and family and the initial bereavement assessment within five (5) days of admission to hospice care in the Electronic Medical Record .
Collaborates with the Interdisciplinary Team (IDT) to formulate the Plan of Care (POC) at the time of admission.
2.
Must be available to discuss the POC with the admitting RN on the day of admission for new patients.
3.
When requested by the patient/family, conducts regular social work visits and documents the assessment, interventions and outcomes of the visit.
4.
Assists patients and families as needed with insurance needs.
Upon admission evaluates insurance coverage and helps with obtaining Medicaid or other insurance coverage when the patient does not have a payer source.
5.
Coordinates with the Volunteer Coordinator in requesting and monitoring volunteer services.
6.
Participates in the IDT Meeting and updates the POC at least every 14 days.
Acts as consultant to hospice program staff.
7.
Communicates all changes in the patient's level of care status to the Patient Care Coordinator.
8.
Participates in discharge planning.
Responsible for facilitating discharge and transfer of patients to other healthcare providers when hospice care is no longer requested or appropriate, and completes the appropriate paperwork.
9.
Participates in the Quality Improvement Process and evaluation of social services.
10.
Identifies psychosocial problems and establishes goals that are pertinent, personalized, and measurable as evidenced by documentation in the Electronic Medical Record.
11.
Demonstrates knowledge of the Hospice Benefit and is able to convey that knowledge to patients and families.
12.
Conducts the after death bereavement assessment.
With the Chaplain makes bereavement telephone calls to caregivers.
Initiates bereavement telephone calls to follow up with families (after 1 week; 2 months; 6 months and 12 months) following the death of a patient.
13.
Explains Advanced Directives to Patients/Families and communicates and documents patient decisions to the patient's attending physician.
14.
Assists patient/family with making funeral arrangements, as needed.
15.
Assists with community outreach by providing in-services and/or other forms of education related to hospice care in the community as planned with the Hospice Administrator and other IDT members.
16.
Documents patient and family response to psychosocial interventions in an accurate, and timely manner and is completed in the Electronic Record.
Transfers of electronic information must be completed at least twice daily.
17...
....Read more...
Type: Permanent Location: Big Stone Gap, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:11:02
