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The Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved.
They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members.
Agents diagnose technology issues through various troubleshooting activities including the use of specialty software.
They are passionate about technology and leverage their technical abilities to create positive customer interactions by solving a variety of software and hardware issues.
At Best Buy, we are obsessed with building long term relationships with our customers.
Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
* Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone.
* Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
* Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Basic Qualifications
* 6+ months experience diagnosing, troubleshooting, or repairing technology products
* Experience actively using and learning about consumer electronics
* Strong ability to prioritize and multi-task in a fast-paced environment
* Ability to work a flexible schedule inclusive of holidays, nights and weekends
....Read more...
Type: Permanent Location: Glendale, US-AZ
Salary / Rate: Not Specified
Posted: 2024-04-27 09:05:44
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As the Services Experience Supervisor, you’ll be responsible for the operations and customer experience related to Geek Squad services for both electronic devices (computer and mobile phone repair) and AutoTech (car installations).
You will support between one and three stores in a micro-market.
In partnership with their General Manager and Services Experience Manager, you’ll identify opportunities, implement plans and drive priorities to provide best-in-class employee and customer experiences.
What you’ll do
* Ensure employees are deployed to efficiently to deliver great customer experiences
* Provide work direction, ongoing training, career development and performance management to your employees
* Manage key metrics and results, including customer satisfaction, turn time, productivity and revenue metrics.
Identify opportunities to improve performance
* Perform in-store leadership duties as needed, including opening, closing, cash management and manager on duty tasks
Basic qualifications
* 1 year of leadership or supervisory experience
* 1 year of experience in services, customer service or related field
Preferred qualifications
* 1 year of retail experience
* Previous P&L ownership including expense/labor management forecasting
* Experience driving key business performance indicators such as revenue and operating income)
* Experience analyzing business results
* Inventory control, technology repair and/or distribution experience
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.™
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2024-04-27 09:05:42
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As a Retail Warehouse Associate, you’ll be part of an energetic and efficient team that’s dedicated to delivering tech products from the store’s warehouse to our customers when, where and how they need them.
You’ll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience.
When the situation calls for it, you’ll also directly assist customers and collaborate with other employees on the sales floor.
What you’ll do
* Unload trucks and record store inventory
* Prepare products to be shipped to other stores and costumers’ homes
* Stock shelves and organize merchandise displays to help customers see what’s possible and quickly purchase products
* Follow established safety guidelines while operating store equipment
* Replenish products daily to ensure they’re fully stocked on the sales floor
* Process online orders and assist other employees with store pickup orders
Basic qualifications
* Working and thriving in a fast-paced, team-oriented environment
* Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
* Moving up to 100 pounds with or without accommodation
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.™
....Read more...
Type: Permanent Location: Northridge, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-27 09:05:38
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As a Retail Warehouse Associate, you’ll be part of an energetic and efficient team that’s dedicated to delivering tech products from the store’s warehouse to our customers when, where and how they need them.
You’ll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience.
When the situation calls for it, you’ll also directly assist customers and collaborate with other employees on the sales floor.
What you’ll do
* Unload trucks and record store inventory
* Prepare products to be shipped to other stores and costumers’ homes
* Stock shelves and organize merchandise displays to help customers see what’s possible and quickly purchase products
* Follow established safety guidelines while operating store equipment
* Replenish products daily to ensure they’re fully stocked on the sales floor
* Process online orders and assist other employees with store pickup orders
Basic qualifications
* Working and thriving in a fast-paced, team-oriented environment
* Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
* Moving up to 100 pounds with or without accommodation
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.™
....Read more...
Type: Permanent Location: Glendora, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-27 09:05:34
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The Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved.
They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members.
Agents diagnose technology issues through various troubleshooting activities including the use of specialty software.
They are passionate about technology and leverage their technical abilities to create positive customer interactions by solving a variety of software and hardware issues.
At Best Buy, we are obsessed with building long term relationships with our customers.
Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
* Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone.
* Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
* Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Basic Qualifications
* 6+ months experience diagnosing, troubleshooting, or repairing technology products
* Experience actively using and learning about consumer electronics
* Strong ability to prioritize and multi-task in a fast-paced environment
* Ability to work a flexible schedule inclusive of holidays, nights and weekends
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2024-04-27 09:05:30
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A Best Buy SWAT Product Flow Specialist ensures inventory integrity in the store through a variety of inventory adjustments and data collection tools.
The SWAT Product Flow Specialist consistently and accurately completes and communicates stock count.
They identify, determine and communicate high shrink categories.
After identifying the root cause of replenishment issues, they follow up with leadership until the problem is resolved.
Job responsibilities include:
* Executing the inventory integrity process from end to end
* completing inventory daily tasks as assigned
* communicating and coaching store employees and leadership on the importance of inventory integrity and any process gaps that were identified
* Other duties as assigned.
Basic Qualifications
* Ability to work successfully as part of a team
* Ability to work a flexible schedule inclusive of holidays, nights and weekends
* Ability to lift or maneuver 50-100 pounds, with or without accommodations
Preferred Qualifications
* 3 months experience in retail, customer service or related fields
....Read more...
Type: Permanent Location: Bellevue, US-WA
Salary / Rate: Not Specified
Posted: 2024-04-27 09:05:26
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The Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved.
They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members.
Agents diagnose technology issues through various troubleshooting activities including the use of specialty software.
They are passionate about technology and leverage their technical abilities to create positive customer interactions by solving a variety of software and hardware issues.
At Best Buy, we are obsessed with building long term relationships with our customers.
Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
* Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone.
* Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
* Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Basic Qualifications
* 6+ months experience diagnosing, troubleshooting, or repairing technology products
* Experience actively using and learning about consumer electronics
* Strong ability to prioritize and multi-task in a fast-paced environment
* Ability to work a flexible schedule inclusive of holidays, nights and weekends
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2024-04-27 09:05:21
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As a Retail Warehouse Associate, you’ll be part of an energetic and efficient team that’s dedicated to delivering tech products from the store’s warehouse to our customers when, where and how they need them.
You’ll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience.
When the situation calls for it, you’ll also directly assist customers and collaborate with other employees on the sales floor.
What you’ll do
* Unload trucks and record store inventory
* Prepare products to be shipped to other stores and costumers’ homes
* Stock shelves and organize merchandise displays to help customers see what’s possible and quickly purchase products
* Follow established safety guidelines while operating store equipment
* Replenish products daily to ensure they’re fully stocked on the sales floor
* Process online orders and assist other employees with store pickup orders
Basic qualifications
* Working and thriving in a fast-paced, team-oriented environment
* Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
* Moving up to 100 pounds with or without accommodation
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.™
....Read more...
Type: Permanent Location: Summerville, US-SC
Salary / Rate: Not Specified
Posted: 2024-04-27 09:05:17
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As a Retail Warehouse Associate, you’ll be part of an energetic and efficient team that’s dedicated to delivering tech products from the store’s warehouse to our customers when, where and how they need them.
You’ll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience.
When the situation calls for it, you’ll also directly assist customers and collaborate with other employees on the sales floor.
What you’ll do
* Unload trucks and record store inventory
* Prepare products to be shipped to other stores and costumers’ homes
* Stock shelves and organize merchandise displays to help customers see what’s possible and quickly purchase products
* Follow established safety guidelines while operating store equipment
* Replenish products daily to ensure they’re fully stocked on the sales floor
* Process online orders and assist other employees with store pickup orders
Basic qualifications
* Working and thriving in a fast-paced, team-oriented environment
* Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
* Moving up to 100 pounds with or without accommodation
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.™
....Read more...
Type: Permanent Location: Vienna, US-VA
Salary / Rate: Not Specified
Posted: 2024-04-27 09:04:56
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The Best Buy Certified Verizon Advisor creates a world-class shopping experience for our customers while inspiring them to see what’s possible with technology.
They build quality relationships with customers to provide them with relevant and memorable product demonstrations.
This role provides full service and solutions support to customers in the areas of Vendor Experience.
Our Certified Advisors are responsible for delivering profitability by achieving revenue, margin, solution and operational targets.
They are highly skilled within a given area and work closely with other employees to demonstrate, promote, and sell products and services.
At Best Buy, we are obsessed with building long term relationships with our customers.
Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
* Processes sales transactions including online and in-person orders while handing off customers to General Advisors for returns and exchanges.
* Achieves team and individual goals while enabling an excellent customer shopping experience.
* Applies a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience.
* Uses available tools to stay current on promotional initiatives and helps execute profitable growth through critical business drive times.
* Engages with customers for consultations whether it be in-store, over the phone, or chat options online.
* Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.
* Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution.
* Maintains assigned department’s merchandising and readiness to serve customers.
* Provides feedback on products and customer engagement with vendor partners, representatives, and market teams.
* Acts as trusted subject matter expert, brand advocate, and product champion for specified vendor product assortment.
* Coaches and trains coworkers on new vendor technology and services.
* Utilizes vendor-provided devices and accommodations to improve product knowledge and understanding.
Basic Qualifications
* Ability to work successfully as part of a team
Preferred Qualifications
* Prior experience serving as a specialist in premium, luxury, or complex technology solutions
* 1 year of experience working with consumer electronics
....Read more...
Type: Permanent Location: Brandon, US-FL
Salary / Rate: Not Specified
Posted: 2024-04-27 09:04:55
-
As a Retail Warehouse Associate, you’ll be part of an energetic and efficient team that’s dedicated to delivering tech products from the store’s warehouse to our customers when, where and how they need them.
You’ll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience.
When the situation calls for it, you’ll also directly assist customers and collaborate with other employees on the sales floor.
What you’ll do
* Unload trucks and record store inventory
* Prepare products to be shipped to other stores and costumers’ homes
* Stock shelves and organize merchandise displays to help customers see what’s possible and quickly purchase products
* Follow established safety guidelines while operating store equipment
* Replenish products daily to ensure they’re fully stocked on the sales floor
* Process online orders and assist other employees with store pickup orders
Basic qualifications
* Working and thriving in a fast-paced, team-oriented environment
* Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
* Moving up to 100 pounds with or without accommodation
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.™
....Read more...
Type: Permanent Location: Vienna, US-VA
Salary / Rate: Not Specified
Posted: 2024-04-27 09:04:52
-
As a Retail Warehouse Associate, you’ll be part of an energetic and efficient team that’s dedicated to delivering tech products from the store’s warehouse to our customers when, where and how they need them.
You’ll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience.
When the situation calls for it, you’ll also directly assist customers and collaborate with other employees on the sales floor.
What you’ll do
* Unload trucks and record store inventory
* Prepare products to be shipped to other stores and costumers’ homes
* Stock shelves and organize merchandise displays to help customers see what’s possible and quickly purchase products
* Follow established safety guidelines while operating store equipment
* Replenish products daily to ensure they’re fully stocked on the sales floor
* Process online orders and assist other employees with store pickup orders
Basic qualifications
* Working and thriving in a fast-paced, team-oriented environment
* Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
* Moving up to 100 pounds with or without accommodation
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.™
....Read more...
Type: Permanent Location: Vienna, US-VA
Salary / Rate: Not Specified
Posted: 2024-04-27 09:04:51
-
As a Retail Warehouse Associate, you’ll be part of an energetic and efficient team that’s dedicated to delivering tech products from the store’s warehouse to our customers when, where and how they need them.
You’ll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience.
When the situation calls for it, you’ll also directly assist customers and collaborate with other employees on the sales floor.
What you’ll do
* Unload trucks and record store inventory
* Prepare products to be shipped to other stores and costumers’ homes
* Stock shelves and organize merchandise displays to help customers see what’s possible and quickly purchase products
* Follow established safety guidelines while operating store equipment
* Replenish products daily to ensure they’re fully stocked on the sales floor
* Process online orders and assist other employees with store pickup orders
Basic qualifications
* Working and thriving in a fast-paced, team-oriented environment
* Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
* Moving up to 100 pounds with or without accommodation
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.™
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-04-27 09:04:41
-
As a Retail Warehouse Associate, you’ll be part of an energetic and efficient team that’s dedicated to delivering tech products from the store’s warehouse to our customers when, where and how they need them.
You’ll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience.
When the situation calls for it, you’ll also directly assist customers and collaborate with other employees on the sales floor.
What you’ll do
* Unload trucks and record store inventory
* Prepare products to be shipped to other stores and costumers’ homes
* Stock shelves and organize merchandise displays to help customers see what’s possible and quickly purchase products
* Follow established safety guidelines while operating store equipment
* Replenish products daily to ensure they’re fully stocked on the sales floor
* Process online orders and assist other employees with store pickup orders
Basic qualifications
* Working and thriving in a fast-paced, team-oriented environment
* Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
* Moving up to 100 pounds with or without accommodation
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.™
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2024-04-27 09:04:39
-
As a Retail Warehouse Associate, you’ll be part of an energetic and efficient team that’s dedicated to delivering tech products from the store’s warehouse to our customers when, where and how they need them.
You’ll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience.
When the situation calls for it, you’ll also directly assist customers and collaborate with other employees on the sales floor.
What you’ll do
* Unload trucks and record store inventory
* Prepare products to be shipped to other stores and costumers’ homes
* Stock shelves and organize merchandise displays to help customers see what’s possible and quickly purchase products
* Follow established safety guidelines while operating store equipment
* Replenish products daily to ensure they’re fully stocked on the sales floor
* Process online orders and assist other employees with store pickup orders
Basic qualifications
* Working and thriving in a fast-paced, team-oriented environment
* Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
* Moving up to 100 pounds with or without accommodation
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.™
....Read more...
Type: Permanent Location: Rockville, US-MD
Salary / Rate: Not Specified
Posted: 2024-04-27 09:04:37
-
Our CIA Senior Agent is an expert in the fulfillment of Geek Squad services.
They are responsible for training and coaching agents to repair and service in accordance with Geek Squad’s high standards and Best Buy’s Customer promise.
The CIA Senior Agent leads a team of Geek Squad Agents in the Precinct and acts as a role model in performing repairs and services.
They inspire a world class Client experience and provide motivation that enables exceptional business results.
At Best Buy, we are obsessed with building long term relationships with our customers.
Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
* Assists Geek Squad Manager or independently assigns staff for client assistance, diagnosis, repair, service, and follow up.
* Communicates department goals and other pertinent company information to members of the Precinct in a clear, accurate, and timely manner.
* Works with clients directly to ensure staff is assisting customers with service and repair issues while achieving department goals.
Handles escalated client service issues.
* Provides ongoing coaching and acts as consultant to Precinct Agents and other store personnel as needed to achieve goals and high standards of customer service.
Basic Qualifications
* One year of experience in diagnosing and repairing PCs or consumer electronics
* One year of customer service experience
* One year of leadership experience including coaching, training, and recognition
....Read more...
Type: Permanent Location: Roseville, US-MI
Salary / Rate: Not Specified
Posted: 2024-04-27 09:04:36
-
The Best Buy Certified Verizon Advisor creates a world-class shopping experience for our customers while inspiring them to see what’s possible with technology.
They build quality relationships with customers to provide them with relevant and memorable product demonstrations.
This role provides full service and solutions support to customers in the areas of Vendor Experience.
Our Certified Advisors are responsible for delivering profitability by achieving revenue, margin, solution and operational targets.
They are highly skilled within a given area and work closely with other employees to demonstrate, promote, and sell products and services.
At Best Buy, we are obsessed with building long term relationships with our customers.
Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
* Processes sales transactions including online and in-person orders while handing off customers to General Advisors for returns and exchanges.
* Achieves team and individual goals while enabling an excellent customer shopping experience.
* Applies a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience.
* Uses available tools to stay current on promotional initiatives and helps execute profitable growth through critical business drive times.
* Engages with customers for consultations whether it be in-store, over the phone, or chat options online.
* Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.
* Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution.
* Maintains assigned department’s merchandising and readiness to serve customers.
* Provides feedback on products and customer engagement with vendor partners, representatives, and market teams.
* Acts as trusted subject matter expert, brand advocate, and product champion for specified vendor product assortment.
* Coaches and trains coworkers on new vendor technology and services.
* Utilizes vendor-provided devices and accommodations to improve product knowledge and understanding.
Basic Qualifications
* Ability to work successfully as part of a team
Preferred Qualifications
* Prior experience serving as a specialist in premium, luxury, or complex technology solutions
* 1 year of experience working with consumer electronics
....Read more...
Type: Permanent Location: Watertown, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-27 09:04:33
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The Best Buy Certified Verizon Advisor creates a world-class shopping experience for our customers while inspiring them to see what’s possible with technology.
They build quality relationships with customers to provide them with relevant and memorable product demonstrations.
This role provides full service and solutions support to customers in the areas of Vendor Experience.
Our Certified Advisors are responsible for delivering profitability by achieving revenue, margin, solution and operational targets.
They are highly skilled within a given area and work closely with other employees to demonstrate, promote, and sell products and services.
At Best Buy, we are obsessed with building long term relationships with our customers.
Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
* Processes sales transactions including online and in-person orders while handing off customers to General Advisors for returns and exchanges.
* Achieves team and individual goals while enabling an excellent customer shopping experience.
* Applies a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience.
* Uses available tools to stay current on promotional initiatives and helps execute profitable growth through critical business drive times.
* Engages with customers for consultations whether it be in-store, over the phone, or chat options online.
* Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.
* Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution.
* Maintains assigned department’s merchandising and readiness to serve customers.
* Provides feedback on products and customer engagement with vendor partners, representatives, and market teams.
* Acts as trusted subject matter expert, brand advocate, and product champion for specified vendor product assortment.
* Coaches and trains coworkers on new vendor technology and services.
* Utilizes vendor-provided devices and accommodations to improve product knowledge and understanding.
Basic Qualifications
* Ability to work successfully as part of a team
Preferred Qualifications
* Prior experience serving as a specialist in premium, luxury, or complex technology solutions
* 1 year of experience working with consumer electronics
....Read more...
Type: Permanent Location: Pensacola, US-FL
Salary / Rate: Not Specified
Posted: 2024-04-27 09:04:30
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Our CIA Senior Agent is an expert in the fulfillment of Geek Squad services.
They are responsible for training and coaching agents to repair and service in accordance with Geek Squad’s high standards and Best Buy’s Customer promise.
The CIA Senior Agent leads a team of Geek Squad Agents in the Precinct and acts as a role model in performing repairs and services.
They inspire a world class Client experience and provide motivation that enables exceptional business results.
At Best Buy, we are obsessed with building long term relationships with our customers.
Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
* Assists Geek Squad Manager or independently assigns staff for client assistance, diagnosis, repair, service, and follow up.
* Communicates department goals and other pertinent company information to members of the Precinct in a clear, accurate, and timely manner.
* Works with clients directly to ensure staff is assisting customers with service and repair issues while achieving department goals.
Handles escalated client service issues.
* Provides ongoing coaching and acts as consultant to Precinct Agents and other store personnel as needed to achieve goals and high standards of customer service.
Basic Qualifications
* One year of experience in diagnosing and repairing PCs or consumer electronics
* One year of customer service experience
* One year of leadership experience including coaching, training, and recognition
....Read more...
Type: Permanent Location: Okemos, US-MI
Salary / Rate: Not Specified
Posted: 2024-04-27 09:04:28
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As a Retail Warehouse Associate, you’ll be part of an energetic and efficient team that’s dedicated to delivering tech products from the store’s warehouse to our customers when, where and how they need them.
You’ll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience.
When the situation calls for it, you’ll also directly assist customers and collaborate with other employees on the sales floor.
What you’ll do
* Unload trucks and record store inventory
* Prepare products to be shipped to other stores and costumers’ homes
* Stock shelves and organize merchandise displays to help customers see what’s possible and quickly purchase products
* Follow established safety guidelines while operating store equipment
* Replenish products daily to ensure they’re fully stocked on the sales floor
* Process online orders and assist other employees with store pickup orders
Basic qualifications
* Working and thriving in a fast-paced, team-oriented environment
* Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
* Moving up to 100 pounds with or without accommodation
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.™
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-04-27 09:04:27
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As a Retail Warehouse Associate, you’ll be part of an energetic and efficient team that’s dedicated to delivering tech products from the store’s warehouse to our customers when, where and how they need them.
You’ll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience.
When the situation calls for it, you’ll also directly assist customers and collaborate with other employees on the sales floor.
What you’ll do
* Unload trucks and record store inventory
* Prepare products to be shipped to other stores and costumers’ homes
* Stock shelves and organize merchandise displays to help customers see what’s possible and quickly purchase products
* Follow established safety guidelines while operating store equipment
* Replenish products daily to ensure they’re fully stocked on the sales floor
* Process online orders and assist other employees with store pickup orders
Basic qualifications
* Working and thriving in a fast-paced, team-oriented environment
* Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
* Moving up to 100 pounds with or without accommodation
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.™
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2024-04-27 09:04:26
-
As a Retail Warehouse Associate, you’ll be part of an energetic and efficient team that’s dedicated to delivering tech products from the store’s warehouse to our customers when, where and how they need them.
You’ll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience.
When the situation calls for it, you’ll also directly assist customers and collaborate with other employees on the sales floor.
What you’ll do
* Unload trucks and record store inventory
* Prepare products to be shipped to other stores and costumers’ homes
* Stock shelves and organize merchandise displays to help customers see what’s possible and quickly purchase products
* Follow established safety guidelines while operating store equipment
* Replenish products daily to ensure they’re fully stocked on the sales floor
* Process online orders and assist other employees with store pickup orders
Basic qualifications
* Working and thriving in a fast-paced, team-oriented environment
* Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
* Moving up to 100 pounds with or without accommodation
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.™
....Read more...
Type: Permanent Location: East Brunswick, US-NJ
Salary / Rate: Not Specified
Posted: 2024-04-27 09:04:25
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The Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved.
They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members.
Agents diagnose technology issues through various troubleshooting activities including the use of specialty software.
They are passionate about technology and leverage their technical abilities to create positive customer interactions by solving a variety of software and hardware issues.
At Best Buy, we are obsessed with building long term relationships with our customers.
Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
* Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone.
* Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
* Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Basic Qualifications
* 6+ months experience diagnosing, troubleshooting, or repairing technology products
* Experience actively using and learning about consumer electronics
* Strong ability to prioritize and multi-task in a fast-paced environment
* Ability to work a flexible schedule inclusive of holidays, nights and weekends
....Read more...
Type: Permanent Location: Pembroke Pines, US-FL
Salary / Rate: Not Specified
Posted: 2024-04-27 09:03:55
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As an Appliance Delivery and Installation Assistant, you’ll assist with the delivery, installation and haul-away of appliances and other equipment.
You’ll lend your talents to a variety of order fulfillment duties, including the delivery, installation and networking of consumer electronics devices.
During installations, you’ll determine the best way to install major appliances, including measuring and protecting areas in route, deciding whether any doors need to be detached and moving fixtures.
Internally, this role is known as a Delivery Experience Cadet.
What you’ll do
* Perform basic appliance installation and learn custom appliance installations
* Accurately handle and install basic gas and electric household appliances, such as washers, dryers, ranges and refrigerators
* Ensure installed appliances are damage-free, accurately installed and fully functioning
* Manage inventory and vehicle maintenance in partnership with other team members
* Process paperwork and payment, provide feedback to store teams and complete in-store repairs
Basic qualifications
* Must be at least 21 years old
* Current, valid driver’s license
* Have and maintain a driving record that meets Best Buy’s safety standards (e.g., minimal number of violations/accidents)
* Ability to lift 75 pounds individually or 150 pounds as a team with the use of support tools such as a harness, dolly or lift
Preferred qualifications
* 1 year of experience with appliance delivery installation service
* Experience using and learning about technology products
* Experience in sales, delivery, installation or repair
* Customer service experience
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.™
....Read more...
Type: Permanent Location: Ames, US-IA
Salary / Rate: Not Specified
Posted: 2024-04-27 09:03:50
-
The Best Buy Certified Verizon Advisor creates a world-class shopping experience for our customers while inspiring them to see what’s possible with technology.
They build quality relationships with customers to provide them with relevant and memorable product demonstrations.
This role provides full service and solutions support to customers in the areas of Vendor Experience.
Our Certified Advisors are responsible for delivering profitability by achieving revenue, margin, solution and operational targets.
They are highly skilled within a given area and work closely with other employees to demonstrate, promote, and sell products and services.
At Best Buy, we are obsessed with building long term relationships with our customers.
Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
* Processes sales transactions including online and in-person orders while handing off customers to General Advisors for returns and exchanges.
* Achieves team and individual goals while enabling an excellent customer shopping experience.
* Applies a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience.
* Uses available tools to stay current on promotional initiatives and helps execute profitable growth through critical business drive times.
* Engages with customers for consultations whether it be in-store, over the phone, or chat options online.
* Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.
* Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution.
* Maintains assigned department’s merchandising and readiness to serve customers.
* Provides feedback on products and customer engagement with vendor partners, representatives, and market teams.
* Acts as trusted subject matter expert, brand advocate, and product champion for specified vendor product assortment.
* Coaches and trains coworkers on new vendor technology and services.
* Utilizes vendor-provided devices and accommodations to improve product knowledge and understanding.
Basic Qualifications
* Ability to work successfully as part of a team
Preferred Qualifications
* Prior experience serving as a specialist in premium, luxury, or complex technology solutions
* 1 year of experience working with consumer electronics
....Read more...
Type: Permanent Location: Ann Arbor, US-MI
Salary / Rate: Not Specified
Posted: 2024-04-27 09:03:47
