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Description & Requirements
Maximus is currently hiring for an International Services Recruiter to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The International Services Recruiter is responsible for utilizing resources to locate qualified healthcare professionals and facilities to join our network.
The ideal candidate is a self-starter, organized, and comfortable with frequent communication via phone or email.
Essential Duties and Responsibilities: - Make unscripted connection calls to independent medical providers for the purpose of recruiting them to VES's nationwide network of providers; - Arrange conference calls with providers when needed to answer questions about the VES credentialing, training, and examination process; - Document and maintain detailed notes for communication and exchanges with all potential and current providers; - Send preliminary information letters to potential providers, including contracted pay rates for their geographical region; - Assemble and distribute the VES credentialing packet to providers and facilitate the completion of required documents in a timely manner; - Consistently meets daily, weekly, and monthly provider contact quotas; - Achieve superior level of productivity in a demanding and high energy environment; - Find diagnostic facilities in foreign countries able to perform needed testing for C&P exams and handling invoicing as needed ; - Communicate and maintain a professional working relationship with department and team members in a friendly, but focused, environment; and - Make calls to diagnostic facilities such as clinics and hospitals to obtain locations to complete medical testing for veterans (such as bloodwork, EKG, x- rays) Additional Duties and Responsibilities: - Assist other team members with contacting providers and medical facilities regarding rates, billing and other issues associated with the providers and/or their staff; - Work closely with the Scheduling Department to fill Open Service Requests ("OSRs"); and - Coordinate travel for providers when needed.
- Attend meetings as directed; - Work effectively within a team dynamic; - Adapt to new instructions, requests or procedures as provided; - Maintain a high sense of urgency at all times; - Maintain the confidentiality of Veterans' and providers' records; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Self- starter; - Advanced customer service skills; - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines with minimal supervision; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2024-03-27 07:26:17
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Position Summary:
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998.
Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Smith's family!
Desired Previous Job Experience
* Retail experience
Minimum Position Qualifications:
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math
Essential Job Functions:
• Promote trust and respect among associates.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
* Offer product samples to help customers discover new items or products they inquire about.
* Inform customers of Drug GM specials.
* Recommend Drug GM items to customers to ensure they get the products they want and need.
* Review "sell by" dates and take appropriate action.
* Label, stock and inventory department merchandise.
* Report product ordering/shipping discrepancies to the department manager.
* Display a positive attitude.
* Stay current with present, future, seasonal and special ads.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager o...
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Type: Permanent Location: Los Alamos, US-NM
Salary / Rate: Not Specified
Posted: 2024-03-27 07:26:15
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Complete a 4-12 week program (internal 4-6, external 8-12) in preparation of being assigned a department manager position.
Travel within the division to train and provide relief.
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department and monitor/control all established quality assurance standards.
Direct and supervise all functions, duties and activities for the department.
Support the day-to-day functions of the Deli operations.
Embrace full, fresh & friendly and encourage associates to deliver excellent customer service.
Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family! Minimum
- Excellent oral/written communication skills
- Ability to handle stressful situations
- Basic math skills (i.e., counting, addition, and subtraction)
Desired
- High School Diploma or GED- Collaborate with associates and promote teamwork to help achieve company/store goals
- Establish performance goals for department and empower associates to meet or exceed targets
- Develop adequate scheduling to manage customer volume throughout hours of operation
- Adhere to all local, state and federal laws, company guidelines, and food safety regulations
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Develop and implement a department business plan to achieve desired results
- Create and execute sales promotions in partnership with store management
- Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the Deli department; stay current on present, future, and seasonal ads
- Prepare and submit seasonal critiques for the sales and merchandising supervisor, implement period promotional plan for departme...
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Type: Permanent Location: Brentwood, US-TN
Salary / Rate: Not Specified
Posted: 2024-03-27 07:25:57
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Assist with the management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the manager and assistant managers.
Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998.
Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Fred Meyer family!Minimum
* High school diploma or general education degree (GED), plus a minimum of six months company experience and one-two years related retail experience; or combination of relevant education and experience.
* Minimum 18 years of age
* Ability to pass drug test
* Ability to work in a fast-paced environment
* Ability to work weekends on a regular basis and overtime as needed
* Maintain confidentiality
* Accuracy/attention to detail
* Ability to organize/prioritize tasks/projects
* Familiarity with industry/technical terms/processes
* Ability to work within set time frames/fixed deadlines
* Valid driver's license
* Lift truck certification/license
* CPR/first aid certification
Desired
* Knowledge of Company policies, procedures, and organizational structure
* Proficiency with current Company email and Report Management and Distribution System (RMDS)
* Working knowledge of alarms, sprinklers, and printers
* Provide customer service; sell products to customers; perform cashier functions
* Maintain compliance with divisional guidelines, standards, and corporate policies which includes: safety guidelines, merchandising, signing, recovery, stockroom, housekeeping, fixtures usage and maintenance
* Comply with labor agreements, when applicable
* Verify in-stocks in basic and ad merchandise
* Perform early removal breakdown
* Promote and follow Company initiatives
* Maintain awareness of overstock/understock conditions to maintain ordering system integrity, including Replenishment Management System (RMS)
* Monitor freight receiving and freight stocki...
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Type: Permanent Location: Vancouver, US-WA
Salary / Rate: Not Specified
Posted: 2024-03-27 07:25:09
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Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests.
Provide various customer services.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in the Midwest, Roundy's merged with The Kroger Company in 2015.
Today, we're proudly serving Roundy's customers in over 140 stores under the retail banners Pick ‘n Save and Metro Market in Wisconsin and Mariano's in Illinois.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Roundy's family!Minimum
* Demonstrates effective written and oral communication skills
* Ability to read shelf tags, signs, product labels, training materials, and bulletins
* Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
* Personal initiative and follow through to completion
* Ability to work as part of a team in a fast-paced environment
* Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
* Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment
Desired
* Past work record reflects dependability and integrity.
* Knowledge of applicable laws and regulations related to employment practices, and safety
* Experience in grocery retail and customer service
* Experience in operating a cash register and making change
* Assist and greet customers promptly and provide them with great service
* Be prompt, tactful, calm, courteous, and professional in all interactions
* Help design and create floral arrangements and/or other items to fill customer orders
* Package orders effectively, safely and efficiently
* Keep merchandise and supplies in their proper areas
* Maintain customer records and files properly
* Assist customers in location and selecting items
* Handle telephone calls and orders promptly and courteously
* Assist in decorating and merchandising the department
* Keep carts, tools, and supplies in their designated areas and well organized
* Keep floors, clean, safe...
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Type: Permanent Location: Menomonee Falls, US-WI
Salary / Rate: Not Specified
Posted: 2024-03-27 07:25:05
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Complete a 4-12 week program (internal 4-6, external 8-12) in preparation of being assigned a department manager position.
Travel within the division to train and provide relief.
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department and monitor/control all established quality assurance standards.
Direct and supervise all functions, duties and activities for the department.
Support the day-to-day functions of the Drug/GM operations.
Embrace full, fresh & friendly and encourage associates to deliver excellent customer service.
Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family! Minimum
- Excellent oral/written communication skills
- Ability to handle stressful situations
- Basic math skills (i.e., counting, addition, and subtraction)
Desired
- High School Diploma or GED- Collaborate with associates and promote teamwork to help achieve company/store goals
- Establish performance goals for department and empower associates to meet or exceed targets
- Develop adequate scheduling to manage customer volume throughout hours of operation
- Adhere to all local, state and federal laws, company guidelines, and food safety regulations
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Develop and implement a department business plan to achieve desired results
- Create and execute sales promotions in partnership with store management
- Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the Drug/GM department; stay current on present, future, and seasonal ads
- Prepare and submit seasonal critiques for the sales and merchandising supervisor, implement period promotional plan for de...
....Read more...
Type: Permanent Location: Brentwood, US-TN
Salary / Rate: Not Specified
Posted: 2024-03-27 07:25:04
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Act as the hub for all Our Brands business matters for the respective category.
Efficiently lead cross-functional teams through business plans, product development and category acceleration deep dives to deliver results.
Communicate our private label vision, goals, and budget, as well as how they align with overall category merchandiser strategies and the customer first promise.
Exhibit category expertise in business financials, category insights and the retail marketplace.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!MINIMUM
* Bachelor's Degree in business, marketing or comparable work experience
* 4+ years of experience in retail, consumer packaged goods, sales and innovation
* Any experience in product development, new item marketing, sourcing, supplier negotiation, project management, strategy development, business planning, etc.
* Ability to set priorities, delegate effectively/communicate responsibilities, and manage execution
* Excellent leadership/collaboration skills
* Demonstrate initiative and willingness to take risks
* Proven ability to make critical decisions
* Strong business analytical skills in sales, volume and profit forecasts
* Ability to communicate and present to all levels of the organization
* Ability to function in a fast-paced, retail/office environment
* Highly motivated and self-directed
* Ability to manage complex and/or large portfolio of categories with little supervision
DESIRED
* Master's Degree
* Any experience in Our Brands, category management, operations or procurement
* Any experience with manufacturing operations and profit and loss
* Any experience with the orchestration of commercialization plans for new product development pipelines
* Provide private label category financial performance insights and summary
* Participate in category acceleration deep dives, leading stage gate presentations and action plan share ...
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Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2024-03-27 07:25:04
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards.
Direct and supervise all functions, duties and activities for the Deli department.
Support the day-to-day functions of the Deli operations.
Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
* Effective communication skills
* Knowledge of basic math Ability to handle stressful situations
Desired
* High school education or equivalent preferred
* Management experience preferred
* Retail experience
* Deli experience
* Promote trust and respect among associates.
* Communicate company, department, and job specific information to associates.
* Collaborate with associates and promote teamwork to help achieve company and store goals.
* Establish performance goals for department and empower associates to meet or exceed targets.
* Train and develop associates on performance of their job and participate in the performance appraisal process.
* Adhere to all local, state and federal laws, and company guidelines.
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
* Slice deli meats and cheeses to customers' requests using proper deli equipment.
* Offer product samples to help customers discover new items or products they inquire about.
* Inform customers of deli specials.
* Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
* Recommend deli items to customers to ensure they get the products they want and need.
* Use all equipment in deli such as the fryer, rotisary, heat lamps, and ovens according to company guidelines.
* Prepare foods according to the food temperature logs and follow cooking instructions.
* Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect the Deli.
* Stay current with present, future, seasonal and special ads.
* Assist Food Service Manager in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
* Assist Food Service Manager in planning, organizing and supervising the inventory process.
* Train department associates on inventory/stocking and Computer Assisted Ordering.
* Adhere to all food safety regulations and guidelines.
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
* Reinforce safety programs by complying w...
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Type: Permanent Location: Wheaton, US-IL
Salary / Rate: Not Specified
Posted: 2024-03-27 07:25:03
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Provide exceptional customer service in a safe and clean environment to ensure the customer s return visit.
Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing.
Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family! Minimum
- Excellent customer service skills
Desired
- Any previous comparable experience- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer s requests using proper equipment; tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness; review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and...
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Type: Permanent Location: Somerset, US-KY
Salary / Rate: Not Specified
Posted: 2024-03-27 07:25:03
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Description & Requirements
Maximus is currently hiring for a Coordinator - Quality Assurance.
This position applies the practices and procedures developed for the C-YES Quality Assurance Department to help maintain an effective quality assurance program and training to the Family Support Coordinators and other C-YES staff.
Maximus has partnered with the New York State Department of Health to establish the Children and Youth Evaluation Service (CYES) program to determine whether a child or youth is eligible for home and community-based services (HCBS) covered by Medicaid.
CYES makes eligibility determinations primarily for children and youth aged 0-21 years who have been identified as being Medically Fragile (MDF) or having a Serious Emotional Disturbance (SED).
CYES Nurse Evaluators conduct conflict-free evaluations of these children and youth to assess their needs for HCBS and develop person-centered plans of care.
CYES Family Support Coordinators provide coordination and referral services and assist HCBS-eligible children or youth to apply for Medicaid.
*
*This is a full time, remote position that can be located in the state of either New York or New Jersey.
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures.
- Assist with the development, design, and recommend strategies or activities intended to improve performance.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Perform other duties as may be assigned by corporate management.
-Examine cases at random for completeness, accuracy and consistency
-Examine data for outliers and research such cases
-Develop / complete reports that track and trend activities / outcomes
-Quality-check consumer Notices and mailings
-Compare consumer Notices prior to mailing against information in MaxEB
-Ensure Notices contain language regarding Fair Hearings when applicable
-Ensure reports are accurate and all standards are being met
-Collect data related to assessments and assessment outcomes
-Develop and teach training modules for C-YES educational activities including Orientation and ongoing C-YES In-Services
-Provide QA training to C-YES staff in ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-03-27 07:25:02
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Description & Requirements
Ready to do something greater?
We play a critical role in helping governments achieve their goals by providing essential services to the most vulnerable citizens in the communities we serve.
Our people make Maximus.
Essential Duties and Responsibilities:
- Cultivate and nurture professional relationships with customers, continuously monitoring their engagement and progress within the program.
- Regularly collaborate with customers to set and accomplish program goals, ensuring ongoing eligibility and program service maintenance.
- Demonstrate extensive program knowledge, guiding customers through various stages of the application process, from enrollment to benefit and service allocation.
- Assist customers in accessing essential services aligned with program objectives, including educational or vocational training, medical care, childcare, transportation, mental health resources, legal assistance, and other pertinent needs.
- Conduct follow-ups with customers to address needs, resolve concerns, and ensure their requirements are met satisfactorily.
- Collaborate with team members to provide expertise and support in resolving participant issues effectively.
- Maintain accurate and timely case documentation for all customer interactions, ensuring comprehensive records of activities.
- Share updates regarding outreach and engagement initiatives with project staff, facilitating effective communication.
- Identify and communicate barriers hindering customer engagement with the Provider, informing project staff promptly.
- Perform additional duties as directed by leadership to support program objectives.
Minimum Requirements
Minimum Requirements:
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmative Action/Equal Opportunity Employer.
Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensat...
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Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2024-03-27 07:25:02
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Complete a 4-12 week program (internal 4-6, external 8-12) in preparation of being assigned a department manager position.
Travel within the division to train and provide relief.
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department and monitor/control all established quality assurance standards.
Direct and supervise all functions, duties and activities for the department.
Support the day-to-day functions of the Grocery operations.
Embrace full, fresh & friendly and encourage associates to deliver excellent customer service.
Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family! Minimum
- Excellent oral/written communication skills
- Ability to handle stressful situations
- Basic math skills (i.e., counting, addition, and subtraction)
Desired
- High School Diploma or GED- Collaborate with associates and promote teamwork to help achieve company/store goals
- Establish performance goals for department and empower associates to meet or exceed targets
- Develop adequate scheduling to manage customer volume throughout hours of operation
- Adhere to all local, state and federal laws, company guidelines, and food safety regulations
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Develop and implement a department business plan to achieve desired results
- Create and execute sales promotions in partnership with store management
- Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the Grocery department; stay current on present, future, and seasonal ads
- Prepare and submit seasonal critiques for the sales and merchandising supervisor, implement period promotional plan for de...
....Read more...
Type: Permanent Location: Brentwood, US-TN
Salary / Rate: Not Specified
Posted: 2024-03-27 07:25:01
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Description & Requirements
Maximus is currently recruiting for a Senior Nurse Manager! This position will support our C-YES Program.
This is a full-time, fully remote position that can be located anywhere in the state of New York.
About Children & Youth Evaluation Services
The Children and Youth Evaluation Service (C-YES) is a New York State Program that determines Home and Community Based Service/Level of Care (HCBS/LOC) eligibility for youth with medical, behavioral, and/or developmental needs aged 0-21 years.
The C-YES program also provides Medicaid application assistance services to children who appear HCBS eligible and are either without Medicaid and/or have Medicaid but opt out of Health Home (HH) Care Management.
C-YES also develops person-centered Plans of Care (POCs) and provides ongoing HCBS service coordination for those families who elect to remain with C-YES and opt out of more comprehensive case management provided by Health Home Care Management Staff.
HCBS are meant to help youths remain in their community as opposed to going to a higher level of care (i.e., facility or institution).
A Care Coordination team comprised of Nurse Evaluators and Family Support Coordinators are responsible for ongoing support to all families referred to C-YES.
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing of Nursing Staff
- Monitor the activities, schedules, productivity and supervision of the Nursing staff and their assigned team
- Review clinical documentation for completeness, accuracy and consistency for Nursing staff
- Collect QA information from assigned Nurses
- Disseminate policy, protocol change, and ensure implementation across the teams
- Lead regular team meetings and act as the point-person for the Nursing Staffs
- Participate in meetings with the State Department of Health
- Collaborate with project management to ensure departmental performance and operational goals are met
- Supervision of the C-YES Regional Nurse Managers (RNMs)
-Hiring, training, and developing of RNMs
-Complete performance reviews for direct reports and when required indirect reports
-Monitor the activities, schedules, productivity and supervision of the RNMs and their assigned team
-Review clinical documentation for completeness, accuracy and consistency for C-YES Nursing staff
-Collect and review QA information from assigned RNMs
-Interpret and disseminate policy, protocol change, and ensure implementation across the teams
-Lead regular team meetings and act as the point-person for their assigned cohort of RNMs and the Nursing department as directed by the Project Director
-Participate in meetings with the State Department of Health
-Support all internal and external audit meetings/schedules
-Collaborate with project management to ensure departmental performance and operational goals are met
-Conduct scheduled weekly supervision with the RNMs
-Participate in the RNM team meetings to ensure c...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-03-27 07:25:00
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Description & Requirements
Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans.
During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Please note this job posting is for the upcoming class in New York City.
This position is fully remote in New York City.
Pay and Benefits:
* Bilingual base rate $ 21.25/hr
* Quarterly Bonus opportunity up to 5% of your quarterly earnings
* $500+ in referral incentives
* 401K with company match
* Medical, Dental and Vision benefits
* Paid accrued time off and 10 paid holidays
* Employee Assistance Program (EAP)
* Employee Wellness and Discount Programs
* A variety of weekday and weekend shifts that meet lifestyle and family goals
* A supportive environment with peers who share your passion for improving people's lives
* Career development and promotional opportunities
* No cold calling, sales, or collection calls
Job Description
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
* Perform co-browse interactions with consumers seeking assistance with the application process via the NYSOH, as necessary .
* Respond to all inquiries consistent with confidentiality and privacy po...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2024-03-27 07:24:58
-
Description & Requirements
Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans.
During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Please note this job posting is for the upcoming class in New York City.
This position is fully remote in New York City.
Pay and Benefits:
* Bilingual base rate $ 21.25/hr
* Quarterly Bonus opportunity up to 5% of your quarterly earnings
* $500+ in referral incentives
* 401K with company match
* Medical, Dental and Vision benefits
* Paid accrued time off and 10 paid holidays
* Employee Assistance Program (EAP)
* Employee Wellness and Discount Programs
* A variety of weekday and weekend shifts that meet lifestyle and family goals
* A supportive environment with peers who share your passion for improving people's lives
* Career development and promotional opportunities
* No cold calling, sales, or collection calls
Job Description
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
* Perform co-browse interactions with consumers seeking assistance with the application process via the NYSOH, as necessary .
* Respond to all inquiries consistent with confidentiality and privacy po...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2024-03-27 07:24:58
-
Description & Requirements
Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans.
During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Please note this job posting is for the upcoming class in New York City.
This position is fully remote in New York City.
Pay and Benefits:
* Bilingual base rate $ 21.25/hr
* Quarterly Bonus opportunity up to 5% of your quarterly earnings
* $500+ in referral incentives
* 401K with company match
* Medical, Dental and Vision benefits
* Paid accrued time off and 10 paid holidays
* Employee Assistance Program (EAP)
* Employee Wellness and Discount Programs
* A variety of weekday and weekend shifts that meet lifestyle and family goals
* A supportive environment with peers who share your passion for improving people's lives
* Career development and promotional opportunities
* No cold calling, sales, or collection calls
Job Description
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
* Perform co-browse interactions with consumers seeking assistance with the application process via the NYSOH, as necessary .
* Respond to all inquiries consistent with confidentiality and privacy po...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2024-03-27 07:24:57
-
Description & Requirements
Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans.
During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Please note this job posting is for the upcoming class in New York City.
This position is fully remote in New York City.
Pay and Benefits:
* Bilingual base rate $ 21.25/hr
* Quarterly Bonus opportunity up to 5% of your quarterly earnings
* $500+ in referral incentives
* 401K with company match
* Medical, Dental and Vision benefits
* Paid accrued time off and 10 paid holidays
* Employee Assistance Program (EAP)
* Employee Wellness and Discount Programs
* A variety of weekday and weekend shifts that meet lifestyle and family goals
* A supportive environment with peers who share your passion for improving people's lives
* Career development and promotional opportunities
* No cold calling, sales, or collection calls
Job Description
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
* Perform co-browse interactions with consumers seeking assistance with the application process via the NYSOH, as necessary .
* Respond to all inquiries consistent with confidentiality and privacy po...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2024-03-27 07:24:57
-
Description & Requirements
Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans.
During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Please note this job posting is for the upcoming class in New York City.
This position is fully remote in New York City.
Pay and Benefits:
* Bilingual base rate $ 21.25/hr
* Quarterly Bonus opportunity up to 5% of your quarterly earnings
* $500+ in referral incentives
* 401K with company match
* Medical, Dental and Vision benefits
* Paid accrued time off and 10 paid holidays
* Employee Assistance Program (EAP)
* Employee Wellness and Discount Programs
* A variety of weekday and weekend shifts that meet lifestyle and family goals
* A supportive environment with peers who share your passion for improving people's lives
* Career development and promotional opportunities
* No cold calling, sales, or collection calls
Job Description
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
* Perform co-browse interactions with consumers seeking assistance with the application process via the NYSOH, as necessary .
* Respond to all inquiries consistent with confidentiality and privacy po...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2024-03-27 07:24:56
-
Description & Requirements
Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans.
During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Please note this job posting is for the upcoming class in New York City.
This position is fully remote in New York City.
Pay and Benefits:
* Bilingual base rate $ 21.25/hr
* Quarterly Bonus opportunity up to 5% of your quarterly earnings
* $500+ in referral incentives
* 401K with company match
* Medical, Dental and Vision benefits
* Paid accrued time off and 10 paid holidays
* Employee Assistance Program (EAP)
* Employee Wellness and Discount Programs
* A variety of weekday and weekend shifts that meet lifestyle and family goals
* A supportive environment with peers who share your passion for improving people's lives
* Career development and promotional opportunities
* No cold calling, sales, or collection calls
Job Description
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
* Perform co-browse interactions with consumers seeking assistance with the application process via the NYSOH, as necessary .
* Respond to all inquiries consistent with confidentiality and privacy po...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2024-03-27 07:24:55
-
Description & Requirements
Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans.
During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Please note this job posting is for the upcoming class in New York City.
This position is fully remote in New York City.
Pay and Benefits:
* Bilingual base rate $ 21.25/hr
* Quarterly Bonus opportunity up to 5% of your quarterly earnings
* $500+ in referral incentives
* 401K with company match
* Medical, Dental and Vision benefits
* Paid accrued time off and 10 paid holidays
* Employee Assistance Program (EAP)
* Employee Wellness and Discount Programs
* A variety of weekday and weekend shifts that meet lifestyle and family goals
* A supportive environment with peers who share your passion for improving people's lives
* Career development and promotional opportunities
* No cold calling, sales, or collection calls
Job Description
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
* Perform co-browse interactions with consumers seeking assistance with the application process via the NYSOH, as necessary .
* Respond to all inquiries consistent with confidentiality and privacy po...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2024-03-27 07:24:54
-
Description & Requirements
Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans.
During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Please note this job posting is for the upcoming class in New York City.
This position is fully remote in New York City.
Pay and Benefits:
* Bilingual base rate $ 21.25/hr
* Quarterly Bonus opportunity up to 5% of your quarterly earnings
* $500+ in referral incentives
* 401K with company match
* Medical, Dental and Vision benefits
* Paid accrued time off and 10 paid holidays
* Employee Assistance Program (EAP)
* Employee Wellness and Discount Programs
* A variety of weekday and weekend shifts that meet lifestyle and family goals
* A supportive environment with peers who share your passion for improving people's lives
* Career development and promotional opportunities
* No cold calling, sales, or collection calls
Job Description
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
* Perform co-browse interactions with consumers seeking assistance with the application process via the NYSOH, as necessary .
* Respond to all inquiries consistent with confidentiality and privacy po...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2024-03-27 07:24:54
-
Description & Requirements
Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans.
During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Please note this job posting is for the upcoming class in New York City.
This position is fully remote in New York City.
Pay and Benefits:
* Bilingual base rate $ 21.25/hr
* Quarterly Bonus opportunity up to 5% of your quarterly earnings
* $500+ in referral incentives
* 401K with company match
* Medical, Dental and Vision benefits
* Paid accrued time off and 10 paid holidays
* Employee Assistance Program (EAP)
* Employee Wellness and Discount Programs
* A variety of weekday and weekend shifts that meet lifestyle and family goals
* A supportive environment with peers who share your passion for improving people's lives
* Career development and promotional opportunities
* No cold calling, sales, or collection calls
Job Description
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
* Perform co-browse interactions with consumers seeking assistance with the application process via the NYSOH, as necessary .
* Respond to all inquiries consistent with confidentiality and privacy po...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2024-03-27 07:24:53
-
Description & Requirements
Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans.
During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Please note this job posting is for the upcoming class in New York City.
This position is fully remote in New York City.
Pay and Benefits:
* Bilingual base rate $ 21.25/hr
* Quarterly Bonus opportunity up to 5% of your quarterly earnings
* $500+ in referral incentives
* 401K with company match
* Medical, Dental and Vision benefits
* Paid accrued time off and 10 paid holidays
* Employee Assistance Program (EAP)
* Employee Wellness and Discount Programs
* A variety of weekday and weekend shifts that meet lifestyle and family goals
* A supportive environment with peers who share your passion for improving people's lives
* Career development and promotional opportunities
* No cold calling, sales, or collection calls
Job Description
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
* Perform co-browse interactions with consumers seeking assistance with the application process via the NYSOH, as necessary .
* Respond to all inquiries consistent with confidentiality and privacy po...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2024-03-27 07:24:52
-
Description & Requirements
Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans.
During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Please note this job posting is for the upcoming class in New York City.
This position is fully remote in New York City.
Pay and Benefits:
* Bilingual base rate $ 21.25/hr
* Quarterly Bonus opportunity up to 5% of your quarterly earnings
* $500+ in referral incentives
* 401K with company match
* Medical, Dental and Vision benefits
* Paid accrued time off and 10 paid holidays
* Employee Assistance Program (EAP)
* Employee Wellness and Discount Programs
* A variety of weekday and weekend shifts that meet lifestyle and family goals
* A supportive environment with peers who share your passion for improving people's lives
* Career development and promotional opportunities
* No cold calling, sales, or collection calls
Job Description
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
* Perform co-browse interactions with consumers seeking assistance with the application process via the NYSOH, as necessary .
* Respond to all inquiries consistent with confidentiality and privacy po...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2024-03-27 07:24:52
-
Description & Requirements
Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans.
During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Please note this job posting is for the upcoming class in New York City.
This position is fully remote in New York City.
Pay and Benefits:
* Bilingual base rate $ 21.25/hr
* Quarterly Bonus opportunity up to 5% of your quarterly earnings
* $500+ in referral incentives
* 401K with company match
* Medical, Dental and Vision benefits
* Paid accrued time off and 10 paid holidays
* Employee Assistance Program (EAP)
* Employee Wellness and Discount Programs
* A variety of weekday and weekend shifts that meet lifestyle and family goals
* A supportive environment with peers who share your passion for improving people's lives
* Career development and promotional opportunities
* No cold calling, sales, or collection calls
Job Description
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
* Perform co-browse interactions with consumers seeking assistance with the application process via the NYSOH, as necessary .
* Respond to all inquiries consistent with confidentiality and privacy po...
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Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2024-03-27 07:24:51
