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The firm has offices and operations in more than 60 countries across more than 5,500 properties, totaling approximately 75 million square feet.
The Global Real Estate (GRE) team consists of more than 400 employees, executing 13,000 capital projects per year globally totaling nearly $2 billion a year in design, construction, and capital investment.
Join our team to support and execute the Global Real Estate (GRE) technology and data strategy, governance, platforms, and innovation initiatives.
As Technology Strategy, Vice President on the Global Real Estate Digital Platforms & Data team, you will play a critical role in driving the execution of technology and data strategies for Global Real Estate (GRE).
Reporting to the Chief Operating Office Technology Lead, you will help oversee GRE technology platforms, support the development and delivery of GRE technologies, and maintain strong relationships with stakeholders to ensure technology platforms meet business needs.
You will partner with internal and external product teams, system administrators, and data analysts, and collaborate with CAO & Technology partners to advance data governance initiatives.
Technology platforms include those supporting GRE's Portfolio Management, Property Management, Design & Construction, and Regional/Site Services functions.
You will have strong project management and execution experience, the ability to structure and define strategy, and a talent for developing solutions to complex problems.
You should possess excellent communication and presentation skills, with the ability to influence and drive change.
Strong analytical skills and the ability to manage both tactical and strategic projects in parallel is essential.
Experience with reference data management, technology & real estate project management, process improvement, and operations management is preferred.
Job Responsibilities
* Support the Chief Operating Office technology lead to deliver technology and data strategy aligned to business priorities
* Manage and support Global Real Estate technology platforms to meet stakeholder needs
* Lead daily operations across product teams, system administrators, and data analysts
* Build strong stakeholder relationships to ensure platforms deliver measurable value
* Partner with Chief Administrative Office and technology teams to execute data governance initiatives
* Drive delivery of technology programs and projects with clear outcomes and timelines
* Establish and implement global frameworks for system administration and platform support
* Identify automation and process improvement opportunities; pilot new ways of using existing tools
* Collect and analyze user and stakeholder feedback to prioritize platform enhancements
* Prepare executive updates on portfolio health, risks, and project status
* Influence architecture, design standards, and vendor solutions through collaboration and proof of concept work
Req...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-11 07:34:19
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Saint Paul, US-MN
Salary / Rate: Not Specified
Posted: 2026-04-11 07:34:17
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Bring your Expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Risk Management - Strategic Analytics - Vice President in Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
Job Responsibilities:
* Manage Business Card Credit Acquisition Strategies.
Conduct risk analysis, generating thoughtful recommendations, building and optimizing risk strategies, working with partners to get strategies implemented, ensuring operational controls, and monitoring performance.
* Develop and apply mathematical or statistical theory using analytic tools (SAS, SQL etc.) to collect, organize, interpret, and summarize numerical data from multiple sources to develop the best of class risk strategy in the industry through advanced analytical and segmentation techniques.
* Understand data and find innovative solutions to complex business problem and drive healthy business growth with full cycle view of loss and profitability.
* Follow a disciplined analytical approach to ensure recommendations taken to Senior Management result in correct decisions.
* Work with execution team to implement, validate, and monitor the strategy quality and its performance; ensure robust control and governance to manage operational risk.
* Help spearhead best in class documentation and audit controls surrounding strategies.
* Develop and communicate creative solutions to business unit management in effective manners.
* Lead and train the junior analysts.
Required qualifications, skills and capabilities
* 6+ years of risk management or financial services experience
* Strong written and verbal communication skills, including ability to present findings to Senior Management
* Experience partnering across different functions and independent decision-making skills
* SAS, SQL, and statistical analysis experience
* Result oriented with attention to details and ability to lead projects
* Flexible and able to handle multiple tasks in a fast-paced changing environment
* Knowledge of financial procedures & principles and strong understanding of consumer lending
* Proven innova...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-11 07:34:16
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Join a team where your expertise helps protect critical infrastructure and enable innovation at scale.
You will help shape how we identify, manage, and report technology risk while partnering closely with stakeholders across technology and control functions.
You will work in a dynamic environment where strong judgment, collaboration, and a continuous-improvement mindset are valued.
As a Technology Risk & Controls Lead at JPMorganChase within Enterprise Technology and Infrastructure Platforms, you will drive the oversight and execution of the technology risk and control environment for Data and Specialty Services.
You will provide guidance to technology-aligned process owners, evaluate control design and effectiveness, and partner with control managers and other stakeholders to deliver a clear view of technology risk posture and its impact to the business.
Job responsibilities
* Identify, assess, quantify, and communicate technology risks, including root cause analysis and actionable remediation recommendations
* Partner with technology leaders and control partners to drive consistent execution of technology risk management processes
* Execute control governance activities, including policy adherence, issue management, and control performance measurement
* Monitor control effectiveness, identify gaps, and recommend enhancements to strengthen compliance and risk posture
* Lead audit and regulatory exam engagement activities, including evidence coordination and response management
* Prepare recurring governance materials that communicate the state of the control environment to senior stakeholders
* Investigate and respond to metrics, triggers, and alerts that indicate potential control issues, including findings and exceptions
* Review standards and controls against regulatory expectations and industry practices and recommend improvements
* Build trusted relationships across teams to enable cross-functional delivery against shared risk objectives
* Maintain risk and control documentation and structure within required governance tooling and taxonomies
Required qualifications, capabilities, and skills
* Formal training or certification on risk management, technology controls, cybersecurity, or related concepts and 5+ years of applied experience in technology risk management, information security, or a related field
* Experience applying risk management frameworks, industry standards, and financial services regulatory expectations
* Demonstrated expertise in risk assessment and reporting, control evaluation, control design, and governance
* Proven ability to influence senior stakeholders and translate technology risk insights into business-focused outcomes
* Strong written and verbal communication skills, including the ability to create clear governance materials for leadership audiences
* Experience supporting audits and/or regulatory examinations, including issue re...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-11 07:34:15
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Join us as part of the Firmwide Resiliency Employee Readiness team (part of the Firmwide Resiliency Office) where you'll make an impact in shaping the end user experience as an integral part of the program team.
We partner with and support development and deployment of learning, resources and content for the Central, Line of Business and Corporate Function Resiliency teams who are accountable for the management of resiliency risk within their area of responsibility.
As a Vice President of Employee Readiness within the Firmwide Resiliency Office team, you will partner with the broader Firmwide Business Resiliency team to shape the learning experience.
You will be responsible for managing multiple projects at once, including defining project scope, overseeing change management, engaging with stakeholders and senior leadership, and preparing firmwide communications.
Your role also involves designing and maintaining training materials in Confluence, coordinating system releases and new launches, responding to training requests, and conducting in-person and virtual training sessions.
Experience in resiliency is preferred, and you'll actively engage with resiliency management roles and stakeholders to connect them with the knowledge, tools and people that demystify our Firmwide Resiliency program to drive real-life learning solutions.
As a Subject Matter Expert (SME), you will stay current on new products and services and actively listen to feedback to become a trusted advisor and shape content for modern and engaging learning experiences.
You are an integral part of the program team, providing input to shape the end user experience and helping to influence processes on the user's behalf.
Job Responsibilities:
* Elevate foundational learning with a strategic, active layer that moves beyond conceptual content to applied, scenario-based learning aligned to Business and Technology Resiliency standards
* Partner with LOB/CF resiliency owners and learner communities to validate pain points, prioritize fixes, and embed resolved scenarios into role-based training and change communications.
* Own and maintain program and / or system materials, intranet sites, Confluence, Teams, job aids, and/or courses, aligning them with system, standard, or procedure
* Serve as a subject matter expert / trusted advisor / trainer and assist with translating content to a delivery method that the impacted audience will best receive (e.g., communications, web-based and /or online content, PowerPoint or video, etc.) while considering input from program owners and stakeholders; manage and respond to stakeholder feedback and adjust/make improvements
* Identify, assess, advise, and drive strategic solutions to increase efficiency in solutions and provide the end user community with creative and impactful content
* Provide timely, accurate reporting and be able to create executive overview slides capturing key highlights and clearly articulate data/...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-11 07:34:13
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Join us to pioneer user experience insights, shaping products that resonate with customers and end users.
Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As an Experience Researcher in the Business Banking & Merchant Services, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our small business customers and end users.
Your work will provide the foundation used to inform effective product and service designs across the firm.
Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
Job responsibilities
* Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
* Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
* Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
* Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team
* Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market
* Communicate methodologies, insights, and strategic recommendations effectively to leadership and stakeholders at all levels of the organization, championing research best practices and user-centered decision-making
* Create journey maps, service blueprints, and storyboards to identify pain points, opportunities for improvement, and champion innovation in products and features
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods
* Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design
* Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design
* Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform produc...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-11 07:34:11
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Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As an Product Director -AI Orchestration within the Marketing Product Portfolio, you will be part of an exciting and transformative team from the onset.
You will help build the process of how we take use cases from traditional business processes, to an agentic AI solution as we orchestrate end to end transformation workflows.
You will be responsible for driving the strategy, technology requirements, including components of both the discovery and execution of the Consumer & Community Bank's Marketing Transformation Initiative.
You will driving use case definition, product requirement documents, forming recommendations on the preferred solutions, vendors, and integration patterns for business impact.
You will collaborate with technology and marketing subject matter experts/teams, informing cross LOB roadmaps, working through technical feasibility, accessing existing components for potential to scale across lines of business focusing on accelerated business impact across Consumer & Community Bank's and JPMorganChase, providing oversight for the development of use cases being accelerated to other areas of the firm.
Job responsibilities
* Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
* Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
* Owns product performance and is accountable for investing in enhancements to achieve business objectives
* Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
* Oversee a small team of resources that will prototype AI use cases from ideation to execution - these may be matrixed resources aligned to a specific use case and/or direct reports
* Assess readiness and impact of use cases for prioritization across the Marketing Domain
* Participate in the review of new ideas and use cases, forming recommendations for evaluation and experimentation
* Serve as an expert on overall compatibility of a use case with AI technologies, vendors, and agents.
* Partner with the Machine Learning COE, CDAO Platform teams, and the CCB AIML team, influencing the collective roadmaps and driving to an AIML Opiniated Tech Stack that is actionable for existing backlog execution
Required qualifications, capabilities and skills
* 8+...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-11 07:34:10
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Position Summary:
The Loan Servicing Associate supports the largest and most sophisticated corporate loan transactions in the market.
They primarily provide operational support to Debt Capital Markets on Term Loan B/institutional debt where JPM is the administrative agent.
This position is responsible for providing loan servicing/administrative support (reconciliation/billing/payments) and has direct communication with borrowers, lenders and business partners.
Essential Responsibilities:
* Initiate loan activity (fundings, repricings, payments) as instructed by the client in accordance with credit agreements
* Calculation and tracking of complex interest and fee accruals at various rate levels across changing lender distributions
* Reconcile daily funding and payment activity to account for all daily cash transactions
* Read and interpret complex legal credit agreements and related documentation working with attorneys when applicable
* Initiate and reconcile automated funds movement in accordance with client/lender instructions
* Monitor and escalate past due principal, interest, and fees to ensure that the loan accounting system is accurate and provide clients timely and accurate invoices
* Maintenance of margin changes and proper communication to bank group
* Provide information as requested by Clients, Business Partners, Middle Office, or Lenders
* Monitor control reports updating applicable comments
* Assist with any administrative tasks associated with the terms of a Credit Agreement
* Perform quality control on new deals, restructures and amendments by thoroughly understanding the credit agreement verifying system set up accuracy
* Back up co-workers, work with various special projects or other tasks as assigned
Minimum Requirements:
* Undergraduate degree is strongly preferred but related job and industry experience can be accepted as a substitute (3+ years)
* Solid working knowledge of Microsoft Office applications (i.e.
Excel, Word and PowerPoint)
* Must have experience reading and interpreting syndicated loan documentation or related experience supporting syndicated loans and using LoanIQ
* Ability to manage concurrent assignments in an effective, efficient and organized manner
* Ability to work independently within a team environment
* Excellent oral and written communications skills and strong interpersonal/client servicing skills
* Strong interpersonal/client servicing skills
* Strong analytical, problem solving and judgment skills
* Flexible working schedule with some overtime required
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banki...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-11 07:34:08
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Branford, US-CT
Salary / Rate: Not Specified
Posted: 2026-04-11 07:34:07
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You're customer obsessed and thrive in a fast paced environment with a start-up feel, but benefit from the resources and strong brand reputation of a large stable company.
You're looking for are a highly-collaborative team with an entrepreneurial spirit.
The mission? Empower Wealth Management clients to achieve their goals-- fostering loyalty, expanding share of wallet, and ensuring satisfaction by making investing accessible and supporting clients throughout their investing journey.
Job Summary
As a Senior Associate of Client Engagement Marketing Strategy, on the Wealth Management Client Engagement marketing team, you will help drive ongoing engagement with existing clients.
You will curate thoughtful and strategic multi-channel touch points rooted in insights.
Your team mentality will help you build strong partnerships across the organization, yet you have a proactive and innovative mindset that will shine as you navigate challenges and seizing opportunities to break new ground.
You are driven by curiosity and have a passion for continuous improvement, with a proven track record of delivering results
Job Responsibilities
* Develop and implement ongoing lifecycle triggers, engaging with clients during the most critical moments
* Optimize how to engage with clients digital on an ongoing basis
* Uncover new insights and hypothesis to test and iterate on existing strategies
* Collaborate closely with the Communications team to effectively engage clients during periods of market volatility or significant market events
* Partner across product marketing, product and campaign delivery to launch key initiatives across multiple lines of businesses
* Develop strategic briefs and be a champion for the creative-ensuring your campaigns launch flawlessly
* Synthesize ongoing analytic insights that inform optimizations of marketing tactics
* Commission research and strategize with creative experts to execute high-quality campaign creative, working with both internal teams and external agencies
* Collaborate with diverse cross functional teams including creatives, content, product, technology, analytics, field strategy, and the Advisors
* Create executive level presentations to gain alignment and support of key stakeholders
* Implement streamlined and automated processes to improve efficiency in how we work
Required Qualifications, capabilities, and skills
* Bachelor's Degree
* 4+ years of professional marketing experience
* Highly organized with strong project management skills with attention to detail
* Proven problem-solving, analytical and critical thinking skills
* Strong communication and presentation skills - highly proficient in PowerPoint
* B2C marketing, preferably in Financial Services
* Experience in strategy: engagement, customer loyalty, retention or product marketing
* Delivering real-time personalized & dynamic content with proven business resu...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-11 07:34:06
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Join the Merchant Services team! As a key member of the team, you will drive the end-to-end client experience.
As a Relationship Manager within Merchant Services, you will primarily be responsible for a select portfolio of global large corporate clients.
You will partner closely with the firm-wide bank coverage team, JPMorgan Payments Treasury Services.
As a Relationship Manager, you will be accountable for maintaining strong relationships with key decision-makers and influencers within those assigned client relationships.
You will meet JP Morgan Merchant Services' profitability goals through strategic client management, re-contracting of existing business and identification, pursuit and acquisition of incremental business within the designated portfolio.
Job responsibilities
* Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction
* Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, Corporate Client Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery
* Act as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services
* Establish and maintain strong internal partnerships with respective JPMorganChase coverage teams through on-going collaboration and communication
* Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments, Treasury Services
* Understand client needs by applying a strategic, consultative selling approach to cultivate payments optimization strategies and develop appropriate product solution recommendations
* Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business
* Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment
Required qualifications, capabilities, and skills
* 8 + years of experience in strategic relationship management and/or business development in the Payments industry
* Contract negotiation experience
* Senior sales and account executive management experience
* Experience managing complex clients
* Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients
* Experience and comfort level working with C-suite level client stakeholders
* Demonstrated track record of collaboration across multi-faceted financial institutions or similar institutions, especially with relationship bankers, product, service and operations partners
* Demonstrated ability to...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-11 07:34:05
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Job Description
You are a strategic thinker passionate about transforming data-driven reporting and controls.
You have found the right team.
As a Data Domain Architect Associate in our Financial Analysis Reporting Systems team, you will spend each day defining, refining, and delivering timely, accurate headcount results to support both internal stakeholders and external reporting needs.
You will be responsible for owning operational BAU processes, strengthening end-to-end data controls to ensure accuracy, regulatory compliance, and audit readiness, and proactively partnering with Technology to design and implement system enhancements that eliminate manual workflows.
Our team is focused on extracting, analyzing, and synthesizing data to address ad hoc stakeholder requests, modernizing our data environment by adopting next-generation tools and technologies (including AI and platforms such as Databricks), and translating business requirements into scalable, automated solutions.
The ideal candidate combines rigorous financial and headcount acumen with a builder's mindset-improving controls, elevating data quality, and accelerating the speed and reliability of our reporting.
Job responsibilities
* Produce accurate, timely weekly and monthly headcount reporting for internal and external stakeholders.
* Coordinate with Finance and Technology to reconcile and validate data across sources and ensure alignment.
* Own day-to-day reporting operations, including triaging and resolving data issues and managing break/fix items.
* Maintain clear runbooks and SOPs to ensure consistent execution and effective knowledge transfer.
* Enhance preventive and detective data controls and quality rules; implement checkpoints as architectures and processes evolve to maintain compliance.
* Ensure audit readiness by maintaining complete evidence, sign-offs, and artifacts for reviews and testing.
* Identify manual pain points and deliver scalable automation; drive continuous improvement from ideation through deployment and post-implementation validation.
* Partner with Technology to prioritize and deliver system and data model enhancements; contribute to requirements, UAT, and change management.
* Translate complex analyses into clear reports and presentations that inform executive and operational decisions.
* Extract, analyze, and summarize large datasets to generate actionable insights for non-technical stakeholders.
Required Qualifications, Capabilities, and Skills
* Advanced proficiency in SQL and relational databases, with ability to transform large datasets and develop robust reporting solutions.
* Practical experience with analytics and data-wrangling tools (e.g., Alteryx, SAS, Python), including design of repeatable, auditable workflows and automated pipelines.
* Proven experience in reporting development and testing, including interpreting unstructured or imperfect data to derive objective, defe...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-11 07:34:03
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within Commercial and Investment Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You will design and deliver cloud-based BI and analytics solutions on large datasets, improve data performance and reliability, and use modern tooling (including AI-assisted development) to speed up high-quality delivery.
Your expertise in various technology domains will be counted on to set strategic direction and solve complex and mission critical problems, internally and externally.
You will also drive significant business impact through your capabilities and contributions and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Our Commercial and Investment Bank relies on engineers to build and run the platforms that help corporations, governments, and institutions operate safely at global scale.
You'll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits.
Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Builds and evolves cloud-based BI and analytics solutions that turn large, complex datasets into reliable decision-ready insights
* Designs and owns managed ETL/ELT pipelines (e.g., AWS Glue, Airflow) with clear SLAs, monitoring, and cost/performance controls
* Models and maintains data warehouse structures that scale to very large volumes while staying easy to query and extend
* Delivers performant data products by applying query optimization, profiling, and performance monitoring techniques
* Develops dashboards and reporting experiences (e.g., Tableau) that clearly answer business questions and drive action
* Applies AI-enabled development practices (including intelligent agents and automation) to improve productivity and consistency
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Adds to the team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engi...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-11 07:34:02
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Strengthen technology controls and issue management, translating risk into action that improves operational resilience.
As a Tech Risk and Controls Lead at JPMorganChase within Network Services, you will identify, assess, and reduce technology risk by strengthening the control environment and improving issue management and reporting.
You will partner with technology and business stakeholders to ensure controls are designed effectively, operating as intended, and supported by clear governance and evidence.
You will translate complex risk topics into actionable insights that improve operational resilience and support regulatory and industry expectations.
Job responsibilities
* Identify technology risks and control gaps, performing root cause analysis and recommending practical, sustainable remediation actions
* Assess the design and operating effectiveness of controls and provide clear guidance on control requirements, testing, and evidence expectations
* Partner with technology-aligned process owners to embed controls into day-to-day execution and improve control sustainability
* Execute governance routines for controls, policies, issues, and key risk indicators to provide transparent reporting to senior stakeholders
* Monitor control performance trends, emerging risk themes, and recurring issues to proactively strengthen the risk posture
* Coordinate across stakeholders to drive timely closure of control deficiencies and reduce residual risk
* Facilitate clear, consistent communications on technology risk posture, control health, and remediation progress
* Contribute to continuous improvement of risk and control processes through automation, standardization, and simplified reporting
Required qualifications, capabilities and skills
* Formal training or certification on technology risk and controls concepts and 5+ years applied experience
* Experience in technology risk management, controls, audit, information security, or a related field within a regulated environment
* Working knowledge of risk management frameworks and industry standards applicable to technology and cybersecurity risk
* Ability to evaluate control design and operating effectiveness, including documentation, testing approaches, and evidence quality
* Strong analytical and problem-solving skills with a focus on root cause identification and pragmatic solutions
* Strong written and verbal communication skills, including the ability to present risk insights to senior stakeholders
* Demonstrated ability to influence across teams without direct authority and drive outcomes through collaboration
* High attention to detail and ability to manage multiple priorities in a fast-paced environment
Preferred qualifications, capabilities and skills
* Industry-recognized certifications such as CISM, CRISC, CISSP, or similar
* Experience supporting network, infrastructure, or platform services risk an...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-11 07:34:00
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The DMZ & Firewall Network Service Manager is accountable for the end-to-end service life cycle, new product offerings, workload management, and customer experience of JPMorganChase's enterprise network services across the DMZ & Firewall services.
DMZ and Firewall services underpin JPMorganChase's mission critical global external connectivity and security infrastructure.
In this role, you will lead service strategy and new product development, manage new demand and workload, champion the voice of the customer, and drive continual improvement.
In partnership with Engineering, Service Delivery, and Operations, you will deliver measurable gains in reliability, performance, cost efficiency, and risk reduction.
Job Responsibilities
Service and Product Strategy
* Develops a service strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Builds the framework and tracks the service and product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Supports the development of business cases to support the roadmap implementation
* Partner with Network Engineering and Architecture to evolve designs and drive automation-first delivery
Workload Management
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Drives planning and delivery of the book of work by distilling the Objectives and Key results into a Quarterly Plan and downstream sprint planning
* Works with clients, engineering, and service delivery to prioritize the book of work and backlog
* Provides reporting on deliverables against objectives
Stakeholder Management
* Interacts with clients, engineering and service delivery teams on business required service, ensure follow-up on client unique requirement until delivery.
* Manage a clear portfolio of projects and key change activities for supported entities.
Ensure client's awareness of projects and ensure technology partners are supported in their effective implementation.
* Demonstrated experience in structuring and handling complex business solutions or technology problems to meet client needs while advising teams on strategies and best practices
Business Management
* Manage service budgets, business case, procurement, and oversee vendor performance, contract SLAs, and escalation paths
* Work with the engineering and service delivery team for Monthly Business Review (MBR) and BOW Quarterly Planning
Leadership and Technical Expertise
* Applies problem-solving methodologies focused on analyzing complex data and systems, anticipating issues, and finding ways to mitigate risk
* Works with engineering and service delivery teams to develop solutions required to resolve issues and modernize the organization and its ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-11 07:33:58
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-11 07:33:57
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Cumming, US-GA
Salary / Rate: Not Specified
Posted: 2026-04-11 07:33:57
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-11 07:33:55
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Help Card Services stay ahead of legal, regulatory, and policy changes by running a disciplined change governance process that drives clarity, accountability, and timely execution.
You will bring structure to complex, fast-moving updates and translate them into actionable plans and reporting our partners can use.
Job Summary
As a Regulatory Change Program Coordinator in Card Services Business Practices, you manage the day-to-day governance routines that intake legal, regulatory, and policy changes, coordinate impact assessments, track actions to completion, and keep stakeholders informed through clear reporting.
You work across business and control partners, lead working sessions, maintain audit-ready documentation, and escalate risks or delays with recommended next steps.
This role is well-suited for someone who is self-directed, highly organized, and comfortable communicating with stakeholders at all levels.
Job Responsibilities
* Run the ongoing change management cadence (daily/weekly/monthly) for legal, regulatory, and internal policy changes affecting Card Services.
* Coordinate impact assessments by engaging business owners and partners in legal, compliance, risk, controls, and operations.
* Maintain governance artifacts (change logs, action trackers, decisions, approvals, evidence) to support transparency and audit readiness.
* Support obligation mapping and traceability from change event to required actions, procedures, and ownership.
* Lead working sessions and status meetings; create agendas, capture notes, confirm action items, and drive follow-ups to closure.
* Prepare recurring and ad hoc reporting on progress, risks, aging items, milestones, and upcoming deadlines for business and leadership audiences.
* Manage the annual procedure certification process, including outreach, tracking, exception follow-up, and completion reporting.
* Act as a point of contact for stakeholder questions and ad hoc requests, ensuring timely responses and clear communication.
* Identify risks, issues, and dependencies early, and escalate with clear context and proposed options to keep delivery on track
Required qualifications, capabilities, and skills
* 2+ years of experience in a regulated environment (financial services or similar) supporting governance, controls, risk, compliance, audit, or change management activities.
* Strong program coordination skills, including managing multiple concurrent deliverables, timelines, and stakeholders with minimal supervision.
* Demonstrated relationship management skills and comfort communicating with stakeholders at all levels, including presenting clear updates and asks.
* Proven ability to produce accurate, consistent, and well-structured reporting for routine status and leadership updates.
* Advanced Microsoft Office skills (critical): strong Excel (pivot tables, lookups, filters, conditional formatting, charts) and PowerPoint (clear st...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-11 07:33:53
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Consumer and community banking in Data Technology space, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on Software Engineering concepts and 5+ years applied experience in coding and development space.
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Proficient in one or more programming languages - Java or Python or Go along with strong AWS cloud experience.
* Experience with Kafka for event-driven architectures and real-time data streaming
* Strong knowledge of database design, query optimization, and performance tuning
* Proficiency in building modern, responsive user interfaces
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Experience with messaging systems
* Experience with Docker and containerization best practices.
Familiarity with CI/CD tools.
* Understanding of...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-11 07:33:51
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Tech Risk & Controls Lead(PMO) within the Cybersecurity Technology and Controls, Governance Risk and Controls, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm and also responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals.
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team.
Required qualifications, capabilities, and skills
* Formal training or certification on security concepts and 5+ years of applied experience in technical program management, leading complex technology projects and programs in a large organization.
* Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
* Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services.
* Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment.
* Demonst...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-11 07:33:50
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The Open Banking product team is leading the industry in enabling customers to easily and securely share their data across financial institutions and FinTechs, holistically manage their finances, and seamlessly control these permissions through Chase's Security Center.
As an Associate on the Product Operations team for Open Banking, you will help execute strategic initiatives and support operational alignment across the Open Banking Product organization.
You will partner with internal and external stakeholders to monitor product performance, coordinate product planning, support portfolio management, and prepare executive communications.
Job responsibilities
* Track, and refine OKRs, KPIs, and other key business metrics; monitor progress against strategic goals
* Coordinate ongoing, quarterly, and annual roadmap planning across the Open Banking portfolio, ensuring alignment with business objectives.
* Leverage business intelligence and analytics to inform senior leadership and guide key business decisions.
* Craft executive communications and build and maintain strong relationships with a broad range of internal and external stakeholders.
* Build and maintain strong relationships with a broad range of internal and external stakeholders; foster collaboration and partnership to advance organizational strategy.
* Partner with tech and mission control to quickly resolve and root cause client issues and production incidents
Required qualifications, capabilities and skills
* 2+ years of experience in strategy, business operations, portfolio management, or management consulting - within financial services, payments, or technology
* Knowledge of the product development life cycle, technical design, and data analytics
* Experience in defining and building out product roadmaps
* Structured and strategic thinker, effective communicator with excellent written and verbal communication skills
* High attention to detail; ability to work well under pressure in a fast-paced environment
* Demonstrated track record of driving change and transformation in a complex organization
* Commitment and self-motivation suitable to a start-up team
* Strong culture carrier
* Proficiency with Microsoft Office suite and JIRA
Preferred qualifications, capabilities and skills
* Demonstrable experience working on Open Banking
* Demonstrable experience working on a regulated product or feature set
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-11 07:33:49
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Stafford, US-VA
Salary / Rate: Not Specified
Posted: 2026-04-11 07:33:48
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The Commerce Payments organization is a motivated, forward-thinking team comprised of highly talented product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow.
We seek to transform customer experiences, simplify the ways we do business, and aim for product excellence.
We value controls, simplicity, and consistency in the capabilities and features we deliver.
As a Product Associate on the Tokenization team in Connected Commerce, you will have a strong passion to provide superior customer experience and develop solutions that best meet customer needs.
Job responsibilities
* Lead projects from initial concept through final delivery by defining objectives, developing a clear roadmap, and coordinating cross-functional teams throughout each phase.
* Facilitate knowledge-sharing workshops and provide tokenization domain expertise to agile development teams
* Simplify complex data insights and workflows to create product experiences that are easy for customers to understand and act upon.
* Partner with analytics teams to track key metrics and deliver actionable reports that inform product decisions.
* Analyze outcomes against success metrics, gather feedback, and document lessons learned to inform future initiatives.
* Work with Product Owners and stakeholders to identify & translate business needs and initiatives into detailed user stories and process flows for development, set measurable goals, and determine key performance indicators to track progress and impact.
* Communicate effectively among product, design, engineering, analytics, and business teams to ensure transparency and resolve issues promptly.
* Review project status, address risks or roadblocks, and adjust plans as needed to keep the initiative on track.
* Oversee testing, quality assurance, and stakeholder reviews to certify that deliverables meet requirements and are ready for launch.
* Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production ready.
* Collaborate with product, analytics, business, design, and engineering teams to define and drive product and design strategies and with developers and testers to ensure requirements are accurately implemented in technical designs, test plans, and scripts
Required qualifications, capabilities, and skills
* Possess 3+ years of hands-on experience in product management within financial services and digital environments, demonstrating a strong track record of delivering impactful solutions.
* Exhibit a genuine passion for understanding customer needs, with proven ability to translate insights into innovative digital products that enhance user experience and drive business value.
Applicants must be authorized to work for any employer in the US.
We are not able to provide immigration sponsorship or take over sponsorship of an employment visa...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-11 07:33:47
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-11 07:33:45