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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Omaha, US-NE
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:34
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Missoula, US-MT
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:33
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Tupelo, US-MS
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:32
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Billings, US-MT
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:32
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Springfield, US-MO
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:31
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:30
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Hattiesburg, US-MS
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:29
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Jackson, US-MS
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:28
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:27
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:26
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Marquette, US-MI
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:26
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Grand Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:24
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Detroit, US-MI
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:23
-
Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Duluth, US-MN
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:23
-
Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Bangor, US-ME
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:22
-
Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:21
-
Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:21
-
Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Portland, US-ME
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:20
-
Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Aberdeen, US-MD
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:19
-
Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Springfield, US-MA
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:19
-
Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Shreveport, US-LA
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:18
-
Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: New Orleans, US-LA
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:17
-
Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:17
-
Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Baton Rouge, US-LA
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:16
-
Perform general clean-up and stock work in the Meat department and provide customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Willing to work weekends and holidays.
* Demonstrates effective written and verbal communication skills that engage our customers and associates.
* Able to read shelf tags, signs, product labels, training materials, and bulletins.
* Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
* Personal initiative and follow through to completion.
* Ability to work as part of a team in a fast-paced environment.
* Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.
De...
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Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:15
