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Operations Manager – PM Shift
Location: SOT SVC – DHL International (UK) Ltd, Unit 2, Tunstall Arrow South, James Brindley Way, Stoke-on-Trent, ST6 5GF
Contract: Permanent
Shift: PM Shift - 10:00 - 19:00
Lead Operational Performance in a Fast‑Paced Service Centre Environment
We are offering an exciting opportunity for a driven and experienced Operations Manager to join the management team at our Stoke‑on‑Trent Service Centre.
In this key leadership role, you will take full responsibility for managing and controlling Service Centre operations during the PM shift.
You will lead and motivate operational teams to deliver strong performance across service, productivity, process compliance and cost efficiency, supporting both the UK business and the wider international network.
This role is ideal for a confident operational leader with strong people management skills, commercial awareness and a passion for continuous improvement, who thrives in a results‑driven logistics environment.
What You’ll Be Doing
Leading & Managing Service Centre Operations
* Ensure daily operational targets are achieved, taking immediate action to address any under‑performance.
* Plan, manage and control resources in line with operational demand.
* Oversee shift operations to ensure service, compliance and safety standards are consistently met.
* Actively support the implementation of Regional and Country projects, programmes and initiatives.
Driving Performance, Cost Control & Productivity
* Manage key cost drivers to ensure P&L targets and productivity measures are achieved.
* Plan, monitor and control expenditure across overtime, subcontracting, suppliers, service providers and fleet maintenance within agreed budgets.
* Use company performance reporting tools daily to monitor team and individual performance and address non‑conformance.
* Convert operational objectives into clear action plans with accountability and delivery focus.
People Leadership & Development
* Provide clear performance standards and strong leadership to operational teams.
* Coach, train and motivate employees to achieve agreed productivity and service targets.
* Complete performance reviews and appraisals within agreed timescales, supporting engagement and development.
* Build a positive, compliant and safety‑focused working culture across the operation.
Who We’re Looking For
A Confident and Driven Operational Leader
* Has strong operational process knowledge and experience within a logistics environment.
* Can lead and influence teams at all levels within a busy Service Centre.
* Is commercially aware, data‑driven and confident managing cost and performance pressures.
* Communicates clearly and builds strong working relationships across functions.
* Is proactive, resilient and committed to continuous improvement.
Skills & Experience
* Proven experience in an operational...
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Type: Permanent Location: Stoke-on-Trent, GB-ENG
Salary / Rate: Not Specified
Posted: 2026-05-02 07:57:34
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Manufacturing Quality Improvement work includes:
* Creating and implementing quality management programs focused on continuous improvement of manufacturing-related business systems from the customers’ point of view
* Identifying and monitoring customer and employee feedback loops regarding the effectiveness of manufacturing-related business systems and processes
* Encouraging broad-based employee engagement to gather information and implement changes at every level in the organization; A Senior Professional (P3) applies advanced knowledge of job area typically obtained through advanced education and work experience.
Responsibilities may include:
* Managing projects / processes, working independently with limited supervision.
* Coaching and reviewing the work of lower level professionals.
* Problems faced are difficult and sometimes complex.
SUMMARY
Highly motivated and self-directed individual. Works closely with employees at all levels of the organization teaching, coaching, and mentoring to drive a culture of continuous improvement and problem solving utilizing the lean and six sigma tools and methodologies.
Positively leads change and improvement towards strategic objectives through facilitation and training of teams and individuals. Monitors teams’ progress and supports as necessary to drive project implementation and sustainability.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Works with Continuous Improvement Lead (CI Lead) to set goals based on customer and business needs.
Equips employees with the tools and knowledge to drive improvement throughout.
Must be able to manage and interact effectively with diverse groups and personalities.
Must have proficient computer skills, including Microsoft Excel, Word and PowerPoint.
Must have strong written and presentation skills.
Coordinates mapping of value streams in order to develop improvement targets.
Directs continual improvement team efforts.
Facilitates team meetings and kaizen events.
Supports and positively drives 5S improvements.
Provides training/education to associates at all levels.
Consults with suppliers and customers as needed to achieve goals.
Motivates and mentors’ others in continuous improvement culture.
Inspires a culture of change and improvement.
SUPERVISORY RESPONSIBILITIES:
Directs, coaches, and empowers employees at all levels to solve problems and make improvements at their level.
QUALIFICATIONS Top perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Minimum two years’ experience in Operations Management or equivalent.
LANGUAGE SKILLS:
Strong co...
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Type: Permanent Location: Oldsmar, US-FL
Salary / Rate: 79550
Posted: 2026-05-02 07:57:32
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¿Qué hace que DHL sea una gran Compañía?
¡Nuestra gente y nuestra cultura, basadas en el respeto y los resultados!
DHL Compañía #1 en servicio de logística global está presente en más de 220 países, lo que la convierte en la empresa más internacional.
Con una fuerza laboral superior a 480,000 empleados, brindamos soluciones para un número casi infinito de necesidades logísticas.
DHL es parte del grupo postal alemán y líder mundial en logística, DHL Group abarca tres divisiones: DHL Express, DHL Global Forwarding y DHL Supply Chain.
Somos reconocidos como Global Top Employer en 6 regiones y 35 países, incluido México.
Nuestra división, DHL Global Forwarding está enfocada en proveer servicios logísticos de Importación y Exportación (Aérea, Marítima y Terrestre), incluyendo el servicio de Aduana.
Nuestro expertise abarca desde operaciones estandarizadas y soluciones multimodales de expedición, hasta proyectos industriales individualizados.
Sobre este Talent Pool
Esta publicación tiene como objetivo construir un Talent Pool para la posición de Especialista en análisis de datos del producto Aéreo en CDMX.
Los candidatos que apliquen serán considerados de manera prioritaria para vacantes actuales y futuras que se vayan abriendo dentro de DHL Global Forwarding en distintas localidades del país.
¿Cuál será tu objetivo principal en esta posición?
Brindar soporte al área de Producto Aéreo mediante la gestión, análisis y actualización de datos operativos y financieros, asegurando información precisa de indicadores para Mexico y la región.
¿Qué harás en esta posición?
* Analizar y validar detalladamente los costos y venta de cada embarque aéreo
* Análisis y monitoreo del Gross Profit por embarque.
* Seguimiento puntual a perdidas y soluciones correspondientes.
* Colaborar con el área de finanzas y operaciones aéreas.
* Actualizaciones del mercado de clientes
* Soporte al cliente para diseño de soluciones y/o RFQ
* Comunicación, seguimiento y ejecución e implementación de proyectos
* Gestión de los planes de acción dentro del producto aéreo
* Gestión de iniciativas a nivel LATAM
* Ser soporte para dar estructura el proceso de presupuestación RDM
* Facilitar y estructurar la gestión del rendimiento de RDM
* Planificación y coordinar reuniones bilaterales de rutas comerciales con el extranjero para en reuniones de producto/ventas
¿Qué puedes aportar a la posición?
* Experiencia de 1 a 2 años en áreas administrativas, análisis de datos
* Conocimiento del proceso de exportación e importación aérea
* Conocimiento del negocio de Freight Forwarding
* Licenciatura en Administración de Empresas, Finanzas, Economía, Contabilidad
* Inglés Avanzado
* Excel Avanzado
¿Por qué deberías unirte a nuestro equipo?
Tendrás la oportunidad de trabajar en una empresa internacional con un ento...
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Type: Permanent Location: Mexico City, MX-MEX
Salary / Rate: Not Specified
Posted: 2026-05-02 07:57:31
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Position Summary:
The Associate Therapist works in a dynamic multidisciplinary team providing treatment services according to the Discovery Clinical Model.
Therapist responsibilities include ensuring patient safety, providing milieu interventions, leading psychoeducational and process-oriented therapy groups, facilitate clinical assessments, conduct therapy sessions, and other case management tasks, as assigned.
Essential Job Functions:
* Ensures clinical documentation is completed timely throughout the course of treatment.
All documentation is required to be done at the time of service.
* Establish therapeutic rapport with patients and families/loved ones.
* Facilitates admission assessments and the admission process for new patients with professionalism, courtesy, and a welcoming attitude.
* Understands role in providing expeditious access to care for individuals seeking services.
* Participates in weekly treatment team and communicates weekly treatment goals with all team members.
* Maintain a case load of 5-6 patients in RTC and 10-15 in OP level of care..
* Completes appropriate number of therapy sessions assigned weekly for patients, including family/support system sessions aligned with the patients' level of care.
* Facilitates process orientated and psychoeducation groups one to two times, daily in RTC and 2-4 times daily in OP.
* Required to sit at a meal and/or snack a minimum of once per week.
* Facilitates multi-family groups, family program, and/or family weekend.
* Provides utilization reviews to insurance companies, providing appropriate clinical information to obtain initial authorization and continuing stay authorization, as necessary.
* Is appropriately accessible to family members or loved ones.
Returning all calls and emails within 2 hours during business hours of operations and 24-48 hours all other times.
* Assesses patients for suicidality and possibility of danger to self or others.
* May provide additional clinical support for other members of the clinical team in their absence.
* Communicates with the Utilization Review Department and Business Department regarding authorization and payment.
* Begins discharge planning on day of admission for all patients.
* Completes discharge session with patient to ensure coping skills, transition plan, and resources are understood and intact.
* Ensures discharge appointments are confirmed with patient and loved ones prior to discharge.
* Communicates with referral sources and outpatient providers for continuity of care upon admission, midpoint, and discharge.
* Facilitates patient transfers to higher level of care, as needed.
* Actively participates in clinical outreach and program tours, as needed.
* Effectively manages crises in sessions and the milieu.
* Provides support to milieu staff in their interactions with patients and their loved ones.
* Works collabo...
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Type: Permanent Location: Columbia, US-MD
Salary / Rate: 29
Posted: 2026-05-02 07:57:29
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Position Summary:
The Associate Therapist works in a dynamic multidisciplinary team providing treatment services according to the Discovery Clinical Model.
Therapist responsibilities include ensuring patient safety, providing milieu interventions, leading psychoeducational and process-oriented therapy groups, facilitate clinical assessments, conduct therapy sessions, and other case management tasks, as assigned.
Essential Job Functions:
* Ensures clinical documentation is completed timely throughout the course of treatment.
All documentation is required to be done at the time of service.
* Establish therapeutic rapport with patients and families/loved ones.
* Facilitates admission assessments and the admission process for new patients with professionalism, courtesy, and a welcoming attitude.
* Understands role in providing expeditious access to care for individuals seeking services.
* Participates in weekly treatment team and communicates weekly treatment goals with all team members.
* Maintain a case load of 5-6 patients in RTC and 10-15 in OP level of care..
* Completes appropriate number of therapy sessions assigned weekly for patients, including family/support system sessions aligned with the patients' level of care.
* Facilitates process orientated and psychoeducation groups one to two times, daily in RTC and 2-4 times daily in OP.
* Required to sit at a meal and/or snack a minimum of once per week.
* Facilitates multi-family groups, family program, and/or family weekend.
* Provides utilization reviews to insurance companies, providing appropriate clinical information to obtain initial authorization and continuing stay authorization, as necessary.
* Is appropriately accessible to family members or loved ones.
Returning all calls and emails within 2 hours during business hours of operations and 24-48 hours all other times.
* Assesses patients for suicidality and possibility of danger to self or others.
* May provide additional clinical support for other members of the clinical team in their absence.
* Communicates with the Utilization Review Department and Business Department regarding authorization and payment.
* Begins discharge planning on day of admission for all patients.
* Completes discharge session with patient to ensure coping skills, transition plan, and resources are understood and intact.
* Ensures discharge appointments are confirmed with patient and loved ones prior to discharge.
* Communicates with referral sources and outpatient providers for continuity of care upon admission, midpoint, and discharge.
* Facilitates patient transfers to higher level of care, as needed.
* Actively participates in clinical outreach and program tours, as needed.
* Effectively manages crises in sessions and the milieu.
* Provides support to milieu staff in their interactions with patients and their loved ones.
* Works collabo...
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Type: Permanent Location: Brentwood, US-CA
Salary / Rate: 76152
Posted: 2026-05-02 07:57:27
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Position Summary:
The Behavioral Health Technician is responsible for observing and reporting on client behavior while implementing structure in daily programming.
Essential Job Functions:
* Facilitates clients' daily needs per the program schedule.
* Conducts property searches of clients as required.
* Performs urine drug screening testing of clients as required.
* Provides transportation services including client transportation/supervision, errands, shopping, pick-ups etc.
(must be pre-qualified to drive our vehicles and clients).
* Observes and monitors clients' behavior and interactions.
Documentation in communication log.
* Maintains awareness of client schedules and personal time.
* Conducts regular house and grounds checks, advising supervisor of any irregularities.
Assists in keeping grounds and facility safe and clean.
* Knowledge of drug and alcohol dependency, mental health, family systems and various recovery resources in the community.
* Basic knowledge of referrals, both within and outside of our Organization
* Ability to confront behavioral changes, identify a crisis, and recognize when additional assistance is necessary.
* Ability to recognize personal recovery issues that have an impact on job performance and interactions with clients.
* Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentially
* Becomes familiar with the Policy and Procedures.
Consistency required in following our policies and procedures.
Follow emergency procedures exactly (notification protocols, transportation, etc.) Follow exact directions given and documents everything.
* Assembly, breakdown and quality assurance of client charts, light filing, and answering of telephones.
Knowledge, Education, Experience:
* High School or GED Diploma preferred
* Maintains open communication lines with facility staff, clients and families.
Liaisons with community agencies, vendors, and payers of health services.
* Some prior knowledge of drug/alcohol dependency and mental health issues.
* Up to one-year previous work experience preferred.
Employment Status: Full-Time
Schedule: Overnight 10pm-8:30am
Work Location: On-Site in Malibu, CA
Compensation: Pay Range: $21-25/hr.
DOE
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Type: Permanent Location: Malibu, US-CA
Salary / Rate: 23
Posted: 2026-05-02 07:57:26
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Position Summary:
The Associate Therapist works in a dynamic multidisciplinary team providing treatment services according to the Center for Discovery Clinical Model.
Therapist responsibilities include ensuring patient safety, providing milieu interventions, leading psychoeducational and process-oriented therapy groups, facilitate clinical assessments, conducting therapy sessions, and other case management tasks, as assigned.
Essential Job Functions:
* Ensure clinical documentation is completed timely throughout the course of treatment.
* Establish therapeutic rapport with patients and families/loved ones.
* Facilitates admission assessments and the admission process for new patients with professionalism
* Participates in weekly treatment team and communicates weekly treatment goals with all team members.
* Completes appropriate number of therapy sessions weekly for patients, including family/support system sessions aligned with the patients' level of care.
+ RTC: two individual sessions and one family/support system session
+ PHP: one individual session and one family/support system session
+ IOP: one therapeutic session - individual or family/support system, as clinically indicated
* Facilitates the process orientated and psychoeducation groups one to two times, daily.
* Required to sit at a meal and/or snack a minimum of once per week.
* Facilitates multi-family groups, family program, and/or family weekend.
* Provides utilization reviews to insurance companies, providing appropriate clinical information to obtain initial authorization and continuing stay authorization, as necessary.
* Assesses patients for suicidality and possibility of danger to self or others.
* May provide additional clinical support for other members of the clinical team in their absence.
* Communicates with the Utilization Review Department and Business Department regarding authorization and payment.
* Begins discharge planning on day of admission for all patients.
* Completes discharge session with patient to ensure coping skills, transition plan, and resources are understood and intact.
* Ensures discharge appointments are confirmed with patient and loved ones prior to discharge.
* Communicates with referral sources and outpatient providers for continuity of care upon admission, midpoint, and discharge.
* Facilitates patient transfers to a higher level of care, as needed.
* Actively participates in clinical outreach and program tours, as needed.
* Effectively manages crises in sessions and the milieu.
* Provides support to milieu staff in their interactions with patients and their loved ones.
* Works collaboratively with the entire treatment team and milieu staff to ensure the highest level of clinical quality at all times.
* Completes other tasks, as requested or assigned.
* RTC Only: Provides on-call support to facility...
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Type: Permanent Location: Austin, US-TX
Salary / Rate: 62000
Posted: 2026-05-02 07:57:24
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Position Summary:
The Associate Therapist works in a dynamic multidisciplinary team providing treatment services according to the Discovery Clinical Model.
Therapist responsibilities include ensuring patient safety, providing milieu interventions, leading psychoeducational and process-oriented therapy groups, facilitate clinical assessments, conduct therapy sessions, and other case management tasks, as assigned.
Essential Job Functions:
* Ensures clinical documentation is completed timely throughout the course of treatment.
All documentation is required to be done at the time of service.
* Establish therapeutic rapport with patients and families/loved ones.
* Facilitates admission assessments and the admission process for new patients with professionalism, courtesy, and a welcoming attitude.
* Understands role in providing expeditious access to care for individuals seeking services.
* Participates in weekly treatment team and communicates weekly treatment goals with all team members.
* Maintain a case load of 5-6 patients in RTC and 10-15 in OP level of care..
* Completes appropriate number of therapy sessions assigned weekly for patients, including family/support system sessions aligned with the patients' level of care.
* Facilitates process orientated and psychoeducation groups one to two times, daily in RTC and 2-4 times daily in OP.
* Required to sit at a meal and/or snack a minimum of once per week.
* Facilitates multi-family groups, family program, and/or family weekend.
* Provides utilization reviews to insurance companies, providing appropriate clinical information to obtain initial authorization and continuing stay authorization, as necessary.
* Is appropriately accessible to family members or loved ones.
Returning all calls and emails within 2 hours during business hours of operations and 24-48 hours all other times.
* Assesses patients for suicidality and possibility of danger to self or others.
* May provide additional clinical support for other members of the clinical team in their absence.
* Communicates with the Utilization Review Department and Business Department regarding authorization and payment.
* Begins discharge planning on day of admission for all patients.
* Completes discharge session with patient to ensure coping skills, transition plan, and resources are understood and intact.
* Ensures discharge appointments are confirmed with patient and loved ones prior to discharge.
* Communicates with referral sources and outpatient providers for continuity of care upon admission, midpoint, and discharge.
* Facilitates patient transfers to higher level of care, as needed.
* Actively participates in clinical outreach and program tours, as needed.
* Effectively manages crises in sessions and the milieu.
* Provides support to milieu staff in their interactions with patients and their loved ones.
* Works collabo...
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Type: Permanent Location: San Diego, US-CA
Salary / Rate: 75152
Posted: 2026-05-02 07:57:22
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Position Summary:
Behavioral Health Tech III (BHT III) is responsible for assisting and supporting patients through the entire treatment experience from admission through discharge.
BHT III will be contributing insightful, practical, and meaningful information to the treatment planning process.
BHT III responsibilities primarily include ensuring patient safety, providing patient interventions, leading psychoeducational groups, and supporting patients.
Essential Job Functions:
* Adheres to all DBH policies and procedures.
* Conducts self in a manner that represents DBH values.
* Maintains a positive and respectful attitude.
* Provides exemplary customer service to all patients.
* Exhibits understanding and respect for cultural and lifestyle diversity.
* Understand and maintain professional boundaries and professional ethics.
* Follows directions as given by all facility leadership.
* Maintains confidentiality of patient information and records; and of facility/company proprietary, privileged, and/or confidential information.
* Facilitates patient daily needs per the program schedule, including but not limited to: waking/bedtime routines and hygiene, meals/snacks, bathroom safety observations, free time.
* Assists Nursing staff with duties as directed, for example: patient supervision, vitals, room searches, patient searches, etc.
* Recognizes, responds to, and assists in crisis situations and provides interventions as appropriate.
* Consistently reports to work on time and prepared to perform the duties of the position.
* Assists in the implementation of individual patient treatment plans per clinical team.
* Supports patient during admission and discharge processes.
This may include checking in patient belongings, acclimating patient to the program, preparing patient for returning home.
* Monitors patient activity and documents any significant patient issues.
Completes all shift notes, group notes, and other required documentation by the end of shift.
* Maintains and organized and safe environment, and performs basic housekeeping duties.
* Conducts regular facility and grounds checks, advising facility leadership of any irregularities or safety concerns.
* Facilitates and leads daily groups as directed by facility leadership if applicable.
* Attends all staff meetings and in-service trainings.
* Completes all online training, policy verification, and ensures that their employee HR file is kept up to date.
* Provides transportation services including patient transportation/supervision, errands, shopping, admits, outings, etc.
(must be pre-qualified to drive a company vehicle).
* Performs other duties as assigned.
* Eating Disorder Division:
* Providing supervision and support to patients during mealtimes requires staff to eat meals and snacks with patients.
* Must refrain from comments and actions...
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Type: Permanent Location: Dade City, US-FL
Salary / Rate: 19
Posted: 2026-05-02 07:57:21
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Position Summary:
The Registered Nurse works in a dynamic multidisciplinary team providing treatment services according to the Discovery Behavioral Health Clinical Model.
Essential Job Functions:
* Meets with each potential new admission and completes face to face assessment.
Screens for medical appropriateness for admission to facility and consults with the medical/psychiatric provider to receive orders for admission.
Supports the process by checking belongings, providing searches, etc.
as needed.
* Completes initial nursing assessment and full medical admission process upon admission for each patient.
* Ensures all orders from medical/psychiatric providers are carried out.
* Ensure that all patients have signed informed consent for medications prior to the 1 st dose.
* Administers medications as prescribed and administers PRN medications and documents effectiveness within timelines.
* Must demonstrate knowledge of Axis I diagnosis and symptoms.
* Develops and initiates the Nursing Care Plan.
* Ensures proper narcotic diversion protocols as per policy are completed each shift
* Meets regularly with medical staff and treatment team to discuss patient care, needs and interventions.
* Provides assessment of medical problems as needed.
* Performs primary first aid and determines need for physician notification.
* Performs vital signs, basic evaluative procedures, and tests.
* Performs blood draws.
* Provides health education to patients and staff.
* Responsible to ensure all the medications needed by the patients are ordered appropriately and available in the facility.
* Manages and orders supplies and keeps a fully stocked and operational nursing station.
* Effectively and professionally communicates with families/loved ones, as appropriate.
* Able to effectively and professionally establish rapport with patients.
* Provides milieu management throughout the treatment experience and communicates with all team members.
* Objectively and accurately documents patient progress as required by policy.
* Assists with discharge process.
* Assesses patient suicidality and possibility of danger to self or others.
* Communicates with referral sources and outpatient providers for continuity of care upon admission, midpoint, and discharge, as needed.
* Makes timely requests for any absences and ensures coverage for any scheduled shift.
* Manages patient's medical needs including schedule appointments, complete referral/ prior authorizations for medical treatments and tests as indicated.
* Oversees the medication management system that includes but not limited to, medication planning, storage, ordering and transcribing, administration, monitoring and evaluation.
* Other duties as assigned.
*Substance Use Disorder Division additional job functions:
* Monitoring of CIWA/COW scores for patients on detoxification protocols....
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Type: Permanent Location: Dade City, US-FL
Salary / Rate: 34
Posted: 2026-05-02 07:57:20
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Position Summary
The Associate Therapist works in a dynamic multidisciplinary team providing treatment services according to the Discovery Clinical Model.
Therapist responsibilities include ensuring patient safety, providing milieu interventions, leading psychoeducational and process-oriented therapy groups, facilitate clinical assessments, conduct therapy sessions, and other case management tasks, as assigned.
Essential Job Functions:
* Ensures clinical documentation is completed timely throughout the course of treatment.
All documentation is required to be done at the time of service.
* Establish therapeutic rapport with patients and families/loved ones.
* Facilitates admission assessments and the admission process for new patients with professionalism, courtesy, and a welcoming attitude.
* Understands role in providing expeditious access to care for individuals seeking services.
* Participates in weekly treatment team and communicates weekly treatment goals with all team members.
* Maintain a case load of 5-6 patients in RTC and 10-15 in OP level of care..
* Completes appropriate number of therapy sessions assigned weekly for patients, including family/support system sessions aligned with the patients' level of care.
* Facilitates process orientated and psychoeducation groups one to two times, daily in RTC and 2-4 times daily in OP.
* Required to sit at a meal and/or snack a minimum of once per week.
* Facilitates multi-family groups, family program, and/or family weekend.
* Provides utilization reviews to insurance companies, providing appropriate clinical information to obtain initial authorization and continuing stay authorization, as necessary.
* Is appropriately accessible to family members or loved ones.
Returning all calls and emails within 2 hours during business hours of operations and 24-48 hours all other times.
* Assesses patients for suicidality and possibility of danger to self or others.
* May provide additional clinical support for other members of the clinical team in their absence.
* Communicates with the Utilization Review Department and Business Department regarding authorization and payment.
* Begins discharge planning on day of admission for all patients.
* Completes discharge session with patient to ensure coping skills, transition plan, and resources are understood and intact.
* Ensures discharge appointments are confirmed with patient and loved ones prior to discharge.
* Communicates with referral sources and outpatient providers for continuity of care upon admission, midpoint, and discharge.
* Facilitates patient transfers to higher level of care, as needed.
* Actively participates in clinical outreach and program tours, as needed.
* Effectively manages crises in sessions and the milieu.
* Provides support to milieu staff in their interactions with patients and their loved ones.
* Works collabor...
....Read more...
Type: Permanent Location: Fairfield, US-CT
Salary / Rate: 75000
Posted: 2026-05-02 07:57:18
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Mission
The Associate Central Investigator plays a critical role in ensuring thorough and effective investigations of Trust Line alerts, mainly those classified as medium to high in severity and complexity.
These alerts pertain to potential business misconduct, including bribery and corruption, fraudulent reporting, asset misappropriation, and conflicts of interest.
The mission involves combating such fraud by investigating allegations raised by whistleblowers or by identifying anomalies through Artificial Intelligence.
All investigations are conducted in alignment with the Trust Charter and in strict compliance with applicable laws and local regulations.
Organization structureThe position reports to the territory Central Investigator, part of the Fraud Examinations team in the Ethics and Compliance organization.
This role works in cooperation with the regional compliance officer (RCO), HR managers, other central investigators and regional legal counsels.
Main responsibilities
* Conduct business misconduct investigation while ensuring compliance with local laws, in close collaboration with territory Central Investigator and Regional Compliance Officers.
* Contribute to the predication (confirmed concern/allegation) with the regional compliance officer's team
* Perform all required actions throughout the investigation process by collecting evidences and elements of information from open sources, by analyzing transactions and data in our information systems (ERP, CRM, CPQ, CONCUR, COUPA, etc...), by conducting interviews with witnesses, subject matter experts and suspects, by writing investigation reports including root cause analysis (and potential remediations/actions) and by presenting investigation outcomes to management (when required).
* Get a respectful behaviour with the reporter/whistleblower as a source of understanding and communication and keep anonymous level when is required by him/her.
* The main role of an investigator is to collect pieces of evidence as to confirm or refute allegations sent by whistle-blowers or anomalies detected by Artificial intelligence
* Contribute to anomalies detection activity by the development of anti-fraud algorithms based on artificial intelligence.
* Collaborate with local management to close the loop on alerts identified through anomalies detection algorithms.
Personal competencies
* Strong capacity to assess critical situation with neutrality, objectivity and without bias.
* Proven ability to manage sensitive and complex situations in a matrix organization.
* Demonstrates a high level of confidentiality, integrity, and ethical judgment.
* Excellent collaboration skills and ability to build and maintain effective working relations across functions and geographies.
* Strong verbal and written communication skills, with the ability to convey complex information clearly and professionally.
* Problem solving with analytic mindset incl...
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Type: Permanent Location: Gurgaon, IN-HR
Salary / Rate: Not Specified
Posted: 2026-05-02 07:57:16
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At PeakLogix, we are revolutionizing the material handling industry by offering cutting-edge solutions that streamline warehouse order fulfillment and enhance productivity.
As a trailblazer in our market segment, we are dedicated to providing unparalleled service to our esteemed clientele.
We are currently seeking an experienced Software Architect to lead the design, migration, and modernization of enterprise applications as we transition from on premises systems to the cloud.
In addition to driving our cloud transformation, this role will define and architect our long-term hybrid-cloud environment, ensuring seamless integration between cloud and on-premises systems.
The ideal candidate will also provide expert guidance on how to refactor and modernize legacy codebases to align with the new architecture, enabling scalability, security, and long-term maintainability.
Key Responsibilities:
• Lead architectural design, strategy, and execution for migrating legacy and on-premises systems to Azure.
• Define and implement best practices for hybrid cloud architectures, ensuring seamless interoperability with existing on-premises infrastructure.
• Partner closely with engineering, DevOps, and infrastructure teams to deliver scalable, resilient, and secure cloud solutions.
• Assess existing application portfolios and define migration strategies (re-host, re-platform, re-factor).
• Drive adoption of Azure-native services, including App Services, AKS, Azure Functions, SQL Azure, Azure Storage, and more.
• Ensure all solutions align with security, compliance, governance, and performance requirements.
• Provide architectural leadership, mentorship, and guidance to development teams.
• Support the emulation of hardware devices to enable in-house validation and testing of software features.
• Assist clients during the go-live period through deployment support, issue analysis, and knowledge transfer.
• Stay current with emerging cloud technologies and recommend strategic enhancements to the environment.
Qualifications-
Required:
• Bachelor's or Master's degree in Computer Science, Software Engineering, or related field (or equivalent experience).
• 7+ years of software architecture experience, including 3+ years focused on cloud migration.
• Proven experience designing and deploying solutions in Microsoft Azure (IaaS, PaaS, SaaS).
• Strong background in on-premises systems and hybrid integrations.
• Hands-on experience with CI/CD pipelines and DevOps tooling (e.g., Terraform, Bicep, ARM templates).
• Practical experience with containerization (Docker, Kubernetes) and microservices architectures.
• Deep understanding of cloud security, identity management, and compliance frameworks.
• Solid knowledge of software design principles, including SOLID and common architectural patterns.
• Excellent communication skills and the ability to translate business needs into actionable technical solutions.
Preferred:
• Azure cert...
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Type: Permanent Location: Midlothian, US-VA
Salary / Rate: Not Specified
Posted: 2026-05-02 07:57:16
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Mission
The Associate Central Investigator plays a critical role in ensuring thorough and effective investigations of Trust Line alerts, mainly those classified as medium to high in severity and complexity.
These alerts pertain to potential business misconduct, including bribery and corruption, fraudulent reporting, asset misappropriation, and conflicts of interest.
The mission involves combating such fraud by investigating allegations raised by whistleblowers or by identifying anomalies through Artificial Intelligence.
All investigations are conducted in alignment with the Trust Charter and in strict compliance with applicable laws and local regulations.
Organization structureThe position reports to the territory Central Investigator, part of the Fraud Examinations team in the Ethics and Compliance organization.
This role works in cooperation with the regional compliance officer (RCO), HR managers, other central investigators and regional legal counsels.
Main responsibilities
* Conduct business misconduct investigation while ensuring compliance with local laws, in close collaboration with territory Central Investigator and Regional Compliance Officers.
* Contribute to the predication (confirmed concern/allegation) with the regional compliance officer's team
* Perform all required actions throughout the investigation process by collecting evidences and elements of information from open sources, by analyzing transactions and data in our information systems (ERP, CRM, CPQ, CONCUR, COUPA, etc...), by conducting interviews with witnesses, subject matter experts and suspects, by writing investigation reports including root cause analysis (and potential remediations/actions) and by presenting investigation outcomes to management (when required).
* Get a respectful behaviour with the reporter/whistleblower as a source of understanding and communication and keep anonymous level when is required by him/her.
* The main role of an investigator is to collect pieces of evidence as to confirm or refute allegations sent by whistle-blowers or anomalies detected by Artificial intelligence
* Contribute to anomalies detection activity by the development of anti-fraud algorithms based on artificial intelligence.
* Collaborate with local management to close the loop on alerts identified through anomalies detection algorithms.
Personal competencies
* Strong capacity to assess critical situation with neutrality, objectivity and without bias.
* Proven ability to manage sensitive and complex situations in a matrix organization.
* Demonstrates a high level of confidentiality, integrity, and ethical judgment.
* Excellent collaboration skills and ability to build and maintain effective working relations across functions and geographies.
* Strong verbal and written communication skills, with the ability to convey complex information clearly and professionally.
* Problem solving with analytic mindset incl...
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Type: Permanent Location: Bangalore, IN-KA
Salary / Rate: Not Specified
Posted: 2026-05-02 07:57:15
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Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?
We are looking for Execution Tender Manager to make a difference!
At Schneider Electric, we believe access to energy and digital is a basic human right.
We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment.
We provide energy and automation digital solutions for efficiency and sustainability.
What you will do:
This position is accountable for preparing quotations for customer projects by utilizing advanced and technical expertise on large, complex projects.
Analyse complex/multi technology RFQs (Request For Quotation) with ability to draft amendments during Influence phase.
Coordinate bid strategy with sales representatives.
Interpret complex customer requirements and offer solutions that maximize profitability and add value for the customer.
Work with sales to create custom scopes of work to meet customer requirements.
Key Responsibilities:
* Demonstrate (or acquire) extensive knowledge of SE products, equipment and solutions.
* Communicates with customer and consultant to determine project requirements.
* May under delegation of Sales Manager take over Opportunity Leader role.
Can be in a customer facing role.
* Determines current and future customer needs and provides quotation for optimum delivery based on plant capacity and customer requirements
* Reviews customer specifications/drawings to ensure quote is technically compliant and competitive.
* Understand, analyze, document and compare contractual, technical and commercial terms and conditions relative to the company standard terms and achieve internal alignment with Subject Matter Experts.
* Define tender internal strategy and lead tender team (potentially remote & international) of SMEs (logistic, technical, purchasing, site works, Contract....)
* Prepare on time the commercial offer optimizing the costs, minimizing the risks and meeting customer expectation to overtake competition.
* Master all aspects of the offer: technical proposal, purchasing, all contractual aspects, control risks, commercial environment, cash flow etc.
* Serves as peer expert for proposal questions including complex technical issues and bid strategies
* Prepare for and drive Tender review including P&L summary, Risks & Opportunity analysis, cash flow etc., capture comments from authorized Approvers/SMEs and amend offer accordingly.
* Initiate tender approval workflow and obtain approvals as per correct DoA.
* Submit offer complete and on time with no rejection for administrative reasons.
* Follow up on outstanding quotation to secure orders, improve quotation process and measure effectiveness.
* Communicates to group, importance of using new tools and technology to improve efficiency.
* Lead Review Before Signing (in case of availabili...
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Type: Permanent Location: Jakarta-Cilandak, ID-JK
Salary / Rate: Not Specified
Posted: 2026-05-02 07:57:14
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Contributes to the development of the sales business plan covering above-mentioned business sectors according to the targets and strategies set by the division and the business unit.
Responsibilities include opportunity identification, business development, account management and leading the sales opportunities for the designated business partners in order to achieve order growth, achieving margin targets and a profitable business segment.
We Provide:
* Total Energy Solutions
* Electrical products and Integrated systems
* Field Instrument, Integrated Control and Safety System
* Engineering, procurement and construction services
* Service
We are active across the entire oil and gas value chain, serving the following markets:
* Oil and Gas exploration and production
* Oil and Gas transportation and distribution
* Refining
* Petrochemicals
* Offshore FPSO, FLNG and pipeline
* Electronic / Semicon / TFTLCD
* Infrastructure - WWW, RIP,
Responsible for managing the sale of the organization's products or solutions, services on the shipbuilders.
* The Primary KPI for this role is to meet or exceed AOP Sales targets and other financial KPIs
* Responsible for the establishment and maintenance of the sales relationship with each client/prospect at every level within the client organization.
* Drives new business through the identification, development, negotiation, and closure of new offerings across the Schneider Electric portfolio, growing market share.
* Expands current wallet share with existing clients and participates in the subsequent maintenance of client relationships.
* Ensure Sales Forecasting is accurate to ensure appropriate resources are available downstream as required to support the business opportunities.
* Ensure the annual sales targets with the agreed margins are achieved for the Overseas EPC business segment.
* Develop Account Management Plan and execute the plans.
* Develop the business pipeline through the identification of current client and new client opportunities.
* Minimum 5 years in the process control industry with at least 2 year's proven experience in a sales, or 7 years working experience in EPC Companies
* Good knowledge of business requirements.
* Good Sales skill and forecast plaining and bridging gap.
* Control & Safety systems, their design and implementation.
* Good industry knowledge in Oil & Gas, Power, Semicon or TFTLCD automation systems.
* Team & task oriented but capable of logical and original thought with the ability to react coolly under stress.
* Technical competence and familiarity with computers and software.
* Experienced and capable individual who is self-motivated, articulate, and decisive with strong management/leadership/business skills.
* Good command of English both in written and verbal
Looking to make an IMPACT with your career?
When you are thin...
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Type: Permanent Location: Taipei, TW-TPQ
Salary / Rate: Not Specified
Posted: 2026-05-02 07:57:12
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Contributes to the development of the sales business plan covering above-mentioned business sectors according to the targets and strategies set by the division and the business unit.
Responsibilities include opportunity identification, business development, account management and leading the sales opportunities for the designated business partners in order to achieve order growth, achieving margin targets and a profitable business segment.
We Provide:
* Total Energy Solutions
* Electrical products and Integrated systems
* Field Instrument, Integrated Control and Safety System
* Engineering, procurement and construction services
* Service
We are active across the entire oil and gas value chain, serving the following markets:
* Oil and Gas exploration and production
* Oil and Gas transportation and distribution
* Refining
* Petrochemicals
* Offshore FPSO, FLNG and pipeline
* Electronic / Semicon / TFTLCD
* Infrastructure - WWW, RIP,
Responsible for managing the sale of the organization's products or solutions, services on the shipbuilders.
* The Primary KPI for this role is to meet or exceed AOP Sales targets and other financial KPIs
* Responsible for the establishment and maintenance of the sales relationship with each client/prospect at every level within the client organization.
* Drives new business through the identification, development, negotiation, and closure of new offerings across the Schneider Electric portfolio, growing market share.
* Expands current wallet share with existing clients and participates in the subsequent maintenance of client relationships.
* Ensure Sales Forecasting is accurate to ensure appropriate resources are available downstream as required to support the business opportunities.
* Ensure the annual sales targets with the agreed margins are achieved for the Overseas EPC business segment.
* Develop Account Management Plan and execute the plans.
* Develop the business pipeline through the identification of current client and new client opportunities.
* Minimum 5 years in the process control industry with at least 2 year's proven experience in a sales, or 7 years working experience in EPC Companies
* Good knowledge of business requirements.
* Good Sales skill and forecast plaining and bridging gap.
* Control & Safety systems, their design and implementation.
* Good industry knowledge in Oil & Gas, Power, Semicon or TFTLCD automation systems.
* Team & task oriented but capable of logical and original thought with the ability to react coolly under stress.
* Technical competence and familiarity with computers and software.
* Experienced and capable individual who is self-motivated, articulate, and decisive with strong management/leadership/business skills.
* Good command of English both in written and verbal
Looking to make an IMPACT with your career?
When you are thin...
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Type: Permanent Location: Kaohsiung, TW-KHQ
Salary / Rate: Not Specified
Posted: 2026-05-02 07:57:10
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Great People make Schneider Electric a great company.
Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative? Start making an IMPACT!
(External) English Responsibilities
About the Role :
As a Solution Sales professional, you will play a pivotal role in driving business growth by delivering Schneider Electric's innovative industrial automation solutions.
This role demands a proactive, results-oriented mindset, combining strategic account management, consultative selling, and cross-functional collaboration to create measurable value and build long-term partnerships.
What will you do?
* Develop and execute strategic account plans for assigned industries and key end users to accelerate growth and capture new opportunities.
* Engage deeply with clients to uncover business objectives, clarify challenges, and translate needs into actionable solutions.
* Design and deliver optimal solutions leveraging Schneider Electric's industrial automation portfolio to achieve customer success.
* Prepare competitive quotations and lead negotiations to secure profitable deals and maximize value for both customer and company.
* Build and sustain strong customer relationships to ensure long-term partnerships and repeat business.
* Collaborate effectively across internal teams to drive proposal development and guarantee flawless execution.
* Implement sales strategies with precision to consistently achieve or exceed revenue and profitability targets.
* Analyze market trends and competitor activities to inform strategic decisions and maintain a competitive edge.
What skills and capabilities will make you successful?
* Customer-Centric Mindset: Ability to deeply understand customer challenges and deliver tailored solutions that generate measurable outcomes.
* Strategic Thinking: Expertise in crafting account strategies that accelerate growth and deliver sustainable revenue.
* Influencing & Negotiation: Proven ability to lead high-stakes discussions and secure agreements that maximize value.
* Technical Curiosity: Drive to master industrial automation technologies and translate them into competitive advantages.
* Resilience & Adaptability: Determination to overcome obstacles, adapt quickly to change, and maintain focus on achieving results.
* Collaboration & Leadership: Ability to mobilize teams, align stakeholders, and ensure flawless execution of complex projects.
* Results Orientation: Unwavering commitment to exceeding sales targets, driving profitability, and delivering tangible impact.
* Proven Sales Expertise: Demonstrated success in closing large-scale system deals combining industrial software and hardware (e.g., MES, SCADA, DCS, Power Monitoring Systems).
* Business Development Acumen: Skilled in identifying, pursuing, and converting new op...
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Type: Permanent Location: Nagoya, JP-23
Salary / Rate: Not Specified
Posted: 2026-05-02 07:57:10
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For this U.S.
based position, the expected compensation range is $114,400 - $171,600 per year, which
includes base pay and short-term incentive.
The compensation range for this full-time position applies to candidates located within the United
States.
Our salary ranges are determined by reviewing roles of similar responsibility and level.
Within
the salary range, individual pay is determined by several factors including performance, knowledge, jobrelated skills, experience, and relevant education or training.
Schneider Electric also offers a
comprehensive benefits package to support our employees, inclusive of medical (with member reward
points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits)
flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including
service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the
first year of employment based on start date), opportunity to purchase company stock (eligibility
depends on start date), and military leave benefits.
You must submit an online application to be considered for the position.
The Company will accept
applications on an ongoing basis until the position is filled.
If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S.,
please notify the Company as soon as possible upon discovery by completing this form Job Posting
Compliance Form.
Job Description
The ERP Scrum Master role is similar to an associate project manager or junior Scrum Master level, and we're specifically seeking someone who understands ERP systems and the back-office business processes they support such as supply chain or manufacturing.
Agile and SAFe practices can be learned on the job, so prior Scrum Master certification is not required.
You will become part of an ERP Transformation team working with business teams and Program Management to define, plan, and deliver iterative releases of our digital platforms.
Areas of responsibility
* The Scrum Master will have between 1 and 3 teams to lead.
The teams will focus on solution configuration within SAP S/4 HANA and related systems.
* Additionally, this role will be expected to learn and fully comprehend the business processes at Schneider Electric to better equip themselves for success.
* The Scrum Master
+ will be in the Agile Release Train Scrum of Scrums to represent the team(s).
This role supports and champions Agile / SAFe and guides the team on being self-organized.
+ will drive daily progress, conduct stand-ups, identify and help remove roadblocks.
They ensure commitments are delivered within an Iteration / Program Increment.
+ ensures User Stories are detailed, working with the Product Owner and Business Analysts to manage and prioritize the backlog regularly.
+ Is responsible for helping the team break down and detail roadmap it...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-05-02 07:57:09
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Great people make Schneider Electric a great company.
Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments.
They are problem solvers.
They are customer focused.
They are passionate about the work they do.
They are the future of Schneider Electric! Is this you?
We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work.
Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.
This opportunity is a site-based position with occasional nonstandard hours.
There is a 40-hour guarantee (+Overtime), with most work occurring at customer sites.
This Field Service Representative position will be within our U.S.
Services business, focusing on servicing equipment supporting power distribution and critical power infrastructure.
As a Field Service Representative, a typical day for you might include:
* Pre-site, startup, repair, preventive maintenance, and field modification of equipment
* Problem solving with customers, electricians, sales partners, technical support, District Service teams
* Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
* Working with your Manager and/or Regional Service Director to resolve complex escalated issues
* Continuous learning and training on various products both in the field and in the classroom
On some days, you may even:
* Travel throughout the region for local customer support or even countrywide travel.
This includes overnight travel by vehicle/air.
* Assist senior technicians and support Project Management on larger system start-ups
* Work alongside larger teams of FSRs and collaborate with Project Managers on higher complexity projects
* Act on behalf of the District Service Manager to resolve operational issues as required
This may be the next step in your career journey if you have:
* An Associate's degree, trade/vocational certification, Military training or similar experience in electrical-related disciplines.
* The ability to read blueprints/schematics
* Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components
* 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment
* 2+ years in Field Services or equivalent industry experience.
* Must possess good safety practices and adhere to the company's s...
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Type: Permanent Location: Ashburn, US-VA
Salary / Rate: Not Specified
Posted: 2026-05-02 07:57:08
-
Great people make Schneider Electric a great company.
Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments.
They are problem solvers.
They are customer focused.
They are passionate about the work they do.
They are the future of Schneider Electric! Is this you?
We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work.
Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.
This opportunity is a site-based position with occasional nonstandard hours.
There is a 40-hour guarantee (+Overtime), with most work occurring at customer sites.
This Field Service Representative position will be within our U.S.
Services business, focusing on servicing equipment supporting power distribution and critical power infrastructure.
The ideal location for this position will be within 50 miles of Temple, Texas to adequately support our Temple customer base.
As a Field Service Representative, a typical day for you might include:
* Pre-site, startup, repair, preventive maintenance, and field modification of equipment
* Problem solving with customers, electricians, sales partners, technical support, District Service teams
* Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
* Working with your Manager and/or Regional Service Director to resolve complex escalated issues
* Continuous learning and training on various products both in the field and in the classroom
On some days, you may even:
* Travel throughout the region for local customer support or even countrywide travel.
This includes overnight travel by vehicle/air.
* Assist senior technicians and support Project Management on larger system start-ups
* Work alongside larger teams of FSRs and collaborate with Project Managers on higher complexity projects
* Act on behalf of the District Service Manager to resolve operational issues as required
This may be the next step in your career journey if you have:
* An Associate's degree, trade/vocational certification, Military training or similar experience in electrical-related disciplines.
* The ability to read blueprints/schematics
* Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components
* 5+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment
* 5+ yea...
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Type: Permanent Location: Austin, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-02 07:57:06
-
As a Customer Success Associate for Resource Advisor Plus at Schneider Electric, you will be the operational engine for our enterprise partnerships.
Resource Advisor Plus helps large organizations effectively manage their Sustainability, Carbon & Energy Management priorities effectively.
Working alongside our Client Managers, your mission is to drive platform adoption, technical health, and product-led value realization across a portfolio of complex global accounts.
We are looking for a data-driven relationship manager experienced in leveraging product mastery to help clients maximize feature utilization and user proficiency.
While you will work within the carbon management space, your expertise is in the software journey.
You will leverage your familiarity with the Sustainability, Carbon & Energy domain to understand the user's context, and your impact is measured by how effectively you move customers through the product maturity curve.
Key Responsibilities
* Product Mastery : Act as the primary technical partner for customer program leads.
You are the "anchor" for the account's operational health, ensuring that technical requests are prioritized and that the customer has a consistent, expert point of contact for all platform-related needs.
* Product-Led Value Realization: Drive the technical success of enterprise accounts by ensuring users are meeting defined Product Maturity Milestones.
You will focus on deepening feature adoption, moving users from basic data visibility to high-value analytics and automated reporting workflows.
* Operational Business Reviews (OBR): Lead regular reviews with customer program leads focused on Platform Engagement and Adoption Metrics.
You will also present data on support performance metrics (including SLA/SLO attainment) to ensure the platform is meeting the customer's operational requirements and technical expectations.
* Behavioral Health Monitoring (Pendo): Utilize Pendo as your primary diagnostic tool to track real-time adoption.
You will analyze user paths and "time-to-value" metrics to identify accounts with low feature-depth, initiating proactive success plans to remediate adoption gaps before they impact renewal.
* Contextual Support Orchestration (Zendesk): Manage the technical support lifecycle by cross-referencing Zendesk ticket trends with Pendo usage data.
You will identify whether a user's challenge is a technical friction point or a training opportunity, ensuring a seamless, high-transparency resolution process.
* Technical Success Planning: Develop and execute Success Plans that align a customer's technical requirements with platform capabilities.
You will provide the technical "how-to" guidance that ensures the clients are able to effectively leverage our platform to achieve their objectives.
* Internal Product Advocacy: Serve as the "Voice of the User" to our Engineering and Product teams.
You will synthesize field-level feedback into data-backed require...
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Type: Permanent Location: Monterrey, MX-NLE
Salary / Rate: Not Specified
Posted: 2026-05-02 07:57:04
-
Great people make Schneider Electric a great company.
Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments.
They are problem solvers.
They are customer focused.
They are passionate about the work they do.
They are the future of Schneider Electric! Is this you?
We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work.
Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.
This opportunity is a site-based position with occasional nonstandard hours.
There is a 40-hour guarantee (+Overtime), with most work occurring at customer sites.
This role ensures that within an organizational department, it has the correct level of Technical Service experience to ensure all customers are supported.
The purpose of this role is to ensure that the organizational department has the Technical Service Capability to support its engineering and service commitments to an Advanced level of complexity.
While this role does not have direct management responsibility of others, this person will provide assistance to the Services Manager in areas such as coaching, mentoring, and providing help and guidance to other field associates in the district as well as taking some leadership responsibility in customer interactions, as directed by the Services Manager.
Responsibilities
* This role will mentor other field service reps where necessary to give advice and support of a technical nature when required.
* This role will report to the Field Service Manager of the organizational department and advise on any Technical Service or Support Matter.
* This role will manage a number of Customer Key Accounts.
* This role will carry out service or support work in line with standard procedures or practices and will regularly work outside these boundaries as required.
* Provide pre-sales and/or post-sales technical support to customers including commissioning, installing, testing, and maintaining products, equipment, and systems.
* Develop innovative solutions to more complex technical problems that arise during start-up.
* Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs.
* Monitor and resolve recurring more complex problems to ensure ongoing customer satisfaction.
* Coach and mentor less experienced engineers, check the quality of their work, and help them diagnose and solve problems.
* Produce leads for Service Support.
* Troubleshoot, investigate, and resolve technical problems that arise during start-up.
* Train customers on the features o...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-02 07:57:03
-
Who are we and what we stand for?
Our purpose and mission are what guides us and represents our promise to all our stakeholders - customers, partners, employees, influencers, shareholders, and communities.
Schneider's purpose is to create Impact by empowering all to make the most of our energy and resources, bridging progress and sustainability for all.
At Schneider, we call this Life Is On.
Our mission is to be the trusted partner in Sustainability and Efficiency.
Our renewed purpose highlights our commitment to create lasting impact while maintaining our promise to make the most of our energy and resources bridging progress and sustainability for all.
Our updated mission continues to reinforce our value of strong partnerships, where trust is needed above all.
Job Summary:
We are seeking a highly skilled and motivated Customer Project Technical Engineer to join our engineering team.
The ideal candidate will be responsible for conducting advanced power system studies, including load flow, short circuit, transient stability, and protection coordination analyses.
This role plays a critical part in ensuring the reliability, efficiency, and safety of electrical power systems for utility, industrial, and renewable energy clients.
You will play a key role in delivering high-quality engineering solutions to our customers.
You will be responsible for the technical execution of customer projects, ensuring alignment with customer requirements, Schneider Electric standards, and industry best practices.
This role requires strong technical expertise in electrical engineering, project management skills, and a customer-centric mindset.
Key Responsibilities:
* Perform power system studies using industry-standard software (ETAP and Ecodial).
* Conduct load flow, short circuit, arc flash, Harmonics Analysis, Relay coordination, motor starting, transient stability analyses, Cable Ampacity and Sizing.
* Develop and validate system models based on client data and field measurements.
* Analyze study results and prepare detailed technical reports and recommendations.
* Support the design and optimization of electrical systems for new and existing facilities.
* Collaborate with project managers, design engineers, and clients to define study scopes and deliverables.
* Ensure compliance with relevant standards (e.g., IEEE, IEC, NERC, NFPA 70E).
* Provide technical support during commissioning and troubleshooting of power systems.
* Lead the technical execution of customer projects from design to delivery, ensuring compliance with specifications, timelines, and budgets.
* Collaborate with project managers, sales teams, and customers to define technical requirements and propose optimal solutions.
* Prepare and review technical documentation including single-line diagrams, schematics, layouts, and bills of materials.
* Provide technical support during installation, commissioning, and post-sales phases...
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Type: Permanent Location: New Cairo, EG-C
Salary / Rate: Not Specified
Posted: 2026-05-02 07:57:03
-
Este profissional será responsável por atuar na execução, manutenção e comissionamento de sistema de automação para um cliente de grande porte na região.
A atuação será presencial, envolvendo programação, testes, diagnósticos e ajustes em equipamentos e sistemas de controle garantindo o funcionamento adequado conforme os padrões da Schneider e do cliente.
O ambiente é dinâmico e colaborativo, com foco em atender às exigências técnicas e operacionais do cliente, garantindo conformidade com as normas da Schneider Electric e da refinaria.
Responsabilidades:
* Desenvolver e implementar sistemas de automação industrial, incluindo lógica de controle e integração de sistemas.
* Programar CLPs, IHMs e sistemas SCADA/DCS, com foco em plataformas como Triconex e Foxboro.
* Realizar testes de validação funcional (FAT/SAT) e ajustes de lógica em campo.
* Executar comissionamento e partida de sistemas, garantindo segurança e conformidade técnica.
* Acompanhar operação assistida, ajustando parâmetros e otimizando desempenho.
* Elaborar documentação técnica, como listas de pontos, diagramas de controle, planos de teste e relatórios de comissionamento.
* Interagir com equipes multidisciplinares (engenharia elétrica, instrumentação, processos, TI).
Requisitos:
* Curso Técnico (preferencialmente Elétrica, Automação, Controle ou similar).
* Registro ativo no CREA ou conselho equivalente.
* Experiência em Comissionamento de grandes projetos de sistemas de automação e/ou unidades nas áreas de petróleo e/ou petroquímica.
* Experiência prática comprovada em SDCD Schneider/Foxboro.
* Experiência prática comprovada em PLC Triconex.
* Conhecimento de linguagens de programação (ex: ladder, structured text, script de controle).
* Conhecimentos Topologias de redes de controle (anéis, estrela, barramento, etc.).
* Domínio de protocolos industriais (Modbus, OPC, Profibus, Ethernet/IP, FF).
* Leitura e interpretação de P&IDs, diagramas elétricos e lógicos.
* Conhecimento em sistemas de segurança funcional (SIS).
* Conhecimentos em Ferramentas Windows, Word, MS Access entre outros.
* Excel avançado.
* Gestão de cronogramas e recursos técnicos durante comissionamento.
* Capacidade de realizar comissionamento e troubleshooting e análise de falhas de sistemas complexos.
Desejável:
* Inglês Intermediário.
* Experiência com ferramentas de engenharia como COMOS, EPLAN, AutoCAD Elétrica.
Localidade: Ipojuca / PE
Buscando causar um IMPACTO com a sua carreira?
Ao pensar em entrar em uma nova equipe, a cultura é importante.
Na Schneider Electric, nossos valores e comportamentos são a base para criar uma cultura de excelência que apoia o sucesso nos negócios.
Acreditamos que nossos valores IMPACT - Inclusão, Maestria, Propósito, Ação, Curiosidade, Trabalho em Equipe - começam conosco.
I...
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Type: Permanent Location: Recife, BR-PE
Salary / Rate: Not Specified
Posted: 2026-05-02 07:57:02
