-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS056, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Provide advanced support for cybersecurity operations, executing complex containment, remediation, and risk reduction activities across enterprise IT and OT environments.
- Perform escalation-level response actions, including coordinating and executing directed cyber activities.
- Lead and support containment and restoration efforts during security incidents, ensuring timely resolution and stabilization of affected systems.
- Ensure all response actions are fully documented, supporting auditability, traceability, and effective knowledge transfer across teams.
- Coordinate with cross-functional technical teams to execute remediation actions across infrastructure, applications, cloud platforms, and network environments.
- Support vulnerability management and compliance activities, including remediation coordination and alignment with federal cybersecurity guidance.
- Assist in managing incident response workflows, ensuring actions align with established procedures, priorities, and response timelines.
- Monitor security events and tools, perform advanced triage, and escalate or act on findings as appropriate.
- Contribute to operational reporting and provide input into performance tracking, risk posture, and security metrics.
- Support continuous improvement of cybersecurity processes and operational effectiveness through feedback and analysis of response activities.
Job-Specific Minimum Requirements:
- Ability to document actions and maintain audit-ready records and knowledge transfer artifacts.
- Experience supporting cross-platform environments, including cloud, infrastructure, and network systems.
- Familiarity with security monitoring tools, incident tracking systems, and escalation processes.
- Ability to operate in a 24/7 environment with time-sensitive response requirements.
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship
Minimum Education requirement:
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience)
Years of Required Work-Related Experience:
- 4+ years of experience in cybersecurity operations, incident response, or enterprise security support roles
Preferred Skills and Qualifications:
- Experience supporting enterprise-scale cybersecurity operations environments
- Familiarity with incident response coordination and escalation procedures
- Knowledge of vulnerability management and compliance frameworks
- Experience working across hybrid environments (cloud, infrastructure, network)
- Strong documentation and reporting skills for audit and compliance support
- Ability to operate effectively in high-pressure, time-sensitive environments
#techjobs #clearance #veteranspage...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-10 10:13:04
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS056, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Provide advanced support for cybersecurity operations, executing complex containment, remediation, and risk reduction activities across enterprise IT and OT environments.
- Perform escalation-level response actions, including coordinating and executing directed cyber activities.
- Lead and support containment and restoration efforts during security incidents, ensuring timely resolution and stabilization of affected systems.
- Ensure all response actions are fully documented, supporting auditability, traceability, and effective knowledge transfer across teams.
- Coordinate with cross-functional technical teams to execute remediation actions across infrastructure, applications, cloud platforms, and network environments.
- Support vulnerability management and compliance activities, including remediation coordination and alignment with federal cybersecurity guidance.
- Assist in managing incident response workflows, ensuring actions align with established procedures, priorities, and response timelines.
- Monitor security events and tools, perform advanced triage, and escalate or act on findings as appropriate.
- Contribute to operational reporting and provide input into performance tracking, risk posture, and security metrics.
- Support continuous improvement of cybersecurity processes and operational effectiveness through feedback and analysis of response activities.
Job-Specific Minimum Requirements:
- Ability to document actions and maintain audit-ready records and knowledge transfer artifacts.
- Experience supporting cross-platform environments, including cloud, infrastructure, and network systems.
- Familiarity with security monitoring tools, incident tracking systems, and escalation processes.
- Ability to operate in a 24/7 environment with time-sensitive response requirements.
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship
Minimum Education requirement:
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience)
Years of Required Work-Related Experience:
- 4+ years of experience in cybersecurity operations, incident response, or enterprise security support roles
Preferred Skills and Qualifications:
- Experience supporting enterprise-scale cybersecurity operations environments
- Familiarity with incident response coordination and escalation procedures
- Knowledge of vulnerability management and compliance frameworks
- Experience working across hybrid environments (cloud, infrastructure, network)
- Strong documentation and reporting skills for audit and compliance support
- Ability to operate effectively in high-pressure, time-sensitive environments
#techjobs #clearance #veteranspage...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-07-10 10:13:03
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS056, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Provide advanced support for cybersecurity operations, executing complex containment, remediation, and risk reduction activities across enterprise IT and OT environments.
- Perform escalation-level response actions, including coordinating and executing directed cyber activities.
- Lead and support containment and restoration efforts during security incidents, ensuring timely resolution and stabilization of affected systems.
- Ensure all response actions are fully documented, supporting auditability, traceability, and effective knowledge transfer across teams.
- Coordinate with cross-functional technical teams to execute remediation actions across infrastructure, applications, cloud platforms, and network environments.
- Support vulnerability management and compliance activities, including remediation coordination and alignment with federal cybersecurity guidance.
- Assist in managing incident response workflows, ensuring actions align with established procedures, priorities, and response timelines.
- Monitor security events and tools, perform advanced triage, and escalate or act on findings as appropriate.
- Contribute to operational reporting and provide input into performance tracking, risk posture, and security metrics.
- Support continuous improvement of cybersecurity processes and operational effectiveness through feedback and analysis of response activities.
Job-Specific Minimum Requirements:
- Ability to document actions and maintain audit-ready records and knowledge transfer artifacts.
- Experience supporting cross-platform environments, including cloud, infrastructure, and network systems.
- Familiarity with security monitoring tools, incident tracking systems, and escalation processes.
- Ability to operate in a 24/7 environment with time-sensitive response requirements.
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship
Minimum Education requirement:
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience)
Years of Required Work-Related Experience:
- 4+ years of experience in cybersecurity operations, incident response, or enterprise security support roles
Preferred Skills and Qualifications:
- Experience supporting enterprise-scale cybersecurity operations environments
- Familiarity with incident response coordination and escalation procedures
- Knowledge of vulnerability management and compliance frameworks
- Experience working across hybrid environments (cloud, infrastructure, network)
- Strong documentation and reporting skills for audit and compliance support
- Ability to operate effectively in high-pressure, time-sensitive environments
#techjobs #clearance #veteranspage...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-10 10:13:03
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS056, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Provide advanced support for cybersecurity operations, executing complex containment, remediation, and risk reduction activities across enterprise IT and OT environments.
- Perform escalation-level response actions, including coordinating and executing directed cyber activities.
- Lead and support containment and restoration efforts during security incidents, ensuring timely resolution and stabilization of affected systems.
- Ensure all response actions are fully documented, supporting auditability, traceability, and effective knowledge transfer across teams.
- Coordinate with cross-functional technical teams to execute remediation actions across infrastructure, applications, cloud platforms, and network environments.
- Support vulnerability management and compliance activities, including remediation coordination and alignment with federal cybersecurity guidance.
- Assist in managing incident response workflows, ensuring actions align with established procedures, priorities, and response timelines.
- Monitor security events and tools, perform advanced triage, and escalate or act on findings as appropriate.
- Contribute to operational reporting and provide input into performance tracking, risk posture, and security metrics.
- Support continuous improvement of cybersecurity processes and operational effectiveness through feedback and analysis of response activities.
Job-Specific Minimum Requirements:
- Ability to document actions and maintain audit-ready records and knowledge transfer artifacts.
- Experience supporting cross-platform environments, including cloud, infrastructure, and network systems.
- Familiarity with security monitoring tools, incident tracking systems, and escalation processes.
- Ability to operate in a 24/7 environment with time-sensitive response requirements.
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship
Minimum Education requirement:
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience)
Years of Required Work-Related Experience:
- 4+ years of experience in cybersecurity operations, incident response, or enterprise security support roles
Preferred Skills and Qualifications:
- Experience supporting enterprise-scale cybersecurity operations environments
- Familiarity with incident response coordination and escalation procedures
- Knowledge of vulnerability management and compliance frameworks
- Experience working across hybrid environments (cloud, infrastructure, network)
- Strong documentation and reporting skills for audit and compliance support
- Ability to operate effectively in high-pressure, time-sensitive environments
#techjobs #clearance #veteranspage...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-10 10:13:02
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS056, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Provide advanced support for cybersecurity operations, executing complex containment, remediation, and risk reduction activities across enterprise IT and OT environments.
- Perform escalation-level response actions, including coordinating and executing directed cyber activities.
- Lead and support containment and restoration efforts during security incidents, ensuring timely resolution and stabilization of affected systems.
- Ensure all response actions are fully documented, supporting auditability, traceability, and effective knowledge transfer across teams.
- Coordinate with cross-functional technical teams to execute remediation actions across infrastructure, applications, cloud platforms, and network environments.
- Support vulnerability management and compliance activities, including remediation coordination and alignment with federal cybersecurity guidance.
- Assist in managing incident response workflows, ensuring actions align with established procedures, priorities, and response timelines.
- Monitor security events and tools, perform advanced triage, and escalate or act on findings as appropriate.
- Contribute to operational reporting and provide input into performance tracking, risk posture, and security metrics.
- Support continuous improvement of cybersecurity processes and operational effectiveness through feedback and analysis of response activities.
Job-Specific Minimum Requirements:
- Ability to document actions and maintain audit-ready records and knowledge transfer artifacts.
- Experience supporting cross-platform environments, including cloud, infrastructure, and network systems.
- Familiarity with security monitoring tools, incident tracking systems, and escalation processes.
- Ability to operate in a 24/7 environment with time-sensitive response requirements.
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship
Minimum Education requirement:
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience)
Years of Required Work-Related Experience:
- 4+ years of experience in cybersecurity operations, incident response, or enterprise security support roles
Preferred Skills and Qualifications:
- Experience supporting enterprise-scale cybersecurity operations environments
- Familiarity with incident response coordination and escalation procedures
- Knowledge of vulnerability management and compliance frameworks
- Experience working across hybrid environments (cloud, infrastructure, network)
- Strong documentation and reporting skills for audit and compliance support
- Ability to operate effectively in high-pressure, time-sensitive environments
#techjobs #clearance #veteranspage...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-07-10 10:13:02
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS056, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Provide advanced support for cybersecurity operations, executing complex containment, remediation, and risk reduction activities across enterprise IT and OT environments.
- Perform escalation-level response actions, including coordinating and executing directed cyber activities.
- Lead and support containment and restoration efforts during security incidents, ensuring timely resolution and stabilization of affected systems.
- Ensure all response actions are fully documented, supporting auditability, traceability, and effective knowledge transfer across teams.
- Coordinate with cross-functional technical teams to execute remediation actions across infrastructure, applications, cloud platforms, and network environments.
- Support vulnerability management and compliance activities, including remediation coordination and alignment with federal cybersecurity guidance.
- Assist in managing incident response workflows, ensuring actions align with established procedures, priorities, and response timelines.
- Monitor security events and tools, perform advanced triage, and escalate or act on findings as appropriate.
- Contribute to operational reporting and provide input into performance tracking, risk posture, and security metrics.
- Support continuous improvement of cybersecurity processes and operational effectiveness through feedback and analysis of response activities.
Job-Specific Minimum Requirements:
- Ability to document actions and maintain audit-ready records and knowledge transfer artifacts.
- Experience supporting cross-platform environments, including cloud, infrastructure, and network systems.
- Familiarity with security monitoring tools, incident tracking systems, and escalation processes.
- Ability to operate in a 24/7 environment with time-sensitive response requirements.
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship
Minimum Education requirement:
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience)
Years of Required Work-Related Experience:
- 4+ years of experience in cybersecurity operations, incident response, or enterprise security support roles
Preferred Skills and Qualifications:
- Experience supporting enterprise-scale cybersecurity operations environments
- Familiarity with incident response coordination and escalation procedures
- Knowledge of vulnerability management and compliance frameworks
- Experience working across hybrid environments (cloud, infrastructure, network)
- Strong documentation and reporting skills for audit and compliance support
- Ability to operate effectively in high-pressure, time-sensitive environments
#techjobs #clearance #veteranspage...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-10 10:13:01
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS056, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Provide advanced support for cybersecurity operations, executing complex containment, remediation, and risk reduction activities across enterprise IT and OT environments.
- Perform escalation-level response actions, including coordinating and executing directed cyber activities.
- Lead and support containment and restoration efforts during security incidents, ensuring timely resolution and stabilization of affected systems.
- Ensure all response actions are fully documented, supporting auditability, traceability, and effective knowledge transfer across teams.
- Coordinate with cross-functional technical teams to execute remediation actions across infrastructure, applications, cloud platforms, and network environments.
- Support vulnerability management and compliance activities, including remediation coordination and alignment with federal cybersecurity guidance.
- Assist in managing incident response workflows, ensuring actions align with established procedures, priorities, and response timelines.
- Monitor security events and tools, perform advanced triage, and escalate or act on findings as appropriate.
- Contribute to operational reporting and provide input into performance tracking, risk posture, and security metrics.
- Support continuous improvement of cybersecurity processes and operational effectiveness through feedback and analysis of response activities.
Job-Specific Minimum Requirements:
- Ability to document actions and maintain audit-ready records and knowledge transfer artifacts.
- Experience supporting cross-platform environments, including cloud, infrastructure, and network systems.
- Familiarity with security monitoring tools, incident tracking systems, and escalation processes.
- Ability to operate in a 24/7 environment with time-sensitive response requirements.
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship
Minimum Education requirement:
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience)
Years of Required Work-Related Experience:
- 4+ years of experience in cybersecurity operations, incident response, or enterprise security support roles
Preferred Skills and Qualifications:
- Experience supporting enterprise-scale cybersecurity operations environments
- Familiarity with incident response coordination and escalation procedures
- Knowledge of vulnerability management and compliance frameworks
- Experience working across hybrid environments (cloud, infrastructure, network)
- Strong documentation and reporting skills for audit and compliance support
- Ability to operate effectively in high-pressure, time-sensitive environments
#techjobs #clearance #veteranspage...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-10 10:13:00
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS056, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Provide advanced support for cybersecurity operations, executing complex containment, remediation, and risk reduction activities across enterprise IT and OT environments.
- Perform escalation-level response actions, including coordinating and executing directed cyber activities.
- Lead and support containment and restoration efforts during security incidents, ensuring timely resolution and stabilization of affected systems.
- Ensure all response actions are fully documented, supporting auditability, traceability, and effective knowledge transfer across teams.
- Coordinate with cross-functional technical teams to execute remediation actions across infrastructure, applications, cloud platforms, and network environments.
- Support vulnerability management and compliance activities, including remediation coordination and alignment with federal cybersecurity guidance.
- Assist in managing incident response workflows, ensuring actions align with established procedures, priorities, and response timelines.
- Monitor security events and tools, perform advanced triage, and escalate or act on findings as appropriate.
- Contribute to operational reporting and provide input into performance tracking, risk posture, and security metrics.
- Support continuous improvement of cybersecurity processes and operational effectiveness through feedback and analysis of response activities.
Job-Specific Minimum Requirements:
- Ability to document actions and maintain audit-ready records and knowledge transfer artifacts.
- Experience supporting cross-platform environments, including cloud, infrastructure, and network systems.
- Familiarity with security monitoring tools, incident tracking systems, and escalation processes.
- Ability to operate in a 24/7 environment with time-sensitive response requirements.
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship
Minimum Education requirement:
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience)
Years of Required Work-Related Experience:
- 4+ years of experience in cybersecurity operations, incident response, or enterprise security support roles
Preferred Skills and Qualifications:
- Experience supporting enterprise-scale cybersecurity operations environments
- Familiarity with incident response coordination and escalation procedures
- Knowledge of vulnerability management and compliance frameworks
- Experience working across hybrid environments (cloud, infrastructure, network)
- Strong documentation and reporting skills for audit and compliance support
- Ability to operate effectively in high-pressure, time-sensitive environments
#techjobs #clearance #veteranspage...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-10 10:13:00
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS056, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Provide advanced support for cybersecurity operations, executing complex containment, remediation, and risk reduction activities across enterprise IT and OT environments.
- Perform escalation-level response actions, including coordinating and executing directed cyber activities.
- Lead and support containment and restoration efforts during security incidents, ensuring timely resolution and stabilization of affected systems.
- Ensure all response actions are fully documented, supporting auditability, traceability, and effective knowledge transfer across teams.
- Coordinate with cross-functional technical teams to execute remediation actions across infrastructure, applications, cloud platforms, and network environments.
- Support vulnerability management and compliance activities, including remediation coordination and alignment with federal cybersecurity guidance.
- Assist in managing incident response workflows, ensuring actions align with established procedures, priorities, and response timelines.
- Monitor security events and tools, perform advanced triage, and escalate or act on findings as appropriate.
- Contribute to operational reporting and provide input into performance tracking, risk posture, and security metrics.
- Support continuous improvement of cybersecurity processes and operational effectiveness through feedback and analysis of response activities.
Job-Specific Minimum Requirements:
- Ability to document actions and maintain audit-ready records and knowledge transfer artifacts.
- Experience supporting cross-platform environments, including cloud, infrastructure, and network systems.
- Familiarity with security monitoring tools, incident tracking systems, and escalation processes.
- Ability to operate in a 24/7 environment with time-sensitive response requirements.
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship
Minimum Education requirement:
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience)
Years of Required Work-Related Experience:
- 4+ years of experience in cybersecurity operations, incident response, or enterprise security support roles
Preferred Skills and Qualifications:
- Experience supporting enterprise-scale cybersecurity operations environments
- Familiarity with incident response coordination and escalation procedures
- Knowledge of vulnerability management and compliance frameworks
- Experience working across hybrid environments (cloud, infrastructure, network)
- Strong documentation and reporting skills for audit and compliance support
- Ability to operate effectively in high-pressure, time-sensitive environments
#techjobs #clearance #veteranspage...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:59
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS056, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Provide advanced support for cybersecurity operations, executing complex containment, remediation, and risk reduction activities across enterprise IT and OT environments.
- Perform escalation-level response actions, including coordinating and executing directed cyber activities.
- Lead and support containment and restoration efforts during security incidents, ensuring timely resolution and stabilization of affected systems.
- Ensure all response actions are fully documented, supporting auditability, traceability, and effective knowledge transfer across teams.
- Coordinate with cross-functional technical teams to execute remediation actions across infrastructure, applications, cloud platforms, and network environments.
- Support vulnerability management and compliance activities, including remediation coordination and alignment with federal cybersecurity guidance.
- Assist in managing incident response workflows, ensuring actions align with established procedures, priorities, and response timelines.
- Monitor security events and tools, perform advanced triage, and escalate or act on findings as appropriate.
- Contribute to operational reporting and provide input into performance tracking, risk posture, and security metrics.
- Support continuous improvement of cybersecurity processes and operational effectiveness through feedback and analysis of response activities.
Job-Specific Minimum Requirements:
- Ability to document actions and maintain audit-ready records and knowledge transfer artifacts.
- Experience supporting cross-platform environments, including cloud, infrastructure, and network systems.
- Familiarity with security monitoring tools, incident tracking systems, and escalation processes.
- Ability to operate in a 24/7 environment with time-sensitive response requirements.
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship
Minimum Education requirement:
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience)
Years of Required Work-Related Experience:
- 4+ years of experience in cybersecurity operations, incident response, or enterprise security support roles
Preferred Skills and Qualifications:
- Experience supporting enterprise-scale cybersecurity operations environments
- Familiarity with incident response coordination and escalation procedures
- Knowledge of vulnerability management and compliance frameworks
- Experience working across hybrid environments (cloud, infrastructure, network)
- Strong documentation and reporting skills for audit and compliance support
- Ability to operate effectively in high-pressure, time-sensitive environments
#techjobs #clearance #veteranspage...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:58
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:58
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:57
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:57
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:56
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:55
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:55
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:54
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:54
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:53
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:52
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:52
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:51
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:50
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:50
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-07-10 10:12:49
