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JOB DESCRIPTION
Essential Job Duties and Responsibilities:
* Examines insurance documents such as applications, production reports, acreage reports, and applies underwriting rules.
* Enters information into the computer, including policy information, production data, acreage report data, etc.
and updates records.
Confirms accuracy of information against edits and corrects errors.
* Communicates by phone and by letter with agents, FSA county offices, field personnel, and policyholders to obtain information, records, and to answer questions and inquiries.
* Reviews and analyzes scanned document images and routes to appropriate work queues.
* Prepares, prints, and analyzes a variety of reports and policy forms.
* Assists with training of Underwriting Assistant and part-time personnel, as necessary.
* Assists with other duties as necessary.
Knowledge, Skills, and Abilities:
* Knowledge of or the ability to learn MPCI program and the applicable underwriting rules and procedures.
* Ability to learn and understand what information is needed to process insurance policies, FCIC rules and regulations, policy provision, etc.
Ability to understand printed policy information, such as manuals, handbooks, and actuarial documents and to apply information to work tasks.
* Basic keyboarding skills, ten-key skills, and the ability to rapidly and accurately enter information into the computer.
* Ability to comprehend agents' questions and concerns over the telephone and to provide correct, courteous answers.
* Ability to organize and prioritize multiple tasks.
* Ability to effectively communicate and maintain business relationships with company personnel, outside resources and customers.
* Ability to learn and apply company terminology, processes, and systems.
* Ability to learn and develop skills in the use of department equipment.
* Ability to perform basic and complex mathematical calculations.
* Ability to remain calm and professional.
* Ability to work well with people in a team environment.
* Ability to work from oral and written communications.
* Ability to maintain confidentiality.
* Ability to assist in other work-related areas as required.
QUALIFICATIONS
High
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, an...
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Type: Permanent Location: Grayson, US-GA
Salary / Rate: Not Specified
Posted: 2025-04-04 08:35:09
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JOB DESCRIPTION
Essential Job Duties and Responsibilities:
* Examines insurance documents such as applications, production reports, acreage reports, and applies underwriting rules.
* Enters information into the computer, including policy information, production data, acreage report data, etc.
and updates records.
Confirms accuracy of information against edits and corrects errors.
* Communicates by phone and by letter with agents, FSA county offices, field personnel, and policyholders to obtain information, records, and to answer questions and inquiries.
* Reviews and analyzes scanned document images and routes to appropriate work queues.
* Prepares, prints, and analyzes a variety of reports and policy forms.
* Assists with training of Underwriting Assistant and part-time personnel, as necessary.
* Assists with other duties as necessary.
Knowledge, Skills, and Abilities:
* Knowledge of or the ability to learn MPCI program and the applicable underwriting rules and procedures.
* Ability to learn and understand what information is needed to process insurance policies, FCIC rules and regulations, policy provision, etc.
Ability to understand printed policy information, such as manuals, handbooks, and actuarial documents and to apply information to work tasks.
* Basic keyboarding skills, ten-key skills, and the ability to rapidly and accurately enter information into the computer.
* Ability to comprehend agents' questions and concerns over the telephone and to provide correct, courteous answers.
* Ability to organize and prioritize multiple tasks.
* Ability to effectively communicate and maintain business relationships with company personnel, outside resources and customers.
* Ability to learn and apply company terminology, processes, and systems.
* Ability to learn and develop skills in the use of department equipment.
* Ability to perform basic and complex mathematical calculations.
* Ability to remain calm and professional.
* Ability to work well with people in a team environment.
* Ability to work from oral and written communications.
* Ability to maintain confidentiality.
* Ability to assist in other work-related areas as required.
QUALIFICATIONS
High
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, an...
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Type: Permanent Location: Peoria, US-IL
Salary / Rate: Not Specified
Posted: 2025-04-04 08:35:08
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JOB DESCRIPTION
Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions.
Our clients include many of the most affluent families in the world, executives, business owners and top collectors of art, jewelry, wine and automobiles.
Chubb Personal Risk Services is seeking a Personal Lines Manager for the Tulsa branch.
The Personal Lines Manager will be an integral part of a team with responsibility for profit, growth, retention, and expansion of Chubb's personal insurance portfolio in the Tulsa branch.
The manager accomplishes these goals through effective agency management, developing and leveraging strong agency relationships, and effectively positioning Chubb as the High Net Worth carrier of choice.
The manager is also expected to cultivate prospects and work with agents and internal constituents to shepherd them through the sales process.
The manager will have the opportunity to work with world-class agents, and develop a territory with large High Net Worth personal lines accounts.
This position will be based in the Tulsa, or Oklahoma City, area, and manages agency relationships across the state of Oklahoma and Arkansas.
The Personal Lines Manager will report directly to the SVP, Regional Sales Leader for the Pacific and Southwest Region.
*The title and job grade for this position will be determined by the candidate's experience.
Responsibilities of the Personal Lines Manager include:
* Growth and stewardship of a $58M+ book of High Net Worth business, managing relationships with existing & newly appointed agency partners
* Ownership of sales processes, including positioning, large account management and production, customer visitation, prospecting and pipeline management, and lead source development
* Accountability for building meaningful relationships through frequent agency travel, superior service and producer education
* Marketing, including successfully deploying new products and services, monitoring of competitor activities and marketplace trends, and adding value to agents' sales processes
* Producer management, including analysis of agency performance and executing business plans to maximize results in support of Chubb's goals and strategies
* Finding and developing center of influence relationships; connecting agency partners to these lead sources for new client acquisition
* Collaboration with Underwriting, Risk Consulting, Claims, Branch Administration and all Commercial Lines departments
QUALIFICATIONS
Requirements:
Competencies:
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabil...
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Type: Permanent Location: Tulsa, US-OK
Salary / Rate: Not Specified
Posted: 2025-04-04 08:35:08
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JOB DESCRIPTION
This role reports to the SVP, Actuary, COG and is part of a small team in Philadelphia (or London) that supports the actuarial home office function of estimating, analyzing, and presenting the financial risks associated with P&C insurance products related to the Overseas General division of Chubb which covers businesses in Europe, Asia Pacific, Latin America, and Japan.
The VP Reserving actuary role interacts with the Chief Actuary (COG), lead product line COG Pricing actuaries, regional reserving teams, and Finance (COG and regions).
Duties & Responsibilities
* Partner with regional and COG home office actuarial teams to provide meaningful insights from the reserve studies to inform recommendations and influence decisions about reserve position and planning
* Analyze various premium, claims and reserving metrics monthly to identify, assess and communicate deviations and emerging trends to relevant stakeholders
* Review regional actuarial loss reserve and planning analyses, conduct independent studies as needed, provide and collate feedback to and from the regions, and produce accurate and clear management summaries of the findings.
* Assist COG Actuarial and Finance leadership in the preparation and presentation of quarterly reserve reviews to Management.
* Develop an understanding of the regional reserving teams data, systems, tools, processes and people.
* Collaborate with IT, Finance and other relevant functional disciplines including regional teams to design and manage processes aimed to gain efficiencies in collecting, aggregating and presenting actuarial information.
* Create, manage, and maintain actuarial dashboards and reports as required to be used for assessing key insurance and financial metrics.
* Provide monthly support to financial reporting required of COG home office reserving function.
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualificat...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-04-04 08:35:07
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JOB DESCRIPTION
We are seeking an Underwriter for our Financial Lines / Private Non Profit Insurance Products for the Denver branch office.
The PNP Underwriter will be accountable for the growth and profitability of management liability business within the territory.
See below for additional details on responsibilities.
Personal Book of Business:
* Financial performance, including profit, rate, retention, and growth, of a personal book of business consisting of D&O, EPL, Fiduciary, Crime, K/R and WPV lines.
* Successful market penetration and agency management including building, maintaining and managing producer and customer relationships.
* Developing personal agency strategy and goals with continual monitoring of progress
* Identifying cross sell opportunities within commercial products and services on personal book of business
* Soliciting, selecting and analyzing risk within PNP guidelines and ensuring proper documentation
* Developing and negotiating price, coverage, and terms and conditions for all new business and renewals and actively identifying account rounding opportunities
* Meeting with producers and renewal customers to make sales presentations including product education and new product roll out.
* Collaborating with underwriters, operations, claims, marketing and home office product management
* Consistently meeting service standards
* Collecting and sharing industry intelligence with team, including industry trending and development
Education and Experience:
* Bachelor's degree or equivalent experience
* Experience Underwriting Financial Lines (3+ years)
QUALIFICATIONS
* Strong
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation agai...
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Type: Permanent Location: Englewood, US-CO
Salary / Rate: Not Specified
Posted: 2025-04-04 08:35:06
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JOB DESCRIPTION
Manager - FP&A Financial Systems
The Manager of FP&A Financial Systems will report to the VP, COG FP&A and will be responsible for managing operational functions of COG FP&A finance systems.
Responsibilities include TM1 maintenance and cycle support, TM1 built-on system maintenance and management, continuous improvement and enhancements of financial systems, requirements, UAT and deployment of financial transformation projects, and daily onsite TM1 user support.
Successful candidates will receive competitive compensation, the opportunities of working in a dynamic environment of global business and diversified product portfolio, and exposures to the leading financial technologies and tools.
Responsibilities:
* Manages end to end process of global cycles to support FP&A deliverables and functions
* Embeds deeply in global FP&A cycles and understands FP&A calendar and deliverables
* Owns and performs processes of TM1 and associated systems (NOVA, RBA, FP&A Workstation, Dashboard, etc.) to support FP&A work and deliverables
* Manages global currency processes of 50+ countries to ensure that financial results are revalued properly, and collaborates with regions to accommodate their special needs
* Owns and performs other processes to meet important business reporting requirements, for instance, commercial segmentation, digital business reporting, DCI reclassifications, and corporate submission
* Designs controls and educates users for various business reporting
* Investigates and resolves data discrepancies
* TM1 controls, maintenance, and enhancements
* Manages and performs TM1 maintenance work including hierarchy management, reconciliation and alignments between COG central TM1, regional TM1 instances, corporate TM1, and finance dashboards fed from COG central TM1
* Builds and performs effective controls to ensure TM1 data integrity
* Handles small scale improvement and enhancement projects in TM1 and other systems, including updates to TM1-based reporting packages
* Collects requirements from FP&A and DFO teams, and collaborates with Finance Transformation/IT team/external consultants for bigger scale and more complicated projects, including the transition to BAU
* Handles UAT, deployment and training for Home Office and Regions
* Collaborates with IT team on TM1 downtime for maintenance/change deployment to minimize interruption
* Maintains complete and up to date documentations of TM1 processes and controls
* Conducts system training for new hires and new users
* Troubleshoots TM1 issues and acts as an onsite user support
* Triages, troubleshoots and resolves everyday issues
* Escalates bigger issues and works with IT team to resolve them
* Identifies and fixes root cause of issues
QUALIFICATIONS
* 5
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercia...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-04-04 08:35:06
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JOB DESCRIPTION
As a Custom Solutions Renewal Underwriter you will be accountable for managing a book of business of E&S policies post-issuance.
The Renewal Underwriter crafts, documents and underwrites endorsements, inspections, and is responsible for quoting renewal business.
This includes evaluating requests for bespoke solutions with customized language for Premier accounts, understanding of the company's current CAT strategy, and routing to the appropriate Custom Solutions resource in a timely, efficient, professional and accurate manner.
The successful candidate will also provide solutions for certain international policies along with acting as a resource and contact for commercial exposures as a part of an expanded capabilities approach.
Key Responsibilities
* Underwrite issued Custom Solutions policies within assigned territory, which includes applying knowledge of coverage forms, rating plans and guidelines in selection and pricing of individual risks, change requests, and renewals.
* Process transactions and renewal business in a timely and efficient manner in order to grow revenues and maintain retention and profitability.
* Review, analyze and underwrite endorsements and appraisals by evaluating exposures, rates, policy terms within company underwriting policies.
* For exposures outside of your authority, review submission information with the underwriter, research and provide analysis of account information, and ensure overall compliance
* Compile and document risk reports
* Coordinate reports such as registry, excess tracking, and other servicing reports
* Utilize Custom Solutions platform, SharePoint as well as local drives, PLUW, Risk ID, iClaims and other tools in gathering information for account review.
Complete risk reports for risk documentation or referral to the Underwriter.
* Review, verify and publish all documents and track tools and templates
* Research and respond to Producer inquiries on renewals
* Serve as the first point of contact for internal and external contacts on account related matters
QUALIFICATIONS
* Strong
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gende...
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Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2025-04-04 08:35:05
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JOB DESCRIPTION
Essential Job Duties and Responsibilities:
* To accept, contract, and handle claims as assigned.
* Work as many claims as possible.
* Assist in resolving complaints from policy holder relative to claims.
* Assist in investigating more complex claims.
* Complete Quality Control functions as assigned.
* Assists with other duties as necessary.
Knowledge, Skills, and Abilities:
* Knowledge of or the ability to learn the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues.
* Knowledge of or the ability to learn Rain and Hail's products, services and systems.
* Knowledge of and the ability to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program and the other insurance products offered by the company.
* Ability to organize and prioritize multiple tasks.
* Ability to work in a team oriented environment.
* Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
* Ability to use the Company's terminology, procedures and systems.
* Ability to use department equipment.
* Ability to perform basic and complex mathematical calculations.
* Ability to drive a vehicle and maintain a valid drivers license.
* Ability to remain calm and professional during peak periods of activity.
* Ability to work from oral and written communication.
* Ability to maintain confidentiality.
* Ability to work independently.
* Ability to travel away from home for extended periods of time and on short notice.
* Willingness to relocate to another division if requested.
* Ability to assist in other work-related areas as required.
QUALIFICATIONS
High
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifi...
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Type: Permanent Location: Peoria, US-IL
Salary / Rate: Not Specified
Posted: 2025-04-04 08:35:04
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JOB DESCRIPTION
Chubb's Personal Risk Services (PRS) Operations division provides industry leading service to clients, agents, and internal business partners.
We are currently seeking a Team Specialist to support the business goals of the Premier Operations team and supports Chubb appointed agencies and internal Chubb partners.
The team utilizes the Masterpiece Real-Time and PLS systems and on-line resources to support new business quoting and the servicing of Chubb's largest personal lines accounts.
The ideal candidate applies their firsthand technical/business knowledge in response to the needs of customers, staff, and management.
The incumbent must have the ability to provide analysis of department results, recommend strategies to support business objectives, develop process improvements/workflows, contribute to the development of Custom Solutions staff members, execute critical thinking and exercise good judgment.
QUALIFICATIONS
* Support
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2025-04-04 08:35:04
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JOB DESCRIPTION
By joining the Chubb Associate Program, you will be part of a cohort of top early career talent with bachelor's degrees who will participate in a robust, comprehensive technical and experiential learning journey.
Our two year program is designed to accelerate your development, enhance your network, support you in reaching your career goals and enable you to contribute to the future success of Chubb.
As a Chubb Associate, you will be in a full-time position within Westchester Financial Lines and you will experience:
* Challenging assignments and the opportunity to contribute to the results of a team;
* Collaborative learning and group assignments with your cohort to help gain broader organizational understanding;
* Technical training to develop an understanding of our industry and deepen your skill level within your chosen discipline;
* Personalized development opportunities to help your immersion into a professional work environment and support your career goals;
* Executive engagement allowing you the opportunity to network and learn from Chubb's thought leaders;
* Mentoring support from your manager and former Chubb Associates to help you navigate through professional situations;
* A pathway to leadership development opportunities and global assignments.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-04-04 08:35:03
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JOB DESCRIPTION
The Vice President, Global Head of Internal Communications sets and leads Chubb's internal communications strategy and employee engagement across the company and supports several C-suite executives with numerous types of communications, including but not limited to organizational announcements, town hall remarks, HR communications and company news.
Reporting directly to the Chief Communications & Marketing Officer, the Vice President is a member of the Global Marketing, Communications and Investor Relations Leadership team.
S/He will possess a laser-like focus on improving employee engagement, setting editorial direction and amplifying the company's strategic narrative to Chubb's 40,000-plus employees in all geographies while serving Chubb's senior-most leaders.
The successful candidate will be a seasoned practitioner who has worked in a global capacity and with high-ranking executives in highly matrixed B2B, B2C and B2B2C organization(s) - driving consistency and underscoring the benefits of the employee value proposition.
The person will drive activities across the full spectrum of channels and platforms, new and yet-to-be developed, measuring their effectiveness and exploring new approaches and technology enhancements, including mobile capabilities.
They will be responsible for producing bold, creative, strategic campaigns and deliverables with engaging content on the company's priorities, what makes Chubb a great place to work, our digital transformation, and how we deliver a competitive advantage to our clients, customers and intermediaries.
The ideal candidate must have impeccable writing and editing skills.
Specific Responsibilities:
* Oversee and ensure quality and consistency of all internal employee events, programs, email messages, video scripts, etc., involving the CEO, COO, Chief Digital Officer, CTO, CHRO, CFO and other C-suite executives - including packaging speaking opportunities in an easily digestible and visual way that drives awareness and more collaboration among employees
* Work with the Creative and Video Productions Services team to executive-produce quarterly corporate global town halls, including executive support, e.g., scripting and Q&A, slide production, speech/presentation coaching and invitation and viewing room management.
* Gain an understanding of the various personas of our employee base to create compelling channels, content, messaging, packaging and repurposing of news and information tailored for these audiences - from individuals in the field, across all regions, newly acquired employees, corporate functions, etc.
* Lead the development and execution of Chubb's internal engagement plan aligned with the company's narrative to effectively articulate its strategy and successes
* Guide and progress Chubb's Internal Communications Center of Excellence (CoE), enhancing its strategy and roadmap globally to: support the company's evolution; address employees' preferen...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-04 08:35:02
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JOB DESCRIPTION
Job Summary: We are seeking an experienced and strategic leader to oversee our billing and collections departments for Agency Bill team and ensure efficient and effective revenue cycle management.
The successful candidate will develop and implement policies and procedures that streamline billing processes, optimize cash flow, and minimize outstanding receivables.
This role requires strong leadership, analytical skills, and a deep understanding of billing systems and collections strategies.
Key Responsibilities:
Leadership & Strategy:
* Lead, mentor, and develop a high-performing billing and collections team
* Develop and execute strategies for optimizing billing processes and enhancing collections efficiency
* Collaborate with executive leadership to align billing and collections strategies with overall business goals
* Work with our offshore partner to ensure adherence to established SLAs and KPIs and ensure measurements are current and effective
Process Improvement:
* Analyze current billing and collections processes to identify areas for improvement and implement best practices
* Oversee the design and implementation of automated billing and collections systems and tools
* Ensure compliance with applicable accounting standards, regulations, and internal policies
Training and Development of Staff:
* Evaluate and Hire new team members to be aligned to North America Billing and Collections
* Oversee training and development of new team members and monitor performance on training assessments and service metrics
Financial Results:
* Monitor key performance indicators (KPIs) related to billing and collections and report on results to senior management
* Drive initiatives to improve Collections Effectiveness results, manage unallocated cash and reduce aged receivables over 360 and 90 days
* Ensure timely referral of uncollectible items to collection agencies to increase ability to recover unpaid premiums
Collaboration & Communication:
* Serve as a liaison between the billing/collections departments and cross-functional teams, including sales, customer service, and finance.
* Engage with customers and stakeholders to resolve billing disputes and improve payment behaviors.
* Communicate effectively regarding billing processes and collection efforts with both internal and external stakeholders.
QUALIFICATIONS
* Bachelor's
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, ...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-04-04 08:35:02
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JOB DESCRIPTION
The Executive Underwriter's primary responsibility is to underwrite individual risks through a demonstration of the following skills and abilities:
* Fundamentals of coverage, terms and conditions.
Ability to offer coverage, terms and conditions which generate a profit for the Company while meeting the needs of the customer.
* Risk Assessment.
Ability to identify risk exposures, special or common hazards, and appropriate controls.
Ability to select risk based on exposure and risk analysis.
Ability to analyze claims and quantify losses.
* Financial proficiency.
Understanding of financial statements and ratios used in risk analysis.
Understanding of insurance financial fundamentals; impact of underwriting decisions on company assets.
Ability to understand credit risk.
* Actuarial fundamentals.
Ability to understand loss trends, loss triangles, and ratemaking.
Ability to quantify risk based on experience history and forecasting methods.
* Marketing and communications.
Ability to sell and negotiate to achieve bottom line profitability for the Company.
Ability to make presentations and communicate articulately.
Ability to base communications on strategic thinking.
Ability to manage producer strategy.
* Systems and programs.
Ability to use systems and software programs needed to conduct daily business.
Duties may include but are not limited to:
* Solicits new and renewal submissions from brokers
* Determines terms and conditions and complex rating plans
* Binds coverage
* Documents the underwriting files
* Handles more complex files and portfolios within underwriting authority
* Guides and mentor's junior staff.
QUALIFICATIONS
* Bachelor's
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unl...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-04 08:35:01
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Fully supporting our customers' success requires a commitment to support the community's success.
The Community Manager role within the Community and Business Development organization will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions.
This role will play a crucial role in supporting our commitment to our customers' success and the success of the community.
The broader team's focus is to grow One Chase business opportunities within underserved communities and across diverse segments.
The team will also create integrated, actionable financial health roadmaps to help our communities thrive.
As a Vice President - Community Manager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer.
You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community.
Job responsibilities
* Develop a community outreach and engagement program that builds community relationships with proven ability to make business development sales calls (70% external, 30% internal)
* Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
* Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
* Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
* Report results based on event surveys to inform national community teams on opportunities for improvement
* Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
* Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
Required qualifications, capabilities, and skills
* Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills
* Ability to build strong relationships with clients, peers, partners and contacts
* Executive presence with strong presentation skills in small and large / public group settings
* Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and ...
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Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-04-04 08:35:00
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-04-04 08:35:00
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Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies.
As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs.
As a Product Solutions Manager in Healthcare Payments Strategic Partnerships you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales.
You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.
Job responsibilities
* Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives
* Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends
* Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
* Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
* Leverages extensive knowledge of products and solutions to manage and grow Healthcare Payments ISV relationships
* Leverages your technical integrations knowledge to work cross functionally to develop effective go to market and commercialization strategies.
* Develop C-Suite and Key Electronic Health Record contact relationships to grow portfolio revenue and manage attrition risk.
* Work cross functionally across stakeholders to deliver seamless Electronic Health Record and end client user experiences.
* Negotiate contracts with support of legal and communicate effectively to Electronic Health Record partnerships.
* Manage Risk in compliance with firm's Third Party Intermediary controls.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
* Extensive experience working in a sales cycle and engaging with clients on a regular basis
* Experience modifying preconfigured solutions to meet complex problems
* Demonstrated prior experience working in a highly matrixed and complex organization
* Healthcare / Revenue Cycle Management / Payments Experience
* Strong Executive Presence and Public Speaking Skills
Preferred qualifications, capabilities, and skills
* Healthcare Partnerships experience
* Knowledge of APIs and Banking as a Service concepts
* Previous payments / banking experience
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers,...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-04-04 08:34:59
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As a Client Service Associate within the Latin America Private Bank at J.P.
Morgan you will be responsible for maintaining, deepening and enriching client relationships.
You will serve as the primary point of contact for all service related needs of a Private Banking client.
This will entail working in a complex team-oriented and fast paced environment with advisors, product partners and operations teams to deliver a seamless and integrated approach across all Private Banking products.
Job responsibilities
* Provide exceptional client service and flawless execution on client requests, inquiries and transactions such as money movement, security transfers, and loan transactions including escalated research requests
* Adhere to and maintain the firm's controls policies and procedures and FINRA regulations as well as protecting client assets against potential fraud activities
* Collaborate with respective client facing teams and internal business groups to deliver and execute client transactions
* Review and identify potential business opportunities for clients to engage in additional products, services, and digital platform.
Required qualifications, capabilities, and skills
* FINRA Securities Industry Essentials, Series 7 and Series 63 licenses required for the position; partially licensed candidates considered, but required to obtain licenses within 90 days of start date
* Proven ability to operate effectively in a matrix organization with the ability to work under pressure with tight deadlines
* Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) and Microsoft Outlook
* Ability to fluently communicate (written and verbal) in Portuguese
Preferred qualifications, capabilities, and skills
* College degree or equivalent client service experience preferred
* Experience with a wide array of financial products preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental he...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-04 08:34:58
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We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P.
Morgan's U.S.
Private Bank.
If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P.
Morgan is the place for you.
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As an Investment Specialist in the U.S.
Private Bank, you are responsible for helping the Banker win new clients and deepen and strengthen existing client relationships through advisement on investment solutions.
Job Responsibilities
* Conduct investment reviews with clients to validate the clients' current investment objectives and prepare recommendations of appropriate investment products
* Develop investment policy statements and advise on asset allocation
* Closes sales of complex investment products
* Support coordination of sales effort with Capital Advisors, Trust Officers and Wealth Advisors Focus on qualified purchaser clients and act as primary resource for investment communication
* Build excellent working relationships with internal clients
* Adhere to internal and external policies and procedures regarding securities transactions and code of conduct
* Provide guidance to junior staff
Required Qualifications, Capabilities, and Skills
* Bachelor's degree required
* Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
* Seven plus years of experience in Private Banking or Financial Services industry
* Demonstrated understanding of wealth management including, but not limited to: credit, deposits, trust and financial planning
Preferred Qualifications, Capabilities, and Skills
* MBA or CFA preferred
* Prior experience providing complex investment solutions to individuals
* In depth experience and/or knowledge of hedge funds, private equity and alternative investments
* Ability to execute trades smoothly and seamlessly and tasked with managing brokerage activity
* Sales experience including: profiling, overcoming objections, negotiation, team selling approach, closing the sale and asking for referrals
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skil...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-04 08:34:58
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Gainesville, US-FL
Salary / Rate: Not Specified
Posted: 2025-04-04 08:34:57
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-04 08:34:56
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the hear...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2025-04-04 08:34:56
-
At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference.
You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers.
While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.
As a Specialist II in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products.
Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs.
You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills.
You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.
Job responsibilities
* Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
* Utilizes customer service expertise to interpret needs and deliver continuous insights
* Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
* Excels both independently and collaboratively, driving team success and achieving goals
* Follows all regulatory and departmental practices and procedures diligently
* Takes ownership of each customer interaction while treating them with respect and responding with empathy
Required qualifications, capabilities, and skills
* Communication, information gathering, and decision-making skills
* Customer interaction and support skills with at least 2 years of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
* Ability to manage complex customer interactions using empathy, composure, and sound judgment
* Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
* Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
* Ability to solve problems and effectively present and explain solutions
* Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
* Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
* High school diploma or GED required
Preferred qualifications, capabilities, and skills
* Developing ability to use data to understand issues and opportunities
* Developing skills in using AI technology for automation and prompt writing
Work Sche...
....Read more...
Type: Permanent Location: Orlando, US-FL
Salary / Rate: Not Specified
Posted: 2025-04-04 08:34:55
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Sahuarita, US-AZ
Salary / Rate: Not Specified
Posted: 2025-04-04 08:34:54
-
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Delivery & Program Director in Commercial & Investment Bank, you leverage your established expertise to drive key outcomes for the Digital team.
As a leader on the Product team you directly manage key initiatives and manage a team to continuously deliver value to customers and stakeholders.
Job Responsibilities
* Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
* Owns the change management framework across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
* Manages an international program and product delivery team including providing ongoing performance feedback, coaching and related manager activities
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise delivering products or projects
* 3+ years experience managing people
* Extensive experience leading operational management and change readiness
* Experience in enterprise-wide release and deployment processes and strategies
* Advanced knowledge of the product development life cycle, technical design, and data analytics
* Experience driving change across international and cross functional teams
* Excellent verbal and written communications skills
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achie...
....Read more...
Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-04 08:34:54
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-04-04 08:34:53
