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Housekeeper ~ Memory Care Community ~ North Ridge (Albuquerque)
Full time & Part-time!
Schedule to be discussed at time of interview at the community.
Pay Range: $16.50 - $17.50
Make a difference by providing great care and love for our treasured residents!
At MorningStar Senior Living, we talk a lot about culture.
In fact, we rather obsess about it.
For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes, and be ourselves changed for the good in the process.
So, we seek great hearts, other people like us, who care and want to do work that matters.
We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.
JOB SUMMARY
Our Housekeeping Team takes pride in maintaining a spotless home for our residents.
You are able to learn our residents' life stories as they share memories of cherished items and photographs while you are cleaning their home.
Our Housekeepers feel good knowing they have done a good job, but it feels even better when the residents tell them how much they appreciate their hard work.
BENEFITS
* Health Insurance offerings such as medical, dental, and vision insurance
* Other Insurance offerings such as life, disability, accident, and critical illness insurance
* 401k plan with matching
* HSA options
* Employee assistance programs
* Paid sick, vacation and birthday!
* Career development programs and opportunity for advancement
* Charitable and philanthropic opportunities
* Tuition Reimbursement
* Free shift meal!
POSITION OVERVIEW
• Perform specific tasks in accordance with daily work assignments and established housekeeping procedures.
• Assure that assigned work areas are maintained in a clean, safe, comfortable and attractive manner.
• Follow established infection control practices when performing housekeeping measures.
• Follow established safety precautions when performing tasks and using equipment and supplies.
• Clean/polish furnishing, fixtures, ledges, room heating/cooling units, etc, in resident rooms and recreational areas daily as instructed.
• Clean, wash, sanitize, and/or polish bathroom fixtures.
• Clean windows/mirrors in resident rooms, recreational areas, bathrooms, and entrance/exit ways.
• Clean floors, to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc.
• Clean carpets, to include vacuuming, shampooing, deodorizing, and disinfecting.
• Clean walls and ceiling by washing, wiping, dusting, spot cleaning, disinfecting, deodorizing, etc.
• Remove dirt, dust, grease, film, etc.
from surfaces using proper cleaning/disinfecting solutions.
• Clean hallways, stairways, and elevators.
• Discard waste/trash into proper containers and reline trash receptacles with plastic liner.
• Report all hazardous conditions or equipment.
• Assure that work/assignment ...
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Type: Permanent Location: Albuquerque, US-NM
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:57
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Caregiver ~ Senior Living Community ~ Boulder
Full Time & Part Time
Pay Rate: $19.00 ($20.00 for candidates with active CNA certification)
$2 differential for weekends
Schedule:
* 2:00pm - 10:00pm - Sun/Mon/Wed/Thurs
* 10:00pm - 6:00am - NOC shift - Sun/Wed/Thurs/Fri/Sat
Make a difference by providing great care and love for our treasured residents!
At MorningStar Senior Living, we talk a lot about culture.
In fact, we rather obsess about it.
For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes, and be ourselves changed for the good in the process.
So, we seek great hearts, other people like us, who care and want to do work that matters.
We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.
JOB SUMMARY
Care Managers are dedicated hard working individuals who give loving care to our incredible residents.
You are encouraged to build strong relationships with our residents while assisting them with activities of daily living.
Come enjoy the support of working with a caring team in a family like environment.
We support and encourage our team members to share creative solutions to help improve our residents' lives.
BENEFITS
• Health Insurance offerings such as medical, dental, and vision insurance
• Other Insurance offerings such as life, disability, accident, and critical illness insurance
• 401k plan with matching
• HSA options
• Employee assistance programs
• Paid sick, vacation and birthday!
• Career development programs and opportunity for advancement
• Charitable and philanthropic opportunities
POSITION OVERVIEW
• Perform duties in accordance with established methods and techniques and in conformance with recognized standards.
• Ensure residents privacy, respect and dignity
• Detect, correct, and report unsafe conditions which may result in harm to a resident
• Assure physical comfort, safety, and mental well-being of residents
• Assist in daily requirements and tasks in care and treatment of residents, such as toileting, grooming, bathing, feeding, dressing, observing intake of food, care of hair and nails, moving residents from area to area, responding to calls, etc
• Participate in and attend monthly in-service meetings, all training, and departmental meetings.
QUALIFICATIONS
• Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
• License/certification: Successful completion of state approved medication administration training, first aid certification and other requirements as applicable by state.
• Education/Experience: High school diploma or equivalent preferred.
Must be able to read and write English.
Previous experience in health-care preferred.
• Continuing Education: As required by law and must attend monthly in-service educations within the community.
• Job Knowledge: Knowledge of procedu...
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Type: Permanent Location: Boulder, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:56
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Sales/Marketing Associate, Senior Living Community - Littleton
Pay Rate: $21.50 Bonus
Non-exempt
Schedule: Thursday, Friday & Saturday ~ 8-hours each day
*Team members who are scheduled to work 24 or more hours per week are eligible for benefits, families of said team members will also be eligible.
Make a difference by providing great care and love for our treasured residents!
At MorningStar Senior Living, we talk a lot about culture.
In fact, we rather obsess about it.
For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes and be ourselves changed for the good in the process.
So, we seek great hearts, other people like us, who care and want to do work that matters.
We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.
JOB SUMMARY
The Community Relations Associate is responsible for communicating with residents, families, internal staff and outside agencies as required, conducting tours, solving family problems, completing and maintaining admission records and documents, and working with referral agencies, organizations and institutions.
Through all relationships the individual in this role should represent MorningStar professionally to achieve move-ins and to contribute to occupancy goals.
This is a goal-oriented position that is rewarded with commission incentives.
BENEFITS
* Health Insurance offerings such as medical, dental, and vision insurance
* Other Insurance offerings such as life, disability, accident, and critical illness insurance
* 401k plan with matching
* HSA options
* Employee assistance programs
* Paid sick, vacation and birthday!
* Career development programs and opportunity for advancement
* Charitable and philanthropic opportunities
* Tuition Reimbursement
* Free shift meal!
POSITION OVERVIEW
• Conduct tours of the community for potential residents, families, outside visitors, and representatives from placement agencies and organizations.
• Attend and participate in in-service educational programs; particularly those that relate to the psychosocial needs of the elderly, community resources, and admission requirements (Title XVIII and Title XIX).
(as necessary)
• Learn & practice MorningStar's 7 Steps for Relationship Selling.
• Participate in lead management keeping prompt follow up to all phone calls, emails and in person tours.
Assist in taking steps to advance and close sales.
• Conduct a walkthrough of suite to ensure it is in good condition before resident arrives by working with Maintenance and Housekeeping departments.
• Provide consistent new resident welcome and orientation practices, including welcome baskets, Resident Ambassador Introductions, etc.
• Communicate to all departments all necessary information on new residents.
• Schedule details for move-ins/move-outs such as elevator availability, deli...
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Type: Permanent Location: Littleton, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:56
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Certified QMAP ~ Senior Living Community ~ Boulder
Full Time & Part Time
Pay Rate: $20.00 ($21.00 for candidates with active CNA certification)
$2 differential for weekends
Schedule:
* 6:00am - 2:00pm - Available days are Sun/Mon/Tues/Wed/Thurs/Fri/Saturday
* 2:00pm - 10:0pm - Sun/Wed
* 10:00pm - 6:00am - Fri/Sat
*
*
*MUST HAVE A VALID QMAP CERTIFICATION IN CO
*
*
*
Schedule: To be discussed, all shifts available
Make a difference by providing great care and love for our treasured residents!
At MorningStar Senior Living, we talk a lot about culture.
In fact, we rather obsess about it.
For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes, and be ourselves changed for the good in the process.
So, we seek great hearts, other people like us, who care and want to do work that matters.
We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.
JOB SUMMARY
The Med Care Manager/QMAP must administer, pour, pass, and document all routinely prescribed medications per physician orders under the direction of the Wellness Director and as approved by the State Medication Administration Regulations.
You will quickly learn how each resident prefers to take their medication.
Some may even play a game of hide and seek, pressing you to find where they may be in the community when it's time for their medication.
BENEFITS
* Health Insurance offerings such as medical, dental, and vision insurance
* Other Insurance offerings such as life, disability, accident, and critical illness insurance
* 401k plan with matching
* HSA options
* Employee assistance programs
* Paid sick, vacation and birthday!
* Career development programs and opportunity for advancement
* Charitable and philanthropic opportunities
* Tuition Reimbursement
* Free shift meal!
POSITION OVERVIEW
* Administer and document regularly prescribed medications per the Medication Administration record observing the five rights for safe administering of meds and per physician orders.
* Order meds from the pharmacy when and as prescribed, 7 days prior to running out of meds, and as requested by the Wellness Director to ensure that residents always have medications available.
Ensure these medications arrive, if not notify the Wellness Director within 24 hours.
* Immediately after administering medication to a resident, document in the resident's medical record those medications given.
Date and initial the bubble pack after taking the medication from it.
* Observe and report to the licensed nurse reactions and side effects of medication administered to the residents.
* Take and record vital signs prior to administration of medications which could affect or change vital signs as ordered by the Physician or Wellness Director.
* Administer PRN medications, per physician order.
* Requi...
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Type: Permanent Location: Boulder, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:55
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The Position:
Responsible to complete all required documentation
* Ensures accuracy and quality of all loads
* Loads and unloads product and material
Qualifications:
* Must be able to read and understand shipping schedules in English.
* Must have the ability to plan loads and read load sheets.
Education:
* Preferred high school diploma or GED
Qualifications:
* Must be able to read and understand shipping schedules in English.
* Must have the ability to plan loads and read load sheets.
Education:
* Preferred high school diploma or GED
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Type: Permanent Location: Dalton, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:54
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Activities Assistant
Full-time
Pay Range: $18.50 - $19.00
Non-exempt
Schedule: Saturday, Sunday, Monday & Tuesday
Make a difference by providing great care and love for our treasured residents!
At MorningStar Senior Living, we talk a lot about culture.
In fact, we rather obsess about it.
For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes, and be ourselves changed for the good in the process.
So, we seek great hearts, other people like us, who care and want to do work that matters.
We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.
JOB SUMMARY
Assist in developing the resident activity programs of the community.
Conduct activities in accordance with direction from the Life Enrichment Coordinator.
The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.
BENEFITS
* Health Insurance offerings such as medical, dental, and vision insurance
* Other Insurance offerings such as life, disability, accident, and critical illness insurance
* 401k plan with matching
* HSA options
* Employee assistance programs
* Paid sick, vacation and birthday!
* Career development programs and opportunity for advancement
* Charitable and philanthropic opportunities
* Tuition Reimbursement
* Free shift meal!
POSITION OVERVIEW
• Assist in organizing programs for Independent Living, Assisted Living, and Memory Care resident group and individual activities based on residents individualized needs as identified in resident's negotiated service plans.
• Maintain a balance of recreational activities.
* Facilitate group activities, 1-1 visits, community events that engage and involve residents, families and team members.
• Help coordinate scheduled activities with other departments.
• Communicate residents' programs to residents, residents' families, volunteers, and community staff.
• Assist in preparing vibrant person-centered monthly Life Enrichment calendars, which reflect residents' interests, preferences, and abilities, and offers life enrichment programs at hours convenient to the residents (morning, afternoon, some evening and some weekends.)
• Organize the activity supplies and equipment to ensure materials are available to residents.
• Prepare monthly report on progress of activity program as directed by the Life Enrichment Coordinator.
* Invites and assists residents within the community to and from activities.
• Participate in trainings as requested by administration.
• Ability to recognize resident's change in condition that could require nursing intervention.
Report same to Wellness Director immediately.
* Maintain professional appearance, communication...
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Type: Permanent Location: Littleton, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:54
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Eléments de contexte:
Le poste de PMO PROJET & PÔLE est rattaché au Responsable du Pôle Gouvernance & Pilotage des Systèmes d'Information.
C'est une création de poste.
Le poste est basé à Pantin.
Mission principale:
Le PMO " PROJET & PÔLE " a pour mission de structurer l'exécution d'un portefeuille d'activité d'un Pôle et/ou d'un Projet.
Il assure le suivi opérationnel, budgétaire et méthodologique de ces activités en garantissant l'alignement avec les processus DSI HMS et Groupe.
Véritable partenaire des équipes IT et Transformation, en support, vous accompagnez les responsables de Pôle et les Chefs de Projet dans la mise en œuvre des méthodologies et des outils pour atteindre leurs objectifs de respect des délais, des budgets et de la qualité des livrables.
Vous jouez un rôle clé dans la gouvernance des projets, la gestion des risques et la diffusion d'une culture projet au sein de la DSI HMS.
Principales activités :
Taux d'opérationnalité : 80 %
* Pilote le portefeuille de projets/Pôle en appui aux responsables, assure le suivi opérationnel et consolide le Reporting .
* Coordonne les plannings, suit l'avancement des projets et alerte sur les écarts majeurs.
* Soutient la consolidation des feuilles de route, plans de capacité et rapports d'activité pour une prise de décision éclairée.
* Met à jour et analyse les KPI projets, contrôle les imputations et charges du périmètre.
* Contribue à la gouvernance et à la diffusion des méthodes, recense les risques et supervise l'avancée des plans d'actions.
Suivi budgétaire :
* Assure le suivi des budgets et des indicateurs de performance, en alertant immédiatement sur les écarts constatés.
* Collabore avec le contrôle de gestion HMS et la DSI Groupe (HDTI) pour assurer un pilotage financier rigoureux et suivre les engagements.
Outils & méthodologies :
* Déploie des outils de pilotage adaptés ( reporting , tableaux de bord, gestion documentaire) issus du référentiel Groupe.
* Garantie le respect des méthodologies de gestion de projet en place et identifier les écarts.
* Accompagne l'organisation sur le développement de la culture projet.
Profil recherché :
* Diplômé Bac+5 école d'ingénieur, université ou équivalent , vous possédez au moins 8 ans d'expérience professionnelle dans un rôle similaire de PMO ou chef de projet, idéalement dans des environnements complexes.
* Vous avez une expérience confirmée en gestion budgétaire, coordination multi-projets et reporting exécutif.
* Vous êtes familier avec les grands programmes de transformation digitale ou de modernisation IT.
* Vous possédez un bon niveau de communication écrite et orale.
* Vous avez l'esprit de synthèse, pédagogie, rigueur & assertivité.
* Vous maîtrisez des outils de gestion de portefeuille projet (PPT, Excel avancé, Power BI, JIRA, Planisware ou équiva...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:53
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Au sein de l'organigramme de la filiale Hermès Distribution France, l'équipe Centre de relation clients / E-commerce gère d'une part les appels pour l'ensemble des succursales, et le Service Client lié à l'activité e-commerce.
Le Centre Relation Clients recherche un stagiaire pour assister son équipe.
Principales activités
Assister les managers du service :
* Construction et suivi des KPI de l'équipe retail et E-commerce
* Suivi de l'activité commerciale E-commerce
* Réalisation de présentations
Activité commerciale :
* Assister l'équipe logistique dans la validation des commandes clients
* Organisation des réunions de pôles avec les magasins pour travailler la stratégie commerciale omnicanale
Développement du service :
* Être moteur sur l'amélioration et la fluidité du parcours omnicanal du client.
* Enrichir et organiser le dossier partagé du service
* Mettre en place des projets innovants pour assurer la cohésion d'équipe et le développement du service
* Travailler en collaboration avec tous les chargés de relations clients pour les assister dans l'organisation de leur missions annexes (mise en forme de présentation, organisation de réunions)
Profil du candidat
* Esprit d'équipe
* Sens de l'analyse
* Rigueur et organisation
* Curiosité de l'environnement du luxe et sensibilité produits
* Sens du service et excellent relationnel
* Aisance digitale, maitrise des outils téléphoniques et bureautiques
* Bilingue français et anglais
* Faculté d'adaptation et réactivité
* Esprit commercial, goût du terrain et du Retail
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:52
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The Team:
Métaphores, part of the Hermès textile division, is a creative and innovative brand specializing in weaving and fabric editing for interior design.
The U.S.
is its leading market, with strong growth potential.
Distributed exclusively through Kravet, a top interior design partner, Métaphores is featured in 24 showrooms, including 8 shop-in-shops.
The brand blends heritage craftsmanship from Verel de Belval and Le Crin with modern artistry, using carefully selected materials and sustainable practices to reduce environmental impact.
The Opportunity:
As the Sales Manager for the West Coast and Contract Projects, you will be responsible for driving growth and expanding brand visibility across your territory.
You will lead key initiatives to engage interior designers and initiate impactful projects within the design community.
In collaboration with our exclusive agent in the U.S.
and Canada, you will support showrooms and a team of sales representatives, ensuring excellence in brand knowledge, operational execution, and sales performance.
This position is based onsite in our New York, NY Corporate Office.
About the Role:
Sales Management
* Oversee the performance and growth of all showrooms and agents within the territory, consistently exceeding sales targets and identifying new opportunities for success
* Conduct market visits aligned with the annual calendar, engaging during key brand moments such as new collection launches and strategic initiatives.
Foster strong relationships with partners and clients
* Develop and execute a comprehensive regional strategy, including clear action plans to motivate and engage agents, showrooms, and clients.
Identify key architects and designers as prospects for our collections
* Negotiate effectively and collaborate with agents to enhance Métaphores' visibility and revenue throughout the territory
* Lead and expand contract project initiatives across the United States and Canada, working closely with agents and the operations team in France
* Prepare and share weekly and monthly sales reports with internal teams and agents, analyzing KPIs and identifying performance improvement opportunities
* Gather and synthesize field insights to inform new initiatives and stay ahead of market trends
* Manage client requests and order processing, ensuring timely execution and seamless communication across all stakeholders
Training
* Serve as a brand ambassador for your region, effectively training and inspiring our agent's sales teams with a strong focus on Métaphores' heritage, creativity, and product offerings
* Ensure timely distribution of all commercial tools to our partners, including fabric samples, imagery, brand materials, and price lists
* Foster a vibrant and engaged partner community by maintaining deep expertise in Métaphores' products, values, and operational processes
Visual Merchandising & Events Initiatives
* Ensure exceptional...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:52
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The Assistant Store Manager is responsible for partnering with the Store Manager to successfully building sales, identifying opportunities, and client development via CRM and service initiatives, coaching and counseling of staff.
MAIN ACTIVITIES
Drive Business Performance
* Drive store's sales performance through the sales team and in collaboration with the store manager
* Identify and develop client development opportunities for the store
* Coach the team to provide a consistent level of personalized service to all clients and creating long-term relationships
* Maintain own client portfolio
* Support the store manager in preparing buying sessions
* Making critical client decisions and runs business during Store Manager absence
Client Experience
* Manage the shop floor to ensure the best possible service level at all times
* Be an ambassador of Hermès: demonstrate active presence on the sales floor, show exemplarity and excellence in all client interactions
* Support sales teams in managing challenging situations
* Manage in- and out-of-store client events and experiences
Team Animation
* Train and motivate sales associates to achieve best performance within Hermès standards and everyone's development needs
* Cultivate a strong collaborative spirit and supportive team atmosphere where everyone is treated with respect
* Oversee team's development by providing on-the-job training, product training, soft skills training, etc.
* Perform yearly appraisals for the team reporting to the individual
* Assists in maintaining database of candidates for store and in recruiting and interviewing to fill open positions
* Integrate new comers by sharing the Hermès spirit, quality and service expectations
Operations & Administrative Support
* Support the Store Manager in projects and administrative tasks
* Provide inputs and assists Boutique manager in management reports
* Organize and facilitate morning briefing with Store Manager daily for related topics.
* Ensure respect of all company policies
PROFILE
* At least 10 years of high end retail experience
* 3 to 5 years of managerial experience
* Strong team building, interpersonal and communication skills.
* Ability to lead and drive team performance and customer service
* Good customer relationship management skills
* Strong business sense with good analytical skills
* Ability to interpret sales data and translate into effective business recommendations.
* Problem solving capabilities
* Strong team player
* Focus on quality
* Spirit of curiosity and eager to learn
* Care for results
* Flexibility and drive to go the extra mile
* Flexible in work availability as business needs dictate.
* Fluent in Dutch and English.
French is an asset
* A good sense of humour!
"Créateur, artisan et marchand d'objets de haute qualité, Herm...
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Type: Permanent Location: Knokke-Heist, BE-VWV
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:51
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Contexte
Description de l'organisation
La zone Europe & Moyen-Orient est une zone Retail composée de 9 grandes filiales gérant 25 pays et un site e-commerce.
Cette zone représente un chiffre d'affaires de plus d'1,5 Milliards et un effectif de plus de 1700 personnes collaborateurs, à 80% présents dans les 66 boutiques du réseau.
Description de l'employeur
Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 20 000 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Quinze métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans plus de 300 magasins dans le monde.
Mission, finalité du poste
Dans un environnement complexe et en forte croissance, la région Europe & Middle East, souhaite renforcer ses équipes afin de consolider son expertise dans la gestion et l'analyse de ses Datas, qu'elles soient Métier, Ventes, Clients, Financières
Elle est donc à la recherche d'un Responsable Data Office qui aura principal rôle d'assurer la gouvernance de la data au sein de la région Europe & Middle East, c'est-à-dire de comprendre et d'identifier quels sont les besoins en Data, et de s'assurer de sa mise à disposition et de son bon usage.
Il contribuera au développement des produits data et supervisera le déploiement des programmes de gouvernance data (qualité, sécurité, ..) Il sera le lien privilégié entre les équipes opérationnelles (Merchandising, Client, Opérations, Finance, Techniques etc..) qui utilisent la Data au jour le jour afin d'optimiser les activités des filiales, et les équipes Data du groupe : Retail Data Groupe, et celles du Pôle Data, Technologie et Innovation
Responsabilités
En tant que Responsable Data Office vous serez le référent Data vis-à-vis des équipes Europe & Middle East en central, mais aussi dans les filiales.
Vous aurez les responsabilités suivantes :
* Gouvernance de la data :vous modélisez la donnée (qualité, classification), et vous vous assurez de son adéquation avec les usages et besoins du périmètre Europe & Middle East.
Vous suivez et répertoriez les usages de cette donnée afin d'en assurer sa cohérence et validité dans le temps.
Vous maintenez un référentiel des tableaux de bord et reports utilisés, et vous assurez de l'adéquation que seules les personnes habilitées y ont accès.
Vous êtes le relai du groupe et le garant de la mise en œuvre de la gouvernance data pour la région Europe & Middle East.
* Définir et mettre en œuvre la stratégie de gouvernance des données pour la région Europe et Midd...
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:50
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Contexte :
La Chaussure représente l'un des 16 métiers de la Maison Hermès entre France et Italie, qui travaillent au rythme de deux collections par an (Time To Market 10 mois).
Les collections sont fabriquées par nos partenaires industriels ainsi que nos Ateliers internes.
Les collections sont commercialisées à travers un réseau intégré de plus de 300 magasins en Europe, Asie-Pacifique et Amériques ainsi que par le canal e-commerce.
Le métier Chaussure est composé des équipes Création (Studio), Collection, Développement, Qualité, Supply Chain, Achats, Transformation (AC, MOA), Commerciales, Identité métier, Finance et Ressources Humaines.
Positionnement :
Au sein de l'organigramme général d'Hermès Chaussures, le responsable approvisionnement matières et composants reportera au responsable Supply Chain City et Sport.
Il animera une équipe composée de 3 collaborateurs sur les fonctions de coordinateurs approvisionnement Cuir, textiles et composants et amélioration continue.
Enjeux du poste :
Il sera en interaction constante avec les équipes Style, Collection, Commerciale, Développement, Industrialisation, Qualité, Achats Façon du Pole Femme élégante et City Sport.
Le Responsable Approvisionnement Matières et composants est un rôle clef de la Supply Chain Chaussures.
Il en interaction constante avec le Développement, la Qualité, la Production, la Qualité, les Achats et l'équipe du pôle Femme Elégante.
Il aura pour mission d'animer l'équipe des coordinateurs, en optimiser et renforcer les process et développer la vision 360° pour garantir les livraisons matières " on time ", la fiabilité des stocks, la stratégie Achat et, in fine, assurer les livraisons des produits finis " on time " afin d'atteindre les objectifs du Métier Chaussures.
Missions principales :
1- Animation et suivi des équipes en lien avec l'équipe RH
* Transmettre la philosophie managériale de la Maison Hermès aux collaborateurs,
* Contribuer et assurer le développement des équipes en les accompagnant dans leurs missions,
* Porter et transmettre la vision stratégique du métier et les enjeux associés à son équipe, s'assurer de leur mise en place ; Créer un climat de confiance et d'expression afin de faire émerger des collaborateurs des éléments permettant de coconstruire la stratégie de demain et/ou les éléments de progrès,
* Encadrer et animer les équipes, transmettre des objectifs et s'assurer de leurs atteintes.
* Développer et encourager les initiatives d'amélioration continue dans son équipe et en interaction avec les autres services,
* Être curieux des pratiques et projets lancés par d'autres métiers de la maison Hermès ou d'autres entreprises pour benchmark et inspiration.
2- Garantir le plan de livraisons matières premières et composants
* Assurer la livraison des matières premières Cuir, Matières Métalliques et Composants " on time " pour garantir les ...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:50
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Contexte
Les métiers Bijouterie Fantaisie et Ceinture ont une partie de leurs offres produits en cuir.
Pour ce périmètre ils font appel aux savoir-faire de l'entité Maroquinerie-Sellerie de la maison Hermès.
L'ensemble des compétences nécessaires à la fabrication de l'offre cuir de ces métiers (qualité, développement industrialisation et Supply Chain) est rassemblé au sein du pôle ADM IDO.
Le poste est rattaché au Responsable Supply Chain du pôle ADM IDO, au sein de la Direction Pilotage Opérationnel et Supply Chain d'Hermès Maroquinerie Sellerie.
Mission générale
La famille d'achat des Matières Métalliques fait l'objet d'enjeux croissants :
* Une demande volatile qui nécessite réactivité et agilité
* Des horizons plus courts à manager et des flux parfois tendus jusqu'au site de montage
* Un poids des nouveautés plus importants et un enjeu de time to market
Le titulaire évolue aussi dans un environnement caractérisé par :
* Des Supply Chain partenaires " complexes " (plusieurs unités spécialisées par savoir-faire)
* Une maturité délai et adéquation charge/capacité à rendre robuste chez l'ensemble de nos partenaires
* Une maturité délai, agilité et suivi bout-en-bout sur la nouveauté à développer chez l'ensemble des partenaires
Dans ce contexte, le champ d'intervention du titulaire est large et l'amène à interagir avec les maillons essentiels de la Supply Chain étendue : depuis la phase d'industrialisation jusqu'à la fin de vie des produits ; avec les équipes Achats, Qualité et Bureau des Orfèvres jusqu'aux partenaires externes ; en passant par les équipes planification et approvisionnement centrales et les métiers gérants.
Le Responsable Approvisionnement Matières sera également amené à interagir fortement avec son homologue du périmètre Sac et Petite maroquinerie de manière à établir une vision consolidée orientée client, et une harmonisation des bonnes pratiques pour les partenaires externes.
Le Responsable Approvisionnement organise, coordonne et suit la production de son portefeuille de produits et matières pour répondre aux enjeux de taux de service et de croissance, dans un souci d'optimisation et d'efficacité de la production.
Il encadre une équipe de deux approvisionneurs et a une partie du périmètre en gestion directe.
Le poste basé à Pantin nécessite des déplacements sur les sites de fabrication (France majoritairement).
Principaux enjeux
Les principaux enjeux du Responsable Approvisionnement et de son équipe sont les suivants :
* Disponibilité et qualité du stock en logistique centrale pour l'offre intemporelles boucles kits et de sa synchronisation avec les bandes seules
* Disponibilité et qualité du stock en logistique amont pour les composants reconduits
* Sur l'offre nouveautés, enjeu de time-to-market et de fiabilisation de nos plannings sur une offre dont la complexité technique augmente
...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:49
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Titre: E-commerce Operations Manager H/F
Entité: Hermès Sellier, division Hermès Distribution Europe (e-commerce Europe)
Département: Direction Opérations
Date: Asap
Statut: cadre - CDI
Horaires: du lundi au samedi, 5 jours travaillés par semaine.
Disponibilités requises occasionnellement les dimanches et jours fériés.
Lieu de travail: Paris 09e
Division d'Hermès Sellier, Hermès Distribution Europe assure, opérationnellement, la distribution en ligne des produits Hermès dans 16 pays européens ; et assure le service client de l'ensemble des succursales de la zone.
Organisée en 5 pôles : Client & Services, Finance & Projets, Opérations (e-commerce et logistiques), e-Retail Merchandising et RH, cette division joue un rôle central dans la transformation omnicanale du Retail européen.
Votre environnement de travail :
Au sein de l'entité e-commerce d'Hermès Distribution Europe, vous serez responsable des opérations e-commerce dans le but de garantir l'excellence de l'expérience client, en charge des périmètres suivants : gestion de fraude, des paiements, des systèmes d'information, des transports et des services administratifs.
Vous gérerez une équipe d'une vingtaine de personnes en étant accompagné(e) de deux Team Managers, qui managent chacun une dizaine d'Operations Officers.
Vous piloterez nos prestataires internes et externes, dans une logique de performance et d'amélioration continue.
Vous rapporterez au Directeur Opérations, qui supervise les opérations e-commerce, et les opérations logistiques pour l'entité.
Vous travaillerez en étroite collaboration avec le Responsable des opérations logistiques, les Responsables du service client d'Hermès.com Europe, ainsi qu'avec les équipes Digital, IT et Transport.
Vos principales missions :
Vous piloterez une équipe composée d'une vingtaine de personnes dont deux Team Managers, avec 3 objectifs principaux:
Garantir l'efficience des opérations e-commerce dans un souci de satisfaction client:
* Suivre les KPIs quantitatifs et qualitatifs de l'activité, les partager à la Management Team d'H.com Europe et proposer des actions permettant d'améliorer ces performances.
* S'assurer que l'équipe est organisée de manière à atteindre les objectifs de performanceet de qualité : validation des commandes dans les délais, réponses rapides et efficaces aux demandes formulées par les équipes du Centre de Relation Client et par les différents partenaires.
* Animer et piloter les partenaires internes et externes et veillez à la qualité de la prestation et à son amélioration continue.
Nous travaillons avec des équipes internes Hermès en charge du Digital et l'IT, et des prestataires externes en charge de la gestion de fraude et du transport.
* S'assurer de la bonne application des procédures Groupe.
Travailler en lien étroit avec les managers de l'équipe H.com Europe afin de proposer la meilleure expérience possible aux cl...
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:48
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The Team:
The Omnichannel Customer Development & Client Relations Management (CDRM) team is a retail-facing team focused on customer acquisition and retention through Analytics, CRM, After Sales, Client Services, and Experience.
The focus of the team is to reach new and existing clients through the sales and service ceremony, bespoke services, smart analytics, and animations all to strengthen acquisition and customer loyalty.
The multifaceted team works in tandem to drive traffic to stores and provide one-of-a-kind memorable experiences.
Position Overview:
The Client Development Manager is a key partner for the métier, the merchandising team, Visual Merchandising team, and the retail and ecommerce teams in developing Hermès Women's Read-to-Wear business.
In collaboration with the Senior Manager, the Manager of Client Development will be responsible for developing and implementing strategies to drive sales through in-store events such as market trunk shows and other WRTW related animations.
You will continuously partner with the stores to deliver the best client experience and ensure an elevated service and selling ceremony.
You will identify and implement new initiatives to target, build and establish successful relationships with existing and emerging clients through exceptional experiences and in store activation programs in strong partnership with cross-functional partners
Role and Responsibility:
* Women's Ready-to-Wear Expertise
+ Partner with the training team and the merchandising team in delivering training on the new collections and fundamentals
+ Serve as an Ambassador in frequently communicating with the Women's RTW métier in Paris, relaying feedback on products and services from customers.
* Service Excellence and Client Development
+ Demonstrate consistent high level of customer service, with an entrepreneurial approach in supporting Women's RTW events as well as in developing new services.
+ Become an ambassador to Hermès WRTW clients as well as a trusted advisors for Hermès store teams.
+ Partner with Managing Directors to develop client development initiatives.
+ Establish strong client relationships that allow for continuity and ongoing representation.
+ Partner with the CRM team to identify clients for international events such as Fashion Shows, Universe Events and be their respective host
+ Monitor competitive activity to ensure that the appropriate response strategies are formulated and communications
* All other duties assigned by supervisor
Supervisory Responsibility:
* NO
Budget Responsibility:
* YES
+ Responsible for achieving WRTW sales plans
+ Annual budget for Travel & Expenses (T&E)
Decision Making Responsibility:
* YES
+ Approval for orders
+ Sales Plan
+ Training & development in tandem with Training Director
Qualifications and Education Requi...
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Type: Permanent Location: Beverly Hls, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:48
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The Team:
The Communications department is responsible for strategic deployment of Press & Influencer Relations, Special Events and Advertising across all media channels to support the growth of awareness for Hermès in the US.
Our mission is to share the rich story of Hermès, highlighting the value of creativity, commitment to quality and signature craftmanship model.
The Opportunity:
As the Senior Manager of Special Events, you will be responsible for producing and budgeting medium to large scale event activity, including institutional communication events, new store openings, brand heritage events, exhibitions, retail animations, press events, client engagement events and flagship programming.
You will work closely with the Director of Special Events to ensure all your delegated event activity is carried out in adherence to business goals and objectives, strategic initiatives, and Hermès quality standards.
You will be responsible for managing and mentoring the Special Events Manager and Special Events Coordinator on their delegated projects, and you will be required to develop and maintain relations with the Hermès International office, regional store directors, freelance support, production agencies and other third-party vendors.
Extensive production experience, detailed budget control, adherence to all internal audit requirements, managerial experience and close collaboration with internal communication team members are all essential to the role.
About the Role:
* Work closely with the Director on all delegated events and managerial responsibilities.
Review event activation plans, budget status, and general event progress updates with the Director on a regular basis.
Give regular updates on supervisee progress and event status.
* Independently plan, produce, and execute all delegated image events, store openings, regional events and press events from start to finish, including, but not limited to:
+ Work closely with the Hermes International Office on event concepts and strategies.
Actively communicate event updates on a regular basis for all delegated events, and ensure required approvals are received in a timely manner.
+ Collaborate with Press and Media teams to execute 360-degree activation strategies for all special event activity.
+ Handle and oversee all aspects of event production, coordination, logistics and external vendor management.
+ Manage all scenic aspects by reviewing floorplans, build drawings, fabrication samples, renderings, etc.
+ Handle all on-site event execution, coordination, and external vendor support (includes travel).
+ Identify appropriate third-party vendors and negotiate vendor proposals (i.e.
caterers, lighting, sound, décor, etc.) and act as a regional vendor expert.
+ Carefully manage event financials in adherence to the designated budget and submit timely payments.
+ Manage event invitation production from...
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Type: Permanent Location: Manhattan, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:47
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The Team:
The Hermès Aventura Boutique opened in 2021 and focuses on providing extraordinary service to clients as part of the Southern Region.
This position will report to the Managing Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The Floor Director supports the location with consistent team leadership, floor presence, and hands on Métier management with balanced attention to all teams and floors.
This position is responsible for achievement of Floor Group Métier Sales volume, and Selling Team total goaled volume.
Responsible for preparation, participation and attendance at Podium buy bi-annually.
About the Role:
Floor Ambassador - Day to day supervision, coaching, mentoring, and training of selling team, leading by example and ensuring excellent client service.
Consistent floor presence and partner to other departments.
Manage Métier merchandising for floor of responsibility.
Identify and address daily stock needs by floor, communicating timely with Managing Director, Operations Management team and Merchant team about opportunities, needs, and issues.
Fully responsible for bi-annual attendance and preparation for buy for corresponding areas of responsibility.
Ensures visual standards are met.
Team motivator and strategist.
Monthly identification of a key Métier focus or a Standard of Service to focus on.
Build contests, measurable selling campaigns or the like to bring about incremental improvement in business.
Consistent communication with Managing Director and store management team.
Weekly reporting and presenting business updates at Leadership meeting including sales to plan by total group and floor responsibility, team highlights, issues, etc.
Able to conduct full analysis of business issues and opportunities effecting decided strategies onto the floors and with the teams.
Coach staff for improved performance.
Analyze productivity by Sales Associate and conduct Monthly Individual Productivity meetings coaching and setting goals for increased performance.
Detailed client opportunities, selling by Métier performance, standards of service and goals should all be addressed on a monthly basis.
Writes and delivers annual performance appraisals.
Addresses all performance issues in a timely manner.
Responsible for timely preparation of inventories and cycle counts, including partnering with Operations Director in the reconciliation of discrepancies.
Supervisory Responsibility:
* YES
Ability to represent Leadership of entire store in the absence of the Managing Director.
Observant of support team, and Guard team productivity and adherence to policy.
Ability to gain partnership on store needs, and lead these teams although not direct reports.
Budget Responsibility:
* YES
P&L responsibility and responsibility for meeting sales and budget plan and adhering to payroll budget.
Also responsible for ...
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Type: Permanent Location: Aventura, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:46
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The Team:
The Hermès Palm Beach Boutique opened in 1977 and focuses on providing extraordinary service to clients as part of the Southern Region.
This position will report to the Managing Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The Floor Director supports the location with consistent team leadership, floor presence, and hands on Métier management with balanced attention to all teams and floors.
This position is responsible for achievement of Floor Group Métier Sales volume, and Selling Team total goaled volume.
Responsible for preparation, participation and attendance at Podium buy bi-annually.
About the Role:
Floor Ambassador - Day to day supervision, coaching, mentoring, and training of selling team, leading by example and ensuring excellent client service.
Consistent floor presence and partner to other departments.
Manage Métier merchandising for floor of responsibility.
Identify and address daily stock needs by floor, communicating timely with Managing Director, Operations Management team and Merchant team about opportunities, needs, and issues.
Fully responsible for bi-annual attendance and preparation for buy for corresponding areas of responsibility.
Ensures visual standards are met.
Team motivator and strategist.
Monthly identification of a key Métier focus or a Standard of Service to focus on.
Build contests, measurable selling campaigns or the like to bring about incremental improvement in business.
Consistent communication with Managing Director and store management team.
Weekly reporting and presenting business updates at Leadership meeting including sales to plan by total group and floor responsibility, team highlights, issues, etc.
Able to conduct full analysis of business issues and opportunities effecting decided strategies onto the floors and with the teams.
Coach staff for improved performance.
Analyze productivity by Sales Associate and conduct Monthly Individual Productivity meetings coaching and setting goals for increased performance.
Detailed client opportunities, selling by Métier performance, standards of service and goalsshould all be addressed on a monthly basis.
Writes and delivers annual performance appraisals.
Addresses all performance issues in a timely manner.
Responsible for timely preparation of inventories and cycle counts, including partnering with Operations Director in the reconciliation of discrepancies.
Supervisory Responsibility:
* YES
Ability to represent Leadership of entire store in the absence of the Managing Director.
Observant of support team, and Guard team productivity and adherence to policy.
Ability to gain partnership on store needs, and lead these teams although not direct reports.
Budget Responsibility:
* YES
P&L responsibility and responsibility for meeting sales and budget plan and adhering to payroll budget.
Also responsible for...
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Type: Permanent Location: Palm Beach, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:46
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The Team:
The Hermès Miami Boutique re-opened in 2013 and focuses on providing extraordinary service to clients as a part of the Southern Region.
This position will report to the Operations Manager and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The Cashier provides clerical support for front of house operations in the Hermès boutique.
The Cashier is responsible for processing and ensuring the accuracy of all transactions (including receptions, CRM, SKUs, monetary payment and client verification) and the administration support of after sales services when needed.
Partners with management team on POS decisions.
The Cashier is responsible for supporting all cashiering and POS activities based on the specific needs, and providing the most memorable customer journey during the final boutique experience.
All other duties as assigned by the supervisor.
About the Role:
* Accurately record point of sales transaction at the register: processing sales, sends, repairs, assist in preparation of opening and closing procedures with management.
* Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at point of sale.
* Support the Sales Team to serve clients by providing cashier service and support as required.
* Process payment transactions such as cash, credit card, and other applicable forms with a high level of compliance and accuracy.
* Process multiple types of transactional requests such as returns, exchanges, refunds, and tax refunds according to the company policies and guidelines.
* Reconciliation of daily transactions with cash and other forms of balances, ensuring adequate cash flow in counters, verifying the amounts at the beginning and end of shifts.
* Input transaction and client information on the system and invoices accurately.
* Assist in preparing daily cashier report.
* Answer phones in a timely manner and exhibit friendly and appropriate customer service.
* Support general store operations and other ad hoc duties as assigned.
* Promote teamwork and work closely with the store team.
Supervisory Responsibility:
* NO
Budget Responsibility:
* NO
Decision Making Responsibility:
* NO
About You:
* 1 year retail experience, in a luxury environment preferred.
* Strong communication skills.
* Knowledge of operating cash register or point-of-sale terminal.
* Good numerical sense, detail-oriented, high levels of integrity, and meticulous in payment handling
* Cash handling experience strongly preferred.
* Customer service oriented.
* Ability to multi-task.
* Detail oriented.
* Strong organizational skills.
* Computer skills: Microsoft Office.
* Abili...
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Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:45
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The Team:
The Human Resources team supports our employee population by providing the structure, care, and development needed for individual employees to be successful in their own careers, which in turn contributes to the overall growth and success of the Company.
The Human Resources department is organized in three strategic pillars:
* Compensation and Benefits: payroll, health and welfare benefits, retirement plan services, and immigration.
* Human Resources Business Partners and Talent Acquisition: performance management, employee relations, recruiting and retaining talent, coaching and counseling.
* Talent Development: corporate social responsibility, Diversity, Inclusion & Family, learning and leadership development, internal communications, and employee engagement.
The Opportunity:
As the Director of Employee Relations & Compliance, you will lead the employee relations function in the US, ensuring consistent, practical, and compliant outcomes for all escalated employee relations matters.
You will work as a strategic, collaborative, hands on partner to ensure HR-related compliance across the organization.
You will identify, investigate, and resolve employee relations issues throughout the organization.
You will be responsible for establishing process and procedures for all investigations, as well as training to support other members of the HR team to lead employee relations investigations with consistency.
You will partner closely with HR Business Partners, Talent Development, Benefits, Internal Control, Legal, IT/Cybersecurity and Asset Protection.
You will ensure consistent awareness of all the current legal and regulatory requirements pertaining to employee matters.
You will identify trends across the organization and propose solutions to rectify identified issues.
This position will be based in our New York corporate office and will require travel as needed for onsite support in our locations across the US.
About the Role:
* Serves as a strategic leader of matters pertaining to employee relations and compliance.Provides hands-on employee relations support by maintaining both a physical and virtual presence in Corporate, Service Center, and Retail locations across the US.
* Oversees escalated and complex employee relations matters and recommends appropriate employment action to maintain a productive, positive work environment.
* Empowers cross-functional partners and business leaders to manage employee disciplinary actions to ensure consistent, uniform, and fair application of company policies and procedures and governmental laws.
* Implements standardized operating procedures for handling employee relations issues, ensuring consistency and fairness.
* Facilitates effective partnerships with HRBPs, Benefits, Legal, Internal Control, and Asset Protection teams to address issues holistically and proactively, recommends solutions to issues, counsels employees, advises managers on discipline proc...
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Type: Permanent Location: Manhattan, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:45
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The Team:
The Hermès Miami Boutique opened in 2002 and focuses on providing extraordinary service to clients as a part of the Southern Region.
This position will report to the Managing Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The primary responsibilities of a Sales Specialist are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique.
About the Role:
* Sales Objectives
+ Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target.
+ Organize and prioritize the selling floor to support the sales effort and overall client experience.
Ensure all items (bags, boxes, note cards, ribbon, stationary and the like) are stocked at all times.
Maintain selling floor to meet standards to including straightening, filling in and replenishment of new receipts following VM guidelines, physical EAS tagging, ticketing, etc.
+ Provides assistance as need in inventory preparation.
* POS
+ Responsible for processing and ensuring the accuracy of all transactions including receipts, CRM files (which provide meaningful detail of purchase history and sales analysis, SKUs, monetary payment and client verification), and the administrative support of after sales service when needed.
+ Partners with management on POS decisions and communicates discrepancies, should they occur, during the opening, closing and general POS variances by end of business day.
+ Maintain cleanliness and organization of workstation at all times.
* Asset Protection
+ Responsible for complying with all asset protection procedures such as employee sign in sheets, bag checks in conjunction with AP as application.
Practice appropriate AP techniques and follows all guidelines for key control and merchandise security.
Respects physical EAS tagging guidelines and ensure all products are properly ticketed (on floor, back of house and merchandise returns).
Properly prepares for physical inventory and participates in monthly cycle counts (or as directed by management).
* Customer Service
+ Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at POS.
Supervisory Responsibility:
* NO
Budget Responsibility:
* NO
Decision Making Responsibility:
* NO
About You:
* 2+ years of experience in sales, experience in a luxury environment preferred
* Strong relationship development and impeccable communication skills
* Even-tempered with ability to continuously multi-task
* Self-starter and able to work independently while balancing collabo...
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Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:44
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The Team:
The Hermès Aventura Boutique opened in 2021 and focuses on providing extraordinary service to clients as a part of the Southern Region.
This position will report to the Operations Manager and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The Selling and Service Assistant (SSA) provides clerical support for both front and back of house operations in the Hermès boutique.
The SSA is responsible for processing and ensuring the accuracy of all transactions (including receptions, CRM, SKUs, monetary payment and client verification) and the administration support of after sales services when needed.
Partners with management team on POS decisions.
All other duties as assigned by the supervisor.
About the Role:
• Accurately record point of sales transaction at the register: processing sales, sends, repairs, assist in preparation of opening and closing procedures with management.
• Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at point of sale.
• Support of sales team with selling process: hanging merchandising, returning merchandise to floor, retrieving stock, physical preparation of stock room.
• Organize and prioritize work station and selling floor to support the sales effort: ensure all items (bags, boxes, notecards, ribbon, POS station and the like) are stocked at all times, maintain selling floor merchandising standards, straightening, filing in, etc.
• Provide assistance as needed in stockroom operations: support all areas of merchandise flow including replenishment, physical EAS tagging, ticketing etc.
Provides assistance as needed in physical inventory preparation.
• Support of After Sales area as needed: Logging in repairs, contacting clients, maintaining active records.
• Recording accurate and detailed CRM files that provide meaningful detail of purchase history and sales analysis.
• Answering phones in a timely manner and exhibiting friendly and appropriate customer service.
Supervisory Responsibility:
• NO
Budget Responsibility:
• NO
Decision Making Responsibility:
• NO
About You:
• 1 year retail experience, in a luxury environment preferred
• Strong communication skills.
• Experience with POS and/or cash handling strongly preferred.
• Customer service oriented.
• Ability to multi-task.
• Detail oriented.
• Strong organizational skills.
• Computer skills: Microsoft Office.
• Ability to handle difficult situations with grace, compassion and composure.
• Ability to lift between 0-25 lbs.
without assistance.
The hourly range for this position is $24.56-$27.14.
Actual rates are determined based on the job, location, and individual experience.
Hermès is proud to offer a variety of benef...
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Type: Permanent Location: Aventura, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:43
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Division or Field Office:
Harrisburg Branch Office
Department of Position: Claims Department
Work from:
Home (within territory) Salary Range:
$55,261.00-$88,274.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Exercises independent discretion or judgment in handling property claims within designated level of authority.
Also responsible for servicing assigned territory and may handle litigated claims.
* This is a remote/work from home (within the listed territory) position.
* Strong preference will be given to applicants that reside in Southern Lancaster/Chester County
* The successful candidate will ideally reside within the Harrisburg Branch territory, which includes the following counties: Adams, Berks, Bradford, Centre, Columbia, Clinton, Cumberland, Dauphin, Franklin, Fulton, Huntingdon, Juniata, Lancaster, Lebanon, Lycoming, Mifflin, Montour, Northumberland, Perry, Potter, Schuylkill, Snyder, Sullivan, Tioga, Union, York or...
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Type: Permanent Location: Mechanicsburg, US-PA
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:42
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Division or Field Office:
Harrisburg Branch Office
Department of Position: Claims Department
Work from:
Home (within territory) Salary Range:
$55,261.00-$88,274.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Exercises independent discretion or judgment in handling property claims within designated level of authority.
Also responsible for servicing assigned territory and may handle litigated claims.
* This is a remote/work from home (within the listed territory) position.
* Strong preference will be given to applicants that reside in Dauphin, Cumberland, Lancaster, Adams, Lebanon, Perry, and York Counties.
* The successful candidate will ideally reside within the Harrisburg Branch territory, which includes the following counties: Adams, Berks, Bradford, Centre, Columbia, Clinton, Cumberland, Dauphin, Franklin, Fulton, Huntingdon, Juniata, Lancaster, Lebanon, Lycoming, Mifflin, Montour, Northumberland, Perry, Potter, Schuylkill,...
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Type: Permanent Location: Mechanicsburg, US-PA
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:41
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Erie Indemnity Company d/b/a Erie Insurance seeks a Senior IT Analyst in Erie, PA, responsible for driving transformational change involving complex new business or technical processes.
Duties may be performed involving one or more of the following disciplines: Business, Data, Business Intelligence, Security, Quality, User Experience, and/or Production Control.
Specific duties include: (i) development and introduction of new vendor partners or providers and introduction of new technology; (ii) implement changes that will impact a significant number of stakeholders across the organization and will present challenges in complexity or deadlines; (iii) support software delivery of strategic platforms and IT System; (iv) collaborate with others across the business and IT, at all levels, to strengthen team and develop industry leading technology solutions (v) analyze the highest level and most complex business, technical process, system and/or technical problems; (vi) conduct research, generate comparisons, draw conclusions, make recommendations and validate solutions to effect transformational change; (vii) ensure actions are aligned to enterprise strategies; (viii) provide insight to assist in business or technical direction (ix) serve as a discipline lead and participate in steering committees; (x) collaborate across multiple teams to drive analysis management processes (i.e., business, quality, experience, system); (xi) provide practice, discipline and technical guidance; (xii) develop and maintain relationships with other practice owners and discipline leads to ensure consistency; (xiii) participate in the execution and implementation of solutions; and (xiv) effectively communicate with customers, team members or other stakeholders to ensure successful outcomes.
Must possess a bachelor's degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or Business with a Computer Science concentration, plus five (5) years of experience in a Senior IT Analyst, IT Analyst, Programmer Analyst, Senior Business Analyst, Senior Associate Software Engineering or Senior Analyst role.
Alternate requirements: an associate's degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or Business with a Computer Science concentration, plus seven (7) years of experience in a Senior IT Analyst, IT Analyst, Programmer Analyst, Senior Business Analyst, Senior Associate Software Engineering or Senior Analyst role.
The required experience must include five (5) years with each of the following: (i) Business IT analysis; (ii) Business IT requirements gathering; and (iii) software development lifecycle.
Experience can be concurrent.
Apply at: https://www.erieinsurance.com/careers/
#LI-DNI
Erie Insurance is an Equal Opportunity Employer
Nearest Major Market: Erie
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Type: Permanent Location: Erie, US-PA
Salary / Rate: Not Specified
Posted: 2025-12-30 07:44:41
