-
As a Business Banking Quant Analytics, Senior Associate, you will play a pivotal role in providing data driven insights to product managers that will ultimately impact millions of small business customers.
This team directly supports Deposit products (Checking, Savings, CDs) and Cash Management products (such as ACH, Remote Check Deposit, Positive Pay, etc.).
You will be assigned to support product managers where you will act as a consultant to understand business problems, build the framework for the best data driven solution, run the analysis, and then review results with partners.
Your work will help us better understand customer behaviors, identify opportunities, and improve customer engagement and operational efficiency.
Your ability to engage with stakeholders and technical and business partners will be key in delivering strong analytic data solutions.
You will directly contribute to developing new banking products, modifying existing banking products, establish and running proper controls, and running benchmarking with third party companies.
Job Responsibilities
* Create a strong relationship with product managers and functional partners
* Own the development and execution of analyses and reports from end to end
* Be able to summarize data results in a non-technical manner for business partners
* Ability to think from a business standpoint and how that related to data
* Familiarity with banking products a plus: Deposit (Checking, Savings, CDs) and Cash Management (ACH, Remote Check Deposit, Positive Pay, etc.)
Required qualifications, capabilities, and skills.
* Bachelor's degree in relevant quantitative discipline with a focus on data engineering, data warehousing, computer science and/or data-driven analytics
* Demonstrate advanced SQL skills, such as: conduct data transformation, data discovery, validate, de-duplicate, aggregate, unveil edge cases, and transform data structures
* Experience working across multiple database platforms, both on premises, such as Teradata, Oracle, as well as on Cloud solutions such as AWS and Snowflake
* Utilize clear communication and presentation skills, and articulate complex issues concisely
* Demonstrate strong organizational skills, keen attention to detail, structured approach to writing code and creating comprehensive documentation
*
*
* Relocation assistance is not available for this role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in elig...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:46
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Brooklyn Center, US-MN
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:45
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Camp Verde, US-AZ
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:44
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Kalamazoo, US-MI
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:42
-
As a Control Management Associate, you'll be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the business to ensure issues are remediated in a timely manner.
The team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
This role supports the Connected Commerce line of business in CCB, specifically supporting Lending Innovation.
Connected Commerce is expanding Chase's business ventures beyond core financial services.
This team is focused on building the future of Chase's digital ecosystem capabilities by delivering customer experiences across the purchasing journey, while connecting our customers to numerous partner brands and benefits in ways that are intuitive, simple, and meaningful - all in service of our core mission to help customers make the most of their money.
Job Responsibilities:
* In partnership with stakeholders, evaluate and perform an end-to-end analysis of the business' risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks
* Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
* Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies
* Partner effectively with colleagues across the business, operations management, legal, compliance, risk, audit, regulators and technology control functions to drive consistent and rigorous operational risk practices and control programs
* Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units
Qualifications:
* Bachelor's degree or equivalent experience required
* 3+ years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance preferred; or equivalent subject matter expertise in a relevant business related function/operation
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:41
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Paramus, US-NJ
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:40
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, a...
....Read more...
Type: Permanent Location: Omaha, US-NE
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:39
-
You are a strategic thinker, passionate about delivering solutions to clients.
You have found the right team.
As a Relationship Manager within Merchant Services, you will be responsible for the retention and growth of an assigned portfolio through a proactive and strategic management approach.
You could manage a single large strategic client or portfolio of clients, addressing their day-to-day support needs, increasing revenue through the cross-selling of products and services, establishing and maintaining strong relationships with key decision-makers and act as a consultantfor all your clients payments needs..
Service standards are foundational, which includes Quarterly Business Reviews, Weekly Status calls, technical and regulatory updates, etc.
In this role, you will direct the management of strategic client relationships through both face-to-face and non-face to face communication channels, written and verbal.
This includes negotiating contracts needed to meet retention and consulting goals.
Management of assigned portfolio includes regular status reporting and ongoing maintenance of portfolio database system used to measure performance and/or results
Job Responsibilities
* Directs the management of all account relationships within an assigned portfolio, typically through both face-to-face and non-face to face communication channels, written and verbal,
* Works on negotiating contracts needed to meet retention and consulting goals
* Manages an assigned portfolio including regular status reporting and ongoing maintenance of portfolio database system used to measure performance and/or results
* Acts as transaction processing consultant for clients providing alternative processing solutions and options.
Monitors and analyzes financial consequences of processing methods, and works with clients to minimize their costs in this area
* Identifies improvements to existing systems/products, and opportunities for new products and services.
Sells value-added products or services to existing accounts
* Develops and implements educational programs designed to improve client's transaction processing performance
* Works with internal departments to ensure a high level of support for the client.
Examples include resolving software, hardware, and policy problems
* Manages communications with lines of business partners to ensure a unified account management strategy with client base
* Identifies and implements processes to reduce companies operating expense
* Travel will be required to merchant locations nationally
Required Qualifications, Skills and Capabilities:
* 8+ years of relationship management or sales experience
* Financial and payment industry knowledge and expertise
* Knowledge of payment processing industry, acquiring and/or merchant
* Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients
* Knowledge of computer software systems includin...
....Read more...
Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:35
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Buckhannon, US-WV
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:33
-
Join the team providing financial solutions to over 3 million small businesses nationwide at one of the world's most innovative banks.
You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as a Business Relationship Manager is for you.
As a Business Relationship Manager II (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education and advice.
You'll manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $1.5 million
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 3 years' experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue ...
....Read more...
Type: Permanent Location: San Gabriel, US-CA
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:32
-
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Digital Production Support Senior Associate within the Commercial Banking Digital Product Operations Team at JPMorgan Chase, you will be a key player in providing application support.
Your role will involve hands-on coordination with the Product and Engineering teams to resolve production issues that impact our clients.
You will be part of a team that manages digital (.com, mobile, API) channels, oversees digital product management, and handles digital design and development for JPMorgan Chase's Commercial Banking business.
Job Responsibilities:
* Lead prioritization and resolution of production support issues impacting our clients
* Facilitate technical calls with Engineering and Product to analyze production support issues
* Lead root cause analysis efforts to identify underlying problems, workarounds and/or strategic solutions
* Participate in critical incident response calls and serve as an escalation point for production issues
* Organize and manage communications to keep clients and client-facing support teams aware of production issues and resolutions
* Respond actively to service requests from client-facing support teams, operations, risk/control partners, etc.
* Help define improve incident management processes for our digital applications
Required Qualifications, Skills And Capabilities:
* BS/BA degree or equivalent experience
* 3+ years of hands-on experience in Production Support
* Experience with ServiceNow, Splunk, Grafana, Dynatrace.
* Working knowledge of production support role, incident, problem and change management.
* Excellent problem people management skills and execute measures to reduce repeat occurrence.
* Strong knowledge of relevant applications and development of life cycles
* Proven expertise in application development and support environment
* Understanding of Web and mobile applications.
* Understanding of risk controls and compliance to departmental and company-wide standards
Preferred Qualifications, Skills And Capabilities:
* Ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work
* Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
* Ability to run production incident conferences bridges
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, c...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:30
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Lead Associate - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Processes and assist customers with transactions
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
* Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
* Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
* Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
* Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission...
....Read more...
Type: Permanent Location: Pasco, US-WA
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:28
-
Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in US Wealth Management, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
Preferred qualifications, capabilities, and skills
* Proven ability to work with Design Systems
* Salesforce experience is a big plus
Chase is a leading financial services firm, helping nearly half...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:27
-
The Commercial & Investment Bank (CIB) Treasury Stress Testing group is responsible for the Balance Sheet, Net Interest Income (NII), Fund Transfer Pricing (FTP), and Risk Weighted Asset (RWA) projections in CIB's Quarterly Risk Appetite and Comprehensive Capital Analysis and Review (CCAR) exercises.
Team members in this space are relentlessly curious and focus on creating well-controlled analytical environments.
Team members have high exposure to senior management and are subject matter experts on the Balance Sheet, NII and FTP projections for one of the world's pre-eminent financial institutions.
CIB Treasury Stress Testing is searching for a candidate to support its mission in providing best in class financial projections which support the Firm's strategic decision making.
Job Responsibilities
* Synthesize results from stress projections into holistic presentations for senior management
* Understand the interactions between different financial concepts on CIB's stress projections - particularly in the Markets businesses
* Focus on process improvement - be part continuous improvement team which is moving towards automated, repeatable solutions
* Take ownership of understanding, projecting and presenting on CIB Treasury's P&L and Corporate Treasury allocations
* Operate under tight timelines to comply with internal and regulatory-prescribed deadlines
* Manage interactions with partner teams which have competing or dual priorities
* Concisely convey topics to audiences with varying backgrounds on FTP / BS / NII
* Work closely with a global team operating on multiple continents
* Grow into a technical job area to become a subject matter expert
* Support model / qualitative model enhancement and development
Required Qualifications, Skills, and Capabilities
* 5+ years supporting a large financial services organization
* Familiarity and experience with Capital Stress Testing
* Comfortable working autonomously in an unstructured environment
* Familiarity with automated solutions, such as Alteryx, or desire to learn
* Excellent organizational and problem-solving skills
* Proficient in Microsoft applications, specifically Excel and PowerPoint
* Ability to execute tasks under aggressive targets and effectively manage to changes in plan
* Ability to multi-task and navigate different projects and prioritize issues
* Knowledge or experience or familiarity to risk management
* Good organizational skills & planning ability
* Strong teamwork and communication skills
* Strong interpersonal and influencing skills to be able to work closely across different stakeholders
* Ability to work under pressure and to strict deadlines
Preferred Qualifications, Skills, and Capabilities
* Experience in with Markets products
* Previous experience analyzing FTP/NII/Balance Sheet
* Experience in Python, SQL & Alteryx preferred
* Knowledg...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:26
-
You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is conti...
....Read more...
Type: Permanent Location: Aurora, US-CO
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:26
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Midland, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:25
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Homestead, US-FL
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:24
-
The Commercial & Investment Bank (CIB) Treasury Stress Testing group is responsible for the Balance Sheet, Net Interest Income (NII), Fund Transfer Pricing (FTP), and Risk Weighted Asset (RWA) projections in CIB's Quarterly Risk Appetite and Comprehensive Capital Analysis and Review (CCAR) exercises.
Team members in this space are relentlessly curious and focus on creating well-controlled analytical environments.
Team members have high exposure to senior management and are subject matter experts on the Balance Sheet, NII and FTP projections for one of the world's pre-eminent financial institutions.
CIB Treasury Stress Testing is searching for a candidate to support its mission in providing best in class financial projections which support the Firm's strategic decision making.
Job Responsibilities
* Synthesize results from stress projections into holistic presentations for senior management
* Understand the interactions between different financial concepts on CIB's stress projections - particularly in the Markets businesses
* Focus on process improvement - be part continuous improvement team which is moving towards automated, repeatable solutions
* Take ownership of understanding, projecting and presenting on CIB Treasury's P&L and Corporate Treasury allocations
* Operate under tight timelines to comply with internal and regulatory-prescribed deadlines
* Manage interactions with partner teams which have competing or dual priorities
* Concisely convey topics to audiences with varying backgrounds on FTP / BS / NII
* Work closely with a global team operating on multiple continents
* Grow into a technical job area to become a subject matter expert
* Support model / qualitative model enhancement and development
Required Qualifications, Skills, and Capabilities
* 7+ years supporting a large financial services organization
* Familiarity and experience with Capital Stress Testing
* Comfortable working autonomously in an unstructured environment
* Excellent organizational and problem-solving skills
* Proficient in Microsoft applications, specifically Excel and PowerPoint
* Ability to quickly understand complex subject matter
* Ability to execute tasks under aggressive targets and effectively manage to changes in plan
* Ability to multi-task and navigate different projects and prioritize issues
* Knowledge or experience or familiarity to risk management
* Good organizational skills & planning ability
* Strong teamwork and communication skills
* Strong interpersonal and influencing skills to be able to work closely across different stakeholders
* Results orientated without compromising control
* Ability to work under pressure and to strict deadlines
* Ability to simultaneously and efficiently handle multiple tasks
* Thrives on challenges in a fluid working environment
* Actively listens and assimilates broad ranging inf...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:23
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Medina, US-OH
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:19
-
Bring your expertise to JPMorgan Chase.
As a Risk Management - Fraud Risk Strategy - Vice President within JPMorgan Chase's Risk Management and Compliance team, you will be at the forefront of maintaining our company's strength and resilience.
Your role will involve anticipating new and emerging risks, using your expert judgement to solve real-world challenges that impact our company, customers, and communities.
You will be part of a culture that encourages thinking outside the box, challenging the status quo, and striving to be best-in-class.
As a Fraud Risk Analyst in the Card Fraud Strategy Management group, you will be strategy and policy owner to various Card Service new account origination areas.
This includes identifying optimization opportunities, developing value based strategies to mitigate acquisition risks and manage product general managers (GM) communications and external industrial partner meetings.
This role requires providing high quality strategic solutions, strong project management results and C-level presentation/communication.
You will excel at creative thinking and problem solving; be self-motivated, confident and ready to work in a fast-paced environment!
Sample projects include: end-to-end portfolio monitoring with real-time anomaly detection.
Conduct both loan level case review on fraudulent accounts and portfolio level analytics to diagnose the attack vectors.
Develop/test/implement/track the mitigation solutions to prevent the fraudulent applications and losses.
Lead partners from Digital Account Opening, Product, Marketing, Risk Architecture, Credit Risk and Operation teams on large scale and/or complicated solutions.
Job Responsibilities:
* Develop and maintain periodic analytics to provide management with full insight into emerging trends and the quality of the originated accounts
* Attain a detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle
* Acquire an understanding of the operational processes (e.g.
manual underwriting, portfolio management, collections) which will aid in understanding acquisition performance drivers
* Communicate with Executive stakeholders on fraud initiatives and solution discussion.
* Conduct ad hoc analytics and contribute to various projects representing Risk Management
Required qualifications, capabilities and skills:
* Master's degree and 4+ years of risk management required
* Background in statistics, econometric, or other quantitative field required
* Advanced understanding of SAS, SAS Enterprise Miner, or other decision tree software
* Ability to query large amounts of data and transform the raw data into actionable management information
* Familiarity with risk analytic techniques
* Strong analytical and problem-solving abilities
* Strong written and oral communication skills
* Experience delivering recommendations ...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:14
-
Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Executive Director of the Auto Risk Management organization you will be responsible for leading the Investments & Insights function.
You will be highly visible by senior stakeholders and will be responsible for auto narrating trends, anticipate new and emerging risks, influence the auto securitization agenda and use expert judgement to form a viewpoint that can be leveraged in strategic investment decisions, senior stakeholder communication and management of regulatory engagement.
You must be able to provide strategic guidance and credible review challenge to senior leaders and the business while excelling at creative thinking, problem solving, effective communication, project and relationship management, and should be detail-oriented and self-motivated.
Job Responsibilities
* Manage a team as well as work independently to successfully complete analytical tasks starting with problem identification, defining objectives, data discovery, synthesis and analysis, formulating concise conclusions with actionable recommendations, and creating presentations to pitch findings and/or viewpoints spanning across both retail and wholesale lending
* Responsible for risk assessment and views on Auto securitization agenda as well as handling investor communication
* Oversees and centralize the communications from the Auto Risk team, including content, reporting, messaging and communications to both internal and external audiences
* Build relationships within Auto and across the organization to proactively gather insights, stay in sync and deliver within timelines risk impact assessment and broad industry trends - strong ability to work under tight timelines
* Leverage industry and competitor insights as part of staying up to date on evolving trends and impact to auto business
* Answer ambiguous questions comfortably, by forming a credit point of view and generating creative solutions that address the requests
* Actively participate and present in Risk meetings and forums
* Participate in senior management requests, including responding to ad-hoc questions and preparing talking points for investor meetings/presentations
Required qualifications, capabilities, and skills
* Bachelor's degree with a minimum 10 years of relevant experience in Risk Management and/or Finance and 5 years of management-level experience preferably at a large financial institution.
* 5+ years of strategic analytics experience, pr...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:08
-
Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Executive Director in the Auto Risk Management organization, you will be responsible for the Collections Risk Strategy function.
You will lead a team of strategic analysts to develop, execute, and monitor the end to end collections credit risk management strategies for the auto loan and lease portfolio.
You will need a background in credit risk management, be able to lead and work closely with stakeholders, such as Operations, Modeling and Finance team by voicing risk views, influencing, and tackling business challenges.
You will work with stakeholders across the bank, leveraging data and insights to assess collections strategy adequacy, identify opportunities for further optimization and develop innovative products and services that help drive better performance.
You must be able to provide strategic guidance and effectively manage demand requests by senior leaders and the business while excelling at creative thinking, problem solving, effective communication, project and relationship management, and should be detail-oriented and self-motivated.
Job Responsibilities
* Lead a team that is responsible for the development and ownership of the end to end lifecycle of collections credit risk strategies as well as oversight of operations practices to ensure adherence to risk requirements for both auto loans & leases.
* Provide and direct complex analysis on credit risk and collections strategy effectiveness in order to identify emerging risks, assess effectiveness of existing strategies, ensure adherence to regulatory guidance and establish a culture of intentional testing in strategic change recommendations and establish risk threshold that help business stay within risk appetite limits
* Monitor industry and economic trends on automotive industry as well as changes in consumer behavior to understand impacts on collateral values and consumer willingness to repay debt
* Monitor operations & credit risk strategy performance, establish program performance guardrails and evaluate effectiveness by identifying issues, opportunities and recommend credit & collections actions
* Challenge partners across supporting businesses to ensure alignment with risk requirements and other Credit Risk limits and metrics
* Maintain relationship & dialogue with external regulators and supporting exams
* Provide regular updates to senior risk leadership, risk forums, management & credit risk committees and regulators
* Ans...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:07
-
In Robotics & Innovations Operations & Ops Technology, we own product financials (technology investments and product revenue/benefits) and act as trusted Finance business advisors to Product Owners and Technology partners.
In addition, we manage all Technology business management and expense approvals for Chief Technology Officer for Operations Technology.
As a Senior Associate in Robotics & Innovations Operations & Ops Technology, you will work closely with Consumer & Community Banking Operations executives, Product Owners, Business Analysis & Capacity Planning, Finance and Analytics partners to develop meaningful business insights through analysis and financial modeling, identify opportunities for delivering business value and improving customer experience, create budgets/forecasts, monthly actuals reporting and senior executive presentations.
You will also oversee the daily, weekly and monthly management of all Technology expenses approvals, and to be successful the candidate will interact with Operations Technology leadership team, Tech Chief Financial Officer colleagues and peers.
You will perform financial planning and analysis, budgeting and forecasting, actuals reporting, business analysis, financial modeling, and reporting of product profit & loss.
In this role you will leverage Excel and PowerPoint in conjunction with other JPMorgan financial tools to create meaningful reports and analysis.
Job responsibilities
* Collaborate with Product teams to identify, quantify and model financial value for product features on product roadmap and backlog
* Develop and manage product profit & loss - technology investments & budget for the Technology organization, product benefits and budget for Product team
* Communicate product benefits to all key stakeholders - Operations Head of Product, Operations Chief Financial Officer, Business Planning & Analysis (BP&A) team, Operations leaders and broader Operations Finance and Technology organizations
* Prepare expense tracking for key initiatives
* Review, analyze and present monthly financial results for the product
* Manage end-to-end the full lifecycle of Technology expense approvals, review them with senior leadership in Technology and Finance
* Ensure all Technology expense requests adhere to firm standards, policies and procedures and are accounted for in the Operations Technology budget
* Support development of dashboards for product financial performance, product staffing and Executive Management Reporting
* Support ad hoc requests from the Business, Senior Management, and Consumer Community Banking Planning & Analysis (P&A)
* Support continuous improvement initiatives
Required qualifications, capabilities, and skills
* 5+ years of related work experience, preferably in Financial Services or Operations
* Strong verbal and written communication skills with the ability to articulate complex issues clearly is critical
* Strong anal...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:04
-
At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Investment Associate in J.P.
Morgan Wealth Management, you will provide client service, operational marketing and administrative support to Private Client Advisors within Wealth Management.
Job responsibilities
* Support Advisors book of business including but not limited to facilitating accurately and timely operational requests such as account opening, money movement and investment trades
* Aid the Advisors by building and maintaining client relationships through processing requests, resolving issues, and providing up-to-date information and assisting the Advisors with ongoing wealth planning for clients and referral source management and new lead generation
* Assist in managing relationship and account reviews, promoting firm services to deepen client relationships; prepare timely and accurate performance reports
* Actively engage in Risk Management; including Know Your Customer procedures, Account Reviews and Inquires
* Support business unit operational procedures and compliance requirements (e.g.
completion of required operational forms and documentation)
* Prioritize daily work, track progress for current work, and consistently meet deadlines
* Maintain and foster team culture
Required qualifications, capabilities, and skills
* A valid and active Series 7 license is required or may be obtained within a 60 day condition of employment
* If you were registered after October 1, 2018 you must also have a valid and active Securities Industry Essential (SIE) exam
* A valid and active Series 66 (63/65), and Life and Health Insurance license must be obtained within 60 days of starting in the role as a condition of employment
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED
Investment products and services are offered through J.P.
Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC.
Annuities are made available through Chase Insurance Agency, Inc.
(CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc.
in Florida.
JPMS, CIA and JPMorgan Chase Bank, N.A.
are affiliated companies under the common control of JPMorgan Chase & Co.
Products no...
....Read more...
Type: Permanent Location: Sherman, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:03
-
If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.
As a Senior Director of Software Engineering at JPMorgan Chase within the Corporate Technology - Corporate Oversight and Governance Technology team, you lead a technical area and drive impact within teams, technologies, and projects across departments.
Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.
The ideal candidate will be responsible for developing and implementing robust data governance frameworks and controls to ensure the integrity, security, and compliance of our organization's data assets.
Job responsibilities
* Leads technology and process implementations to achieve functional technology objectives
* Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
* Influences peer leaders and senior stakeholders across the business, product, and technology teams
* Develops and maintains comprehensive data governance policies, procedures, and standards to ensure the accuracy, completeness, and reliability of data.
* Establishes data quality standards and metrics and implement processes to monitor and improve data quality across the organization.
* Collaborates with cross-functional teams to define data ownership, roles, and responsibilities, and establish data stewardship processes.
* Designs and implements data classification schemes to classify data based on sensitivity and criticality and enforce appropriate access controls and security measures.
* Ensures compliance with relevant data privacy regulations such as GDPR, CCPA, and other industry-specific regulations.
* Conducts regular reviews and assessments to identify gaps in data governance and controls and develop action plans to address deficiencies.
* Partners with the firmwide Data Governance teams on best practices and drive this across the organization.
Required qualifications, capabilities, and skills
* Formal training, or certification in data governance, data management or related field and 10+ years applied experience.
In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
* Bachelor's degree in computer science, Information Systems, or related field.
* Strong understanding of data governance principles, practices, and frameworks.
* Experience implementing data governance tools and technologies.
* Knowledge of...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-03 09:13:01
