-
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, emails, and personnel requests for technical support.
- Identify, research, and resolve technical problems.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Provide hardware support of laptops such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as; scanners, copiers, printers, monitors, and other peripherals.
- Assign username, password.
and access right permissions for multiple proprietary applications, as well as client software.
Job-Specific Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software
Job-Specific Minimum Requirements:
- Must have a minimum of 6 months' of production experience in the BOSC program.
- Must be Bilingual (Spanish)
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing syste...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-12 09:34:00
-
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, emails, and personnel requests for technical support.
- Identify, research, and resolve technical problems.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Provide hardware support of laptops such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as; scanners, copiers, printers, monitors, and other peripherals.
- Assign username, password.
and access right permissions for multiple proprietary applications, as well as client software.
Job-Specific Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software
Job-Specific Minimum Requirements:
- Must have a minimum of 6 months' of production experience in the BOSC program.
- Must be Bilingual (Spanish)
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing syste...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:59
-
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, emails, and personnel requests for technical support.
- Identify, research, and resolve technical problems.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Provide hardware support of laptops such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as; scanners, copiers, printers, monitors, and other peripherals.
- Assign username, password.
and access right permissions for multiple proprietary applications, as well as client software.
Job-Specific Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software
Job-Specific Minimum Requirements:
- Must have a minimum of 6 months' of production experience in the BOSC program.
- Must be Bilingual (Spanish)
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing syste...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:59
-
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, emails, and personnel requests for technical support.
- Identify, research, and resolve technical problems.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Provide hardware support of laptops such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as; scanners, copiers, printers, monitors, and other peripherals.
- Assign username, password.
and access right permissions for multiple proprietary applications, as well as client software.
Job-Specific Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software
Job-Specific Minimum Requirements:
- Must have a minimum of 6 months' of production experience in the BOSC program.
- Must be Bilingual (Spanish)
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing syste...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:58
-
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, emails, and personnel requests for technical support.
- Identify, research, and resolve technical problems.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Provide hardware support of laptops such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as; scanners, copiers, printers, monitors, and other peripherals.
- Assign username, password.
and access right permissions for multiple proprietary applications, as well as client software.
Job-Specific Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software
Job-Specific Minimum Requirements:
- Must have a minimum of 6 months' of production experience in the BOSC program.
- Must be Bilingual (Spanish)
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing syste...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:57
-
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, emails, and personnel requests for technical support.
- Identify, research, and resolve technical problems.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Provide hardware support of laptops such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as; scanners, copiers, printers, monitors, and other peripherals.
- Assign username, password.
and access right permissions for multiple proprietary applications, as well as client software.
Job-Specific Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software
Job-Specific Minimum Requirements:
- Must have a minimum of 6 months' of production experience in the BOSC program.
- Must be Bilingual (Spanish)
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing syste...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:57
-
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, emails, and personnel requests for technical support.
- Identify, research, and resolve technical problems.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Provide hardware support of laptops such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as; scanners, copiers, printers, monitors, and other peripherals.
- Assign username, password.
and access right permissions for multiple proprietary applications, as well as client software.
Job-Specific Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software
Job-Specific Minimum Requirements:
- Must have a minimum of 6 months' of production experience in the BOSC program.
- Must be Bilingual (Spanish)
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing syste...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:56
-
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, emails, and personnel requests for technical support.
- Identify, research, and resolve technical problems.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Provide hardware support of laptops such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as; scanners, copiers, printers, monitors, and other peripherals.
- Assign username, password.
and access right permissions for multiple proprietary applications, as well as client software.
Job-Specific Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software
Job-Specific Minimum Requirements:
- Must have a minimum of 6 months' of production experience in the BOSC program.
- Must be Bilingual (Spanish)
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing syste...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:56
-
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, emails, and personnel requests for technical support.
- Identify, research, and resolve technical problems.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Provide hardware support of laptops such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as; scanners, copiers, printers, monitors, and other peripherals.
- Assign username, password.
and access right permissions for multiple proprietary applications, as well as client software.
Job-Specific Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software
Job-Specific Minimum Requirements:
- Must have a minimum of 6 months' of production experience in the BOSC program.
- Must be Bilingual (Spanish)
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing syste...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:55
-
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, emails, and personnel requests for technical support.
- Identify, research, and resolve technical problems.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Provide hardware support of laptops such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as; scanners, copiers, printers, monitors, and other peripherals.
- Assign username, password.
and access right permissions for multiple proprietary applications, as well as client software.
Job-Specific Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software
Job-Specific Minimum Requirements:
- Must have a minimum of 6 months' of production experience in the BOSC program.
- Must be Bilingual (Spanish)
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing syste...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:51
-
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, emails, and personnel requests for technical support.
- Identify, research, and resolve technical problems.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Provide hardware support of laptops such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as; scanners, copiers, printers, monitors, and other peripherals.
- Assign username, password.
and access right permissions for multiple proprietary applications, as well as client software.
Job-Specific Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, email and personnel requests for technical support.
- Identify, research and resolve technical problems.
- Document, track and monitor problems to ensure timely resolution.
- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues.
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Correct application issues, solve network and security problems and identify common PC software and hardware problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals.
- Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software
Job-Specific Minimum Requirements:
- Must have a minimum of 6 months' of production experience in the BOSC program.
- Must be Bilingual (Spanish)
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
- Work tasks as assigned which include but not limited to email, chat, ticketing syste...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:51
-
1.
Participant navigation and access support
• Support participants where progression is affected by system, access, communication, service or environmental barriers.
• Help participants understand available local options and make informed choices about support routes.
• Facilitate warm introductions, supported self-referrals and practical preparation for service contact through community partnerships & local authority.
• Track whether contact, attendance and engagement occur and agree alternative routes where needed.
2.
Local partnership development
• Build and maintain relationships with NHS, primary care, community health, local authority, social prescribing, VCSE, disability, skills and community partners.
• Maintain an accurate local service and community asset map, including eligibility, access routes, waiting times and accessibility options.
• Develop warm-referral arrangements and reciprocal communication routes with local partners.
• Attend local partnership forums and contribute to coordinated support around Confident Futures participants.
3.
Adviser and coach support
• Provide factual advice to EAs and Health Confidence Coaches about local services, referral routes and access barriers.
• Contribute to Health Confidence Case Reviews where system barriers are delaying progress.
• Help identify alternatives where services are delayed, unavailable, unsuitable or declined.
• Support teams to understand local gaps, pathway changes and community opportunities.
4.
Long-term condition, disability and accessibility navigation
• Use enhanced knowledge of long-term and fluctuating conditions, disability, neurodiversity and mental wellbeing barriers to understand functional and participation impacts.
• Identify environmental and accessibility barriers such as transport, digital exclusion, communication needs, appointment format, confidence and local provision gaps.
• Support reasonable adjustment conversations and practical access planning without providing clinical advice.
5.
Safeguarding and escalation support
• Recognise, respond to and escalate safeguarding, crisis or urgent concerns in line with Maximus policy and local pathways.
• Maintain accurate documentation of concerns, information shared, actions taken and outcomes.
• Operate with Safeguarding Adults Level 3 training and access to role-specific safeguarding supervision.
• Liaise with the Safeguarding Lead and Clinical Governance Lead where concerns exceed role scope.
6.
Continuous improvement and reporting
• Identify recurring access problems, referral gaps, waiting-list issues and local service capacity barriers.
• Monitor referral outcomes and support evidence for performance, participant experience and quarterly reporting.
• Feed local intelligence into continuous improvement, partnership development and solution design.
• Support quality assurance through accurate, timely and auditable records.
Key Interna...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:50
-
1.
Participant navigation and access support
• Support participants where progression is affected by system, access, communication, service or environmental barriers.
• Help participants understand available local options and make informed choices about support routes.
• Facilitate warm introductions, supported self-referrals and practical preparation for service contact through community partnerships & local authority.
• Track whether contact, attendance and engagement occur and agree alternative routes where needed.
2.
Local partnership development
• Build and maintain relationships with NHS, primary care, community health, local authority, social prescribing, VCSE, disability, skills and community partners.
• Maintain an accurate local service and community asset map, including eligibility, access routes, waiting times and accessibility options.
• Develop warm-referral arrangements and reciprocal communication routes with local partners.
• Attend local partnership forums and contribute to coordinated support around Confident Futures participants.
3.
Adviser and coach support
• Provide factual advice to EAs and Health Confidence Coaches about local services, referral routes and access barriers.
• Contribute to Health Confidence Case Reviews where system barriers are delaying progress.
• Help identify alternatives where services are delayed, unavailable, unsuitable or declined.
• Support teams to understand local gaps, pathway changes and community opportunities.
4.
Long-term condition, disability and accessibility navigation
• Use enhanced knowledge of long-term and fluctuating conditions, disability, neurodiversity and mental wellbeing barriers to understand functional and participation impacts.
• Identify environmental and accessibility barriers such as transport, digital exclusion, communication needs, appointment format, confidence and local provision gaps.
• Support reasonable adjustment conversations and practical access planning without providing clinical advice.
5.
Safeguarding and escalation support
• Recognise, respond to and escalate safeguarding, crisis or urgent concerns in line with Maximus policy and local pathways.
• Maintain accurate documentation of concerns, information shared, actions taken and outcomes.
• Operate with Safeguarding Adults Level 3 training and access to role-specific safeguarding supervision.
• Liaise with the Safeguarding Lead and Clinical Governance Lead where concerns exceed role scope.
6.
Continuous improvement and reporting
• Identify recurring access problems, referral gaps, waiting-list issues and local service capacity barriers.
• Monitor referral outcomes and support evidence for performance, participant experience and quarterly reporting.
• Feed local intelligence into continuous improvement, partnership development and solution design.
• Support quality assurance through accurate, timely and auditable records.
Key Interna...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:50
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS199, T1, Band 4
CAL Test Engineer supports testing operations by executing integration and system testing for network, server, and hardware changes within the Client Access Lab (CAL).
The role supports physical and virtual test environments, coordinates onsite lab activities, documents test results and defects, and works closely with QA/Risk and operations teams to ensure changes are validated and ready for deployment.
Job-Specific Essential Duties and Responsibilities:
-Perform functional, regression, compatibility, and performance testing of enterprise IT/OT infrastructure components, including physical servers, network devices (routers, switches, firewalls), operating system images, and security devices.
- Conduct integration testing across infrastructure layers (network segments, security platforms, and server/storage environments) to validate interoperability and configuration compliance against change requests and requirements.
- Provide day-to-day operational support for the Client Access Lab (CAL), including coordination of physical and virtual test environments (DTE, SysTest, ITE) used for development, integration, and validation activities.
- Develop and maintain test plans, test cases, and test reports; document test results with clear traceability to requirements and change requests; track defects and coordinate retesting and resolution with engineering and operations teams.
- Support break-fix and restoration of service activities; conduct performance and functional testing post-restoration to validate system integrity before returning to operation.
- Ensure test activities comply with risk management, change control, and release management processes and agency security and configuration policies.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field OR equivalent relevant experience.
- 1+ years of hands-on IT infrastructure testing or systems support experience in an enterprise environment.
- Demonstrated experience testing infrastructure components such as servers (physical/virtual), network devices, OS images, storage systems, or security devices.
- Familiarity with performance and monitoring concepts for network and server infrastructure (e.g., bandwidth, latency, throughput, capacity utilization).
- Experience with enterprise change management processes (e.g., ServiceNow or equivalent ITSM) and how testing integrates with change requests and production deployments.
- Ability to work on-site in Tyson's Corner, Virginia as required.
- Capability to support onsite lab coordination, including physical hardware, cabling, and test environment configuration - Ability to obtain and maintain a Public Trust is requi...
....Read more...
Type: Permanent Location: Mclean, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:49
-
1.
Participant navigation and access support
• Support participants where progression is affected by system, access, communication, service or environmental barriers.
• Help participants understand available local options and make informed choices about support routes.
• Facilitate warm introductions, supported self-referrals and practical preparation for service contact through community partnerships & local authority.
• Track whether contact, attendance and engagement occur and agree alternative routes where needed.
2.
Local partnership development
• Build and maintain relationships with NHS, primary care, community health, local authority, social prescribing, VCSE, disability, skills and community partners.
• Maintain an accurate local service and community asset map, including eligibility, access routes, waiting times and accessibility options.
• Develop warm-referral arrangements and reciprocal communication routes with local partners.
• Attend local partnership forums and contribute to coordinated support around Confident Futures participants.
3.
Adviser and coach support
• Provide factual advice to EAs and Health Confidence Coaches about local services, referral routes and access barriers.
• Contribute to Health Confidence Case Reviews where system barriers are delaying progress.
• Help identify alternatives where services are delayed, unavailable, unsuitable or declined.
• Support teams to understand local gaps, pathway changes and community opportunities.
4.
Long-term condition, disability and accessibility navigation
• Use enhanced knowledge of long-term and fluctuating conditions, disability, neurodiversity and mental wellbeing barriers to understand functional and participation impacts.
• Identify environmental and accessibility barriers such as transport, digital exclusion, communication needs, appointment format, confidence and local provision gaps.
• Support reasonable adjustment conversations and practical access planning without providing clinical advice.
5.
Safeguarding and escalation support
• Recognise, respond to and escalate safeguarding, crisis or urgent concerns in line with Maximus policy and local pathways.
• Maintain accurate documentation of concerns, information shared, actions taken and outcomes.
• Operate with Safeguarding Adults Level 3 training and access to role-specific safeguarding supervision.
• Liaise with the Safeguarding Lead and Clinical Governance Lead where concerns exceed role scope.
6.
Continuous improvement and reporting
• Identify recurring access problems, referral gaps, waiting-list issues and local service capacity barriers.
• Monitor referral outcomes and support evidence for performance, participant experience and quarterly reporting.
• Feed local intelligence into continuous improvement, partnership development and solution design.
• Support quality assurance through accurate, timely and auditable records.
Key Interna...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:48
-
1.
Participant navigation and access support
• Support participants where progression is affected by system, access, communication, service or environmental barriers.
• Help participants understand available local options and make informed choices about support routes.
• Facilitate warm introductions, supported self-referrals and practical preparation for service contact through community partnerships & local authority.
• Track whether contact, attendance and engagement occur and agree alternative routes where needed.
2.
Local partnership development
• Build and maintain relationships with NHS, primary care, community health, local authority, social prescribing, VCSE, disability, skills and community partners.
• Maintain an accurate local service and community asset map, including eligibility, access routes, waiting times and accessibility options.
• Develop warm-referral arrangements and reciprocal communication routes with local partners.
• Attend local partnership forums and contribute to coordinated support around Confident Futures participants.
3.
Adviser and coach support
• Provide factual advice to EAs and Health Confidence Coaches about local services, referral routes and access barriers.
• Contribute to Health Confidence Case Reviews where system barriers are delaying progress.
• Help identify alternatives where services are delayed, unavailable, unsuitable or declined.
• Support teams to understand local gaps, pathway changes and community opportunities.
4.
Long-term condition, disability and accessibility navigation
• Use enhanced knowledge of long-term and fluctuating conditions, disability, neurodiversity and mental wellbeing barriers to understand functional and participation impacts.
• Identify environmental and accessibility barriers such as transport, digital exclusion, communication needs, appointment format, confidence and local provision gaps.
• Support reasonable adjustment conversations and practical access planning without providing clinical advice.
5.
Safeguarding and escalation support
• Recognise, respond to and escalate safeguarding, crisis or urgent concerns in line with Maximus policy and local pathways.
• Maintain accurate documentation of concerns, information shared, actions taken and outcomes.
• Operate with Safeguarding Adults Level 3 training and access to role-specific safeguarding supervision.
• Liaise with the Safeguarding Lead and Clinical Governance Lead where concerns exceed role scope.
6.
Continuous improvement and reporting
• Identify recurring access problems, referral gaps, waiting-list issues and local service capacity barriers.
• Monitor referral outcomes and support evidence for performance, participant experience and quarterly reporting.
• Feed local intelligence into continuous improvement, partnership development and solution design.
• Support quality assurance through accurate, timely and auditable records.
Key Interna...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:48
-
1.
Participant navigation and access support
• Support participants where progression is affected by system, access, communication, service or environmental barriers.
• Help participants understand available local options and make informed choices about support routes.
• Facilitate warm introductions, supported self-referrals and practical preparation for service contact through community partnerships & local authority.
• Track whether contact, attendance and engagement occur and agree alternative routes where needed.
2.
Local partnership development
• Build and maintain relationships with NHS, primary care, community health, local authority, social prescribing, VCSE, disability, skills and community partners.
• Maintain an accurate local service and community asset map, including eligibility, access routes, waiting times and accessibility options.
• Develop warm-referral arrangements and reciprocal communication routes with local partners.
• Attend local partnership forums and contribute to coordinated support around Confident Futures participants.
3.
Adviser and coach support
• Provide factual advice to EAs and Health Confidence Coaches about local services, referral routes and access barriers.
• Contribute to Health Confidence Case Reviews where system barriers are delaying progress.
• Help identify alternatives where services are delayed, unavailable, unsuitable or declined.
• Support teams to understand local gaps, pathway changes and community opportunities.
4.
Long-term condition, disability and accessibility navigation
• Use enhanced knowledge of long-term and fluctuating conditions, disability, neurodiversity and mental wellbeing barriers to understand functional and participation impacts.
• Identify environmental and accessibility barriers such as transport, digital exclusion, communication needs, appointment format, confidence and local provision gaps.
• Support reasonable adjustment conversations and practical access planning without providing clinical advice.
5.
Safeguarding and escalation support
• Recognise, respond to and escalate safeguarding, crisis or urgent concerns in line with Maximus policy and local pathways.
• Maintain accurate documentation of concerns, information shared, actions taken and outcomes.
• Operate with Safeguarding Adults Level 3 training and access to role-specific safeguarding supervision.
• Liaise with the Safeguarding Lead and Clinical Governance Lead where concerns exceed role scope.
6.
Continuous improvement and reporting
• Identify recurring access problems, referral gaps, waiting-list issues and local service capacity barriers.
• Monitor referral outcomes and support evidence for performance, participant experience and quarterly reporting.
• Feed local intelligence into continuous improvement, partnership development and solution design.
• Support quality assurance through accurate, timely and auditable records.
Key Interna...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:47
-
1.
Participant navigation and access support
• Support participants where progression is affected by system, access, communication, service or environmental barriers.
• Help participants understand available local options and make informed choices about support routes.
• Facilitate warm introductions, supported self-referrals and practical preparation for service contact through community partnerships & local authority.
• Track whether contact, attendance and engagement occur and agree alternative routes where needed.
2.
Local partnership development
• Build and maintain relationships with NHS, primary care, community health, local authority, social prescribing, VCSE, disability, skills and community partners.
• Maintain an accurate local service and community asset map, including eligibility, access routes, waiting times and accessibility options.
• Develop warm-referral arrangements and reciprocal communication routes with local partners.
• Attend local partnership forums and contribute to coordinated support around Confident Futures participants.
3.
Adviser and coach support
• Provide factual advice to EAs and Health Confidence Coaches about local services, referral routes and access barriers.
• Contribute to Health Confidence Case Reviews where system barriers are delaying progress.
• Help identify alternatives where services are delayed, unavailable, unsuitable or declined.
• Support teams to understand local gaps, pathway changes and community opportunities.
4.
Long-term condition, disability and accessibility navigation
• Use enhanced knowledge of long-term and fluctuating conditions, disability, neurodiversity and mental wellbeing barriers to understand functional and participation impacts.
• Identify environmental and accessibility barriers such as transport, digital exclusion, communication needs, appointment format, confidence and local provision gaps.
• Support reasonable adjustment conversations and practical access planning without providing clinical advice.
5.
Safeguarding and escalation support
• Recognise, respond to and escalate safeguarding, crisis or urgent concerns in line with Maximus policy and local pathways.
• Maintain accurate documentation of concerns, information shared, actions taken and outcomes.
• Operate with Safeguarding Adults Level 3 training and access to role-specific safeguarding supervision.
• Liaise with the Safeguarding Lead and Clinical Governance Lead where concerns exceed role scope.
6.
Continuous improvement and reporting
• Identify recurring access problems, referral gaps, waiting-list issues and local service capacity barriers.
• Monitor referral outcomes and support evidence for performance, participant experience and quarterly reporting.
• Feed local intelligence into continuous improvement, partnership development and solution design.
• Support quality assurance through accurate, timely and auditable records.
Key Interna...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:46
-
1.
Participant navigation and access support
• Support participants where progression is affected by system, access, communication, service or environmental barriers.
• Help participants understand available local options and make informed choices about support routes.
• Facilitate warm introductions, supported self-referrals and practical preparation for service contact through community partnerships & local authority.
• Track whether contact, attendance and engagement occur and agree alternative routes where needed.
2.
Local partnership development
• Build and maintain relationships with NHS, primary care, community health, local authority, social prescribing, VCSE, disability, skills and community partners.
• Maintain an accurate local service and community asset map, including eligibility, access routes, waiting times and accessibility options.
• Develop warm-referral arrangements and reciprocal communication routes with local partners.
• Attend local partnership forums and contribute to coordinated support around Confident Futures participants.
3.
Adviser and coach support
• Provide factual advice to EAs and Health Confidence Coaches about local services, referral routes and access barriers.
• Contribute to Health Confidence Case Reviews where system barriers are delaying progress.
• Help identify alternatives where services are delayed, unavailable, unsuitable or declined.
• Support teams to understand local gaps, pathway changes and community opportunities.
4.
Long-term condition, disability and accessibility navigation
• Use enhanced knowledge of long-term and fluctuating conditions, disability, neurodiversity and mental wellbeing barriers to understand functional and participation impacts.
• Identify environmental and accessibility barriers such as transport, digital exclusion, communication needs, appointment format, confidence and local provision gaps.
• Support reasonable adjustment conversations and practical access planning without providing clinical advice.
5.
Safeguarding and escalation support
• Recognise, respond to and escalate safeguarding, crisis or urgent concerns in line with Maximus policy and local pathways.
• Maintain accurate documentation of concerns, information shared, actions taken and outcomes.
• Operate with Safeguarding Adults Level 3 training and access to role-specific safeguarding supervision.
• Liaise with the Safeguarding Lead and Clinical Governance Lead where concerns exceed role scope.
6.
Continuous improvement and reporting
• Identify recurring access problems, referral gaps, waiting-list issues and local service capacity barriers.
• Monitor referral outcomes and support evidence for performance, participant experience and quarterly reporting.
• Feed local intelligence into continuous improvement, partnership development and solution design.
• Support quality assurance through accurate, timely and auditable records.
Key Interna...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:46
-
1.
Participant navigation and access support
• Support participants where progression is affected by system, access, communication, service or environmental barriers.
• Help participants understand available local options and make informed choices about support routes.
• Facilitate warm introductions, supported self-referrals and practical preparation for service contact through community partnerships & local authority.
• Track whether contact, attendance and engagement occur and agree alternative routes where needed.
2.
Local partnership development
• Build and maintain relationships with NHS, primary care, community health, local authority, social prescribing, VCSE, disability, skills and community partners.
• Maintain an accurate local service and community asset map, including eligibility, access routes, waiting times and accessibility options.
• Develop warm-referral arrangements and reciprocal communication routes with local partners.
• Attend local partnership forums and contribute to coordinated support around Confident Futures participants.
3.
Adviser and coach support
• Provide factual advice to EAs and Health Confidence Coaches about local services, referral routes and access barriers.
• Contribute to Health Confidence Case Reviews where system barriers are delaying progress.
• Help identify alternatives where services are delayed, unavailable, unsuitable or declined.
• Support teams to understand local gaps, pathway changes and community opportunities.
4.
Long-term condition, disability and accessibility navigation
• Use enhanced knowledge of long-term and fluctuating conditions, disability, neurodiversity and mental wellbeing barriers to understand functional and participation impacts.
• Identify environmental and accessibility barriers such as transport, digital exclusion, communication needs, appointment format, confidence and local provision gaps.
• Support reasonable adjustment conversations and practical access planning without providing clinical advice.
5.
Safeguarding and escalation support
• Recognise, respond to and escalate safeguarding, crisis or urgent concerns in line with Maximus policy and local pathways.
• Maintain accurate documentation of concerns, information shared, actions taken and outcomes.
• Operate with Safeguarding Adults Level 3 training and access to role-specific safeguarding supervision.
• Liaise with the Safeguarding Lead and Clinical Governance Lead where concerns exceed role scope.
6.
Continuous improvement and reporting
• Identify recurring access problems, referral gaps, waiting-list issues and local service capacity barriers.
• Monitor referral outcomes and support evidence for performance, participant experience and quarterly reporting.
• Feed local intelligence into continuous improvement, partnership development and solution design.
• Support quality assurance through accurate, timely and auditable records.
Key Interna...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:45
-
1.
Participant navigation and access support
• Support participants where progression is affected by system, access, communication, service or environmental barriers.
• Help participants understand available local options and make informed choices about support routes.
• Facilitate warm introductions, supported self-referrals and practical preparation for service contact through community partnerships & local authority.
• Track whether contact, attendance and engagement occur and agree alternative routes where needed.
2.
Local partnership development
• Build and maintain relationships with NHS, primary care, community health, local authority, social prescribing, VCSE, disability, skills and community partners.
• Maintain an accurate local service and community asset map, including eligibility, access routes, waiting times and accessibility options.
• Develop warm-referral arrangements and reciprocal communication routes with local partners.
• Attend local partnership forums and contribute to coordinated support around Confident Futures participants.
3.
Adviser and coach support
• Provide factual advice to EAs and Health Confidence Coaches about local services, referral routes and access barriers.
• Contribute to Health Confidence Case Reviews where system barriers are delaying progress.
• Help identify alternatives where services are delayed, unavailable, unsuitable or declined.
• Support teams to understand local gaps, pathway changes and community opportunities.
4.
Long-term condition, disability and accessibility navigation
• Use enhanced knowledge of long-term and fluctuating conditions, disability, neurodiversity and mental wellbeing barriers to understand functional and participation impacts.
• Identify environmental and accessibility barriers such as transport, digital exclusion, communication needs, appointment format, confidence and local provision gaps.
• Support reasonable adjustment conversations and practical access planning without providing clinical advice.
5.
Safeguarding and escalation support
• Recognise, respond to and escalate safeguarding, crisis or urgent concerns in line with Maximus policy and local pathways.
• Maintain accurate documentation of concerns, information shared, actions taken and outcomes.
• Operate with Safeguarding Adults Level 3 training and access to role-specific safeguarding supervision.
• Liaise with the Safeguarding Lead and Clinical Governance Lead where concerns exceed role scope.
6.
Continuous improvement and reporting
• Identify recurring access problems, referral gaps, waiting-list issues and local service capacity barriers.
• Monitor referral outcomes and support evidence for performance, participant experience and quarterly reporting.
• Feed local intelligence into continuous improvement, partnership development and solution design.
• Support quality assurance through accurate, timely and auditable records.
Key Interna...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:45
-
1.
Participant navigation and access support
• Support participants where progression is affected by system, access, communication, service or environmental barriers.
• Help participants understand available local options and make informed choices about support routes.
• Facilitate warm introductions, supported self-referrals and practical preparation for service contact through community partnerships & local authority.
• Track whether contact, attendance and engagement occur and agree alternative routes where needed.
2.
Local partnership development
• Build and maintain relationships with NHS, primary care, community health, local authority, social prescribing, VCSE, disability, skills and community partners.
• Maintain an accurate local service and community asset map, including eligibility, access routes, waiting times and accessibility options.
• Develop warm-referral arrangements and reciprocal communication routes with local partners.
• Attend local partnership forums and contribute to coordinated support around Confident Futures participants.
3.
Adviser and coach support
• Provide factual advice to EAs and Health Confidence Coaches about local services, referral routes and access barriers.
• Contribute to Health Confidence Case Reviews where system barriers are delaying progress.
• Help identify alternatives where services are delayed, unavailable, unsuitable or declined.
• Support teams to understand local gaps, pathway changes and community opportunities.
4.
Long-term condition, disability and accessibility navigation
• Use enhanced knowledge of long-term and fluctuating conditions, disability, neurodiversity and mental wellbeing barriers to understand functional and participation impacts.
• Identify environmental and accessibility barriers such as transport, digital exclusion, communication needs, appointment format, confidence and local provision gaps.
• Support reasonable adjustment conversations and practical access planning without providing clinical advice.
5.
Safeguarding and escalation support
• Recognise, respond to and escalate safeguarding, crisis or urgent concerns in line with Maximus policy and local pathways.
• Maintain accurate documentation of concerns, information shared, actions taken and outcomes.
• Operate with Safeguarding Adults Level 3 training and access to role-specific safeguarding supervision.
• Liaise with the Safeguarding Lead and Clinical Governance Lead where concerns exceed role scope.
6.
Continuous improvement and reporting
• Identify recurring access problems, referral gaps, waiting-list issues and local service capacity barriers.
• Monitor referral outcomes and support evidence for performance, participant experience and quarterly reporting.
• Feed local intelligence into continuous improvement, partnership development and solution design.
• Support quality assurance through accurate, timely and auditable records.
Key Interna...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:44
-
1.
Participant navigation and access support
• Support participants where progression is affected by system, access, communication, service or environmental barriers.
• Help participants understand available local options and make informed choices about support routes.
• Facilitate warm introductions, supported self-referrals and practical preparation for service contact through community partnerships & local authority.
• Track whether contact, attendance and engagement occur and agree alternative routes where needed.
2.
Local partnership development
• Build and maintain relationships with NHS, primary care, community health, local authority, social prescribing, VCSE, disability, skills and community partners.
• Maintain an accurate local service and community asset map, including eligibility, access routes, waiting times and accessibility options.
• Develop warm-referral arrangements and reciprocal communication routes with local partners.
• Attend local partnership forums and contribute to coordinated support around Confident Futures participants.
3.
Adviser and coach support
• Provide factual advice to EAs and Health Confidence Coaches about local services, referral routes and access barriers.
• Contribute to Health Confidence Case Reviews where system barriers are delaying progress.
• Help identify alternatives where services are delayed, unavailable, unsuitable or declined.
• Support teams to understand local gaps, pathway changes and community opportunities.
4.
Long-term condition, disability and accessibility navigation
• Use enhanced knowledge of long-term and fluctuating conditions, disability, neurodiversity and mental wellbeing barriers to understand functional and participation impacts.
• Identify environmental and accessibility barriers such as transport, digital exclusion, communication needs, appointment format, confidence and local provision gaps.
• Support reasonable adjustment conversations and practical access planning without providing clinical advice.
5.
Safeguarding and escalation support
• Recognise, respond to and escalate safeguarding, crisis or urgent concerns in line with Maximus policy and local pathways.
• Maintain accurate documentation of concerns, information shared, actions taken and outcomes.
• Operate with Safeguarding Adults Level 3 training and access to role-specific safeguarding supervision.
• Liaise with the Safeguarding Lead and Clinical Governance Lead where concerns exceed role scope.
6.
Continuous improvement and reporting
• Identify recurring access problems, referral gaps, waiting-list issues and local service capacity barriers.
• Monitor referral outcomes and support evidence for performance, participant experience and quarterly reporting.
• Feed local intelligence into continuous improvement, partnership development and solution design.
• Support quality assurance through accurate, timely and auditable records.
Key Interna...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:43
-
1.
Participant navigation and access support
• Support participants where progression is affected by system, access, communication, service or environmental barriers.
• Help participants understand available local options and make informed choices about support routes.
• Facilitate warm introductions, supported self-referrals and practical preparation for service contact through community partnerships & local authority.
• Track whether contact, attendance and engagement occur and agree alternative routes where needed.
2.
Local partnership development
• Build and maintain relationships with NHS, primary care, community health, local authority, social prescribing, VCSE, disability, skills and community partners.
• Maintain an accurate local service and community asset map, including eligibility, access routes, waiting times and accessibility options.
• Develop warm-referral arrangements and reciprocal communication routes with local partners.
• Attend local partnership forums and contribute to coordinated support around Confident Futures participants.
3.
Adviser and coach support
• Provide factual advice to EAs and Health Confidence Coaches about local services, referral routes and access barriers.
• Contribute to Health Confidence Case Reviews where system barriers are delaying progress.
• Help identify alternatives where services are delayed, unavailable, unsuitable or declined.
• Support teams to understand local gaps, pathway changes and community opportunities.
4.
Long-term condition, disability and accessibility navigation
• Use enhanced knowledge of long-term and fluctuating conditions, disability, neurodiversity and mental wellbeing barriers to understand functional and participation impacts.
• Identify environmental and accessibility barriers such as transport, digital exclusion, communication needs, appointment format, confidence and local provision gaps.
• Support reasonable adjustment conversations and practical access planning without providing clinical advice.
5.
Safeguarding and escalation support
• Recognise, respond to and escalate safeguarding, crisis or urgent concerns in line with Maximus policy and local pathways.
• Maintain accurate documentation of concerns, information shared, actions taken and outcomes.
• Operate with Safeguarding Adults Level 3 training and access to role-specific safeguarding supervision.
• Liaise with the Safeguarding Lead and Clinical Governance Lead where concerns exceed role scope.
6.
Continuous improvement and reporting
• Identify recurring access problems, referral gaps, waiting-list issues and local service capacity barriers.
• Monitor referral outcomes and support evidence for performance, participant experience and quarterly reporting.
• Feed local intelligence into continuous improvement, partnership development and solution design.
• Support quality assurance through accurate, timely and auditable records.
Key Interna...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:43
-
1.
Participant navigation and access support
• Support participants where progression is affected by system, access, communication, service or environmental barriers.
• Help participants understand available local options and make informed choices about support routes.
• Facilitate warm introductions, supported self-referrals and practical preparation for service contact through community partnerships & local authority.
• Track whether contact, attendance and engagement occur and agree alternative routes where needed.
2.
Local partnership development
• Build and maintain relationships with NHS, primary care, community health, local authority, social prescribing, VCSE, disability, skills and community partners.
• Maintain an accurate local service and community asset map, including eligibility, access routes, waiting times and accessibility options.
• Develop warm-referral arrangements and reciprocal communication routes with local partners.
• Attend local partnership forums and contribute to coordinated support around Confident Futures participants.
3.
Adviser and coach support
• Provide factual advice to EAs and Health Confidence Coaches about local services, referral routes and access barriers.
• Contribute to Health Confidence Case Reviews where system barriers are delaying progress.
• Help identify alternatives where services are delayed, unavailable, unsuitable or declined.
• Support teams to understand local gaps, pathway changes and community opportunities.
4.
Long-term condition, disability and accessibility navigation
• Use enhanced knowledge of long-term and fluctuating conditions, disability, neurodiversity and mental wellbeing barriers to understand functional and participation impacts.
• Identify environmental and accessibility barriers such as transport, digital exclusion, communication needs, appointment format, confidence and local provision gaps.
• Support reasonable adjustment conversations and practical access planning without providing clinical advice.
5.
Safeguarding and escalation support
• Recognise, respond to and escalate safeguarding, crisis or urgent concerns in line with Maximus policy and local pathways.
• Maintain accurate documentation of concerns, information shared, actions taken and outcomes.
• Operate with Safeguarding Adults Level 3 training and access to role-specific safeguarding supervision.
• Liaise with the Safeguarding Lead and Clinical Governance Lead where concerns exceed role scope.
6.
Continuous improvement and reporting
• Identify recurring access problems, referral gaps, waiting-list issues and local service capacity barriers.
• Monitor referral outcomes and support evidence for performance, participant experience and quarterly reporting.
• Feed local intelligence into continuous improvement, partnership development and solution design.
• Support quality assurance through accurate, timely and auditable records.
Key Interna...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-09-12 09:33:42
