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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:20
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:19
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:19
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:18
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:18
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:17
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:17
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:16
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:16
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:15
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:15
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:14
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:14
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:13
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:13
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:12
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:11
-
At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role:
The Financial Controls Organization (FCO) Consultant role is responsible for the development of internal controls for critical high-risk financial processes and oversight of the Sarbanes-Oxley (SOx) compliance program. These responsibilities include establishing control frameworks for new corporate transactions and IT platforms (e.g.
acquisitions, business combinations, divestitures, technology infrastructure, application deployment, etc.), supporting annual SOx and project scoping, developing and executing targeted training programs, developing and disseminating global process templates, and communicating results to management.
This role requires a strong working knowledge of SOx and integrated risk-control frameworks. The role will work closely with corporate Finance management, affiliate Controllers/CFO’s, global project leaders, process owners, Corporate Audit Services (CAS), IT, Ernst & Young (EY), and third-party service providers to influence and drive key decisions. The role will support the global organization in progressing the quality of financial processes and reporting, as well as guide project teams for proper integration of controls during stand-up. This role reports directly to the Senior Director of the FCO.
Your Responsibilities:
Development and Oversight of Internal Control Initiatives:
* Determine project scope and develop procedures for corporate transactions and implementations, affiliate processes, and shared service center assessments to ensure appropriate risk mitigation, control development, and identify opportunities for automation
* Provide SOx and internal control consultation on changes to controls (new, redesign, gaps, etc.).
Understand the business environment, monitor changes, and assess the impact to the financial controls framework
* Assist with the development and ongoing monitoring of the global SOx project plan and materiality
* Liaise with FCO regional team members, CAS Coordinators and SOx IT Coordinator to coordinate program efficiently and resolve issues timely
* ...
....Read more...
Type: Permanent Location: Greenfield, US-IN
Salary / Rate: 113900
Posted: 2025-01-11 07:20:11
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:10
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:10
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Tulsa, US-OK
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:09
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Providence, US-RI
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:09
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Eugene, US-OR
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:08
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:08
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2025-01-11 07:20:07
