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Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:19
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Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Detroit, US-MI
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:17
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Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Springfield, US-MA
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:17
-
Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Bowling Green, US-KY
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:16
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Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Shreveport, US-LA
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:15
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Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Portland, US-ME
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:14
-
Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Baton Rouge, US-LA
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:14
-
Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: New Orleans, US-LA
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:13
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Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:12
-
Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Kansas City, US-KS
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:11
-
Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Sioux City, US-IA
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:11
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR050842
....Read more...
Type: Permanent Location: Buffalo, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:10
-
Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:09
-
Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:08
-
Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Davenport, US-IA
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:07
-
Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Springfield, US-IL
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:07
-
Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Fort Wayne, US-IN
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:06
-
Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Evansville, US-IN
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:05
-
Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:04
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist department manager in achieving sales and profit goals established for the department, and monitor and control all established quality assurance standards.
Work closely with the Deli/Baker Merchandising team, as well as the Deli/Bakery department to create an environment that is engaging to customers.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in Colorado, King Soopers merged with The Kroger Company in 1983.
Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our King Soopers family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Ability to handle stressful situations
Desired Previous Job Experience
* High school education or equivalent...
....Read more...
Type: Permanent Location: Castle Rock, US-CO
Salary / Rate: 22.55
Posted: 2025-04-19 08:55:04
-
Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:03
-
Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:02
-
Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Idaho Falls, US-ID
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:01
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Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:00
-
Description & Requirements
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike.
This position will start training on Monday May 19, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
Minimum Requirements
- High School Diploma or GED required.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday May 19, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Please note: With this position you are required to have Maximus provide you with equipment to use.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2025-04-19 08:55:00
