-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:48
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:47
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:47
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:46
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:45
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:45
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:44
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:43
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:43
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:42
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:41
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:41
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:40
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:39
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:39
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:38
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:38
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:37
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:36
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:36
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:35
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:34
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:34
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:33
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS IT and OT environments, including on-premises, cloud, and hybrid systems.
- Serve as a Tier-2 ICAM engineer, troubleshooting complex authentication, identity, and access issues, and implementing approved configuration changes across directory and SSO platforms.
- Manage PIV-based multi-factor authentication (MFA) and ensure compliance with HSPD-12 requirements for logical access.
- Enforce role-based access control (RBAC) and least-privilege principles, including privileged account lifecycle management, audits, and support for privileged user training.
- Maintain comprehensive ICAM audit trails, ensuring logging, monitoring, and evidence collection support DHS compliance, cybersecurity operations, and audit readiness.
- Produce ICAM compliance, lifecycle, and metrics reporting, including inactive account identification, service account tracking, and annual service account credential resets.
- Develop and maintain detailed ICAM documentation, workflows, and standard operating procedures to support operational transparency, resilience, and knowledge transfer.
Job-Specific Minimum Requirements:
- Hands-on experience operating enterprise directory services and SSO/federation platforms
- Experience supporting PIV-based MFA and HSPD-12 logical access compliance
- Proven ability to manage privileged accounts, RBAC enforcement, and least-privilege controls
- Experience maintaining ICAM audit logs, lifecycle reporting, and compliance artifacts
- Ability to identify inactive accounts, track service accounts, and manage annual credential resets
- Experience supporting ICAM services across on-premises, cloud, and hybrid environments
- Familiarity with integrating ICAM operations with cybersecurity, incident response, and audit functions
- Bachelor's degree in information systems, Computer Science, Cybersecurity, or a related field (or equivalent experience)
- 5+ years supporting enterprise identity, directory, or access management services
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with Zero Trust identity concepts and enterprise authentication modernization
- Experience developing automated audit reporting and identity analytics dashboards
- Strong documentation and stakeholder communication skills
- Experience supporting ICAM-related user and privileged access training initiatives
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Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected character...
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Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2026-09-26 10:45:32
