-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Newark, US-NJ
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:31
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Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Omaha, US-NE
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:30
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Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: North Platte, US-NE
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:29
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Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Bozeman, US-MT
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:28
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Missoula, US-MT
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:26
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Perform general clean-up and stock work in the Meat department and provide customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Colorado, City Market merged with The Kroger Company in 1983.
Today, we're proudly serving City Market customers in 34 stores throughout Colorado, Utah and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our City Market family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Willing to work weekends and holidays.
* Demonstrates effective written and verbal communication skills that engage our customers and associates.
* Able to read shelf tags, signs, product labels, training materials, and bulletins.
* Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
* Personal initiative and follow through to completion.
* Ability to work as part of a team in a fast-paced environment.
* Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment...
....Read more...
Type: Permanent Location: Grand Junction, US-CO
Salary / Rate: 19.08
Posted: 2025-11-28 08:03:25
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:25
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:23
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Tupelo, US-MS
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:22
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Billings, US-MT
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:21
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Hattiesburg, US-MS
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:19
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:19
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Springfield, US-MO
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:17
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Duluth, US-MN
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:16
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Marquette, US-MI
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:15
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:14
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Jackson, US-MS
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:13
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Grand Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:12
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Detroit, US-MI
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:11
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Portland, US-ME
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:09
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Aberdeen, US-MD
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:08
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:07
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:06
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Springfield, US-MA
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:05
-
Description & Requirements
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
*Position is contingent upon contract award
*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
• Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
• Monitor learner performance and provide feedback to the Training Supervisor as needed.
• Serve as a subject matter expert for assigned customer agencies.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Experience conducting virtual training sessions using Microsoft Teams preferred.
• Strong communication and facilitation skills, with the ability to engage remote learners effectively.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determ...
....Read more...
Type: Permanent Location: Bangor, US-ME
Salary / Rate: Not Specified
Posted: 2025-11-28 08:03:04
