-
This is a home-based role but with an expectation you will travel up north so ideally you will be located in Greater Manchester, Nottinghamshire, West Yorkshire, South Yorkshire or North Yorkshire.
We are interviewing on Tuesday 27th October in Leeds, so you MUST be available to attend on this date.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Social Value Executive supports the delivery of contractual social value, embedding and continuous improvement of social value across the organisation at a regional level, focused on enabling colleagues, functions and partners to deliver against contractual social value commitments.
The Executive works collaboratively with operational, corporate and external stakeholders to embed social value into everyday business activity, strengthen community and supply chain outcomes, and ensure consistent monitoring, reporting and learning across the organisation.
The role is to support delivery of social value initiatives across the Region on multiple contracts.
Travel will be required to locations across the regional contract areas, to support in driving key delivery activities.
You will play a supportive role in coordinating and delivering social value activities to ensure social value is ‘brought to life’ across the contracts within our organisation.
Your role will require you to maintain working relationships with various external organisations with the aim of providing tangible and measurable benefit to the local communities in which we operate.
Specific Accountabilities:
* Embed and champion social value across the organisation by supporting delivery of corporate commitments, driving best practice and continuous improvement internally and across the supply chain, and contributing to organisation-wide initiatives and programmes.
* Build strong internal and external relationships to enable teams to deliver meaningful social value outcomes aligned with corporate priorities and local community needs.
* Support volunteering, inclusive employment, wellbeing and education initiatives by coordinating employee volunteering, working with HR and recruitment on diverse hiring and community partnerships, contributing to wellbeing activity, and supporting programmes that enable future employment opportunities.
* Collect, assure and report social value data across the business by maintaining robust monitoring frameworks, contributing to organisational reporting, and sharing learning and opportunities for continuous improvement.
* Work collaboratively to develop social value strategy, tools, guidance and training,...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: 27500
Posted: 2026-10-27 09:51:01
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This is a home-based role but with an expectation you will travel up north so ideally you will be located in Greater Manchester, Nottinghamshire, West Yorkshire, South Yorkshire or North Yorkshire.
We are interviewing on Tuesday 27th October in Leeds, so you MUST be available to attend on this date.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Social Value Executive supports the delivery of contractual social value, embedding and continuous improvement of social value across the organisation at a regional level, focused on enabling colleagues, functions and partners to deliver against contractual social value commitments.
The Executive works collaboratively with operational, corporate and external stakeholders to embed social value into everyday business activity, strengthen community and supply chain outcomes, and ensure consistent monitoring, reporting and learning across the organisation.
The role is to support delivery of social value initiatives across the Region on multiple contracts.
Travel will be required to locations across the regional contract areas, to support in driving key delivery activities.
You will play a supportive role in coordinating and delivering social value activities to ensure social value is ‘brought to life’ across the contracts within our organisation.
Your role will require you to maintain working relationships with various external organisations with the aim of providing tangible and measurable benefit to the local communities in which we operate.
Specific Accountabilities:
* Embed and champion social value across the organisation by supporting delivery of corporate commitments, driving best practice and continuous improvement internally and across the supply chain, and contributing to organisation-wide initiatives and programmes.
* Build strong internal and external relationships to enable teams to deliver meaningful social value outcomes aligned with corporate priorities and local community needs.
* Support volunteering, inclusive employment, wellbeing and education initiatives by coordinating employee volunteering, working with HR and recruitment on diverse hiring and community partnerships, contributing to wellbeing activity, and supporting programmes that enable future employment opportunities.
* Collect, assure and report social value data across the business by maintaining robust monitoring frameworks, contributing to organisational reporting, and sharing learning and opportunities for continuous improvement.
* Work collaboratively to develop social value strategy, tools, guidance and training,...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 27500
Posted: 2026-10-27 09:50:58
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This is a home-based role but with an expectation you will travel up north so ideally you will be located in Greater Manchester, Nottinghamshire, West Yorkshire, South Yorkshire or North Yorkshire.
We are interviewing on Tuesday 27th October in Leeds, so you MUST be available to attend on this date.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Social Value Executive supports the delivery of contractual social value, embedding and continuous improvement of social value across the organisation at a regional level, focused on enabling colleagues, functions and partners to deliver against contractual social value commitments.
The Executive works collaboratively with operational, corporate and external stakeholders to embed social value into everyday business activity, strengthen community and supply chain outcomes, and ensure consistent monitoring, reporting and learning across the organisation.
The role is to support delivery of social value initiatives across the Region on multiple contracts.
Travel will be required to locations across the regional contract areas, to support in driving key delivery activities.
You will play a supportive role in coordinating and delivering social value activities to ensure social value is ‘brought to life’ across the contracts within our organisation.
Your role will require you to maintain working relationships with various external organisations with the aim of providing tangible and measurable benefit to the local communities in which we operate.
Specific Accountabilities:
* Embed and champion social value across the organisation by supporting delivery of corporate commitments, driving best practice and continuous improvement internally and across the supply chain, and contributing to organisation-wide initiatives and programmes.
* Build strong internal and external relationships to enable teams to deliver meaningful social value outcomes aligned with corporate priorities and local community needs.
* Support volunteering, inclusive employment, wellbeing and education initiatives by coordinating employee volunteering, working with HR and recruitment on diverse hiring and community partnerships, contributing to wellbeing activity, and supporting programmes that enable future employment opportunities.
* Collect, assure and report social value data across the business by maintaining robust monitoring frameworks, contributing to organisational reporting, and sharing learning and opportunities for continuous improvement.
* Work collaboratively to develop social value strategy, tools, guidance and training,...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 27500
Posted: 2026-10-27 09:50:57
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This is a home-based role but with an expectation you will travel up north so ideally you will be located in Greater Manchester, Nottinghamshire, West Yorkshire, South Yorkshire or North Yorkshire.
We are interviewing on Tuesday 27th October in Leeds, so you MUST be available to attend on this date.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Social Value Executive supports the delivery of contractual social value, embedding and continuous improvement of social value across the organisation at a regional level, focused on enabling colleagues, functions and partners to deliver against contractual social value commitments.
The Executive works collaboratively with operational, corporate and external stakeholders to embed social value into everyday business activity, strengthen community and supply chain outcomes, and ensure consistent monitoring, reporting and learning across the organisation.
The role is to support delivery of social value initiatives across the Region on multiple contracts.
Travel will be required to locations across the regional contract areas, to support in driving key delivery activities.
You will play a supportive role in coordinating and delivering social value activities to ensure social value is ‘brought to life’ across the contracts within our organisation.
Your role will require you to maintain working relationships with various external organisations with the aim of providing tangible and measurable benefit to the local communities in which we operate.
Specific Accountabilities:
* Embed and champion social value across the organisation by supporting delivery of corporate commitments, driving best practice and continuous improvement internally and across the supply chain, and contributing to organisation-wide initiatives and programmes.
* Build strong internal and external relationships to enable teams to deliver meaningful social value outcomes aligned with corporate priorities and local community needs.
* Support volunteering, inclusive employment, wellbeing and education initiatives by coordinating employee volunteering, working with HR and recruitment on diverse hiring and community partnerships, contributing to wellbeing activity, and supporting programmes that enable future employment opportunities.
* Collect, assure and report social value data across the business by maintaining robust monitoring frameworks, contributing to organisational reporting, and sharing learning and opportunities for continuous improvement.
* Work collaboratively to develop social value strategy, tools, guidance and training,...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 27500
Posted: 2026-10-27 09:50:57
-
This is a home-based role but with an expectation you will travel up north so ideally you will be located in Greater Manchester, Nottinghamshire, West Yorkshire, South Yorkshire or North Yorkshire.
We are interviewing on Tuesday 27th October in Leeds, so you MUST be available to attend on this date.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Social Value Executive supports the delivery of contractual social value, embedding and continuous improvement of social value across the organisation at a regional level, focused on enabling colleagues, functions and partners to deliver against contractual social value commitments.
The Executive works collaboratively with operational, corporate and external stakeholders to embed social value into everyday business activity, strengthen community and supply chain outcomes, and ensure consistent monitoring, reporting and learning across the organisation.
The role is to support delivery of social value initiatives across the Region on multiple contracts.
Travel will be required to locations across the regional contract areas, to support in driving key delivery activities.
You will play a supportive role in coordinating and delivering social value activities to ensure social value is ‘brought to life’ across the contracts within our organisation.
Your role will require you to maintain working relationships with various external organisations with the aim of providing tangible and measurable benefit to the local communities in which we operate.
Specific Accountabilities:
* Embed and champion social value across the organisation by supporting delivery of corporate commitments, driving best practice and continuous improvement internally and across the supply chain, and contributing to organisation-wide initiatives and programmes.
* Build strong internal and external relationships to enable teams to deliver meaningful social value outcomes aligned with corporate priorities and local community needs.
* Support volunteering, inclusive employment, wellbeing and education initiatives by coordinating employee volunteering, working with HR and recruitment on diverse hiring and community partnerships, contributing to wellbeing activity, and supporting programmes that enable future employment opportunities.
* Collect, assure and report social value data across the business by maintaining robust monitoring frameworks, contributing to organisational reporting, and sharing learning and opportunities for continuous improvement.
* Work collaboratively to develop social value strategy, tools, guidance and training,...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: 27500
Posted: 2026-10-27 09:50:56
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This is a home-based role but with an expectation you will travel up north so ideally you will be located in Greater Manchester, Nottinghamshire, West Yorkshire, South Yorkshire or North Yorkshire.
We are interviewing on Tuesday 27th October in Leeds, so you MUST be available to attend on this date.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Social Value Executive supports the delivery of contractual social value, embedding and continuous improvement of social value across the organisation at a regional level, focused on enabling colleagues, functions and partners to deliver against contractual social value commitments.
The Executive works collaboratively with operational, corporate and external stakeholders to embed social value into everyday business activity, strengthen community and supply chain outcomes, and ensure consistent monitoring, reporting and learning across the organisation.
The role is to support delivery of social value initiatives across the Region on multiple contracts.
Travel will be required to locations across the regional contract areas, to support in driving key delivery activities.
You will play a supportive role in coordinating and delivering social value activities to ensure social value is ‘brought to life’ across the contracts within our organisation.
Your role will require you to maintain working relationships with various external organisations with the aim of providing tangible and measurable benefit to the local communities in which we operate.
Specific Accountabilities:
* Embed and champion social value across the organisation by supporting delivery of corporate commitments, driving best practice and continuous improvement internally and across the supply chain, and contributing to organisation-wide initiatives and programmes.
* Build strong internal and external relationships to enable teams to deliver meaningful social value outcomes aligned with corporate priorities and local community needs.
* Support volunteering, inclusive employment, wellbeing and education initiatives by coordinating employee volunteering, working with HR and recruitment on diverse hiring and community partnerships, contributing to wellbeing activity, and supporting programmes that enable future employment opportunities.
* Collect, assure and report social value data across the business by maintaining robust monitoring frameworks, contributing to organisational reporting, and sharing learning and opportunities for continuous improvement.
* Work collaboratively to develop social value strategy, tools, guidance and training,...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: 27500
Posted: 2026-10-27 09:50:55
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This is a home-based role but with an expectation you will travel up north so ideally you will be located in Greater Manchester, Nottinghamshire, West Yorkshire, South Yorkshire or North Yorkshire.
We are interviewing on Tuesday 27th October in Leeds, so you MUST be available to attend on this date.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Social Value Executive supports the delivery of contractual social value, embedding and continuous improvement of social value across the organisation at a regional level, focused on enabling colleagues, functions and partners to deliver against contractual social value commitments.
The Executive works collaboratively with operational, corporate and external stakeholders to embed social value into everyday business activity, strengthen community and supply chain outcomes, and ensure consistent monitoring, reporting and learning across the organisation.
The role is to support delivery of social value initiatives across the Region on multiple contracts.
Travel will be required to locations across the regional contract areas, to support in driving key delivery activities.
You will play a supportive role in coordinating and delivering social value activities to ensure social value is ‘brought to life’ across the contracts within our organisation.
Your role will require you to maintain working relationships with various external organisations with the aim of providing tangible and measurable benefit to the local communities in which we operate.
Specific Accountabilities:
* Embed and champion social value across the organisation by supporting delivery of corporate commitments, driving best practice and continuous improvement internally and across the supply chain, and contributing to organisation-wide initiatives and programmes.
* Build strong internal and external relationships to enable teams to deliver meaningful social value outcomes aligned with corporate priorities and local community needs.
* Support volunteering, inclusive employment, wellbeing and education initiatives by coordinating employee volunteering, working with HR and recruitment on diverse hiring and community partnerships, contributing to wellbeing activity, and supporting programmes that enable future employment opportunities.
* Collect, assure and report social value data across the business by maintaining robust monitoring frameworks, contributing to organisational reporting, and sharing learning and opportunities for continuous improvement.
* Work collaboratively to develop social value strategy, tools, guidance and training,...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: 27500
Posted: 2026-10-27 09:50:55
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This is a home-based role but with an expectation you will travel up north so ideally you will be located in Greater Manchester, Nottinghamshire, West Yorkshire, South Yorkshire or North Yorkshire.
We are interviewing on Tuesday 27th October in Leeds, so you MUST be available to attend on this date.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Social Value Executive supports the delivery of contractual social value, embedding and continuous improvement of social value across the organisation at a regional level, focused on enabling colleagues, functions and partners to deliver against contractual social value commitments.
The Executive works collaboratively with operational, corporate and external stakeholders to embed social value into everyday business activity, strengthen community and supply chain outcomes, and ensure consistent monitoring, reporting and learning across the organisation.
The role is to support delivery of social value initiatives across the Region on multiple contracts.
Travel will be required to locations across the regional contract areas, to support in driving key delivery activities.
You will play a supportive role in coordinating and delivering social value activities to ensure social value is ‘brought to life’ across the contracts within our organisation.
Your role will require you to maintain working relationships with various external organisations with the aim of providing tangible and measurable benefit to the local communities in which we operate.
Specific Accountabilities:
* Embed and champion social value across the organisation by supporting delivery of corporate commitments, driving best practice and continuous improvement internally and across the supply chain, and contributing to organisation-wide initiatives and programmes.
* Build strong internal and external relationships to enable teams to deliver meaningful social value outcomes aligned with corporate priorities and local community needs.
* Support volunteering, inclusive employment, wellbeing and education initiatives by coordinating employee volunteering, working with HR and recruitment on diverse hiring and community partnerships, contributing to wellbeing activity, and supporting programmes that enable future employment opportunities.
* Collect, assure and report social value data across the business by maintaining robust monitoring frameworks, contributing to organisational reporting, and sharing learning and opportunities for continuous improvement.
* Work collaboratively to develop social value strategy, tools, guidance and training,...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 27500
Posted: 2026-10-27 09:50:54
-
This is a home-based role but with an expectation you will travel up north so ideally you will be located in Greater Manchester, Nottinghamshire, West Yorkshire, South Yorkshire or North Yorkshire.
We are interviewing on Tuesday 27th October in Leeds, so you MUST be available to attend on this date.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Social Value Executive supports the delivery of contractual social value, embedding and continuous improvement of social value across the organisation at a regional level, focused on enabling colleagues, functions and partners to deliver against contractual social value commitments.
The Executive works collaboratively with operational, corporate and external stakeholders to embed social value into everyday business activity, strengthen community and supply chain outcomes, and ensure consistent monitoring, reporting and learning across the organisation.
The role is to support delivery of social value initiatives across the Region on multiple contracts.
Travel will be required to locations across the regional contract areas, to support in driving key delivery activities.
You will play a supportive role in coordinating and delivering social value activities to ensure social value is ‘brought to life’ across the contracts within our organisation.
Your role will require you to maintain working relationships with various external organisations with the aim of providing tangible and measurable benefit to the local communities in which we operate.
Specific Accountabilities:
* Embed and champion social value across the organisation by supporting delivery of corporate commitments, driving best practice and continuous improvement internally and across the supply chain, and contributing to organisation-wide initiatives and programmes.
* Build strong internal and external relationships to enable teams to deliver meaningful social value outcomes aligned with corporate priorities and local community needs.
* Support volunteering, inclusive employment, wellbeing and education initiatives by coordinating employee volunteering, working with HR and recruitment on diverse hiring and community partnerships, contributing to wellbeing activity, and supporting programmes that enable future employment opportunities.
* Collect, assure and report social value data across the business by maintaining robust monitoring frameworks, contributing to organisational reporting, and sharing learning and opportunities for continuous improvement.
* Work collaboratively to develop social value strategy, tools, guidance and training,...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 27500
Posted: 2026-10-27 09:50:53
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This is a home-based role but with an expectation you will travel up north so ideally you will be located in Greater Manchester, Nottinghamshire, West Yorkshire, South Yorkshire or North Yorkshire.
We are interviewing on Tuesday 27th October in Leeds, so you MUST be available to attend on this date.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Social Value Executive supports the delivery of contractual social value, embedding and continuous improvement of social value across the organisation at a regional level, focused on enabling colleagues, functions and partners to deliver against contractual social value commitments.
The Executive works collaboratively with operational, corporate and external stakeholders to embed social value into everyday business activity, strengthen community and supply chain outcomes, and ensure consistent monitoring, reporting and learning across the organisation.
The role is to support delivery of social value initiatives across the Region on multiple contracts.
Travel will be required to locations across the regional contract areas, to support in driving key delivery activities.
You will play a supportive role in coordinating and delivering social value activities to ensure social value is ‘brought to life’ across the contracts within our organisation.
Your role will require you to maintain working relationships with various external organisations with the aim of providing tangible and measurable benefit to the local communities in which we operate.
Specific Accountabilities:
* Embed and champion social value across the organisation by supporting delivery of corporate commitments, driving best practice and continuous improvement internally and across the supply chain, and contributing to organisation-wide initiatives and programmes.
* Build strong internal and external relationships to enable teams to deliver meaningful social value outcomes aligned with corporate priorities and local community needs.
* Support volunteering, inclusive employment, wellbeing and education initiatives by coordinating employee volunteering, working with HR and recruitment on diverse hiring and community partnerships, contributing to wellbeing activity, and supporting programmes that enable future employment opportunities.
* Collect, assure and report social value data across the business by maintaining robust monitoring frameworks, contributing to organisational reporting, and sharing learning and opportunities for continuous improvement.
* Work collaboratively to develop social value strategy, tools, guidance and training,...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 27500
Posted: 2026-10-27 09:50:53
-
This is a home-based role but with an expectation you will travel up north so ideally you will be located in Greater Manchester, Nottinghamshire, West Yorkshire, South Yorkshire or North Yorkshire.
We are interviewing on Tuesday 27th October in Leeds, so you MUST be available to attend on this date.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Social Value Executive supports the delivery of contractual social value, embedding and continuous improvement of social value across the organisation at a regional level, focused on enabling colleagues, functions and partners to deliver against contractual social value commitments.
The Executive works collaboratively with operational, corporate and external stakeholders to embed social value into everyday business activity, strengthen community and supply chain outcomes, and ensure consistent monitoring, reporting and learning across the organisation.
The role is to support delivery of social value initiatives across the Region on multiple contracts.
Travel will be required to locations across the regional contract areas, to support in driving key delivery activities.
You will play a supportive role in coordinating and delivering social value activities to ensure social value is ‘brought to life’ across the contracts within our organisation.
Your role will require you to maintain working relationships with various external organisations with the aim of providing tangible and measurable benefit to the local communities in which we operate.
Specific Accountabilities:
* Embed and champion social value across the organisation by supporting delivery of corporate commitments, driving best practice and continuous improvement internally and across the supply chain, and contributing to organisation-wide initiatives and programmes.
* Build strong internal and external relationships to enable teams to deliver meaningful social value outcomes aligned with corporate priorities and local community needs.
* Support volunteering, inclusive employment, wellbeing and education initiatives by coordinating employee volunteering, working with HR and recruitment on diverse hiring and community partnerships, contributing to wellbeing activity, and supporting programmes that enable future employment opportunities.
* Collect, assure and report social value data across the business by maintaining robust monitoring frameworks, contributing to organisational reporting, and sharing learning and opportunities for continuous improvement.
* Work collaboratively to develop social value strategy, tools, guidance and training,...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 27500
Posted: 2026-10-27 09:50:52
-
This is a home-based role but with an expectation you will travel up north so ideally you will be located in Greater Manchester, Nottinghamshire, West Yorkshire, South Yorkshire or North Yorkshire.
We are interviewing on Tuesday 27th October in Leeds, so you MUST be available to attend on this date.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Social Value Executive supports the delivery of contractual social value, embedding and continuous improvement of social value across the organisation at a regional level, focused on enabling colleagues, functions and partners to deliver against contractual social value commitments.
The Executive works collaboratively with operational, corporate and external stakeholders to embed social value into everyday business activity, strengthen community and supply chain outcomes, and ensure consistent monitoring, reporting and learning across the organisation.
The role is to support delivery of social value initiatives across the Region on multiple contracts.
Travel will be required to locations across the regional contract areas, to support in driving key delivery activities.
You will play a supportive role in coordinating and delivering social value activities to ensure social value is ‘brought to life’ across the contracts within our organisation.
Your role will require you to maintain working relationships with various external organisations with the aim of providing tangible and measurable benefit to the local communities in which we operate.
Specific Accountabilities:
* Embed and champion social value across the organisation by supporting delivery of corporate commitments, driving best practice and continuous improvement internally and across the supply chain, and contributing to organisation-wide initiatives and programmes.
* Build strong internal and external relationships to enable teams to deliver meaningful social value outcomes aligned with corporate priorities and local community needs.
* Support volunteering, inclusive employment, wellbeing and education initiatives by coordinating employee volunteering, working with HR and recruitment on diverse hiring and community partnerships, contributing to wellbeing activity, and supporting programmes that enable future employment opportunities.
* Collect, assure and report social value data across the business by maintaining robust monitoring frameworks, contributing to organisational reporting, and sharing learning and opportunities for continuous improvement.
* Work collaboratively to develop social value strategy, tools, guidance and training,...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 27500
Posted: 2026-10-27 09:50:51
-
This is a home-based role but with an expectation you will travel up north so ideally you will be located in Greater Manchester, Nottinghamshire, West Yorkshire, South Yorkshire or North Yorkshire.
We are interviewing on Tuesday 27th October in Leeds, so you MUST be available to attend on this date.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Social Value Executive supports the delivery of contractual social value, embedding and continuous improvement of social value across the organisation at a regional level, focused on enabling colleagues, functions and partners to deliver against contractual social value commitments.
The Executive works collaboratively with operational, corporate and external stakeholders to embed social value into everyday business activity, strengthen community and supply chain outcomes, and ensure consistent monitoring, reporting and learning across the organisation.
The role is to support delivery of social value initiatives across the Region on multiple contracts.
Travel will be required to locations across the regional contract areas, to support in driving key delivery activities.
You will play a supportive role in coordinating and delivering social value activities to ensure social value is ‘brought to life’ across the contracts within our organisation.
Your role will require you to maintain working relationships with various external organisations with the aim of providing tangible and measurable benefit to the local communities in which we operate.
Specific Accountabilities:
* Embed and champion social value across the organisation by supporting delivery of corporate commitments, driving best practice and continuous improvement internally and across the supply chain, and contributing to organisation-wide initiatives and programmes.
* Build strong internal and external relationships to enable teams to deliver meaningful social value outcomes aligned with corporate priorities and local community needs.
* Support volunteering, inclusive employment, wellbeing and education initiatives by coordinating employee volunteering, working with HR and recruitment on diverse hiring and community partnerships, contributing to wellbeing activity, and supporting programmes that enable future employment opportunities.
* Collect, assure and report social value data across the business by maintaining robust monitoring frameworks, contributing to organisational reporting, and sharing learning and opportunities for continuous improvement.
* Work collaboratively to develop social value strategy, tools, guidance and training,...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 27500
Posted: 2026-10-27 09:50:51
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: 82500
Posted: 2026-10-27 09:50:50
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: 82500
Posted: 2026-10-27 09:50:49
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: 82500
Posted: 2026-10-27 09:50:47
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: 82500
Posted: 2026-10-27 09:50:44
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: 82500
Posted: 2026-10-27 09:50:43
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: 82500
Posted: 2026-10-27 09:50:42
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: 82500
Posted: 2026-10-27 09:50:42
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: 82500
Posted: 2026-10-27 09:50:41
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: 82500
Posted: 2026-10-27 09:50:40
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: 82500
Posted: 2026-10-27 09:50:40
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: 82500
Posted: 2026-10-27 09:50:39
-
Maximus is seeking a Call Center Manager to support our OPM - FEHB program.
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing benefits-verification workflows and/or teams.
- Experience with workforce management and telephony tools.
- Experience managing remote teams.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: 82500
Posted: 2026-10-27 09:50:35
