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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Coral Springs, US-FL
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:18
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Be part of a globally recognized research team, delivering market-leading insights on frontier economies.
Your expertise will help shape the future of economic analysis at J.P.
Morgan.
The EM Edge Economics team is seeking a junior economist based in New York.
This role offers exposure to frontier economies, primarily in Central America and the Caribbean, and requires a strong understanding of macroeconomic data and forecasting techniques.
As part of a team ranked first in all categories of the Extel survey, you will contribute to award-winning research and actionable ideas for our clients.
Job responsibilities
* Analyze macro and fundamental drivers of covered economies, producing regular research and deep-dive reports
* Create and maintain models and analytical tools for frontier economies
* Collaborate with global economists to deliver forward-looking forecasts and commentary
* Liaise with local markets (rates and FX) and credit strategists
* Interact with external institutional clients and assist internal sales and trading teams
* Organize investor trips, conferences, webinars, and maintain external relationships to enhance research efforts
Required qualifications, capabilities, and skills
* 1-3 years of financial services experience (global markets, fixed income, or economics) covering frontier economies
* Master's degree in economics or finance preferred
* Solid economic background and knowledge of political/economic developments in Latin America
* Strong quantitative skills with proven ability to build macro-models; proficiency in spreadsheets and statistical programming (EViews, R, Python)
* Excellent written and oral communication skills (Spanish is an advantage)
* Intellectual curiosity, strong work ethic, and team player mentality
* Adaptability and ability to work well under pressure in a deadline-driven environment
Preferred qualifications, capabilities, and skills
* Experience with business writing and communication for research publications
* Exposure to global macro developments beyond Latin America
* Ability to organize and lead investor events and maintain external relationships
* Experience collaborating across regions and teams
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash a...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:17
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Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges.
Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success.
As a Client Solutions Architect Manager in Omnichannel Solutions Group, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges.
Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.
As a strategic leader in the Omnichannel Solutions Group, you will provide thought leadership on emerging and innovative omnichannel payment opportunities.
You will drive the discovery and solutioning of merchant payment needs, ensuring that qualified customer insights are translated into actionable product requirements.
Your expertise will help shape the future of merchant payment experiences by identifying market trends, uncovering new opportunities, and guiding the development of seamless, integrated payment solutions.
The Omnichannel Solutions Group is dedicated to uniting best-in-class components across Merchant Services to deliver a single, compelling solution for our clients.
In this role, you will champion the expansion and optimization of payment rail capabilities, ensuring they are delivered in a consistent and client-centric manner.
You will act as a trusted advisor to both internal teams and clients, leveraging deep industry knowledge to inform strategy and drive innovation.
Job responsibilities
* Leads the configuration and modification of the firm's products and solutions, often in partnership with Technology, to fit complex client use cases
* Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
* Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
* Identifies and defines development requirements for product design enhancements based on client feedback
* Provide Thought Leadership: Identify and articulate emerging trends, opportunities, and challenges in omnichannel merchant payments.
Influence merchant thinking and direction by sharing payment insights and recommendations with merchant leadership and cross-functional teams.
* Drive Discovery and Solutioning: Lead structured discovery efforts with merchants and stakeholders to uncover pain points, needs, and opportunities.
Develop solution options and recommendations based on customer needs and existing features
* Translate Customer Needs into Product Requirements: Synthesize qualified customer insights into clear, actionable product requirements.
Collaborate with product, to ensure solutions ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:16
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Be a leader committed to understanding customer needs with advanced knowledge of product development, design, and data analytics.
As a Product Manager within the Wealth Management Data Programs Team, you will serve as the lead for the build and adoption of the strategic source of record for Wealth Management Securities Reference Data-including Instrument, Pricing, Classification, and Issuer data.
You will be responsible for stakeholder management, requirements documentation, process reengineering, data rationalization, and data mining across applications to identify patterns and mitigate risks.
You will act as a key liaison between Business and Technology, driving strategy, support, and adoption for Securities Reference Data, with a primary focus on Classification.
Job Responsibilities
* Develop and maintain comprehensive program plans, including timelines, resource allocation, and deliverables tracking.
* Establish and maintain transparent, ongoing communication with stakeholders by providing timely updates, proactively addressing concerns, and effectively managing expectations.
* Ensure product delivery and adoption are aligned with business priorities and strategic objectives.
* Collaborate with technology and business teams to gather and document requirements for new builds and enhancements.
* Initiate and lead cross-functional working groups with technology and business partners to develop success criteria, track progress, and ensure accountability.
* Conduct in-depth data analysis and create data transformation documentation to facilitate migration from legacy to strategic platforms.
* Design and implement operating models to support robust controls throughout the end-to-end data lifecycle.
* Recommend and implement tools and processes to enhance transparency and reporting capabilities.
* Document and monitor project metrics, reporting, and scorecards to measure progress and outcomes.
Required Qualifications, Capabilities, and Skills
* 5+ years of experience in a major financial services organization, with a focus on data product management, business analysis, and data/system migration projects.
* Bachelor's degree in any related field (or equivalent experience).
* Deep knowledge of data domains relevant to asset & wealth management, including listed and derivative securities, pricing, classification, and party data.
* Strong understanding of best practices for Business Requirements Documents (BRDs) and proven ability to manage large-scale data programs.
* Thorough understanding of the financial services industry, including buy-side and sell-side operations, as well as related technology functions.
* Experience in large program management and deep domain knowledge of securities reference data, particularly market sector and industry classifications across all asset classes, as well as expertise in data usage within downstream systems.
* High personal and...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:15
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Join our Controls team in Consumer & Community Banking (CCB), the firm's largest Line of Business.
This role offers the opportunity to develop and enhance our control framework, contributing to our continuous approach to risk assessment.
You'll be part of a dynamic team which supports CCB in serving millions of consumers and small businesses, with the potential for career growth and skill development in a market-leading company.
As a Control Manager Vice President within our Chase Branded and CoBrand Credit Card Controls team, you will you will be responsible for providing sound governance of and overseeing the control environment for a portion of the Chase Branded and CoBrand Credit Card Business.
Your role will also involve assisting in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Job Responsibilities:
* Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
* Leverage data and analytics to inform new controls strategies and support business needs
* Review, challenge and test existing controls and maintains risk and control documentation
* Collaborate with and advise various credit card business General Managers and their team on inherent risks and issue identification (e.g.
issues and action plans tracking and recording in Control and Operational Risk Evaluation (CORE))
* Produce ad hoc materials which provide clear insight and analysis into the current operational, regulatory risk issues and trends relevant to the credit card business.
* Develop and enhance the existing governance around the business including new policies and procedures, process enhancement and building and maintaining a robust and flexible governance framework in partnership with the central control management team.
* Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
* Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions
Required qualifications, Skills and Capabilities:
* Bachelor's degree or equivalent experience required
* Minimum 7 years of financial service experience in controls, audit, quality assurance, risk management, or compliance
* Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners
* Proficient in analytics and strategy development
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Preferred qualifications, capabilities, and skills
* Extensive knowledge of Credit Card marketing or operations
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals t...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:15
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Your deep understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
As an Experience Design Senior Associate within the Asset Wealth Management Controls Strategy & Innovation team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
AWM Controls Strategy & Innovation is a global team operating as the innovation hub for driving strategic and digital transformation solutions across the AWM Control Management organization.
We are focused on designing and delivering a seamless digital experience that drives customer engagement as well as business growth.
Our team is at the forefront of driving senior leadership's strategic agenda forward by launching innovative, AI-driven, and data analytic capabilities to enable effective digital experiences.
Job Responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Salt, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and transforming it into act...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:14
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Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success.
As a Technical Program Manager Associate in Consumer Bank - Deposits 2.0 , you will help lead complex technology projects and programs that drive business goals and create value for clients, employees, and stakeholders.
Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change.
Your strong communication abilities will enable you to effectively collaborate with cross-functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance.
By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery of technology projects
* Identify and mitigate project risks, proactively addressing potential roadblocks and implementing risk management strategies to minimize impact on project outcomes
* Collaborate with cross-functional teams, including software development, quality assurance, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with business goals
* Utilize technical fluency to evaluate and recommend appropriate technologies, platforms, and vendor products for project implementation
* Monitor project progress, adjusting plans and schedules as needed, and providing regular status updates to stakeholders, ensuring transparency and effective communication throughout the project or program lifecycle
* Work dynamically across globally diverse virtual teams to deliver strategic initiatives and projects, planning, implementing, and managing proposed recommendations and programs.
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast-paced environment
* Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
* Proven experience leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve
* Strong technical fluency, with familiarity in current and relevant platforms, software tools, and technologies
* Proficient in stakeholder management, with a track record of establishing productive working relationships and driving mutually beneficial outcomes
Preferred qualifications, capabilities, and skills
...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:13
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Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction.
As a Content Design Senior Associate in Serving Operations, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services.
Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework.
While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality.
Key responsibilities
* Develop and implement content strategies for products and features, ensuring align with user experience principles and business objectives
* Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience
* Create content taxonomies to refine content organization and structure,incorporating user feedback and insights for continuous improvement
* Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences
* Analyze content performance metrics,making data-driven recommendations for optimization and enhancement of user experiences
Required qualifications, capabilities, and skills
* 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
* Experience in creating content architectures, storytelling, and clear and concise writing
* Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
* Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
* Proficient technical literacy in content platforms and understanding their impact on user experience
* Adaptive learner in new financial services products and offerings
Preferred qualifications, capabilities, and skills
* Experience working in complex business domains and/or large-scale enterprise environment
* Experience working in a product-driven environment, with other user experience disciplines such as design and research.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:12
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:12
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Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As an Experience Design Vice President in Cross-Product Design Strategy portfolio, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep knowledge of design practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.
As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
You will blend visual craft with systems thinking, turning complex challenges into simple, elegant, and scalable solutions.
Leveraging your expertise in experience strategy and service design, you guide cross-functional teams - including design, product, engineering, enterprise architecture, and data & analytics.
You will create high-fidelity, visually polished solutions that form connected, cohesive journeys and elevate the end-to-end customer and enterprise experience.
You will be an expert in executive and stakeholder communication and design advocacy, from mapping current-state experiences to building future-state models - delivering desirable, viable, feasible, and resilient services that align stakeholders and drive measurable impact.
Job responsibilities
* Develop and execute design strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end to end design initiatives within a specific domain.
* Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer centric solutions
* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
* Lead discovery, co-creation, and transformation of services from mapping current-state experiences to building future state models
* Lead systems orchestration, participatory design, and service prototyping, working across disciplines product, engineering, operations, data, and frontline teams to ensure that the delivered services are desirable, viable, feasible, and resilient
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:11
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DESCRIPTION:
Duties: Collect, process, analyze and deliver data to aid with decision-making, advisor scorecard tracking, and public reporting.
Implement ETL processes to clean, transform, and pre-process financial data for analysis and reporting, and drive business intelligence initiatives.
Implement automation solutions for routine data processing tasks, reducing manual efforts and improving efficiency in handling financial data.
Collaborate with cross-functional teams and other stakeholders including Product Controllers and CFOs to understand data requirements and provide effective technical solutions.
Drive and monitor the monthly reporting process for public disclosure while establishing controls for financial reporting.
Develop financial models to evaluate the impact of proposed changes, market impacts, or strategies on the organization's financial performance.
Identify opportunities for streamlining and optimizing financial processes to enhance efficiency, reduce costs and improve overall performance.
Communicate complex financial information and analysis to both technical and non-technical stakeholders.
Partner with finance and technology teams to identify and resolve issues that come up in monthly reporting reviews.
Define and track key performance indicators to assess financial performance, providing actionable insights to business finance managers and stakeholders.
Work with cross-functional project teams, ensuring alignment with project goals, scope, timelines, and driving the execution of platform modernization projects across MIS applications and infrastructure.
Coordinate and conduct training sessions and knowledge transfer activities to ensure that finance teams are well-prepared for new processes or systems introduced through various projects impacting MIS data, applications, or infrastructure.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Applied Computer Science, Computer Science, Computer Engineering, or related field of study plus 3 years of experience in the job offered or as Analytics Solutions, Business Intelligence Analyst, Software Engineer, Database Administrator, or related occupation.
The employer will alternatively accept a Bachelor's degree in Applied Computer Science, Computer Science, Computer Engineering, or related field of study plus 5 years of experience in the job offered or as Analytics Solutions, Business Intelligence Analyst, Software Engineer, Database Administrator, or related occupation.
Skills Required: This position requires experience with the following: Troubleshooting data, including identifying and fixing issues with database queries, stored procedures, and query optimization using SQL; Creating stored procedures in SQL to automate manual processes using variables, temp tables, update, inserts, joins, and indexes; Creating variance analysis datasets in SQL to identify drivers of differences between two sets of data; Developing automation solutions to streamlin...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:10
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As a Service Design Lead, Vice President in Serving Operations, you will play a pivotal role in shaping end-to-end customer and employee experiences by leveraging your deep expertise in service design and systems thinking.
Spearhead strategically important initiatives, collaborating with diverse teams to develop innovative solutions that align with business objectives and enhance user satisfaction.
As an expert in service design, apply your advanced knowledge of service design principles to create seamless, inclusive, and accessible experiences for our diverse workforce.
Your strategic thinking, compelling storyboards, and guidance to cross-functional teams will be instrumental in delivering exceptional service experiences.
Key responsibilities
* Develop and implement a comprehensive service strategy to focus on direct and indirect experiences and align business objectives and customer experience enhancement across multiple products and platforms
* Lead cross-functional teams to create storyboards, service blueprints, and research to identify pain points, opportunities for improvement, and champion innovation in products and features of moderate complexity
* Design service blueprints and document processes and touchpoints and incorporate inclusive design principles for seamless, personalized, and accessible experiences
* Create experience maps and service prototypes to illustrate customer journeys, with an iterative mindset for continuous refinement
* Collaborate with stakeholders and product partners to integrate customer-centric decision-making, inform prioritization, and develop experience-led metrics to align business goals
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in service design, experience design, or a related field, focusing on end-to-end customer experiences
* Proven record in innovative service design projects, including journey mapping, service blueprinting, and storyboarding
* Demonstrated expertise in creating direct and indirect experiences for diverse users
* Excellent presentation and communication skills with the ability to articulate design decisions to stakeholders at all levels
* Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals and objectives
* Experience with fast-paced, iterative design approaches involving frequent testing and refining of concepts
Preferred qualifications, capabilities, and skills
* Experience working in complex business domains and/or large-scale enterprise environments
* Ability to understand and articulate how technical opportunities and constraints inform design solutions
* Translate complex user insights and behavioral data into actionable design recommendations that improve user satisfaction and business metrics
Chase is a leading financial services firm, helping nearly half of America's households and sm...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:09
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, ...
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Type: Permanent Location: San Marino, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:09
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We're proud of our reputation for excellence, integrity and collaboration.
Our priorities of governance, transparency and strategic engagement, along with our people-first culture centered around inclusion, teamwork, career progression and continuous learning, have helped us create a coveted workplace where everyone feels like they belong.
As an Audit Manager, Vice President, within the Consumer & Community Banking (CCB) Technology Audit Team, you will develop and execute the annual audit plan, manage audit engagements, oversee and perform audit testing, and participate in applicable control and governance forums.
Job responsibilities
* Participate in audit engagements from planning to reporting
* Partner with colleagues and stakeholders to evaluate, test and report on the design and operating effectiveness of management's controls
* Communicate audit findings to management and identify opportunities for improvement
* Create and maintain collaborative working relationships with stakeholders, while providing independent challenge
* Contribute to a collaborative working environment with team members and peers, supporting a culture that encourages integrity, respect, excellence and innovation
* Stay up to date with evolving industry and regulatory developments impacting CIB Finance
* Find ways to drive efficiencies in audit process through automation
Required Qualifications, Capabilities and skills
* 7+ years of internal or external auditing experience, or relevant business experience
* Bachelor's degree (or related financial experience) in Accounting, Finance, or related discipline
* Understanding of internal control concepts with the ability to evaluate and determine the adequacy of control design and operating effectiveness
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:07
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You are a strategic partner with innovative ideas on managing network related topics.
You have found the right team.
As a Network Relationship Manager in Payment Network office, you will partner with the rest of the PNO RM team, and have responsibility for handling network related topics and issues impacting the business, including advocacy, disputes, fraud/risk, customer benefits and enhancements, merchant and network offerings, network rules and policies, data cleansing (e.g.
MCCs, merchant descriptions) and innovations.
The Payments Networks Office is at the nexus of these exciting developments by managing and redefining our firm wide relationships with our network partners.
Job responsibilities
* Managing relationship with the networks daily.
* Provide Support - advocacy / issue resolution / product innovation
* Mange Product inquiries - qualifications, interchange, plastics, branding, new products and services, manage customer experience - sweepstakes, marketing calendars, escalations and other network related inquiries, manage operational matters - model governance, escalation point for bulletins, product support, BIN management, and manage contract matters, such as Statements of Work for new initiatives
* Engage in IT and issue management including unintended rule/system breaks
* Manage Administration - meeting calendar including executive meeting planning, monthly/quarterly business reviews
* Serve as a proactive, educated facilitator of communications and projects between JPMC and the Debit networks
* Ensures strategic and operational needs of the business are clearly articulated to the networks; and progress is measured and reported to PNO and the business
* Provides leadership in identifying, prioritizing and building consensus around new initiatives
* Communicates debit news and relevant insights across the organization as appropriate
* Proactively identifying ways to improve processes and procedures
* Organizes and facilitate quarterly business reviews and annual planning sessions to drive performance metrics
Required qualifications, capabilities, and skills
* 5 + years of financial services and relationship management experience
* Demonstrate strong understanding of payment processing
* Apply strong technical aptitude for strategic problem solving
* Collaborate as a thought leader with strong project management discipline
* Understand interdependencies between related inputs and their implications for current and future outcomes
* Analyze business and market dynamics within the payments ecosystem
* Exhibit evidence of leadership, initiative, accountability, productivity, and teamwork
* Lead effectively in managing multiple initiatives, multi-tasking, and prioritization in a fast-paced, matrixed environment
* Build deep relationship management skills by working with internal and external individuals and organizations, demonstrat...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:07
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DESCRIPTION:
Duties: Design, develop and implement software solutions.
Solve business problems through innovation and engineering practices.
Involved in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules.
Identify or troubleshoot application code-related issues.
Take active role in code reviews to ensure solutions are aligned to pre-defined architectural specifications.
Assist with design reviews by recommending ways to incorporate requirements into designs and information or data flows.
Participate in project planning sessions with project managers, business analysts, and team members to analyze business requirements and outline proposed solutions.
Develop secure and high-quality code and contribute to the continuous improvement of system stability and efficiency.
Drive significant business impact through your capabilities and contributions and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Software Engineering, Computer Science, Computer Engineering, Computer Information Systems, or in a related field of study plus 4 years of experience in the job offered or as Software Engineer, Software Developer, or in a related occupation.
Skills Required: This position requires 4 years of experience with the following: Java; JavaScript; Angular; CSS; Bootstrap; .NET; PHP; Software Development; REST; and SQL.
Job Location: 4 Chase Metrotech Ctr., Brooklyn, NY 11245.
Full-Time.
Salary: $175,000 - $215,000 per year.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health sup...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:06
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:05
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Join The Infatuation's Creative team and help shape the visual identity of a leading food media brand.
As a Senior Designer, you will collaborate with talented colleagues to deliver high-impact creative work across digital, print, and event platforms.
You will have the opportunity to influence brand standards, mentor other designers, and work on a variety of projects from asset requests to full-scale campaigns.
At The Infatuation, your creativity and expertise will help drive our brand's success and connect with audiences in new and exciting ways.
Be part of a team that values innovation, collaboration, and your unique perspective.
As a Senior Graphic Designer in The Infatuation, you will work closely with the Creative Director to ensure all creative output meets The Infatuation's standards.
You will lead and support design initiatives, review work from staff designers and freelancers, and collaborate with editorial, marketing, and product design teams.
Your role will involve both tactical execution and strategic thinking, delivering creative solutions for internal and external projects.
You will maintain brand guidelines, stay current on design trends, and ensure consistency across all consumer touchpoints.
This position is based in NYC and requires full-time office presence.
Job Responsibilities
* Maintain and update brand guidelines across all consumer touchpoints, introducing new design styles and trends as appropriate.
* Collaborate with the Creative team to manage projects and enhance department productivity, supporting overall goals.
* Partner with project managers to ensure timely execution of all asset requests.
* Support Editorial, Social, and Marketing teams in creating assets and content for platforms such as Meta, digital OOH, Substack, and more.
* Consult with all departments to ensure design consistency across platforms.
* Review design work from staff designers and freelancers for internal and external projects.
* Interact with Chase creatives on co-brand initiatives as needed.
Required Qualifications, Capabilities, and Skills
* 4+ years of experience in graphic design focused in 2D and typography.
* 4+ years of experience working in-house or freelance with agency/studio creative teams.
* Strong sense of typography, design, color, and graphics.
* Demonstrated ability to work across various media formats (print, digital, social, video, etc.).
* Experience with animation and motion graphics.
* Ability to balance creative ideas with business needs.
Preferred Qualifications, Capabilities, and Skills
* Experience with food media is a plus.
To be eligible for this position, you must be authorized to work in the United States.
We do not offer employment-based immigration sponsorship for this position.
JPMorgan Chase & Co.
will not provide assistance or documentation for any other form of immigration sponsorship or benefit, including OPT or CPT.
Chase is a lead...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:04
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Infrastructure Platforms, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in Python programming, with the ability to write clean, efficient, and maintainable code.
Experience with database management and optimization, ensuring robust and scalable data solutions
* Strong experience in developing web applications using Django and Django REST Framework, with a focus on building scalable and maintainable APIs
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Strong experience in developing web applications using Django and Django REST Framework, with a focus on building scalable and maintainable APIs
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Experience with document-oriented database products: MongoDB, MarkLogic, DocumentDB etc
* Practical experience of architecting & developing applications or platforms on any one of the major public cloud providers (AWS, Google, Azure).
* Knowledge and experience of industry wide technology strategies and best practices
Preferred qualifications, capabilities, and skills
* Experience with CI/CD automation pref...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:04
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Drive product innovation in Deposits 2.0, leveraging user insights to enhance core deposit products and platforms.
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
Join us to shape the future of Deposits 2.0 and drive ongoing success.
Job Summary
As a Senior Product Manager in Deposits 2.0, you will leverage your expertise in product development and optimization to make a significant impact.
Supported by user research and customer feedback, you will fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
The Deposits 2.0 team seeks a proactive Project Manager to develop innovative strategies enhancing core deposit products and platforms.
Job Responsibilities
* Collect and summarize weekly status report to submit to Program Manager
* Coordinates and drives the work efforts of the Tech, Product, Data, Design team assigned to a specific capability
* Lead requirement sessions for each capability and capture assumptions, follow-ups, questions, and schedule necessary deep dives
* Obtain sign-off on requirements from all impacted and necessary stakeholders
* Ensure creation of feature epics from Product Management
* Lead and manage JAD sessions for cross-impacting features
* Ensure audit readiness of capability documentation
* Track completion of all deliverables according to the PDLC
* Track all impacted JIRAs across all teams for each capability to ensure aligned due dates, commitment status
* Hold a weekly status meeting for each feature / capability project team to discuss status, issues, questions, etc..
* Manage and track the release plan for all releases
* Coordinate and track testing for capability
* Create project plan with timelines, milestones
* Conduct go / no-go decision session
* Conduct retros at the capability level
* Mentoring and coaching junior colleges'
Required Qualifications, Capabilities, and Skills
* 5+ years of experience or equivalent expertise in project management.
* Proficient knowledge of the product development life cycle.
* Experience in product life cycle activities including discovery and requirements definition.
* Developing knowledge of data analytics and data literacy.
* Customer-obsessed with a passion for building lasting partnerships across complex organizations.
* Demonstrate organizational agility by effectively navigating and managing complex projects.
* Proficient in JIRA and other work management tools.
Preferred Qualifications, Capabilities, and Skills
* Experience in the retail financial industry, including banking products, payments, or fintech experience.
* Prior experienc...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:03
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The Chief Data & Analytics Office (CDAO) at JPMorgan Chase Asset and Wealth Management (AWM) is responsible for accelerating AWM's data and analytics journey.
This includes ensuring the quality, integrity, and security of AWM's data, as well as leveraging this data to generate insights and drive decision-making.
The CDAO is also responsible for developing and implementing solutions that support the efficient deployment of artificial intelligence and machine learning technologies to increase speed to market for new products and services, increase efficiency, and lower risk.
AWM's CDAO office is responsible for maximizing the value and impact of our data, responsibly.
We collaborate with business, technology, operations, control, and other key stakeholders to achieve our goals.
Our teams cover all aspects of the data lifecycle, ensuring governance standards are met while making data easy to discover and consume.
Job Responsibilities
We are seeking an experienced and execution-focused leader to serve as the executive for Analytic Data Product development within the Analytic Data Enablement Product team.
This role is critical in driving the vision and delivery of cross-domain analytic data product solutions.
The ideal candidate will have a strong background in product and data management, agile methodologies, data risk management, control management, technology delivery, user experience, and program delivery.
This person must be able to engage with senior leaders across the business and work effectively in a matrixed environment.
Key Responsibilities
* Lead the development and execution of cross-domain analytic data product solutions that address complex business needs.
* Collaborate with peers overseeing data governance, data privacy, data platform capabilities, and analytics to ensure initiatives and data needs are well understood, prioritized, and delivered.
* Support agile analytic data product and governance team development, product routines, and management information systems to manage cross-domain data dependencies.
* Drive innovation and advance the strategic analytic data vision across AWM.
* Serve as a thought leader and advocate for the AWM CDAO team.
Preferred qualifications, capabilities, and skills
* Strong leadership, technical, and interpersonal skills; must be able to build strong working relationships with key stakeholders.
* Ability to multi-task in a fast-paced environment and operate independently.
* Strong judgment with the ability to balance strategic vision with pragmatic delivery.
* Robust background in data, analytics, and/or product management.
* Experience building and growing data and analytics teams and developing talent.
Required qualifications, capabilities, and skills
* 10+ years of financial services industry experience.
* Experience and technical knowledge of analytic data product development, data management and governance, product management, ag...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:02
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III- Java/AWS/Kafka at JPMorgan Chase within the Commercial & Investment Bank- Global Banking, you will play a crucial role as part of an agile team focused on designing and implementing innovative technology products that prioritize security, stability, and scalability.
Your responsibilities will include developing key technology solutions across a range of technical domains, aiding different business functions in achieving the firm's strategic objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Proven experience with programming languages and frameworks including Java, Spring Boot, Spring MVC, and Spring Cloud
* Experience with events/event streaming and experience with Kafka for building real-time data pipelines and streaming applications
* Experience in utilizing Micro Frontend architecture to improve the modularity and scalability of web applications
* Experience with AWS services and cloud deployment
* Experience with Aurora Postgres database management and development
* Hands-on practical experience in system design, application development, testing, and operational
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Experience across the whole Software Development Life Cycle
* Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security
* Emerging knowledge of software applications and technical processes within a technical discipline (e.g...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:01
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Join the Merchant Services Cost Insights team within JPM Payments Data & Analytics at JPMorgan Chase.
Here, we harness data science, research, and business expertise to drive client-centric innovation.
Utilize your technical skills on projects focused on cost-based analytics and advanced GenAI applications, crafting impactful solutions for Chase Merchant Services clients.
As a Data Analytics Associate on our Merchant Services Cost Insights team, you will be instrumental in developing interactive dashboards for both internal and external use, and enhancing business processes to deliver value and growth for our clients.
You will participate in projects that merge data science, research, and business knowledge, concentrating on cost-based analytics, business intelligence, data engineering, and visualization.
Your role will involve using your technical skills and business insight to collaboratively design and implement comprehensive solutions with significant commercial impact for our clients and customers.
Our team supports both internal Payment Insights and external Digital Merchant Insights applications, along with custom client analytics requests on an as-needed basis.
Job Responsibilities:
* Design and execute analytic projects by comprehending business objectives and conducting thorough analyses to recommend solutions that align with project goals.
* Employ tools such as Snowflake, Python, and Tableau to develop data pipelines and dashboards, facilitating AI-driven insights and informed decision-making.
* Provide merchants with actionable recommendations to enhance their cost strategies.
* Sustain and enhance the capabilities of existing analytic products for both internal and external audiences.
* Work collaboratively with data owners, department managers, data engineers and other stakeholders to aid in the development of data models and algorithms.
* Follow change control and testing procedures for any modifications to code and products.
Required qualifications, capabilities and skills:
* Bachelor's or Master's degree in engineering, computer science, statistics, mathematics or similar technical or quantitative field with minimum 2 years' of relevant work experience.
* Experience in writing complex SQL queries, with knowledge of assessing and sourcing data, optimizing data structures, and managing database query performance.
* Expertise in quantitative research techniques and analytics using Python.
* Proven critical thinking and creative problem-solving skills with ability to translate strategy into deliverables.
* Strong written and oral communication skills to clearly present analytical findings and make business recommendations and prepare executive level communications.
* Proven ability to collaborate effectively and cultivate strong partnerships.
Preferred qualifications, capabilities and skills:
* Ability to perform rapid prototyping in Tableau and streamlit.
...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:01
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As an experienced professional in Project Execution, you thrive at managing complex programs that have far-reaching implications for clients, employees, and stakeholders throughout the firm.
As a Product Delivery Manager for Machine Learning Operations Intelligence, you will be responsible in driving end-to-end execution for the product's vision and prioritized roadmap agenda.
Ensure the health and wellness of the team remains on point with transparency and communication of work in flight to closure.
Partner with product and technology to overcome impediments preventing productivity and continuously promote a unified culture by encouraging team collaboration.
Job Responsibilities:
* Build strong relationships with Product and Technical partners by setting clear expectations and providing excellent written and verbal communication.
* Maintain deep knowledge of area product vision, strategy, and roadmap.
* Focus strongly on risk and controls.
* Partner with Product Owners (POs), Area Product Owners (APOs), and delivery leadership to confirm impacts and scope across teams.
* Plan and execute delivery of the product roadmap.
* Monitor Jira hygiene and enforce Jira standards.
* Manage product roadmap to align with the product budget and ensure team availability.
* Oversee release management and communication.
* Identify and manage issues proactively.
* Support the Agility Lead in driving continuous improvement across the team to increase efficiencies and improve overall agile effectiveness.
* Manage dependencies both inside and outside of the product area.
Required Qualifications, Capabilities, and Skills:
* Self-starter with strong initiative
* BS/BA degree or equivalent experience
* Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines
* Strong understanding of firmwide risk and controls
* Understanding of global and line of business project and program management standards and methods
* Experience working with high-performing teams in complex program execution
* Strong understanding of Agile methods; stakeholder management; budget management, risk management and operations
* Ability to create and maintain relationships with a wide range of stakeholders throughout the firm
* Excellent verbal and written communication skills
* Open to change, with the ability to quickly learn new processes and adapt in a fast paced-environment
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a co...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-15 08:52:00
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As an Vulnerability Researcher - Assessments & Exercises at JPMorgan Chase in the Cybersecurity Technology & Controls line of business, you will contribute significantly to enhancing the firm's cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people, processes, and technology.
Design and deploy risk-driven tests and simulations (or manage a highly-skilled team that does) and inform analysis to clearly outline root-causes.
In this role, you will evaluate preventative controls, incident response processes, and detection capabilities, and advise cross-functional teams on security strategy and risk management.
We are seeking a dedicated vulnerability researcher to engage in advanced vulnerability analysis and research, addressing the complex demands of our mission.
In this role, you will work closely with fellow researchers and defense teams to identify vulnerabilities and develop cutting-edge solutions.
The ideal candidate will be self-motivated, possess extensive technical curiosity, and have a strong background in reverse engineering.
You will thrive in a collaborative environment, working on challenging targets to enhance our security posture.
Job responsibilities
* Design and execute testing and simulations - such as penetration tests, technical controls assessments, cyber exercises, or resiliency simulations, and contribute to the development and refinement of assessment methodologies, tools, and frameworks to ensure alignment with the firm's strategy and compliance with regulatory requirements
* Evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation
* Collaborate closely with cross-functional teams to develop comprehensive assessment reports - including detailed findings, risk assessments, and remediation recommendations - making data-driven decisions that encourage continuous improvement
* Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations.
Apply this knowledge to enhance the firm's assessment strategy and risk management.
Engage with peers and industry groups that share threat intelligence analytics
* Conduct in-depth vulnerability research and exploit development across a broad range of software on modern operating systems, edge devices, on premise, and open-source software.
* Reverse engineer binaries using tools such as IDA Pro, Ghidra, or Binary Ninja to identify novel attack surfaces and develop proof-of-concept exploits.
* Use common VR toolsets such as Fuzzers, disassemblers, debuggers, and code browsers for static and dynamic analysis.
* N-Day vulnerability analysis, patch diffing, and zero-day vulnerability research.
* Collaborate with other teams to share findings, support vulnerability triage, patch prioritizatio...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-15 08:51:59
