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Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S.
franchised automotive dealers.
The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers.
It offers a range of products and services to meet the financial needs of its clients from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing.
As the Vice President of Strategic Business Management in Chase Auto Retail & Consumer, you will lead the business growth strategic agenda and promote end-to-end delivery of priority initiatives in partnership with Product, Finance, Data & Analytics, Marketing, Risk/Controls, Legal, Compliance, and Operations.
You will report to the Head of Strategic Business management, Chase Auto Retail & Consumer and serve as a day-to-day advisor to senior leaders.
Job responsibilities
* Build clear strategies, translate them into executable work, and drive measurable outcomes through disciplined routines and stakeholder management.
* Own the Business growth roadmap: growth levers, sequencing, dependencies, and success measures (volume, profitability, retention, experience).
* Identify and develop new growth opportunities across channels and partners; turn ideas into approved, funded initiatives.
* Partner with General Managers and Sales leadership to shape and execute dealer programs; support negotiations and contract amendments as needed.
* Lead cross-functional execution from problem definition through implementation, including business cases, requirements, testing, and launch readiness.
* Drive segmentation and offer/pricing/term optimization work in partnership with Finance and Analytics; ensure decisions are grounded in data and customer impact.
* Build executive-ready narratives for weekly/monthly leadership forums; run tight decisioning and follow-ups.
* Establish OKRs, track performance, and surface risks early with clear asks and options.
* Monitor market/competitor trends and translate insights into recommendations.
Required qualifications, capabilities, and skills
* 6+ years of experience in strategy, consulting, business management, or growth roles.
* Strong quantitative and qualitative problem-solving; can simplify complex topics into crisp leadership materials.
* Strong analytics, executive communication, and a track record of delivering complex programs in large organizations.
* Proven ability to influence across teams and levels; comfortable operating with ambiguity and tight timelines.
* Hands-on program delivery: scoping, planning, governance, risk management, and execution through launch.
* Bachelor's degree required.
Preferred qualifications, capabilities, and skills
* 3+ years of post MBA experience.
* Consulting experience, especially with strategy-...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:28
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory req...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:27
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Fairfield, US-CT
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:26
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Sherman Oaks, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:26
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Harker Heights, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:25
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Investment Associate in J.P.
Morgan Wealth Management, you will provide client service, operational marketing and administrative support to Private Client Advisors within Wealth Management.
Job responsibilities
* Support Advisors book of business including but not limited to facilitating accurately and timely operational requests such as account opening, money movement and investment trades
* Aid the Advisors by building and maintaining client relationships through processing requests, resolving issues, and providing up-to-date information and assisting the Advisors with ongoing wealth planning for clients and referral source management and new lead generation
* Assist in managing relationship and account reviews, promoting firm services to deepen client relationships; prepare timely and accurate performance reports
* Actively engage in Risk Management; including Know Your Customer procedures, Account Reviews and Inquires
* Support business unit operational procedures and compliance requirements (e.g.
completion of required operational forms and documentation)
* Prioritize daily work, track progress for current work, and consistently meet deadlines
* Maintain and foster team culture
Required qualifications, capabilities, and skills
* A valid and active Series 7 license is required or may be obtained within a 120 day condition of employment
* If you were registered after October 1, 2018 you must also have a valid and active Securities Industry Essential (SIE) exam
* A valid and active Series 66 (63/65), and Life and Health Insurance license must be obtained within 120 days of starting in the role as a condition of employment
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED
Investment products and services are offered through J.P.
Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC.
Annuities are made available through Chase Insurance Agency, Inc.
(CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc.
in Florida.
JPMS, CIA and JPMorgan Chase Bank, N.A.
are affiliated companies under the common control of JPMorgan Chase & Co.
Products ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:24
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
....Read more...
Type: Permanent Location: Boulder, US-CO
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:23
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Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.
Leading artificial intelligence upskilling and transformation for data and analytics to boost productivity.
As a Product Portfolio Operations Manager in Data and Analytics, you will lead client success and change management initiatives to ensure the effective adoption of new AI technologies across analytics teams.
You will be responsible for developing and executing comprehensive change management strategies, fostering a culture of continuous learning, and ensuring teams adapt to new ways of working.
Central to your role will be the design, implementation, and management of a persona-based training program that uplifts skillsets and maximizes the value of AI-driven tools.
We are dedicated to reinventing how data and analysis drives business outcomes.
Our mission is to empower analysts with AI-powered tools, and enable deeper, higher-value work for our clients.
We champion skill development and change management, ensuring all data and analytics professionals can thrive in this new AI environment.
By commercializing innovative AI Platforms, Tools, Systems and Products and fostering a culture of experimentation, we deliver measurable productivity improvements and accelerate the adoption of cutting-edge capabilities.
Our collaboration will engage many stakeholders and partners across Chase, as we lead the way in delivering faster, higher-quality insights and shaping the future of Data and Analytics.
Job responsibilities
* Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
* Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
* Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
* Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
* Develop and execute change management strategies to drive successful adoption of AI technologies and new analytics tools across diverse teams.
* In partnership with HR and D&A leaders, Design, implement, and manage a persona-based training program tailored to the unique needs and skill levels of different user groups.
Partner with analytics teams, business leaders, and technology partners to understand challenges, gather feedback, and address barriers to adoption.
* Create and deliver engaging training content, workshops, and resources that promote continuous learning and skill development.
Monitor and measure adoption rates, training effectiveness, and user satisfaction, using data-driven insights to refine programs and approache...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:23
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
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Type: Permanent Location: Ithaca, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:22
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Green Bay, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:21
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Navigate complex tech landscapes and shape firmwide impact through strategic leadership and tech expertise in a dynamic financial services environment.
As an Executive Director - Technical Program Manager role within Document Platform Engineering, you will shape and deliver a multi-workstream transformation across ingestion, ECM/storage, search, workflow/orchestration, and records/retention, while turning AI/ML and GenAI opportunities into scalable, production-ready capabilities.
This is an opportunity to lead with enterprise influence-bringing disciplined execution, budget ownership, architectural judgment, and executive-level communication to align senior stakeholders, manage risk and dependencies, and deliver measurable outcomes with strong governance and financial transparency.
Job responsibilities
* Define and execute program strategy and roadmaps for AI-enabled document platforms, aligned to firmwide priorities, outcomes, funding, and capacity.
* Lead multi-workstream delivery across ingestion, ECM/storage, search, workflow/orchestration, records/retention, and AI-enabled document capabilities.
* Translate business and user needs into clear engineering requirements, partnering with architects and technology teams to manage dependencies and deliver scalable platform solutions.
* Drive AI/ML execution from use-case definition and data strategy through deployment, monitoring, and measurable value realization.
* Run executive-ready governance across milestones, dependencies, risks, KPIs/OKRs, decisions, and management reporting.
* Own program financials, including annual planning, forecasting, spend tracking, vendor costs, variance management, and benefits reporting.
* Manage risks across delivery, architecture, resiliency, security, third-party, controls, and AI/model governance.
* Influence senior stakeholders and cross-functional partners to drive alignment, timely decisions, and effective execution.
* Use feedback, adoption insights, and production learnings to prioritize improvements, enable change readiness, and measure usage, value, and outcomes.
* Improve operating mechanisms, reporting, and delivery practices to reduce friction, increase productivity, and accelerate issue resolution.
* Provide thought leadership on responsible AI adoption and platform modernization across the document ecosystem.
Required qualifications, capabilities, and skills
* 15+ years of experience, or equivalent expertise, leading complex technology programs in large-scale enterprises.
* Proven delivery experience across document management, content platforms, AI-enabled workflow, search, classification, and records/retention capabilities.
* Strong technical and architectural fluency across solution design, APIs/integrations, data flows, resiliency, scalability, and platform trade-offs.
* Working knowledge of AI/ML delivery, including data strategy, model lifecycle, deployment patte...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:21
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Join JPMorganChase as a Fund Servicing Associate II and be at the forefront of enhancing our operational services in fund accounting and administration.
This role offers a unique opportunity for career growth and skill development, as you collaborate with a dynamic team and contribute to impactful solutions.
Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement.
As a Fund Servicing Associate ll within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations.
Leveraging your broad knowledge of fund accounting and administration, you will provide advice and support to ensure progress within established procedures and policies.
Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues.
Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients.
Your role will also involve planning and organizing your own work, and potentially that of a team, while continuously seeking opportunities for improvement and innovation in our operating platform.
Job responsibilities
* Oversee the maintenance of accurate accounting and securities records for each fund administered, ensuring adherence to all prescribed controls for fund accounting processes.
* Investigate and resolve issues where accounting or securities transactions breach the validation tolerances of the JP Morgan system, applying advanced problem-solving skills.
* Implement operational procedures to complete tasks accurately and timely.
* Partner with various Operations Teams, Technology, Product, Sales, Program Management.
* Identify and address vulnerabilities in our fund servicing processes, leveraging your proficiency in continuous improvement to enhance efficiency and resilience.
Required qualifications, capabilities, and skills
* Demonstrated expertise in fund accounting and administration, with at least five years of experience focusing on maintaining accurate accounting and securities records, evidenced by successful management of related tasks and responsibilities.
* Demonstrated proficiency in identifying and resolving issues related to accounting or securities transactions, ensuring compliance with validation tolerances.
* Proven ability to implement operational procedures and controls, with a focus on enhancing cybersecurity and anti-fraud measures.
* Advanced emotional intelligence skills, with a proven track record of building trusting relationships and influencing better outcomes for teams and clients.
Preferred qualifications, capabilities, and skills
* Experience working across multiple business areas and/or functions to deliver results
* Demonstrated expertise in financial reporting, fund administration, accounting, and/or...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:20
-
At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
....Read more...
Type: Permanent Location: Norristown, US-PA
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:19
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory req...
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Type: Permanent Location: Vestal, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:19
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The Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow.
We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.
We value controls, simplicity, and consistency in the capabilities and features we deliver.
As a Senior Associate in Strategy & Planning on the Commerce Payments/Digital Wallets Payments team, you will manage and have a deep understanding of the product roadmap, help keep the team organized, and articulate and evangelize the strategic vision of the product.
Job Responsibilities
* Build Commerce Payments expertise across the end-to-end user experience and core product areas, growing into a subject matter expert.
* Drive long-term product strategy and roadmap optimization, with a focus on longer-horizon strategic initiatives and sustained success.
* Create and deliver executive-ready narratives and materials (e.g., Business Reviews) that clearly articulate Commerce Payments' strategy, progress, and outcomes.
* Partner cross-functionally to maximize business value, using collaborative storytelling to align stakeholders and accelerate decisions.
* Ensure a strong risk and controls environment by coordinating with Risk, Controls, Legal, and Compliance partners.
* Own integrated planning and stakeholder communications, including tracking execution, managing dependencies, and providing regular progress updates to leadership.
Required qualifications, capabilities & skills
* Relevant experience (3+ years) in product management, program management, product strategy, or similar; proven delivery in fast-paced environments.
* Strategic and results-driven prioritization: able to manage multiple complex initiatives and deliverables simultaneously.
* Analytical synthesis and sound judgment: quickly distill large/complex inputs, make decisions, iterate, and course-correct as needed.
* Comfort with ambiguity and shifting priorities: able to recommend a path forward and maintain momentum amid overlap and change.
* Influential communicator and collaborator: excellent written/verbal communication; transparent, receptive to diverse ideas; able to influence across a matrixed organization and drive change
* Tools & education: proficiency with Microsoft (PowerPoint, Excel, TEAMS) and Jira/Confluence
* Bachelor's degree required.
Applicants must be authorized to work for any employer in the US.
We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.
Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals throu...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:18
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We are reimagining the future of work at JPMorgan Chase and building digital products that fundamentally change the way our employees interact with the firm.
From engaging with content and building community, to accessing essential services, information, and tools - we are redefining what it means to work in the modern workplace.
Our employee digital products are at the center of every employee's day and we're expanding our team focused on the digital employee experience.
As a Senior Associate, Digital Product Analytics in Employee Experience, you support the development and execution of data strategies that align with product development initiatives.
Reporting to the Head of Employee Experience Analytics, this individual assists in analyzing data, supporting digital data collection frameworks, generating insights, and creating data visualizations to enhance product insights and employee experience across platforms.
Success in this position relies on a solid foundation in product analytics, the ability to craft insightful narratives from digital data, familiarity with data measurement systems, and a good understanding of the fundamentals of digital analytics.
This individual will collaborate closely with Digital Product Owners and engineering teams, contributing to the integration of data-driven insights that support product features and improvements to the overall employee experience.
Job responsibilities
This role will include, but not be limited to, the following:
* Assist in crafting and presenting data-driven stories that integrate both digital and offline data sources to support product development and strategic decisions, ensuring stakeholders understand the impact of data on product performance.
* Contribute to the development of product insights for various audiences, leveraging both digital and offline data to provide a comprehensive view of product performance and user behavior.
* Support the optimization and implementation of analytics frameworks that encompass both digital and offline data collection, using tag management systems and other relevant tools to improve data accuracy and functionality.
* Collaborate with the engineering team to translate business goals into technical specifications, ensuring alignment with digital product strategies and operational needs, while considering the integration of offline data sources.
* Work closely with Digital Product Owners on product roadmap feature scoping and enhancements to ensure data-driven decisions shape user experience and product functionality, incorporating insights from both digital and offline data.
* Assist in documenting product requirements, defining acceptance criteria, and ensuring that technical implementation aligns with business objectives through data governance and hygiene practices, including the management of offline data sources.
* Facilitate collaboration among different business units to ensure that new features in...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:17
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Join JPMorgan Chase's Financial Control team where you'll play a critical role in safeguarding the accuracy and integrity of the Firm's financial records across the business.
As a Financial Controller Associate on the Financial Control team, you are primarily focused on ensuring the accuracy, integrity and timeliness of the Firm's books and records, with an emphasis on general ledger, operating systems and infrastructure controls across the entire lifecycle of the business.
Some of the most common functions and activities that are owned by Financial Controllers are balance sheet reconciliation / certification, balance sheet substantiation and general ledger reconciliation and substantiation (GLRS) reporting and governance, inter-entity control & governance, manual accounting / bookings to the general ledger (GL), and operating systems and the month end close process and coordination.
Job responsibilities:
* Ensure the accuracy and validity of line of business general ledger accounts, including adherence to the firmwide General Ledger Reconciliation & Substantiation (GLRS) standards
* Ensure adherence to P&L and Balance Sheet controls owned by Financial Control, including identifying and implementing opportunities for efficiency
* Analyze, communicate, and resolve material variances between the general ledger and upstream systems, as defined by line of business
Required qualifications, capabilities, and skills:
* Bachelor's degree in Accounting
* 4+ years of related experience
* Strong understanding of securities and derivatives products; Able to critically challenge with the goal of identifying control issues
* General Ledger, financial reporting and month end close responsibilities experience
* Comfortable liaising with business and risk managers; relationships and networks within the firm's IB community
* Able to build and maintain partnerships within the various product aligned businesses and across other corporate financial, treasury, and accounting groups
* Able to understand business drivers and requirements and influence middle and front office partners to deliver solutions to business issues and problems
* Strong analytical skills: Ability to quickly understand workings of a complex processing system and general ledger systems across the infrastructure and their interrelationships and dependencies
* Excellent desktop/spreadsheet/database skills
* Excellent organizational and problem-solving skills; able to multi-task in a constantly changing environment
* Excellent verbal and written communication skills
Preferred qualifications, capabilities, and skills:
* CPA license beneficial in some FFAR roles, but not required
* Knowledge of other financial reporting systems beneficial
Candidates must be able to physically work in our Columbus, OH office 5 days a week.
To be eligible for this role, you must be authorized to work in the United States.
We do not o...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:17
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As the first line of defense for JPMorgan Chase & Co.
(JPMC), Control Management identifies and manages operational, regulatory, and reputational risks.
In support of operational excellence, we play a key role in meeting our client commitments and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing global landscape.
Reporting to the Global AWM Trading Controls and Digital Assets Director , you will be part of an agile, future focused, and collaborative team.
On any day of the week, you might: assess the operational strengths, vulnerabilities and associated controls of our trading platforms; proactively identify and respond to high profile issues or emerging risks of utmost importance to C-suite level executives; or drive cross-JPMC responses to regulator and audit teams on market conduct-related processes, supervisory management controls, and business models.
You are empowered to add value and make an impact from day one.
In Control Management you are exposed to a stimulating and rewarding environment, where a wide range of activities require engagement with cross-disciplinary teams to build creative and sustainable solutions.
Our people-first culture underpins everything that we do.
Here, you'll have the opportunity to grow your career, master new skills for the future, and join a diverse, inclusive community of professionals that embrace teamwork and innovation.
Job Responsibilities:
* Support the development and implementation of comprehensive control strategies to identify and mitigate compliance and operational risks.
* Contribute to developing comprehensive and integrated view of risks and controls across core trading operations, ensuring robust documentation, consistency, and accuracy in business controls, supervisory management, and surveillance.
* Utilize advanced process analysis, data, and AI/LLM or other automation tool skills to interpret business needs, identify trends, and generate innovative solutions to enhance the control environment.
* Engage with internal stakeholders, facilitating open communication and collaboration to drive mutually beneficial outcomes and uphold the integrity of our business.
Required Qualifications, Capabilities, and Skills:
* Demonstrated expertise in risk or control management within the financial services sector, with a focus on compliance and operational risk mitigation, showcasing skills equivalent to 7+ years of experience.
* Capability to implement robust controls to safeguard business operations and meet critical regulatory requirements.
* Advanced proficiency in process and data analysis, leveraging these skills to enhance control environments and interpret business needs and trends.
* Demonstrate confident leadership and sound judgment to influence a strong culture and risk management
* Strong skills in internal stakeholder management, facilitating effective communication and collabora...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:16
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Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.
As a Product Delivery Manager within Emerging Payment Rails, you will drive intentional, scalable, and repeatable delivery practices that support global growth.
You will translate customer and business objectives into actionable requirements, orchestrate cross-functional execution, and continuously improve how products are implemented and operated.
By partnering across Product, Technology, Operations, Risk, and Compliance, you will help deliver innovative payment capabilities with speed, quality, and a strong focus on client experience.
Job Responsibilities
* Lead end-to-end product delivery activities, including intake, scoping, dependency management, release management, product operationalization, delivery feasibility assessments, and performance reporting.
* Design and implement scalable, reusable delivery frameworks and operating models that can be leveraged across regions, platforms, and client segments.
* Develop clear, comprehensive business, functional, and operational requirements that enable efficient execution by technology and operations teams.
* Champion the client experience by defining measurable outcomes, incorporating feedback loops, and ensuring delivery decisions optimize customer journeys and operational supportability.
* Drive cross-functional execution across Product, Engineering, Operations, Risk, Controls, and Compliance partners, aligning stakeholders on scope, milestones, ownership, and decision-making.
* Proactively manage timelines, dependencies, risks, and resource requirements while escalating issues and decisions as needed to maintain delivery momentum.
* Establish and continuously enhance delivery standards, processes, and governance, including readiness assessments, implementation playbooks, release criteria, and post-deployment reviews.
* Provide transparent, executive-ready reporting on program status, key dependencies, delivery outcomes, and product performance.
Required Qualifications, Capabilities, and Skills
* 8+ years of experience in product delivery, implementation management, platform delivery, or a related field.
* Demonstrated ability to translate strategic objectives into clear requirements and executable plans for technology and operations teams.
* Proven success leading complex, cross-functional initiatives involving multiple stakeholders and dependencies.
* Strong understanding of delivery management methodologies and continuous improvement practices, including process standardization, root-cause analysis, and metrics-driven optimization.
* Experience managing enterprise-level release and deployment activities.
* Strong risk and controls mindset with experience operating in regulated environments and partnering with governance functions.
* Excellent communication and stakeholder management skills, with the abil...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:16
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Global Supplier Services Outsourcing Due Diligence, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Collaborate with cross-functional teams (engineering, design, and support) to deliver product initiatives.
* Write clear product requirements and user stories for development teams.
* Communicate product updates and strategy to stakeholders and leadership.
* Gather and analyze customer feedback to inform product decisions and improvements.
* Act as the voice of the customer within the organization, advocating for user needs and experiences.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Strong strategic thinking and problem-solving skills with the ability to translate business goals into actionable product plans.
* Excellent communication and presentation skills, with the ability to influence and collaborate with stakeholders at all levels.
* Proficiency in product management tools (e.g., Jira, Confluence) and agile methodologies.
* Ability to prioritize and manage multiple projects in a fast-paced environment.
* Customer-centric approach with a passion for delivering exceptional user experiences.
* Adaptability and resilience in the face of changing prioriti...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:15
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Join a team that enables responsible adoption of generative AI across a large, complex organization.
You will help operate and continuously improve a secure employee-facing AI platform that supports business use cases at scale.
This role offers high visibility across product, engineering, and risk and control partners.
You will build durable operating processes, strengthen governance, and improve the end-to-end user experience.
As an Associate in AI Solutions and Business Enablement, you will support the day-to-day operations, governance, servicing, and business management of the firm's generative AI application, LLM Suite.
You will coordinate activities across release execution, intake and servicing, billing support, access and capacity management, and audit readiness.
You will partner with product, engineering, and independent risk and control stakeholders to help ensure the platform operates reliably and responsibly.
You will manage multiple workstreams, track open actions, and drive process improvements in a fast-moving technology environment.
This is an execution-oriented role for a highly organized candidate who can synthesize inputs, maintain rigorous follow-through, and communicate clearly with stakeholders at all levels.
You will bring structure to complex operational needs and help scale consistent ways of working.
Job responsibilities
* Coordinate release activities by tracking milestones, dependencies, approvals, communications, and open risks
* Support monthly billing operations by preparing usage reporting, investigating variances, and coordinating stakeholder follow-ups
* Prepare for governance and operating meetings by creating materials, tracking decisions, maintaining action logs, and publishing status updates
* Support risk, control, compliance, legal, technology risk, and model risk inquiries by gathering evidence and coordinating responses
* Triage operational intake requests, prioritize work with stakeholders, and identify recurring themes to reduce repeat issues
* Maintain resiliency and operational readiness documentation, including runbooks, testing coordination, and follow-up tracking
* Support access troubleshooting, entitlement reviews, and user issue resolution with internal platform partners
* Assist with audit support and requests for information by coordinating fact-finding, documentation, and timely responses
* Monitor and report on usage limits, spend controls, capacity needs, and subscription mapping to inform capacity planning
* Maintain accurate application profile records for LLM Suite and related capabilities in internal systems
Required qualifications, capabilities, and skills
* Bachelor's degree
* 2+years of experience in business management, operations, project management, product operations, technology governance, or risk and controls
* Experience coordinating deliverables across multiple stakeholders, including maintaining action tr...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:14
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As an Applied AI/ML Executive Director within our dynamic team, you will apply your quantitative, data science, and analytical skills to complex problems.
As a Machine Learning Director, you will have the opportunity to apply sophisticated machine learning methods to complex tasks including natural language processing, speech analytics, time series, reinforcement learning and recommendation systems.
You will collaborate with various teams and actively participate in our knowledge sharing community.
We are looking for someone who excels in a highly collaborative environment, working together with our business, technologists and control partners to deploy solutions into production.
If you have a strong passion for machine learning and enjoy investing time towards learning, researching and experimenting with new innovations in the field, this role is for you.
Job responsibilities
* Develop state-of-the art machine learning models to solve real-world problems and apply it to tasks such as natural language processing (NLP), speech recognition and analytics, time-series predictions or recommendation systems
* Collaborate with multiple partner teams such as Business, Technology, Product Management, Legal, Compliance, Strategy and Business Management to deploy solutions into production
* Coaching other AI/ML team members towards both personal and professional success
Required qualifications, capabilities, and skills
* PhD in a quantitative discipline, e.g.
Computer Science, Electrical Engineering, Mathematics, Operations Research, Optimization, or Data Science Or with at least 5 years of industry experience or an MS with at least 7 years of industry or research experience in the field.
* Solid background in NLP or speech recognition and analytics, personalization/recommendation and hands-on experience and solid understanding of machine learning and deep learning methods
* Extensive experience with machine learning and deep learning toolkits (e.g.: TensorFlow, PyTorch, NumPy, Scikit-Learn, Pandas)
* Ability to design experiments and training frameworks, and to outline and evaluate intrinsic and extrinsic metrics for model performance aligned with business goals
* Experience with big data and scalable model training and solid written and spoken communication to effectively communicate technical concepts and results to both technical and business audiences.
* Scientific thinking with the ability to invent and to work both independently and in highly collaborative team environments
* Solid written and spoken communication to effectively communicate technical concepts and results to both technical and business audiences.
Curious, hardworking and detail-oriented, and motivated by complex analytical problems
Preferred qualifications, capabilities , and skills:
* Strong background in Mathematics and Statistics and familiarity with the financial services industries and continuous integration models and ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:14
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Help improve how customers experience service across voice and digital channels.
In this role, you'll turn complex data into insights that inform product and operational decisions.
You'll collaborate with partners across servicing, product, finance, marketing, and analytics to identify opportunities and measure impact.
If you enjoy structured problem-solving, storytelling with data, and delivering results in an agile environment, this role offers meaningful visibility and growth.
As an Associate, Voice Product Analytics within the Consumer and Community Banking Data and Analytics organization, you will support advanced analytics work across Operations functions, channels, and products.
You will contribute across the analytics lifecycle, including scoping, data lineage documentation, data development, hypothesis development, analysis, and insight generation.
You will help teams understand customer journeys and friction points across voice and digital interactions.
You will develop clear, executive-ready narratives and materials that help stakeholders prioritize actions that improve customer experience and operational outcomes.
You will use enterprise data-spanning customer, account, digital, telephony, financial, and operational sources-to help build automated and repeatable analytics solutions.
You'll work in an agile delivery model to iterate, incorporate feedback, and deliver incremental value.
You will partner closely with cross-functional teams across servicing and product organizations to align on success measures, test approaches, and performance tracking.
Job Responsibilities
* Partner with Operations stakeholders and product groups to understand business drivers, processes, and underlying data
* Support initiatives that improve customer experience and help reduce operating expenses across Operations product groups
* Help scope analytics work by clarifying problem statements, hypotheses, success metrics, and approach
* Document data lineage and contribute to data development to enable accurate, reusable analyses
* Analyze customer interactions across channels (calls, branch, online, and mobile) to identify journey patterns and friction points
* Develop and report performance metrics and key performance indicators (KPIs); apply methods such as trend analysis and segmentation to inform improvements
* Contribute to business cases by sizing opportunities and quantifying expected benefits and tradeoffs
* Support test and pilot design by defining populations, measurement approach, and evaluation criteria; analyze outcomes and recommend next actions
* Build dashboards and visualizations to measure impact and enable self-service performance monitoring
* Prepare and deliver presentations that summarize insights, conclusions, and recommended actions for stakeholders
Required Qualifications, Capabilities, and Skills
* Minimum of 3 years of experience in analytics, strategy, or a related qu...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:13
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Azusa, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:12
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Join JPMorganChase's Chief Data and Analytics Office, where your design expertise will directly influence how millions of users interact with our most critical data and analytics products.
This is a rare opportunity to lead experience design at scale - shaping strategy, championing accessibility, and driving innovation at one of the world's most influential financial institutions.
As a Vice President Experience Design at JPMorganChase within the Chief Data and Analytics Office, you will play a pivotal role in shaping the user experience across our products and services.
You will leverage your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.
Collaborating with cross-functional teams, you will guide and mentor junior designers while fostering a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure our offerings are not only visually compelling but also accessible and user-friendly - enhancing the overall experience for every user.
Job responsibilities
* Develop and execute design and research strategies for complex projects, ensuring alignment with business objectives and user needs across multiple product areas
* Lead end-to-end design initiatives within a specific domain, including diagramming service flows, designing wireframes, and prototyping interactions for key touchpoints
* Drive the adoption of inclusive design practices and accessibility guidelines, mentoring junior designers and fostering a culture of diversity and inclusion
* Collaborate with cross-functional teams to integrate user experience design into product development processes, ensuring seamless and customer-centric solutions
* Analyze market trends, gather feedback from user research, and apply data insights to inform design decisions and optimize user experiences across platforms and channels
* Produce development-ready Figma deliverables - including design library components, responsive behaviors, and variables/tokens - and maintain clean files to enable seamless handoff and fast builds
* Own design system contributions and set quality standards by defining and extending component specifications, variants, tokens, and interaction patterns
* Partner with design systems and engineering teams to ensure consistent implementation across platforms
* Collaborate closely with engineering teams to validate feasibility, align on specifications, and advocate for your design decisions
* Evaluate and apply AI-assisted design workflows to improve speed, consistency, and handoff quality
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in user experience design or similar roles
* Demonstrated ability to create visual representations of user journeys, including storyboarding, wireframes, and p...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-10 10:24:12