-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: 72500
Posted: 2026-11-06 09:25:50
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: 72500
Posted: 2026-11-06 09:25:50
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: 72500
Posted: 2026-11-06 09:25:49
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: 72500
Posted: 2026-11-06 09:25:48
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: 72500
Posted: 2026-11-06 09:25:48
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: 72500
Posted: 2026-11-06 09:25:44
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: 72500
Posted: 2026-11-06 09:25:40
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 72500
Posted: 2026-11-06 09:25:39
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: 72500
Posted: 2026-11-06 09:25:39
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 72500
Posted: 2026-11-06 09:25:38
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: 72500
Posted: 2026-11-06 09:25:38
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: 72500
Posted: 2026-11-06 09:25:37
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: 72500
Posted: 2026-11-06 09:25:36
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 72500
Posted: 2026-11-06 09:25:36
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Desired
- Second language: speaking, reading and/or writing- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness; review sell by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer; stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
....Read more...
Type: Permanent Location: Watertown, US-WI
Salary / Rate: Not Specified
Posted: 2026-11-06 09:25:35
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: 72500
Posted: 2026-11-06 09:25:34
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 72500
Posted: 2026-11-06 09:25:34
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 72500
Posted: 2026-11-06 09:25:30
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 72500
Posted: 2026-11-06 09:25:26
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 72500
Posted: 2026-11-06 09:25:25
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 72500
Posted: 2026-11-06 09:25:25
-
Maximus seeking an experienced and highly motivated Manager, Enterprise Service Management & Knowledge Experience to lead the transformation and manage operations of Enterprise Service Request Management, Knowledge Management, Service Catalog, and Service Automation capabilities across the organization.
This is a hands-on role for someone who thrives at the intersection of process, technology, data, and employee experience.
You will be responsible for modernizing how Maximus employees consume IT services through self-service, automation, knowledge, and ServiceNow platform capabilities.
The ideal candidate is a builder and change agent with hands on operational expertise in ITSM, ITIL best practices, ServiceNow, workflow automation, and stakeholder engagement.
You will lead a small team while partnering across IT and business organizations to simplify service delivery, improve operational efficiency, and drive measurable business outcomes.
This role offers a unique opportunity to shape the future of Enterprise Service Management, establish modern service experiences, and build the foundation for AI-enabled support and automation.
This is a remote position.
Essential Duties and Responsibilities:
- Lead Enterprise Service Request Management strategy and governance, including the Service Catalog, Employee Center, service ownership, lifecycle management, and continuous improvement.
- Direct Service Catalog management and rationalization, service design, intake governance, and catalog optimization.
- Manage assigned ServiceNow workflow automation and digital transformation initiatives using Flow Designer, Workflow Editor, Service Catalog, Employee Center, and other platform capabilities.
- Establish and govern OLAs, KPIs, fulfillment metrics, service quality standards, and operational performance reporting.
- Implement and continuously improve the approved enterprise Knowledge Management strategy, governance framework, and knowledge lifecycle processes.
- Drive KCS adoption, knowledge-sharing practices, self-service enablement, operational learning, and AI-readiness activities; secure stakeholder alignment with established policies and practices and measure progress against defined objectives.
- Leverage ServiceNow analytics, dashboards, reporting, and data storytelling to improve adoption, performance, customer experience, and business outcomes.
- Manage ITSM process excellence initiatives across Request, Knowledge, Incident, Change, Problem, and Asset Management disciplines.
- Partner with SAM, HAM, and stakeholders to optimize entitlement, licensing, provisioning, governance, fulfillment, and lifecycle processes.
- Lead, mentor, develop, and manage a high-performing ITSM team while fostering stakeholder engagement and strategic alignment.
Job-Specific Essential Duties and Responsibilities:
- Lead Enterprise Service Request Management: Own the strategy, governance, modernization, and continuous improvement of ServiceNow Service Ca...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: 112700
Posted: 2026-11-06 09:25:24
-
MaxHP is seeking a Business Manager to support the Preservation of the Force and Family (POTFF) program.
This role provides operational, financial, administrative, and stakeholder-management support for integrated human performance services that sustain Special Operations Forces mission readiness, longevity, and performance.
The Business Manager translates program priorities into disciplined execution across physical, psychological, cognitive, social and family, and spiritual performance domains
U.S.
citizenship is required.
Candidates must possess an active U.S.
Government security clearance or be eligible to obtain and maintain a security clearance as required for contract performance.
This position is pending upon contract award.
This position is based in Tampa, FL.
At MaxHP, your expertise supports a mission that matters.
As a joint venture between Maximus and Endurion, MaxHP brings together specialized capabilities and resources to support the POTFF Program, strengthening human performance, resilience, and mission readiness across the Special Operations community.
Our professionals play an essential role in supporting the people behind the mission, helping Service members and their families remain strong, ready, and resilient.
Here, your experience becomes part of something bigger: directly supporting those who serve at the highest levels of our Nation’s defense
About the POTFF Program
The Preservation of the Force and Family (POTFF) program supports U.S.
Special Operations Forces (SOF) personnel and their families through an integrated, holistic approach to human performance, health, and readiness.
The program brings together specialized professionals across physical, psychological, cognitive, social, and spiritual performance to strengthen resilience, optimize performance, and support long-term mission readiness and career longevity.
Essential Duties and Responsibilities:
- Manage day-to-day operational aspects of a project and scope including facilitating and preparing all planning activities and artifacts.
- Oversee and manage large multi-project programs including planning, organizing, staffing, leading, and controlling program activities.
- Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
- Identify resources needed and assign individual responsibilities.
- Develop and maintain a master and individual resource plan and required documents for projects.
- Baseline all projects and capture actual metrics for historical metrics and Level of Effort (LoE) forecasting.
- Review deliverables prepared by team before providing to management and customers.
- Effectively apply the PMI methodology and enforce project standards on all projects.
- Prepare for engagement reviews and quality assurance procedures.
- Minimize risk exposure on projects.
- Communicate relevant project information to management, stakeholders, and customers.
- Resolve and/or escalate issues within...
....Read more...
Type: Permanent Location: Riverview, US-FL
Salary / Rate: 138600
Posted: 2026-11-06 09:25:23
-
Maximus seeking an experienced and highly motivated Manager, Enterprise Service Management & Knowledge Experience to lead the transformation and manage operations of Enterprise Service Request Management, Knowledge Management, Service Catalog, and Service Automation capabilities across the organization.
This is a hands-on role for someone who thrives at the intersection of process, technology, data, and employee experience.
You will be responsible for modernizing how Maximus employees consume IT services through self-service, automation, knowledge, and ServiceNow platform capabilities.
The ideal candidate is a builder and change agent with hands on operational expertise in ITSM, ITIL best practices, ServiceNow, workflow automation, and stakeholder engagement.
You will lead a small team while partnering across IT and business organizations to simplify service delivery, improve operational efficiency, and drive measurable business outcomes.
This role offers a unique opportunity to shape the future of Enterprise Service Management, establish modern service experiences, and build the foundation for AI-enabled support and automation.
This is a remote position.
Essential Duties and Responsibilities:
- Lead Enterprise Service Request Management strategy and governance, including the Service Catalog, Employee Center, service ownership, lifecycle management, and continuous improvement.
- Direct Service Catalog management and rationalization, service design, intake governance, and catalog optimization.
- Manage assigned ServiceNow workflow automation and digital transformation initiatives using Flow Designer, Workflow Editor, Service Catalog, Employee Center, and other platform capabilities.
- Establish and govern OLAs, KPIs, fulfillment metrics, service quality standards, and operational performance reporting.
- Implement and continuously improve the approved enterprise Knowledge Management strategy, governance framework, and knowledge lifecycle processes.
- Drive KCS adoption, knowledge-sharing practices, self-service enablement, operational learning, and AI-readiness activities; secure stakeholder alignment with established policies and practices and measure progress against defined objectives.
- Leverage ServiceNow analytics, dashboards, reporting, and data storytelling to improve adoption, performance, customer experience, and business outcomes.
- Manage ITSM process excellence initiatives across Request, Knowledge, Incident, Change, Problem, and Asset Management disciplines.
- Partner with SAM, HAM, and stakeholders to optimize entitlement, licensing, provisioning, governance, fulfillment, and lifecycle processes.
- Lead, mentor, develop, and manage a high-performing ITSM team while fostering stakeholder engagement and strategic alignment.
Job-Specific Essential Duties and Responsibilities:
- Lead Enterprise Service Request Management: Own the strategy, governance, modernization, and continuous improvement of ServiceNow Service Ca...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: 112700
Posted: 2026-11-06 09:25:23
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 72500
Posted: 2026-11-06 09:25:22
