-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist department manager in achieving sales and profit goals established for the department, and monitor and control all established quality assurance standards.
Work closely with the Deli/Baker Merchandising team, as well as the Deli/Bakery department to create an environment that is engaging to customers.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading trai...
....Read more...
Type: Permanent Location: La Jolla, US-CA
Salary / Rate: 20.035
Posted: 2026-01-28 07:23:53
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Las Cruces, US-NM
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:53
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Cherry Hill, US-NJ
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:52
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Buffalo, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:52
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: North Platte, US-NE
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:51
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Reno, US-NV
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:50
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer Service skills
* Retail experience
Essential Job Functions:
• Grocery Clerk helps customers dis...
....Read more...
Type: Permanent Location: Murfreesboro, US-TN
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:50
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:50
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Manchester, US-NH
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:49
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Newark, US-NJ
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:48
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Lebanon, US-NH
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:48
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:47
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Billings, US-MT
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:46
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Springfield, US-MO
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:46
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Missoula, US-MT
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:45
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Omaha, US-NE
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:44
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Jackson, US-MS
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:44
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Bozeman, US-MT
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:44
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:43
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Duluth, US-MN
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:43
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Hattiesburg, US-MS
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:42
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Tupelo, US-MS
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:42
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Detroit, US-MI
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:42
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Grand Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:41
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2.
This role ensures operational stability, performance improvement, and proactive risk management across the organization.
Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
* Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services.
Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
* Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks.
Escalate material risks and ensure timely intervention strategies are in place
* Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols.
Build organisational capability in structured problem-solving and continuous improvement
* Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
* Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
* Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
* Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas.
Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
* Senior-level leadership experience in service delivery, operations or delivery enablement
* Proven ability to stabilise at-risk or failing operational functions
* Strong stake...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2026-01-28 07:23:41
