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Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Buffalo, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:15
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Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:14
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Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Albuquerque, US-NM
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:14
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Las Cruces, US-NM
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:13
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Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing.
Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- High School Diploma or GED
- Must be 18 years of age
- Ability to handle highly confidential information
- Completion of national registration, certification or licensure
Desired
- Any previous comparable experience
- Any equivalent ...
....Read more...
Type: Permanent Location: Gallatin, US-TN
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:13
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:11
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Newark, US-NJ
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:10
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Manchester, US-NH
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:10
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Lebanon, US-NH
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:09
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Cherry Hill, US-NJ
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:08
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Reno, US-NV
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:08
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Missoula, US-MT
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:07
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: North Platte, US-NE
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:06
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Springfield, US-MO
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:06
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Omaha, US-NE
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:05
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Billings, US-MT
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:05
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Bozeman, US-MT
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:04
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:03
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Jackson, US-MS
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:03
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:02
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Tupelo, US-MS
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:01
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Hattiesburg, US-MS
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:01
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:00
-
Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
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Type: Permanent Location: Duluth, US-MN
Salary / Rate: Not Specified
Posted: 2025-12-06 07:38:00
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Description & Requirements
Maximus is looking to hire a Knowledge Manager/Technical Writer.
This position is remote with occasional travel to the work site in Alexandria, Virginia required.
The selected candidate must have a Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
Essential Duties and Responsibilities:
- Demonstrate technical research and fix technical issues in computer/operational systems, network, applications, etc.
- Apply acquired technical skills and knowledge of applicable policies and procedures to complete assigned tasks.
- Escalate more complex technical issues to more experienced technicians.
- Participate in special projects as required.
Job-Specific Essential Duties and Responsibilities:
- Maintains the knowledge base
- Writes and updates SOP's
- Updates process documentation
- Ensures agents have current guidelines and that new policies are updated in workflows
- Reviews and receives update/change requests from agents or management
- Works closely with Training and Quality to ensure policies are aligned
- Other duties as assigned
Job-Specific Minimum Requirements:
- Due to contract requirements candidates must be U.S.
citizens without dual citizenship with another country.
- Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a government-sponsored Public Trust clearance process.
- High School Diploma or equivalent
- 2 years of experience in knowledge management and/or technical writing
- Proven ability to create knowledge articles to assist analysts and specialists.
- Must be able to travel as needed to work site in Alexandria, VA
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have additional training or education in area of specialization.
Preferred Skills and Qualifications:
- 2 years experience with DTMO TAC related policies, procedures, nomenclature, and guidelines
- Experience with DTMO TAC processes, policies and systems
- Experience writing knowledge articles for DTMO TAC
- Excellent written and oral communications and presentation skills.
- Ability to work independently
- Ability to work in a high paced work environment
- Ability to hit goals and deadlines
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of th...
....Read more...
Type: Permanent Location: Detroit, US-MI
Salary / Rate: Not Specified
Posted: 2025-12-06 07:37:59
