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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:53
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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
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Type: Permanent Location: Dover, US-DE
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:52
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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:51
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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:51
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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:47
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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:44
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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:43
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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:43
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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:42
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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:41
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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:40
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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:40
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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:36
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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:32
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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:28
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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:23
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The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:19
-
The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments.
This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience.
The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Pr...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 23.5
Posted: 2026-11-11 12:36:17
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Maximus is a trusted federal partner supporting mission critical programs for the Centers for Medicare & Medicaid Services (CMS).
Through these partnerships, Maximus delivers compliant, mission driven services that help millions access vital healthcare information and benefits.
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is integral to this program, delivering comprehensive assistance to diverse user groups, including Primary Manufacturers, Dispensing Entities, Contractors, and CMS staff, offering key services such as:
- Resetting user IDs and passwords
- Unlocking accounts
- Addressing system access challenges, troubleshooting multi factor authenticator issues (MFA)
- Managing profile updates including approval and rejection of role requests.
- Assisting with navigating the MTF portal
- Addressing inquiries related to reports, files, data exchange and supporting documentation.
While this position is primarily assigned to support the MTF program, candidates should be aware that based on business needs, work assignments may include training and temporary or ongoing support for other programs/work queues within the broader BOSC program.
Flexibility and adaptability to shifting priorities is essential.
This position is fully remote.
Employment is contingent upon successful completion of a CMS client vetting process after offer acceptance.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consul...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: 21.53
Posted: 2026-11-11 12:36:16
-
Maximus is a trusted federal partner supporting mission critical programs for the Centers for Medicare & Medicaid Services (CMS).
Through these partnerships, Maximus delivers compliant, mission driven services that help millions access vital healthcare information and benefits.
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is integral to this program, delivering comprehensive assistance to diverse user groups, including Primary Manufacturers, Dispensing Entities, Contractors, and CMS staff, offering key services such as:
- Resetting user IDs and passwords
- Unlocking accounts
- Addressing system access challenges, troubleshooting multi factor authenticator issues (MFA)
- Managing profile updates including approval and rejection of role requests.
- Assisting with navigating the MTF portal
- Addressing inquiries related to reports, files, data exchange and supporting documentation.
While this position is primarily assigned to support the MTF program, candidates should be aware that based on business needs, work assignments may include training and temporary or ongoing support for other programs/work queues within the broader BOSC program.
Flexibility and adaptability to shifting priorities is essential.
This position is fully remote.
Employment is contingent upon successful completion of a CMS client vetting process after offer acceptance.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consul...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: 21.53
Posted: 2026-11-11 12:36:15
-
Maximus is a trusted federal partner supporting mission critical programs for the Centers for Medicare & Medicaid Services (CMS).
Through these partnerships, Maximus delivers compliant, mission driven services that help millions access vital healthcare information and benefits.
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is integral to this program, delivering comprehensive assistance to diverse user groups, including Primary Manufacturers, Dispensing Entities, Contractors, and CMS staff, offering key services such as:
- Resetting user IDs and passwords
- Unlocking accounts
- Addressing system access challenges, troubleshooting multi factor authenticator issues (MFA)
- Managing profile updates including approval and rejection of role requests.
- Assisting with navigating the MTF portal
- Addressing inquiries related to reports, files, data exchange and supporting documentation.
While this position is primarily assigned to support the MTF program, candidates should be aware that based on business needs, work assignments may include training and temporary or ongoing support for other programs/work queues within the broader BOSC program.
Flexibility and adaptability to shifting priorities is essential.
This position is fully remote.
Employment is contingent upon successful completion of a CMS client vetting process after offer acceptance.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consul...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: 21.53
Posted: 2026-11-11 12:36:15
-
Maximus is a trusted federal partner supporting mission critical programs for the Centers for Medicare & Medicaid Services (CMS).
Through these partnerships, Maximus delivers compliant, mission driven services that help millions access vital healthcare information and benefits.
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is integral to this program, delivering comprehensive assistance to diverse user groups, including Primary Manufacturers, Dispensing Entities, Contractors, and CMS staff, offering key services such as:
- Resetting user IDs and passwords
- Unlocking accounts
- Addressing system access challenges, troubleshooting multi factor authenticator issues (MFA)
- Managing profile updates including approval and rejection of role requests.
- Assisting with navigating the MTF portal
- Addressing inquiries related to reports, files, data exchange and supporting documentation.
While this position is primarily assigned to support the MTF program, candidates should be aware that based on business needs, work assignments may include training and temporary or ongoing support for other programs/work queues within the broader BOSC program.
Flexibility and adaptability to shifting priorities is essential.
This position is fully remote.
Employment is contingent upon successful completion of a CMS client vetting process after offer acceptance.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consul...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: 21.53
Posted: 2026-11-11 12:36:14
-
Maximus is a trusted federal partner supporting mission critical programs for the Centers for Medicare & Medicaid Services (CMS).
Through these partnerships, Maximus delivers compliant, mission driven services that help millions access vital healthcare information and benefits.
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is integral to this program, delivering comprehensive assistance to diverse user groups, including Primary Manufacturers, Dispensing Entities, Contractors, and CMS staff, offering key services such as:
- Resetting user IDs and passwords
- Unlocking accounts
- Addressing system access challenges, troubleshooting multi factor authenticator issues (MFA)
- Managing profile updates including approval and rejection of role requests.
- Assisting with navigating the MTF portal
- Addressing inquiries related to reports, files, data exchange and supporting documentation.
While this position is primarily assigned to support the MTF program, candidates should be aware that based on business needs, work assignments may include training and temporary or ongoing support for other programs/work queues within the broader BOSC program.
Flexibility and adaptability to shifting priorities is essential.
This position is fully remote.
Employment is contingent upon successful completion of a CMS client vetting process after offer acceptance.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consul...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: 21.53
Posted: 2026-11-11 12:36:13
-
Maximus is a trusted federal partner supporting mission critical programs for the Centers for Medicare & Medicaid Services (CMS).
Through these partnerships, Maximus delivers compliant, mission driven services that help millions access vital healthcare information and benefits.
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is integral to this program, delivering comprehensive assistance to diverse user groups, including Primary Manufacturers, Dispensing Entities, Contractors, and CMS staff, offering key services such as:
- Resetting user IDs and passwords
- Unlocking accounts
- Addressing system access challenges, troubleshooting multi factor authenticator issues (MFA)
- Managing profile updates including approval and rejection of role requests.
- Assisting with navigating the MTF portal
- Addressing inquiries related to reports, files, data exchange and supporting documentation.
While this position is primarily assigned to support the MTF program, candidates should be aware that based on business needs, work assignments may include training and temporary or ongoing support for other programs/work queues within the broader BOSC program.
Flexibility and adaptability to shifting priorities is essential.
This position is fully remote.
Employment is contingent upon successful completion of a CMS client vetting process after offer acceptance.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consul...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: 21.53
Posted: 2026-11-11 12:36:09
-
Maximus is a trusted federal partner supporting mission critical programs for the Centers for Medicare & Medicaid Services (CMS).
Through these partnerships, Maximus delivers compliant, mission driven services that help millions access vital healthcare information and benefits.
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is integral to this program, delivering comprehensive assistance to diverse user groups, including Primary Manufacturers, Dispensing Entities, Contractors, and CMS staff, offering key services such as:
- Resetting user IDs and passwords
- Unlocking accounts
- Addressing system access challenges, troubleshooting multi factor authenticator issues (MFA)
- Managing profile updates including approval and rejection of role requests.
- Assisting with navigating the MTF portal
- Addressing inquiries related to reports, files, data exchange and supporting documentation.
While this position is primarily assigned to support the MTF program, candidates should be aware that based on business needs, work assignments may include training and temporary or ongoing support for other programs/work queues within the broader BOSC program.
Flexibility and adaptability to shifting priorities is essential.
This position is fully remote.
Employment is contingent upon successful completion of a CMS client vetting process after offer acceptance.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consul...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: 21.53
Posted: 2026-11-11 12:36:04
