-
Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:40
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Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:39
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Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:39
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Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:38
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Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:38
-
Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:37
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Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:36
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Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:36
-
Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:35
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Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:33
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Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:32
-
Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:32
-
Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:31
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Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:30
-
Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:30
-
Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:29
-
Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:29
-
Support in the delivery of the Community & Partnerships Engagement Strategy by:
* Driving quality referrals to the service via professional and self-referral channels
* Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
* Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
* Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
* Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.
Support in establishing effective referral pathways into and out of the service
* Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
* Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
* Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
* Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
* Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning.
Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including:
* Attendance and presentations at GP Practice protected learning time
* Attendance and presentation at lifestyle related forums and networks
* Support and attendance at community events and fun days
* Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change.
Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to):
* Referral targets
* Cross-partnership case studies
* Engagement with new engagement channels
* Innovative referral strategies, complete with measures of effectiveness
* Capture of learning opportunities deployed across the network
* Added value / Return on Investment (ROI)
* Social value
Keep records of interactions / meetings with stakeholder...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:28
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:27
-
Essential Duties and Responsibilities:
- Perform all job functions in compliance with HIPAA policies and adhere to local and externally relevant health and safety laws and policies.
- Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation.
- Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience.
- Document all actions taken and other pertinent information as it relates to veteran and provider interaction.
- Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of the clinic throughout the day.
- Ability to work onsite in the Oklahoma City clinic required
- Must be willing and able to travel to other clinics as needed
- Must be willing and and able to travel to 2-3 times per month to Wichita Falls/Durant
- Must be willing and able to work some weekend shifts (Saturday and Sunday) as needed
- Customer service/hospitality industry experience highly preferred
- Valid Driver License required (not currently suspended/revoked/expired)
- Experience in Microsoft Office (Word/Excel/Outlook) highly preferred
Minimum Requirements
- High School Diploma or GED required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
19.00
Maximum Salary
$
19.00
*
....Read more...
Type: Permanent Location: Oklahoma City, US-OK
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:27
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:26
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:25
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:25
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:24
-
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
* Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
* 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
* Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
* Researching, collecting, and recording data evidence.
Individual Competencies
* Ability to work effectively as part of a team.
* IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
* A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
* Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
* A strong ability to build rapport quickly in online and remote situations.
* Strong decision-making abilities and reactiveness in a timely manner.
* Ability to manage and resolve complaints.
* Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
* Planning and coordinating own workload.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteris...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:12:24
