-
Description & Requirements
Maximus is currently recruiting for a Bilingual (Spanish/English) Customer Service II Agent, to support our CDC INFO (Centers for Disease Control) program.
CDC-INFO provides Customer Service, in a virtual call center environment, via phone, email, and chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 Health and COVID related topics.
*Temporary position with an approximate completion date of August - September 2026
* Must provide your own device/equipment (computer, laptop required, headset with microphone and monitor required)
* Must be available to work an 8-hour shift between 8:00 am - 8:00 pm ET, Mon - Fri (40 hours/week)
* Must be available to work occasional overtime
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
- Maintain up-to-date knowledge of CDC Public Response and policies as they apply
- Track and document all inquiries using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, or chat issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Adhere to the Privacy Act as it relates to the confidentiality of information released
- Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Education and additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative /call center experience required
- Must be able to speak, read and write in both English and Spanish clearly and professionally
- Highly effective communicator with strong ability to provide an excellent customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Experience working with a PC and a Windows environment required
- Ability to effectively work within established contractual turnaround times required
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the program changes
- All CDC INFO personnel are requi...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-01-10 08:00:15
-
Description & Requirements
Maximus is currently recruiting for a Bilingual (Spanish/English) Customer Service II Agent, to support our CDC INFO (Centers for Disease Control) program.
CDC-INFO provides Customer Service, in a virtual call center environment, via phone, email, and chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 Health and COVID related topics.
*Temporary position with an approximate completion date of August - September 2026
* Must provide your own device/equipment (computer, laptop required, headset with microphone and monitor required)
* Must be available to work an 8-hour shift between 8:00 am - 8:00 pm ET, Mon - Fri (40 hours/week)
* Must be available to work occasional overtime
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
- Maintain up-to-date knowledge of CDC Public Response and policies as they apply
- Track and document all inquiries using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, or chat issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Adhere to the Privacy Act as it relates to the confidentiality of information released
- Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Education and additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative /call center experience required
- Must be able to speak, read and write in both English and Spanish clearly and professionally
- Highly effective communicator with strong ability to provide an excellent customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Experience working with a PC and a Windows environment required
- Ability to effectively work within established contractual turnaround times required
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the program changes
- All CDC INFO personnel are requi...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-10 08:00:14
-
Description & Requirements
Maximus is currently recruiting for a Bilingual (Spanish/English) Customer Service II Agent, to support our CDC INFO (Centers for Disease Control) program.
CDC-INFO provides Customer Service, in a virtual call center environment, via phone, email, and chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 Health and COVID related topics.
*Temporary position with an approximate completion date of August - September 2026
* Must provide your own device/equipment (computer, laptop required, headset with microphone and monitor required)
* Must be available to work an 8-hour shift between 8:00 am - 8:00 pm ET, Mon - Fri (40 hours/week)
* Must be available to work occasional overtime
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
- Maintain up-to-date knowledge of CDC Public Response and policies as they apply
- Track and document all inquiries using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, or chat issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Adhere to the Privacy Act as it relates to the confidentiality of information released
- Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Education and additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative /call center experience required
- Must be able to speak, read and write in both English and Spanish clearly and professionally
- Highly effective communicator with strong ability to provide an excellent customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Experience working with a PC and a Windows environment required
- Ability to effectively work within established contractual turnaround times required
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the program changes
- All CDC INFO personnel are requi...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-10 08:00:14
-
Description & Requirements
Maximus is currently recruiting for a Bilingual (Spanish/English) Customer Service II Agent, to support our CDC INFO (Centers for Disease Control) program.
CDC-INFO provides Customer Service, in a virtual call center environment, via phone, email, and chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 Health and COVID related topics.
*Temporary position with an approximate completion date of August - September 2026
* Must provide your own device/equipment (computer, laptop required, headset with microphone and monitor required)
* Must be available to work an 8-hour shift between 8:00 am - 8:00 pm ET, Mon - Fri (40 hours/week)
* Must be available to work occasional overtime
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
- Maintain up-to-date knowledge of CDC Public Response and policies as they apply
- Track and document all inquiries using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, or chat issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Adhere to the Privacy Act as it relates to the confidentiality of information released
- Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Education and additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative /call center experience required
- Must be able to speak, read and write in both English and Spanish clearly and professionally
- Highly effective communicator with strong ability to provide an excellent customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Experience working with a PC and a Windows environment required
- Ability to effectively work within established contractual turnaround times required
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the program changes
- All CDC INFO personnel are requi...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-01-10 08:00:13
-
Description & Requirements
Maximus is currently recruiting for a Bilingual (Spanish/English) Customer Service II Agent, to support our CDC INFO (Centers for Disease Control) program.
CDC-INFO provides Customer Service, in a virtual call center environment, via phone, email, and chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 Health and COVID related topics.
*Temporary position with an approximate completion date of August - September 2026
* Must provide your own device/equipment (computer, laptop required, headset with microphone and monitor required)
* Must be available to work an 8-hour shift between 8:00 am - 8:00 pm ET, Mon - Fri (40 hours/week)
* Must be available to work occasional overtime
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
- Maintain up-to-date knowledge of CDC Public Response and policies as they apply
- Track and document all inquiries using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, or chat issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Adhere to the Privacy Act as it relates to the confidentiality of information released
- Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Education and additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative /call center experience required
- Must be able to speak, read and write in both English and Spanish clearly and professionally
- Highly effective communicator with strong ability to provide an excellent customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Experience working with a PC and a Windows environment required
- Ability to effectively work within established contractual turnaround times required
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the program changes
- All CDC INFO personnel are requi...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-10 08:00:12
-
Description & Requirements
Maximus is currently recruiting for a Bilingual (Spanish/English) Customer Service II Agent, to support our CDC INFO (Centers for Disease Control) program.
CDC-INFO provides Customer Service, in a virtual call center environment, via phone, email, and chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 Health and COVID related topics.
*Temporary position with an approximate completion date of August - September 2026
* Must provide your own device/equipment (computer, laptop required, headset with microphone and monitor required)
* Must be available to work an 8-hour shift between 8:00 am - 8:00 pm ET, Mon - Fri (40 hours/week)
* Must be available to work occasional overtime
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
- Maintain up-to-date knowledge of CDC Public Response and policies as they apply
- Track and document all inquiries using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, or chat issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Adhere to the Privacy Act as it relates to the confidentiality of information released
- Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Education and additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative /call center experience required
- Must be able to speak, read and write in both English and Spanish clearly and professionally
- Highly effective communicator with strong ability to provide an excellent customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Experience working with a PC and a Windows environment required
- Ability to effectively work within established contractual turnaround times required
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the program changes
- All CDC INFO personnel are requi...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-01-10 08:00:11
-
Description & Requirements
Maximus is currently recruiting for a Bilingual (Spanish/English) Customer Service II Agent, to support our CDC INFO (Centers for Disease Control) program.
CDC-INFO provides Customer Service, in a virtual call center environment, via phone, email, and chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 Health and COVID related topics.
*Temporary position with an approximate completion date of August - September 2026
* Must provide your own device/equipment (computer, laptop required, headset with microphone and monitor required)
* Must be available to work an 8-hour shift between 8:00 am - 8:00 pm ET, Mon - Fri (40 hours/week)
* Must be available to work occasional overtime
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
- Maintain up-to-date knowledge of CDC Public Response and policies as they apply
- Track and document all inquiries using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, or chat issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Adhere to the Privacy Act as it relates to the confidentiality of information released
- Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Education and additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative /call center experience required
- Must be able to speak, read and write in both English and Spanish clearly and professionally
- Highly effective communicator with strong ability to provide an excellent customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Experience working with a PC and a Windows environment required
- Ability to effectively work within established contractual turnaround times required
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the program changes
- All CDC INFO personnel are requi...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-10 08:00:10
-
Description & Requirements
Maximus is currently recruiting for a Bilingual (Spanish/English) Customer Service II Agent, to support our CDC INFO (Centers for Disease Control) program.
CDC-INFO provides Customer Service, in a virtual call center environment, via phone, email, and chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 Health and COVID related topics.
*Temporary position with an approximate completion date of August - September 2026
* Must provide your own device/equipment (computer, laptop required, headset with microphone and monitor required)
* Must be available to work an 8-hour shift between 8:00 am - 8:00 pm ET, Mon - Fri (40 hours/week)
* Must be available to work occasional overtime
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
- Maintain up-to-date knowledge of CDC Public Response and policies as they apply
- Track and document all inquiries using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, or chat issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Adhere to the Privacy Act as it relates to the confidentiality of information released
- Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Education and additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative /call center experience required
- Must be able to speak, read and write in both English and Spanish clearly and professionally
- Highly effective communicator with strong ability to provide an excellent customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Experience working with a PC and a Windows environment required
- Ability to effectively work within established contractual turnaround times required
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the program changes
- All CDC INFO personnel are requi...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-10 08:00:10
-
Description & Requirements
Maximus is currently recruiting for a Bilingual (Spanish/English) Customer Service II Agent, to support our CDC INFO (Centers for Disease Control) program.
CDC-INFO provides Customer Service, in a virtual call center environment, via phone, email, and chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 Health and COVID related topics.
*Temporary position with an approximate completion date of August - September 2026
* Must provide your own device/equipment (computer, laptop required, headset with microphone and monitor required)
* Must be available to work an 8-hour shift between 8:00 am - 8:00 pm ET, Mon - Fri (40 hours/week)
* Must be available to work occasional overtime
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
- Maintain up-to-date knowledge of CDC Public Response and policies as they apply
- Track and document all inquiries using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, or chat issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Adhere to the Privacy Act as it relates to the confidentiality of information released
- Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Education and additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative /call center experience required
- Must be able to speak, read and write in both English and Spanish clearly and professionally
- Highly effective communicator with strong ability to provide an excellent customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Experience working with a PC and a Windows environment required
- Ability to effectively work within established contractual turnaround times required
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the program changes
- All CDC INFO personnel are requi...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-01-10 08:00:09
-
Description & Requirements
Maximus is currently recruiting for a Bilingual (Spanish/English) Customer Service II Agent, to support our CDC INFO (Centers for Disease Control) program.
CDC-INFO provides Customer Service, in a virtual call center environment, via phone, email, and chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 Health and COVID related topics.
*Temporary position with an approximate completion date of August - September 2026
* Must provide your own device/equipment (computer, laptop required, headset with microphone and monitor required)
* Must be available to work an 8-hour shift between 8:00 am - 8:00 pm ET, Mon - Fri (40 hours/week)
* Must be available to work occasional overtime
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
- Maintain up-to-date knowledge of CDC Public Response and policies as they apply
- Track and document all inquiries using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, or chat issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Adhere to the Privacy Act as it relates to the confidentiality of information released
- Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Education and additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative /call center experience required
- Must be able to speak, read and write in both English and Spanish clearly and professionally
- Highly effective communicator with strong ability to provide an excellent customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Experience working with a PC and a Windows environment required
- Ability to effectively work within established contractual turnaround times required
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the program changes
- All CDC INFO personnel are requi...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-01-10 08:00:08
-
Description & Requirements
Maximus is currently recruiting for a Bilingual (Spanish/English) Customer Service II Agent, to support our CDC INFO (Centers for Disease Control) program.
CDC-INFO provides Customer Service, in a virtual call center environment, via phone, email, and chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 Health and COVID related topics.
*Temporary position with an approximate completion date of August - September 2026
* Must provide your own device/equipment (computer, laptop required, headset with microphone and monitor required)
* Must be available to work an 8-hour shift between 8:00 am - 8:00 pm ET, Mon - Fri (40 hours/week)
* Must be available to work occasional overtime
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
- Maintain up-to-date knowledge of CDC Public Response and policies as they apply
- Track and document all inquiries using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, or chat issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Adhere to the Privacy Act as it relates to the confidentiality of information released
- Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Education and additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative /call center experience required
- Must be able to speak, read and write in both English and Spanish clearly and professionally
- Highly effective communicator with strong ability to provide an excellent customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Experience working with a PC and a Windows environment required
- Ability to effectively work within established contractual turnaround times required
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the program changes
- All CDC INFO personnel are requi...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-01-10 08:00:07
-
Description & Requirements
Maximus is currently recruiting for a Bilingual (Spanish/English) Customer Service II Agent, to support our CDC INFO (Centers for Disease Control) program.
CDC-INFO provides Customer Service, in a virtual call center environment, via phone, email, and chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 Health and COVID related topics.
*Temporary position with an approximate completion date of August - September 2026
* Must provide your own device/equipment (computer, laptop required, headset with microphone and monitor required)
* Must be available to work an 8-hour shift between 8:00 am - 8:00 pm ET, Mon - Fri (40 hours/week)
* Must be available to work occasional overtime
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
- Maintain up-to-date knowledge of CDC Public Response and policies as they apply
- Track and document all inquiries using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, or chat issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Adhere to the Privacy Act as it relates to the confidentiality of information released
- Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Education and additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative /call center experience required
- Must be able to speak, read and write in both English and Spanish clearly and professionally
- Highly effective communicator with strong ability to provide an excellent customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Experience working with a PC and a Windows environment required
- Ability to effectively work within established contractual turnaround times required
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the program changes
- All CDC INFO personnel are requi...
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Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-01-10 08:00:06
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Description & Requirements
Maximus is currently recruiting for a Bilingual (Spanish/English) Customer Service II Agent, to support our CDC INFO (Centers for Disease Control) program.
CDC-INFO provides Customer Service, in a virtual call center environment, via phone, email, and chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 Health and COVID related topics.
*Temporary position with an approximate completion date of August - September 2026
* Must provide your own device/equipment (computer, laptop required, headset with microphone and monitor required)
* Must be available to work an 8-hour shift between 8:00 am - 8:00 pm ET, Mon - Fri (40 hours/week)
* Must be available to work occasional overtime
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
- Maintain up-to-date knowledge of CDC Public Response and policies as they apply
- Track and document all inquiries using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, or chat issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Adhere to the Privacy Act as it relates to the confidentiality of information released
- Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Education and additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative /call center experience required
- Must be able to speak, read and write in both English and Spanish clearly and professionally
- Highly effective communicator with strong ability to provide an excellent customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Experience working with a PC and a Windows environment required
- Ability to effectively work within established contractual turnaround times required
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the program changes
- All CDC INFO personnel are requi...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-01-10 08:00:05
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Description & Requirements
Maximus is looking for an Outreach Counselor to support the North Houston.
This important position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs.
As an Outreach Counselor, you will utilize excellent in-depth knowledge of enrollment requirements, program information, and policies.
You'll also identify, develop, and build relationships with community, state, and faith-based organizations to enhance our presence in the community.
Bilingual - Spanish skills are preferred for this role, but not required.
Please note- since this position requires local travel, it is critical that your application includes your up-to-date address as preference will be given to applicants who reside within reasonable commutable distance of the area served
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Essential Duties and Responsibilities:
- Interface with clients and refer complaints or inquiries to appropriate departments, agencies, advocates, or client representatives.
- Stay updated on managed care relevant to supported client programs.
- Adhere to processing guidelines, protocols, and contract requirements for complaint processing and handling PHI/PII.
- Assist consumers in health plan enrollment, disenrollment, and transfers when necessary.
- Fulfill assigned duties directed by the Complaint Unit Supervisor or Project Management.
- Meet performance standards outlined in the annual criteria and bonus template for the position.
- Address complex customer service inquiries and problems over the telephone, noting consistent issues for resolution.
- Potentially respond to email inquiries.
- Prioritize customer service as the primary function, handling non-routine calls requiring deviation from standard procedures.
- Manage situations needing adapted responses or extensive research based on customer needs.
- Utilize computerized systems for tracking, information gathering, and t...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-10 07:58:20
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Description & Requirements
Maximus is currently looking for a Bilingual Outreach CSR (English/Spanish) in San Diego County, Escondido CA! Outreach CSRs are the face of Medi-Cal managed care in California.
The role is to educate and enroll Medi-Cal beneficiaries to a managed care health plan.
*
*This is an onsite position at our Escondido, CA location
*
*
Why Maximus?
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Competitive Compensation - Quarterly bonuses based on performance
Must reside in San Diego County and be willing to work onsite at our Escondido location.
Essential Duties and Responsibilities:
- Foster strong customer relationships, monitoring their engagement and progress.
- Collaborate regularly with customers to attain program goals and sustain eligibility for services.
- Conduct workshops and deliver various training services to customers.
- Demonstrate substantial program knowledge, assisting customers through multiple phases of the application process, from enrollment to benefit allocation.
- Aid customers in accessing services aligning with program objectives, including educational/vocational training, medical support, childcare, transportation, mental health services, legal aid, and related needs.
- Follow up with customers to ensure their needs are met and address any queries or concerns.
- Collaborate with team members, providing expertise and assistance in resolving participant issues.
- Maintain accurate and timely case notes for all customer interactions and document related activities.
- Share updates on outreach and engagement efforts with project staff.
- Report identified barriers hindering customer engagement with the Provider to project staff.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Reliable transpor...
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Type: Permanent Location: Escondido, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-10 07:58:19
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Description & Requirements
Maximus is looking for a Bilingual Outreach Counselor to support the Houston Inner Loop area (Downtown, East End & Southeast).
This important position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs.
As an Outreach Counselor, you will utilize excellent in-depth knowledge of enrollment requirements, program information, and policies.
You'll also identify, develop, and build relationships with community, state, and faith-based organizations to enhance our presence in the community.
Please note- since this position requires local travel, it is critical that your application includes your up-to-date address as preference will be given to applicants who reside within reasonable commutable distance of the area served
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Essential Duties and Responsibilities:
- Interface with and refer complaints and/or inquiries to the appropriate departments, agencies, advocates, and/or client representatives.
- Maintain updated knowledge of managed care as it relates to client supported programs.
- Meet the established processing guidelines, protocols and contract requirements related to complaint processing and the handling of PHI/PII.
- Assist consumers in enrolling, disenrolling, and transferring into health plans, when appropriate.
- Perform other duties as may be assigned by the Complaint Unit Supervisor and/or Project Management.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position.
- Conducts outreach, including phone calls, home visits, and community presentations in the field in accordance with project policy and procedures (50% of the time).
Solely responsible for a specific geographic area and related tasks for that area.
Travels independently using proper safety precautions.
- Conducts one-on-one and group outreach presentations to...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-10 07:58:19
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Description & Requirements
Join our dedicated team as an Emergency Assistance Specialist based out of our office in Milwaukee, WI.
The ideal candidate will have valuable case management experience, thrive in a demanding, fast-paced environment, and be skilled at multitasking with strong abilities in assessing client needs, coordinating services, and providing effective support.
This position will be an onsite contract position with one of our partnering agencies with ability to convert to a Maximus employee after 90 days of employment based on performance, attendance, and business needs.
The position work hours are from 8am - 5pm Central Time Zone, with occasional rotating Wednesdays operating from 10am - 7pm.
Essential Duties and Responsibilities:
- Cultivate and nurture professional relationships with customers, continuously monitoring their engagement and progress within the program.
- Regularly collaborate with customers to set and accomplish program goals, ensuring ongoing eligibility and program service maintenance.
- Demonstrate extensive program knowledge, guiding customers through various stages of the application process, from enrollment to benefit and service allocation.
- Assist customers in accessing essential services aligned with program objectives, including educational or vocational training, medical care, childcare, transportation, mental health resources, legal assistance, and other pertinent needs.
- Conduct follow-ups with customers to address needs, resolve concerns, and ensure their requirements are met satisfactorily.
- Collaborate with team members to provide expertise and support in resolving participant issues effectively.
- Maintain accurate and timely case documentation for all customer interactions, ensuring comprehensive records of activities.
- Share updates regarding outreach and engagement initiatives with project staff, facilitating effective communication.
- Identify and communicate barriers hindering customer engagement with the Provider, informing project staff promptly.
- Perform additional duties as directed by leadership to support program objectives.
- Utilize the Cares Worker Web System to track and manage participant data
- Conduct interactive interviews with emergency assistance applicants and review all applications
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Prior case management experience, preferred.
- Prior customer service experience, preferred.
- Experience working with low-income and diverse populations, preferred.
- Microsoft Proficiency, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is b...
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Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-01-10 07:58:15
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Position : Maintenance Assistant
Are you looking to join a family-oriented team? NHC fosters an environment of teamwork and provides opportunities of growth in a healthcare setting.
Come join our Maintenance team! This position requires personal contact with residents, a high level of competency and efficiency in all aspects of maintenance operations.
You must be able to work as part of a team and independently with minimum supervision.
Position Highlights:
* Heavy duty cleaning, light grounds care, maintenance of institutional equipment.
* Keep records of work performed.
* Coordinate work with other departments so as not interrupt patient care or normal business functions.
* Able to be on call for emergencies.
* Perform or direct duties concerned with maintenance of grounds, parking lots, driveways, etc.
May include gardening, landscaping, cleaning-up, snow removal, etc (except that performed under service contract).
Experience
* Maintenance experience preferred, not required
* H-VAC experience preferred, not required
* High school graduate or graduate of a technical school.
* Ability to read and interpret technical manuals.
Knowledge of local codes and ordinances.
Knowledge of safety regulations.
BenefitsEarned Time Off
Holiday Incentive Pay
Health, Dental, Vision, Disability and Life insurance
401k with generous company contributions
Competitive Pay
Tuition Reimbursement Opportunities
Advancement Opportunities
Uniforms
NHC HealthCare Joplin is located 2700 East 34th Street, Joplin, MO 64804
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity , please apply today and find out more about us at nhccare.com/locations/joplin/
EOE
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Type: Permanent Location: Joplin, US-MO
Salary / Rate: Not Specified
Posted: 2026-01-10 07:53:02
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$2,000 Sign on Bonus!
Full Time Speech Language Pathologist - NHC Greenwood Greenwood, SC
Join our in-house therapy team that's passionate about quality care and teamwork! At NHC Greenwood, we value collaboration, recognition, and growth in a fun, family-oriented workplace.
What You'll Do:
* Provide SLP services in a skilled nursing setting.
* Support patients with speech, language, cognition, and swallowing challenges
* Use evidence-based techniques for dysphagia and communication therapy
* Collaborate with a supportive rehab team
Requirements:
* ASHA Certified SLP
* South Carolina SLP license
* Flexible, reliable, and team-oriented
* SNF and Medicare experience a plus
Benefits:
* Competitive pay with wage increases
* $2,000 Sign on Bonus
* Health, Dental, Vision, Disability and Life Insurance
* 401(k) with company match
* Continuing Education & Stock Options
* Uniforms provided
Join a team where integrity, innovation, and compassion thrive.
Apply today: nhccare.com/locations/greenwood/
Equal Opportunity Employer
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Type: Permanent Location: Greenwood, US-SC
Salary / Rate: Not Specified
Posted: 2026-01-10 07:53:01
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Position: Cook and Aide position- goal to be cross trained on both position for full time hours! Part time available if desired!
Shift Available: 5:00am- 1:30pm; 11:30am-7:30pm; AM and PM for Full-time hours
Pay: $12 - $17 / hour Depending On Experience
Full-time benefits with paid for earned time off and sick time!
Be part of an exceptional Food and Nutrition Services/Dietary team in Lewisburg, TN! Work alongside our Culinary Experts and Registered Dietitians.
No late nights! No Nashville traffic!
Are you looking for a secure work environment- no layoffs, no cutting of hours? One where you make a difference every day in someone's life? We are hiring a caring individual to maintain high standards of quality food preparation, production, and service.
Applicants must have a sincere interest in foodservice, enjoy working with rehab and healthcare patients, and have excellent customer service skills! We are looking for a reliable and energetic individual who is willing to learn.
Benefits:
* Free Meal per Shift
* Competitive Wages!
* Health, Dental, Vision, Disability and Life insurance
* 401K option with Company Match (free money!)
* Flexible Schedule
* Earn Time off, Sick Time, Family Sick time
* ServSafe Manager Courses Paid for by company
* Tuition Reimbursement including to become a Certified Dietary Manager (CDM)
* Free Uniforms
* No Late Nights
* Fun, Fast Paced Work Environment
NHC Lewisburg is located at 1653 Mooresville Hwy, Lewisburg, TN 37091
If you are ready to join a leader in senior care since 1971, apply online at nhccare.com/locations/lewisburg/ or call (931) 359-4506 if interested in applying in person.
We look forward to speaking with you.
NHC is an Equal Opportunity Employer.
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Type: Permanent Location: Lewisburg, US-TN
Salary / Rate: Not Specified
Posted: 2026-01-10 07:53:00
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Fall Prevention Certified Nursing Assistant - $2,500 SIGN ON BONUS for Full Time
Looking for WEEKLY or DAILY Pay? NHC offers OnShift Wallet: Unlock 50% of Your Earned But Unpaid Wages Instantly, Next-Day Access, Every Time!
Do you have the heart to serve others? Do you want to work in an environment that puts you first? Our partner first focus allows you to focus on what matters most, the care of our patients.
A fall prevention CNA is an experienced CNA w/ self-initiation with team leading emphasis.
This CNA works directly with the facility's Falls Champions w/ daily assignments.
Daily duties include rounding on high fall risk patients on all halls, assisting with ADL care with primary focus of educating staff on current, patient specific, fall care plan execution.
Tech assists with safety education with patients, staff, and family members with check offs.
Tech also assists with daily admissions, ensuring rooms are ready and interventions are in place day of admission as Falls Champions review patient charts.
Tech will assist with weekly PIPs, updating fall report sheets, and communicating preventive fall risk information between front line partners and Falls Champions in relation to a proactive approach to fall reduction.
Work Hours: 8 hours a day, 5 days a week
Job Type: Full Time
Experience: Long term care, skilled nursing and/or long-term care experience preferred, but not required.
Benefits:
* Flexible Schedules
* Block scheduling available
* Overtime with Bonuses Available
* Shift Differentials Available
* Vacation/Paid time off/Holiday Pay
* Health, Dental, Vision and Life insurance
* Opportunity for Advancement
* Opportunities for Continued Education
* Competitive Pay
* Company Stock Purchase Option
Location:NHC Sumner
140 Thorne Blvd.
Gallatin, TN 37066
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge...
innovation and improvement...
teamwork and collaboration ...
and honesty and integrity.
All employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at https://nhccare.com/locations/nhc-place-sumner/
We look forward to talking with you!!
EOE
#NHCmetro
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Type: Permanent Location: Gallatin, US-TN
Salary / Rate: Not Specified
Posted: 2026-01-10 07:52:58
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Certified Nursing Assistant (CNA) - $2,500 SIGN-ON BONUS for Full-Time, $1,250 SIGN-ON Bonus for Part-Time
Must be a TN State Certified CNA
Join a Team That Puts You First
Are you ready to elevate your career in caregiving? At NHC Place Sumner, we're redefining what it means to work in senior care.
Join a team that values your growth, rewards your dedication, and empowers you to make a real impact.
Your Role:
If you have the heart to serve others and want to work in an environment where you're truly valued, this is the place for you.
As a CNA, you'll provide essential care that helps patients thrive, while we provide the support and recognition you deserve.
Get Paid Your Way!
Experience the freedom of financial flexibility with OnShift Wallet - access up to 50% of your earned wages instantly, anytime, anywhere.
Weekly and daily pay options are just the beginning of what makes working with us extraordinary.
Work Hours: 12 h our shifts (Full-Time and Part-Time options available)
Pay: up to $23 an hour.
As about our PRN rates and our no paid leave rates for more $$ per hour.
Experience:
CNA License Required
Why Join Us?
Our competitive benefits package includes:
* Flexible Schedules: Customize your shifts to fit your life.
* Block Scheduling Available: Enjoy predictability and stability.
* Bonuses for Overtime: Get rewarded for going the extra mile.
* Shift Differentials: Earn more for working evenings and nights.
* Generous Paid Time Off: Vacation, holidays, and personal days included.
* Comprehensive Health Coverage: Medical, dental, vision, and life insurance.
* Advancement Opportunities: Your career growth is our priority.
* Continued Education: We invest in your professional development.
* Employee Stock Purchase Plan: Share in our success.
Why NHC Place Sumner?
* A supportive and inclusive environment where your contributions matter.
* Opportunities to grow personally and professionally.
* A mission-driven organization that prioritizes patient care and community well-being.
About NHC:
National HealthCare Corporation is a nationally recognized leader in senior care, known for innovation and quality.
At NHC Place Sumner, we embrace a culture of compassion, integrity, teamwork, and continuous improvement.
Together, we're building a brighter future for our patients and communities.
Ready to join a team that puts you first? Apply today and take the next step in your caregiving journey.
Learn more about us at https://nhccare.com/locations/nhc-place-sumner/
Start your journey with NHC Place Sumner today and make a meaningful difference in the lives of others.
EEO
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Type: Permanent Location: Gallatin, US-TN
Salary / Rate: Not Specified
Posted: 2026-01-10 07:52:57
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Position: Dining Room Team Member
Experience
Healthcare food service experience preferred, not required
Pay: $14 - $16
Server / Team Member Position Highlights:
* Assists in receiving and storing food and supplies to prevent waste and assure quality products.
Dates, labels, and stores items properly.
Uses proper food handling techniques.
* Responsible for scraping, stacking, washing, and sanitizing dishes, flatware, utensils, pots/pans, etc.
and for removing broken and chipped dishes and glassware from use.
Wraps flatware if needed.
* Properly transports and stores dishes, flatware, utensils, pots/pans, etc.
Responsible for having sufficient quantities of clean and sanitized dishes, flatware, utensils, pots/pans, etc.
to meet time schedule for meal preparation and service.
* Cleans and sanitizes the dish machine and dish room.
Empties and cleans/sanitizes the trash cans.
Keeps work area clean and uncluttered and completes assigned cleaning duties.
Benefits Earned Time Off Holiday Incentive PayHealth, Dental, Vision, Disability and Life insurance401k with generous company contributionsFlexible ScheduleUniformsTuition Reimbursement OpportunitiesAdvancement Opportunities
Work Location: NHC Place Sumner
140 Thorne Blvd
Gallatin, TN 37066
Why NHC? At NHC, we "Put our Heart in Everything We Do!" We take pride in working together as a team in our family-oriented work environment.
We provide a culture of excellence, recognition, empowerment, and fun.
We offer professional growth opportunities along with competitive compensation wage increases based on performance.
If you want this experience in your career, apply today!
If you are interested in working for a leader in senior care, share NHC's values of honesty and integrity, and have a heart for the geriatric patient, please apply today and find out more about us at nhccare.com/locations/nhc-place-sumner/
We look forward to talking with you about this great opportunity.
NHC is an Equal Opportunity Employer.
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Type: Permanent Location: Gallatin, US-TN
Salary / Rate: Not Specified
Posted: 2026-01-10 07:52:56
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Housekeeping Assistant at Richland Place
This position is responsible for the cleanliness of the Residents rooms, Common areas, and hallways.
RESPONSIBLE TO:
Housekeeping Supervisor
QUALIFICATIONS:
* Must be able to read and understand Standard English.
* Must be able to deal tactfully and effectively with patients, families, fellow employees and visitors.
PHYSICAL DEMANDS:
* Able to be on feet 7-8 hours a day
* Able to stoop, kneel, bend, and climb, depending on job
* Able to lift 20 to 25 pounds frequently
* Able to lift 50 to 75 pounds occasionally
* Able to move heavy (75 to 100 pound) furniture occasionally
* Able to see, hear and communicate adequately to complete job duties and responsibility
* Able to work with standard cleaning chemicals
DUTIES AND RESPONSIBILITIES:
Are determined by the center and may include, but are not limited to the following:
* Clean Resident bathrooms including sinks, toilets, tubs and showers
* Empty garbage cans in Resident rooms, bathrooms, activity areas and other areas throughout the center
* Clean Resident rooms, including mopping and/or buffing floors, dusting furniture both on top and underneath
* Clean hallways, sweeping up debris, mopping, stripping and buffing following company and center policies and procedures
* Clean walls, furniture and equipment, as needed, to provide a clean pleasant environment for Residents, staff and visitors
* Work safely, following proper procedures when using chemical agents
* Follow established cleaning schedules
* Other duties which may be assigned from time to time
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com
We look forward to talking with you!!
EOE
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-01-10 07:52:55
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Food Service Team Member / Server
Make a Difference While Doing What You Love
Are you passionate about creating memorable dining experiences? At Richland Place, we're searching for Servers to join our dedicated team of professionals.
Be part of a fun, collaborative environment where you can showcase your talents while making a meaningful impact in the lives of others.
Your Role: As a Server, you'll play a vital part in ensuring our patients' dining needs are met with care and excellence.
Your daily responsibilities will include assisting with food preparation and service, maintaining clean and sanitary conditions, and delivering outstanding service that brightens every mealtime.
Work Schedule: PM and AM Shifts Available (No Late Nights!) a mix of:10a-8p shifts 3p-8p shifts and 9:30a-2:30p shift
Job Type: Part-Time and Full-Time
Experience:
* Healthcare food service experience preferred but not required-we'll provide the training you need to succeed!
Why Join Us? We believe our employees are our greatest asset, and we're proud to offer benefits that support you and your family:
* Free Meals: Enjoy a complimentary meal during every shift.
* Flexible Scheduling: Customize your hours to fit your life.
* Earned Time Off: Take the time you need to recharge.
* Comprehensive Health Coverage: Medical, dental, vision, disability, and life insurance.
* 401(k) with Company Contributions: Secure your financial future.
* Advancement Opportunities: Grow your career within NHC.
* Free Uniforms: Start every shift in style.
Who We're Looking For:
* Passionate individuals with a positive attitude and strong teamwork skills.
* Commitment to maintaining high standards of cleanliness and service.
* Desire to contribute to a supportive, family-oriented atmosphere.
Location: 504 Elmington Av.
Nashville 37205
If you're ready to join a leader in senior care and share NHC's values of honesty, integrity, and compassion, we invite you to apply today.
Learn more about us at nhccare.com .
We look forward to welcoming you to our team at Richland.
EOE
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-01-10 07:52:53
