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JP.
Morgan Nexus Platform has grown significantly in the past years in all key metrics including number of transactions, outstanding notional amount, profitability and functionalities offered.
It is a flagship Nexus product which allows clients to obtain synthetic exposure to a discretionarily managed portfolio utilizing J.P.
Morgan's most advanced technology and operations (transactional, settlement, reporting).
Nexus MO Team was created in 2020 to support the continuous growth of the Nexus Business, which has evolved significantly as a product.
Our Nexus MO Team provides operational oversight and assists clients, as the business provides an end-to-end scalable solution for them to manage their own strategies, leveraging the firms trading and operational expertise.
The team is global with members in London, BA and Mumbai.
We are seeking to hire a team member in Delaware to support the team, perform daily controls and liaise with both internal and external clients and key contacts.
The successful candidate will work extensively with cross-functional teams to ensure effective lifecycle management of the Nexus trades.
Job responsibilities:
* Primary point of contact for addressing and resolving all client queries, ensuring prompt responses and escalation to key stakeholders
* Trade reconciliations and coordinating with global trading and middle office teams ensuring successful trade capture and to clear trade booking exceptions
* Price reconciliation to identify and rectify price exceptions.
Reconciliation of BBG published levels
* Verification of pricing and reference data prior to distribution of daily reports to high priority clients
* Corporate action event reconciliation: ensuring all event instructions are accurately and swiftly booked
* Dividend reconciliation and management; ensuring div details are correct and accurately captured in client reporting
* Responsible for set-up, amend and termination of Indices based on request from stakeholders
* Monitor Publications and perform various reconciliations (Primary, Secondary, Tertiary, Quaternary etc.) to ensure levels are correct and send MIS daily
* Proactively seek opportunities to automate manual processes wherever feasible
* Mailbox Management.
Responding to various stakeholders in a timely manner
* Ongoing project management across multiple streams (infrastructure, regulations, controls etc )
Required qualifications, capabilities, and skills:
* Knowledge of financial products such as Equities, Derivatives, Fixed income, Options, Futures
* Good excel, word and power point knowledge
* Ability to work effectively with cross functional teams
* Strong communication skills
* Ability to analyze processes and suggest process improvements to drive efficiencies
* Motivated self-starter, who is results driven, and control minded
* Ability to multi-task and effectively prioritize under pressure
* Stron...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:41
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Are you ready to make a real impact in the world of Treasury Services? Join a team where your technical expertise and client focus drive seamless onboarding experiences for global organizations.
Here, you'll collaborate with talented professionals and help shape the future of financial solutions.
Your work will empower clients and strengthen our reputation for excellence.
Step into a role where your contributions matter and your growth is supported.
As a Client Technical Onboarding Manager within the Commercial and Investment Bank Client Technical Onboarding Team, you guide clients through the technical setup and testing of receivables products.
You work closely with us to deliver high-quality solutions, ensuring a smooth and positive onboarding experience.
You'll be part of a collaborative team that values your ideas and supports your professional development.
Your role is essential in helping clients achieve their business goals while enhancing our firm's reputation.
Job Responsibilities
* Lead scoping meetings to understand and fulfill client product and technical requirements
* Facilitate recurring project status meetings and provide clear updates to clients and internal teams
* Prepare Statements of Work and documentation outlining product implementation options
* Use tracking tools and systems to monitor project status, issues, and risks
* Establish test environments, validate file formats, and coordinate file and back-office testing
* Analyze and explain test results to clients, assisting with issue resolution
* Support clients during production migration and verification, ensuring successful implementation
* Collaborate with production teams to provide timely status updates
* Attend meetings and training sessions to enhance product knowledge
* Identify process gaps and improvement opportunities, taking ownership of initiatives
* Adhere to all department policies and procedures
Required qualifications, capabilities, and skills
* Experience in banking, treasury, product, or project management
* Strong client servicing skills, with a focus on clear communication and relationship building
* Excellent verbal and written communication abilities
* Proven analytical skills and attention to detail
* Effective issue resolution and escalation capabilities
* Ability to manage multiple projects and prioritize tasks independently
* Collaborative mindset and ability to work well in team environments
* Willingness to learn and adapt to change
* Professional qualifications as required by region (e.g., Enhanced Competency Framework certifications in Hong Kong)
* Minimal travel required (less than 5%)
Preferred qualifications, capabilities, and skills
* Experience in client-facing project management roles
* Familiarity with receivables products such as Lockbox, Receipt$tream, and Image Cash Letter
* Technical aptitude with file form...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:39
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Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
Note that any felony conviction within the last seven years will disqualify you from consideration for this position.
Your continued employm...
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Type: Permanent Location: Pompano Beach, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:36
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Bring your Expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Vice President in Basel Capital Analytics and Forecasting, you will lead and manage a team of Associates and Vice Presidents to prepare risk weighted assets forecasts, perform quarterly risk assessments and collaborate with stakeholders in risk and finance.
This role is critical in providing insights to senior management on capital analytics and ensuring regulatory compliance.
The ideal candidate will combine strong technical expertise with leadership skills.
Job Responsibilities:
* Manage a team of 5 resources (US-based)
* Lead and review credit forecasts for internal and external exercises, such as budget, Firmwide Risk Appetite and CCAR (stress testing)
* Provide insights and analysis on Basel 3 Endgame, including impact assessment and identification of focus areas for retail credit risk.
* Create presentations for senior management and present the forecast and analysis with a clear storyline and data support
* Lead cross-functional communications with Risk Management, Finance, Risk Modelling on quarterly deliverables and strategic initiatives
* Ensure appropriate documentation and controls are in place
Required qualifications, capabilities, and skills:
* Minimum 5 years of Risk Management, Finance and/or Consulting experience
* Ability to present complex and technical concepts in a clear, simple and concise manner to manage frequent interactions outside immediate team and senior management
* Ability to manage multiple priorities to high standards and to deliver high quality results within tight deadlines
* Coding expertise in Python
Preferred qualifications, capabilities, and skills
* Deep credit risk experience in one or more consumer credit portfolios (i.e.
Mortgage, Home Equity, Credit Card, Auto/Lease, Business Banking), Chase LOB data/product experience a plus .
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discreti...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:34
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Arlington Heights, US-IL
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:33
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Description
Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
Join JPMorgan Chase's Risk Management and Compliance team to play a pivotal role in maintaining the firm's strength and resilience.
As a Market Risk professional in the Asset and Wealth Management Risk Analytics team, you'll leverage your expertise to anticipate risks and solve real-world challenges, contributing to responsible business growth.
Our culture encourages innovative thinking and challenges the status quo, aiming for excellence.
Be part of a team that manages Newton, the Asset and Wealth Management Independent Risk platform, crucial for assessing risk across various business lines within Asset Management.
Job Responsibilities
* Analyze securities and portfolios and assess the qualitative and quantitative factors driving changes in risks and exposures.
* Develop subject matter expertise and a solid understanding of methodologies in order to provide risk analysis to AWM Risk Management and business teams in Hong Kong, London,, Luxembourg and New York.
* Review and validate the risk analytics produced by Newton.
This will include sensitivity, stress, exposure, liquidity, value at risk (VaR), and factor modeling, for both investment and counterparty risk.
* Investigate and analyze large investment risk, credit risk, and counterparty risk datasets
* Assist in the production of risk reporting for both AWM Risk Managers and senior management.
Required qualifications, capabilities, and skills
* Knowledge of credit risk concepts, credit portfolio management, and/or regulatory requirements
* Knowledge of the Equity and Fixed Income (rates and credit) products and markets
* Knowledge of portfolio and risk measurement concepts, including sensitivity, stress testing, and Value at Risk analysis
* Strong problem-solving skills, with ability to clearly communicate analytical findings and insights to both technical and non-technical stakeholders
* Strong technical skills - advanced proficiency with Microsoft Excel required
* 3+ years of experience in a Credit Risk, Risk Management, or Finance-related role
* Bachelor's degree or equivalent, ideally in Finance, Economics, Engineering, or a related field
Preferred qualifications, capabilities, and skills
* Knowledge of derivatives, foreign exchange, commodity, and structured/securitized products is a plus
* Working knowledge of SQL and Python is desirable
JPMorganChase, one of the oldest financial institutions, off...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:32
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We are seeking a dynamic and experienced professional to join our Open Banking Strategic Business Unit (SBU) as a Business Validation Vice President.
This role offers the opportunity to shape operational excellence and risk management of a new, rapidly growing, revenue-generating business, working closely with senior leaders and cross-functional teams to ensure the highest standards of compliance, transparency, and client service.
As the Vice President, Business Validation Lead within Open Banking, you will play a pivotal role in validating the effectiveness of our 24/7 operations, technical processes, and business controls.
You will ensure Chase's adherence to customer disclosures and oversee client compliance with contractual obligations, including independent reviews and third-party risk management (TPRM).
Your expertise will be critical in validating billing execution and maintaining robust business controls, thereby supporting the growth and integrity of our Open Banking platform.
Your work will help safeguard customer interests, support commercial objectives, and foster a culture of continuous improvement across our rapidly growing business, while shaping the future of our Open Banking platform through your strategic vision and influence.
The Chase Open Banking team is committed to empowering customers to share their financial data securely, safely, and transparently within the open banking ecosystem.
Our mission is to deliver market-leading platforms that enable aggregators and direct connectors to securely access customer-permissioned data, while building out a two-sided business model that benefits both customers and commercial partners.
We collaborate closely with partners across billing, invoicing, and are developing a self-service developer portal to streamline integration and access.
We support our customers' ability to access their financial data and have full control and visibility in sharing it securely with the apps and companies they choose.
Job Responsibilities
* Support the development and implementation of strategic initiatives for the Open Banking team, including platform enhancements and new business models.
* Collaborate with cross-functional teams, including product, technology, compliance, risk to ensure alignment and successful delivery of open banking solutions.
* Contribute to the design and execution of processes for secure, customer-permissioned data sharing, ensuring compliance with regulatory requirements and industry best practices.
* Participate in market research and analysis to identify emerging trends, opportunities, and potential risks within the open banking ecosystem.
* Validate the effectiveness and resilience of 24/7 operations and technical processes, ensuring seamless service delivery for clients and customers.
* Oversee Chase's adherence to customer disclosure requirements, maintaining transparency and compliance across all Open Banking activities.
* Monitor cl...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:31
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Investment Associate in J.P.
Morgan Wealth Management, you will be tasked with delivering exceptional client service, operational marketing, and administrative support to our Private Client Advisors.
Your role will encompass the efficient management of operational requests such as account opening, money movement, and investment trades, with a strong emphasis on precision and promptness.
You will play a crucial role in aiding Advisors in fostering and preserving client relationships, conducting account reviews, and advocating firm services to enhance client relationships.
Your responsibilities will also involve active participation in Risk Management procedures, backing the operational processes of the business unit, and complying with regulatory requirements.
You will be required to prioritize daily tasks, track progress, and consistently meet deadlines, while fostering and maintaining a positive team environment.
Job responsibilities
* Support Advisors book of business including but not limited to facilitating accurately and timely operational requests such as account opening, money movement and investment trades
* Aid the Advisors by building and maintaining client relationships through processing requests, resolving issues, and providing up-to-date information and assisting the Advisors with ongoing wealth planning for clients and referral source management and new lead generation
* Assist in managing relationship and account reviews, promoting firm services to deepen client relationships; prepare timely and accurate performance reports
* Actively engage in Risk Management; including Know Your Customer procedures, Account Reviews and Inquires
* Support business unit operational procedures and compliance requirements (e.g.
completion of required operational forms and documentation)
* Prioritize daily work, track progress for current work, and consistently meet deadlines
* Maintain and foster team culture
Required qualifications, capabilities, and skills
* A valid and active Series 7 license is required or may be obtained within a 60 day condition of employment
* If you were registered after October 1, 2018 you must also have a valid and active Securities Industry Essential (SIE) exam
* A valid and active Series 66 (63/65), and Life and Health Insurance license must be obtained within 120 days of starting in the role as a condition of employment
FEDERAL DEPOSIT INSURANCE ACT:
This...
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Type: Permanent Location: Beverly Hills, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:31
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This role offers an exciting opportunity to work closely with Product and Technology teams within Global Banking, establishing yourself as a trusted advisor.
As a Senior Associate Business Manager within the Global Banking team, you will have the exciting opportunity to work closely with Product and Technology teams.
Your primary role will be to support business managers by promoting financial and organizational efficiency and transparency, ensuring alignment with strategic objectives.
This role provides a platform to collaborate with various stakeholders across Finance, Technology, and Business Management, and contribute to the overall financial strategies and best practices of the organization.
Job responsibilities
* Demonstrate a strong understanding of data structures and leverage SQL and Alteryx to analyze, parse, and transform large datasets for actionable business insights.
* Design and develop interactive Tableau dashboards to visualize key metrics and support data-driven decision making.
* Serve as a data steward by implementing and maintaining data quality controls to ensure accuracy, consistency, and compliance with governance standards.
* Assist in business management processes and reporting, including tracking capacity, budgets, forecasts, and headcount metrics across various programs, projects, and products
* Prepare and contribute to executive presentations and reports, ensuring clear communication of insights and recommendations
* Communicate with stakeholders across Finance, Technology, and Business Management to ensure alignment on financial strategies and best practices.
* Create financial models and mock-ups quickly and iteratively for management presentations, reports, and dashboards
* Participate in collaborative initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes
* Support Business Managers during month-end financial close activities, ensuring coordination and accuracy of reporting
* Contribute to the annual budgeting process by gathering data and supporting prioritization efforts for technology investments
* Collaborate with Finance and Business Management teams to analyze financial drivers and variances
Required qualifications, capabilities and skills
* Bachelor's degree in Business Analytics, Finance, Economics, Statistics, or a related field
* 3+ years of experience in Data Analytics, Finance, or related
* Advanced Excel skills for synthesizing large data sets and ability to present conclusions concisely in PowerPoint
* Exceptional written and verbal communication skills, with the ability to tailor messages to different audiences
* Deep knowledge and understanding of financial principles, with proven analytical, modeling, and performance reporting skills
* Ability to quickly adapt to new technologies and tools in a fast-paced environment...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:30
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Framingham, US-MA
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:29
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Evendale, US-OH
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:28
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Bronx, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:27
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Chase Card Services is the leading credit card issuer in the U.S.
With over $1 trillion in sales volume, we have been #1 in the industry since 2017.
We have also been #1 in outstanding (loans) for more than 10 years and lead in top-of-wallet market share.
We serve more than 50 million active accounts across our Chase Branded Cards business, which includes the Sapphire, Freedom, Slate consumer credit cards and Ink small business portfolio, and our Co-Brand Card business.
As a Card Risk Strategy Associate in the Card Credit Decisioning Unit, you will lead efforts to expand our credit card portfolio by developing innovative strategies for affluent, high-line, high net-worth credit segments.
You will collaborate with internal teams to ensure sound lending decisions that align with our financial goals and risk appetite.
Your work will be pivotal in managing risk-taking activities for card originations, ensuring we continue to grow responsibly.
You will play a key role in defining the risk appetite for Card acquisitions, managing credit risk, ensuring sound lending decisions that balance value creation and prudent risk management.
Job Responsibilities:
* Define the Credit Box in partnership with Product GM's, Finance, and the second line of defense Credit Risk team
* Lead alignment with Product, Finance, and Risk to define and execute on strategies to achieve credit goals
* Partner closely with product and risk teams in assessing new credit opportunities.
Define an execution plan for new credit opportunities
* Set up reviews and processes to ensure we are executing well on our credit box assumptions
* Partner with risk strategies in defining variables that would be included in new credit models and interface with the modeling team on the acquisitions modeling suite and roadmap
* Develop and implement metrics to track acquisitions performance.
Lead the report outs for performance monitoring to senior leadership
* Help shape credit policies, underwriting standards, and risk management frameworks
* Ensure adherence to banking regulations and internal controls related to credit risk
* Work with teams across business lines (e.g., risk, underwriting, legal, finance) to balance growth and risk
* Provide approvals or recommendations for complex acquisitions related credit transactions
Required qualifications, skills and capabilities:
* A Bachelor's degree or higher in a quantitative discipline (ex: Finance, Statistics, Economics, Mathematics, Operations Research, among others)
* 5+ years of relevant experience in direct to consumer lending, originations, and/or retail credit experience at a complex large-scale financial services business
* Ability to evaluate and manage credit risk effectively
* Exceptional quantitative and qualitative finance and analytical skills
* Demonstrated strategic thinking and execution skills; insight and ability to proactively identify opportunities to ...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:26
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Bainbridge Island, US-WA
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:24
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JPMorgan Asset Management delivers a comprehensive suite of alternative investment solutions, spanning private equity, private credit, real estate, infrastructure, hedge funds, and liquid alternatives.
Its private equity offerings include direct investments, secondaries, and co-investments globally, while private credit covers senior loans, mezzanine, and opportunistic strategies.
The firm's real assets expertise includes core and value-add real estate and infrastructure across energy, transportation, and digital sectors.
Hedge fund capabilities feature multi-strategy, long/short equity, event-driven, and global macro approaches.
Job Summary:
As a Product Development (ALTs) Executive Director on the Asset Management Product Development team you will lead the development and enhancement of alternative investment products for private wealth and retail channels.
You responsible for driving new product initiatives, market expansion, and strategic partnerships across the Americas, working closely with cross-functional teams to deliver innovative solutions in the alternatives space.
Job Responsibilities:
Product Development
* Lead cross-functional teams to develop and launch new alternative investment products, with a focus on expanding private wealth alternatives offerings.
* Enhance and restructure existing funds, including mergers and liquidations, to ensure continued competitiveness and alignment with investor needs.
* Analyze competitor offerings, market trends, and investor demand to inform product strategy and identify opportunities for differentiation.
Product Structuring & Regulatory Management
* Design and structure investment vehicles, including interval funds, tender offer funds, and retail 3c7 funds, to meet regulatory requirements, operational efficiency, and investor accessibility.
* Define and manage product naming, pricing, share class strategy, capacity management, and seed capital processes.
* Assess and implement regulatory changes impacting alternative funds across the Americas, including SEC co-investment exemptive relief and evolving regulations for the inclusion of alternative investments in retirement plans.
Collaboration & Governance
* Collaborate with internal teams (alternatives investment teams, distribution, operations, technology, marketing, finance) to support product buildout and ongoing management.
* Conduct ongoing reviews of fund performance, fees, and optimization opportunities for governance forums and Fund Boards.
* Prepare and deliver presentations on product initiatives to internal governance forums and senior leadership.
Required Qualifications, Attributes and Skills
* Bachelor's degree required; advanced degree (MBA, CFA, CAIA, or equivalent) preferred.
* 12+ years of experience in product development or structuring within alternative asset management, with expertise in interval funds, tender offer funds, and retail 3c7 funds.
* Strong knowl...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:22
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Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components.
We drive operational excellence by optimizing processes and elevating customer experiences.
Our mission is to foster a culture of continuous improvement, enhancing employee engagement and mitigating risks.
Committed to delivering substantial financial benefits, we shape a future where innovation and excellence are at the core of every endeavor.
As a Process Improvement Manager in Organizational Change Management at JPMorgan Chase, you will be a key player in driving operational efficiency, transformation delivery, change resiliency and adoption.
You will lead the change plan activities for strategic transformation efforts through the project lifecycle, and you will serve as a trusted thought partner to senior stakeholders/sponsors, delivering recommendations, robust implementation plans and execute support to achieve business improvement targets.
Your role will involve leveraging your deep understanding of people-centered change and process improvement principles to identify impacts, generate innovative solutions, and reduce risk.
You will leverage your client management, data analytics and storytelling skills to communicate complex ideas and influence decision-making.
Your ability to build and manage diverse transformation team members will be crucial in coordinating work across different parts of the department.
With your proficiency in artificial intelligence foundations, you will guide the use of AI systems in process improvement initiatives.
Your role will have a wide-ranging impact on our operations, financial management, and service delivery, contributing to the overall success of our organization.
Additionally, you will directly build change capability across the organization through effective facilitation of Prosci-focused training classes that build change practitioner bench-strength across the company.
Job responsibilities
* Lead the development and implementation of process improvement initiatives, utilizing advanced data analytics to identify operational inefficiencies, providing impactful recommendations and coaching to client teams as they implement recommendations.
* Utilize storytelling skills to effectively communicate complex process improvement strategies and changes to diverse stakeholders, influencing decision-making and fostering understanding.
* Leverage proficiency in artificial intelligence foundations to guide the integration of AI systems in process improvement initiatives, ensuring they generate accurate and contextually appropriate outputs.
* Oversee the end-to-end change management process, from strategic communications to lasting stakeholder impact mitigation, ensuring alignment with organizational goals.
* Build deep, trust-based advisory relationships with key client stakeholders and senior leaders, ensuring their satisfaction throughout the engagemen...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:21
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Centreville, US-VA
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:20
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Lake Geneva, US-WI
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:18
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We're looking for a tech leader ready to take their career to new heights.
Join the ranks of top talent at one of the world's most influential companies.
As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking Machine Learning Intelligence Operations, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firm-wide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to the team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) (Java, Python)
* Practical AWS cloud native experience
* Advanced knowledge of software applications and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., AI/ML, UI development, mobile development etc.)
* Ability to tackle design and functionality problems independently with little to no oversight
* Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field
Preferred qualifications, capabilities, and skills
* Hands on experience with GenAI and AI Agents
* Experience with ML Engineering
* Extensive experience with Amazon Web Services (AWS), including deploying, managing, and scaling applications using services such as EC2, S3, Lambda, and RDS
* Extensive Experience with Terraform for Cloud Deployment is a big plus
* Proficiency in AWS security best practices and cost optimization strategies
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engag...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:17
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Join JPMorgan Chase's Risk Management and Compliance team to play a pivotal role in maintaining the firm's strength and resilience.
As a Market Risk professional in the Asset and Wealth Management Risk Analytics team, you'll leverage your expertise to anticipate risks and solve real-world challenges, contributing to responsible business growth.
Our culture encourages innovative thinking and challenges the status quo, aiming for excellence.
Be part of a team that manages Newton, the Asset and Wealth Management Independent Risk platform, crucial for assessing risk across various business lines within Asset Management.
As a part of the Risk Execution and Strategy team, you will be part of a User Acceptance Testing team that supports an ongoing execution and implementation of business critical strategic initiatives.
This role will partner with technology groups, business partners, project analysts/managers, and external vendor resources to plan and execute the testing.
Able to lead a team of testing professionals directly or in a matrix environment in the test planning and execution of multiple initiatives within time and cost constraints.
Individuals will be responsible and accountable for managing all aspects of the business testing function.
Define strategies and approaches for User Acceptance.
The function is considered complex in nature with significant business impact.
Job Responsibilities
* Support testing and implementation of business critical strategies.
* Fully understanding the intent of a business requirement
* Formulate testing approach and test plan and detailing the dependencies and risk involved
* Execute business scenarios in UAT environment
* Partner and collaborate with stakeholders for clarifying queries and sharing the testing status
* Manage testing activities as well as setting and stewarding sound testing methodologies
* Participate in the development of goals and execution of strategies within a function or department
* Provide execution support and leadership for large, complex, technology-dependent programs and projects that cut across business and functional areas
* Assess and revise test sequence and scope based upon test results and/or changes in product design
* Provide complex problem resolution and expected to assist in resolving all difficult issues, expanding the solution to include infrastructure, architecture, and multi-tier tools and business system strategies
* Provide automation support and leadership for large, complex, technology-dependent programs and projects that cut across business and functional areas once implemented
Required qualifications, skills and capabilities:
* Bachelor's degree or comparable experience
* 4 plus years of experience in manual testing along with formulating test plans and approach, test scenarios and test scripts
* Experience in JIRA process, understanding of the process flow and creation of the task
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:14
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Intro Marketing Language:
Join us to shape the future of cobrand credit card experiences.
Drive innovation, empower teams, and deliver solutions that put customers first.
Job Summary:
As a Vice President Cobrand Product Strategy in the Product Team, you set the strategic direction for our cobrand credit card portfolio and drive product innovation across partner brands.
You champion platform strategies that enable scalable, reusable solutions and accelerate speed to market.
You empower cross-functional teams, foster technology autonomy, and ensure our products align with customer needs, market trends, and business objectives.
Job Responsibilities:
* Champion initiatives that accelerate speed to market and technology autonomy
* Foster adoption of modern engineering practices and platform capabilities
* Partner with product and customer experience teams to drive automation and eliminate manual processes
* Identify and execute platform product strategies for scalable, reusable solutions
* Collaborate with technology and business teams to deliver rapid product development and integration
* Conduct analysis and benchmarking to identify best practices and opportunities for improvement
* Lead competitive benchmarking and leverage insights to inform product strategy
* Develop business cases with Finance and Analytics partners
* Implement scorecards and reporting tools to track product performance
* Deliver executive updates and strategic recommendations to leadership forums
* Facilitate collaboration and knowledge sharing across cross-functional teams
Required qualifications, capabilities, and skills:
* 5-7+ years in product strategy, product management, or related fields
* Experience in financial services or payments preferred
* Proven experience developing and executing platform product strategies
* Track record in agile product development and software delivery lifecycle
* Demonstrated success in accelerating speed to market and empowering technology teams
* Strong analytical skills with ability to interpret data and translate insights into strategy
* Exceptional written and verbal communication skills, including executive presentations
* Experience launching consumer-facing digital products with a focus on user experience
* Experience leading cross-functional teams in a dynamic environment
* Bachelor's degree in a relevant field
* MBA or advanced degree preferred
Preferred qualifications, capabilities, and skills:
* Familiarity with Chase business services and cobrand credit card offerings
* Entrepreneurial mindset and passion for innovation
* Financial acumen and experience developing business cases
* Proficiency with data visualization tools, CRM systems, and digital marketing analytics
* Experience in change management and driving adoption of new processes and technologies
* Strong customer-centric focus...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:12
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Corporate Technology, you will oversee complex technology projects to achieve business goals.
You'll use your technical expertise to develop innovative solutions, manage resources and teams, and ensure initiatives align with business objectives.
Your analytical and adaptable approach will help navigate change, while your communication and stakeholder management skills will foster strong relationships and drive effective decision-making.
As a subject matter expert, you'll help shape operational plans and risk management strategies, ensuring high-quality service delivery.
Job responsibilities
* Lead Sourcing and Procurement initiatives while driving technical projects to successful completion.
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* Demonstrated experience with Jira and a strong background in agile methodologies to support efficient project delivery.
* Proven expertise in sourcing and procurement, ensuring effective vendor management
* Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
* Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
* Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
* Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
Preferred qualifications, capabilities, and skills
* Prior experience wor...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:11
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Lead the design strategy, ensuring innovative, inclusive, and user-friendly experiences in our product offerings.
As an Experience Design Vice President in Card CoBrand , you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.
As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
In this role, you'll be responsible for leading design for our Amazon CoBrand portfolio.
Your success will depend upon your excellent design craft skills and strong leadership capabilities.
Strong impact in this role will require strong relationships with product, partner portfolio teams, development, and data partners.
You'll work collaboratively with research to clarify customer needs and build a deep understanding of the business to understand goals.
Job responsibilities
• Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas.
• Elevate the design craft of the team by modeling good practices and fostering a culture of learning and respectful critique.
• Build and maintain strong relationships with stakeholders across a matrixed organization, ensuring alignment and effective collaboration throughout the design process.
• Create scalable design approaches that enable repeatable processes and design approaches that improve product speed to market.
• Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
• Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion.
• Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions.
• Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels.
• Leverage LLM tools to create efficiencies that free designers to focus on the most strategic, impactful work.
Required qualifications, capabilities, and skills
• 5+ years of experience or equivalent expertise in user experience design or similar roles.
• Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototy...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:10
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Elevate user engagement through strategic content design, fostering inclusive and intuitive digital experiences.
As a Vice President of Content Design for the Amazon CoBrand team you will develop and execute content plans for inclusive, usable product experiences and play a pivotal role in shaping customer experiences through content.
Supporting the Amazon Chase CoBrand Card portfolio, you will play a critical role in shaping and elevating the end-to-end customer experience across both Chase and Amazon platforms.
Elevate user engagement through strategic content design, fostering inclusive and intuitive digital experiences.
You will collaborate with cross-functional teams to deliver clear, engaging, and effective content strategies that drive customer understanding, satisfaction, and loyalty.
Create engaging, user-friendly content that effectively communicates complex concepts to a diverse audience.
Champion inclusive design and customer experience and contributeto the success of JPMorgan Chase and Amazon's user experience design efforts.
Job responsibilities
* Partner with Chase Product, Marketing, and Experience teams to develop and align on robust end-to-end customer experience strategies for Amazon cobrand credit cards.
* Develop a strong point of view on the Amazon card customer journey, leveraging competitive intelligence, industry best practices, and business priorities to inform content decisions.
* Collaborate with CoBrand Card Product & Technology partners to support and execute work-streams within the Amazon book of work, ensuring content supports product and experience goals.
* Engage and influence Amazon stakeholders, particularly around content strategy to ensure all customer-facing content is legally sound, meets customer needs and expectations for credit card management and loyalty, and aligns with both Chase and Amazon's strategic direction.
* Influence Amazon stakeholders to ensure Amazon card experiences and surfaces are consistent with overall content strategy.
* Serve as a thought leader and subject matter expert in content design for the Amazon Card product line, advocating for best-in-class customer experiences and content practices.
* Champion inclusive language for a diverse audience, ensure seamless, positive interactions throughout the customer journey
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focusing on digital products and platforms
* Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites
* Expertise in written and verbal storytelling, crafting clear, engaging content that effectively clarifies complex concepts for diverse audiences, adhering to industry standards and best practices
* Extensive experience facilitating works...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:09
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Leverage your deep technical knowledge to reshape how clients experience our products and help to elevate every client interaction.
As a Client Solutions Architect Director in Fusion Implementation, you are a technical expert for a set of products.
You are well-versed in the sales cycle and in designing solutions to address clients' complex problems.
As a leader on your team with advanced technical capabilities, you leverage your skills to innovate on how products are solutioned, designed, enhanced, and modified, and create new ways for teams to successfully consult with clients to continuously improve their experience with the firm's products.
In this role you will build, develop, and manage a team of 20 Implementation Managers responsible for delivering end-to-end Fusion platform implementations for internal clients across the firm.
The role will set the strategy, standards, and objectives for the implementation function, ensuring consistent, high-quality delivery and measurable business value.
Additionally, you will work closely with Fusion Sales, Product, Engineering, and Solutions Engineering to drive seamless integration, adoption, and client success.
Job responsibilities
* Build, lead, and mentor a high-performing team of 20 Implementation Managers, fostering a culture of accountability, collaboration, and continuous improvement.
* Set the strategy, standards, and objectives for Fusion platform implementations, ensuring alignment with firmwide goals and best practices.
* Oversee the end-to-end delivery of data and AI solutions, managing a portfolio of projects ranging from short two-week engagements to large-scale, year-long initiatives.
* Partner closely with Fusion Sales, Product, Engineering, and Solutions Engineering to ensure seamless integration, clear requirements, and successful client onboarding.
* Establish and maintain governance, documentation, and best practices to drive consistent, scalable, and high-quality delivery across all projects.
* Act as an escalation point for complex or high-impact implementations, providing guidance and support to resolve issues and ensure client satisfaction.
* Monitor project health using defined KPIs and governance forums, proactively identifying and mitigating risks and dependencies.
* Promote standard methodologies for project management and implementation, and drive continuous improvement through feedback and lessons learned.
* Communicate effectively with internal stakeholders, providing regular updates on progress, challenges, and outcomes.
* Stay current on market structure changes, regulatory requirements, and Fusion platform enhancements to ensure the team remains at the forefront of industry best practices.
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise working within a broad set of products to solve client use cases
* Proven experience building and leading large, hig...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-04 07:46:08
