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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
....Read more...
Type: Permanent Location: Brookfield, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-27 09:25:17
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If you are customer focused, enjoy building relationships, and providing financial advice to your clients, then a role as a Business Development Manager in one of our expanding markets is for you.
As a Business Development Manager in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will be responsible for leading our business development efforts in the designated markets, which may include expansion markets.
Job Responsibilities
* Provide the best in client advice and service and develop the relationship to ensure a seamless client experience throughout Chase.
Build collaborative relationships with partners across Chase, including Branches, Home Lending, Chase Wealth Management, Merchant Services, and Card, to provide our clients the best solutions for all of their financial needs
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses.
Use knowledge of business, finance, banking, credit and risk management, while leveraging relationships, to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Protect the firm by following sound risk management protocols and adhering to regulatory requirements
* Build collaborative internal and external relationships to provide the best in client advice and service to develop the business network, and ensure a seamless experience for the business client, who may have multiple products and services
* Identify the personal financial goals and needs of business clients.
Partner across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Utilize referral networks and centers of influence to identify and develop potential new clients, looking for ways to cultivate long-term relationships
* Maintain a strong current business network and active involvement in community organizations such as Chambers of Commerce, non-profit boards.
Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as, creative marketing techniques utilizing Chase resources and materials to develop business network and prospects
Required qualifications, capabilities, and skills
* Minimum of 7 years' experience in Business Banking Relationship Management role or related business/commercial lending experience
* Bachelor's degree in Finance or related field, or equivalent work experience
* Strong relationship management skills; demonstrate strong tactical business development and negotiation skills
* Proven experience to establish and develop relationships in emerging territories
* Utilize seasoned judgment to o...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-27 09:25:11
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Lehi, US-UT
Salary / Rate: Not Specified
Posted: 2026-06-27 09:25:10
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Bradenton, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-27 09:25:01
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Bring your customer-first mindset to a fast-paced team where your work directly improves how clients manage their commercial card programs.
Job summary (up to 5 sentences)
As a Client Service Specialist III in the Commercial Card Call Center, you handle a high volume of inbound calls and help clients resolve issues quickly and accurately.
You listen actively, ask thoughtful questions, and use strong judgment to identify root causes, reduce repeat inquiries, and improve the client experience.
You balance speed and quality while documenting interactions clearly and following required processes.
You work independently, collaborate with partners, and escalate complex cases when needed to protect clients and the firm.
Job responsibilities
* Handle approximately 100 inbound calls per day with professionalism, empathy, and thorough product/process knowledge
* Resolve client inquiries by identifying root causes, uncovering patterns, and partnering with internal teams when needed
* Deliver clear, accurate guidance while documenting all client interactions and actions taken
* Take ownership of each issue through to resolution to support high client satisfaction
* Build and maintain knowledge of commercial card products, services, and supporting processes
* Identify and control risk by exercising sound judgment and recognizing potentially fraudulent activity
* Escalate complex or sensitive issues appropriately to ensure timely and compliant resolution
* Manage daily work to meet service, quality, and productivity goals and metrics
* Navigate multiple systems efficiently while staying fully engaged with the client
* Communicate confidently and professionally with clients, peers, and leaders
Required qualifications, capabilities, and skills
* Excellent verbal and written communication skills in a metrics-driven environment
* Strong analytical and problem-resolution skills, with the ability to identify underlying issues and trends
* Advanced proficiency with Microsoft Outlook, Word, and Excel
* Strong organization skills with the ability to manage competing priorities and time-sensitive work
* Consistent professional presence with the ability to adapt to changing needs and situations
* Ability to review, interpret, and respond thoroughly to client communications with attention to detail
* Ability to work effectively with a range of clients and internal partners, including leadership
* Minimum of 2 years of current or recent call center experience managing high-volume inbound calls with strong performance
* Demonstrated accountability, ownership, integrity, punctuality, and dependable attendance
* Ability to multitask across multiple technologies and perform effectively under deadlines and pressure
* Flexibility to adjust schedule and work overtime as needed to meet business needs
Preferred qualifications, capabilities, and skills
* Deep understa...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-06-27 09:24:57
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If you are a collaborative team player, solutions-oriented, and committed to delivering premier client service, J.P.
Morgan is the place for you!
As a Senior Client Service Associate within the U.S.
Private Bank at JPMorgan you will be responsible for maintaining, deepening and enriching client relationships.
You will serve as the primary point of contact for all service related needs of a Private Banking client.
This will entail working in a complex team-oriented and fast paced environment with advisors, product partners and operations teams to deliver a seamless and integrated approach across all Private Banking products.
Job responsibilities
* Provide exceptional client service and flawless execution on client requests, inquiries and transactions such as money movement, security transfers, and loan transactions including escalated research requests
* Adhere to and maintain the firm's controls policies and procedures and FINRA regulations as well as protecting client assets against potential fraud activities
* Collaborate with respective client facing teams and internal business groups to deliver and execute client transactions
* Review and identify potential business opportunities for clients to engage in additional products and services
Required qualifications, capabilities, and skills
* FINRA Securities Industry Essentials, Series 7 and Series 63 licenses required for the position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
* Proven ability to operate effectively in a matrix organization with the ability to work under pressure with tight deadlines
* Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) and Microsoft Outlook
* 3 years Client Service experience
Preferred qualifications, capabilities, and skills
* College degree preferred
* Experience with a wide array of financial products preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup ch...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-27 09:24:54
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
....Read more...
Type: Permanent Location: Forney, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-27 09:24:47
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
....Read more...
Type: Permanent Location: Missoula, US-MT
Salary / Rate: Not Specified
Posted: 2026-06-27 09:24:43
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: West Saint Paul, US-MN
Salary / Rate: Not Specified
Posted: 2026-06-27 09:24:43
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
....Read more...
Type: Permanent Location: Wyandotte, US-MI
Salary / Rate: Not Specified
Posted: 2026-06-27 09:24:40
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Omaha, US-NE
Salary / Rate: Not Specified
Posted: 2026-06-27 09:24:25
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Wesley Chapel, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-27 09:24:21
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We are seeking a responsible, organized, and collaborative Event Content Strategy Associate to coordinate content operations and help curate innovative content that contributes to client confidence and satisfaction.
As an Event Content Strategy Senior Associate, on the Wealth Management Events team , you will support content delivered across in-person and virtual events by managing speaker logistics and support the pre-, during-, and post-event editorial workflow.
Working alongside a team of event strategists, you will help ensure content is relevant, market-appropriate, and executed through streamlined, repeatable processes.
Job Responsibilities
* Manage speaker scheduling and preparation (schedule and facilitate prep calls, confirm requirements, and align team on deliverables and deadlines)
* Support the pre-, during-, and post-event content editorial process to support smooth execution
* Support the VP, Event Content Strategy in curating content themes/topics, speaker lineups, and audience targeting strategies
* Collaborate with social media, PR, and video partners on event amplification to ensure on-stage programming lives beyond the event experience (organize/deliver event materials; review draft assets for accuracy, completeness, and alignment to the event narrative)
* Support webcast and virtual event production as needed
Required Qualifications, Capabilities and Skills
* 3+ years of demonstrated project management experience, including managing multiple projects in parallel and delivering under tight deadlines
* Curiosity about content trends and evolving audience expectations, with ability to apply insights to strengthen content and amplification
* Strong verbal and written communication skills; able to coordinate effectively with internal and external partners and speakers
* Excellent operational and organizational skills with strong attention to detail
* Able to follow structured processes and execute in a regulated environment
* Adaptive and flexible learner; proactive, solutions-oriented mindset
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehe...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-27 09:24:10
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As a VP in our Internal Audit group you will strengthen internal controls.
The Cloud Audit Team is responsible for assessing the adequacy of the control environments for the Bank's cloud and AI expansion efforts.
Job responsibilities
* Support the subject matter expert program for Cloud audit capabilities within the department
* Support end-to-end cloud audits in a risk focused manner and to a high standard in accordance with department and professional standards
* Engage in clear communication with stakeholders relating to the audit scope, risks and issues
* Evaluate, test and report on the adequacy and effectiveness of the cloud control environment
* Analyze Risks and proactively identify the root-cause of issues with a view to providing recommendations for improvement where weaknesses are identified
* Finalize Audit findings and use judgment to provide an overall opinion on the control environment
* Support communication of audit results and issues in a clear and concise manner, both verbally and in writing to Audit management and senior stakeholders
* Build and maintain key relationships with stakeholders and colleagues, establishing a culture of engagement while adding value, effective teamwork and innovative thinking
Required qualifications, capabilities, and skills
* 8+ years of internal or external technology auditing experience
* Bachelor's degree (or relevant financial services experience)
* Experience working with and auditing cloud technologies (AWS, Google and Azure)
* Recognized cloud security certification (CCSP, CCSK, AWS certifications etc.)
* Solid understanding of internal control concepts with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner.
* Knowledge of system development life cycle concepts with an ability to quickly learn a complex, distributed computing environment.
* Excellent verbal and written communication skills.
Also, good interpersonal skills with the ability to present complex and sensitive issues to senior management, and influence change.
Preferred qualifications, capabilities, and skills
* Degree and background in Technology
* Related professional certification such as CISA, CISSP
*
*To be eligible for this role, you must be authorized to work in the United States.
We do not offer any type of employment-based immigration sponsorship for this role.
Likewise, JPMorgan Chase & Co.
will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).
*
*
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-06-27 09:24:10
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Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Sales Associate in Commercial Banking, you will play an integral part in contributing to new sales targets, managing business relationships, and achieving portfolio growth objectives.
You will participate in the three-year development plan designed fora progression of job functionsto develop skills over time for a successful career within the firm and ability to pursue more senior roles within the Treasury Solutions such as a Treasury Management Officer position.
Job responsibilities
* Collaborate with the Treasury Management Officer (TMO) on client proposals to identify appropriate Treasury solutions, perform cost and benefit analysis, competitive pricing and run profitability models
* Assist with client call preparation by creating relationship review materials, pitch books, account plans, and conducting customer research
* Develop an understanding of clients' Treasury cash management structure and objectives
* Coordinate with product partners to develop comprehensive Treasury solutions
* Develop and understand competitors' products and positioning within the client & market
* Work with the TMO's throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately
* Collaborate with internal partners to ensure successful implementation, product ramp-up and accurate pricing and billing
Required qualifications, capabilities, and skills
* Bachelor's Degree
* Three+ years' relevant banking and treasury experience
* Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment
* Superior verbal and written communication skills with the ability to mobilize internal networks and resources
* Ability to understand Treasury Solutions products, pricing philosophy, and billing process and procedures
* Proficiency in Microsoft Office (PowerPoint, Excel and Word)
* Ambition to develop into an individual sales contributor
Preferred qualifications, capabilities, and skills
* Interest in working with experienced Treasury partners to recognize a client's cash flow needs and apply appropriate banking solutions
* Sales, portfolio management or relationship management experience
* Qualitative and quantitative skills
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients und...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-27 09:24:06
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-27 09:24:03
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DESCRIPTION:
Duties: Design and develop privileged access management solutions that improve the security of the organization.
Design solutions that adhere to identity governance, administration, and access management standards.
Fix vulnerabilities in current deployments.
Deploy and coordinate security solutions and provide level 3 support on day-to-day issues.
Provide technical leadership and consultation to vendors, suppliers, and end-users.
Provide direction for the testing of new functionalities.
Partner with key stakeholders to identify the solutions that meet their needs.
Facilitate implementation of new functionalities through training and demonstrations.
Collaborate with business users and technology partners at all levels.
Write technical documents for the production support team and serve as point of contact for new implementations.
Analyze business requirements and collaborate with cross-functional teams from design through implementation, and Day 2 support.
Perform proofs of concept for new integrations.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or related field of study plus 7 years of experience in the job offered or as Lead Software Engineer, Software Engineer/Developer, IT Lead, Consultant (IT), or related occupation.
The employer will alternatively accept a Master's degree in Information Technology, Computer Science, Computer Engineering, or related field of study plus 5 years of experience in the job offered or as Lead Software Engineer, Software Engineer/Developer, IT Lead, Consultant (IT), or related occupation.
Skills Required: This position requires experience with the following: designing and developing privileged access management solutions utilizing CyberArk, Beyondtrust, and HashiCorp Vault; building custom connectors and plugins for Cyberark and HashiCorp vaults using Go-lang and Python; utilizing cloud-based platforms including AWS and Azure to deploy and configure privileged access management tools CyberArk, Beyondtrust, and HashiCorp Vault; using Terraform to build infrastructure and deploy applications while using the CI/CD pipeline; developing applications in Java and React; building monitoring and alerts utilizing Dynatrace and Splunk dashboards for existing and new infrastructure; providing engineering support on day-to-day issues for complex privileged access management issues in CyberArk, Beyondtrust, and HashiCorp Vault; writing scripts in PowerShell; configuring SSO, OAuth, and SAML authentication; developing identity management solutions using Sailpoint Identity IQ; developing identity management solutions using Oracle Identity Manager; and developing access management solutions using Oracle Access Manager, Ping Identity, and Okta.
Job Location: 8181 Communications Pkwy, Plano, TX 75024.
Full-Time.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to mill...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-27 09:23:56
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Step into a pivotal role at JPMorganChase, where your expertise in risk management and compliance will shape the future of our operations.
You'll have the opportunity to grow your career while making a significant impact across the firm as a key strategic partner of the Global Customer Platform (GCP) product within our Consumer Banking business.
Join a team that values innovation, collaboration, and continuous improvement.
As a Vice President Control Manager within the Consumer Banking Product organization of Consumer and Community Banking (CCB), you'll be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment.
Additionally, you'll perform top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Job Responsibilities:
* Spearhead the design and execution of forward-thinking control strategies to proactively identify and neutralize compliance and operational risks
* Harness advanced data analytics, automation, and technology to decode business needs, anticipate trends, and deliver solutions that elevate the control environment
* Forge strong partnerships with internal stakeholders, driving open communication and collaboration to uphold integrity and achieve strategic milestones
* Lead anti-fraud and cybersecurity initiatives to ensure operations are fortified and agile against emerging threats
* Inspire and guide across a diverse group, cultivating a culture of innovation, operational excellence, and alignment with the organizational vision
Required Qualifications, Capabilities and Skills:
* 7+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
* Risk Management & Controls: Makes independent risk-based decisions in complex situations, develops and improves escalation procedures and control frameworks, advises stakeholders across Legal, Compliances, Audit, and Risk with deep regulatory knowledge, and trains others on risk management practices.
* Agile Framework: Applies Agile/Agility delivery frameworks to drive iterative execution in complex, cross-functional initiatives, and partners with Product and Technology to help define and prioritize backlogs.
* Technology Risk Management: Demonstrates strong knowledge of technology risk management, including risk identification, assessment, and control design.
* Change Management: Designs and executes change management strategies for complex initiatives, drives adoption while minimizing disruption, leads stakeholders through organizational change, and trains others on best practices.
* Influence: Persuades stakeholders in complex scenarios, navigates negotiations with data-driven arguments, builds influential cross-functional relationships across Legal, Compliance, Audit, and Risk, and advises others on engagement strategies.
* Inter...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-06-27 09:23:55
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
....Read more...
Type: Permanent Location: Lees Summit, US-MO
Salary / Rate: Not Specified
Posted: 2026-06-27 09:23:54
-
Job summary:
As a Merchant Services Revisions Underwriter within the Fraud Ops.
organization, you'll use your critical thinking abilities to assess and evaluate the credit risk exposure and worthiness of newly boarded merchant accounts.
You'll play a key role in facilitating portfolio growth and mitigating loss.
You'll have the opportunity to evaluate case reviews that are triggered for abnormal processing behaviors.
On a daily basis, you'll review applications, websites, personal credit bureaus, and merchant fraud prevention tools to evaluate the legitimacy of merchants and their financial ability.
You'll also monitor for identification of weakening merchant processing profiles and detection of fraudulent transaction activity.
As a decision maker, you'll determine if merchants qualify for volume increases and whether Merchant Services will continue conducting business with the merchant or process adverse actions to mitigate fraud and risk exposures.
This role offers you the chance to make significant contributions to our team and company while developing your skills in underwriting and fraud prevention.
Job responsibilities:
* Perform post-boarding validation and financial analysis to mitigate credit risk from processing behavior exceeding approved thresholds.
* Review merchant applications, websites, personal credit bureaus, and fraud prevention tools to evaluate merchant legitimacy and financial ability while balancing risk exposure.
* Adjust and restructure projections while balancing financial viability versus exposure.
* Read credit reports (Experian/Equifax) proficiently.
* Calculate the notional risk associated with each applicant's business model and payment methods, following established procedures.
* Conduct information-gathering calls with internal and external parties to understand financial profiles and processing characteristics.
* Review business models and processing characteristics for existing merchants to ensure compliance with Payment Brand rules and regulations.
* Identify abnormal processing activity for fraud or suspicious activity to mitigate and prevent loss exposure.
* Identify weakening merchant processing profiles and detect fraudulent transaction activity or identity theft.
* Resolve time-sensitive and escalated requests; handle difficult or complex issues effectively.
Required qualifications, capabilities, and skills:
* Have four or more years of experience in credit lending, underwriting, and structuring.
* Possess prior fraud case management experience.
* Demonstrate significant accounting and finance knowledge.
* Exhibit strong verbal, written, and interpersonal skills.
* Apply strong analytical and problem-solving skills.
* Maintain exceptional accuracy and attention to detail.
* Utilize problem-solving and critical thinking skills with independent judgment.
* Assess merchants' needs quickly or escalate when necessary...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-27 09:23:54
-
Global Security protects the firm's employees and assets throughout the world.
This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, security guard management and alarm response, crisis management, ATM, branch and corporate building security, customer safety, physical crime investigations, workplace violence, fire and life safety, executive protection, due diligence, pre-employment screening, security operations globally, fraud investigations, and cyber security.
As a Senior Threat Associate within Global Security, you will provide continued support to employees through partnership with other key cross-functional partners as required.
You will utilize your strong technical skills to help enhance the global team's risk and control initiatives.
You will be aligned to a particular function within the Threat Management organization but will be available to support other functions based on business needs.
Your primary role will be to provide support functions for escalated threat cases throughout their entire lifecycle, including information gathering, initial threat assessment, consultation of stakeholders, incorporation of mitigation strategies, continuous monitoring, and regular reviews of persons of concern.
Job Responsibilities
* investigate, assess, and mitigate workplace violence incidents impacting the firm's employees, ensuring a safe and secure environment across all lines of business
* Conduct comprehensive threat assessments, collaborating with cross-functional partners such as Employee Relations, Employee Assistance Program, Legal, etc.
* Actively respond, manage, and maintain cases of all case-types, including report writing, case briefing, and record retention
* Conduct information gathering interviews and provides assessments as required
* Provide program support for other GS/TM partners (Global Intelligence, Insider Risk, etc.) ensuring a holistic Threat Management approach
* Serve as liaison support for cross-functional partners
* Provide case support for peer Threat Associates/Managers as needed and based on caseload/on-call support
* Support the development of best practice documents and standard response protocols
* Utilize internal databases to execute long-term monitoring of persons of concern
* Support data integrity, TM case metrics, and trends analysis
* Leverage technical skills (Microsoft office suite, ServiceNow, ArcGIS, Sales Force, Pega, Tableau, Power Bi, etc.) to enhance teams operational excellence
Required Qualifications, Capabilities, and Skills
* 3+ years' experience in threat management, law enforcement, intelligence analysis, and/or corporate security
* BA or BS degree in History, Criminal Justice, Intelligence, or Political Science or equivalent years of relevant experience
* Proficiency in MS office suite
* Ability to think quickly and make decisions whil...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-27 09:23:51
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Join the Youth, Family & Starter segment to help build experiences that empower parents to confidently manage their children's financial lives.
The team is focused on creating a trusted, intuitive Parent Control Center that helps parents understand what their kids are doing, know what actions to take next, and easily manage their children's accounts as family needs evolve.
As a Financial Product Management Senior Associate, Parent Experiences on the Consumer Bank Youth, Family and Starter Financial Product team, you will lead the definition and delivery of this 0-to-1 experience-identifying customer and business problems, setting clear direction, and driving execution through close partnership with product, design, platforms and infrastructure, and digital channels teams.
This role requires strong product judgment, deep collaboration with design, and comfort creating clarity and momentum in highly ambiguous problem spaces.
This role offers the opportunity to shape early-stage product strategy while actively driving execution, balancing innovation, customer experience, and performance outcomes within a regulated environment.
Job responsibilities
* Drive end-to-end product thinking for the Parent Control Center, from problem definition through launch and continuous iteration.
* Deeply understand parent needs, behaviors, and pain points, synthesizing qualitative and quantitative insights into clear product direction.
* Define experience goals, principles, and requirements that are aligned to customer and business outcomes, guide teams through ambiguity, and inform prioritization decisions.
* Analyze engagement and behavioral data to improve adoption and sustained usage.
* Support structured test-and-learn initiatives to validate and scale effective solutions.
* Partner with Product, Design, and Digital teams to create intuitive, trust-building experiences.
* Define and track success metrics (engagement, adoption, NPS) and translate insights into action.
* Balance tradeoffs across experience quality, speed, and regulatory considerations.
* Ensure compliance by embedding controls into customer-facing experiences.
* Influence cross-functional teams to drive execution and alignment.
Required qualifications
* 5+ years of experience in product management, customer experience, or strategy.
* Experience owning business problems end-to-end from discovery through execution.
* Strong ability to analyze customer behavior and engagement data.
* Experience translating insights into product direction and roadmaps.
* Strong structured problem-solving and ideation skills, with ability to balance strategic thinking with hands-on execution
* Proven ability to partner with product and design teams to build thoughtful, user-centered digital experiences
* Experience influencing cross-functional partners and driving outcomes without formal authority.
* Proven comfort operating ...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-06-27 09:23:40
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As a Quant Analytics Senior Associate on the Digital Analytics team, you will support a broad portfolio of digital products by translating customer and product data into recommendations that improve the customer experience and drive long-term, profitable relationships.
You will own key components of the analytics book of work supporting Chase's cross-channel, cross-line of business evolution toward a hyper-personalized, data-driven, customer-centric model.
You will apply deep expertise in digital data to help define and operationalize OKRs, design and measure A/B tests, scope strategic analytical questions, and build analytical plans that generate clear, decision-ready insights for Chase's ~75 million digital customers.
Success in this role requires strong storytelling and stakeholder management-partnering closely with Digital Product, Technology, Design, Strategy, and adjacent teams-to deliver actionable analysis with clarity, rigor, and influence.
The ideal candidate is self-directed, independently drives workstreams end-to-end, and is motivated to build and scale analytics capabilities that move the business forward.
Job Responsibilities
* Data storytelling: Analyze and visualize digital customer behavior to produce clear narratives, insights, and recommendations that drive action.
* OKR development & performance measurement: Support the creation, iteration, reporting, and causal analysis of OKRs; monitor performance and surface drivers of results.
* Experimentation & decision support: Enable data-informed decision-making by identifying test opportunities, partnering on experiment design, and delivering readouts that are statistically sound and easily understood by stakeholders.
* Opportunity identification: Conduct deep-dive analyses to uncover opportunities to improve Digital CSAT, engagement, and deepening; quantify impact and prioritize opportunities with partners.
* Consultation & enablement: Serve as a trusted analytics partner and subject matter resource on digital data, measurement approaches, and best practices across the broader Data & Analytics organization.
Required Qualifications, Skills, and Experience
* 3+ years of experience analyzing customer experiences and/or digital product usage.
* Demonstrated track record of solving ambiguous problems with data and building/expanding analytics capabilities.
* Strong ability to translate quantitative findings into concise, actionable recommendations for business leaders.
* Excellent written and verbal communication skills, with experience influencing stakeholders across levels and functions.
* Proficiency querying large data platforms using SQL and/or SAS.
* Experience with digital analytics measurement and interpretation.
* Bachelor's degree required (preferred: data science, mathematics, statistics, econometrics, engineering, or related field).
Preferred Qualifications, Skills, and Experience
* Hands-on experience w...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-06-27 09:23:40
-
As a Quant Analytics Senior Associate on the Digital Analytics team, you will support a broad portfolio of digital products by translating customer and product data into recommendations that improve the customer experience and drive long-term, profitable relationships.
You will own key components of the analytics book of work supporting Chase's cross-channel, cross-line of business evolution toward a hyper-personalized, data-driven, customer-centric model.
You will apply deep expertise in digital data to help define and operationalize OKRs, design and measure A/B tests, scope strategic analytical questions, and build analytical plans that generate clear, decision-ready insights for Chase's ~75 million digital customers.
Success in this role requires strong storytelling and stakeholder management-partnering closely with Digital Product, Technology, Design, Strategy, and adjacent teams-to deliver actionable analysis with clarity, rigor, and influence.
The ideal candidate is self-directed, independently drives workstreams end-to-end, and is motivated to build and scale analytics capabilities that move the business forward.
Job Responsibilities
* Data storytelling: Analyze and visualize digital customer behavior to produce clear narratives, insights, and recommendations that drive action.
* OKR development & performance measurement: Support the creation, iteration, reporting, and causal analysis of OKRs; monitor performance and surface drivers of results.
* Experimentation & decision support: Enable data-informed decision-making by identifying test opportunities, partnering on experiment design, and delivering readouts that are statistically sound and easily understood by stakeholders.
* Opportunity identification: Conduct deep-dive analyses to uncover opportunities to improve Digital CSAT, engagement, and deepening; quantify impact and prioritize opportunities with partners.
* Consultation & enablement: Serve as a trusted analytics partner and subject matter resource on digital data, measurement approaches, and best practices across the broader Data & Analytics organization.
Required Qualifications, Skills, and Experience
* 1+ years of experience analyzing customer experiences and/or digital product usage.
* Demonstrated track record of solving ambiguous problems with data and building/expanding analytics capabilities.
* Strong ability to translate quantitative findings into concise, actionable recommendations for business leaders.
* Excellent written and verbal communication skills, with experience influencing stakeholders across levels and functions.
* Proficiency querying large data platforms using SQL and/or SAS.
* Experience with digital analytics measurement and interpretation.
* Bachelor's degree required (preferred: data science, mathematics, statistics, econometrics, engineering, or related field).
Preferred Qualifications, Skills, and Experience
* Hands-on experience w...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-06-27 09:23:33
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You enjoy shaping the future of product innovation, driving value for customers, removing barriers to success, and exceeding expectations.
Join our dynamic team and make a meaningful impact by developing product strategies that resonate with clients.
As a Senior Product Associate - Strategy in Connected Banking - Growth, you lead innovation through the development of product strategies that delight customers.
You'll leverage your capabilities to challenge traditional approaches, and foster a culture of continuous innovation that helps inspire cross-functional teams to create groundbreaking solutions that address customer needs.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Work horizontally across the Connected Banking product teams, partnering with Product Managers to develop the strategic vision, roadmap, and business growth targets
* Acts as the liaison between Line of Business (LOB) stakeholders and Connected Banking Product to ensure LOB priorities are integrated into the roadmap, shaping strategic direction and execution
* Present to Senior Digital Leadership on the progress we're making in delivering impactful strategies across the ecosystem
* Inform product-side prioritization of centralized marketing and analytical roadmaps
* Maximize the value we extract from our experiences and data.
Ideal candidate will be familiar with experimentation, reporting, and working with analytics teams
* Measure the impact of our products on customers and the firm
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Experience driving change within organizations and managing stakeholders across multiple functions
* Demonstrated ability to manage multiple, diverse work streams to completion
* Strong collaborator with robust organizational skills, able to crisply set agendas and run effective meetings
* Proficient in Microsoft Power Point and Excel
Preferred qualifications, capa...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-27 09:23:31
