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As the Program Manager within the HR CDAO Workforce Insights Team, you will lead the execution of multiple data transformation programs.
You will orchestrate delivery across various agile workstreams, ensuring alignment with strategic priorities and fostering collaboration among HR, Finance, Tech, Data, Product, and Design teams.
Your role involves coordinating delivery to meet milestones, managing dependencies, and developing detailed program plans to track progress and resolve issues proactively.
You will facilitate regular meetings to ensure accountability and transparency, analyze success metrics and workforce data to inform decision-making, and craft compelling presentations for senior leadership using strong PowerPoint and data visualization skills.
Additionally, you will promote the program roadmap forward, anticipate future talent implications, and support change management efforts for new processes and solutions.
Championing agile principles, you will facilitate sprint planning, prioritize backlogs, and coordinate agile working groups to remove blockers and maintain focus on outcomes.
You will work across the quad to promote the adoption of integrated solutions and oversee enhancements to critical workstream processes.
Managing relationships and communications with stakeholders across HR, Finance, and leadership teams is also a key responsibility, ensuring engagement and information flow at each stage.
Job responsibilities
* Lead and coordinate delivery across multiple agile workstreams, ensuring milestones are met and dependencies are managed.
* Develop, maintain, and execute detailed program plans, tracking progress and helping the program lead to proactively resolve issues.
* Facilitate regular meetings to drive accountability and transparency.
* Analyze success metrics and workforce data to assess impact and inform decision-making.
* Leverage insights to craft compelling presentations and narratives for senior leadership, leveraging strong PowerPoint and data visualization skills.
* Help drive the program roadmap forward, anticipating future talent implications and evolving business priorities, and support change management efforts to ensure adoption of new processes and solutions.
* Champion agile principles and practices within each program, facilitating sprint planning and backlog prioritization, and act as a central point of coordination for agile working groups, helping teams remove blockers and stay focused on outcomes.
* Work across the quad (Tech, Data, Product, Design) to drive adoption of integrated solutions and operating models, and oversee delivery of enhancements to all critical workstream processes.
* Manage relationships and communications with stakeholders across HR, Finance, and leadership teams, ensuring the right people are informed and engaged at each stage.
Required qualifications, capabilities, and skills
* Bachelor's degree required.
* 3+ years of p...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:38
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DESCRIPTION:
Duties: Lead the design, development, and maintenance of scalable web applications, ensuring robust backend architecture and dynamic user interfaces to enhance engagement and outcomes.
Oversee backend and frontend integration for seamless user experiences across platforms.
Manage cloud-based application deployment, optimizing for availability, performance, and scalability.
Automate infrastructure provisioning with infrastructure as code for efficient deployment processes.
Architect and maintain cloud-based data storage solutions, ensuring data integrity, accessibility, and security.
Spearhead the full software development lifecycle, from concept to deployment, ensuring timely delivery and quality.
Drive innovation by implementing new technologies and methodologies, enhancing development processes and performance.
Cultivate strong stakeholder relationships, aligning on goals and delivering solutions that exceed expectations.
Champion best practices in software development, fostering continuous improvement and excellence.
Mentor junior developers, providing support for professional growth.
Lead third-party service and API integration, expanding functionality and value.
Design and implement CI/CD pipelines for rapid deployment of features and updates.
Conduct performance tuning, analyzing metrics to enhance efficiency and responsiveness.
Implement caching, load balancing, and optimization techniques to improve speed and reduce latency.
Collaborate with teams to resolve performance bottlenecks, ensuring high-quality applications.
Advocate for user-centric design, creating intuitive interfaces that enhance satisfaction.
Ensure solutions adhere to security and compliance standards, conducting audits to protect data integrity.
Lead disaster recovery planning for business continuity.
Develop and maintain documentation for transparency and knowledge sharing.
Engage in proactive problem-solving, identifying challenges early and devising strategic solutions.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Engineering, Computer Science, or related field of study plus five (5) years of experience in the job offered or as Software Engineer, Technology Lead, Application Engineer, Systems Engineer, or related occupation.
Skills Required: This position requires experience with the following: utilizing Java programming to develop robust backend solutions with Spring Boot for high-performance, scalable applications; building dynamic, responsive interfaces with ReactJS to enhance user engagement; working with AWS to deploy and optimize applications using services including DynamoDB and S3 for scalability; utilizing Terraform for efficient, reliable infrastructure provisioning and management; working with cloud-based databases including Amazon RDS DBS and Amazon DynamoDB; utilizing data lakes and Snowflake for data warehousing to drive data-driven decision-making; leading the software development lifecycle ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:37
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DESCRIPTION:
Duties: Create and manage advanced visualization dashboards for each group to effectively monitor product usage, ensuring data accuracy and accessibility for stakeholders.
Collaborate with partners in Operations Servicing, Machine Learning, Intelligent Operations Product, and Customer Experience to deliver actionable data-driven insights that support strategic decision-making, prioritize the product roadmap, drive cost savings, improve process efficiencies, and enhance customer satisfaction.
Lead analytics initiatives across Consumer and Community Banking (CCB) and beyond as the product expands into non-CCB areas.
Generate multi-million- dollar savings through comprehensive deep-dive analyses employing statistical techniques and advanced methodologies to understand the operational landscape.
Conduct independent, in-depth analysis of large, detailed session-level datasets.
Formulate and test hypotheses, research user behavior, derive meaningful insights, and effectively communicate findings through data visualizations to senior stakeholders.
Analyze the complete journey of customers and servicing agents from both the operational and customer experience perspective.
Provide expert data-driven consultation on automation opportunities to optimize efficiency and enhance service delivery.
Perform detailed cost-benefit analysis of the product, providing insightful analysis to highlight key areas of impact and inform strategic decisions.
Design and execute robust A/B testing to measure product effectiveness.
Support finance teams in budgeting and strategic planning by providing data- backed recommendations.
Develop efficient ETL data pipelines and create multiple daily reports and process controls using SQL, Alteryx, and Tableau.
Support machine learning product usage and line of business operations with accurate and timely data.
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables.
Ensure alignment with overall business goals and strategic initiatives.
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Business Analytics, Data Science, Finance, Business Administration, or related field of study plus 2 years of experience in the job offered or as Data Scientist, Market Research Analyst, Global Business Services Learning and Development Co- op, or related occupation.
The employer will alternatively accept a Bachelor's degree in Business Analytics, Data Science, Finance, Business Administration, or related field of study plus 5 years of experience in the job offered or as Data Scientist, Market Research Analyst, Global Business Services Learning and Development Co- op, or related occupation.
Skills Required: This position requires t...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:36
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Falmouth, US-MA
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:35
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: East Meadow, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:35
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Stoughton, US-MA
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:34
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Private Client Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service to a select group of Chase's affluent clients, as well as other branch clients.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
Share the value of Chase Private Client with eligible clients.
* Actively manage assigned clients and their banking relationships through an advice-based approach to recommend the best products and services for their financial needs.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adheres to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships.
* 1+ year Branch Banking Banker or equivalent experience in Financial Services sales experience with proven success in acquiring new clients, deepening relationships, and revenue generation.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to resolve client issues quickly and effectively with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, ...
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Type: Permanent Location: Bethesda, US-MD
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:33
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Tualatin, US-OR
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:30
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Morrisville, US-PA
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:27
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DESCRIPTION:
Duties: Design, develop and implement software solutions.
Solve business problems through innovation and engineering practices.
Involved in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules.
Identify or troubleshoot application code- related issues.
Take active role in code reviews to ensure solutions are aligned to pre-defined architectural specifications.
Assist with design reviews by recommending ways to incorporate requirements into designs and information or data flows.
Participate in project planning sessions with project managers, business analysts, and team members to analyze business requirements and outline proposed solutions.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Computer Science, Computer Engineering, Computer Information Systems, or related field of study plus 3 years (36 months) of experience in the job offered or as Software Engineer, Application Architect, Web Developer, Technology Analyst, Software Developer, or related occupation.
The employer will alternatively accept a Bachelor's degree in Computer Science, Computer Engineering, Computer Information Systems, or related field of study plus 5 years (60 months) of experience in the job offered or as Software Engineer, Application Architect, Web Developer, Technology Analyst, Software Developer, or related occupation.
Skills Required: This position requires experience with the following: designing and developing features using technologies including Java and J2EE; containerized services utilizing tools including Docker and Skaffold; deploying microservices to the AWS EKS environment; writing JUnit and Karate integration tests for comprehensive end-to-end testing; automating infrastructure deployments using Terraform; designing microservices with tools including Spring Boot and Hibernate; creating Liquibase scripts with SQL to automate backend database creation; developing automation scripts using Python; writing SQL statements to replicate application metadata to OpenSearch; onboarding Dynatrace for monitoring AWS infrastructure to enhance observability; integrating CI/CD pipelines using tools including Jenkins, Bitbucket, and Spinnaker; performing code reviews and documentation using Bitbucket, Git, and Confluence; and conducting performance, regression, and functional testing to improve application robustness.
Job Location: 880 Powder Mill Rd, Wilmington, DE 19803.
Full-Time.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers ...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:26
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You are a strategic thinker, passionate about delivering solutions to clients.
You have found the right team.
As a Payments Sales Associate in the Financial Institutions Group, specifically for the mortgage segment, you will be responsible for assisting Payments Sales Managers (PSM's) with the management of sales relationships and new business generation from a diverse set of mortgage customers.
The role requires strong collaboration with client service, compliance, operations, technology, risk, credit and legal in order to optimize the delivery of our products.
To effectively do so, you will also be responsible for actively gaining a thorough understanding of the market, the industry in which clients operate, their organizational and operating structure, their buying process and business objectives.
The role may include oversight of a portfolio.
As the Payments Sales Associate, you will also support proactive client engagement, collaboration with multiple internal partners, and development of solutions to meet strategic and complex needs of our clients.
You will also support important relationship management initiatives such as billing and pricing, interest rate management, escalation tracking and resolution, among others.
Job responsibilities
* Understanding clients' business goals, environments, strategies, and industry trends to better determine their requirements and identify potential new business opportunities for J.P.
Morgan Payments via appropriate solution(s); traditional cash management, FX, International payments, liquidity
* Develop account plans, briefing memos and support relationship reviews in partnership with the client service organization; understand the client's account structure, cash flow, product usage and global setup
* Develop strong relationships within client's Treasury, Product and Operations organizations - anticipate client needs/challenges and proactively engage appropriate J.P.
Morgan Payments partners to develop comprehensive solutions
* Coordinate/negotiate KYC and onboarding documentation, internal credit processes, and help manage seamless integration with implementation partners - engage appropriate escalation points where necessary to meet client needs while managing expectations
* Review and analyze transactional data to identify key trends, risks, pricing/billing inefficiencies and conduct pricing analysis and provide go forward strategy/recommendations
* Think outside the box, identify new ways to advance team wide initiatives, and contribute as the voice of the client in cross-functional partner engagement to ensure alignment with broader firm wide interests and the client's objectives
Required qualifications, capabilities, and skills
* 2 + years experience in cash management, transaction banking, merchant acquiring or related field
* Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions
...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:25
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Join our team to foster agile methodologies, encouraging a culture of innovation and high performance in a leading financial institution.
As a Product Agility Lead in the CCB Finance Portfolio, you will play a significant role as a champion for the adoption and continuous improvement of Agile practices within our teams.
Leveraging your deep knowledge of product development methodologies and Agile principles, use your expert guidance, mentorship, and support to teams to foster a culture of collaboration, innovation, and high performance.
As a recognized subject matter expert, put your knowledge to use to work on complex issues, exercise considerable judgment, and make impactful decisions that shape the operational and business direction of your sub-function.
Your leadership, communication, and coaching skills will be instrumental in empowering teams to deliver high-quality solutions efficiently and effectively, while continuously adapting to changing requirements and priorities.
Job responsibilities
* Lead and coach teams to adopt and implement agile methodologies, and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals
* Use advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership
* Develop and implement short to mid-term operational and transformation plans, prioritize tasks and manage resources to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions
* Identify trends and generate original ideas to contribute to the development of new policies and best practices within the discipline
* Maintain hygiene standards within organizational thresholds to ensure accurate data is available to support data driven decision making on prioritization
* Lead Quarterly and 6 Quarter Rolling planning practices for your Product that account for the teams fiscal responsibility as well as co-supplier demand
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management
* Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams
* Display advanced knowledge of agile delivery and multiple agile approaches, including Lean, Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability
* Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and deci...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:24
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:24
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Job summary:
Transition Management is responsible for the legal and operational structuring, end-to-end coordination, and integration of all new clients onto the Prime Financial Services (PFS) platform.
The aim is to deliver a seamless and timely multi-asset class onboarding for our clients, spanning multiple products, including Equity and Fixed Income Prime Brokerage, Foreign Exchange Prime Brokerage, Futures and Derivatives Clearing, Equity Derivatives, and Repo Financing.
Job responsibilities
* Establish and maintain relationships with primary client contacts, such as COOs and CFOs, ensuring requirements are delivered with urgency.
* Lead onboarding deal teams to deliver the firm in an integrated and seamless way to clients during the onboarding process.
* Manage a varied client base including Hedge Funds, Alternatives, Banks, Asset Managers, and Pension Funds.
* Translate client strategy and structure, along with margin and financing needs, to relevant J.P.
Morgan products and legal entities.
* Develop and maintain a strong understanding of the PFS product suite, consulting with clients from pre- to post-go-live.
* Understand commercial and risk asks of clients from a new launch perspective, engaging clients across all products and legal agreements.
* Direct the delivery of client onboarding through go-live, building strong relationships with internal partner teams.
* Serve as initial point of escalation internally and for clients, demonstrating self-solve abilities and challenging the status quo.
* Become a point of contact for data aggregation and reporting to stakeholders, developing processes for tailored communication and establishing templates for handovers and commentary.
Required qualifications, capabilities, and skills
* 3+ years in a client-facing role within the financial services industry
* Understanding of the alternatives and institutional client landscape, with insight into the financing and clearing products used in their strategies
* Ability to build meaningful relationships with clients and internal partner groups
* Solutions-oriented with strong project management and organizational skills; ability to prioritize, multi-task, and deliver within tight and changeable timeframes
* Confident, driven, proactive self-starter able to work independently and escalate issues when required
* Inquisitive and investigative, eager to embrace new challenges and learning opportunities
* Experience with business analytics tools to initiate process improvements and create templates for client materials is advantageous
* Bachelor's degree or equivalent
* FINRA Series 7 and 63 registered or able to be obtained shortly after hire
Preferred qualifications, capabilities, and skills
* Experience with business analytics tools for process improvements and client materials
* Advanced degree or relevant certifications
* Familiarity with multi-...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:23
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Job Description
Wholesale Lending Services supports several lines of businesses that include Business Banking, Commercial Bank, Global Wealth Management, and Investment Bank.
Located in globally, the Credit Monitoring Center of Excellence , within WLS, is a high-volume production-based operation function responsible for Credit Compliance Monitoring for the Commercial Banking Loan Portfolio.
Job summary
As a Credit Monitoring Quality Control Associate I within the Wholesale Lending Services Team, you will be responsible for providing oversite of the Credit Monitoring team's work to ensure the Monitoring Analyst has accurately reviewed and recorded the compliance results in accordance with credit agreement terms of the borrower.
In this role, you will review the work of Monitoring Analysts and provide a secondary interpretation of financial and other covenants in order to confirm whether borrowers are meeting the terms of the credit agreements or in default.
The credit agreements cover syndicated loans and bilateral agreements.
Job Responsibilities:
* Enforce quality control standards that have been set for the process and to service level agreements WLS has with its internal business partners
* Review the work of Credit Monitoring Analyst to determine if they correctly identified corporate borrowers that have breached covenants, and as a result, have defaulted on the terms of their credit agreements
* Provide explanations regarding issues identified to ensure proper correction and resolution
* Interpret credit agreements and other legal documents to determine which co-borrowers, guarantors and other parties to the agreements require set up in bank's system of record for future covenant compliance evaluation, to ensure the Credit Monitoring team has accurately setup the terms of the agreement in the tracking system.
* Perform credit analysis, review documentation and monitor ongoing compliance with financial covenants to validate the work of others
* Independently calculate cash flow and leverage ratios in accordance with specific terms laid out in credit agreements as a second check on Credit Monitoring
* Develop strong knowledge of secured lending products including borrowing base credit facilities
* Monitor the control environment and operational environment for changes which may impact quality control testing
* Partner closely with leadership to enforce effective quality program practices
* Provide feedback to operations managers on quality performance and recommend corrective actions as needed; supports line of business / operations with quality initiatives, as appropriate
* Recommend changes to improve services and systems
Required Qualifications, Skills and Capabilities:
* 3 or more years of experience in banking and/or doing financial analysis
* Experience in credit monitoring activities including but not limited to legal documentation review, financial covenants, cred...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:21
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Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Resiliency Lead in Foundational Services (FS), you will be responsible for identifying and mitigating compliance and operational risks in line with the firm's standards.
You will also provide engineering subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls operate effectively and in compliance with regulatory, legal, and industry standards.
By partnering with various stakeholders, including Engineering Leads, Application Owners, Technical Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the Firm.
Your technical background and advanced knowledge of cybersecurity principles, practices, and theories will enable you to drive innovative solutions in a dynamic and evolving tech resiliency landscape.
The Tech Risk & Controls Resiliency Lead is managing and coordinating the operational execution of the Technology Resiliency activities of Foundational Services with a focus on Networks, Storage, and Data Protection and Recovery.
This role requires building strong working relationships with Application Owners, engineering teams, third party service providers and internal stakeholders to effectively provide end-to-end infrastructure services related to the recovery of the Technology Group Owners' (TGO) production applications, services and/or products.
The Tech Risk & Controls Resiliency Lead will work across multiple levels within the organization to identify, socialize and mitigate resiliency related risks.
You will be part of recovery strategies and simulation exercises and should have knowledge of architectural solutions, service delivery, and a high-level understanding of product and service level component failure impact.
Experience with Application Dependency Mapping for upstream and downstream related applications and services is highly desirable.
Job responsibilities
* Leverage technical expertise to strengthen resiliency through scrutiny of plans, open communication and by driving solutions with team members and function owners.
* Plan, execute, and coordinate resiliency tests (Recovery Strategy and Notification) as required by designated objectives and standards (e.g., tabletop exercises, etc.).
* Partner with engineering leads and application owners to create and maintain resiliency documentation.
* Monitor non-compliance and partner with application teams and IP Resiliency Governance to work time-sensitive remediation steps.
* Coordinate resiliency activities required by regulatory authorities (e.g., plan remediation, testing requirements, compliance reporting).
* Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis ...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:21
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About Chase Consumer & Community Banking:
Primarily under the Chase brand, Consumer & Community Banking (CCB) serves more than 84 million consumers and 7 million small businesses, with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
Chase is the clear market leader in Consumer and Business Banking, as well as in Card, and in total combined credit and debit payments volume.
Customers engage with Chase across physical and digital channels, including the only branch network in all 48 contiguous states and #1 banking portal in the U.S.
About the Role:
When someone joins the Chase Strategy team, they accelerate their career by working on impactful and complex projects with high visibility.They also become part of a highly collaborative team that prioritizes learning, professional development, and mentorship.
As a Vice President in the Chase Strategy team, you will take the lead in managing fast-paced projects that are of high priority to our senior management and are at the forefront of the industry.
Your responsibilities will encompass growth strategies, launching new products, entering new markets, forming partnerships or acquisitions, and initiating cross-line of business projects.
These projects are team-based and necessitate significant collaboration with senior executives and cross-functional business partners.
You will also have the opportunity to rotate across Chase's lines of business & functional groups, including Consumer & Business Banking, Credit Card & Connected Commerce, Home & Auto Lending, Wealth Management, Product & Technology, HR, and Operations.
Job responsibilities
* Develop the strategic priorities for Chase, serving as an objective thought partner to the C-suite and other senior leaders
* Collaborate with teams across LOBs and functional areas (e.g., data science, finance, product, marketing)
* Scope and structure projects
* Lead teams in project execution to identify issues and actionable opportunities, design solutions and quantify potential impact to the business
* Develop and deliver CEO-level executive communications
* Develop junior team members both formally and informally
Required qualifications, capabilities, and skills
* 6+ years of experience in strategy consulting, corporate strategy, startups (FinTechs), investment banking, private equity / venture capital, strategic finance, or similar roles including at least 1+ years of experience leading teams
* Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions
* Strong communication, presentation, and influencing skills - ability to collaborate and build relationships with colleagues at all levels and achieve goals without direct control over resources
* A high level of personal initiative, setting and achieving challenging goals, and demonstr...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:20
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish fluently is required for this role
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to inf...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:19
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VWT is seeking a Vice President of Customer Excellence to design and lead our ultra-high-net-worth client experience strategy, turning insights into action and instituting rigorous quality controls that redefine luxury service.
Based onsite at our headquarters at 231 East 51st Street, this leader will manage high-performing teams, resolve complex issues, and drive continuous improvement across every client touchpoint.
As the Vice President of Customer Excellence within our organization, you will lead the client experience strategy, overseeing all client-facing initiatives and ensuring the highest standards of service for ultra-high net worth travel clients.
You'll design rigorous quality controls, turn client insights into action, and drive continuous improvement that delights discerning clients and sets a new benchmark for luxury service.
You will be accountable for designing and implementing quality control processes, managing a high-performing team, and driving continuous improvement to exceed client expectations.
As the ideal candidate, you will possess exceptional communication and interpersonal skills, enabling them to build strong relationships with internal stakeholders and clients.
You will be proactive, detail-oriented, and adept at managing multiple projects simultaneously.
Job Responsibilities
* Champion customer experience by ensuring every interaction meets high service standards.
* Develop and implement quality control processes to monitor and improve service delivery.
* Analyze customer feedback and service data to identify trends and areas for improvement.
* Collaborate with teams to resolve client issues promptly and effectively.
* Train staff on best practices for customer service and quality assurance.
* Conduct regular audits of client interactions and service outcomes.
* Drive continuous improvement initiatives to enhance customer satisfaction.
* Report on quality metrics and customer satisfaction scores to leadership.
* Serve as a point of escalation for complex or high-impact client concerns.
* Foster a culture of excellence, accountability, and proactive problem-solving across the organization.
* Manage advisor teams supporting key growth initiatives.
Required qualifications, capabilities, and skills
* College Degree (or equivalent).
* Proven experience in client success, luxury travel, or hospitality leadership roles.
* Strong background in quality assurance and process improvement.
* Exceptional communication, leadership, and problem-solving skills.
* Experience with working with luxury/HNW clientele.
* Ability to work collaboratively in a team environment.
* Excellent attention to details.
* Strong people/communication/listening skills to be able to evaluate and execute on client needs/expectations.
* Familiarity with CRM software and tools to manage client interactions and data - Ideally Client Base and/or SalesF...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:18
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Join a dynamic team at the forefront of Machine Learning and Intelligence Operations, where your expertise will drive the next generation of banking technology.
As part of our Virtual Agent Assist development team, you will help revolutionize the call center agent experience through real-time assistance, workflow automation, and intelligent decision support.
Utilizing Java, Spring, and modern UI technologies, our platform seamlessly integrates advanced machine learning and artificial intelligence to deliver faster, more personalized, and highly efficient customer service.
As a Software Engineer at JPMorgan Chase within the Machine Learning and Intelligence Operations Virtual Agent Assist team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology product in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for developing critical technology solutions across multiple technical areas in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions through full-stack design, development, and technical troubleshooting, leveraging Java (Spring Boot, REST APIs) and front-end technologies (React, Angular) to solve complex problems and innovate beyond conventional approaches.
* Develops secure, high-quality production code in Java and JavaScript/TypeScript, and reviews and debugs code written by others to ensure robust, maintainable applications across backend and frontend layers.
* Identifies opportunities to eliminate or automate remediation of recurring issues using Java-based automation tools and front-end monitoring solutions, improving overall operational stability of software applications and systems.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years of building full stack web applications
* Advanced proficiency in programming languages, specifically Java and React.
* Expertise in infrastructure provisioning with Terraform and hands-on experience building and deploying CI/CD pipelines.
* Proven track record in developing enterprise applications with high availability and performance using Spring, ORM frameworks, Kafka and Redis distributed caching solutions.
* Practical experience with UI frameworks such as React.
Knowledge in Micro Front End architecture would be nice to have.
* Strong skills in SQL and database development.
* Knowledge in writing unit/integration/automated test cases using Junit, Cucumber, Selenium and Playwright
* Experience building large-scale enterprise applications, including cloud-native solutions based on the 12-factor methodology, extending beyond simple REST endpoint exposure.
* Hands-on experience in system design, application development, testing, and ensuring operational stability
Preferred qualifications, capabilit...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:16
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DESCRIPTION:
Duties: Cultivate strong relationships with Business Managers in North America (NAM) and Latin America (LATAM) across Macro, Equities, and Credit LOBs.
Understand their business objectives and proactively identify opportunities for cost savings initiatives.
Foster strong relationships with trade venues in NAM and LATAM.
Stay informed about key developments, upcoming changes, challenges, and issues.
Lead brokerage negotiations with trade venues on behalf of trading desks to optimize trading costs and efficiency.
Ensure that relationships with third-party vendors align with the strategic priorities of Global Markets.
Conduct in-depth reviews of over-the-counter brokerage expenses and brokerage rates.
Initiate cost-saving projects based on the findings of these reviews.
Collaborate with the Equity Business team to review client connectivity expenses.
Challenge the profitability of line connections and seek opportunities for cost optimization.
Partner with Finance to monitor and track savings achieved through cost reduction initiatives, ensuring alignment with financial targets.
Coordinate with Operations to ensure that updated rate cards are integrated into the reconciliation process.
Serve as the primary point of contact for all new trade venue onboarding activities in the NAM and LATAM regions.
This position requires up to 10% domestic and international travel for Broker and vendor meetings and visits to other JPMorgan offices.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Business Administration, Finance, Management, or related field of study plus 4 years of experience in the job offered or as Business Analysis Manager, Product Development, or related occupation.
The employer will alternatively accept a Bachelor's degree in Business Administration, Finance, Management, or related field of study plus 6 years of experience in the job offered or as Business Analysis Manager, Product Development, or related occupation.
Skills Required: This position requires four (4) years of experience with the following: Markets Trading and Financial Services: Cross product familiarity including FX, Interest Rates, Fixed Income, Credit and Equities to ensure cost optimization, efficiency, controlled and regulatory compliant onboarding, offboarding, and life cycle events for venues; utilizing applicable regulatory frameworks and market dynamics; managing relationships with internal clients and stakeholders and understanding their needs and priorities; utilizing brokerage cost analysis, commission structures, and their impact on financial transactions and profitability within the financial services sector; utilizing products including Interest Rate Swaps, Interest rate options, U.S.
treasury, FX forwards, FX NDFs, FX Spot, Equity Options, Equity Futures, Credit Default swaps, and Commodity derivatives within fixed income and equities markets, including their characteristics, trading mechanics, and client requirement...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:15
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Performance Marketing, Operations & Transformation serves multiple stakeholders and diverse business goals across the Chase business.
Guided by our overarching brand strategy and business partners' objectives, we lead owned channel strategy & innovation, enablement & execution, and investment optimization to drive our shared performance goals.
As an Orchestration Governance & Optimization Lead on the Performance Marketing team, you will support the centralization of line of business requests.
You will drive the strategy, frameworks and governance processes for entrance, optimization and sunsetting of campaigns and placements of the owned channels (web, mobile, email, push) to maximize our outcomes.
Additionally, you will partner across numerous teams including: Channels and D&A to create the campaign evaluation processes/analytics and inputs (e.g.
targeting, creative, testing recommendations) for our target state of single intake, ensuring healthy channels that deliver both value and customer engagement.
You will have a deep understanding of digital marketing strategy, an analytical mindset and exceptional partnership and communications skills.
Job Responsibilities:
* Lead Home Screen Orchestration (HSO) Constrained Optimization (CO) rollout and management for Performance Marketing; partner with Channels and D&A to extract experimentation insights and define reporting and analytical needs
* Develop channel governance models for HSO and new digital form factors to maximize accounts and NPV while ensuring an exceptional customer experience; collaborate with Channel Strategy & Optimization to evaluate, enhance, and align governance frameworks and supporting processes.
* Create the HSO LOB communication and education plan and, with PM Relationship Management, incorporate HSO CO into the LOB toolkit
* Recommend tile improvement strategies in conjunction with owned media including targeting and creative
* Provide outcome-based insights and recommendations to Product to refine ranking and decisions models
* Develop and lead HSO optimization frameworks to converge processes and make it easy to be a marketer; define, monitor, and evolve benchmarks and thresholds
* Partner with Marketing Transformation to define single-intake campaign requirements capturing content needs, targeting criteria, and campaign metadata for automated governance; provide input into performance and operational dashboards focused on daily optimization and analysis
* Identify and pilot AI solutions to streamline processes and supporting tasks
* Collaborate across Marketing and Product partners to inform the P&I testing agenda and capability roadmap.
* Support scaling of modernized audiences by consulting with LOBs to enable and launch
Required qualifications, capabilities and skills:
* Bachelor's degree from an accredited institution
* 10+ years of marketing, strategy consulting or equivalent experience, with expertise...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:14
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DESCRIPTION:
Duties: Address a wide range of enterprise challenges by implementing machine learning techniques for data mining, data science, and behavioral analytics for quantitative research.
Develop, plan, and execute analytical solutions by organizing diverse requirements, managing stakeholder expectations, and delivering results.
Drive data science and analytics strategies, providing recommendations on analytical products, services, protocols, and standards across the firm.
Innovate and create new methods by leveraging existing data assets or developing new ones, scale experimentation, integrate real-time data, and achieve personalization goals.
Accelerate the analytics development lifecycle and enhance the dissemination of insights.
Optimize queries, employing CTEs, window functions, and sub-queries.
Present practical data insights in a compelling and actionable manner for senior leadership through presentations, discussions, and visualizations and interactive dashboards.
Conduct data exploration and manipulation, data analysis, and data visualization.
Lead and mentor a team of data analysts.
Manage resources and oversee multiple projects to ensure timely delivery and alignment with stakeholders' priorities and project goals.
This position requires up to 10% domestic travel to other JPMC offices for internal meetings or offsites.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Analytics, Data Science, Statistics, Economics, Applied Math, Operations Research, or related field of study plus 2 years of experience in the job offered or as Quant Analytics, Quant Analytics Associate, Marketing Science Associate Manager, Data Analyst, Data Science Engineer, Associate System Engineer, or related occupation.
The employer will alternatively accept a Bachelor's degree in Analytics, Data Science, Statistics, Economics, Applied Math, Operations Research, or related field of study plus 4 years of experience in the job offered or as Quant Analytics, Quant Analytics Associate, Marketing Science Associate Manager, Data Analyst, Data Science Engineer, Associate System Engineer, or related occupation.
Skills Required: This position requires experience with the following: Developing and executing optimized SQL queries within Snowflake to extract and transform large datasets, enabling the identification of key insights and trends that address complex business and product-centric questions; Conducting in-depth exploratory data analysis using SQL and Python to uncover data patterns and translating these insights into actionable understanding of product performance, driving strategic decision-making; Establishing comprehensive measurement plans for A/B testing and performing advanced statistical analysis to assess the statistical significance of test results, ensuring robust evaluation of product strategies; Applying advanced statistical techniques including cohort analysis to address complex business problems, providing deep i...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:14
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DESCRIPTION:
Duties: Troubleshoot, maintain, identify, escalate, and resolve application issues.
Enable telemetry and alerts for complex enterprise applications for proactive monitoring.
Develop tools and accelerators to reduce toil and process improvements.
Ensure that production changes are made in light of best practices, lifecycle methodology, and overall risk.
Partner with multiple teams for applications' performance or functional issues, troubleshooting, infrastructure service support, and change management.
Collaborate with others to create and implement observability and reliability designs for complex systems that are robust, stable, and do not incur additional toil or technical debt.
Perform site reliability principles and practices every day and adopt site reliability across multiple applications.
Lead a team of Site Reliability Engineers (SREs), overseeing the product portfolio focused on reliability, observability, production support, and application maintenance.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Information Technology, Computer Science, or related field of study plus 5 years of experience in the job offered or as Lead Site Reliability Engineer, Infrastructure Engineer, IT Project Manager, Test Lead, IT Consultant, or related occupation.
Skills Required: This position requires experience with the following: Troubleshooting application issues with distributed IT infrastructure; implementing end to end monitoring using AppDynamics and Dyna Trace; implementing automated solution using python scripts; analyzing Non Functional Requirements to identify targeted response time as Service Level Objectives (SLO); Log Analysis and Visualization using Splunk; Performance Testing using Performance Center, JMeter and Blazemeter; Performance Testing results analysis and reporting; defect tracking and analysis using Quality Center; Amazon Web Services (AWS) platform.
Job Location: 8181 Communications Pkwy, Plano, TX 75024.
Full-Time.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site hea...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:13
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Come join the Quality team and be a driving force in ensuring procedures that are tied to compliance and governmental regulations.
As a Quality Specialist IV within JPMorganChase, you will play a pivotal role in maintaining our high standards of quality and compliance.
Your primary focus will be conducting meticulous quality control reviews, ensuring adherence to our internal Know Your Customer (KYC) standards, procedures, and regulatory requirements.
You will leverage your computer literacy and customer service skills to analyze quality results, identify root causes, and suggest solutions to problems.
Your ability to think strategically will be crucial in identifying improvement opportunities and enhancing our processes.
Your work will have a significant impact on our team and contribute to our commitment to excellence in customer service.
Job responsibilities
* Conduct thorough quality control reviews of Know Your customer (KYC) records, ensuring compliance with global standards and documenting results in the case management system
* Analyze data integrity and reliability, challenging assumptions and validating appropriateness of collected information
* Identify potential challenges in the quality assurance testing process and initiate solutions to maintain efficiency and accuracy
* Perform root cause analysis on key issues, risks, and trends, and propose recommendations for addressing identified deficiencies or process improvements
* Assist in presenting results to stakeholders, tracking and monitoring corrections to critical defects, and ensuring alignment with the Global Quality Assurance (QA) framework
Required qualifications, capabilities, and skills
* Demonstrated expertise in quality control processes, with a strong focus on Know Your Customer standards, evidenced by practical application and results-driven performance for a minimum of 3 years
* Proficient in using computer systems and related technology for data analysis, problem-solving, and professional communication
* Demonstrate ability to understand and respond to customer interactions and perceptions throughout their journey with the business
* Developing proficiency in strategic thinking, with the ability to use data to understand issues and opportunities, and evaluate potential scenarios for impact and risk
* Beginning proficiency in coaching, with a focus on helping others learn, grow, and achieve their goals
Preferred qualifications, capabilities, and skills
* Beginner-level proficiency in data analytics for interpreting and utilizing data effectively
* Basic mentoring skills to support team members and contribute to a collaborative environment
* Understanding of automation processes to enhance efficiency and streamline operations
* Digital proficiency to navigate and utilize various digital tools and platforms effectively
* Knowledge of Chase Answers, Card System (C3) and Customer Assist (CA)...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:13
