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Description & Requirements
Maximus is looking for a Specialist - Tech Writing in support of the Helpdesk and IT Support Program.
The Specialist - Tech Writing will assist in the preparation of program SOPs to document processes and procedures.
These SOPs will guide program staff in a nationwide program which provides workstation and server hardware, operating system software and application software as well as help desk services, break-fix and maintenance services, and on-site maintenance.
The Specialist - Tech Writing will maintain a repository of all program documentation.
*Position is contingent upon contract award
*
This is an onsite role at our Washington, D.C.
location.
Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications.
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Ability to communicate processes and procedures in easy to understand written documentation.
Minimum Requirements
- Bachelor's degree with 3+ years of experience.
- Computer skills.
- Problem-solving skills.
- Detail oriented.
- Excellent written and communication skills.
- U.
S.
Citizen
- Ability to pass Federal background check
#FEDBPS
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employ...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:26
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Description & Requirements
Maximus is looking for a Training Specialist in support of the Helpdesk and IT Support Program.
The Training Specialist will ensure that all project staff understand processes and procedures that are documented in program SOPs.
The Training Specialist will maintain a database of training courses and certifications completed by program personnel.
*Position is contingent upon contract award
*
This is an onsite role at our Washington, D.C.
location.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Review and approve the training modules and coordinate with the team to bring consistency and alignment with training and work instructions that allow trainees to demonstrate competence in content and performance effectiveness.
- Develop knowledge transfer, team building, and provide effective feedback.
- Coordinate creation and implementation of the action plan in cooperation with the team to effectively utilize the training environment and systems resources.
- Communicate with the training team and ask for feedback on how to strengthen individual and overall team performance.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Support leadership with assigned duties and acts as the department's subject matter expert.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Analytical thinking skills.
- Planning skills.
- Presentation skills.
- Ability to develop and mentor others.
- U.
S.
Citizen
- Ability to pass Federal background check
#FEDBPS
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensa...
....Read more...
Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:25
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most.
As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position.
You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role.
Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but won't be both days.
The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient
• Experience maintaining high levels of accuracy and attention to detail in all tasks
• Experience collaborating with diverse teams to achieve common goals
• Ability to solve complex problems and deliver solutions in a timely manner
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is ma...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:24
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most.
As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position.
You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role.
Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but won't be both days.
The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient
• Experience maintaining high levels of accuracy and attention to detail in all tasks
• Experience collaborating with diverse teams to achieve common goals
• Ability to solve complex problems and deliver solutions in a timely manner
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is ma...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:24
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Description & Requirements
We are seeking an experienced IT Engineer to support the operations of a secure FedRAMP-authorized environment.
This role emphasizes acting as a liaison between IT operations and the teams responsible for scanning and compliance technologies, ensuring their outputs are effectively integrated into daily operations.
The IT Engineer will help drive automation for monitoring, evidence collection, and reporting while working closely with external service providers and internal stakeholders to ensure that FedRAMP and DISA IL5 controls are continuously met.
This is a remote position.
Essential Duties and Responsibilities:
- Responsible for the computer systems analysis, requirements analysis, modeling, configuration, monitoring and support for mission-critical applications.
- Lead the monitoring and testing of application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
- Work closely with business and systems analysts to define system requirements to meet both internal and external customer needs.
- Provide status updates to manager, and project manager on project progress, challenges, issues, and end-user satisfaction.
Job-Specific Essential Duties and Responsibilities:
- Operate and support IT infrastructure in a FedRAMP-authorized environment while ensuring ongoing compliance with NIST 800-53 controls.
- Act as the primary liaison to teams that manage scanning and compliance tools, ensuring results are actionable and integrated into IT operations.
- Develop and maintain automation solutions to streamline monitoring, compliance evidence gathering, and reporting.
- Collaborate with scanning tool owners to validate configurations, troubleshoot findings, and align with continuous monitoring requirements.
- Coordinate with external vendors, managed service providers, and cloud service partners to ensure operational and compliance requirements are consistently met.
- Monitor system health, patch status, vulnerability remediation, and baseline configurations, ensuring timely resolution of issues flagged by scanning tools.
- Provide documentation, automation outputs, and evidence to support audits and assessments.
- Contribute to runbooks, technical documentation, and automation playbooks for secure operations.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience.
- 5+ years of IT engineering, system administration, or cloud operations experience in secure or regulated environments.
- Hands-on experience working with or supporting security scanning/compliance technologies (e.g., Tenable, Qualys, Rapid7, AWS Inspector, Prisma, or equivalent).
- Demonstr...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:23
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Description & Requirements
We are seeking an experienced IT Engineer to support the operations of a secure FedRAMP-authorized environment.
This role emphasizes acting as a liaison between IT operations and the teams responsible for scanning and compliance technologies, ensuring their outputs are effectively integrated into daily operations.
The IT Engineer will help drive automation for monitoring, evidence collection, and reporting while working closely with external service providers and internal stakeholders to ensure that FedRAMP and DISA IL5 controls are continuously met.
This is a remote position.
Essential Duties and Responsibilities:
- Responsible for the computer systems analysis, requirements analysis, modeling, configuration, monitoring and support for mission-critical applications.
- Lead the monitoring and testing of application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
- Work closely with business and systems analysts to define system requirements to meet both internal and external customer needs.
- Provide status updates to manager, and project manager on project progress, challenges, issues, and end-user satisfaction.
Job-Specific Essential Duties and Responsibilities:
- Operate and support IT infrastructure in a FedRAMP-authorized environment while ensuring ongoing compliance with NIST 800-53 controls.
- Act as the primary liaison to teams that manage scanning and compliance tools, ensuring results are actionable and integrated into IT operations.
- Develop and maintain automation solutions to streamline monitoring, compliance evidence gathering, and reporting.
- Collaborate with scanning tool owners to validate configurations, troubleshoot findings, and align with continuous monitoring requirements.
- Coordinate with external vendors, managed service providers, and cloud service partners to ensure operational and compliance requirements are consistently met.
- Monitor system health, patch status, vulnerability remediation, and baseline configurations, ensuring timely resolution of issues flagged by scanning tools.
- Provide documentation, automation outputs, and evidence to support audits and assessments.
- Contribute to runbooks, technical documentation, and automation playbooks for secure operations.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience.
- 5+ years of IT engineering, system administration, or cloud operations experience in secure or regulated environments.
- Hands-on experience working with or supporting security scanning/compliance technologies (e.g., Tenable, Qualys, Rapid7, AWS Inspector, Prisma, or equivalent).
- Demonstr...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:22
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Description & Requirements
Maximus is seeking a IT Architect - Network Engineer to support our Department of Education, Shared Services division.
Essential Duties and Responsibilities:
- Analyze and oversee network implementations to ensure the integrity, security, and effective performance of the computing infrastructure and network.
- Perform a wide variety of evaluation, maintenance, installation, and training tasks to ensure that the computer network performance meets company and user satisfaction.
- Manage the operations of network delivery, and ensure the integrity, security, and effective performance of the network systems and services.
- Provide leadership and guidance in network system implementation and project priorities.
- Provide technical guidance to the team ensuring established policy and procedures for network design.
- Manage assigned projects and program components to deliver services in accordance with established objectives.
- Respond to inquiries from; staff, administrators, service providers, site personnel, and outside vendors, etc.
to provide technical assistance and support.
- Maintain a thorough understanding of the basics behind the internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.).
- Design, setup, and configure complex networking strategies and technologies to continue to improve efficiency and standardization in the enterprise.
- Assist in the design of complex network deployments and strategies.
- Manage assigned projects and program components to deliver services in accordance with established objectives.
- Configure and install client and server network software for upgrading and maintaining network and telecommunication systems.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
* Provide technical design, prototype development, and support to program management in the initiation, design, development, implementation, maintenance and management of service- based enterprise architecture.
* Meet regularly with network delivery staff to discuss and resolve priorities, special assignments, problems, objectives, resource allocation, staff development, and technical issues.
* Configure and set up Cisco ASA, CheckPoint or Palo Alto Firewalls, VPN Concentrators and Security Appliances for access to vital business applications.
* Stays abreast of trends and innovations in information systems issues and policies.- Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.).
* Provide guidance on strategic initiatives and new technologies to meet business needs.- Assist in the design of complex network deployments and strategies.
* Maintain enterprise WAN network.
* Create documentation of the technologies deployed and ensure handoff ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:21
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Description & Requirements
Maximus is seeking a IT Architect - Network Engineer to support our Department of Education, Shared Services division.
Essential Duties and Responsibilities:
- Analyze and oversee network implementations to ensure the integrity, security, and effective performance of the computing infrastructure and network.
- Perform a wide variety of evaluation, maintenance, installation, and training tasks to ensure that the computer network performance meets company and user satisfaction.
- Manage the operations of network delivery, and ensure the integrity, security, and effective performance of the network systems and services.
- Provide leadership and guidance in network system implementation and project priorities.
- Provide technical guidance to the team ensuring established policy and procedures for network design.
- Manage assigned projects and program components to deliver services in accordance with established objectives.
- Respond to inquiries from; staff, administrators, service providers, site personnel, and outside vendors, etc.
to provide technical assistance and support.
- Maintain a thorough understanding of the basics behind the internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.).
- Design, setup, and configure complex networking strategies and technologies to continue to improve efficiency and standardization in the enterprise.
- Assist in the design of complex network deployments and strategies.
- Manage assigned projects and program components to deliver services in accordance with established objectives.
- Configure and install client and server network software for upgrading and maintaining network and telecommunication systems.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
* Provide technical design, prototype development, and support to program management in the initiation, design, development, implementation, maintenance and management of service- based enterprise architecture.
* Meet regularly with network delivery staff to discuss and resolve priorities, special assignments, problems, objectives, resource allocation, staff development, and technical issues.
* Configure and set up Cisco ASA, CheckPoint or Palo Alto Firewalls, VPN Concentrators and Security Appliances for access to vital business applications.
* Stays abreast of trends and innovations in information systems issues and policies.- Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.).
* Provide guidance on strategic initiatives and new technologies to meet business needs.- Assist in the design of complex network deployments and strategies.
* Maintain enterprise WAN network.
* Create documentation of the technologies deployed and ensure handoff ...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:20
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Description & Requirements
Maximus is seeking a PART TIME Senior IBM COBOL Developer to support our Internal Revenue Service (IRS) client.
This is a remote position.
Employment is contingent upon successful completion of the IRS-required Moderate Risk Background Investigation (MBI).
The MBI requires the selected candidate be a U.S.
Citizenship or Permanent Resident (Green card) status for at least 3 years.
The MBI certification process will take 4 to 5+ months, unless the candidate already holds an active MBI, which may shorten the timeline.
Job Description
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:19
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Description & Requirements
The Subcontracts Senior Project Manager - Federal leads process implementation, change management, continuous improvement and data strategies in the Subcontract Management organization.
The role serves as a project manager to oversee end-to-end project implementation; and this role serves as a business advisor and accountable individual contributor working independently in accordance with leadership priorities to drive improvement projects from analysis to implementation.
The candidate will share responsibility for change management within the Subcontracts Management organization and to facilitate changes with internal stakeholders
Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations & Compliance:
• Lead the transition and implementation of subcontract project activities for new business wins, ensuring alignment with project timelines and objectives.
• Oversee program documentation, compliance reporting, and data accuracy in line with federal regulations and company policies.
• Perform project management reviews and evaluations of RFP/RFQs, source selections, pricing analyses, and terms and conditions.
Business Development Support:
• Build repeatable processes to facilitate effective teaming and non-disclosure agreement management across the subcontracting organization.
• Develop strategy to capture teaming commitments across the enterprise for operational planning with support from leadership.
• Develop and influence team members' transition management approaches to mitigate risk, workforce plan, and ensure proposal commitments are implemented in the subcontracting process.
Systems & Tools:
• Lead the use of iCertis for contract lifecycle management and Coupa for procurement activities.
Essential Duties and Responsibilities:
- Lead cross functional teams to drive continuous improvement and best practices in the subcontracts department and subcontracting process.
- Oversee end-to-end project implementation.
- Develop repeatable processes within the subcontract organization in coordination with leadership.
- Develop, track and report key subcontract functional metrics to improve effectiveness.
- Develop and implement technology-driven solutions to enhance procurement efficiency.
- Direct and monitor the use of available systems to develop and manage a data strategy to drive visibility, mitigate compliance risk, and drive efficiency and best practices in using systems.
- Act as an advisor to project teams, ensuring compliance with federal regulations and commercial contracting principles while optimizing subcontract activities to support project goals.
- Support subcontract negotiation strategies with data and analysis as required.
- Ensure accurate data entry, reporting, and maintenance of subcontract documentation per FAR/DFARS and company policies.
- Conduct pre-award compliance reviews and support Contractor Purchasing System R...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:19
-
Description & Requirements
The Subcontracts Senior Project Manager - Federal leads process implementation, change management, continuous improvement and data strategies in the Subcontract Management organization.
The role serves as a project manager to oversee end-to-end project implementation; and this role serves as a business advisor and accountable individual contributor working independently in accordance with leadership priorities to drive improvement projects from analysis to implementation.
The candidate will share responsibility for change management within the Subcontracts Management organization and to facilitate changes with internal stakeholders
Position requires working in a matrixed business environment with stakeholders in the following groups:
Operations & Compliance:
• Lead the transition and implementation of subcontract project activities for new business wins, ensuring alignment with project timelines and objectives.
• Oversee program documentation, compliance reporting, and data accuracy in line with federal regulations and company policies.
• Perform project management reviews and evaluations of RFP/RFQs, source selections, pricing analyses, and terms and conditions.
Business Development Support:
• Build repeatable processes to facilitate effective teaming and non-disclosure agreement management across the subcontracting organization.
• Develop strategy to capture teaming commitments across the enterprise for operational planning with support from leadership.
• Develop and influence team members' transition management approaches to mitigate risk, workforce plan, and ensure proposal commitments are implemented in the subcontracting process.
Systems & Tools:
• Lead the use of iCertis for contract lifecycle management and Coupa for procurement activities.
Essential Duties and Responsibilities:
- Lead cross functional teams to drive continuous improvement and best practices in the subcontracts department and subcontracting process.
- Oversee end-to-end project implementation.
- Develop repeatable processes within the subcontract organization in coordination with leadership.
- Develop, track and report key subcontract functional metrics to improve effectiveness.
- Develop and implement technology-driven solutions to enhance procurement efficiency.
- Direct and monitor the use of available systems to develop and manage a data strategy to drive visibility, mitigate compliance risk, and drive efficiency and best practices in using systems.
- Act as an advisor to project teams, ensuring compliance with federal regulations and commercial contracting principles while optimizing subcontract activities to support project goals.
- Support subcontract negotiation strategies with data and analysis as required.
- Ensure accurate data entry, reporting, and maintenance of subcontract documentation per FAR/DFARS and company policies.
- Conduct pre-award compliance reviews and support Contractor Purchasing System R...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:18
-
Description & Requirements
We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award).
This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.
As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas.
Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling.
The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.
The Instructional Design Specialist is responsible for designing and developing e-learning content and other training materials to support a blended (live and self-paced) virtual training environment for employees, subcontractors, and healthcare providers on new projects.
Collaborates with stakeholders to identify learning needs, applies adult learning principles, and ensures content is clear, consistent, and engaging.
Per contact requirements, this position is open only to U.S.
citizens.
*
*
*Please note that this position is contingent upon bid award
*
*
*
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 3+ years of experience applying adult education principles in instructional design.
- 3+ years of experience designing curriculum and training materials for higher education or professional audiences.
- 3+ years of instructional design experience (Articulate 360 preferred).
- Proficiency with eLearning tools and Learning Management Systems (LMS).
- Strong proficiency with Microsoft Office Suite.
- Portfolio or sample work demonstrating instructional design capabilities (preferred).
- Per contact requirements, this position is open only to U.S.
citizens.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran st...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:17
-
Description & Requirements
We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award).
This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.
As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas.
Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling.
The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.
The Instructional Design Senior Specialist is responsible for designing and developing e-learning content and other training materials to support a blended (live and self-paced) virtual training environment for employees, subcontractors, and healthcare providers on new projects.
This role oversees curriculum creation and updates, collaborates with management and stakeholders, and serves as a subject matter expert while coaching Instructional Design Specialists.
Per contact requirements, this position is open only to U.S.
citizens.
*
*
*Please note that this position is contingent upon bid award
*
*
*
Essential Duties and Responsibilities:
- Plan, create, and execute onboarding training for a company wide audience that meet learners' needs.
- Develop interactive and engaging new hire learning experiences in various modalities (including, but not limited to eLearning, Videos, VILT, and ILT).
- Create a variety of learning objects including, but not limited to job aids, infographics, short instructional videos, audio recordings, case studies, simulations, role playing exercises, scenarios, and advanced eLearnings.
- Create and execute end-to-end instructional design project plans with key milestones.
- Lead and manage instructional design projects from conception to delivery, ensuring project deliverables are completed on time, within scope, and within budget.
- Communicate effective and timely updates to team members and leadership through email, status reports, and virtual meetings.
- Collaborate extensively with business partners and SMEs to perform analysis, develop learning objectives, and design deliverables that meet learner, stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Review, evaluate, and modify existing and proposed new hire curriculum.
- Create and execute maintenance cycle for new hire onboarding programs.
- Perform other duties as assigned by management.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent com...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:16
-
Description & Requirements
Maximus is seeking a PART TIME Senior IBM COBOL Developer to support our Internal Revenue Service (IRS) client.
This is a remote position.
Employment is contingent upon successful completion of the IRS-required Moderate Risk Background Investigation (MBI).
The MBI requires the selected candidate be a U.S.
Citizenship or Permanent Resident (Green card) status for at least 3 years.
The MBI certification process will take 4 to 5+ months, unless the candidate already holds an active MBI, which may shorten the timeline.
Job Description
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional ...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:16
-
Description & Requirements
We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award).
This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.
As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas.
Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling.
The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.
The Instructional Design Specialist is responsible for designing and developing e-learning content and other training materials to support a blended (live and self-paced) virtual training environment for employees, subcontractors, and healthcare providers on new projects.
Collaborates with stakeholders to identify learning needs, applies adult learning principles, and ensures content is clear, consistent, and engaging.
Per contact requirements, this position is open only to U.S.
citizens.
*
*
*Please note that this position is contingent upon bid award
*
*
*
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 3+ years of experience applying adult education principles in instructional design.
- 3+ years of experience designing curriculum and training materials for higher education or professional audiences.
- 3+ years of instructional design experience (Articulate 360 preferred).
- Proficiency with eLearning tools and Learning Management Systems (LMS).
- Strong proficiency with Microsoft Office Suite.
- Portfolio or sample work demonstrating instructional design capabilities (preferred).
- Per contact requirements, this position is open only to U.S.
citizens.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran st...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:15
-
Description & Requirements
Maximus is seeking a PART TIME Senior IBM COBOL Developer to support our Internal Revenue Service (IRS) client.
This is a remote position.
Employment is contingent upon successful completion of the IRS-required Moderate Risk Background Investigation (MBI).
The MBI requires the selected candidate be a U.S.
Citizenship or Permanent Resident (Green card) status for at least 3 years.
The MBI certification process will take 4 to 5+ months, unless the candidate already holds an active MBI, which may shorten the timeline.
Job Description
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:14
-
Description & Requirements
Maximus is seeking a PART TIME Senior IBM COBOL Developer to support our Internal Revenue Service (IRS) client.
This is a remote position.
Employment is contingent upon successful completion of the IRS-required Moderate Risk Background Investigation (MBI).
The MBI requires the selected candidate be a U.S.
Citizenship or Permanent Resident (Green card) status for at least 3 years.
The MBI certification process will take 4 to 5+ months, unless the candidate already holds an active MBI, which may shorten the timeline.
Job Description
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional ...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:14
-
Description & Requirements
Maximus is excited to announce a rewarding opportunity for an Intake Specialist to join the Kansas Child Support Enforcement project! As an Intake Specialist, you'll manage the intake process for child support cases, gather essential information, review customer forms, and conduct phone interviews.
You'll play a pivotal role in helping families navigate the child support system and ensure they receive the support they need.
This is an onsite, full-time position working Monday through Friday, from 8:00 AM to 5:00 PM.
The ideal candidate will live in Kansas City, KS or Wichita, KS.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Answer general inbound calls and place outbound calls with the goal of increasing business, customer satisfaction, and customer retention.
- Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services, and products to assist customers and clients.
- Type or generate letters and other documents as needed.
- Assist in the maintenance of the office record and filing systems.
- Retrieve, log, and route correspondence (faxes, email, letters, etc.).
- Prepare outgoing and/or log incoming shipments.
- Ensure document control of mail and project correspondence.
- Perform other duties as assigned by leadership.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must live in Kansas City, KS or Wichita, KS and be able to work onsite
- Strong communication skills, both verbal and written
- Exceptional customer service skills
- High attention to detail and accuracy
- Ability to efficiently navigate and manage multiple systems at once
...
....Read more...
Type: Permanent Location: Kansas City, US-KS
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:13
-
Description & Requirements
Maximus is seeking a Senior Manager, Product.
In this role you will be responsible for defining the vision, strategy and platform roadmap for the Kantata OX Resource Management platform ensuring that the platform continues to meet business objectives.
This is a remote position.
Essential Duties and Responsibilities:
- Establishes internal standards and templates for all Specialists, Analysts, and Product Owners to use in their roles and work for the Project.
- Coordinates the development of Agile tools and trainings to help team members grow in their roles and for onboarding new team members.
- Defines product strategy and roadmap based on the established business goals and strategies.
- Leads the operations and business part of the Agile Transformation partnership by working with leaders from Operations and business to understand needs and working with Systems partners to implement the changes.
- Monitors, reports, and improves product performance and provide direction to team members and resolve problems in a timely and professional manner.
Job Specific Essential Duties and Responsibilities:
-Define platform vision, strategy and roadmap based on the established business goals and objectives.
-Possess in-depth knowledge and expertise of assigned platform(s) and their respective business purposes.
Ensure awareness among stakeholders and the user community of new and existing features, capabilities, constraints, and/or what the vendor/service provider can provide.
-Evaluate new functions, features, and platform changes to ensure alignment to technical business needs.
-Monitor, report and improve platform performance, operating efficiency and stability; provide direction to system administrators, ensuring problems are resolved within standard SLAs.
-Partner with OCDIO and Security teams to ensure the security and data integrity of the system meet Maximus standards; ensure lifecycle support mechanisms are in place (i.e.
operations / service desk support, licensing adherence, integrations).
-Recommend changes to processes, procedures, and methods to support platform utilization and business objectives.
-Support assessments of the impacts, costs, level effort, and resource requirements for platform updates, including changes supporting essential business and/or IT operations (i.e., Functionality, features, components, third-party integrations, platforms, assets, licensing, service-desk, and integrated technologies).
-Coordinate with platform governance model to prioritize, plan, design, and schedule the release of future enhancements and releases of the platform.
-Manage change requests and platform backlog.
-Communicate platform upgrades / major releases and feature availability to users and key stakeholders.
-Ensure both technical users and business users have access to the appropriate training and resources.
-Identify new internal opportunities for platform adoption, build business cases and priori...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:12
-
Description & Requirements
The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.
*
*
*This position is a BYOD which means you will need to use your own device, personal computer or laptop, for training.
(Tablets, iPads, and Chromebooks are not permitted.)
*
*
*
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
- Provide advanced clinical inquiry responses (verbal and written) to health related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.
- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few
- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events
- Perform advanced database searches
- Perform assigned work in accordance with quality assurance measures
- Respond to medical personnel and clinicians in both verbal and written formats
Education and Required Experience:
Bachelor's Degree in Nursing and current RN license is required.
- English and Bilingual (English/Spanish)
- Experience in medical, scientific and public health discipline
- Clinical knowledge of and experienced in CDC related topics
- Proficient internet search skills
- Working knowledge of Microsoft Office and ability to learn and utilize software applications
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Ability to work independently and communicate effectively
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Must currently and permanently reside in the Continental US
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional trai...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:11
-
Description & Requirements
Maximus is seeking a Senior Manager, Product.
In this role you will be responsible for defining the vision, strategy and platform roadmap for the Kantata OX Resource Management platform ensuring that the platform continues to meet business objectives.
This is a remote position.
Essential Duties and Responsibilities:
- Establishes internal standards and templates for all Specialists, Analysts, and Product Owners to use in their roles and work for the Project.
- Coordinates the development of Agile tools and trainings to help team members grow in their roles and for onboarding new team members.
- Defines product strategy and roadmap based on the established business goals and strategies.
- Leads the operations and business part of the Agile Transformation partnership by working with leaders from Operations and business to understand needs and working with Systems partners to implement the changes.
- Monitors, reports, and improves product performance and provide direction to team members and resolve problems in a timely and professional manner.
Job Specific Essential Duties and Responsibilities:
-Define platform vision, strategy and roadmap based on the established business goals and objectives.
-Possess in-depth knowledge and expertise of assigned platform(s) and their respective business purposes.
Ensure awareness among stakeholders and the user community of new and existing features, capabilities, constraints, and/or what the vendor/service provider can provide.
-Evaluate new functions, features, and platform changes to ensure alignment to technical business needs.
-Monitor, report and improve platform performance, operating efficiency and stability; provide direction to system administrators, ensuring problems are resolved within standard SLAs.
-Partner with OCDIO and Security teams to ensure the security and data integrity of the system meet Maximus standards; ensure lifecycle support mechanisms are in place (i.e.
operations / service desk support, licensing adherence, integrations).
-Recommend changes to processes, procedures, and methods to support platform utilization and business objectives.
-Support assessments of the impacts, costs, level effort, and resource requirements for platform updates, including changes supporting essential business and/or IT operations (i.e., Functionality, features, components, third-party integrations, platforms, assets, licensing, service-desk, and integrated technologies).
-Coordinate with platform governance model to prioritize, plan, design, and schedule the release of future enhancements and releases of the platform.
-Manage change requests and platform backlog.
-Communicate platform upgrades / major releases and feature availability to users and key stakeholders.
-Ensure both technical users and business users have access to the appropriate training and resources.
-Identify new internal opportunities for platform adoption, build business cases and priori...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:11
-
Description & Requirements
The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.
*
*
*This position is a BYOD which means you will need to use your own device, personal computer or laptop, for training.
(Tablets, iPads, and Chromebooks are not permitted.)
*
*
*
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
- Provide advanced clinical inquiry responses (verbal and written) to health related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.
- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few
- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events
- Perform advanced database searches
- Perform assigned work in accordance with quality assurance measures
- Respond to medical personnel and clinicians in both verbal and written formats
Education and Required Experience:
Bachelor's Degree in Nursing and current RN license is required.
- English and Bilingual (English/Spanish)
- Experience in medical, scientific and public health discipline
- Clinical knowledge of and experienced in CDC related topics
- Proficient internet search skills
- Working knowledge of Microsoft Office and ability to learn and utilize software applications
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Ability to work independently and communicate effectively
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Must currently and permanently reside in the Continental US
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional trai...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:10
-
Description & Requirements
We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award).
This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.
As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas.
Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling.
The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.
The Instructional Design Senior Specialist is responsible for designing and developing e-learning content and other training materials to support a blended (live and self-paced) virtual training environment for employees, subcontractors, and healthcare providers on new projects.
This role oversees curriculum creation and updates, collaborates with management and stakeholders, and serves as a subject matter expert while coaching Instructional Design Specialists.
Per contact requirements, this position is open only to U.S.
citizens.
*
*
*Please note that this position is contingent upon bid award
*
*
*
Essential Duties and Responsibilities:
- Plan, create, and execute onboarding training for a company wide audience that meet learners' needs.
- Develop interactive and engaging new hire learning experiences in various modalities (including, but not limited to eLearning, Videos, VILT, and ILT).
- Create a variety of learning objects including, but not limited to job aids, infographics, short instructional videos, audio recordings, case studies, simulations, role playing exercises, scenarios, and advanced eLearnings.
- Create and execute end-to-end instructional design project plans with key milestones.
- Lead and manage instructional design projects from conception to delivery, ensuring project deliverables are completed on time, within scope, and within budget.
- Communicate effective and timely updates to team members and leadership through email, status reports, and virtual meetings.
- Collaborate extensively with business partners and SMEs to perform analysis, develop learning objectives, and design deliverables that meet learner, stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Review, evaluate, and modify existing and proposed new hire curriculum.
- Create and execute maintenance cycle for new hire onboarding programs.
- Perform other duties as assigned by management.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent com...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:09
-
Description & Requirements
Maximus is seeking a Senior Director, Solution Architect.
The candidate will be a Lead for solution architecture and estimation with a focus in the healthcare managed services domain (public health and clinical health).
This role calls for a unique combination of technical skills and experience as the lead solution architect for managed services, software development, IT services, cloud and on-premise infrastructure, data services, and cybersecurity services using both top-down and bottoms-up estimation techniques.
The candidate is expected to work across the opportunity lifecycle and own the top-down estimate as a component of price to win and competitive solutioning efforts including supporting Blackhat reviews.
The candidate should have deep experience with US Federal proposal processes including competitive reviews, estimation, pricing, and compliance.
The candidate must have a can-do attitude and be a go-getter when it comes to innovative approaches to solution estimation.
This is a remote position.
Essential Duties and Responsibilities:
- Responsible for technology solution bid competitive analysis as it relates to how industry competitors approach technical solution pricing, trends in awards (best value vs LPTA), supporting Black Hats at the bid level and market / sector competitive analysis and similar efforts.
- Responsible for RFPs and RFQs review, question / gap assessment, labor category evaluation, top-down estimate development including competitive estimation concepts and initial basis of estimate development.
- Own and drive competitive top-down estimates using techniques such as expert judgement, comparative/analogous estimation, parametric estimation, top-down estimation, wideband delphi, and three-point estimation.
- Coach and mentor teams regarding estimation best practices, cost optimizations, risks impact and quantification, service level agreement impacts, market or seasonal trends, pricing strategies / approaches, and efficiencies.
- Develop and provide presentations and demonstrations high level solution concepts and related estimation models to internal stakeholders
- Provide technical solution review support to include compliance and differentiation: cost competitiveness, technology stack selection, solution architecture, and implementation methodology.
- Ensure the bid services and solutions developed meet all requirements and standards including security, monitoring, performance, and SLAs.
- Review technology solutions to meet applicable requirements and federal standards, leveraging best practices that balance efficiency, effectiveness, and compliance.
- Communicate client opportunity specific architecture guidelines and technical details to technical and non-technical audiences.
- Innovate and articulate competitive cutting-edge cloud solutions approaches
- Stay abreast of leading solution architectures including relevant industry partners (e.g.
AWS, MSFT, Google, ServiceNow, Salesf...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:08
-
Description & Requirements
Maximus is seeking a Senior Director, Solution Architect.
The candidate will be a Lead for solution architecture and estimation with a focus in the healthcare managed services domain (public health and clinical health).
This role calls for a unique combination of technical skills and experience as the lead solution architect for managed services, software development, IT services, cloud and on-premise infrastructure, data services, and cybersecurity services using both top-down and bottoms-up estimation techniques.
The candidate is expected to work across the opportunity lifecycle and own the top-down estimate as a component of price to win and competitive solutioning efforts including supporting Blackhat reviews.
The candidate should have deep experience with US Federal proposal processes including competitive reviews, estimation, pricing, and compliance.
The candidate must have a can-do attitude and be a go-getter when it comes to innovative approaches to solution estimation.
This is a remote position.
Essential Duties and Responsibilities:
- Responsible for technology solution bid competitive analysis as it relates to how industry competitors approach technical solution pricing, trends in awards (best value vs LPTA), supporting Black Hats at the bid level and market / sector competitive analysis and similar efforts.
- Responsible for RFPs and RFQs review, question / gap assessment, labor category evaluation, top-down estimate development including competitive estimation concepts and initial basis of estimate development.
- Own and drive competitive top-down estimates using techniques such as expert judgement, comparative/analogous estimation, parametric estimation, top-down estimation, wideband delphi, and three-point estimation.
- Coach and mentor teams regarding estimation best practices, cost optimizations, risks impact and quantification, service level agreement impacts, market or seasonal trends, pricing strategies / approaches, and efficiencies.
- Develop and provide presentations and demonstrations high level solution concepts and related estimation models to internal stakeholders
- Provide technical solution review support to include compliance and differentiation: cost competitiveness, technology stack selection, solution architecture, and implementation methodology.
- Ensure the bid services and solutions developed meet all requirements and standards including security, monitoring, performance, and SLAs.
- Review technology solutions to meet applicable requirements and federal standards, leveraging best practices that balance efficiency, effectiveness, and compliance.
- Communicate client opportunity specific architecture guidelines and technical details to technical and non-technical audiences.
- Innovate and articulate competitive cutting-edge cloud solutions approaches
- Stay abreast of leading solution architectures including relevant industry partners (e.g.
AWS, MSFT, Google, ServiceNow, Salesf...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:06
