-
Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:54:05
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Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Solutions Architect to join our Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Job-Specific Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robust...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:54:03
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Description & Requirements
Join our dynamic legal team as a Senior Counsel - Privacy and Technology, where you'll play a pivotal role in shaping and leading enterprise-wide privacy compliance strategies.
In this highly visible position, you'll serve as a subject matter expert on state consumer privacy laws, guiding data governance programs, advising senior leadership, and embedding privacy-by-design principles across the business.
You'll also take ownership of drafting and negotiating complex contracts with a focus on privacy and data protection, managing privacy impact assessments and global data transfers, and ensuring our policies and statements remain current with evolving regulations.
This is a strategic opportunity for an experienced attorney to make a direct impact on how we manage data responsibly, partner with stakeholders across the enterprise, and navigate the rapidly evolving privacy landscape.
Essential Duties and Responsibilities:
- State Consumer Privacy Rights Program Management: Serve as a subject matter expert on state consumer privacy laws, shaping enterprise-wide data governance and compliance strategies.
Lead the implementation and ongoing management of the corporate state consumer privacy rights program, including policy development and cross-functional coordination.
Collaborate with internal stakeholders to design and maintain technological and administrative solutions that support privacy compliance.
Monitor regulatory developments and proactively advise senior leadership to ensure program alignment with evolving state-specific privacy laws (e.g., CCPA/CPRA, VCDPA, CPA, etc.).
- Contractual and Transactional Support: Independently review and negotiate complex contracts, subcontracts, licensing agreements, and other legal documents.
Identify privacy and data protection requirements, assess risks, and recommend strategic contract mitigations.
Provide strategic, enterprise-level legal guidance on technology transactions and vendor engagements involving personal data.
- Privacy Impact Assessments, Transfer Impact Assessments, Records of Processing Activities: Lead and oversee Privacy Impact Assessments (PIAs) and Transfer Impact Assessments (TIAs).
Maintain and update Records of Processing Activities (RoPAs) in accordance with global privacy regulations.
Partner with the global privacy operations team to manage cross-border data transfers, ensuring compliance with UK GDPR, SCCs, and other international frameworks.
Collaborate with other functional areas, including IT, Security, Procurement, Contracts, and Compliance to embed privacy-by-design principles in enterprise systems and processes.
Serve as a strategic advisor and provide training and guidance to internal teams on privacy and data protection issues.
- Draft and Manage Website Privacy Statements: Draft and manage website privacy statements and policies as required by federal or state law.
Independently monitor legal developments and update public-facing statements ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:54:03
-
Description & Requirements
Join our dynamic legal team as a Senior Counsel - Privacy and Technology, where you'll play a pivotal role in shaping and leading enterprise-wide privacy compliance strategies.
In this highly visible position, you'll serve as a subject matter expert on state consumer privacy laws, guiding data governance programs, advising senior leadership, and embedding privacy-by-design principles across the business.
You'll also take ownership of drafting and negotiating complex contracts with a focus on privacy and data protection, managing privacy impact assessments and global data transfers, and ensuring our policies and statements remain current with evolving regulations.
This is a strategic opportunity for an experienced attorney to make a direct impact on how we manage data responsibly, partner with stakeholders across the enterprise, and navigate the rapidly evolving privacy landscape.
Essential Duties and Responsibilities:
- State Consumer Privacy Rights Program Management: Serve as a subject matter expert on state consumer privacy laws, shaping enterprise-wide data governance and compliance strategies.
Lead the implementation and ongoing management of the corporate state consumer privacy rights program, including policy development and cross-functional coordination.
Collaborate with internal stakeholders to design and maintain technological and administrative solutions that support privacy compliance.
Monitor regulatory developments and proactively advise senior leadership to ensure program alignment with evolving state-specific privacy laws (e.g., CCPA/CPRA, VCDPA, CPA, etc.).
- Contractual and Transactional Support: Independently review and negotiate complex contracts, subcontracts, licensing agreements, and other legal documents.
Identify privacy and data protection requirements, assess risks, and recommend strategic contract mitigations.
Provide strategic, enterprise-level legal guidance on technology transactions and vendor engagements involving personal data.
- Privacy Impact Assessments, Transfer Impact Assessments, Records of Processing Activities: Lead and oversee Privacy Impact Assessments (PIAs) and Transfer Impact Assessments (TIAs).
Maintain and update Records of Processing Activities (RoPAs) in accordance with global privacy regulations.
Partner with the global privacy operations team to manage cross-border data transfers, ensuring compliance with UK GDPR, SCCs, and other international frameworks.
Collaborate with other functional areas, including IT, Security, Procurement, Contracts, and Compliance to embed privacy-by-design principles in enterprise systems and processes.
Serve as a strategic advisor and provide training and guidance to internal teams on privacy and data protection issues.
- Draft and Manage Website Privacy Statements: Draft and manage website privacy statements and policies as required by federal or state law.
Independently monitor legal developments and update public-facing statements ...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:54:02
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
WCA Nurse Assessor - Remote
Monday to Friday - 09:00 - 17:00
£37,500
Do good.
Be great as a nurse.
Are you a Registered Nurse, Nurse Practitioner or Registered Mental Health Nurse seeking professional growth, flexible working and a better work-life balance?
About the role
As a Nurse Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life.
You'll work on complex cases involving physical and mental health conditions and chronic pain disorders, while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme
* to help you thrive.
You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
* Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
* Produce Work Capability Assessment (WCA) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
* Develop your clinical knowledge and assessment skills with the support of regular feedback and supervision
Requirements
* Valid NMC registration number
* At least 1 year of broad post-registration adult or mental health experience gained within or outside of the NHS
* You MUST have the right to work in the UK - we cannot offer sponsorships
* Excellent oral and written communication skills
* Comfortable using computer software to type and produce detailed reports
What we offer
* £37,500 salary
* Flexible working - full-time and part-time
* No bank holidays, evenings or weekends
* A recognised accreditation with the University of Salford upon completion of training
*
* Leading maternity and paternity paid leave
* Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
* Ongoing CPD, clinical development and reimbursed validation fees
* £2,000 for referring a friend
* Life insurance and Medicash Healthcare Cash Plan
* In-person clinical conferences held annually
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that ...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:57
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
WCA Nurse Assessor - Remote
Monday to Friday - 09:00 - 17:00
£37,500
Do good.
Be great as a nurse.
Are you a Registered Nurse, Nurse Practitioner or Registered Mental Health Nurse seeking professional growth, flexible working and a better work-life balance?
About the role
As a Nurse Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life.
You'll work on complex cases involving physical and mental health conditions and chronic pain disorders, while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme
* to help you thrive.
You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
* Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
* Produce Work Capability Assessment (WCA) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
* Develop your clinical knowledge and assessment skills with the support of regular feedback and supervision
Requirements
* Valid NMC registration number
* At least 1 year of broad post-registration adult or mental health experience gained within or outside of the NHS
* You MUST have the right to work in the UK - we cannot offer sponsorships
* Excellent oral and written communication skills
* Comfortable using computer software to type and produce detailed reports
What we offer
* £37,500 salary
* Flexible working - full-time and part-time
* No bank holidays, evenings or weekends
* A recognised accreditation with the University of Salford upon completion of training
*
* Leading maternity and paternity paid leave
* Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
* Ongoing CPD, clinical development and reimbursed validation fees
* £2,000 for referring a friend
* Life insurance and Medicash Healthcare Cash Plan
* In-person clinical conferences held annually
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:54
-
Description & Requirements
Join our team as a Senior Manager of Software Engineering to lead a high performing team in delivering innovative IT applications.
In this strategic leadership role, you'll guide a talented team of software engineers across multiple projects, driving excellence in application design, development, and integration.
You'll collaborate closely with delivery and product managers to ensure high-quality, scalable solutions that meet business needs.
If you're passionate about building strong engineering teams, improving software lifecycle efficiency, and making a meaningful impact in the Medicaid technology space, we want to hear from you.
*
*
*This is a fully remote position with 10% travel.
*
*
*
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Provide strategic direction and guidance to the software engineers within the IT Applications Development team in support of application design, software development, and software integration.
- Define the key priorities in pursuit of the vision and goals associated with the Software Engineering practice.
- Ensure Software Engineering staff are following best practices around application design, software development, and software integration throughout the system development lifecycle.
- Leads and directs the work of other employees and has responsibility for personnel actions including; hiring, performance management, and termination.
- Provide leadership and direction to staff for completeness of application design, software engineering, and software integration.
- Work toward the improvement of the software life cycle time by increasing the quality of requirements and reducing the amount of time spent in the application design, development, and integration phases.
- Manage the Softw...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:47
-
Description & Requirements
We now have an exciting opportunity for a Senior Data Scientist to join the Maximus AI Accelerator supporting the enterprise at large.
We are looking for an accomplished hands-on individual contributor and team player to be a part of the AI Accelerator team.
You will be responsible for architecting and optimizing scalable, secure AI systems and integrating AI models in production using MLOps best practices, ensuring systems are resilient, compliant, and efficient.
This role requires strong systems thinking, problem-solving abilities, and the capacity to manage risk and change in complex environments.
Success depends on cross-functional collaboration, strategic communication, and adaptability in fast-paced, evolving technology landscapes.
This position will be focused on strategic company-wide initiatives but will play a role in project delivery and capture solutioning (i.e., leaning in on existing or future projects and providing solutioning to capture new work.)
This is a remote position.
Essential Duties and Responsibilities:
- Develop, collaborate, and advance the applied and responsible use of AI, ML, mathematics, and data science solutions throughout the organization by finding the right fit of tools, technologies, methodologies, processes, and automation to enable effective and efficient solutions for each unique situation.
- Contribute and lead efforts across the organization to support the creation of solutions and real mission outcomes leveraging AI capabilities from Computer Vision, Natural Language Processing, Large Language Models (LLMs) and classical machine learning.
- Develop mathematically rigorous process improvement procedures.
- Maintain advanced, current knowledge of the AI technology landscape and emerging developments, evaluating their applicability for use in production/operational environments.
- Contribute and lead the creation, curation, and promotion of playbooks, best practices, lessons learned and firm intellectual capital.
Job-Specific Essential Duties and Responsibilities:
- Develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise by finding the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation.
- Contribute and lead the creation, curation, and promotion of playbooks, best practices, lessons learned and firm intellectual capital.
- Contribute to efforts across the enterprise to support the creation of solutions and real mission outcomes leveraging AI capabilities from Computer Vision, Natural Language Processing, LLMs and classical machine learning.
- Contribute to the development of mathematically rigorous process improvement procedures.
- Maintain current knowledge and evaluation of the AI technology landscape and emerging developments and their applicability for use in production/operational environments
Minimum Requiremen...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:47
-
Description & Requirements
Join our team as a Senior Manager of Software Engineering to lead a high performing team in delivering innovative IT applications.
In this strategic leadership role, you'll guide a talented team of software engineers across multiple projects, driving excellence in application design, development, and integration.
You'll collaborate closely with delivery and product managers to ensure high-quality, scalable solutions that meet business needs.
If you're passionate about building strong engineering teams, improving software lifecycle efficiency, and making a meaningful impact in the Medicaid technology space, we want to hear from you.
*
*
*This is a fully remote position with 10% travel.
*
*
*
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Provide strategic direction and guidance to the software engineers within the IT Applications Development team in support of application design, software development, and software integration.
- Define the key priorities in pursuit of the vision and goals associated with the Software Engineering practice.
- Ensure Software Engineering staff are following best practices around application design, software development, and software integration throughout the system development lifecycle.
- Leads and directs the work of other employees and has responsibility for personnel actions including; hiring, performance management, and termination.
- Provide leadership and direction to staff for completeness of application design, software engineering, and software integration.
- Work toward the improvement of the software life cycle time by increasing the quality of requirements and reducing the amount of time spent in the application design, development, and integration phases.
- Manage the Softw...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:44
-
Description & Requirements
We now have an exciting opportunity for a Senior Data Scientist to join the Maximus AI Accelerator supporting the enterprise at large.
We are looking for an accomplished hands-on individual contributor and team player to be a part of the AI Accelerator team.
You will be responsible for architecting and optimizing scalable, secure AI systems and integrating AI models in production using MLOps best practices, ensuring systems are resilient, compliant, and efficient.
This role requires strong systems thinking, problem-solving abilities, and the capacity to manage risk and change in complex environments.
Success depends on cross-functional collaboration, strategic communication, and adaptability in fast-paced, evolving technology landscapes.
This position will be focused on strategic company-wide initiatives but will play a role in project delivery and capture solutioning (i.e., leaning in on existing or future projects and providing solutioning to capture new work.)
This is a remote position.
Essential Duties and Responsibilities:
- Develop, collaborate, and advance the applied and responsible use of AI, ML, mathematics, and data science solutions throughout the organization by finding the right fit of tools, technologies, methodologies, processes, and automation to enable effective and efficient solutions for each unique situation.
- Contribute and lead efforts across the organization to support the creation of solutions and real mission outcomes leveraging AI capabilities from Computer Vision, Natural Language Processing, Large Language Models (LLMs) and classical machine learning.
- Develop mathematically rigorous process improvement procedures.
- Maintain advanced, current knowledge of the AI technology landscape and emerging developments, evaluating their applicability for use in production/operational environments.
- Contribute and lead the creation, curation, and promotion of playbooks, best practices, lessons learned and firm intellectual capital.
Job-Specific Essential Duties and Responsibilities:
- Develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise by finding the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation.
- Contribute and lead the creation, curation, and promotion of playbooks, best practices, lessons learned and firm intellectual capital.
- Contribute to efforts across the enterprise to support the creation of solutions and real mission outcomes leveraging AI capabilities from Computer Vision, Natural Language Processing, LLMs and classical machine learning.
- Contribute to the development of mathematically rigorous process improvement procedures.
- Maintain current knowledge and evaluation of the AI technology landscape and emerging developments and their applicability for use in production/operational environments
Minimum Requiremen...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:43
-
Description & Requirements
The Financial Systems Lead Specialist is responsible for assisting the Director of Financial Systems in managing the overall performance and delivery of cross-functional projects; enhancements and provide end user support.
Essential Duties and Responsibilities:
- Provide ongoing production support of the financial and budgeting systems, support system enhancements, assist in testing and implementation of upgrades and patches/hotfixes.
- Play a key role in rolling out new reporting platforms and tools.
- Ensure policy and procedures exist, are updated, and are well documented.
Responsible for creating & maintaining desktop procedures and training materials.
- Work across departments to define opportunities for improvement.
- Provide functional support for accounting and finance users.
- Troubleshoot user issues and provide resolution.
- Deliver trainings to end users.
- Serve as a liaison between the financial systems and accounting teams.
- Responsible for ad hoc reporting requests.
-Establish best practices for financial systems use and ensure that these practices are used throughout the organization.
- Responsible for providing excellent customer service and meeting assigned deliverables for assigned projects.
Minimum Requirements
- Bachelor's Degree
- 7-10 years of experience
- Knowledge of GAAP and government contract accounting principles and FAR
- Strong finance/accounting background.
- Experience in financial analysis and forecasting.
- Proficiency in Excel Government contracting experience.
Additional Minimum Requirements:
• 5-8 years of finance/accounting including data analytics and systems analysis is required.
• Additional years of relevant experience will be considered in lieu of Bachelor's degree.
• Experience with Deltek (Costpoint) and/or IBM Cognos Analytics and Planning Analytics (TM1) is required.
• Great analytical skills, with in-depth attention to details, well organized with the ability to multitask.
• Advanced knowledge of Microsoft Office suite (Excel, Word, PowerPoint) is required.
• Excellent communication skills and able to collaborate effectively with internal and external stakeholders.
• Strong organization skills and work well under pressure.
• Work requires considerable judgment and initiative.
• Strong ability to collaborate with individuals across the organization to achieve results.
• Excellent verbal and written communication skills.
• Excellent interpersonal and presentation skills.
#maxcorp #LI-AM1 #HotJobs1007LI #HotJobs1007FB #HotJobs1007X #HotJobs1007TH #TrendingJobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location,...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:41
-
Description & Requirements
The Financial Systems Lead Specialist is responsible for assisting the Director of Financial Systems in managing the overall performance and delivery of cross-functional projects; enhancements and provide end user support.
Essential Duties and Responsibilities:
- Provide ongoing production support of the financial and budgeting systems, support system enhancements, assist in testing and implementation of upgrades and patches/hotfixes.
- Play a key role in rolling out new reporting platforms and tools.
- Ensure policy and procedures exist, are updated, and are well documented.
Responsible for creating & maintaining desktop procedures and training materials.
- Work across departments to define opportunities for improvement.
- Provide functional support for accounting and finance users.
- Troubleshoot user issues and provide resolution.
- Deliver trainings to end users.
- Serve as a liaison between the financial systems and accounting teams.
- Responsible for ad hoc reporting requests.
-Establish best practices for financial systems use and ensure that these practices are used throughout the organization.
- Responsible for providing excellent customer service and meeting assigned deliverables for assigned projects.
Minimum Requirements
- Bachelor's Degree
- 7-10 years of experience
- Knowledge of GAAP and government contract accounting principles and FAR
- Strong finance/accounting background.
- Experience in financial analysis and forecasting.
- Proficiency in Excel Government contracting experience.
Additional Minimum Requirements:
• 5-8 years of finance/accounting including data analytics and systems analysis is required.
• Additional years of relevant experience will be considered in lieu of Bachelor's degree.
• Experience with Deltek (Costpoint) and/or IBM Cognos Analytics and Planning Analytics (TM1) is required.
• Great analytical skills, with in-depth attention to details, well organized with the ability to multitask.
• Advanced knowledge of Microsoft Office suite (Excel, Word, PowerPoint) is required.
• Excellent communication skills and able to collaborate effectively with internal and external stakeholders.
• Strong organization skills and work well under pressure.
• Work requires considerable judgment and initiative.
• Strong ability to collaborate with individuals across the organization to achieve results.
• Excellent verbal and written communication skills.
• Excellent interpersonal and presentation skills.
#maxcorp #LI-AM1 #HotJobs1007LI #HotJobs1007FB #HotJobs1007X #HotJobs1007TH #TrendingJobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location,...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:39
-
Description & Requirements
The Health Specialist-Coordinator role will support our CDC INFO program.
Provides advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.
*
*
* Must hold a current, active RN license
*
*
* Position is a temporary and remote position
*
*
* Must be available to work the occasional weekend and holiday as needed.
*
*
* Computer equipment is not provided for this project.
See below for equipment requirements
The hours of operation are Monday - Friday 8:00 AM - 8:00 PM EST
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
- Provide advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices;
- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few
- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events
- Perform advanced database searches
- Perform assigned work in accordance with quality assurance measures
-Respond to medical personnel and clinicians in both verbal and written formats
Education and Experience Requirements
- Bachelor's Degree in Nursing and current RN license is required.
- English or Bilingual (English/Spanish)
- Experience in medical, scientific and public health discipline
- Clinical knowledge of and experienced in CDC related topics
- Proficient internet search skills
- Working knowledge of Microsoft Office and ability to learn and utilize software applications
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Ability to work independently and communicate effectively
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
This position you will need to use your own device personal computer or laptop.
No Tablets, iPads, and Chromebooks are not permitted.
*
*
*
Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Wi...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:38
-
Description & Requirements
The Health Specialist-Coordinator role will support our CDC INFO program.
Provides advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.
*
*
* Must hold a current, active RN license
*
*
* Position is a temporary and remote position
*
*
* Must be available to work the occasional weekend and holiday as needed.
*
*
* Computer equipment is not provided for this project.
See below for equipment requirements
The hours of operation are Monday - Friday 8:00 AM - 8:00 PM EST
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
- Provide advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices;
- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few
- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events
- Perform advanced database searches
- Perform assigned work in accordance with quality assurance measures
-Respond to medical personnel and clinicians in both verbal and written formats
Education and Experience Requirements
- Bachelor's Degree in Nursing and current RN license is required.
- English or Bilingual (English/Spanish)
- Experience in medical, scientific and public health discipline
- Clinical knowledge of and experienced in CDC related topics
- Proficient internet search skills
- Working knowledge of Microsoft Office and ability to learn and utilize software applications
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Ability to work independently and communicate effectively
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
This position you will need to use your own device personal computer or laptop.
No Tablets, iPads, and Chromebooks are not permitted.
*
*
*
Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Wi...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:37
-
Description & Requirements
Maximus is looking to fill a limited service (Temp) Health Specialist position.
The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.
*
*
*Must be able to start work on 10/6/2025
*
*
*
*
*
*Position is a temporary and remote position
*
*
*
*
*
*Must be available to work weekends and holidays as needed.
The hours of operation are Monday - Friday 8:00 AM - 8:00 PM EST
*
*
*
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Education and Responsibilities:
- Bachelor's Degree in Nursing and current RN license is required.
- Experience in medical, scientific and public health discipline
- Clinical knowledge of and experienced in CDC related topics
- Proficient internet search skills
- Working knowledge of Microsoft Office and ability to learn and utilize software applications
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Ability to work independently and communicate effectively
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Provide advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.
- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few
- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events
- Perform advanced database searches
- Perform assigned work in accordance with quality assurance measures
- Respond to medical personnel and clinicians in both verbal and written formats
*
*
* This position you will need to use your own device personal computer or laptop.
No Tablets, iPads, and Chromebooks are not permitted.
*
*
*
Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Required Internet s...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:34
-
Description & Requirements
Maximus is looking for a Reporting Analyst in support of the Helpdesk and IT Support Program.
The program provides installation and Help Desk support to a nationwide client.
Services provided include workstation and server hardware, operating system software and application software as well as end user help desk services, break-fix and maintenance services, and on-site maintenance.
The role of the Reporting Analyst is to analyze the data from the associated support activities and developed reports summarizing status and issues.
*Position is contingent upon contract award
*
This is an onsite role at our Washington, D.C.
location.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor's requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Oral and written communication skills.
- Ability to identify and seek needed information/research skills.
- Project management skills.
- U.
S.
Citizen
- Ability to pass Federal background check
#FEDBPS
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process d...
....Read more...
Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:34
-
Description & Requirements
: The Senior Database Administrator is responsible for setup, support & management of SQL Server Databases in production, test & development environments.
The candidate will be responsible for creation and administration of SQL Server 2012, 2014, 2016, 2017, 2019, and 2022 databases in standalone, mirrored, clustered, and AlwaysOn environments.
He/she must have substantial hands-on technical experience in addition to strong conceptual knowledge about SQL Server database and underlying architecture and fundamentals.
Duties and responsibilities are focused on database management and administration, including infrastructure strategy, design, deployment, monitoring and maintenance of database systems.
Essential Duties and Responsibilities:
- Implement industry best practices for consistent modularized installation and configuration for production and non-production environments, including self-service options to service teams using a DevOps mindset and principles.
- Identify cost saving opportunities surrounding compute, storage, and other cloud resources.
- Troubleshoot, track, and resolve complex database issues, identify recurring problems, and apply fixes.
- Collaborate with key stakeholders to gather requirements and engineer solutions that meets business needs.
- Install, configure, and document high availability and business continuity solutions as per business requirements.
- Implement sound backup and recovery policies and procedures using cloud based backup solutions.
- Monitor production database systems and proactively mitigate performance and configuration issues.
- Lead the database deployments, tech upgrades, and approved changes.
- May provide guidance, coaching, and training to other employees within job area.
Install SQL Server 2016, 2017, 2019, and 2022 databases
• Support SQL Server 2012, 2014 2016, 2017, 2019, and 2022 databases
• Write and optimize T-SQL
• Setup and support AWS RDS/Azure SQL instances
• Build and support database replication using mirroring, clustering, log shipping, and AlwaysOn
• Establish and maintain sound backup and recovery policies and procedures using SQL Server maintenance plans
• Adhere and improve "best practices" documentation
• Perform health checks and proactive monitoring
• Establishes and enforces all database standards and integrity
• Be online during normal working hours and provide occasional after hours 24x7 support.
• Implement and maintain database security (create and maintain users and roles, assign privileges).
• Effectively demonstrate on performance analysis, tuning & improvements of SQL Server database based application systems
• Install and support SQL Server Reporting Services
• Install and support SQL Services Integration Services
• Database security and hardening (TDE, encryption in transit, etc), knowledge of TLS a big plus
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ year...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:33
-
Description & Requirements
Maximus is looking to fill a limited service (Temp) Health Specialist position.
The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.
*
*
*Must be able to start work on 10/6/2025
*
*
*
*
*
*Position is a temporary and remote position
*
*
*
*
*
*Must be available to work weekends and holidays as needed.
The hours of operation are Monday - Friday 8:00 AM - 8:00 PM EST
*
*
*
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Education and Responsibilities:
- Bachelor's Degree in Nursing and current RN license is required.
- Experience in medical, scientific and public health discipline
- Clinical knowledge of and experienced in CDC related topics
- Proficient internet search skills
- Working knowledge of Microsoft Office and ability to learn and utilize software applications
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Ability to work independently and communicate effectively
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Provide advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.
- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few
- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events
- Perform advanced database searches
- Perform assigned work in accordance with quality assurance measures
- Respond to medical personnel and clinicians in both verbal and written formats
*
*
* This position you will need to use your own device personal computer or laptop.
No Tablets, iPads, and Chromebooks are not permitted.
*
*
*
Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Required Internet s...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:32
-
Description & Requirements
: The Senior Database Administrator is responsible for setup, support & management of SQL Server Databases in production, test & development environments.
The candidate will be responsible for creation and administration of SQL Server 2012, 2014, 2016, 2017, 2019, and 2022 databases in standalone, mirrored, clustered, and AlwaysOn environments.
He/she must have substantial hands-on technical experience in addition to strong conceptual knowledge about SQL Server database and underlying architecture and fundamentals.
Duties and responsibilities are focused on database management and administration, including infrastructure strategy, design, deployment, monitoring and maintenance of database systems.
Essential Duties and Responsibilities:
- Implement industry best practices for consistent modularized installation and configuration for production and non-production environments, including self-service options to service teams using a DevOps mindset and principles.
- Identify cost saving opportunities surrounding compute, storage, and other cloud resources.
- Troubleshoot, track, and resolve complex database issues, identify recurring problems, and apply fixes.
- Collaborate with key stakeholders to gather requirements and engineer solutions that meets business needs.
- Install, configure, and document high availability and business continuity solutions as per business requirements.
- Implement sound backup and recovery policies and procedures using cloud based backup solutions.
- Monitor production database systems and proactively mitigate performance and configuration issues.
- Lead the database deployments, tech upgrades, and approved changes.
- May provide guidance, coaching, and training to other employees within job area.
Install SQL Server 2016, 2017, 2019, and 2022 databases
• Support SQL Server 2012, 2014 2016, 2017, 2019, and 2022 databases
• Write and optimize T-SQL
• Setup and support AWS RDS/Azure SQL instances
• Build and support database replication using mirroring, clustering, log shipping, and AlwaysOn
• Establish and maintain sound backup and recovery policies and procedures using SQL Server maintenance plans
• Adhere and improve "best practices" documentation
• Perform health checks and proactive monitoring
• Establishes and enforces all database standards and integrity
• Be online during normal working hours and provide occasional after hours 24x7 support.
• Implement and maintain database security (create and maintain users and roles, assign privileges).
• Effectively demonstrate on performance analysis, tuning & improvements of SQL Server database based application systems
• Install and support SQL Server Reporting Services
• Install and support SQL Services Integration Services
• Database security and hardening (TDE, encryption in transit, etc), knowledge of TLS a big plus
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ year...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:31
-
Description & Requirements
Maximus is looking for a Supervisor - Asset Management in support of the Helpdesk and IT Support Program.
The Supervisor - Asset Management will lead a team that supports a highly dynamic environment, with hardware and software assets continuously being procured, refreshed, retired or moved.
The team will establish and maintain tight controls on all asset inventories to avoid loss of equipment, disruptions to client operations and potential security breaches.
The team will utilize rigorous ITIL-based asset management processes with automation tools to provide an accurate inventory, and knowledge that all assets have appropriate security and management controls in place.
*Position is contingent upon contract award
*
This is an onsite role at our Washington, D.C.
location.
Essential Duties and Responsibilities:
- Supervise the activities and personnel associated with providing technical services to customers by identifying, prioritizing, and confirming resolution of reported problems with desktops, laptops, and networked systems.
- Ensure that all phases of desktop support including; installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved.
- Create and manage escalation procedures and ensures service levels are maintained.
- Develop information technology projects and provide strategic management and objectives for the department.
- Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations.
- Oversee the development, implementation, and administration of help desk staff training procedures and policies.
- Leads and directs the work of other employees and has responsibility for personnel actions including; hiring, performance management, and termination.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Analytical thinking skills.
- Detail oriented.
- Ability to develop and mentor others.
- Ability to foster teamwork.
- Organizational skills.
- Technical expertise.
- Debugging skills.
- Problem-solving.
- U.
S.
Citizen
- Ability to pass Federal background check
#FEDBPS
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's tot...
....Read more...
Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:30
-
Description & Requirements
Maximus is looking for a Supervisor - Installation in support of the Helpdesk and IT Support Program.
The Supervisor - Installation will lead a team with purchase and installation responsibilities to include ordering and shipping both standard and non-standard hardware and software, shipping purchased items to the recipient, establishing and maintaining the client catalog, including regular updates, managing warranty repairs, providing installation services that meet or exceed SLAs and result in satisfied customers.
This is a continuous process to refresh equipment as needed while also managing the extreme surges in activity.
The team needs to efficiently obtain the equipment the customers need, while meeting performance goals, and shaping demand towards more standardized and cost-effective hardware and software.
*Position is contingent upon contract award
*
This is an onsite role at our Washington, D.C.
location.
Essential Duties and Responsibilities:
- Supervise the activities and personnel associated with providing technical services to customers by identifying, prioritizing, and confirming resolution of reported problems with desktops, laptops, and networked systems.
- Ensure that all phases of desktop support including; installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved.
- Create and manage escalation procedures and ensures service levels are maintained.
- Develop information technology projects and provide strategic management and objectives for the department.
- Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations.
- Oversee the development, implementation, and administration of help desk staff training procedures and policies.
- Leads and directs the work of other employees and has responsibility for personnel actions including; hiring, performance management, and termination.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Analytical thinking skills.
- Detail oriented.
- Ability to develop and mentor others.
- Ability to foster teamwork.
- Organizational skills.
- Technical expertise.
- Debugging skills.
- Problem-solving.
- U.
S.
Citizen
- Ability to pass Federal background check
#FEDBPS
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and inte...
....Read more...
Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:30
-
Description & Requirements
Maximus is looking for a Supervisor - Help Desk in support of the Helpdesk and IT Support Program.
The team functions as the public face of the client's IT organization; it is the direct interface when customers experience an issue or need a service request fulfilled.
It must be responsive, attuned to the needs of the client and the IT Directors, technically knowledgeable and capable, and staffed by empathetic and professional agents with excellent people and communication skills.
*Position is contingent upon contract award
*
This is an onsite role at our Washington, D.C.
location.
Essential Duties and Responsibilities:
- Supervise the activities and personnel associated with providing technical services to customers by identifying, prioritizing, and confirming resolution of reported problems with desktops, laptops, and networked systems.
- Ensure that all phases of desktop support including; installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved.
- Create and manage escalation procedures and ensures service levels are maintained.
- Develop information technology projects and provide strategic management and objectives for the department.
- Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations.
- Oversee the development, implementation, and administration of help desk staff training procedures and policies.
- Leads and directs the work of other employees and has responsibility for personnel actions including; hiring, performance management, and termination.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Analytical thinking skills.
- Detail oriented.
- Ability to develop and mentor others.
- Ability to foster teamwork.
- Organizational skills.
- Technical expertise.
- Debugging skills.
- Problem-solving.
- U.
S.
Citizen
- Ability to pass Federal background check
#FEDBPS
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, includi...
....Read more...
Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:29
-
Description & Requirements
Maximus is looking for a Quality Analyst in support of the Helpdesk and IT Support Program.
The Quality Analyst will perform reviews of all processes and workflows to support continuous improvements/enhancements, including alignment to ServiceNow functional applications.
The Quality Analyst will create checklists and templates in the delivery of quality products to standardize audits of all task workflows to confirm SLA performance.
As work progresses on this program, the Quality Analyst, in conjunction with other personnel, will continually develop and improve the detailed guidance provided to the program team, enhancing the overall support for the program.
The role of the Quality Analyst is to assist our team to assess and confirm compliance, consistency, and continuous improvement across all program deliverables and processes to comply with ISO 20000, 9001, 27001, and CMMI Level 5 V2 standards.
*Position is contingent upon contract award
*
This is an onsite role at our Washington, D.C.
location.
Essential Duties and Responsibilities:
- Work with Team Lead/Manager to develop test plans.
- Write and implement manual and automated QA test plans using technical requirements or design specifications and produce automated test cases.
- Execute and document test activities.
- Conduct detailed analysis of test results found through both manual and automated testing.
- Investigate and propose methods and standards for continuous process improvement.
Minimum Requirements:
- Bachelor's degree in relevant field of study and 0-3 years of relevant professional experience required, or equivalent combination of education and experience.
- Prepare Quality Reports as aligned with program deliverables and interpret results as well as formal presentations to the customer of analysis uncovered
- Ability to track and report any ISO non-conformance and corrective measures as part of our QMS.
- Ability to work as part of a team.
- Problem/situation analysis.
- Detail oriented.
- Ability to meet deadlines.
- Attentiveness.
- Excellent writing and communication skills
- U.
S.
Citizen (no dual citizens)
- Ability to pass Federal background check
#FEDBPS
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus p...
....Read more...
Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:28
-
Description & Requirements
Maximus is seeking a Senior IBM COBOL Developer to support our Internal Revenue Service (IRS) client.
This is a remote position.
Employment is contingent upon successful completion of the IRS-required Moderate Risk Background Investigation (MBI).
The MBI requires the selected candidate be a U.S.
Citizenship or Permanent Resident (Green card) status for at least 3 years.
The MBI certification process will take 4 to 5+ months, unless the candidate already holds an active MBI, which may shorten the timeline.
Essential Duties and Responsibilities:
- Lead the development of software solutions that will meet or exceed business requirements which includes; designing and implementing modules to the system specifications, conducting unit testing, troubleshooting issues, and producing detailed proposals to resolve issues.
- Evaluate new coding techniques, tools, modules, and implement as appropriate.
- Consult on requirements elicitation and definition.
- Design software solutions per systems requirements.
- Code software solutions per designs.
- Code reviews, unit test, and integrate coded modules.
- Assist other developers in resolving issues by providing guidance and training.
- Support testing and remediate defects.
- Support users through troubleshooting and analysis of production logs and data.
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:27
-
Description & Requirements
Maximus is seeking a Senior IBM COBOL Developer to support our Internal Revenue Service (IRS) client.
This is a remote position.
Employment is contingent upon successful completion of the IRS-required Moderate Risk Background Investigation (MBI).
The MBI requires the selected candidate be a U.S.
Citizenship or Permanent Resident (Green card) status for at least 3 years.
The MBI certification process will take 4 to 5+ months, unless the candidate already holds an active MBI, which may shorten the timeline.
Essential Duties and Responsibilities:
- Lead the development of software solutions that will meet or exceed business requirements which includes; designing and implementing modules to the system specifications, conducting unit testing, troubleshooting issues, and producing detailed proposals to resolve issues.
- Evaluate new coding techniques, tools, modules, and implement as appropriate.
- Consult on requirements elicitation and definition.
- Design software solutions per systems requirements.
- Code software solutions per designs.
- Code reviews, unit test, and integrate coded modules.
- Assist other developers in resolving issues by providing guidance and training.
- Support testing and remediate defects.
- Support users through troubleshooting and analysis of production logs and data.
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult...
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Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 08:53:27
