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Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS165, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Configure and maintain network devices such as routers, switches, firewalls, load balancers, and VPN concentrators.
- Monitor network performance, identify bottlenecks, and implement optimization strategies to ensure optimal throughput and reliability.
- Troubleshoot and resolve network issues using firewall logs, switch packet capture tools; engaging with cross-functional teams to leverage support and collaboration when necessary.
- Conduct network capacity planning and bandwidth management to accommodate future growth and changing business needs.
- Collaborate with other teams to integrate network infrastructure with cloud services, storage systems, and other IT components.
- Stay updated on emerging technologies, industry trends, and best practices in networking and recommend their adoption as appropriate.
- Create and maintain documentation related to network configurations, diagrams, standard operating procedures, and troubleshooting guides.
- Provide technical leadership, guidance, and mentorship to junior network engineers.
- Managing, monitoring, maintaining, and securing networks and tenant network segments that integrate the transport of networks and data.
- Organizing, documenting, and managing the delivery of Network load balancing services.
- Document and Manage Internet Protocol Addresses.
Job-Specific Minimum Requirements:
- Active Secret clearance.
- Due to contract requirements, only US Citizens can be considered.
Candidates with dual citizenship cannot be considered.
- Seven (7)+ years of experience in a Network Administrator role or in a related field.
- Five (5) or more years of experience in the following:
- Network configuration and monitoring.
- Firewall configuration - palo alto, juniper, etc.
- Network monitoring tools - SolarWinds and NetCool.
- Experience supporting IBM DataPower Gateway, including API management, secure communication, and integration with enterprise applications.
- Candidates must reside within a commutable distance for daily onsite work and on-call requirements.
- This contract supports systems that require 24x7x365 uptime.
Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.
Preferred Skills and Qualifications:
- DHS Suitability.
#techjobs #clearance #veteransPage #APPCASTDTO
Minimum Requirements
TCS165, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if a...
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Type: Permanent Location: Annapolis Junction, US-MD
Salary / Rate: Not Specified
Posted: 2026-06-23 08:32:23
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-23 08:32:20
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-23 08:32:17
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-23 08:32:17
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-23 08:32:16
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-23 08:32:15
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-23 08:32:15
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-06-23 08:32:14
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-06-23 08:32:13
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-23 08:32:13
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-23 08:32:10
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-23 08:32:07
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-06-23 08:32:07
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-06-23 08:32:06
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Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-06-23 08:32:03
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Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-23 08:32:00
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-06-23 08:31:58
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2026-06-23 08:31:56
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-23 08:31:53
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-23 08:31:50
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-23 08:31:50
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-23 08:31:49
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-23 08:31:48
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-06-23 08:31:45
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2026-06-23 08:31:43
