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How you'll change lives
As a Registered Nurse (RN) at US Renal Care, you'll be an integral part of a cross-functional team, working under the supervision of a Charge Nurse and assisting and supervising Patient Care Technicians (PCTs) to care for patients living with kidney disease.
What you'll be doing
Patient care.
You'll work directly with patients to provide safe, comfortable, and high-quality dialysis treatment.
Responsibilities include completing and documenting physical assessments before and after treatments and monitoring patients during treatment.
You'll ensure quality renal care by completing monthly reviews of patient medication profiles and administering medications according to physician orders.
Teamwork.
You'll be a critical member of an interdisciplinary team to provide all required patient assessment and care planning activities.
You'll also make sure center staffing requirements are met at all times under the direction of the Administrator and according to state regulations for staffing ratios.
Safety & Quality.
Working under the supervision of a Charge Nurse, you'll adhere to all company policies and procedures and state and federal laws and regulations.
You'll participate in all required staff meetings and continuing education offerings.
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-19 08:42:09
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How you'll change lives
As a Dietitian at U.S.
Renal Care, you will be an integral part of an interdisciplinary team, providing excellent care for patients living with kidney disease.
U.S.
Renal care dietitians work under the supervision of a RDN Regional Manager.
What you'll be doing
Patient Nutrition.
Using the most current, science-based practices, you will recommend therapeutic diets based on patient nutritional needs, preferences, and changes in treatment, in consultation with the patient's physician.
You will review lab results and provide appropriate education for nutritional interventions on such topics as fluid and sodium, potassium, and CKD-Mineral and Bone Disorder management.
You will also conduct patient assessments and care planning activities, as well as participating in monthly interdisciplinary patient care conferences.
Teamwork.
You will collaborate with the Medical Director, physician/advanced practice provider, facility administrator, social worker, nurse, and patient care technician to maintain positive relationships with area hospitals, skilled nursing facilities, agencies, vendors, and the community.
Safety & Quality.
You will help with clinical and operational processes, with a focus on improving patient health and achieving target goals for patient outcomes.
You will also help maintain a productive quality assurance program and participate in monthly Quality Assessment and Performance Improvement (QAPI) activities.
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Type: Permanent Location: Tse Bonito, US-NM
Salary / Rate: Not Specified
Posted: 2025-09-19 08:42:08
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How you'll change lives
As a Registered Nurse (RN) at US Renal Care, you'll be an integral part of a cross-functional team, working under the supervision of a Charge Nurse and assisting and supervising Patient Care Technicians (PCTs) to care for patients living with kidney disease.
What you'll be doing
Patient care.
You'll work directly with patients to provide safe, comfortable, and high-quality dialysis treatment.
Responsibilities include completing and documenting physical assessments before and after treatments and monitoring patients during treatment.
You'll ensure quality renal care by completing monthly reviews of patient medication profiles and administering medications according to physician orders.
Teamwork.
You'll be a critical member of an interdisciplinary team to provide all required patient assessment and care planning activities.
You'll also make sure center staffing requirements are met at all times under the direction of the Administrator and according to state regulations for staffing ratios.
Safety & Quality.
Working under the supervision of a Charge Nurse, you'll adhere to all company policies and procedures and state and federal laws and regulations.
You'll participate in all required staff meetings and continuing education offerings.
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Type: Permanent Location: Huntingdon, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-19 08:42:08
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How you will change lives
As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients.
The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.
What you'll be doing
Patient care.
You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment.
Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.
Technician Duties.
You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.
Safety and Quality.
You will use appropriate safety measures, including personal protective equipment.
Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations.
You will participate in all required staff meetings and continuing education offerings.
PATIENT CARE TECHNICIAN
STATE SPECIFIC BOARD OF NURSING REQUIREMENTS
California
* Must possess current Certified Hemodialysis Technician (CHT) certificate from California Department of Public Health (CDPH) at time of hire OR
* Hired at USRC location recognized by state of California as an approved dialysis technician training program and obtain California state certification (CHT) within six (6) weeks of successful completion of training program.
Maryland
* Must possess current Certified Nursing Assistants -- Dialysis Technicians (CNA-DT) certificate from Maryland Board of Nursing OR
* Hired at USRC location recognized by state of Maryland as an approved dialysis technician training program and obtain Maryland CNA-DT certificate within three (3) months from date of hire OR
* Out-of-state applicant must have active BONENT certification and provide proof of initial application for CNA-DT certification.
New Mexico
* Must have New Mexico dialysis technician certificate at time of hire OR
* Hired at USRC location recognized by state of New Mexico as an approved dialysis technician training program and obtain New Mexico state certification within six (6) months of successful completion of training program OR
* New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician.
* After January 1 st , 2024, all initial applications for the certified hemodialysis technician will require a national hemodialysis technician certificate.
* The a...
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Type: Permanent Location: Simpsonville, US-SC
Salary / Rate: Not Specified
Posted: 2025-09-19 08:42:06
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: Madison, US-AL
Salary / Rate: Not Specified
Posted: 2025-09-19 08:42:02
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SUMMARY
The Administrator is responsible for the overall daily management and operation of the clinic.
The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties and tasks may be assigned.
GROWTH • Develop and implement processes for program growth in accordance with Company goals.
• Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels.
• Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.
• Achieve financial targets to include budget, labor costs, supply costs and expenditures.
OUTCOMES • Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting.
• Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.
Leads QAPI meetings and quality improvement committees.
• Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.
• Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals.
• Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals.
OPERATIONAL READINESS
• Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements.
• Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies.
• Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys.
• May assume Charge Nurse's responsibilities as needed.
• Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications.
• May fulfill responsibility of facility CEO as delegated by Governing Body.
• Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff.
Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly.
Assure that Quality Assessment & Performance Improvement Program is current at all times.
• Establish, maintain, and...
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Type: Permanent Location: York, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:57
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USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce.
We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
The Clinical Coordinator is responsible for assisting with management and operation of clinic.
This position assumes full responsibility for the dialysis clinic in the absence of the Administrator.
Growth:
* Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.
* Assist with planning/coordinating patient scheduling to assure timely acceptance of patients and effective staffing levels.
* Demonstrate effective use of supplies and staff labor hours.
* Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to billing.
* Perform duties as assigned to meet the patient care or operational needs of the clinic.
Outcomes:
* Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.
* Work with Administrator to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician, and other healthcare professionals.
* Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.
* Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.
* Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting as delegated by Administrator or Management.
Operational Readiness:
* Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements.
* Work with Administrator to assure clinic is in compliance with all applicable federal, state, and local laws and regulations.
* Assist Administrator with development, implementation and follow up of Corrective Action Plans required for internal and external surveys.
* May assume Charge Nurse's responsibilities as needed.
* May fulfill responsibility of facility Alternate CEO as delegated by Governing Body.
* Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff as delegated.
Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly as delegated.
Assure that Quality Assessment & Performance Improvement P...
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Type: Permanent Location: Easley, US-SC
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:56
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Job Title: Portfolio Management Group (PMG) Associate
Position Description: The Portfolio Management Group (PMG) at J.P.
Morgan is seeking a proactive and growth-oriented Associate to join our dynamic team.
PMG is responsible for the comprehensive management, monitoring, rebalancing, and execution of global trading strategies across discretionary investment management and trust portfolios.
This role supports over 1 million client accounts within J.P.
Morgan Private Bank and U.S.
Wealth Management.
Roles and Responsibilities:
* Investment Implementation Portfolio Management:
+ Monitor, invest, manage, and trade both discretionary and non-discretionary scalable accounts across various products.
+ Review and trade client account portfolios, manage orders, and execute trades.
+ Manage cash and security activity/drift in client accounts.
+ Handle client account requests and maintenance.
+ Align client accounts for Manager Model Trades.
* Knowledge and Oversight:
+ Maintain a comprehensive understanding of investment solutions utilized within Wealth Management Advisory Solutions (WMAS), including mutual funds, exchange-traded funds, structured notes, hedge funds, and separately managed accounts.
+ Perform account oversight for model drift and strategy deviation.
* Client and Internal Relationship Management:
+ Manage internal client relationships with Solutions Product Teams and Investors.
+ Collaborate with various business partners (Technology, Managed Product Operations, Product Teams) to develop new business processes/systems/applications, focusing on building automation, scale, and efficiencies.
Essential Skills/Qualifications:
* Strong interest in and knowledge of financial markets and instruments.
* High attention to detail and consistently demonstrates good judgment in risk and controls.
* Ability to prioritize work independently and act with urgency to deliver accurate, timely results.
* Capable of multitasking and thriving in a fast-paced, growing environment.
* Demonstrates accountability and responsibility for actions and results.
* Strong interpersonal and teamwork skills.
* Proficiency in Python, including experience with libraries such as Pandas and NumPy for data analysis, insights, and automation.
* Ability to utilize JPM AI resources and applications effectively.
* Previous experience in alternatives, trading, or managed discretionary accounts implementation/management.
Requirements:
* Bachelor's degree.
* 2+ years of experience in the financial services industry, with a preference for Private Wealth Management experience.
This position offers an exciting opportunity to work in a dynamic environment, contributing to the success of J.P.
Morgan's wealth management services.
We are looking for someone who is curious, eager to innovate, and ready to grow with us.
If you are...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:48
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Do you thrive on providing an excellent customer experience? Are you safety and service-oriented? Do you possess the attention to detail necessary to ensure the accurate fulfillment of customer orders? If so, we'd like you to join our Warehouse team as a Warehouse Teammate.
About the Role:
You will:
* Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material.
* Stock and maintain the warehouse; and pick, document, and pack customer orders in accordance with Company policy and procedure.
* Act with a high attention to detail to ensure the highest levels of customer satisfaction.
* Handle all shipping discrepancies per procedures or forward appropriate paperwork to designated employee to handle.
* Identify nonstock, special-order material, and damaged material and store in proper warehouse locations.
* Complete necessary documentation for customer shipments delivered via third-party carrier.
* Load and unload trucks, operate warehouse forklift and other material handling equipment safely.
* Inform immediate supervisor of stock depletions, count discrepancies, or damaged/defective/nonsaleable merchandise that could impact customer service levels.
* Ensure security and controls are in place and upheld to protect Profit Center assets.
* Maintain warehouse cleanliness, order, and safety.
Remove empty cartons, metal bands, pallets, and other debris.
Inform immediate supervisor of safety issues.
* Assist co-workers in servicing customers.
* Perform all job functions in accordance with the company's Safety Standards.
* Successfully complete required safety and compliance training programs as assigned.
* Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
* 1 year warehouse receiving and material handling experience
* Knowledge of products sold at the Profit Center preferred
Our ideal candidate will also:
* Possess outstanding customer service and communication skills.
* Be able to quickly develop comprehensive knowledge of products sold at the Profit Center.
* Possess a high level of attention to detail and accuracy.
* Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
* Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
* Be able to learn to safely operate a forklift and other material handling equipment in use at the Profit Center.
* Be able to learn and operate the computer-related systems used for warehouse operations.
* Read, write, speak, and understand English.
* Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
Hajoca Corporation Job 8576 by eQuest
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Type: Permanent Location: Santa Fe, US-NM
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:37
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JOB DESCRIPTION
The Senior Coverage Director depending in the Coverage and Complex Claim Department will have responsibility for management of an inventory of casualty claims with complex coverage issues, Long Tail Exposure (LTE) claims which are claims occurring over multiple policy periods and/or class action litigation.
Claims handled in this role could include, but are not limited to, concussion/head injury, abuse and molestation, chemical/toxic/environmental exposures and claims potentially triggering the Personal and Advertising Injury coverage grant of Commercial General Liability/Umbrella/Excess coverage.
Responsibilities may also include management of coverage litigation and arbitration in connection with the above-described claims.
Such responsibilities will entail management of outside counsel with respect to defense of Chubb in designated coverage disputes; management and oversight of all aspects of coverage litigation, including development of litigation and resolution strategies; management of discovery requests; attendance at depositions, mediations and trials, as necessary.
The ideal candidate will have 7 or more years of experience as a lawyer and/or claim professional with a high degree of specialized and technical competence in litigation management and the handling of complex coverage issues, high exposure and/or long-term exposure claims and coverage litigation.
A law degree is required.
The candidate will also have:
• Excellent organizational, writing, interpersonal communication, and negotiation skills.
• Excellent customer service skills and will be able to work with clients and business partners in a professional manner.
• Demonstrated ability to work in a complex operating environment.
• Ability to work independently, issue spot, and assimilate learning materials on many different subjects from various sources.
• Experience in senior management reporting.
• If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, natio...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:34
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JOB DESCRIPTION
The Chubb Group of Companies is looking for professionals with a Bachelor's Degree to join our Chubb Associate Program.
This is a permanent full-time position and a compelling opportunity to join a growing, financially stable and successful company.
As an industry leader, CHUBB is an employer of choice for students aspiring to develop a meaningful career in a fast-paced, diverse company with offices in most major US cities.
At CHUBB, we have designed our Chubb Associate Program to hone your skills and talents, to help you reach your career goals.
By joining the Chubb Associate Program, you will be part of an experience that supports the well-rounded development of critical business skills which turn contribute to the future success of our company.
Our blended program is designed to include hands-on business assignments in a variety of disciplines, interactive classroom instruction, team assignments and direct interaction with many of our senior executives.
As part of this program you will receive:
• Business training unique to a career at CHUBB;
• Technical training to deepen your skill level within your chosen discipline; and an understanding of our broader industry
• Interpersonal effectiveness training to help you gain strong communication and interactive skills
• Access to additional training to compliment your professional development.
You, along with your program peers form a unique community of achievers who we believe will become the future leaders of CHUBB.
Who are we looking for?
Successful professionals at CHUBB come from many backgrounds and experiences and bring that rich diversity with them to our company.
They also have some things in common, and these attributes will lead to your success at CHUBB:
• Results orientation: a demonstrated ability to meet commitments; including under pressure
• Intellectual agility: capable and willing to master and apply new knowledge
• Personal capacity: accepting and welcoming of additional responsibility over time
• Communication skills: an ability to communicate successfully in various settings
• Interpersonal/team skills: able to work effectively with colleagues at all levels
• Self-leadership : an ability to take full ownership of work and show initiative as needed
• Client focused: understanding of the needs of customers and clients
• Work ethic: a commitment to hard work and a high ethical conduct
If this accurately describes you, begin pursuing your career with CHUBB!
QUALIFICATIONS
•
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling...
....Read more...
Type: Permanent Location: Johnston, US-IA
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:33
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JOB DESCRIPTION
The Chubb Group of Companies is looking for professionals with a Bachelor's Degree to join our Chubb Associate Program.
This is a permanent full-time position and a compelling opportunity to join a growing, financially stable and successful company.
As an industry leader, CHUBB is an employer of choice for students aspiring to develop a meaningful career in a fast-paced, diverse company with offices in most major US cities.
At CHUBB, we have designed our Chubb Associate Program to hone your skills and talents, to help you reach your career goals.
By joining the Chubb Associate Program, you will be part of an experience that supports the well- rounded development of critical business skills which turn contribute to the future success of our company.
Our blended program is designed to include hands-on business assignments in a variety of disciplines, interactive classroom instruction, team assignments and direct interaction with many of our senior executives.
As part of this program you will receive:
* Business training unique to a career at CHUBB;
* Technical training to deepen your skill level within your chosen discipline; and an understanding of our broader industry
* Interpersonal effectiveness training to help you gain strong communication and interactive skills
* Access to additional training to compliment your professional development.
You, along with your program peers form a unique community of achievers who we believe will become the future leaders of CHUBB.
Who are we looking for?
Successful professionals at CHUBB come from many backgrounds and experiences and bring that rich diversity with them to our company.
They also have some things in common, and these attributes will lead to your success at CHUBB.
* Resultsorientation: a demonstrated ability to meet commitments; including under pressure
* Intellectualagility:capable and willing to master and apply new knowledge
* Personalcapacity: accepting and welcoming of additional responsibility over time
* Communicationskills: an ability to communicate successfully in various settings
* Interpersonal/teamskills: able to work effectively with colleagues at all levels
* Self-leadership: an ability to take full ownership of work and show initiative as needed
* Clientfocused: understanding of the needs of customers and clients
* Workethic:a commitment to hard work and a high ethical conduct If this accurately describes you, begin pursuing your career with CHUBB!
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excell...
....Read more...
Type: Permanent Location: Johnston, US-IA
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:32
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JOB DESCRIPTION
* • Provide superior customer service to all internal/external business partners
* • Assume ownership and timeliness in handling agency inquiries and policy change requests in an efficient, accurate and professional manner
* • Responsible for the issuance of personal insurance new business, endorsements and renewal policies.
* • Demonstrate the ability to analyze information to make appropriate decisions and solve problems
* • Maintain basic knowledge of P&C principals and company products while following basic underwriting guidelines
* • Effectively navigate multiple systems and applications to research, analyze and resolve customer inquiries.
* • Maintain established levels of productivity and quality standards within a fast-paced environment.
Process assigned work within the established time frames
QUALIFICATIONS
*
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: O Fallon, US-MO
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:31
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JOB DESCRIPTION
We are a unique global organization with a culture of individuals passionately committed to our respective crafts.
With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients.
Working together, we are one Chubb.
Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.
We approach problems with a can-do attitude and are committed to developing deep relationships - all while moving quickly to meet client needs.
A&H Affinity Solutions offers a portfolio of AD&D, supplemental health, MedGap, travel and specialty insurance products on blanket, voluntary and embedded basis.
We offer Blanket and Voluntary products marketed to a) Employer groups and their Employees; b) Affinity groups such as associations, financial institutions, and other membership-based groups; and c) Direct Marketing through large distribution partnerships to accountholders of financial institutions and other membership-based groups.
We are seeking a highly skilled and experienced market facing Underwriter for Accident & Health Affinity.
As an Underwriter, you will be responsible for reviewing and analyzing insurance proposals to determine the risks and to evaluate the potential of the policies, negotiate terms of the contract, and ensure underwriting policy compliance.
The Underwriter role is a technical position that will support existing business as well as growth initiatives for Affinity.
A strong candidate will strive to be 90 days out on all renewals; document the underwriting file well; and contribute profitable production.
Job Responsibilities:
* Drives growth, retention and profitability by utilization strategic actions to optimize a book of business
* Review, assess and evaluate detailed information to determine insurability of applications for new and renewal business, reinstatements and changes to existing policies
* Cultivates mutually beneficial internal and external relationships through effective communication and aligned business interest
* Prepare executive level referrals including profit and loss proforma analysis, business rationale, regulatory considerations, and proposed operational structure
* Proactively develop renewal strategies to maximize retention, drive organic growth and cross sell additional Affinity products
* Negotiates rate and/or plan design enhancements that reaches a mutually acceptable agreement or resolution that satisfies the interests of all parties
* Perform premium, risk and loss analysis
* Collaborate effectively with other departments and stakeholders within the organization to ensure seamless and efficient operations of the underwriting function
* Perform policy self-audits to ensure compliance with Chubb's underwriting guidelines.
* Display creative problem solving and critical thinking in underwriting approach...
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Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:31
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JOB DESCRIPTION
Role Purpose
The Claims Operations Supervisor is a highly motivated and experienced individual who will managed and control the Claims Department processes and will work closely with other Claims leaders, IT professionals, and other stakeholders to extract, analyze, and deliver actionable insights from complex datasets.
The role will have a major focus on gathering business requirements, documentation, data analysis and business impact analysis while working on system and process specific initiatives.
In addition, the role expands into the area of reporting, continuous process improvements and change management within the Claims department.
The deliverables include measurable and time-bound activities, taking ownership of project milestones and ongoing stakeholder communication, with business and IT being a key business partner.
Key Responsabilities
• Managed a team of analysts working on Claims system and process specific initiatives.
• Lead Claims projects, specifically related to systems and processes, including the scoping of new systems and any interface requirements.
• Performed requirement analysis and management, including direct contact with IT.
• Draft business requirement documents and process designs
• Work closely with the region and IT to execute required testing.
• When business SMEs are required for UAT, act as a champion/lead tester.
• Design test cases for UAT and create test data.
• Monitor work being developed by IT and ensure it aligns with the business' requirement.
• Develop into an SME for all claim systems/processes.
• Perform Data analysis to provide factual evidence for process efficiency and business cases.
• Act as the point of contact for technical queries relating to claim systems.
• Facilitate and coordinate with various functions of organization in capturing data for claims regulatory reporting and analysis.
• Assist Claims Management in establishing, customizing and/or in reuse of existing processes to streamline Claims management.
• Partner with cross-functional teams, including Claims leaders, underwriting, finance, IT, and data management, to understand business requirements and develop data-driven insights to support decision making.
• Perform in-depth data analysis, utilizing analytical thinking and problem-solving skills to identify patterns, trends, and relationships within large datasets.
• Develop and implement processes for data validation and reconciliation to ensure data quality and reliability.
• Utilize Microsoft Excel, PowerBI, SQL, Azure, Python, or QlikSense, to manipulate and analyze data, creating insightful reports and visualizations to support decision-making.
QUALIFICATIONS
Requirements
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse...
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Type: Permanent Location: San Juan, US-PR
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:30
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JOB DESCRIPTION
Chubb is seeking an experienced claims professional for our Excess Complex Casualty Claims team.
As Senior Claims Director, you will be responsible for investigating and settling high exposure, complex, high risk claims with potentially multi-million dollar value.
Ensure high level of customer service and claim file quality.
The type of claims housed in this unit are both primary and excess.
The claims range from auto/trucking liability, general liability, negligent security, premises liability, workplace accidents, and products liability.
Duties include, but are not limited to:
* Provides outstanding customer service and works well with the insured, broker and TPA in the adjustment of complex and mainstream casualty, specialty risks and business auto claims.
* Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.
* Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
* Directs and closely monitors assignments to experts and defense counsel.
* Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
* Sets timely reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
* Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.
* Travels to conferences, mediations, and trials as necessary.
* Negotiate and settle complex and high exposure claims within established authority.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or...
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Type: Permanent Location: ALPHARETTA, US-GA
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:29
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JOB DESCRIPTION
Summary:
The Help Desk Representative role for the Small Business Insurance Help Desk Team will be responsible for assisting both external and internal customers on a daily basis with a variety of requests.
They will demonstrate technical and first level technical assistance and problem solving involving the following duties and responsibilities:
Job Responsibilities:
* Provide timely customer service to incoming requests via the phone in an automated call delivery environment
* Multi-task between incoming calls and e-mail requests with ability to meet turnaround time of 12 business hours
* Assume ownership and respond to customer (internal/external) correspondence, complaints, and inquiries in an efficient, accurate and professional manner to achieve an optimal outcome.
Ability to meet our First Level Resolution standards.
* To ensure complete resolution of all customer inquiries; may need to coordinate end to end service with other business partners
* Effectively navigate multiple systems and applications to research, analyze and resolve customer inquiries
* Work effectively in a team environment using professional interpersonal and communication skills
* Basic knowledge of Small Commercial insurance principles and company products
* Know and comply to corporate policies, regulatory standards (SOX), internal business processes (while processing work and meeting and/or exceeding service performance and quality standards
* Utilize basic understanding of product & underwriting guidelines
* As business priorities change, support other teams and process transactions as needed
* Complete assignments and other duties as assigned
* Maintain performance standards within a fast paced environment
Skills:
* Strong customer service skills including oral and written communication.
* Demonstrated leadership skills
* Ability to work with all types of customers and assist to best ability in resolving their issue.
* Experience in a call center or customer service environment preferred
* Knowledge of customer service principles and practices
* Ability to handle multiple priorities within strict time constraints.
* Excellent organizational skills, with the ability to multi-task
* Excellent verbal and written communications skills
* Excellent collaboration skills
* Strong Critical Thinking and Analytical Skills (Regarding being able to identify potential issues being triaged based on training)
* Possesses the ability to work independently to complete assignments in a timely manner.
* Ability to work well as in a team environment.
* Demonstrated commitment to team and departmental goals.
* Ability to make informed decisions, achieving the appropriate results.
* Accurate Data Entry and Tracking skills required.
* Working Knowledge of MS Word and Excel - To be used to reference and look up information.
...
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Type: Permanent Location: O Fallon, US-MO
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:26
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JOB DESCRIPTION
CI & Major Marine Operations Manager
Position Specifics: Dallas
The Operations Supervisor /Manager position oversees a team of Underwriting associates in support of our Marine underwriting team.
The Operations Supervisor will collaborate with NA /Field Operations leadership and Marine Underwriting leadership to provide superior customer service, quality and workflow/process management.
The role will include training/ development and management of a UAA team.
The ideal candidate will have a working knowledge of Chubb Systems and Workflows/Processes.
Position Responsibilities:
People/Performance Management
* Oversee UAA/UA team to meet/exceed NA Operations performance metrics
* Develop UAA/UA Talent through oversight of training and development planning/execution/monitoring
* Collaborate with MA UW counterparts to assure mutual priorities are achieved
* Actively engage with direct reports to provide coaching on performance to develop UAA skills/competencies.
Address performance issues promptly through the performance improvement process.
* Deliver regular, results driven feedback tied to performance goals/metrics.
* Maintain an open and collaborative engagement with staff that encourages diversity of thought
* Assure adoption of standardized UAA Role/Responsibilities and adherence to corporate workflows.
* Assure timely completion of performance reviews, goal setting and compensation administration
* Create and execute plans to retain high potential employees
Process Management
* Assure team adherence and compliance with established processes/workflows and roles.
* Assure team adherence to underwriting/regulatory/Compliance guidelines, and quality goals.
* Review and communicate all process/workflow changes/enhancements and assure UAA/UA adoption.
* Review workflows and escalate any process improvement suggestions to Service Leader.
* Monitor and oversee workload capacity of each team member and allocate resources appropriately to meet business needs.
* Assure UAA/UA adoption of Corporate automation strategies
Service Management
* Oversee process to assure all service delivery goals are met
* Act as point of contact for Marine Accounts business partners regarding operational process, service and people management
* Demonstrated familiarity /use of key metric tools to monitor and manage our service deliverables
* Assure active engagement with all business partners to assure service and quality results are maintained, and Workflow and Process and resources are effectively deployed.
Financial Management
* Utilize CI/Major Ops/UW Reporting systems/tools to oversee business (Vision, CMR, Tracker, Clean Close)
* Oversee reporting on premium bookings for assigned departments
* Ensure timely transfer of eligible business to underwriting center to maximize branch resources
* Partner with CSSC to resolve collection/bil...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:25
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JOB DESCRIPTION
We are seeking a Commercial Insurance Manager to oversee the profitable growth of the Commercial Insurance portfolio, while cultivating both internal and external relationships, within the Overland Park KS branch.
This role is accountable for the Commercial Insurance underwriting operations and results, with a strong focus on driving new business production and retention efforts.
The Overland Park branch manages a Commercial Insurance Gross Written Premium (GWP) exceeding $150 million, with a diverse portfolio inclusive of Manufacturing, Wholesale, Food, Wood, Financial Services, Technology, Life Sciences, Climate Tech, and Energy.
The geographic scope of this position encompasses distribution partners that are appointed throughout Missouri and Kansas.
The Commercial Insurance Manager will lead underwriting and marketing initiatives through a team of direct reports, as well as core resources across the Midwest Region, to engage with agents, brokers, and clients appointed through the Overland Park branch.
Specific responsibilities include:
* Portfolio Management responsibility for managing Chubb's Commercial Insurance field business within the Overland Park branch, inclusive of the P&C customer groups, Financial Lines, and other Commercial Specialties.
* P&L Accountability: Responsible for premium, profitability, growth, retention, and expense plans/results for Commercial Insurance P&C business.
* Grow Specialties lines of business: Drive growth of Multinational, Environmental, A&H, Marine and Financials lines through effective collaboration, marketing, targeting, and cross-sell execution.
* Underwriting Strategy Execution: Manages execution of new and renewal underwriting strategy for local underwriters and in tandem with remote resources.
Oversee workflows, staffing resources, and appropriate application of technology to ensure efficient, cost-effective field operation.
* Serve as a technical underwriting resource through underwriting authority management referral activities and self-audit procedures, coordinating these efforts with Home Office/Product and Segment leaders.
* Corporate Underwriting Audit: Monitors underwriting quality and achieves Satisfactory score with underwriting authority violation below the allowed threshold..
* Marketing Strategy and Execution: Works closely with Field Operations on development and execution of marketing strategy and coordinates marketing and production activities within assigned branch for the entire portfolio of CI business.
* Expense Administration: Collaborate with Midwest Regional manager and WHS to ensure effective expense administration for assigned branches.
* Staff Development and Staff Administration: Accountable for new hire onboarding, training and developing, succession planning, culture of inclusion, coaching and mentoring, and retention of staff.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations...
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Type: Permanent Location: Overland Park, US-KS
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:25
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JOB DESCRIPTION
Chubb Commercial Insurance is seeking a motivated, results-driven professional to join our team as a Core Commercial Property and Casualty Production Underwriter.
This role focuses on underwriting and growing a diverse book of business, including Manufacturing, Wholesale Distribution, Professional Services, Food, Real Estate, Cultural Institutions, and other Middle Market industries.
With clients generating revenues up to $1B, we offer both guaranteed cost and loss-sensitive program structures.
This position involves building strong relationships with agency and broker partners, marketing Chubb's full suite of products, and driving profitable growth in the Commercial Insurance portfolio.
You will collaborate closely with local branch teams, Territory Underwriting Managers, Industry Practice/Line of Business leaders, and Home Office personnel.
Key Responsibilities
* Build and maintain strong relationships with key distribution partners to drive submission activity in target industry segments.
* Achieve new business production goals of $1.0M-$1.5M while maintaining profitability and adhering to underwriting strategies.
* Develop a robust prospect pipeline (5X production goal) using advanced prospecting tools and maintain strong marketplace visibility with 12+ external visits per month.
* Manage the profitability, growth, and retention of an assigned book of business.
* Meet or exceed rate, exposure, and retention goals on renewals by retaining key accounts and coordinating value-added services (e.g.
Loss Control, Claims).
* Analyze submissions, quote ratios, hit ratios, and efficiency metrics to ensure profitable growth.
* Leverage client and broker relationships to cross-sell Chubb's full range of products, including Multinational, Environmental, Ocean Cargo, Financial Lines, Product Recall, E&O, A&H and more.
* Partner with internal team, including branch staff, Territory Underwriting Managers, and Line of Business/Industry Practice leaders, to deliver tailored solutions.
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical ...
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Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:24
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JOB DESCRIPTION
Account Service Coordinator
Chubb Global Services - North America manages the delivery of Chubb products and services to global customers for sophisticated risk management programs through the Chubb Global Network.
Under limited supervision, work within the Account Management Service team to perform a variety of responsibilities and tasks required as part of a Chubb Controlled Master Program.
Responsibilities include:
Issue new and amended Clinical Trials certificates for existing policies for Tier 1 countries:
* Create draft certificate with existing templates in SharePoint
* Create certificate record in MAX and close task
* Send certificate to requestor
* Create draft certificate with existing templates in SharePoint
* Create certificate record in MAX and send draft to office
* Monitor MAX and follow up as required for completed certificate
* Send certificate to requestor
* Export CT data spreadsheet from MAX
* QC and edit as required for expired or amended trials to reflect bound program
* Upon program binding create draft certificates via Generator
* QC and edit draft certificates as appropriate prior to issuance
* Process via MAX (uploading s/s for Tier 1 and close tasks; send Tier 2 to office for issuance - see above)
* Upload draft certificates to SharePoint
* Send certificate(s) to requestor
Issue new and amended Clinical Trials certificates for existing policies for Tier 2 countries
Manage renewal certificates via Generator for large volume programs (currently 20 out of 23)
Maintenance of Certificate Templates - SharePoint Site, Generator and internal notifications (under direction of ASM)
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimin...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:23
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Join our team to foster agile methodologies, encouraging a culture of innovation and high performance in a leading financial institution.
As an Agility Lead in Corporate Technology Liquidity Risk Infrastructure Technology, you will play a significant role as a champion for the adoption and continuous improvement of Agile practices within our teams.
Leveraging your deep knowledge of product development methodologies and Agile principles, use your expert guidance, mentorship, and support to teams to foster a culture of collaboration, innovation, and high performance.
As a recognized subject matter expert, put your knowledge to use to work on complex issues, exercise considerable judgment, and make impactful decisions that shape the operational and business direction of your sub-function.
Your leadership, communication, and coaching skills will be instrumental in empowering teams to deliver high-quality solutions efficiently and effectively, while continuously adapting to changing requirements and priorities.
Job responsibilities
* Lead and coach teams to adopt and implement agile methodologies, and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals
* Use advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership
* Develop and implement short to mid-term operational and transformation plans, prioritize tasks and manage resources to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions
* Identify trends and generate original ideas to contribute to the development of new policies and best practices within the discipline
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management
* Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams
* Display advanced knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability
* Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
Preferred qualifications, capabilities, and skills
* Formal training on Agile coaching, such as recognized coaching certifications
* Scrum Master and Team Coaching certifications
JPMorganChase, one of the oldest financial institutions, o...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-19 08:40:51
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Bring your expertise to JPMorganChase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Credit Risk Analyst on the Financial Institutions Group (FIG) Credit Risk Team, you will develop the analytical skills needed to evaluate, assess and document client creditworthiness as well as structure and negotiate new transactions/requests.
Our team works with a client base of leading asset managers, banks, broker dealers, hedge funds, insurance companies, specialty finance and other non-bank financial institutions.
Job Responsibilites
* Support a portfolio of clients with responsibility for performing ongoing credit analysis and client exposure management
* Develop a well-informed forward looking credit view of your client's business and JPMorgan's activity by staying current on industry trends, financial performance, and capital markets needs
* Communicate your view by preparing and presenting credit approval memos in connection with credit origination and renewals
* Perform financial analysis including stress testing, projections and peer comparisons
* Assess creditworthiness of clients and recommending appropriate credit ratings
* Assess the ability of cash flows or market value of a assets/collateral to repay debt
* Describe concisely the structure and terms of products and analyze related risk metrics
* Monitor, investigate, and escalate risk metrics associated with client activity
* Attend on-site or remote client diligence meetings
* Process transactions and annual reviews in JPM's credit system by coordinating with middle office and business partners
* Prepare and present periodic portfolio reviews to senior credit executives and business partners
Required Qualifications, Capabilities and Skills
* Highly motivated with a natural passion to learn and an inquisitive personality
* Strong interpersonal skills, and an ability to work well in a team environment
* Strong sense of accountability and ownership of tasks
* Strong verbal and written communication skills
* Capable of understanding, describing and debating complex concepts
* Ability to prioritize among competing projects and deliver work in a timely manner
* Highly proficient in Excel, PowerPoint and Word software
Preferred Qualifications, Capabilities and Skills
* Minimum 1 year experience in Insurance underwriting or comparable experience
* Completion of a bank's formal credit training program
* Corporate finance and accounting coursework
JPMorganChase, one of th...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-19 08:40:43
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Are you ready to transform commerce platform integrations and make a significant impact in the world of Merchant Services? Join our dynamic team as a Complex Implementations Associate, where you will lead and coordinate large-scale projects that drive change and innovation.
This role offers the opportunity to work with high-profile clients, enhance user experiences, and contribute to the success of J.P.
Morgan Merchant Services.
Embrace accountability, ownership, and a client-first mindset to inspire confidence and influence decisions.
Be a key player in a collaborative team culture that empowers collective success.
Job Summary:
As an Implementations Manager in the Merchant Services Large Enterprise Onboarding Team, you will spearhead client implementations and support strategic, high-profile merchants.
You will build strong relationships with clients and collaborate with teams across the organization to onboard new and existing clients.
Your role is crucial in driving consistency in execution, improving client experiences, and enhancing operational effectiveness.
Job Responsibilities:
* Spearhead client implementations, working proactively with Business Development and Relationship Management.
* Apply project management principles to support projects, ensuring clear communication with management and stakeholders.
* Lead client and internal calls, develop and execute project plans, track deliverables, and hold task owners accountable.
* Produce and deliver comprehensive project communication materials, including escalations, status updates, and detailed reports.
* Champion operational excellence by identifying and resolving gaps to elevate the overall client experience.
* Proactively identify, escalate, and resolve issues to maintain smooth operation and communication.
* Accelerate change initiatives by enhancing user and client experiences, driving automation, and improving efficiency.
* Cultivate a collaborative team culture that empowers collective success.
* Drive the refinement of department procedures and processes by proactively identifying and addressing inefficiencies.
* Actively engage in recurring team meetings and training sessions to keep the team updated on industry trends and best practices.
Required Qualifications, Capabilities, and Skills:
* Expertise in managing complex systems and processes, particularly in payment processing platforms.
* Strong knowledge of Merchant Services, including operational controls and risk mitigation.
* Proficiency in AI/LLM, process engineering, and reporting tools such as Excel, Tableau, and SharePoint.
* Skilled in project management principles and communication with stakeholders.
* Ability to solve problems and de-escalate issues effectively.
* Excellent communication skills for providing clear updates to management.
* Ability to thrive in fast-paced, deadline-driven environments.
Preferred Qualifications,...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-09-19 08:40:34
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As a Senior Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking technology - Lending Innovation, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm.
As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities
* Provide overall direction, oversight, and coaching for a team of entry-level to senior-level software engineers that work on basic to moderately complex tasks
* Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Design, analyze, develop, test, debug, and model the system components necessary to produce potentially shippable product iterations with each sprint.
* Deliver high quality code that complies with standards and satisfies architectural tests.
* Perform pair programming and assist the team in supporting the application in all required environments
* Identifies and mitigates issues to execute a book of work while escalating issues as necessary
* Anticipates dependencies with other teams to deliver products and applications in line with business requirements
* Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements
* Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
* Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation
Required qualifications, capabilities, and skills
* Formal training or certification on Software Engineering concepts and 5+ years applied experience.
In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
* Minimum 3+ years of hands-on programming/application development experience utilizing Java, Spring Boot, REST, Micro Services, Cloud Native, Agile, DevOps and TDD
* Recent experience with a cloud platform in AWS.
Utilization of Container technologies such as Docker and Kubernetes
* Experience with Kafka event messaging
* Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
* Proven record of providing end-user support with excellent problem-solving abilities.
* Experience with hiring, developing, and recognizing talent
* Excellent intercultural, verbal, and written communication skills, with an emphasis on tactful delivery of opinions and feedback.
* In-depth knowledge of the services industry and their IT systems
Preferred qual...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-19 08:40:30