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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:05
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:04
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:03
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:03
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:02
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:01
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:01
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-05 07:43:00
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2025-12-05 07:42:59
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-12-05 07:42:59
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-05 07:42:58
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-05 07:42:58
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-05 07:42:57
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-05 07:42:56
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2025-12-05 07:42:55
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-05 07:42:54
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-05 07:42:53
-
Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2025-12-05 07:42:53
-
Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-12-05 07:42:52
-
Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-12-05 07:42:52
-
Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-12-05 07:42:50
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-12-05 07:42:49
-
Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-12-05 07:42:48
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Description & Requirements
Maximus is seeking a Senior Analyst, Capacity Planning to support our SOA/WMO program.
This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments.
Reporting to the Senior Manager, Capacity Planning, the analyst will work closely with cross-functional teams to ensure staffing meets business goals, service level targets, and contractual requirements.
The ideal candidate combines strong analytical skills, business insight, and technical expertise to turn data into actionable insights that guide decisions across contact center and back-office operations.
About the program:
Standardized Operations & Analytics (SOA) and Workforce Management and Optimization (WMO) combines Workforce Optimization (long-term forecasting and capacity planning) with Workforce Management (short-term forecasting, scheduling, and real-time monitoring) to provide our projects with the operational insights and recommendations needed to achieve both internal and contractual goals throughout the contract lifecycle.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective us...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-12-05 07:42:48
-
Description & Requirements
This position requires advanced expertise in program management, data analysis, and operational coordination to ensure the effective planning, execution, and oversight of complex IT and cybersecurity initiatives.
The ideal candidate will possess strong analytical and organizational skills with the ability to evaluate program performance, identify risks, and develop solutions that enhance efficiency and compliance.
The successful candidate will play a critical role in supporting mission objectives by tracking deliverables, preparing reports, coordinating task order activities, and ensuring alignment with Department of Defense (DoD) and Navy standards.
This role requires excellent communication, attention to detail, and the ability to collaborate effectively across multidisciplinary teams in a dynamic, fast-paced environment.
This is an on-site position that requires a Secret clearance
Essential Duties and Responsibilities:
- Lead the design, analysis, interpretation, and evaluation of a variety of reports, internal/external resource documents, and surveys.
- Publish results for utilization by internal and external clients, as appropriate.
- Work with relational database management systems (MS SQL Server) and analytical processing systems.
- Ensure data accuracy and validate all data collection methods used in reporting projects.
- Evaluate data quality, applications and functions, produce output, maintain reporting operations, and documentation.
- Research new data sources and analytical tools.
- Contribute to new product development and improvement in product delivery and presentation.
- Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation.
- Communicate status, risks, and issues to senior management and/or the client as appropriate.
- Analyze existing systems, programs, policies and organizational processes and recommend enhancements and improved solutions.
- Manage efficient execution of business meetings with internal project staff, clients and/or project vendors.
- Develop solutions to a variety of complex problems.
- Document best practices and continuously measure outcomes for desired results.
- Work effectively with internal and external business partners in the delivery of solutions.
Job-Specific Essential Duties and Responsibilities:
* Provide program and project management support across IT, cybersecurity, and enterprise network initiatives, ensuring all activities align with Government priorities, budgets, and schedules
* Support IT and network acquisition planning, including requirements identification, market research, contract data analysis, and documentation of procurement justifications and funding requests
* Conduct program cost analysis by compiling, tracking, and evaluating financial data to support budget formulation, execution, and reporting activities
* Perform i...
....Read more...
Type: Permanent Location: Dahlgren, US-VA
Salary / Rate: Not Specified
Posted: 2025-12-05 07:41:12
