-
Essential Duties and Responsibilities:
- Responsible for interacting with customers to provide information in response to inquiries about programs and services in a contact center.
- Respond to customer inquiries received by telephone, Interactive Voice Response (IVR), or web based portal regarding information on programs and services.
- Record customer interactions and transactions, by documenting details of inquiries, complaints, comments, and actions taken.
- Follow standard operating procedures to ensure consistency and accuracy.
- Address customer inquiries and resolve problems to ensure that appropriate changes are made.
- Refer unresolved customer grievances to designated departments for further investigation.
- Communicate with supervisor regarding any potential needs or concerns.
- Perform data entry accurately.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
Program Specific Requirements:
- High School diploma or equivalent
- 6 months of customer service experience preferred.
- Must reside within 70 miles of El Paso, TX (Must live in Texas)
- Fluent ability to read, write, and speak Spanish and English
Home Office Requirements:
- Reliable, high-speed internet service
- Minimum 20 Mbps download speeds
- Must be a traditional, wired high-speed connection such as cable or fiber
- Services that connect via a cellular network (mobile hotspot, fixed wireless, etc.) or satellite are incompatible
- Must be able to connect your computer directly to your modem or router via ethernet cable, Wi-Fi connections are not allowed
- Quiet and distraction-free workspace
- Maximus will supply your computer equipment
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary hi...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-04 08:44:09
-
Essential Duties and Responsibilities:
- Responsible for interacting with customers to provide information in response to inquiries about programs and services in a contact center.
- Respond to customer inquiries received by telephone, Interactive Voice Response (IVR), or web-based portal regarding information on programs and services.
- Record customer interactions and transactions, by documenting details of inquiries, complaints, comments, and actions taken.
- Follow standard operating procedures to ensure consistency and accuracy.
- Address customer inquiries and resolve problems to ensure that appropriate changes are made.
- Refer unresolved customer grievances to designated departments for further investigation.
- Communicate with supervisor regarding any potential needs or concerns.
- Navigate multiple computer systems and add appropriate documentation to the systems while speaking with a customer.
- Perform data entry accurately.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- High School diploma or equivalent
- 6 months of customer service experience preferred.
- Must reside within 70 miles of El Paso, TX (Must live in Texas)
Home Office Requirements:
- Reliable, high-speed internet service
- Minimum 20 Mbps download speeds
- Must be a traditional, wired high-speed connection such as cable or fiber
- Services that connect via a cellular network (mobile hotspot, fixed wireless, etc.) or satellite are incompatible
- Must be able to connect your computer directly to your modem or router via ethernet cable, Wi-Fi connections are not allowed
- Quiet and distraction-free workspace
- Maximus will supply your computer equipment
#HotJobs1118LI #HotJobs1118FB #HotJobs1118X #HotJobs1118TH #TrendingJobs #LI- Remote #c0rejobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant wo...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-04 08:44:06
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-04 08:44:04
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-04 08:44:02
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-04 08:44:00
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:59
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:58
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:58
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:55
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:53
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:53
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:50
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:48
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:45
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:43
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:42
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:41
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:39
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:37
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:36
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:33
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:31
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:31
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:30
-
Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site Reliability Engineering teams.
- Define the program dashboards to manage and report the status on product implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
Job-Specific Essential Duties and Responsibilities:
- Plan and execute all activities related to program increment planning.
- Work with Service Delivery Managers and Product Managers to ensure strategy and execution alignment.
- Assist Service Director with managing risks, escalating, and tracking impediments.
- Work with Scrum Masters to define and drive consistent practices across the Site.
- Reliability Engineering teams.
- Define the program dashboards to manage and report the status on project implementations.
- Assist Service Delivery Managers with tracking the execution of features and capabilities.
- Coaches, reviews, and delegates work to lower-level professionals.
- Facilitate scrum activities and meetings (daily standups, sprint planning, and retrospectives) between the Scrum Team and Product Owner(s).
- Lead one or more agile development efforts within the organization.
- Document areas of improvement and action items coming out of the sprint retrospectives.
- Work with Product Owner(s) to keep the backlog(s) groomed.
- Maintain and report on relevant sprint metrics.
- Administer and maintain the accuracy of the scrum board.
- Ensure quality standards for all deliverables and promote continuous process improvement.
- Act as a liaison between Development Teams and Product Management, ensuring that appropriate project process is made.
- Identify and resolve obstacles that may hinder the team from meeting project milestones/deadlines.
- May provide guidance, coaching, and training to other employees within job area.
- Prepares for and facilitates release planning with teams.
- Assists in dependency management and cross team coordination.
Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams.
- Facilitates ceremonies, collaboration, communication, and conflict management.
- Teaches new team members Agile mindset and frameworks, practices, and process.
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices.
- Mentors Product Owners and team members in agile practices and continuous improvement.
Delivery Team Support
- Removes impediments to the team's ability to perform.
- Acts as a buffer between external distractions to minim...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2026-06-04 08:43:27
