-
Description & Requirements
Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS).
In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award
*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
•...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:35
-
Description & Requirements
Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS).
In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award
*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
•...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:33
-
Description & Requirements
Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS).
In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award
*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
•...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:33
-
Description & Requirements
Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS).
In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award
*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
•...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:32
-
Description & Requirements
Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS).
In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award
*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
•...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:31
-
Description & Requirements
Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS).
In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award
*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
•...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:29
-
Description & Requirements
Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS).
In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award
*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
•...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:28
-
Description & Requirements
Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS).
In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award
*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
•...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:28
-
Description & Requirements
Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS).
In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award
*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
•...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:27
-
Description & Requirements
Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS).
In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award
*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
•...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:26
-
Description & Requirements
Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS).
In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award
*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
•...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:25
-
Description & Requirements
Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS).
In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award
*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
•...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:24
-
Description & Requirements
Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS).
In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award
*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
•...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:23
-
Description & Requirements
Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS).
In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award
*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
•...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:22
-
Description & Requirements
Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS).
In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award
*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
•...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:21
-
Description & Requirements
Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS).
In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award
*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
•...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:20
-
Assist customers and process sales.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998.
Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Fred Meyer family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* High school diploma or general education degree (GED); or combination of relevant education and experience
* Six months cashier experience to work at Customer Service Desk
* Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
* Ability to pass drug test
* Ability to work in a fast-paced environment
* Ability to work weekends on a regular basis, work any shift and work overtime as needed
* Ability to organize/prioritize tasks/projects
* Accuracy/attention to detail
Desired
* Knowledge of company policies, procedures, and organizational structure
* Related retail experience
* Deliver...
....Read more...
Type: Permanent Location: Tigard, US-OR
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:19
-
Description & Requirements
We now have an exciting opportunity for a Lead AI Software Engineer to join the Maximus AI Accelerator supporting the enterprise at large.
We are looking for an accomplished hands-on individual contributor and team player to be a part of the AI Accelerator team.
You will be responsible for architecting and optimizing scalable, secure AI systems and integrating AI models in production using MLOps best practices, ensuring systems are resilient, compliant, and efficient.
This role requires strong systems thinking, problem-solving abilities, and the capacity to manage risk and change in complex environments.
Success depends on cross-functional collaboration, strategic communication, and adaptability in fast-paced, evolving technology landscapes.
This position will be focused on strategic company-wide initiatives but will play a role in project delivery and capture solutioning (i.e., leaning in on existing or future projects and providing solutioning to capture new work.)
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop advanced AI software applications, ensuring scalability, performance, and integration with enterprise systems.
- Responsible for developing and modifying systems software (i.e., software for use in operating/controlling hardware and providing a platform for running internal end-user/business applications).
- Develop and communicate descriptive, diagnostic, predictive and prescriptive insights/algorithms.
- Apply knowledge of experimental methodologies, statistics, optimization, probability theory and machine learning using code for tool building, statistical analysis and modeling, using both general purpose software and statistical languages.
- Lead technical implementation efforts in both theoretical and product design environments, translating complex algorithms and specifications into code while mentoring junior engineers and guiding team-level development practices.
Job-Specific Essential Duties and Responsibilities:
- Develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise by finding the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation.
- Contribute and lead the creation, curation, and promotion of playbooks, best practices, lessons learned and firm intellectual capital.
- Contribute to efforts across the enterprise to support the creation of solutions and real mission outcomes leveraging AI capabilities from Computer Vision, Natural Language Processing, LLMs and classical machine learning.
- Maintain current knowledge and evaluation of the AI technology landscape and emerging developments and their applicability for use in production/operational environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent co...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:18
-
Description & Requirements
We now have an exciting opportunity for a Lead AI Software Engineer to join the Maximus AI Accelerator supporting the enterprise at large.
We are looking for an accomplished hands-on individual contributor and team player to be a part of the AI Accelerator team.
You will be responsible for architecting and optimizing scalable, secure AI systems and integrating AI models in production using MLOps best practices, ensuring systems are resilient, compliant, and efficient.
This role requires strong systems thinking, problem-solving abilities, and the capacity to manage risk and change in complex environments.
Success depends on cross-functional collaboration, strategic communication, and adaptability in fast-paced, evolving technology landscapes.
This position will be focused on strategic company-wide initiatives but will play a role in project delivery and capture solutioning (i.e., leaning in on existing or future projects and providing solutioning to capture new work.)
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop advanced AI software applications, ensuring scalability, performance, and integration with enterprise systems.
- Responsible for developing and modifying systems software (i.e., software for use in operating/controlling hardware and providing a platform for running internal end-user/business applications).
- Develop and communicate descriptive, diagnostic, predictive and prescriptive insights/algorithms.
- Apply knowledge of experimental methodologies, statistics, optimization, probability theory and machine learning using code for tool building, statistical analysis and modeling, using both general purpose software and statistical languages.
- Lead technical implementation efforts in both theoretical and product design environments, translating complex algorithms and specifications into code while mentoring junior engineers and guiding team-level development practices.
Job-Specific Essential Duties and Responsibilities:
- Develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise by finding the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation.
- Contribute and lead the creation, curation, and promotion of playbooks, best practices, lessons learned and firm intellectual capital.
- Contribute to efforts across the enterprise to support the creation of solutions and real mission outcomes leveraging AI capabilities from Computer Vision, Natural Language Processing, LLMs and classical machine learning.
- Maintain current knowledge and evaluation of the AI technology landscape and emerging developments and their applicability for use in production/operational environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent co...
....Read more...
Type: Permanent Location: Idaho Falls, US-ID
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:17
-
Description & Requirements
We now have an exciting opportunity for a Lead AI Software Engineer to join the Maximus AI Accelerator supporting the enterprise at large.
We are looking for an accomplished hands-on individual contributor and team player to be a part of the AI Accelerator team.
You will be responsible for architecting and optimizing scalable, secure AI systems and integrating AI models in production using MLOps best practices, ensuring systems are resilient, compliant, and efficient.
This role requires strong systems thinking, problem-solving abilities, and the capacity to manage risk and change in complex environments.
Success depends on cross-functional collaboration, strategic communication, and adaptability in fast-paced, evolving technology landscapes.
This position will be focused on strategic company-wide initiatives but will play a role in project delivery and capture solutioning (i.e., leaning in on existing or future projects and providing solutioning to capture new work.)
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop advanced AI software applications, ensuring scalability, performance, and integration with enterprise systems.
- Responsible for developing and modifying systems software (i.e., software for use in operating/controlling hardware and providing a platform for running internal end-user/business applications).
- Develop and communicate descriptive, diagnostic, predictive and prescriptive insights/algorithms.
- Apply knowledge of experimental methodologies, statistics, optimization, probability theory and machine learning using code for tool building, statistical analysis and modeling, using both general purpose software and statistical languages.
- Lead technical implementation efforts in both theoretical and product design environments, translating complex algorithms and specifications into code while mentoring junior engineers and guiding team-level development practices.
Job-Specific Essential Duties and Responsibilities:
- Develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise by finding the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation.
- Contribute and lead the creation, curation, and promotion of playbooks, best practices, lessons learned and firm intellectual capital.
- Contribute to efforts across the enterprise to support the creation of solutions and real mission outcomes leveraging AI capabilities from Computer Vision, Natural Language Processing, LLMs and classical machine learning.
- Maintain current knowledge and evaluation of the AI technology landscape and emerging developments and their applicability for use in production/operational environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent co...
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:16
-
Description & Requirements
We now have an exciting opportunity for a Lead AI Software Engineer to join the Maximus AI Accelerator supporting the enterprise at large.
We are looking for an accomplished hands-on individual contributor and team player to be a part of the AI Accelerator team.
You will be responsible for architecting and optimizing scalable, secure AI systems and integrating AI models in production using MLOps best practices, ensuring systems are resilient, compliant, and efficient.
This role requires strong systems thinking, problem-solving abilities, and the capacity to manage risk and change in complex environments.
Success depends on cross-functional collaboration, strategic communication, and adaptability in fast-paced, evolving technology landscapes.
This position will be focused on strategic company-wide initiatives but will play a role in project delivery and capture solutioning (i.e., leaning in on existing or future projects and providing solutioning to capture new work.)
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop advanced AI software applications, ensuring scalability, performance, and integration with enterprise systems.
- Responsible for developing and modifying systems software (i.e., software for use in operating/controlling hardware and providing a platform for running internal end-user/business applications).
- Develop and communicate descriptive, diagnostic, predictive and prescriptive insights/algorithms.
- Apply knowledge of experimental methodologies, statistics, optimization, probability theory and machine learning using code for tool building, statistical analysis and modeling, using both general purpose software and statistical languages.
- Lead technical implementation efforts in both theoretical and product design environments, translating complex algorithms and specifications into code while mentoring junior engineers and guiding team-level development practices.
Job-Specific Essential Duties and Responsibilities:
- Develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise by finding the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation.
- Contribute and lead the creation, curation, and promotion of playbooks, best practices, lessons learned and firm intellectual capital.
- Contribute to efforts across the enterprise to support the creation of solutions and real mission outcomes leveraging AI capabilities from Computer Vision, Natural Language Processing, LLMs and classical machine learning.
- Maintain current knowledge and evaluation of the AI technology landscape and emerging developments and their applicability for use in production/operational environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent co...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:15
-
Description & Requirements
We now have an exciting opportunity for a Lead AI Software Engineer to join the Maximus AI Accelerator supporting the enterprise at large.
We are looking for an accomplished hands-on individual contributor and team player to be a part of the AI Accelerator team.
You will be responsible for architecting and optimizing scalable, secure AI systems and integrating AI models in production using MLOps best practices, ensuring systems are resilient, compliant, and efficient.
This role requires strong systems thinking, problem-solving abilities, and the capacity to manage risk and change in complex environments.
Success depends on cross-functional collaboration, strategic communication, and adaptability in fast-paced, evolving technology landscapes.
This position will be focused on strategic company-wide initiatives but will play a role in project delivery and capture solutioning (i.e., leaning in on existing or future projects and providing solutioning to capture new work.)
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop advanced AI software applications, ensuring scalability, performance, and integration with enterprise systems.
- Responsible for developing and modifying systems software (i.e., software for use in operating/controlling hardware and providing a platform for running internal end-user/business applications).
- Develop and communicate descriptive, diagnostic, predictive and prescriptive insights/algorithms.
- Apply knowledge of experimental methodologies, statistics, optimization, probability theory and machine learning using code for tool building, statistical analysis and modeling, using both general purpose software and statistical languages.
- Lead technical implementation efforts in both theoretical and product design environments, translating complex algorithms and specifications into code while mentoring junior engineers and guiding team-level development practices.
Job-Specific Essential Duties and Responsibilities:
- Develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise by finding the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation.
- Contribute and lead the creation, curation, and promotion of playbooks, best practices, lessons learned and firm intellectual capital.
- Contribute to efforts across the enterprise to support the creation of solutions and real mission outcomes leveraging AI capabilities from Computer Vision, Natural Language Processing, LLMs and classical machine learning.
- Maintain current knowledge and evaluation of the AI technology landscape and emerging developments and their applicability for use in production/operational environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent co...
....Read more...
Type: Permanent Location: Springfield, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:14
-
Description & Requirements
We now have an exciting opportunity for a Lead AI Software Engineer to join the Maximus AI Accelerator supporting the enterprise at large.
We are looking for an accomplished hands-on individual contributor and team player to be a part of the AI Accelerator team.
You will be responsible for architecting and optimizing scalable, secure AI systems and integrating AI models in production using MLOps best practices, ensuring systems are resilient, compliant, and efficient.
This role requires strong systems thinking, problem-solving abilities, and the capacity to manage risk and change in complex environments.
Success depends on cross-functional collaboration, strategic communication, and adaptability in fast-paced, evolving technology landscapes.
This position will be focused on strategic company-wide initiatives but will play a role in project delivery and capture solutioning (i.e., leaning in on existing or future projects and providing solutioning to capture new work.)
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop advanced AI software applications, ensuring scalability, performance, and integration with enterprise systems.
- Responsible for developing and modifying systems software (i.e., software for use in operating/controlling hardware and providing a platform for running internal end-user/business applications).
- Develop and communicate descriptive, diagnostic, predictive and prescriptive insights/algorithms.
- Apply knowledge of experimental methodologies, statistics, optimization, probability theory and machine learning using code for tool building, statistical analysis and modeling, using both general purpose software and statistical languages.
- Lead technical implementation efforts in both theoretical and product design environments, translating complex algorithms and specifications into code while mentoring junior engineers and guiding team-level development practices.
Job-Specific Essential Duties and Responsibilities:
- Develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise by finding the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation.
- Contribute and lead the creation, curation, and promotion of playbooks, best practices, lessons learned and firm intellectual capital.
- Contribute to efforts across the enterprise to support the creation of solutions and real mission outcomes leveraging AI capabilities from Computer Vision, Natural Language Processing, LLMs and classical machine learning.
- Maintain current knowledge and evaluation of the AI technology landscape and emerging developments and their applicability for use in production/operational environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent co...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:13
-
Description & Requirements
We now have an exciting opportunity for a Lead AI Software Engineer to join the Maximus AI Accelerator supporting the enterprise at large.
We are looking for an accomplished hands-on individual contributor and team player to be a part of the AI Accelerator team.
You will be responsible for architecting and optimizing scalable, secure AI systems and integrating AI models in production using MLOps best practices, ensuring systems are resilient, compliant, and efficient.
This role requires strong systems thinking, problem-solving abilities, and the capacity to manage risk and change in complex environments.
Success depends on cross-functional collaboration, strategic communication, and adaptability in fast-paced, evolving technology landscapes.
This position will be focused on strategic company-wide initiatives but will play a role in project delivery and capture solutioning (i.e., leaning in on existing or future projects and providing solutioning to capture new work.)
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop advanced AI software applications, ensuring scalability, performance, and integration with enterprise systems.
- Responsible for developing and modifying systems software (i.e., software for use in operating/controlling hardware and providing a platform for running internal end-user/business applications).
- Develop and communicate descriptive, diagnostic, predictive and prescriptive insights/algorithms.
- Apply knowledge of experimental methodologies, statistics, optimization, probability theory and machine learning using code for tool building, statistical analysis and modeling, using both general purpose software and statistical languages.
- Lead technical implementation efforts in both theoretical and product design environments, translating complex algorithms and specifications into code while mentoring junior engineers and guiding team-level development practices.
Job-Specific Essential Duties and Responsibilities:
- Develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise by finding the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation.
- Contribute and lead the creation, curation, and promotion of playbooks, best practices, lessons learned and firm intellectual capital.
- Contribute to efforts across the enterprise to support the creation of solutions and real mission outcomes leveraging AI capabilities from Computer Vision, Natural Language Processing, LLMs and classical machine learning.
- Maintain current knowledge and evaluation of the AI technology landscape and emerging developments and their applicability for use in production/operational environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent co...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:12
-
Description & Requirements
We now have an exciting opportunity for a Lead AI Software Engineer to join the Maximus AI Accelerator supporting the enterprise at large.
We are looking for an accomplished hands-on individual contributor and team player to be a part of the AI Accelerator team.
You will be responsible for architecting and optimizing scalable, secure AI systems and integrating AI models in production using MLOps best practices, ensuring systems are resilient, compliant, and efficient.
This role requires strong systems thinking, problem-solving abilities, and the capacity to manage risk and change in complex environments.
Success depends on cross-functional collaboration, strategic communication, and adaptability in fast-paced, evolving technology landscapes.
This position will be focused on strategic company-wide initiatives but will play a role in project delivery and capture solutioning (i.e., leaning in on existing or future projects and providing solutioning to capture new work.)
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop advanced AI software applications, ensuring scalability, performance, and integration with enterprise systems.
- Responsible for developing and modifying systems software (i.e., software for use in operating/controlling hardware and providing a platform for running internal end-user/business applications).
- Develop and communicate descriptive, diagnostic, predictive and prescriptive insights/algorithms.
- Apply knowledge of experimental methodologies, statistics, optimization, probability theory and machine learning using code for tool building, statistical analysis and modeling, using both general purpose software and statistical languages.
- Lead technical implementation efforts in both theoretical and product design environments, translating complex algorithms and specifications into code while mentoring junior engineers and guiding team-level development practices.
Job-Specific Essential Duties and Responsibilities:
- Develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise by finding the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation.
- Contribute and lead the creation, curation, and promotion of playbooks, best practices, lessons learned and firm intellectual capital.
- Contribute to efforts across the enterprise to support the creation of solutions and real mission outcomes leveraging AI capabilities from Computer Vision, Natural Language Processing, LLMs and classical machine learning.
- Maintain current knowledge and evaluation of the AI technology landscape and emerging developments and their applicability for use in production/operational environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent co...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-12-26 07:24:11
