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Description & Requirements
Maximus Federal, a leading provider of innovative business process management and technology solutions for the government customers worldwide, is seeking a highly experienced and dynamic Vice President, Solution Architect who is an accomplished technical leader, proactive customer-focused advocate, and a team player.
This role will be responsible for providing strategic direction, leadership, and operational excellence in developing differentiated solutions across the enterprise in technology areas such as DevSecOps, cloud and cloud migration, software factories, microservices, AI/ML, data mesh/fabric, zero trust, and other industry leading digital modernization solutions.
This role requires a deep understanding of Software Development Lifecycle, Tools and Technologies, a strong grasp of industry best practices, and the ability to lead and collaborate.
You will bring a deep understanding of Engineering best practices, extensive experience in Digital Transformation and a proven track record of success in leading cross-functional teams.
Successful candidates must demonstrate experience in the full lifecycle for a solution architect including innovative technology development, customer shaping, proposal / orals preparation and delivery, through to successful program standup / transition.
As a member of the CTO's team, the candidate must be able to operate independently and demonstrate experience leading/guiding a team to architect, develop and implement business applications at enterprise scale.
The individual must have over 15 years of experience architecting, and managing federal technology and cyber security solutions implementations with working experience across Public / Private cloud platforms, DevSecOps, Microservices, and Security Engineering.
Ideal candidate will have a wide range of experience architecting modern technology solutions, Knowledge of current and emerging Federal standards such as CMMI, ITIL, NIST Risk Management Framework, FISMA and FEDRAMP with international experience preferred.
Job Duties:
- Provides technical solution support during proposal development process, to include technology stack selection, solution architecture, and implementation methodology to include customer engagement and shaping
- Leads and manages internal teams to architect solutions, facilitate solutions design and manage implementations including working with industry leading partners (e.g.
AWS, MSFT, Google, ServiceNow, Sales Force)
- Design and develop advanced technology solutions according to federal standards, leveraging state of the art enterprise grade technologies and design best practices that enable a federal agency level scalability and flexibility
⢠Responsible to guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development
⢠Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders
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Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 225000
Posted: 2024-08-30 08:21:38
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Description & Requirements
Maximus Federal, a leading provider of innovative business process management and technology solutions for the government customers worldwide, is seeking a highly experienced and dynamic Vice President, Solution Architect who is an accomplished technical leader, proactive customer-focused advocate, and a team player.
This role will be responsible for providing strategic direction, leadership, and operational excellence in developing differentiated solutions across the enterprise in technology areas such as DevSecOps, cloud and cloud migration, software factories, microservices, AI/ML, data mesh/fabric, zero trust, and other industry leading digital modernization solutions.
This role requires a deep understanding of Software Development Lifecycle, Tools and Technologies, a strong grasp of industry best practices, and the ability to lead and collaborate.
You will bring a deep understanding of Engineering best practices, extensive experience in Digital Transformation and a proven track record of success in leading cross-functional teams.
Successful candidates must demonstrate experience in the full lifecycle for a solution architect including innovative technology development, customer shaping, proposal / orals preparation and delivery, through to successful program standup / transition.
As a member of the CTO's team, the candidate must be able to operate independently and demonstrate experience leading/guiding a team to architect, develop and implement business applications at enterprise scale.
The individual must have over 15 years of experience architecting, and managing federal technology and cyber security solutions implementations with working experience across Public / Private cloud platforms, DevSecOps, Microservices, and Security Engineering.
Ideal candidate will have a wide range of experience architecting modern technology solutions, Knowledge of current and emerging Federal standards such as CMMI, ITIL, NIST Risk Management Framework, FISMA and FEDRAMP with international experience preferred.
Job Duties:
- Provides technical solution support during proposal development process, to include technology stack selection, solution architecture, and implementation methodology to include customer engagement and shaping
- Leads and manages internal teams to architect solutions, facilitate solutions design and manage implementations including working with industry leading partners (e.g.
AWS, MSFT, Google, ServiceNow, Sales Force)
- Design and develop advanced technology solutions according to federal standards, leveraging state of the art enterprise grade technologies and design best practices that enable a federal agency level scalability and flexibility
⢠Responsible to guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development
⢠Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders
â...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 225000
Posted: 2024-08-30 08:21:37
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Description & Requirements
Maximus is hiring a Fatherhood Strengthening Bilingual Specialist (Sr.
Counselor of Case Management) to be responsible for coordinating all services and to help ensure that the customer is making meaningful progress toward enhancing education skills, preparing for, finding, and retaining employment.
This position will work on-site in Memphis, TN.
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Offer comprehensive case management services to a caseload of program participants facing significant obstacles to employment.
- Utilize specialized expertise to address unique challenges faced by participants on long-term Cash Assistance, those with a history of sanctions or program non-compliance, or individuals with ex-offender status.
- Consider and evaluate barriers to employment when determining appropriate program placements for participants.
- Conduct job readiness screenings and assessments to gauge participant readiness for employment.
Evaluate participants' needs for Back to Work services and assist in formulating individualized Employment Plans.
- Direct applicants and participants to suitable program components, ensuring their engagement in beneficial services.
- Oversee and coordinate all project services provided to each participant, ensuring comprehensive support.
- Connect program participants with community resources such as long-term and emergency childcare services, providing follow-up to ensure effective service delivery.
- Offer employment counseling and job leads, facilitating job placement and retention for participants.
- Provide ongoing support to maintain stability in employment, coordinating retention activities as needed.
- ...
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Type: Permanent Location: Memphis, US-TN
Salary / Rate: 19.5
Posted: 2024-08-30 08:21:36
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Description & Requirements
Maximus Federal, a leading provider of innovative business process management and technology solutions for the government customers worldwide, is seeking a highly experienced and dynamic Vice President, Solution Architect who is an accomplished technical leader, proactive customer-focused advocate, and a team player.
This role will be responsible for providing strategic direction, leadership, and operational excellence in developing differentiated solutions across the enterprise in technology areas such as DevSecOps, cloud and cloud migration, software factories, microservices, AI/ML, data mesh/fabric, zero trust, and other industry leading digital modernization solutions.
This role requires a deep understanding of Software Development Lifecycle, Tools and Technologies, a strong grasp of industry best practices, and the ability to lead and collaborate.
You will bring a deep understanding of Engineering best practices, extensive experience in Digital Transformation and a proven track record of success in leading cross-functional teams.
Successful candidates must demonstrate experience in the full lifecycle for a solution architect including innovative technology development, customer shaping, proposal / orals preparation and delivery, through to successful program standup / transition.
As a member of the CTO's team, the candidate must be able to operate independently and demonstrate experience leading/guiding a team to architect, develop and implement business applications at enterprise scale.
The individual must have over 15 years of experience architecting, and managing federal technology and cyber security solutions implementations with working experience across Public / Private cloud platforms, DevSecOps, Microservices, and Security Engineering.
Ideal candidate will have a wide range of experience architecting modern technology solutions, Knowledge of current and emerging Federal standards such as CMMI, ITIL, NIST Risk Management Framework, FISMA and FEDRAMP with international experience preferred.
Job Duties:
- Provides technical solution support during proposal development process, to include technology stack selection, solution architecture, and implementation methodology to include customer engagement and shaping
- Leads and manages internal teams to architect solutions, facilitate solutions design and manage implementations including working with industry leading partners (e.g.
AWS, MSFT, Google, ServiceNow, Sales Force)
- Design and develop advanced technology solutions according to federal standards, leveraging state of the art enterprise grade technologies and design best practices that enable a federal agency level scalability and flexibility
⢠Responsible to guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development
⢠Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders
â...
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Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 225000
Posted: 2024-08-30 08:21:36
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Description & Requirements
Maximus Federal, a leading provider of innovative business process management and technology solutions for the government customers worldwide, is seeking a highly experienced and dynamic Vice President, Solution Architect who is an accomplished technical leader, proactive customer-focused advocate, and a team player.
This role will be responsible for providing strategic direction, leadership, and operational excellence in developing differentiated solutions across the enterprise in technology areas such as DevSecOps, cloud and cloud migration, software factories, microservices, AI/ML, data mesh/fabric, zero trust, and other industry leading digital modernization solutions.
This role requires a deep understanding of Software Development Lifecycle, Tools and Technologies, a strong grasp of industry best practices, and the ability to lead and collaborate.
You will bring a deep understanding of Engineering best practices, extensive experience in Digital Transformation and a proven track record of success in leading cross-functional teams.
Successful candidates must demonstrate experience in the full lifecycle for a solution architect including innovative technology development, customer shaping, proposal / orals preparation and delivery, through to successful program standup / transition.
As a member of the CTO's team, the candidate must be able to operate independently and demonstrate experience leading/guiding a team to architect, develop and implement business applications at enterprise scale.
The individual must have over 15 years of experience architecting, and managing federal technology and cyber security solutions implementations with working experience across Public / Private cloud platforms, DevSecOps, Microservices, and Security Engineering.
Ideal candidate will have a wide range of experience architecting modern technology solutions, Knowledge of current and emerging Federal standards such as CMMI, ITIL, NIST Risk Management Framework, FISMA and FEDRAMP with international experience preferred.
Job Duties:
- Provides technical solution support during proposal development process, to include technology stack selection, solution architecture, and implementation methodology to include customer engagement and shaping
- Leads and manages internal teams to architect solutions, facilitate solutions design and manage implementations including working with industry leading partners (e.g.
AWS, MSFT, Google, ServiceNow, Sales Force)
- Design and develop advanced technology solutions according to federal standards, leveraging state of the art enterprise grade technologies and design best practices that enable a federal agency level scalability and flexibility
⢠Responsible to guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development
⢠Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders
â...
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Type: Permanent Location: Mobile, US-AL
Salary / Rate: 225000
Posted: 2024-08-30 08:21:35
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Description & Requirements
Maximus Federal, a leading provider of innovative business process management and technology solutions for the government customers worldwide, is seeking a highly experienced and dynamic Vice President, Solution Architect who is an accomplished technical leader, proactive customer-focused advocate, and a team player.
This role will be responsible for providing strategic direction, leadership, and operational excellence in developing differentiated solutions across the enterprise in technology areas such as DevSecOps, cloud and cloud migration, software factories, microservices, AI/ML, data mesh/fabric, zero trust, and other industry leading digital modernization solutions.
This role requires a deep understanding of Software Development Lifecycle, Tools and Technologies, a strong grasp of industry best practices, and the ability to lead and collaborate.
You will bring a deep understanding of Engineering best practices, extensive experience in Digital Transformation and a proven track record of success in leading cross-functional teams.
Successful candidates must demonstrate experience in the full lifecycle for a solution architect including innovative technology development, customer shaping, proposal / orals preparation and delivery, through to successful program standup / transition.
As a member of the CTO's team, the candidate must be able to operate independently and demonstrate experience leading/guiding a team to architect, develop and implement business applications at enterprise scale.
The individual must have over 15 years of experience architecting, and managing federal technology and cyber security solutions implementations with working experience across Public / Private cloud platforms, DevSecOps, Microservices, and Security Engineering.
Ideal candidate will have a wide range of experience architecting modern technology solutions, Knowledge of current and emerging Federal standards such as CMMI, ITIL, NIST Risk Management Framework, FISMA and FEDRAMP with international experience preferred.
Job Duties:
- Provides technical solution support during proposal development process, to include technology stack selection, solution architecture, and implementation methodology to include customer engagement and shaping
- Leads and manages internal teams to architect solutions, facilitate solutions design and manage implementations including working with industry leading partners (e.g.
AWS, MSFT, Google, ServiceNow, Sales Force)
- Design and develop advanced technology solutions according to federal standards, leveraging state of the art enterprise grade technologies and design best practices that enable a federal agency level scalability and flexibility
⢠Responsible to guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development
⢠Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders
â...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 225000
Posted: 2024-08-30 08:21:34
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Description & Requirements
Maximus Federal, a leading provider of innovative business process management and technology solutions for the government customers worldwide, is seeking a highly experienced and dynamic Vice President, Solution Architect who is an accomplished technical leader, proactive customer-focused advocate, and a team player.
This role will be responsible for providing strategic direction, leadership, and operational excellence in developing differentiated solutions across the enterprise in technology areas such as DevSecOps, cloud and cloud migration, software factories, microservices, AI/ML, data mesh/fabric, zero trust, and other industry leading digital modernization solutions.
This role requires a deep understanding of Software Development Lifecycle, Tools and Technologies, a strong grasp of industry best practices, and the ability to lead and collaborate.
You will bring a deep understanding of Engineering best practices, extensive experience in Digital Transformation and a proven track record of success in leading cross-functional teams.
Successful candidates must demonstrate experience in the full lifecycle for a solution architect including innovative technology development, customer shaping, proposal / orals preparation and delivery, through to successful program standup / transition.
As a member of the CTO's team, the candidate must be able to operate independently and demonstrate experience leading/guiding a team to architect, develop and implement business applications at enterprise scale.
The individual must have over 15 years of experience architecting, and managing federal technology and cyber security solutions implementations with working experience across Public / Private cloud platforms, DevSecOps, Microservices, and Security Engineering.
Ideal candidate will have a wide range of experience architecting modern technology solutions, Knowledge of current and emerging Federal standards such as CMMI, ITIL, NIST Risk Management Framework, FISMA and FEDRAMP with international experience preferred.
Job Duties:
- Provides technical solution support during proposal development process, to include technology stack selection, solution architecture, and implementation methodology to include customer engagement and shaping
- Leads and manages internal teams to architect solutions, facilitate solutions design and manage implementations including working with industry leading partners (e.g.
AWS, MSFT, Google, ServiceNow, Sales Force)
- Design and develop advanced technology solutions according to federal standards, leveraging state of the art enterprise grade technologies and design best practices that enable a federal agency level scalability and flexibility
⢠Responsible to guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development
⢠Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders
â...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 225000
Posted: 2024-08-30 08:21:34
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Description & Requirements
Maximus Federal, a leading provider of innovative business process management and technology solutions for the government customers worldwide, is seeking a highly experienced and dynamic Vice President, Solution Architect who is an accomplished technical leader, proactive customer-focused advocate, and a team player.
This role will be responsible for providing strategic direction, leadership, and operational excellence in developing differentiated solutions across the enterprise in technology areas such as DevSecOps, cloud and cloud migration, software factories, microservices, AI/ML, data mesh/fabric, zero trust, and other industry leading digital modernization solutions.
This role requires a deep understanding of Software Development Lifecycle, Tools and Technologies, a strong grasp of industry best practices, and the ability to lead and collaborate.
You will bring a deep understanding of Engineering best practices, extensive experience in Digital Transformation and a proven track record of success in leading cross-functional teams.
Successful candidates must demonstrate experience in the full lifecycle for a solution architect including innovative technology development, customer shaping, proposal / orals preparation and delivery, through to successful program standup / transition.
As a member of the CTO's team, the candidate must be able to operate independently and demonstrate experience leading/guiding a team to architect, develop and implement business applications at enterprise scale.
The individual must have over 15 years of experience architecting, and managing federal technology and cyber security solutions implementations with working experience across Public / Private cloud platforms, DevSecOps, Microservices, and Security Engineering.
Ideal candidate will have a wide range of experience architecting modern technology solutions, Knowledge of current and emerging Federal standards such as CMMI, ITIL, NIST Risk Management Framework, FISMA and FEDRAMP with international experience preferred.
Job Duties:
- Provides technical solution support during proposal development process, to include technology stack selection, solution architecture, and implementation methodology to include customer engagement and shaping
- Leads and manages internal teams to architect solutions, facilitate solutions design and manage implementations including working with industry leading partners (e.g.
AWS, MSFT, Google, ServiceNow, Sales Force)
- Design and develop advanced technology solutions according to federal standards, leveraging state of the art enterprise grade technologies and design best practices that enable a federal agency level scalability and flexibility
⢠Responsible to guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development
⢠Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders
â...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 225000
Posted: 2024-08-30 08:21:33
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Description & Requirements
Maximus Federal, a leading provider of innovative business process management and technology solutions for the government customers worldwide, is seeking a highly experienced and dynamic Vice President, Solution Architect who is an accomplished technical leader, proactive customer-focused advocate, and a team player.
This role will be responsible for providing strategic direction, leadership, and operational excellence in developing differentiated solutions across the enterprise in technology areas such as DevSecOps, cloud and cloud migration, software factories, microservices, AI/ML, data mesh/fabric, zero trust, and other industry leading digital modernization solutions.
This role requires a deep understanding of Software Development Lifecycle, Tools and Technologies, a strong grasp of industry best practices, and the ability to lead and collaborate.
You will bring a deep understanding of Engineering best practices, extensive experience in Digital Transformation and a proven track record of success in leading cross-functional teams.
Successful candidates must demonstrate experience in the full lifecycle for a solution architect including innovative technology development, customer shaping, proposal / orals preparation and delivery, through to successful program standup / transition.
As a member of the CTO's team, the candidate must be able to operate independently and demonstrate experience leading/guiding a team to architect, develop and implement business applications at enterprise scale.
The individual must have over 15 years of experience architecting, and managing federal technology and cyber security solutions implementations with working experience across Public / Private cloud platforms, DevSecOps, Microservices, and Security Engineering.
Ideal candidate will have a wide range of experience architecting modern technology solutions, Knowledge of current and emerging Federal standards such as CMMI, ITIL, NIST Risk Management Framework, FISMA and FEDRAMP with international experience preferred.
Job Duties:
- Provides technical solution support during proposal development process, to include technology stack selection, solution architecture, and implementation methodology to include customer engagement and shaping
- Leads and manages internal teams to architect solutions, facilitate solutions design and manage implementations including working with industry leading partners (e.g.
AWS, MSFT, Google, ServiceNow, Sales Force)
- Design and develop advanced technology solutions according to federal standards, leveraging state of the art enterprise grade technologies and design best practices that enable a federal agency level scalability and flexibility
⢠Responsible to guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development
⢠Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders
â...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 225000
Posted: 2024-08-30 08:21:32
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Description & Requirements
Maximus is looking for a Workforce Specialist.
In this position, you will be supporting survivors of natural disaster.
The FEMA team strives to be available to help those in need requiring us to have flexibility.
This position will require you to have availability to work an eight (8) hour shift, (5) days per week anytime between the hours of 6:30AM to 2:00AM EST (including weekends)
*This is a Temporary position.
*
Essential Duties and Responsibilities:
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Monitor call volume and staffing data to ensure workers are performing in accordance with established quality and performance standards.
- Research inquiries using various tools, databases, written materials, and the web to provide knowledgeable responses to inquiries.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Monitor call volume and staffing data to ensure workers are performing in accordance with established quality and performance standards.
- Research inquiries using various tools, databases, written materials, and the web to provide knowledgeable responses to inquiries
- Must be US Citizen per client requirements
- Ability to pass a federal background check
- Must reside in Contiguous US
Home Office Requirements:
- Hardwired internet (ethernet) connection (no WIFI or Hotspot)
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmative Action/Equal Opportunity Employer.
Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of L...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: 25.275
Posted: 2024-08-30 08:21:31
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Description & Requirements
The Team Leader assists Call Center agents in responding to customer inquiries by answering questions and handling call escalations.
The Team Leader works with the Call Center Supervisors to monitor call volume and back-office work production.
They are also responsible for answering calls during peak times and providing nesting support for new hires during our Open Enrollment ramp-up.
This opportunity is open to New Jersey residents.
This is a temporary position created for open enrollment.
The duration of this position is determined based on business need.
This is a Bring Your Own Device role, equipment will not be provided.
Essential Duties and Responsibilities:
- Act as a subject matter expert and maintain up- to- date knowledge of all Contact Center programs and systems.
This includes but is not limited to Marketplace General Information, Web Chat, Co-browse, and Application Processing including Enrollment.
- Provide ongoing training, support and real time quality monitoring of Consumer Services Specialists to improve performance.
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures.
- Handle escalated calls, including complaints, from Consumer Services Specialists (CSS) and escalate to the Call Center Supervisor for resolution, as needed.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Answer inbound calls during times of high call volume or upon request of management.
- Anticipate issues proactively and escalate to management as appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Track and document all inquiries using the applicable systems.
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions and tasks.
- Review and provide feedback on Contact Center documentation and processes.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Works on a variety of assignments requiring considerable judgement and initiative.
- As a skilled and experienced specialist, completes tasks in resourceful and effective ways.
- Able to draft or modify training materials and procedural documentation accurately.
- Skilled in handling challenging communications with external contacts for escalated matters.
- Act independently to determine methods and procedures on new assignments.
- Serves as facilitator and team leader, allocating work and providing guidance and training to others in field of specialization.
- Perform quality assurance on work of others in team.
Technical Requirements:
* Home internet: Minimum Requirement: 25+ Mbps download speed; 15+ Mbps upload
* PC/Operating System: Windows 10 or higher Cannot accept tablet platforms (iPad, Chromebook, others) or ...
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Type: Permanent Location: Lawrenceville, US-NJ
Salary / Rate: 22
Posted: 2024-08-30 08:21:31
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Description & Requirements
The Team Leader assists Call Center agents in responding to customer inquiries by answering questions and handling call escalations.
The Team Leader works with the Call Center Supervisors to monitor call volume and back-office work production.
They are also responsible for answering calls during peak times and providing nesting support for new hires during our Open Enrollment ramp-up.
This opportunity is open to New Jersey residents.
This is a temporary position created for open enrollment.
The duration of this position is determined based on business need.
This is a Bring Your Own Device role, equipment will not be provided.
Essential Duties and Responsibilities:
- Provide ongoing training, support and real time quality monitoring of Consumer Services Specialists to improve performance.
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures.
- Handle escalated calls, including complaints, from Consumer Services Specialists (CSS) and escalate to the Call Center Supervisor for resolution, as needed.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Answer inbound calls during times of high call volume or upon request of management.
- Anticipate issues proactively and escalate to management as appropriate.
- Track and document all inquiries using the applicable systems.
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions and tasks.
- Review and provide feedback on Contact Center documentation and processes.
Minimum Requirements
- High school diploma, GED or equivalent required.
- 6+ years of relevant experience required.
Technical Requirements:
* Home internet: Minimum Requirement: 25+ Mbps download speed; 15+ Mbps upload
* PC/Operating System: Windows 10 or higher Cannot accept tablet platforms (iPad, Chromebook, others) or MAC IOS
* PC Processor (CPU) Intel i5, AMD Ryzen 5, or better
* PC Memory 8+ GB RAM
* PC Hard Drive Storage 256 GB SSD
* Headset: USB Gen 2 or newer port (for wired headset)
* Smartphone: Android or Apple smartphone with working camera and capability of installing applications necessary for daily system login
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we h...
....Read more...
Type: Permanent Location: Lawrenceville, US-NJ
Salary / Rate: 21
Posted: 2024-08-30 08:21:30
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Description & Requirements
Maximus has immediate openings for Call Center Supervisors, to support (FEMA) the Federal Emergency Management Agency.
FEMA's mission is to help people before, during, and after disasters.
We support FEMA by taking calls and accepting applications from individuals and businesses, for disaster assistance from the designated geographical area.
This is a temporary position.
In this position, you will be managing teams who are supporting survivors of natural disasters.
The FEMA team strives to be available to help those in need, when they need us, which requires us to have flexibility.
This position will require you to have availability to work an eight (8) hour shift between the hours of 6:30am - 3:00am Eastern Time, (7) seven days per week to equal a 40-hour work week.
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Associate degree or equivalent combination of education, technical training or work experience considered in lieu of degree
- US Citizenship
- Ability to manage a high level of confidentiality
- Proficient in Microsoft office suite
- Excellent organizational, written, and verbal communication skills
- Ability to perform comfortably in a f...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: 55000
Posted: 2024-08-30 08:21:29
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Description & Requirements
Maximus is hiring a Clinical Assessment Coordinator to support the Illinois CACW (Centralized Assessments for Colbert & Williams).
The Clinical Assessor will conduct in-person interviews and evaluations to determine the need for referrals to alternative services for individuals with special and complex needs.
They will identify what the person may require to live in the community, assessing their needs, strengths, abilities, preferences, and whether they can safely and successfully transition to community living.
*
*
*This position requires daily travel throughout the Peoria, Decatur, and Kankakee areas in Illinois, area 85% of the time.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
- Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs
- Knowledge and understanding of medical and/or behavioral healt...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: 31
Posted: 2024-08-30 08:21:28
-
Description & Requirements
Maximus is currently hiring for a Sr.
Admin-Appeals to support the Independent Medical Review (IMR) program.
At Maximus, we are committed to cultivating a positive and inclusive work environment, and we are pleased to offer the following:
• Comprehensive Insurance Coverage - Medical, Dental, Vision, Life insurance, and enjoy discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Maintain updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position
- Function as a Subject Matter Expert in one or more process areas.
- Analyze data submitted for Independent Medical Review.
- Collect and analyze incoming data and reports from treatment providers, facilities, participants, labs and health plans to input necessary information into the system.
- Respond to incoming calls from clients, health plans, providers and enrollees regarding case status, questions about the program, and the appeals process.
- 2 years experience in healthcare, medical office administration, or a related field.
- Strong analytical skills
- Detail and solution oriented
- Ability to work independently
- Excellent written and verbal communication
- Proficient in computer usage, including daily operation of web-based applications, email, and Microsoft Word
Minimum Requirements
- Associate degree with 2+ years' experience.
- Experience in lieu of an Associate degree (HS Diploma or GED and 4+ years of experience) also considered.
Preferred Skills
- High level of accuracy in reviewing documents
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: 21.5
Posted: 2024-08-30 08:21:27
-
Description & Requirements
Maximus is currently hiring for a Sr.
Admin-Appeals to support the Independent Medical Review (IMR) program.
At Maximus, we are committed to cultivating a positive and inclusive work environment, and we are pleased to offer the following:
• Comprehensive Insurance Coverage - Medical, Dental, Vision, Life insurance, and enjoy discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Maintain updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position
- Function as a Subject Matter Expert in one or more process areas.
- Analyze data submitted for Independent Medical Review.
- Collect and analyze incoming data and reports from treatment providers, facilities, participants, labs and health plans to input necessary information into the system.
- Respond to incoming calls from clients, health plans, providers and enrollees regarding case status, questions about the program, and the appeals process.
- 2 years experience in healthcare, medical office administration, or a related field.
- Strong analytical skills
- Detail and solution oriented
- Ability to work independently
- Excellent written and verbal communication
- Proficient in computer usage, including daily operation of web-based applications, email, and Microsoft Word
Minimum Requirements
- Associate degree with 2+ years' experience.
- Experience in lieu of an Associate degree (HS Diploma or GED and 4+ years of experience) also considered.
Preferred Skills
- High level of accuracy in reviewing documents
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: 21.5
Posted: 2024-08-30 08:21:27
-
Description & Requirements
Maximus is currently seeking an experienced Cyber Security Analyst SME to meet our client's operational requirements within a mission-focused program in the dynamic Maryland area.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS041, T5, Band 8
Primary Responsibilities
- Developing, collecting, analyzing, and reporting cybersecurity data to respond to customer requirements and inform senior executive actions
- Respond to congressional inquiries on Cybersecurity issues
- Drafting data analysis reporting and collaborating with cybersecurity team for inclusion into annual FISMA report, as well as other reports and briefs supporting customer requirements
- Developing assessment criteria (metrics, measures, key performance indicators) through critical evaluation and interpretation of IC policies, standards, strategies, and initiatives
- Integrating data from internal and external organizations to enhance cybersecurity situational awareness
- Coordinating and collaborating with database managers to validate operations to ensure successful migration for historical data
- Participating and coordinating with internal and external cybersecurity teams to meet customer's requirements for governance, policy, standards, and strategic planning
- Analyzing and evaluating existing and emerging technologies to recommend strategies to support and enhance mission requirements and data collection
- Drafting technical documentation (i.e., user manuals, standard operating procedures, metric, and measurement data dictionaries, etc.) to support job functions
Additional duties may include:
- Experience authoring and reviewing policy and directives for federal government
- Experience with Zero Trust Architecture (ZTA), documentation including strategy development, roadmaps, presentations, and other technical and non-technical documentation.
Minimum Requirements
- Active TS/SCI with Poly clearance.
- Bachelor's degree and 12+ years of relevant information, additional experience may be considered in lieu of a degree.
- Three (3) or more years of recent experience supporting the intelligence community.
- CISSP, or similar certification, preferred.
Minimum Requirements
TCS041, T5, Band 8
#techjobs #clearance
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and ...
....Read more...
Type: Permanent Location: Bethesda, US-MD
Salary / Rate: 152500
Posted: 2024-08-30 08:21:26
-
Description & Requirements
Maximus is currently hiring for a Sr.
Admin-Appeals to support the Independent Medical Review (IMR) program.
At Maximus, we are committed to cultivating a positive and inclusive work environment, and we are pleased to offer the following:
• Comprehensive Insurance Coverage - Medical, Dental, Vision, Life insurance, and enjoy discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Maintain updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position
- Function as a Subject Matter Expert in one or more process areas.
- Analyze data submitted for Independent Medical Review.
- Collect and analyze incoming data and reports from treatment providers, facilities, participants, labs and health plans to input necessary information into the system.
- Respond to incoming calls from clients, health plans, providers and enrollees regarding case status, questions about the program, and the appeals process.
- 2 years experience in healthcare, medical office administration, or a related field.
- Strong analytical skills
- Detail and solution oriented
- Ability to work independently
- Excellent written and verbal communication
- Proficient in computer usage, including daily operation of web-based applications, email, and Microsoft Word
Minimum Requirements
- Associate degree with 2+ years' experience.
- Experience in lieu of an Associate degree (HS Diploma or GED and 4+ years of experience) also considered.
Preferred Skills
- High level of accuracy in reviewing documents
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: 21.5
Posted: 2024-08-30 08:21:24
-
Description & Requirements
Maximus is currently hiring for a Sr.
Admin-Appeals to support the Independent Medical Review (IMR) program.
At Maximus, we are committed to cultivating a positive and inclusive work environment, and we are pleased to offer the following:
• Comprehensive Insurance Coverage - Medical, Dental, Vision, Life insurance, and enjoy discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Maintain updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position
- Function as a Subject Matter Expert in one or more process areas.
- Analyze data submitted for Independent Medical Review.
- Collect and analyze incoming data and reports from treatment providers, facilities, participants, labs and health plans to input necessary information into the system.
- Respond to incoming calls from clients, health plans, providers and enrollees regarding case status, questions about the program, and the appeals process.
- 2 years experience in healthcare, medical office administration, or a related field.
- Strong analytical skills
- Detail and solution oriented
- Ability to work independently
- Excellent written and verbal communication
- Proficient in computer usage, including daily operation of web-based applications, email, and Microsoft Word
Minimum Requirements
- Associate degree with 2+ years' experience.
- Experience in lieu of an Associate degree (HS Diploma or GED and 4+ years of experience) also considered.
Preferred Skills
- High level of accuracy in reviewing documents
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: 21.5
Posted: 2024-08-30 08:21:22
-
Description & Requirements
Maximus is currently hiring for a Sr.
Admin-Appeals to support the Independent Medical Review (IMR) program.
At Maximus, we are committed to cultivating a positive and inclusive work environment, and we are pleased to offer the following:
• Comprehensive Insurance Coverage - Medical, Dental, Vision, Life insurance, and enjoy discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Maintain updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position
- Function as a Subject Matter Expert in one or more process areas.
- Analyze data submitted for Independent Medical Review.
- Collect and analyze incoming data and reports from treatment providers, facilities, participants, labs and health plans to input necessary information into the system.
- Respond to incoming calls from clients, health plans, providers and enrollees regarding case status, questions about the program, and the appeals process.
- 2 years experience in healthcare, medical office administration, or a related field.
- Strong analytical skills
- Detail and solution oriented
- Ability to work independently
- Excellent written and verbal communication
- Proficient in computer usage, including daily operation of web-based applications, email, and Microsoft Word
Minimum Requirements
- Associate degree with 2+ years' experience.
- Experience in lieu of an Associate degree (HS Diploma or GED and 4+ years of experience) also considered.
Preferred Skills
- High level of accuracy in reviewing documents
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: 21.5
Posted: 2024-08-30 08:21:22
-
Description & Requirements
Maximus is currently hiring for a Sr.
Admin-Appeals to support the Independent Medical Review (IMR) program.
At Maximus, we are committed to cultivating a positive and inclusive work environment, and we are pleased to offer the following:
• Comprehensive Insurance Coverage - Medical, Dental, Vision, Life insurance, and enjoy discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Maintain updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position
- Function as a Subject Matter Expert in one or more process areas.
- Analyze data submitted for Independent Medical Review.
- Collect and analyze incoming data and reports from treatment providers, facilities, participants, labs and health plans to input necessary information into the system.
- Respond to incoming calls from clients, health plans, providers and enrollees regarding case status, questions about the program, and the appeals process.
- 2 years experience in healthcare, medical office administration, or a related field.
- Strong analytical skills
- Detail and solution oriented
- Ability to work independently
- Excellent written and verbal communication
- Proficient in computer usage, including daily operation of web-based applications, email, and Microsoft Word
Minimum Requirements
- Associate degree with 2+ years' experience.
- Experience in lieu of an Associate degree (HS Diploma or GED and 4+ years of experience) also considered.
Preferred Skills
- High level of accuracy in reviewing documents
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: 21.5
Posted: 2024-08-30 08:21:21
-
Description & Requirements
Maximus is currently hiring for a Sr.
Admin-Appeals to support the Independent Medical Review (IMR) program.
At Maximus, we are committed to cultivating a positive and inclusive work environment, and we are pleased to offer the following:
• Comprehensive Insurance Coverage - Medical, Dental, Vision, Life insurance, and enjoy discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Maintain updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position
- Function as a Subject Matter Expert in one or more process areas.
- Analyze data submitted for Independent Medical Review.
- Collect and analyze incoming data and reports from treatment providers, facilities, participants, labs and health plans to input necessary information into the system.
- Respond to incoming calls from clients, health plans, providers and enrollees regarding case status, questions about the program, and the appeals process.
- 2 years experience in healthcare, medical office administration, or a related field.
- Strong analytical skills
- Detail and solution oriented
- Ability to work independently
- Excellent written and verbal communication
- Proficient in computer usage, including daily operation of web-based applications, email, and Microsoft Word
Minimum Requirements
- Associate degree with 2+ years' experience.
- Experience in lieu of an Associate degree (HS Diploma or GED and 4+ years of experience) also considered.
Preferred Skills
- High level of accuracy in reviewing documents
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: 21.5
Posted: 2024-08-30 08:21:20
-
Description & Requirements
Maximus is currently hiring for a Sr.
Admin-Appeals to support the Independent Medical Review (IMR) program.
At Maximus, we are committed to cultivating a positive and inclusive work environment, and we are pleased to offer the following:
• Comprehensive Insurance Coverage - Medical, Dental, Vision, Life insurance, and enjoy discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Maintain updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position
- Function as a Subject Matter Expert in one or more process areas.
- Analyze data submitted for Independent Medical Review.
- Collect and analyze incoming data and reports from treatment providers, facilities, participants, labs and health plans to input necessary information into the system.
- Respond to incoming calls from clients, health plans, providers and enrollees regarding case status, questions about the program, and the appeals process.
- 2 years experience in healthcare, medical office administration, or a related field.
- Strong analytical skills
- Detail and solution oriented
- Ability to work independently
- Excellent written and verbal communication
- Proficient in computer usage, including daily operation of web-based applications, email, and Microsoft Word
Minimum Requirements
- Associate degree with 2+ years' experience.
- Experience in lieu of an Associate degree (HS Diploma or GED and 4+ years of experience) also considered.
Preferred Skills
- High level of accuracy in reviewing documents
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus ...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: 21.5
Posted: 2024-08-30 08:21:20
-
Description & Requirements
Maximus is currently hiring for a Sr.
Admin-Appeals to support the Independent Medical Review (IMR) program.
At Maximus, we are committed to cultivating a positive and inclusive work environment, and we are pleased to offer the following:
• Comprehensive Insurance Coverage - Medical, Dental, Vision, Life insurance, and enjoy discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Maintain updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position
- Function as a Subject Matter Expert in one or more process areas.
- Analyze data submitted for Independent Medical Review.
- Collect and analyze incoming data and reports from treatment providers, facilities, participants, labs and health plans to input necessary information into the system.
- Respond to incoming calls from clients, health plans, providers and enrollees regarding case status, questions about the program, and the appeals process.
- 2 years experience in healthcare, medical office administration, or a related field.
- Strong analytical skills
- Detail and solution oriented
- Ability to work independently
- Excellent written and verbal communication
- Proficient in computer usage, including daily operation of web-based applications, email, and Microsoft Word
Minimum Requirements
- Associate degree with 2+ years' experience.
- Experience in lieu of an Associate degree (HS Diploma or GED and 4+ years of experience) also considered.
Preferred Skills
- High level of accuracy in reviewing documents
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: 21.5
Posted: 2024-08-30 08:21:19
-
Description & Requirements
Maximus is currently hiring for a Sr.
Admin-Appeals to support the Independent Medical Review (IMR) program.
At Maximus, we are committed to cultivating a positive and inclusive work environment, and we are pleased to offer the following:
• Comprehensive Insurance Coverage - Medical, Dental, Vision, Life insurance, and enjoy discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Maintain updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position
- Function as a Subject Matter Expert in one or more process areas.
- Analyze data submitted for Independent Medical Review.
- Collect and analyze incoming data and reports from treatment providers, facilities, participants, labs and health plans to input necessary information into the system.
- Respond to incoming calls from clients, health plans, providers and enrollees regarding case status, questions about the program, and the appeals process.
- 2 years experience in healthcare, medical office administration, or a related field.
- Strong analytical skills
- Detail and solution oriented
- Ability to work independently
- Excellent written and verbal communication
- Proficient in computer usage, including daily operation of web-based applications, email, and Microsoft Word
Minimum Requirements
- Associate degree with 2+ years' experience.
- Experience in lieu of an Associate degree (HS Diploma or GED and 4+ years of experience) also considered.
Preferred Skills
- High level of accuracy in reviewing documents
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: 21.5
Posted: 2024-08-30 08:21:18