-
Description & Requirements
Maximus is currently hiring a Instructional Design Specialist to support our Florida Healthy Kid team.
This is a remote opportunity.
The Instructional Design Specialist is responsible for designing and developing e-learning and blended learning content to support a virtual training environment.
Monitor content for consistency, accuracy, and user experience, while also designing ongoing training materials for system enhancements and initiatives.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
- Develop solutions to a variety of problems of moderate scope & complexity.
- General application of concepts & principles.
- Contribute to the completion of organizational projects & goals.
- Frequent use and general knowledge of industry practices, techniques, and standards.
- Apply knowledge and skills to complete a wide range of tasks.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Previous Florida Healthy Kids program experience preferred.
- Florida residency preferred.
- 3 to 5 years of Adult Learning Theory preferred.
- Excellent skills in Articulate 360.
- Strong proficiency with Microsoft Office Suite.
- Project Management skills.
- Ability to use eLearning tools and Learning Management Systems (LMS).
- Collaboration skills.
- Detail and solution-oriented.
- Strong problem-solving and analytical thinking skills.
- Additional training or education in instructional design is a plus.
- Graphic design experience is a plus.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding ...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: 54500
Posted: 2024-09-04 08:27:10
-
Description & Requirements
Maximus is currently hiring a Instructional Design Specialist to support our Florida Healthy Kid team.
This is a remote opportunity.
The Instructional Design Specialist is responsible for designing and developing e-learning and blended learning content to support a virtual training environment.
Monitor content for consistency, accuracy, and user experience, while also designing ongoing training materials for system enhancements and initiatives.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
- Develop solutions to a variety of problems of moderate scope & complexity.
- General application of concepts & principles.
- Contribute to the completion of organizational projects & goals.
- Frequent use and general knowledge of industry practices, techniques, and standards.
- Apply knowledge and skills to complete a wide range of tasks.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Previous Florida Healthy Kids program experience preferred.
- Florida residency preferred.
- 3 to 5 years of Adult Learning Theory preferred.
- Excellent skills in Articulate 360.
- Strong proficiency with Microsoft Office Suite.
- Project Management skills.
- Ability to use eLearning tools and Learning Management Systems (LMS).
- Collaboration skills.
- Detail and solution-oriented.
- Strong problem-solving and analytical thinking skills.
- Additional training or education in instructional design is a plus.
- Graphic design experience is a plus.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding ...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 54500
Posted: 2024-09-04 08:27:09
-
Description & Requirements
Maximus is currently hiring a Instructional Design Specialist to support our Florida Healthy Kid team.
This is a remote opportunity.
The Instructional Design Specialist is responsible for designing and developing e-learning and blended learning content to support a virtual training environment.
Monitor content for consistency, accuracy, and user experience, while also designing ongoing training materials for system enhancements and initiatives.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
- Develop solutions to a variety of problems of moderate scope & complexity.
- General application of concepts & principles.
- Contribute to the completion of organizational projects & goals.
- Frequent use and general knowledge of industry practices, techniques, and standards.
- Apply knowledge and skills to complete a wide range of tasks.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Previous Florida Healthy Kids program experience preferred.
- Florida residency preferred.
- 3 to 5 years of Adult Learning Theory preferred.
- Excellent skills in Articulate 360.
- Strong proficiency with Microsoft Office Suite.
- Project Management skills.
- Ability to use eLearning tools and Learning Management Systems (LMS).
- Collaboration skills.
- Detail and solution-oriented.
- Strong problem-solving and analytical thinking skills.
- Additional training or education in instructional design is a plus.
- Graphic design experience is a plus.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding ...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 54500
Posted: 2024-09-04 08:27:07
-
Description & Requirements
Maximus is currently hiring a Instructional Design Specialist to support our Florida Healthy Kid team.
This is a remote opportunity.
The Instructional Design Specialist is responsible for designing and developing e-learning and blended learning content to support a virtual training environment.
Monitor content for consistency, accuracy, and user experience, while also designing ongoing training materials for system enhancements and initiatives.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
- Develop solutions to a variety of problems of moderate scope & complexity.
- General application of concepts & principles.
- Contribute to the completion of organizational projects & goals.
- Frequent use and general knowledge of industry practices, techniques, and standards.
- Apply knowledge and skills to complete a wide range of tasks.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Previous Florida Healthy Kids program experience preferred.
- Florida residency preferred.
- 3 to 5 years of Adult Learning Theory preferred.
- Excellent skills in Articulate 360.
- Strong proficiency with Microsoft Office Suite.
- Project Management skills.
- Ability to use eLearning tools and Learning Management Systems (LMS).
- Collaboration skills.
- Detail and solution-oriented.
- Strong problem-solving and analytical thinking skills.
- Additional training or education in instructional design is a plus.
- Graphic design experience is a plus.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding ...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 54500
Posted: 2024-09-04 08:27:07
-
Description & Requirements
Maximus is currently hiring a Instructional Design Specialist to support our Florida Healthy Kid team.
This is a remote opportunity.
The Instructional Design Specialist is responsible for designing and developing e-learning and blended learning content to support a virtual training environment.
Monitor content for consistency, accuracy, and user experience, while also designing ongoing training materials for system enhancements and initiatives.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
- Develop solutions to a variety of problems of moderate scope & complexity.
- General application of concepts & principles.
- Contribute to the completion of organizational projects & goals.
- Frequent use and general knowledge of industry practices, techniques, and standards.
- Apply knowledge and skills to complete a wide range of tasks.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Previous Florida Healthy Kids program experience preferred.
- Florida residency preferred.
- 3 to 5 years of Adult Learning Theory preferred.
- Excellent skills in Articulate 360.
- Strong proficiency with Microsoft Office Suite.
- Project Management skills.
- Ability to use eLearning tools and Learning Management Systems (LMS).
- Collaboration skills.
- Detail and solution-oriented.
- Strong problem-solving and analytical thinking skills.
- Additional training or education in instructional design is a plus.
- Graphic design experience is a plus.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding ...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 54500
Posted: 2024-09-04 08:27:06
-
Description & Requirements
Maximus is currently hiring a Instructional Design Specialist to support our Florida Healthy Kid team.
This is a remote opportunity.
The Instructional Design Specialist is responsible for designing and developing e-learning and blended learning content to support a virtual training environment.
Monitor content for consistency, accuracy, and user experience, while also designing ongoing training materials for system enhancements and initiatives.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
- Develop solutions to a variety of problems of moderate scope & complexity.
- General application of concepts & principles.
- Contribute to the completion of organizational projects & goals.
- Frequent use and general knowledge of industry practices, techniques, and standards.
- Apply knowledge and skills to complete a wide range of tasks.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Previous Florida Healthy Kids program experience preferred.
- Florida residency preferred.
- 3 to 5 years of Adult Learning Theory preferred.
- Excellent skills in Articulate 360.
- Strong proficiency with Microsoft Office Suite.
- Project Management skills.
- Ability to use eLearning tools and Learning Management Systems (LMS).
- Collaboration skills.
- Detail and solution-oriented.
- Strong problem-solving and analytical thinking skills.
- Additional training or education in instructional design is a plus.
- Graphic design experience is a plus.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding ...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: 54500
Posted: 2024-09-04 08:27:05
-
Description & Requirements
Maximus is currently hiring a Instructional Design Specialist to support our Florida Healthy Kid team.
This is a remote opportunity.
The Instructional Design Specialist is responsible for designing and developing e-learning and blended learning content to support a virtual training environment.
Monitor content for consistency, accuracy, and user experience, while also designing ongoing training materials for system enhancements and initiatives.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
- Develop solutions to a variety of problems of moderate scope & complexity.
- General application of concepts & principles.
- Contribute to the completion of organizational projects & goals.
- Frequent use and general knowledge of industry practices, techniques, and standards.
- Apply knowledge and skills to complete a wide range of tasks.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Previous Florida Healthy Kids program experience preferred.
- Florida residency preferred.
- 3 to 5 years of Adult Learning Theory preferred.
- Excellent skills in Articulate 360.
- Strong proficiency with Microsoft Office Suite.
- Project Management skills.
- Ability to use eLearning tools and Learning Management Systems (LMS).
- Collaboration skills.
- Detail and solution-oriented.
- Strong problem-solving and analytical thinking skills.
- Additional training or education in instructional design is a plus.
- Graphic design experience is a plus.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding ...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 54500
Posted: 2024-09-04 08:27:03
-
Description & Requirements
Maximus is currently hiring a Instructional Design Specialist to support our Florida Healthy Kid team.
This is a remote opportunity.
The Instructional Design Specialist is responsible for designing and developing e-learning and blended learning content to support a virtual training environment.
Monitor content for consistency, accuracy, and user experience, while also designing ongoing training materials for system enhancements and initiatives.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
- Develop solutions to a variety of problems of moderate scope & complexity.
- General application of concepts & principles.
- Contribute to the completion of organizational projects & goals.
- Frequent use and general knowledge of industry practices, techniques, and standards.
- Apply knowledge and skills to complete a wide range of tasks.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Previous Florida Healthy Kids program experience preferred.
- Florida residency preferred.
- 3 to 5 years of Adult Learning Theory preferred.
- Excellent skills in Articulate 360.
- Strong proficiency with Microsoft Office Suite.
- Project Management skills.
- Ability to use eLearning tools and Learning Management Systems (LMS).
- Collaboration skills.
- Detail and solution-oriented.
- Strong problem-solving and analytical thinking skills.
- Additional training or education in instructional design is a plus.
- Graphic design experience is a plus.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding ...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 54500
Posted: 2024-09-04 08:27:02
-
Description & Requirements
Maximus is currently hiring a Instructional Design Specialist to support our Florida Healthy Kid team.
This is a remote opportunity.
The Instructional Design Specialist is responsible for designing and developing e-learning and blended learning content to support a virtual training environment.
Monitor content for consistency, accuracy, and user experience, while also designing ongoing training materials for system enhancements and initiatives.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
- Develop solutions to a variety of problems of moderate scope & complexity.
- General application of concepts & principles.
- Contribute to the completion of organizational projects & goals.
- Frequent use and general knowledge of industry practices, techniques, and standards.
- Apply knowledge and skills to complete a wide range of tasks.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Previous Florida Healthy Kids program experience preferred.
- Florida residency preferred.
- 3 to 5 years of Adult Learning Theory preferred.
- Excellent skills in Articulate 360.
- Strong proficiency with Microsoft Office Suite.
- Project Management skills.
- Ability to use eLearning tools and Learning Management Systems (LMS).
- Collaboration skills.
- Detail and solution-oriented.
- Strong problem-solving and analytical thinking skills.
- Additional training or education in instructional design is a plus.
- Graphic design experience is a plus.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding ...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 54500
Posted: 2024-09-04 08:27:02
-
Description & Requirements
Maximus is currently hiring a Instructional Design Specialist to support our Florida Healthy Kid team.
This is a remote opportunity.
The Instructional Design Specialist is responsible for designing and developing e-learning and blended learning content to support a virtual training environment.
Monitor content for consistency, accuracy, and user experience, while also designing ongoing training materials for system enhancements and initiatives.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
- Develop solutions to a variety of problems of moderate scope & complexity.
- General application of concepts & principles.
- Contribute to the completion of organizational projects & goals.
- Frequent use and general knowledge of industry practices, techniques, and standards.
- Apply knowledge and skills to complete a wide range of tasks.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Previous Florida Healthy Kids program experience preferred.
- Florida residency preferred.
- 3 to 5 years of Adult Learning Theory preferred.
- Excellent skills in Articulate 360.
- Strong proficiency with Microsoft Office Suite.
- Project Management skills.
- Ability to use eLearning tools and Learning Management Systems (LMS).
- Collaboration skills.
- Detail and solution-oriented.
- Strong problem-solving and analytical thinking skills.
- Additional training or education in instructional design is a plus.
- Graphic design experience is a plus.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding ...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 54500
Posted: 2024-09-04 08:27:01
-
Description & Requirements
Maximus is currently hiring a Instructional Design Specialist to support our Florida Healthy Kid team.
This is a remote opportunity.
The Instructional Design Specialist is responsible for designing and developing e-learning and blended learning content to support a virtual training environment.
Monitor content for consistency, accuracy, and user experience, while also designing ongoing training materials for system enhancements and initiatives.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
- Develop solutions to a variety of problems of moderate scope & complexity.
- General application of concepts & principles.
- Contribute to the completion of organizational projects & goals.
- Frequent use and general knowledge of industry practices, techniques, and standards.
- Apply knowledge and skills to complete a wide range of tasks.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Previous Florida Healthy Kids program experience preferred.
- Florida residency preferred.
- 3 to 5 years of Adult Learning Theory preferred.
- Excellent skills in Articulate 360.
- Strong proficiency with Microsoft Office Suite.
- Project Management skills.
- Ability to use eLearning tools and Learning Management Systems (LMS).
- Collaboration skills.
- Detail and solution-oriented.
- Strong problem-solving and analytical thinking skills.
- Additional training or education in instructional design is a plus.
- Graphic design experience is a plus.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding ...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: 54500
Posted: 2024-09-04 08:27:01
-
Description & Requirements
Location - Tampa, FL (On-site Position)
Hourly Base Pay - $18.92 plus $1800+ in potential bonuses!
*
Schedule - Limited-Service Full-Time schedules available
Please note, this posting is for limited service (FT) positions.
All positions are on-site only.
This job posting is for upcoming classes in Riverview, FL or Tampa, FL (NetPark); hours, schedule, and targeted start date are discussed with recruiter.
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7pm and 5am.
Empowering Communities Through Bilingual Customer Care.
Are you passionate about making a positive impact on people's lives? Do you have a knack for providing exceptional customer service? If so, then we have an opportunity for you! Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to join our team.
About the role
This position will provide customer care to some of the most vulnerable communities in America who need to maneuver through complex healthcare plans.
To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success.
Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Bilingual base rate $18.92/hr.
+ 10% shift differential for evening shifts
- $1800 + in bonus opportunities, including training completion, referrals and more
*
- Additional $1000 in bonus opportunities for Limited-Service positions
*
- Paid accrued Sick Leave and PTO plus 11 paid holidays
- Company paid, base employee Medical Coverage
- Employee Assistance Program (EAP)
- Employee Wellness and Discount Programs
- Flexible scheduling options
- A supportive environment with career development and promotional opportunities
- No cold calling, sales, or collection calls!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform j...
....Read more...
Type: Permanent Location: Riverview, US-FL
Salary / Rate: 18.92
Posted: 2024-09-04 08:27:00
-
Description & Requirements
Location - London, KY (On-site Position)
Hourly Base Pay - $17.20 plus $1800+ in potential bonuses!
*
Schedule - Limited-Service Full-Time schedules available
Please note, this posting is for limited service (FT,) positions.
All positions are on-site only.
This job posting is for upcoming classes in (London, KY); hours, schedule, and targeted start date are discussed with recruiter.
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7pm and 5am.
Providing Customer Care to America's Most Vulnerable.
Are you passionate about making a positive impact on people's lives? Do you have a knack for providing exceptional customer service? If so, then we have an opportunity for you! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team.
About the role
This position will provide customer care to some of the most vulnerable communities in America who need to maneuver through complex healthcare plans.
To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success.
Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Base rate $17.20/hr.
+ 10% shift differential for evening shifts
- $1800 + in bonus opportunities, including training completion, referrals and more
*
- Additional $1000 in bonus opportunities for Limited-Service positions
*
- 401k with company match
- Paid accrued Sick Leave and PTO plus 11 paid holidays
- Company paid, base employee Medical Coverage
- Employee Assistance Program (EAP)
- Employee Wellness and Discount Programs
- Flexible scheduling options
- A supportive environment with career development and promotional opportunities
- No cold calling, sales, or collection calls!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(...
....Read more...
Type: Permanent Location: London, US-KY
Salary / Rate: 17.2
Posted: 2024-09-04 08:26:59
-
Description & Requirements
Maximus is currently hiring a Instructional Design Specialist to support our Florida Healthy Kid team.
This is a remote opportunity.
The Instructional Design Specialist is responsible for designing and developing e-learning and blended learning content to support a virtual training environment.
Monitor content for consistency, accuracy, and user experience, while also designing ongoing training materials for system enhancements and initiatives.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
- Develop solutions to a variety of problems of moderate scope & complexity.
- General application of concepts & principles.
- Contribute to the completion of organizational projects & goals.
- Frequent use and general knowledge of industry practices, techniques, and standards.
- Apply knowledge and skills to complete a wide range of tasks.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Previous Florida Healthy Kids program experience preferred.
- Florida residency preferred.
- 3 to 5 years of Adult Learning Theory preferred.
- Excellent skills in Articulate 360.
- Strong proficiency with Microsoft Office Suite.
- Project Management skills.
- Ability to use eLearning tools and Learning Management Systems (LMS).
- Collaboration skills.
- Detail and solution-oriented.
- Strong problem-solving and analytical thinking skills.
- Additional training or education in instructional design is a plus.
- Graphic design experience is a plus.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding ...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 54500
Posted: 2024-09-04 08:26:58
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR040558
....Read more...
Type: Permanent Location: Oregon City, US-OR
Salary / Rate: Not Specified
Posted: 2024-09-04 08:26:57
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR040513
The typical starting pay range for this position is between $16 - $19.75 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Arroyo Grande, US-CA
Salary / Rate: Not Specified
Posted: 2024-09-04 08:26:57
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR040660
....Read more...
Type: Permanent Location: Shrewsbury, US-PA
Salary / Rate: Not Specified
Posted: 2024-09-04 08:26:56
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR040610
The typical starting pay range for this position is between $16.28 - $17.75 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Spokane Valley, US-WA
Salary / Rate: Not Specified
Posted: 2024-09-04 08:26:56
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR040738
The typical starting pay range for this position is between $16.28 - $17.75 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2024-09-04 08:26:55
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR040683
The typical starting pay range for this position is between $16.28 - $17.75 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Spokane Valley, US-WA
Salary / Rate: Not Specified
Posted: 2024-09-04 08:26:55
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR040740
....Read more...
Type: Permanent Location: West Lebanon, US-NH
Salary / Rate: Not Specified
Posted: 2024-09-04 08:26:53
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR040791
The typical starting pay range for this position is between $16 - $19.75 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Oakdale, US-CA
Salary / Rate: Not Specified
Posted: 2024-09-04 08:26:53
-
Description & Requirements
Maximus is currently looking for a Senior Workforce Management Specialist(s) at the London, KY location.
This position is responsible for providing proactive, solutions-oriented support for the contact center management and WFM team.
Essential Duties and Responsibilities:
- Performs various production control activities including gathering and filing records.
- Determines operational sequences required to produce products.
- Assists in resolving production conflicts while maintaining scheduled requirements.
- Assists in communicating deadlines to all internal departments and external suppliers.
- Reviews job orders, shipping needs and material requirements before developing operational sequences.
- Prepares and reviews production reports.
- Provides guidance and work leadership to less-experienced Planners.
- Participates in special projects as required.
The 6 month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- High School diploma or equivalent required, Bachelor's degree preferred
- Experience in workforce management software, Aspect/Alvaria preferred
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmative Action/Equal Opportunity Employer.
Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determin...
....Read more...
Type: Permanent Location: London, US-KY
Salary / Rate: 24.54
Posted: 2024-09-04 08:26:52
-
Description & Requirements
Maximus is currently looking for Senior Workforce Management Specialist(s) at the Chester, VA location.
This position is responsible for providing proactive, solutions-oriented support for the contact center management and WFM team.
Essential Duties and Responsibilities:
- Performs various production control activities including gathering and filing records.
- Determines operational sequences required to produce products.
- Assists in resolving production conflicts while maintaining scheduled requirements.
- Assists in communicating deadlines to all internal departments and external suppliers.
- Reviews job orders, shipping needs and material requirements before developing operational sequences.
- Prepares and reviews production reports.
- Provides guidance and work leadership to less-experienced Planners.
- Participates in special projects as required.
The 6 month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- High School diploma or equivalent required, Bachelor's degree preferred
- Experience in workforce management software, Aspect/Alvaria preferred
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmative Action/Equal Opportunity Employer.
Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determini...
....Read more...
Type: Permanent Location: Chester, US-VA
Salary / Rate: 25.62
Posted: 2024-09-04 08:26:51
-
Description & Requirements
Youtube Video
Customer Service Representative - Healthcare
Location - Phoenix, AZ (On-site Position)
Hourly Base Pay - $17.98 plus $1800+ in potential bonuses!
*
Schedule - Regular and Limited-Service Full-Time schedules available
Please note, this posting is for both regular and limited service (FT) positions.
All positions are on-site only.
This job posting is for upcoming classes in Phoenix, AZ; hours, schedule, and targeted start date are discussed with recruiter.
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7pm and 5am.
Providing Customer Care to America's Most Vulnerable.
Are you passionate about making a positive impact on people's lives? Do you have a knack for providing exceptional customer service? If so, then we have an opportunity for you! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team.
About the role
This position will provide customer care to some of the most vulnerable communities in America who need to maneuver through complex healthcare plans.
To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success.
Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Base rate $17.98/hr.
+ 10% shift differential for evening shifts
- $1800 + in bonus opportunities, including training completion, referrals and more
*
- Additional $1000 in bonus opportunities for Limited-Service positions
*
- 401k with company match
- Paid accrued Sick Leave and PTO plus 11 paid holidays
- Company paid, base employee Medical Coverage
- Employee Assistance Program (EAP)
- Employee Wellness and Discount Programs
- Flexible scheduling options
- A supportive environment with career development and promotional opportunities
- No cold calling, sales, or collection calls!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard tech...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 17.98
Posted: 2024-09-04 08:26:50
