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Contribute to leading-edge security and resilience efforts, advancing protective strategies and propelling continuous improvement.
As a Vice President - Third Party Assessment & Exercises in CTC, you will be accountable for the quality, consistency, and effectiveness of third-party cybersecurity assurance outcomes across the region.
You will lead and develop a senior team of assessors across multiple locations, act as a trusted escalation point, and represent the function with senior stakeholders.
You will translate complex technical risk into clear, business-relevant insights and act as deputy to the Global Third-Party Assurance Lead when required, ensuring continuity of leadership and decision-making.
Job responsibilities
* Design and execute testing and simulations - such as penetration tests, technical controls assessments, cyber exercises, or resiliency simulations, and contribute to the development and refinement of assessment methodologies, tools, and frameworks to ensure alignment with the firm's strategy and compliance with regulatory requirements
* Evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation
* Collaborate closely with cross-functional teams to develop comprehensive assessment reports - including detailed findings, risk assessments, and remediation recommendations - making data-driven decisions that encourage continuous improvement
* Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations.
Apply this knowledge to enhance the firm's assessment strategy and risk management.
Engage with peers and industry groups that share threat intelligence analytics
* Lead, coach and develop a team of senior Third-Party Cybersecurity Assessors across multiple North America locations, driving accountability and performance
* Own regional delivery quality and consistency, including quality assurance over assessment outputs and alignment to global methodology and standards
* Act as the primary escalation point for complex supplier risks, delivery challenges, and stakeholder issues
* Serve as leadership proxy for the Global Third-Party Assurance Lead, representing the function and owning decisions when required
* Drive service development and continuous improvement of third-party assurance processes, tools, and ways of working
* Translate complex technical cybersecurity risks into clear, actionable insights and engage effectively with senior stakeholders across Cybersecurity, Technology, Risk and the Business
Required qualifications, capabilities, and skills
* Obtain 5+ years of experience in cybersecurity or resiliency, with demonstrated exceptional organizational skills to plan, design, and coordinate the development of offensive security testing, assessments, or simulation exercises
* Excellent communication, collaborati...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:45
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Join the firm thatFORTUNE has named one of the top five "World's Most Admired Companies" andLinkedInranked #1 out of 50 of thebest companies in the U.S.forbest places to work and grow your career.
As a Loan Servicing Associate I within JPMorganChase, you will manage a portfolio of loans, interpret loan documents, and ensure deadlines are met, significantly impacting our Lending Services department.
You will use your knowledge of loan servicing to resolve problems, make informed decisions, and suggest improvements.
Proficiency in conflict management, critical thinking, and stakeholder management will help you navigate conflicts and achieve beneficial outcomes.
You will apply strategic planning and time management skills to align operations with long-term goals.
Additionally, your role involves training others, managing projects, and having your work reviewed by more experienced professionals.
Job responsibilities
* Interpret and manage loan documents for an assigned portfolio, ensuring compliance with terms and deadlines.
* Utilize critical thinking skills to identify and resolve short-term loan servicing issues within established policies and procedures.
* Collaborate with internal and external stakeholders to facilitate discussions and negotiations, aiming to resolve conflicts and drive win-win solutions.
* Contribute to the improvement of current loan servicing methods by proposing and implementing changes based on in-depth understanding of lending services.
* Provide training and guidance to junior team members on loan servicing tasks, fostering their professional growth.
Required qualifications, capabilities, and skills
* Two or more years of experience or equivalent expertise in managing and interpreting loan documents within a financial institution.
* Demonstrated proficiency in conflict management, with a track record of facilitating discussions and negotiations to resolve conflicts.
* Proven ability to apply critical thinking skills to identify and resolve loan servicing issues within established policies and procedures.
* Experience in training and guiding others on loan servicing tasks, fostering their professional growth.
* Advanced proficiency in strategic planning and time management, with a history of efficiently managing tasks and aligning operations with long-term goals.
Preferred qualifications, capabilities, and skills
* Collaborate effectively with cross-functional teams to ensure seamless client service operations, leveraging strong interpersonal relationship skills and a focus on enhancing client satisfaction and service delivery.
* Demonstrate flexibility and adaptability, maintaining a positive and optimistic attitude while adjusting to changing conditions and priorities.
* Exhibit teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative, and showing a willingness to learn and receive direction.
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:45
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The J.P.
Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P.
Morgan Advisors, Personal Advisors and Self-Directed - our digital investing platform.
The combined business has ~$600 billion in Assets Under Management and ~5,000 advisors located across 3,500 branches and 20 offices.
As a Lending Specialist with focus on Pricing and Profitability within JPMorgan Wealth Management, you will drive the financial optimization and strategic direction of our lending business.
In this high-impact role, you will serve as a key partner to Financial Advisors, Market Leadership, and cross-functional teams, leveraging your expertise to shape pricing strategies, enhance profitability supporting sustainable loan growth and balance sheet optimization.
You will be responsible for developing and refining the lending pricing framework, including partnering with other lines of business to develop new pricing models and influence positive outcomes for JPMorgan Wealth Management.
This is a unique opportunity for a strategic, finance-focused professional to make a visible impact on the growth, profitability, and innovation of JPMorgan Wealth Management's lending business.
Job responsibilities
* Develop and implement lending pricing strategies in partnership with USPB, Finance, and Treasury to optimize profitability and support relationship-based pricing models.
* Analyze and refine Advisor compensation plans to balance business incentives with overall lending profitability and growth objectives.
* Establish and maintain robust controls and review frameworks for pricing exceptions, ensuring consistent application and adherence to key profitability metrics (LROE, RROE).
* Collaborate with Product, Finance, and Technology teams to drive initiatives that enhance balance sheet management, capital optimization and support lending business innovation.
* Lead annual financial review processes (FLRA) and engage with LOB CFOs to conduct broad-based pricing reviews and expand financial metrics across lending products.
* Collaborate across functional partners to ensure operational excellence and superior client outcomes.
Required qualifications, capabilities, and skills
* Minimum of 6 years of financial services, finance, or treasury experience
* Valid and active Securities Industry Essential Series 7 & Series 66 licenses (63/65) and NMLS registry, or successfully obtain within 120 days from start date as a condition of employment
* Proven experience in lending sales, pricing strategy, financial analysis, or treasury within a financial services environment.
* Strong analytical skills with expertise in financial modeling, profitability analysis, and data-driven decision making.
* Demonstrated ability to collaborate across functions (Finance, Treasury, Product, Technology) and influence key stakeholders....
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:44
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DESCRIPTION:
Duties: Execute security solutions design, development, and technical troubleshooting with the ability to apply knowledge of existing security solutions to satisfy security requirements for clients (e.g., product, platform, and application owners).
Create secure and high-quality production code.
Design, code, and test application programming in multi cloud environment.
Perform software maintenance and improvements using knowledge of the application, data, and infrastructure architecture disciplines.
Design and develop scalable applications for cloud.
Proactively identify hidden problems and patterns in data and use these insights to drive improvements to coding hygiene and system architecture.
Resolve high impact production issues and ensure smooth flow of business applications.
Drive and select cost-effective security solutions.
Implement best practices, new policies, and emerging trends to enhance the strategic roadmap.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Business Analytics, Electronic Engineering, Computer Science, Software Engineering, Information Systems, Information Technology, Computer Engineering, or related field of study plus 3 years of experience in the job offered or as Security Engineer, Data Engineer, Software Engineer, IT Analyst, or related occupation.
The employer will alternatively accept a Bachelor's degree in Business Analytics, Electronic Engineering, Computer Science, Software Engineering, Information Systems, Information Technology, Computer Engineering, or related field of study plus 5 years of experience in the job offered or as Security Engineer, Data Engineer, Software Engineer, IT Analyst, or related occupation.
Skills Required: This position requires three (3) years of experience with the following: designing with Java 8 and above, including features such as lambda expressions, streams, or multi-threading capabilities.
This position requires any amount of experience with the following: working with Agile methodologies including Scrum and Agile ceremonies including stand-ups, retrospectives, and sprint planning to adapt to iterative development and continuous feedback; developing with Java programming; utilizing HTML, JavaScript, and JQuery for developing interactive and responsive web interfaces; developing applications in Spring Core, Spring MVC, Spring Security, and Spring Data for dependency injection, aspect-oriented programming; building microservices using Spring Boot, including its starters and auto-configuration; working with Object Relational Mapping (ORM) principles and the Hibernate framework to craft HQL queries and manage entity relationships; designing RESTful web services with Java Spring Boot, Spring, and JPA with REST principles; utilizing GIT for version control, branching, merging, and conflict resolution; deploying applications on Apache Tomcat server with Tomcat configuration and optimization; designing RESTful APIs using Swagger or Ope...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:44
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The J.P.
Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P.
Morgan Advisors, Personal Advisors and Self-Directed - our digital investing platform.
The combined business has ~$600 billion in Assets Under Management and ~5,000 advisors located across 3,500 branches and 20 offices.
As a Lending Specialist within JPMorgan Wealth Management, you will offer comprehensive lending expertise, acting as the primary point of contact for Financial Advisors, Clients, and Market Leadership who rely on your knowledge to navigate lending needs and deliver exceptional outcomes.
In this high-impact and fast paced role, you will have the opportunity to make a tangible difference every day, whether it's by providing seamless execution of new lending requests, designing innovative solutions, or helping clients and advisors unlock new opportunities for growth and financial success.
Your work will directly contribute to the expansion of our high growth lending business, as you generate new business, deepen existing relationships, and champion the full suite of JPMorgan's lending capabilities.
By promoting broader awareness and understanding of our products, you will empower advisors to confidently address client needs and proactively identify new ways to add value.
Collaboration is at the heart of this position, as you will partner with internal teams to resolve production, quality, and escalated client service or risk-related issues, always striving for operational excellence and a superior client experience.
The pace of change and innovation in this business means you will be at the forefront of shaping the future of lending within Wealth Management, driving sustained growth, and setting new standards for service and performance.
This is a unique opportunity for a strategic, client-focused professional to have a lasting and visible impact-not only on the business, but on the lives and financial well-being of clients and advisors across the region.
Your expertise, initiative, and commitment will help define what's possible in a high-growth environment where every day brings new challenges and the chance to make a real difference.
Job responsibilities
* Serve as the primary point of contact for Financial Advisors and Market Leadership, providing expert guidance on lending products and solutions to support client needs and business growth.
* Drive opportunities Advisors, offering recommendations and insights based on specific credit policies and guidelines to facilitate informed decision-making.
* Demonstrate decisiveness by making thoughtful and timely decisions in high-volume and ambiguous situations, consistently striving for the best outcomes for both clients and the firm.
* Participate in projects focused on productivity improvements, compliance, and product enhancements, contributing to the ongoing evolution and succ...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:43
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The Workforce Management team at J.P.
Morgan Wealth Management plays a vital role in ensuring our contact centers run efficiently and deliver exceptional service.
By partnering with local management and leveraging real-time data, the team optimizes staffing, manages schedules, and supports process improvements to meet business needs and client expectations.
Their strategic approach helps maintain high service levels and drive operational excellence across the firm.
As a Local Real-Time Workforce Management Analyst in our Workforce Management team, you will play a key role in optimizing staffing and service levels for J.P.
Morgan Wealth Management's contact centers.
Leveraging your analytical skills and strategic mindset, you'll partner with local management and cross-functional teams to make real-time staffing decisions that respond to dynamic business needs.
If you thrive in a fast-paced environment and are passionate about driving operational excellence, you may be the perfect fit for our team.
Job responsibilities :
* Perform staffing analysis and modify employee schedules to align with business needs
* Manage daily service levels to support operational objectives
* Optimize staffing schedules across multiple sites, queues, and business functions at 30-minute intervals
* Participate in daily leadership calls to identify opportunities and recommend improvements for availability
* Communicate overtime requirements to leadership and secure necessary resources
* Minimize idle time and promote effective entitlement usage
* Maintain and configure Aspect eWFM system settings
* Provide intraday and ad-hoc reporting as needed
* Guide and execute changes that enhance staffing and service levels
* Collaborate with eWFM Administration, Leadership, and Technology teams
* Contribute to projects and initiatives that support process improvements
Required qualifications, capabilities, and skills
* 2 years of call center experience with emphasis on intraday support through schedule modification
* Strategic mindset and highly analytical thinker with sound business judgment
* Maintain a positive attitude and act as team player while delivering on high priority, time-sensitive initiatives
* Strong PC skills (Microsoft Office including Excel, PowerPoint, Word and Visio)
Preferred qualifications, capabilities, and skills
* 2 years of Workforce Management experience in a 500+ seat environment
* Aspect/eWFM application experience preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total re...
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Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:43
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Hayward, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:43
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Make your mark in an innovative product through impactful client collaboration and crafting exceptional solutions that cater to clients' needs.
As a Senior Product Solutions Associate in Global Corporate Banking, you are a significant contributor to a team that defines and configures complex product solutions for key client relationships and prospect opportunities.
You draw from research and client feedback to develop unique product solutions in partnership with Sales and coordinate with product teams to support new product development.
Job responsibilities
* Supports the strategic definition and configuration of optimal solutions that address clients' needs and objectives through collaboration with our clients and other internal teams such as Sales and Product
* Contributes to the construction of pricing proposals and value analysis reports to demonstrate product benefits to clients
* Delivers compelling oral and written presentations with associated technical skills in building sales decks and training collateral
* Establishes forums to coordinate across the Product Solutions team to enable a successful configuration of solutions
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in problem-solving on a team within a cluster of products
* Experience supporting the sales cycle by producing sales decks, training collateral, pricing proposals, and value analysis reports
* Demonstrated prior experience working in a highly matrixed and complex organization
* Experience managing projects or initiatives from concept to competition
* Proficiency in Microsoft Word, Excel, and PowerPoint
* Proficiency in data analysis tools such as SQL, Tableau, PowerBI, and Salesforce
Preferred qualifications, capabilities, and skills
* Attention to detail and accuracy
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coach...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:42
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DESCRIPTION:
Duties: Develop mathematical models for Value at Risk (VaR) and Stress VaR for commodity, FX, and Rates exotics products.
Develop and enhance quantitative tools in analyzing profit-and-loss function of financial products, and statistical properties of instruments' price drivers.
Document modeling choices and corresponding statistical analysis.
Develop on-going testing regimens to ensure that the models behave according to expectations through time.
Collaborate with Model Risk Review & Governance during internal model review, and on-going model governance processes.
Engage with Market Risk Governance, Market Risk Coverage, valuation-model developers and the trading desks to understand products and strategies.
Design and develop software frameworks for analytics and their delivery to systems and applications.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Financial Engineering, Finance, Mathematics, or related field of study plus one (1) year of experience in the job offered or as Quantitative Research, Quantitative Analyst, Financial Analyst, Market Risk, Regulatory/Capital Reporting, or related occupation.
Skills Required: This position requires one (1) year of experience with the following: performing statistical testing using independence tests, chi-square tests, regression, classification, correlation, p-value, and time series analysis including stationarity, moving average, and autocorrelation techniques; performing data structuring, data manipulation, and data queries on financial data using Python and SQL; performing data analysis and visualizations using Python Pandas, Jupyter, scipy, numpy, and matplotlib; option pricing techniques using Black-Scholes model and Put-Call parity; probability theory, Monte Carlo Simulations, Brownian motion, and stochastic differential equations applied to financial products; testing mathematical models on Value at Risk (VaR) and explaining market risk to market risk management; calculating VaR and stress VaR; analyzing VaR model performance; explaining profit and loss of financial products to market risk management and identifying major driving risk factors; explaining model behaviors and presenting testing results to clients and stakeholders.
Job Location: 270 Park Avenue, New York, NY 10017.
Full-Time.
Salary: $200,000 - $285,000 per year.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may rec...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:42
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We're driven by curiosity, passion, optimism, and the belief that everybody can grow.
As a Data Scientist Lead in our Card Analytics team, you will work on projects that integrate agentic workflows, business intelligence, data engineering, and data visualization to grow our cards business.
You will play a pivotal role in developing our generative AI use cases and approach while focusing on Digital Analytics and Customer Journey.
Your work will involve leveraging your technical skills and business acumen to collaboratively design and implement end-to-end solutions with tangible commercial impact for our clients and customers.
Utilizing tools such as Databricks, Python, Tableau and Alteryx, you will develop data pipelines and dashboards, prototype new generative AI capabilities and features, and ensure the quality and integrity of our intelligent solutions.
Your contributions will help streamline operations, enhance decision-making, and foster growth through innovative AI applications.
Job Responsibilities
* Learn our business and how JPMorgan delivers value for our clients globally
* Leverage your technical skillset and curiosity to identify opportunities to help grow our Cards business
* Build and rigorously test new data and AI driven insights
* Develop scalable frameworks for seamless AI model integration across business applications.
Ensure solutions can adapt and expand as needed.
* Build and test AI agents.
Iterate designs to enhance functionality and user experience.
Conduct rigorous testing for reliability and effectiveness.
* Use tools like Databricks, Python, Tableau and Alteryx to create data pipelines and dashboards.
Support AI-driven insights and decision-making.
* Monitor AI model performance.
Identify areas for enhancement.
Implement updates to maintain quality and relevance.
* Work on agile teams to support data-driven decision-making and client relationship management.
Required Qualifications, Capabilities, and Skills
* Degree in a scientific field (Computer Science, Engineering, Data Science, etc.) with 6+ years of experience in AI/ML or data science
* Understanding of AI models, including large language model (LLM) capabilities and limitations.
* Experience with statistical analysis, data-driven decision-making, and pattern identification.
* Familiarity with AI/ML model evaluation and relevant metrics.
* Creative problem-solving skills.
* Experience with Python and SQL.
* Exposure to cloud platforms such as AWS, GCP, or Azure, and SDLC concepts.
* Strong communication and collaboration skills, with the ability to work effectively in teams.
* Willingness to learn and contribute to agentic AI architectures.
Preferred Qualifications, Capabilities, and Skills
* Experience in data analysis, data science, or related fields.
* Familiarity with AWS, Databricks for data management and analysis.
* Understanding of quality assurance...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:42
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Join a leading financial institution and help shape the future of cash concentration solutions.
As a Senior Product Delivery Associate in Liquidity and Account Solutions, you are trusted with enabling the delivery of products in a stable and scalable way.
Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
You'll utilize your expertise to develop and enhance solutions that empower clients to optimize their liquidity.
Your work will be informed by robust user research and client feedback, enabling you to deliver innovative products and continuously improve existing offerings.
You'll collaborate with teams across technology, operations, sales, and client services to ensure seamless product integration and delivery, directly impacting the success of our clients' treasury operations.
J.P.
Morgan Liquidity & Account Solutions ("L&AS")works with global clients with complex cash management needs who operates across multiple countries, currencies, legal entities, and time zones, including multi-national corporations, high-growth technology companies, commercial banks, non-bank financial institutions, central banks and broker dealers.
Our advanced, end-to-end solutions which combine physical, notional and virtual techniques enable our clients to achieve visibility, control and optimization of working capital.
Job Responsibilities
* Support management and commercialization of cash concentration products in partnership with product leads.
* Conduct deep dives to understand technical functionality and participate in product discovery with stakeholders.
* Collaborate with Product Managers to identify new opportunities and capture client requirements.
* Assess impacts of new features to ensure strategic alignment and client value.
* Gather and analyze user research and market data to inform the product roadmap.
* Manage change readiness and launch activities for new product enhancements.
* Develop and update product materials and collateral for Sales and PSS teams.
* Track and evaluate product metrics to identify improvement opportunities.
* Monitor KPIs to support revenue goals and spot emerging trends.
* Respond to sales inquiries, support go-to-market strategies, and create sales enablement materials.
* Gather sales feedback to inform product development and ensure alignment between Sales and Product teams.
Required Qualifications, Capabilities, and Skills
* 3+ years of experience in product management or a related field, with a strong focus on cash concentration, treasury management, or liquidity solutions.
* Demonstrated performance in either product management or relevant domain area.
* In-depth understanding of the cash concentration product development lifecycle, including ideation, design, development, testing, and launch.
* Experience in product lifecycle activities, especially discovery and requirements definit...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:41
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Are you energetic and excited to deliver excellent customer service in a fast-paced tech support environment? Then you've found the perfect position-resolve incidents quickly, collaborate across teams, communicate clearly, and keep risk top of mind.
As a Transactions Specialist III in the Integrated Monitoring and Control Center (IMCC) Team, your primary responsibilities will include playing a crucial role in managing incidents and providing L1 Technology support for the Fulfillment Archive Service Product.
You will act as a liaison between support groups and the line of business, ensuring timely resolution of operational issues.
Job responsibilities
* Manage IMCC incidents to ensure timely resolution and appropriate comments and escalation.
* Provide L1 Technology support for the Cash and Check Management Product.
* Analyze details and research utilizing multiple systems to resolve problems.
* Maintain strict adherence to established risk procedures and on-going risk education.
* Escalate concerns to appropriate production area and/or owner partners when necessary.
* Assist other team members with problem resolution to create a team synergy focused on the customer concern.
* Communicate clearly with a variety of internal/external clients including senior management.
* Participate in site projects as SME for service enhancements of system and processes.
* Lead and/or provide support of all Continuous Improvement activities.
Required qualifications, capabilities, and skills
* Oral & written communication skills, problem-solving skills, and strong organizational skills.
* Advanced MS Office skills.
* Attention to detail and ability to work and make decisions with minimal supervision.
* Flexibility to adapt to changing business needs.
Preferred qualifications, capabilities, and skills
* Technical qualification/skills.
* SQL Knowledge.
* Prior Level 1 incident management experience.
* Ability to effectively communicate across all levels of leadership.
* Ability to maintain confidentiality and multitask.
Work Schedule: Tuesday-Saturday 1:30pm-10:00 pm EST
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and progra...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:41
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Job Description
Be part of a dynamic team where your distinctive skills will contribute to a winning culture and team.
As a Data Engineer III at JPMorgan Chase within the Consumer and Community Banking and Data Technology, you serve as a seasoned member of an agile team to design and deliver trusted data collection, storage, access, and analytics solutions in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Develops secure high-quality production code, and reviews and debugs code written by others
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Collaborate closely with cross-functional teams to develop efficient data pipelines to support various data-driven initiatives
* Implement best practices for data engineering, ensuring data quality, reliability, and performance
* Contribute to data modernization efforts by leveraging cloud solutions and optimizing data processing workflows
* Perform data extraction and implement complex data transformation logic to meet business requirements
* Leverage advanced analytical skills to improve data pipelines and ensure data delivery is consistent across projects
* Monitor and executes data quality checks to proactively identify and address anomalies
* Ensure data availability and accuracy for analytical purposes
* Communicate technical concepts to both technical and non-technical stakeholders
Required qualifications, capabilities, and skills
* Experience with ETL tools like Ab Initio, Informatica, Data Pipeline and workflow management tools (Airflow, etc.)
* Strong hands on coding experience with PySpark, Python and AWS
* Experience working with modern Data Lakes : (Snowflake, Databricks etc.)
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Very strong problem solving skills
* Proficiency in automation and continuous delivery methods
Preferred qualifications, capabilities, and skills
* Advanced in one or more programming language(s) like SQL, Java etc
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning etc.)
* In-depth ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:41
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorganChase within the Commercial and Investment Bank organization, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Works directly with business, quant and technology teams to articulate new technology requirements and solve business problems
* Collaborates with other members of a globally distributed team to brainstorm new ideas/solutions
* Develops specific enhancements and/or build new solutions to fulfill business objectives related to new business requirements.
* Takes ownership of feature deliveries through the full SDLC process, including requirements gathering, development, unit and integration testing, packaging, deployment, and support
* Works closely with other technology teams to ensure that required changes are made in other systems
* Ensures technology solutions meet business and client requirements, that they are robust and supportable
* Provides 3rd Level production support - analyze issues observed in production, provide detailed analysis and recommendations to production management groups, and identify opportunities to improve the production system
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages including Python or Java
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Experience with full development lifecycle and tools, including Git/Bitbucket, Jira
* Experience with Test-Driven Development (TDD)
* Experience supporting production environments, responding to user concerns, and taking ownership of production issues
Preferred qualifications, capabilities, and skills
* Experience with Databases - relational as well as No-SQL - Sybase / Oracle / Mongo DB
* Hands-on experience with Java technologies/frameworks such as Spring/Spring Boot, and REST based services
* Understanding of Java Core concepts, including object-oriented design, memory management, multi-...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:40
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Join our global team as a visionary product leader dedicated to enhancing the Self-Directed Investing experience for affluent clients.
You will play a pivotal role in shaping the future of client benefits, driving innovation, and delivering high-quality experiences that resonate with our clients.
As a VP in the Self-Directed Investing business, you will lead efforts to understand affluent client needs, inform new feature development, and create new benefits in partnership with wealth management teams and cross-functional teams across the company.
Your work will drive awareness of existing relevant benefits for SDI clients, ensuring they are informed and empowered to grow their wealth.
Job responsibilities
* Lead the development of new client benefits by collaborating with wealth management teams and cross-functional partners.
* Conduct research and discovery sessions to understand affluent client needs and inform new feature development.
* Develop and scope new benefits, ensuring alignment with client needs and business goals.
* Create experiences that drive awareness of existing benefits for SDI clients, leveraging digital channels and communication strategies.
* Collaborate with design, engineering, and analytics teams to deliver high-quality experiences that exceed client expectations.
* Facilitate decision-making and prioritize initiatives to optimize client benefits and experiences.
* Present work and communicate status and key decisions clearly and frequently to stakeholders.
Required qualifications, capabilities and skills
* 7+ years of experience in product development, with a focus on client benefits and digital experiences.
* Strong understanding of affluent client needs and experience in the self-directed investing or wealth management industry.
* Proven ability to lead cross-functional teams and drive innovation in a global organization.
* Excellent communication and presentation skills, with the ability to influence and partner effectively across teams.
* Commitment to delivering high-quality experiences and driving client awareness and engagement.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee n...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:40
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Join a dynamic team at J.P.
Morgan, where you'll play a key role in supporting global clients and optimizing margin and treasury operations in Futures & Derivatives Clearing - Global Equity Operations.
Make an impact by driving process improvements and collaborating across international teams.
As a Cleared Margin Client Service and Treasury Operations Associate II in Global Equity Operations team, you will manage range of tasks including settling margin values (Cash, Securities, Letters of Credit) with clients, cash funding, global non-cash collateral settlements, Foreign Exchange (FX) trade processing, reconciliation and break resolution, settling margin obligations at Central Counterparties and owning the full life cycle of the underlying securities trades of expired options and futures.
You will work closely with global teams, ensuring timely settlements and maintaining a controlled environment that supports business growth and regulatory compliance for Futures & Options and Over-The-Counter (OTC) Cleared Derivatives.
Job responsibilities:
* Manage and optimize client collateral while monitoring its movement.
* Respond to incoming margin settlement requests from clients, compare them to JP Morgan's exposure, and agree on the amount and type of asset to be moved.
* Drive continued development of the Clearing Client Service offering.
* Ensure timely settlement of trades with exchanges and clients; follow up promptly on any failed settlements.
* Fund exchange cash accounts accurately and process client Foreign Exchange (FX) transactions.
* Prevent client payments from resulting in deficits and follow up on counterparty issues.
* Maintain a controlled environment by adhering to and updating operational procedures.
* Report significant issues to management, respond quickly to internal inquiries, support reconciliations, resolve discrepancies, and assist with reporting and root cause analysis.
* Handle ad hoc management requests, operational investigations, and audit requirements.
* Review processes regularly, suggest improvements, implement enhancements, participate in strategic Straight-Through Processing (STP) initiatives, and manage complex change requests.
* Ensure full compliance with all control and educational requirements.
Required qualifications, capabilities and skills:
* Previous Operations experience of Futures and Options (Cleared & Over-The-Counter (OTC)) or similar background.
* Working knowledge of client service, cash funding, global settlements & reconciliations.
* Strong problem-solving & strategic thinking and should be able to develop solutions for clients and drive process improvements.
* Should possess high accuracy & attention to detail, maintain precision and highly numerate, with strong proficiency in Excel and core systems.
* Must possess strong communication skills, as the role involves detailed interactions across multiple lines of bus...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:39
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Cedar Rapids, US-IA
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:39
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Germantown, US-WI
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:39
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The J.P.
Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P.
Morgan Advisors, Personal Advisors and Self-Directed - our digital investing platform.
The combined business has ~$600 billion in Assets Under Management and ~5,000 advisors located across 3,500 branches and 20 offices.
Join one of the world's most innovative financial organizations and make a significant impact as a Product Associate in JP Morgan Self-Directed Investing.
Leverage user research, analyze metrics, and collaborate across teams to drive the creation and continuous improvement of our products.
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Product Associate in the self directed investing space, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
* At least 2 years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
* Experience and interest in self-directed investing strongly preferred.
* Basic understanding of Margin lending and Options trading
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We a...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:39
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You are customer focused and enjoy learning about financial solutions for middle market clients.
A role as a Commercial & Specialized Industries Banking/Treasury Analyst is for you.
As an Analyst in Commercial & Specialized Industries, you will work both independently and as part of a team to introduce a broad spectrum of banking & payments solutions to clients.
As an analyst in the hybrid banking/treasury rotation you are responsible for supporting Bankers, and Treasury officers through business development, deal execution and client management.
The Commercial & Specialized Industries Analyst Program is a rotational experience designed to expose you to the many areas of direct client work across banking, treasury, and credit analysis with client-facing work, as well as extensions of these functions through strategic project work and more.
Throughout your program timeline you will hone your financial and client-facing skills to build your career in the financial services industry.
Job Responsibilities
* Work on financial models to support financing transactions
* Assist in the completion of credit approval memos
* Prepare marketing materials for use in client meetings (covering topics such as financing alternatives, working capital optimization, and industry analysis)
* Learn how to identify treasury product solutions to benefit clients' long-term planning
* Develop an understanding of the full breadth of J.P.
Morgan products and service offerings
* Conduct client and prospect research to support business development effort
Required Qualifications, Capabilities and Skills
* Minimum GPA 3.2 required
* Superior analytical, leadership, interpersonal and written/verbal communication skills
* Keen attention to detail and creative mindset
* Proven ability to multi-task and meet deadlines in a fast-paced environment
* Exhibit sound judgement, agility, and the ability to work as a team player
Preferred Qualifications, Capabilities and Skills
* 1+ years relevant experience post-college graduation; experience in financial services, accounting, or a related field is a plus
* Completed BA/BS degree (Business, Finance & Accounting preferred; all majors considered)
* Some exposure to credit fundamentals and/or previous client exposure is a plus
* Knowledge of the market dynamics and its business environment preferred
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader...
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:38
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Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting customer relationships.
As a Customer Success Director in Solution Discovery, you are one of the leaders driving impact on the Customer Success team.
Oversee our customer success initiatives, drive customer health metrics, and manage the customer's onboarding journey of the product's adoption, expansion, and retention for some of our largest customers.
As a leader in this space, you establish best practices and closely collaborate with a cross-functional team to deliver exceptional customer experiences.
Job responsibilities
* Develops and executes a comprehensive customer success strategy through proactive engagement, onboarding, product adoption, expansion, and execution, while considering past and current strategies to identify opportunities for improvement and align with company objectives
* Coaches the team on account meeting best practices including communications, customer retention, research, and expansion
* Builds and owns the strategy for key success metrics to track customer health, adoption, retention rates, and customer satisfactions (CSAT), and delivers these metrics to leadership
* Takes a customer-first view which ties back to how the product impacts our customer groups
* Supports an internal JPMC line of business as an internal customer of our central Infrastructure Platform (IP) organization.
* Supports customer broadly as their cloud tech advisor and navigator of the IP org which includes private and public cloud platforms, products, abstraction layers, and tooling.
* Leads a cross-functional matrixed resources including Solutions Architects, Customer Success Analysts, and Operational/Production support resources.
* Drives annual planning and delivery structures in collaboration with customers, beginning with strategic annual planning sessions.
* Identifies shared customers goals and areas where IP enablement is essential, aligning IP owners to drive delivery towards these objectives.
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise in customer success roles in product or technology
* Experience managing customer bases with technology applications and advising teams on best practices
* Proven ability to influence the adoption and retention of our products across a diverse customer base
* Demonstrated prior experience leading a team across highly matrixed and complex organizations while delivering value at scale
* Demonstrated knowledge of both public and private cloud offerings as well as technical proficiency across compute, databases, networking, machine learning, and data analytics domains.
* Exhibit strong writing and communication skills with experience constructing technical business cases, calculating ROIs, and developing strategic pla...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:38
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Lutherville Timonium, US-MD
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:37
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Associate in Home Lending Risk Strategy Analytics, you will support Chase's mortgage strategic initiatives with a balanced risk view by providing fact-based analyses.
You will also closely collaborate with Home Lending Risk Policy and Product Strategy to better align the growth strategy with risk appetite and reputational substantiality.
Job Responsibilities:
* Apply technical and analytical skills to support daily risk analytics and identify data trends or patterns in complex datasets.
* Present clear, actionable data insights to stakeholders using effective visualization and communication.
* Research and assess emerging risk trends in the housing market, regulatory landscape, and consumer behavior, recommending adaptive strategies to mitigate credit risk.
* Collaborate with cross-functional teams to address business challenges, define risk segmentation, and establish appropriate risk tolerance limits.
Required qualifications, capabilities, and skills:
* Bachelor's degree in a quantitative field is required
* 2+ years of hands-on experience with SAS or SQL
* Excellent written and verbal communication abilities
* Proficient in Microsoft Office, particularly PowerPoint, with a talent for presenting information clearly and logically
Preferred qualifications, capabilities, and skills:
* Experience with reporting tools such as Tableau is preferred
* Familiarity with Home Lending line of business or Consumer Lending is a plus.
To be eligible for this role, you must be authorized to work in the United States.
We do not offer any type of employment-based immigration sponsorship for this role.
Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:37
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Join a dynamic team where your expertise drives impactful results in the Alternative Assets space.
At JPMorgan Chase, you'll collaborate with talented professionals, expand your skills, and contribute to innovative solutions.
We offer opportunities for career growth and the chance to work on high-profile transactions.
Be part of a culture that values teamwork, integrity, and continuous learning.
Your contributions will help shape the future of asset management.
As an Asset Management Alternatives Middle Office Operations - Associate on the Trade Lifecycle team, you support critical middle office functions for alternatives products.
You will act as a key liaison between front office teams, internal support groups, and external vendors, ensuring smooth trade execution and settlement.
In this role, you will build strong relationships with stakeholders and provide day-to-day support to portfolio managers and investment specialists.
The Trade Lifecycle team supports a diverse range of private investment products, including direct equity and credit solutions, giving you exposure to complex deal structures and the end-to-end trade process.
Middle Office helps to implement strategic operating models, defines opportunities to increase automation and uncovers process efficiencies.
Our team fosters a supportive environment focused on knowledge sharing, professional development, and process improvement, where your initiative and attention to detail will make a meaningful impact.
Job Responsibilities
* Support middle office and operations processes for private capital business products
* Partner with deal teams to monitor the pipeline for anticipated deal fundings
* Oversee outsourced operations by working closely with third-party service providers
* Build and maintain strong relationships with key business stakeholders
* Track upcoming deal closings and manage the funding process for transactions
* Ensure accurate trade booking and set up new assets in internal systems
* Reconcile cash and position discrepancies promptly and accurately
* Work closely with platform team on investment valuations process
* Coordinate with stakeholders in Risk, Compliance, Technology, Control Management, Operations, and Legal
Required Qualifications, Capabilities, and Skills
* Bachelor's degree or higher from an accredited institution
* Five or more years of relevant alternatives operations experience at an asset manager
* Collaborative team player who thrives in an entrepreneurial environment
* Strong analytical, quantitative, problem-solving, time management, interpersonal, and communication skills
Preferred Qualifications, Capabilities, and Skills
* General knowledge of private capital and credit products
* Experience in asset closing and servicing
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many o...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:37
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As a Service Design Lead, Vice President in Serving Operations, you will play a pivotal role in shaping end-to-end customer and employee experiences by leveraging your deep expertise in service design and systems thinking.
Spearhead strategically important initiatives, collaborating with diverse teams to develop innovative solutions that align with business objectives and enhance user satisfaction.
As an expert in service design, apply your advanced knowledge of service design principles to create seamless, inclusive, and accessible experiences for our diverse workforce.
Your strategic thinking, compelling storyboards, and guidance to cross-functional teams will be instrumental in delivering exceptional service experiences.
Key responsibilities
* Develop and implement a comprehensive service strategy to focus on direct and indirect experiences and align business objectives and customer experience enhancement across multiple products and platforms
* Lead cross-functional teams to create storyboards, service blueprints, and research to identify pain points, opportunities for improvement, and champion innovation in products and features of moderate complexity
* Design service blueprints and document processes and touchpoints and incorporate inclusive design principles for seamless, personalized, and accessible experiences
* Create experience maps and service prototypes to illustrate customer journeys, with an iterative mindset for continuous refinement
* Collaborate with stakeholders and product partners to integrate customer-centric decision-making, inform prioritization, and develop experience-led metrics to align business goals
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in service design, experience design, or a related field, focusing on end-to-end customer experiences
* Proven record in innovative service design projects, including journey mapping, service blueprinting, and storyboarding
* Demonstrated expertise in creating direct and indirect experiences for diverse users
* Excellent presentation and communication skills with the ability to articulate design decisions to stakeholders at all levels
* Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals and objectives
* Experience with fast-paced, iterative design approaches involving frequent testing and refining of concepts
Preferred qualifications, capabilities, and skills
* Experience working in complex business domains and/or large-scale enterprise environments
* Ability to understand and articulate how technical opportunities and constraints inform design solutions
* Translate complex user insights and behavioral data into actionable design recommendations that improve user satisfaction and business metrics
Chase is a leading financial services firm, helping nearly half of America's households and sm...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:36
