-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:16
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:15
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:14
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:10
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:06
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:05
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:05
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:04
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:03
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:03
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:02
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:02
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:01
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:00
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:00
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:28:59
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-09-16 11:28:58
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:28:58
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-09-16 11:28:57
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-09-16 11:28:57
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-16 11:28:53
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-16 11:28:49
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:28:45
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:28:44
-
Essential Duties and Responsibilities:
- Responsible for the technology design and definition of software solutions.
- Work with Maximus systems and operations staff to design cost-effective integrated technology solutions comprised of both in house and commercial off-the-shelf products.
- Act as lead technical representative and spokesperson supporting pre-marketing and proposal activities.
- Drive the decision-making for technical decisions in conjunction with systems technical staff.
- Document technical strategies to facilitate operational business needs.
- Review federal, state, and company policies to determine applicability to systems functionality, design, and operation.
- Develop strategies to fulfill requirements and assess effectiveness of implementation.
- Collaborate and coordinate with appropriate internal and external groups to ensure the confidentiality and security of all corporate information.
Job-Specific Essential Duties and Responsibilities:
- Responsible for technology solution bid competitive analysis as it relates to how industry competitors approach technical solution pricing, trends in awards.
- Guide teams regarding estimation best practices, cost optimizations, risks impact and quantification, service level agreement impacts, market or seasonal trends, pricing strategies/approaches, and efficiencies.
- Develop and provide presentations and demonstrations of high-level solution concepts and related estimation models to internal stakeholders.
- Innovate and articulate competitive cutting-edge cloud solutions approaches.
- Strong ability to investigate, evaluate, and recommend new solutions, tools, products, frameworks, and emerging technologies for incorporation into enterprise technology and coding standards.
- Demonstrated ability to troubleshoot complex technical issues, identify root causes, and develop detailed technical proposals and recommendations to resolve problems.
- Strong understanding of software architecture principles, design patterns, development methodologies, integration strategies, and enterprise application development.
- Advanced knowledge and hands-on experience with Microsoft Visual Studio, C#, ASP.NET, MVC, JavaScript, Telerik, Kendo UI, and SQL Server.
- Strong experience with Azure SQL and T-SQL, including database design, development, performance optimization, stored procedures, and complex queries.
- Experience designing and implementing RESTful APIs, web services, system integrations, and distributed applications.
- Experience with Microsoft Azure cloud services, cloud architecture, and modern application deployment strategies.
- Strong understanding of DevOps practices, CI/CD pipelines, source control, automated testing, deployment, and application lifecycle management.
- Knowledge of application security principles, secure coding practices, identity and access management, data protection, and enterprise security standards.
- Ability to establish and maintain techn...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-16 11:28:41
