-
Essential Duties and Responsibilities:
- Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.
- Act as the primary contact for the state client.
- Ensure program operations are in compliance with all applicable requirements of the contract, as well as State and federal regulations.
- Ensure goals and objectives are established by Project Manager that support the overall Project strategies.
- Oversee all project administrative operations including budget, financial controls, and human resources.
- Plan, develop and schedule priorities for achieving operational and performance goals.
- Review management, productivity, and financial reports and studies to ensure program objectives are met.
- Participate in internal audits, research studies, forecasts, and modeling exercises to support Project direction and guidance.
- Manage operational managers, to include performance appraisals, mentoring, and professional/development guidance.
- Demonstrate a high level of dedication and proactive leadership in meeting corporate goals and program objectives.
- Perform other duties as assigned by management.
Minimum Requirements
- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
- Experience leading day-to-day operations of state tolling contracts.
- Experience leading day-to-day operations for a large call center (~700 contact center agents) including meeting all KPIs, SLAs, quality, and compliance requirements.
- Must currently live in, or, be willing to relocate to New York state.
- Experience implementing a State contract of at least 750 people.
- Project Management Professional (PMP) certification.
- Experience creating and presenting reports to clients, highlighting successes, identifying opportunities for improvement, and creating and leading process improvement efforts.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ base...
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Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-16 10:17:13
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Essential Duties and Responsibilities:
- Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.
- Act as the primary contact for the state client.
- Ensure program operations are in compliance with all applicable requirements of the contract, as well as State and federal regulations.
- Ensure goals and objectives are established by Project Manager that support the overall Project strategies.
- Oversee all project administrative operations including budget, financial controls, and human resources.
- Plan, develop and schedule priorities for achieving operational and performance goals.
- Review management, productivity, and financial reports and studies to ensure program objectives are met.
- Participate in internal audits, research studies, forecasts, and modeling exercises to support Project direction and guidance.
- Manage operational managers, to include performance appraisals, mentoring, and professional/development guidance.
- Demonstrate a high level of dedication and proactive leadership in meeting corporate goals and program objectives.
- Perform other duties as assigned by management.
Minimum Requirements
- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
- Experience leading day-to-day operations of state tolling contracts.
- Experience leading day-to-day operations for a large call center (~700 contact center agents) including meeting all KPIs, SLAs, quality, and compliance requirements.
- Must currently live in, or, be willing to relocate to New York state.
- Experience implementing a State contract of at least 750 people.
- Project Management Professional (PMP) certification.
- Experience creating and presenting reports to clients, highlighting successes, identifying opportunities for improvement, and creating and leading process improvement efforts.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ base...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-10-16 10:17:12
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Essential Duties and Responsibilities:
- Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.
- Act as the primary contact for the state client.
- Ensure program operations are in compliance with all applicable requirements of the contract, as well as State and federal regulations.
- Ensure goals and objectives are established by Project Manager that support the overall Project strategies.
- Oversee all project administrative operations including budget, financial controls, and human resources.
- Plan, develop and schedule priorities for achieving operational and performance goals.
- Review management, productivity, and financial reports and studies to ensure program objectives are met.
- Participate in internal audits, research studies, forecasts, and modeling exercises to support Project direction and guidance.
- Manage operational managers, to include performance appraisals, mentoring, and professional/development guidance.
- Demonstrate a high level of dedication and proactive leadership in meeting corporate goals and program objectives.
- Perform other duties as assigned by management.
Minimum Requirements
- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
- Experience leading day-to-day operations of state tolling contracts.
- Experience leading day-to-day operations for a large call center (~700 contact center agents) including meeting all KPIs, SLAs, quality, and compliance requirements.
- Must currently live in, or, be willing to relocate to New York state.
- Experience implementing a State contract of at least 750 people.
- Project Management Professional (PMP) certification.
- Experience creating and presenting reports to clients, highlighting successes, identifying opportunities for improvement, and creating and leading process improvement efforts.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ base...
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Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-16 10:17:09
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Essential Duties and Responsibilities:
- Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.
- Act as the primary contact for the state client.
- Ensure program operations are in compliance with all applicable requirements of the contract, as well as State and federal regulations.
- Ensure goals and objectives are established by Project Manager that support the overall Project strategies.
- Oversee all project administrative operations including budget, financial controls, and human resources.
- Plan, develop and schedule priorities for achieving operational and performance goals.
- Review management, productivity, and financial reports and studies to ensure program objectives are met.
- Participate in internal audits, research studies, forecasts, and modeling exercises to support Project direction and guidance.
- Manage operational managers, to include performance appraisals, mentoring, and professional/development guidance.
- Demonstrate a high level of dedication and proactive leadership in meeting corporate goals and program objectives.
- Perform other duties as assigned by management.
Minimum Requirements
- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
- Experience leading day-to-day operations of state tolling contracts.
- Experience leading day-to-day operations for a large call center (~700 contact center agents) including meeting all KPIs, SLAs, quality, and compliance requirements.
- Must currently live in, or, be willing to relocate to New York state.
- Experience implementing a State contract of at least 750 people.
- Project Management Professional (PMP) certification.
- Experience creating and presenting reports to clients, highlighting successes, identifying opportunities for improvement, and creating and leading process improvement efforts.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ base...
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Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-16 10:17:05
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Essential Duties and Responsibilities:
- Assists the leadership with the day-to-day running of the core functional areas to ensure compliance with the prime contract, all subsequent amendments, program business rules, as well as state and federal regulations.
- Analyzes daily, weekly, and monthly reports for performance measurement and efficiencies
- Participates with project and executive management to establish strategic plans, objectives, initiatives, and work plans
- Assists the leadership in efforts to facilitate a functional, motivated, and cohesive project team
- Directly supervises and manages key Project staff as determined by the leadership
- Works with Project and executive management to develop, monitor and revise performance goals and objectives for the project and staff.
Monitors achievement of those goals
- Provides direction to team members and resolves problems in a timely and professional manner
- Assists in the creation and implementation of innovative methodologies, process improvements and corrective action plans to continually streamline and improve project operations, outcomes, and quality.
- Develops, modifies, and executes project policies, ensuring all project team members comply
- Meets all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position
- Performs other duties as may be assigned by Management
- Operate across the POTFF program under the supervision of a Physician, Physician Assistant, or Physical Therapist by providing and facilitating injury mitigation, examination, treatment, and rehabilitation for emergent, acute, or chronic injuries and medical conditions.
- Serve as the Bridge Coordinator, bridging clients between rehabilitation and strength and conditioning services until the client has no medical restrictions and can participate without limitations.
- Provide human performance services within the Athletic Trainer Certified scope of practice as defined by the National Athletic Trainers' Association (NATA) Board of Certification (BOC).
- Design and fabricate protective pads, equipment, and braces to help prevent and treat injuries, including taping techniques within the ATC scope of practice.
- Provide instruction and guidance within the ATC scope of practice.
- Advise the POTFF or Physical Domain Manager and/or Coordinator on matters related to injury mitigation, sports medicine, rehabilitation, and bridging.
- Document services in required human performance enterprise-wide platforms, including HPDMS and the Electronic Health Record, as directed by USSOCOM Directive 10-12 and applicable local requirements.
- Perform additional duties as assigned through local leadership when documented and approved through local POTFF leadership.
Minimum Requirements
- Master's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Cur...
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Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-16 10:17:04
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Essential Duties and Responsibilities:
- Assists the leadership with the day-to-day running of the core functional areas to ensure compliance with the prime contract, all subsequent amendments, program business rules, as well as state and federal regulations.
- Analyzes daily, weekly, and monthly reports for performance measurement and efficiencies
- Participates with project and executive management to establish strategic plans, objectives, initiatives, and work plans
- Assists the leadership in efforts to facilitate a functional, motivated, and cohesive project team
- Directly supervises and manages key Project staff as determined by the leadership
- Works with Project and executive management to develop, monitor and revise performance goals and objectives for the project and staff.
Monitors achievement of those goals
- Provides direction to team members and resolves problems in a timely and professional manner
- Assists in the creation and implementation of innovative methodologies, process improvements and corrective action plans to continually streamline and improve project operations, outcomes, and quality.
- Develops, modifies, and executes project policies, ensuring all project team members comply
- Meets all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position
- Performs other duties as may be assigned by Management
- Function as a direct access provider by evaluating and counseling personnel without a referral.
- Provide individual and group nutrition planning, screening, assessment, intervention, counseling, and documentation guided by evidence-based, peer-reviewed literature.
- Advise and consult with the chain of command on issues related to all aspects of nutrition.
- Conduct individualized nutrition assessments, which may include ordering labs and completing hydration assessments.
- Provide small and large group education on performance nutrition.
- Develop protocols to optimize performance and readiness.
- Develop protocols for rehabilitation and return to duty.
- Serve as an advisor and consultant on dining facility and/or galley nutrition and coordinate between food service and command.
- Serve as the primary advisor on sports foods, dietary supplements, medical foods, and performance-enhancing substances within the POTFF program and unit/Command.
Minimum Requirements
- Master's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Current licensed therapist valid in the state of practice is required.
- Education and licensure requirements are based on program contract requirements and are outlined in job posting
- Bachelor of Science in Nutrition Science or a related field
- Certification from the Academy of Nutrition and Dietetics as a Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN).
- Minimum of three (3) or m...
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Type: Permanent Location: Fort Walton Beach, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-16 10:17:03
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Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS148, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the central point of contact for day-to-day OSC operational oversight and coordinate with contract and government stakeholders when support issues arise.
- Lead, motivate, schedule, and manage OSC operators to support optimal performance and mission-critical coverage, accounting for holidays, paid time off, and rotational on-call requirements.
- Provide guidance, coaching, and hands-on assistance to ensure the OSC team meets established SLAs and delivers timely, high-quality customer support.
- Ensure OSC operators respond to customer requests through phone and IT-based communication tools and troubleshoot or resolve incidents as directed.
- Monitor response times, resolution quality, first-call resolution, ticket volume, and other service metrics; identify trends and implement methods to improve operational performance and customer satisfaction.
- Assess incident impact and urgency, ensure critical issues are prioritized within established SLAs, and communicate clear, concise status updates to internal teams, contract management, and government stakeholders.
- Ensure incident records accurately document classification, impact, escalation, troubleshooting, resolution, and closure activities to support daily, weekly, and Program Management Review (PMR) reporting.
- Gather, validate, analyze, and present OSC operational metrics and PMR reporting to OSC management and contract leadership.
- Create recurring and ad hoc operational reports as needed to support leadership visibility, decision-making, and customer requirements.
- Use monitoring and ticketing tools to proactively identify and address potential issues and generate reports on incident trends.
- Assist in developing and maintaining formal standard operating procedures, work instructions, and knowledge resources to improve consistency and operational productivity.
- Create, submit, track, and follow up on access requests for newly assigned OSC operators.
- Prepare the support team for new product and service releases and participate in the organization's change management process.
- Develop and maintain training activities that strengthen business, customer service, and technical knowledge across the OSC team.
- Participate in interviews for new OSC operators and provide input regarding operator development and advancement.
- Maintain current knowledge of help desk and service management best practices, industry trends, and their potential impact on support operations.
- Other tasks as assigned.
Job-Specific Minimum Requirements:
- Active Secret clearance is required.
- Due to contract requirements, only US Citizens can be considered.
- At least 12 years of related professional experience in help desk, service desk, operations support center, or comparable IT support operations.
- Thorough knowledge of help des...
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Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-10-16 10:17:00
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Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS148, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the central point of contact for day-to-day OSC operational oversight and coordinate with contract and government stakeholders when support issues arise.
- Lead, motivate, schedule, and manage OSC operators to support optimal performance and mission-critical coverage, accounting for holidays, paid time off, and rotational on-call requirements.
- Provide guidance, coaching, and hands-on assistance to ensure the OSC team meets established SLAs and delivers timely, high-quality customer support.
- Ensure OSC operators respond to customer requests through phone and IT-based communication tools and troubleshoot or resolve incidents as directed.
- Monitor response times, resolution quality, first-call resolution, ticket volume, and other service metrics; identify trends and implement methods to improve operational performance and customer satisfaction.
- Assess incident impact and urgency, ensure critical issues are prioritized within established SLAs, and communicate clear, concise status updates to internal teams, contract management, and government stakeholders.
- Ensure incident records accurately document classification, impact, escalation, troubleshooting, resolution, and closure activities to support daily, weekly, and Program Management Review (PMR) reporting.
- Gather, validate, analyze, and present OSC operational metrics and PMR reporting to OSC management and contract leadership.
- Create recurring and ad hoc operational reports as needed to support leadership visibility, decision-making, and customer requirements.
- Use monitoring and ticketing tools to proactively identify and address potential issues and generate reports on incident trends.
- Assist in developing and maintaining formal standard operating procedures, work instructions, and knowledge resources to improve consistency and operational productivity.
- Create, submit, track, and follow up on access requests for newly assigned OSC operators.
- Prepare the support team for new product and service releases and participate in the organization's change management process.
- Develop and maintain training activities that strengthen business, customer service, and technical knowledge across the OSC team.
- Participate in interviews for new OSC operators and provide input regarding operator development and advancement.
- Maintain current knowledge of help desk and service management best practices, industry trends, and their potential impact on support operations.
- Other tasks as assigned.
Job-Specific Minimum Requirements:
- Active Secret clearance is required.
- Due to contract requirements, only US Citizens can be considered.
- At least 12 years of related professional experience in help desk, service desk, operations support center, or comparable IT support operations.
- Thorough knowledge of help des...
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Type: Permanent Location: Annapolis Junction, US-MD
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:56
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Essential Duties and Responsibilities:
- Responsible for reviewing favorable, and partially favorable, determinations in accordance with applicable regulations.
- Render medical necessity determinations for Medicare State East cases assigned.
- Resolve all other technical issues within Medicare reconsideration assigned.
- Review cases to determine and summarize facts of each case assigned and assess issues involved in the case.
- May perform other special projects not related to a specific case such as general legal research, general medical research, drafting proposal sections, or acting as a liaison for a specific project, when necessary.
- Be the Subject Matter Expert (SME) for project.
- Perform other duties as assigned by management.
- Demonstrated skill in understanding diagnoses to assist clients in optimizing their level of function and self-care.
- Demonstrated knowledge of client education principles and the management of complex medical, psychosocial, and financial problems to enhance adherence to individualized treatment plans and train peers and staff.
- Knowledge and skills in the use of VA/DoW Clinical Practice Guidelines to support an evidence based, standardized process of care for military beneficiaries.
- Knowledge of the healthcare financial environment and the fiscal dimension of population health to ensure optimal stewardship of resources.
- Skill in the use of research tools to critically evaluate existing practices, opportunities, and outcomes.
- Knowledge of pharmaceuticals, including desired effects, side effects, and complications, to gauge their effect on clients and recovery.
- Knowledge of community resources, client entitlement and benefit eligibility, and the ability to access these resources to assist clients and families in optimizing function and self-care.
- Use of pre-established utilization and review criteria, and the ability to recognize and report actual or potential quality and risk management issues to improve practice and ensure compliance.
- Use of information systems and technology to manage individual or population health, continuously improve practice, and effectively communicate practice outcomes to stakeholders.
- Use of computers and software applications to conduct data collection, tracking, trending, and analysis, and to design and present computer-generated outcome analyses for educational programs or project briefings.
Minimum Requirements
- Bachelor's degree with 5-7 years of experience consulting within designated function.
- Advanced degree preferred.
- Develop solutions to highly complex problems which require a high degree of ingenuity and innovation.
- Ensure solutions are consistent with organization objectives.
- Solutions may serve as precedent for future decisions.
- Develop advanced concepts, techniques, and standards requiring a high level of interpersonal and technical skills.
- Develop new applications based on professional principles and theories.
- Viewed as exp...
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Type: Permanent Location: Oceanside, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:51
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Essential Duties and Responsibilities:
- Manage and monitor call volume and staffing data
- Analyze and interpret the information and financial efficiency measurements (to be done continuously throughout the day)
- Produce SWP reports according to deadlines attendance, absence, intraday and ad hoc reports
- Ensure sufficient time is planned to support the business needs through training, individual representative development, team meetings, etc.
- Maintains and updates the workforce management systems with daily exceptions
- Ensure the accuracy and timeliness of data by working: time-off, schedule change, and other request types
- Develops strong working relationships with other groups within the organization to ensure efficient and effective problem solving and issue resolution
- Analyze historical trends of contact distribution, AHT, contacts per hour, agent productivity, etc.
- Perform on-going analysis including tracking and analyzing performance by individual and by team and reporting actual performance to standards; analyze performance trends and impact on goal achievements
- Communicate with management to aid in resolutions to issues affecting Contact Center personnel relating to staffing or scheduling
- Regular and predictable attendance is required
Minimum Requirements
- High School diploma or equivalent required
- One (1) to three (3) years of related experience required
- Superior demonstrated interpersonal skills to communicate effectively and motivate others.
- Excellent skills in organization, prioritization, time management and handling multiple tasks
- Successful experience delivering excellent customer service.
- Effective written and oral communication skills
- Ability to work under pressure and stress while executing day-to-day operation demand.
- High level of commitment, initiative, vision and enthusiasm.
- Proficient in Aspect eWFM application
- Advanced knowledge in MS Excel, PowerPoint, CMS
- Experience in workforce management applications; Aspect/Alvaria preferred
- This is a limited service position created to accommodate a specific business need.
This Limited-Service hire will be a Maximus employee who will recieve full benefits, but for a limited period of time that does not have a defined end date.
There may be a possibility to become a regular full-time hire based on business need and individual performance.
Maximus employees who have completed the required minimum time in role according to the Internal Transfer and Promotion Eligibility Policy are eligible to apply for a posted position, and any exceptions are handled on a case-by-case basis by that specific project.
The time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the en...
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Type: Permanent Location: Brownsville, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:44
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Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS146, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Provide Tier 2 IT support services for a mission-critical platform.
- Supervise Tier 1 Support Specialists, oversee their duties and functions, and serve as a direct line of escalation.
- Assist in developing and maintaining formal standard operating procedures and work instructions to promote consistency and improve operational productivity.
- Create, submit, and follow up on access requests for newly assigned OSC operators.
- Assist in implementing methodologies to improve first-call resolution rates.
- Provide guidance and assistance to ensure the OSC team meets all established Service Level Agreements (SLAs).
- Provide guidance and spot training related to Knowledge Base Articles (KBAs).
- Monitor issue response times and support the operations team in strengthening problem-solving skills.
- Provide effective leadership and communication to manage daily OSC operator activities and coordinate with contract and government stakeholders when support issues arise.
- Ensure OSC operators respond to customer inquiries by phone or IT-based communication tools and can troubleshoot and resolve issues as directed.
- Manage and schedule OSC staff for optimal performance, including resource planning for mission-critical support while accounting for holidays and paid time off.
- Assist in preparing the support team for new product and service releases.
- Maintain current knowledge of industry trends and assess their potential impact on support operations.
- Assist with interviews for new OSC operators and provide feedback to support OSC operator promotions.
- Motivate the team to adhere to IT best practices and deliver outstanding customer service and satisfaction.
- Assist in creating and maintaining a training program to increase business, customer service, and technical knowledge.
- Participate in the organization's change management process.
- Maintain detailed records of incidents, including reporting, classification, and resolution steps for daily and weekly metric reporting.
- Gather and present PMR metric reporting to OSC management, contract leadership, and government stakeholders.
- Use monitoring tools to proactively identify and address potential issues and generate reports on incident trends.
- Provide backup support to the OSC Lead to ensure continuity of daily operations.
- Other duties as assigned.
Minimum Requirements:
- Active Secret clearance is required.
- 7+ years of experience in helpdesk, service desk, call center, or equivalent customer service support.
- Candidates must reside within a commutable distance to support daily onsite work and on-call requirements.
- This role supports a 24x7x365 Operations Center, requiring participation in a rotational on-call schedule and the ability to work up to 12-hour shifts, including weekends and holidays, throughout t...
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Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:40
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Essential Duties and Responsibilities:
- Lead defined workstreams within engagements, structuring the approach, sequencing analysis, and integrating inputs into cohesive deliverables and recommendations.
- Serve as a shared, multi-skilled problem-solving resource, working under limited supervision and deployed as needed with cross team resources to support strategic HR initiatives and projects, carrying depth across two or more service lines and taking responsibility for entire processes within assigned scope.
- Act as day-to-day delivery lead on smaller or well-scoped engagements under a named engagement owner (Director), managing scope, timelines, budget, and quality standards and methodologies.
- Guide and review the work of Analysts, providing coaching, quality checks, and feedback that support skill acquisition across service lines.
- Adhere to and help maintain engagement RACI, proactively identifying, escalating, and mitigating risks and issues.
- Support team leadership in workforce management by advising on staffing needs, skill matches, and capacity across concurrent engagements.
- Leverage available tools and resources to stay appraised of industry standards and market changes that would impact Maximus and translate them into actionable implications for the team.
- Lead process re-engineering, improvement, and optimization efforts across HR and enterprise functions, owning current- and future-state design for assigned workstreams.
Prioritize opportunities for automation and AI enablement and translate requirements into implementable, scalable solutions.
- Perform other duties as assigned by team leadership.
Minimum Requirements
- Bachelor's degree in business administration, human resources, public policy, industrial/organizational psychology, or a related field; master's degree a plus.
- Minimum 5 years of related experience in HR, management consulting, business analysis, project management, or a related field, with advanced knowledge of the job area and experience leading workstreams and improving processes.
- Advanced analytical skills with the ability to structure ambiguous problems, interpret data, identify trends, and develop actionable insights.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely for executive audiences.
- Demonstrated depth across two or more service lines and the ability to flex across engagements and cross-functional teams.
- Experience coaching or reviewing the work of others and contributing to quality standards and methodologies.
- Working knowledge of process improvement methodologies, AI enablement, and future-of-work concepts.
- Proficiency in project management tools, Microsoft Office Suite, and data analysis/visualization applications.
- Ability to maintain confidentiality, exercise sound judgment, and manage competing priorities in a fast-paced environment.
- Flexibility to adapt to changing priorities and collaborate effective...
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Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:38
-
Essential Duties and Responsibilities:
- Lead defined workstreams within engagements, structuring the approach, sequencing analysis, and integrating inputs into cohesive deliverables and recommendations.
- Serve as a shared, multi-skilled problem-solving resource, working under limited supervision and deployed as needed with cross team resources to support strategic HR initiatives and projects, carrying depth across two or more service lines and taking responsibility for entire processes within assigned scope.
- Act as day-to-day delivery lead on smaller or well-scoped engagements under a named engagement owner (Director), managing scope, timelines, budget, and quality standards and methodologies.
- Guide and review the work of Analysts, providing coaching, quality checks, and feedback that support skill acquisition across service lines.
- Adhere to and help maintain engagement RACI, proactively identifying, escalating, and mitigating risks and issues.
- Support team leadership in workforce management by advising on staffing needs, skill matches, and capacity across concurrent engagements.
- Leverage available tools and resources to stay appraised of industry standards and market changes that would impact Maximus and translate them into actionable implications for the team.
- Lead process re-engineering, improvement, and optimization efforts across HR and enterprise functions, owning current- and future-state design for assigned workstreams.
Prioritize opportunities for automation and AI enablement and translate requirements into implementable, scalable solutions.
- Perform other duties as assigned by team leadership.
Minimum Requirements
- Bachelor's degree in business administration, human resources, public policy, industrial/organizational psychology, or a related field; master's degree a plus.
- Minimum 5 years of related experience in HR, management consulting, business analysis, project management, or a related field, with advanced knowledge of the job area and experience leading workstreams and improving processes.
- Advanced analytical skills with the ability to structure ambiguous problems, interpret data, identify trends, and develop actionable insights.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely for executive audiences.
- Demonstrated depth across two or more service lines and the ability to flex across engagements and cross-functional teams.
- Experience coaching or reviewing the work of others and contributing to quality standards and methodologies.
- Working knowledge of process improvement methodologies, AI enablement, and future-of-work concepts.
- Proficiency in project management tools, Microsoft Office Suite, and data analysis/visualization applications.
- Ability to maintain confidentiality, exercise sound judgment, and manage competing priorities in a fast-paced environment.
- Flexibility to adapt to changing priorities and collaborate effective...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:38
-
Essential Duties and Responsibilities:
- Lead defined workstreams within engagements, structuring the approach, sequencing analysis, and integrating inputs into cohesive deliverables and recommendations.
- Serve as a shared, multi-skilled problem-solving resource, working under limited supervision and deployed as needed with cross team resources to support strategic HR initiatives and projects, carrying depth across two or more service lines and taking responsibility for entire processes within assigned scope.
- Act as day-to-day delivery lead on smaller or well-scoped engagements under a named engagement owner (Director), managing scope, timelines, budget, and quality standards and methodologies.
- Guide and review the work of Analysts, providing coaching, quality checks, and feedback that support skill acquisition across service lines.
- Adhere to and help maintain engagement RACI, proactively identifying, escalating, and mitigating risks and issues.
- Support team leadership in workforce management by advising on staffing needs, skill matches, and capacity across concurrent engagements.
- Leverage available tools and resources to stay appraised of industry standards and market changes that would impact Maximus and translate them into actionable implications for the team.
- Lead process re-engineering, improvement, and optimization efforts across HR and enterprise functions, owning current- and future-state design for assigned workstreams.
Prioritize opportunities for automation and AI enablement and translate requirements into implementable, scalable solutions.
- Perform other duties as assigned by team leadership.
Minimum Requirements
- Bachelor's degree in business administration, human resources, public policy, industrial/organizational psychology, or a related field; master's degree a plus.
- Minimum 5 years of related experience in HR, management consulting, business analysis, project management, or a related field, with advanced knowledge of the job area and experience leading workstreams and improving processes.
- Advanced analytical skills with the ability to structure ambiguous problems, interpret data, identify trends, and develop actionable insights.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely for executive audiences.
- Demonstrated depth across two or more service lines and the ability to flex across engagements and cross-functional teams.
- Experience coaching or reviewing the work of others and contributing to quality standards and methodologies.
- Working knowledge of process improvement methodologies, AI enablement, and future-of-work concepts.
- Proficiency in project management tools, Microsoft Office Suite, and data analysis/visualization applications.
- Ability to maintain confidentiality, exercise sound judgment, and manage competing priorities in a fast-paced environment.
- Flexibility to adapt to changing priorities and collaborate effective...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:37
-
Essential Duties and Responsibilities:
- Lead defined workstreams within engagements, structuring the approach, sequencing analysis, and integrating inputs into cohesive deliverables and recommendations.
- Serve as a shared, multi-skilled problem-solving resource, working under limited supervision and deployed as needed with cross team resources to support strategic HR initiatives and projects, carrying depth across two or more service lines and taking responsibility for entire processes within assigned scope.
- Act as day-to-day delivery lead on smaller or well-scoped engagements under a named engagement owner (Director), managing scope, timelines, budget, and quality standards and methodologies.
- Guide and review the work of Analysts, providing coaching, quality checks, and feedback that support skill acquisition across service lines.
- Adhere to and help maintain engagement RACI, proactively identifying, escalating, and mitigating risks and issues.
- Support team leadership in workforce management by advising on staffing needs, skill matches, and capacity across concurrent engagements.
- Leverage available tools and resources to stay appraised of industry standards and market changes that would impact Maximus and translate them into actionable implications for the team.
- Lead process re-engineering, improvement, and optimization efforts across HR and enterprise functions, owning current- and future-state design for assigned workstreams.
Prioritize opportunities for automation and AI enablement and translate requirements into implementable, scalable solutions.
- Perform other duties as assigned by team leadership.
Minimum Requirements
- Bachelor's degree in business administration, human resources, public policy, industrial/organizational psychology, or a related field; master's degree a plus.
- Minimum 5 years of related experience in HR, management consulting, business analysis, project management, or a related field, with advanced knowledge of the job area and experience leading workstreams and improving processes.
- Advanced analytical skills with the ability to structure ambiguous problems, interpret data, identify trends, and develop actionable insights.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely for executive audiences.
- Demonstrated depth across two or more service lines and the ability to flex across engagements and cross-functional teams.
- Experience coaching or reviewing the work of others and contributing to quality standards and methodologies.
- Working knowledge of process improvement methodologies, AI enablement, and future-of-work concepts.
- Proficiency in project management tools, Microsoft Office Suite, and data analysis/visualization applications.
- Ability to maintain confidentiality, exercise sound judgment, and manage competing priorities in a fast-paced environment.
- Flexibility to adapt to changing priorities and collaborate effective...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:37
-
Essential Duties and Responsibilities:
- Lead defined workstreams within engagements, structuring the approach, sequencing analysis, and integrating inputs into cohesive deliverables and recommendations.
- Serve as a shared, multi-skilled problem-solving resource, working under limited supervision and deployed as needed with cross team resources to support strategic HR initiatives and projects, carrying depth across two or more service lines and taking responsibility for entire processes within assigned scope.
- Act as day-to-day delivery lead on smaller or well-scoped engagements under a named engagement owner (Director), managing scope, timelines, budget, and quality standards and methodologies.
- Guide and review the work of Analysts, providing coaching, quality checks, and feedback that support skill acquisition across service lines.
- Adhere to and help maintain engagement RACI, proactively identifying, escalating, and mitigating risks and issues.
- Support team leadership in workforce management by advising on staffing needs, skill matches, and capacity across concurrent engagements.
- Leverage available tools and resources to stay appraised of industry standards and market changes that would impact Maximus and translate them into actionable implications for the team.
- Lead process re-engineering, improvement, and optimization efforts across HR and enterprise functions, owning current- and future-state design for assigned workstreams.
Prioritize opportunities for automation and AI enablement and translate requirements into implementable, scalable solutions.
- Perform other duties as assigned by team leadership.
Minimum Requirements
- Bachelor's degree in business administration, human resources, public policy, industrial/organizational psychology, or a related field; master's degree a plus.
- Minimum 5 years of related experience in HR, management consulting, business analysis, project management, or a related field, with advanced knowledge of the job area and experience leading workstreams and improving processes.
- Advanced analytical skills with the ability to structure ambiguous problems, interpret data, identify trends, and develop actionable insights.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely for executive audiences.
- Demonstrated depth across two or more service lines and the ability to flex across engagements and cross-functional teams.
- Experience coaching or reviewing the work of others and contributing to quality standards and methodologies.
- Working knowledge of process improvement methodologies, AI enablement, and future-of-work concepts.
- Proficiency in project management tools, Microsoft Office Suite, and data analysis/visualization applications.
- Ability to maintain confidentiality, exercise sound judgment, and manage competing priorities in a fast-paced environment.
- Flexibility to adapt to changing priorities and collaborate effective...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:36
-
Essential Duties and Responsibilities:
- Lead defined workstreams within engagements, structuring the approach, sequencing analysis, and integrating inputs into cohesive deliverables and recommendations.
- Serve as a shared, multi-skilled problem-solving resource, working under limited supervision and deployed as needed with cross team resources to support strategic HR initiatives and projects, carrying depth across two or more service lines and taking responsibility for entire processes within assigned scope.
- Act as day-to-day delivery lead on smaller or well-scoped engagements under a named engagement owner (Director), managing scope, timelines, budget, and quality standards and methodologies.
- Guide and review the work of Analysts, providing coaching, quality checks, and feedback that support skill acquisition across service lines.
- Adhere to and help maintain engagement RACI, proactively identifying, escalating, and mitigating risks and issues.
- Support team leadership in workforce management by advising on staffing needs, skill matches, and capacity across concurrent engagements.
- Leverage available tools and resources to stay appraised of industry standards and market changes that would impact Maximus and translate them into actionable implications for the team.
- Lead process re-engineering, improvement, and optimization efforts across HR and enterprise functions, owning current- and future-state design for assigned workstreams.
Prioritize opportunities for automation and AI enablement and translate requirements into implementable, scalable solutions.
- Perform other duties as assigned by team leadership.
Minimum Requirements
- Bachelor's degree in business administration, human resources, public policy, industrial/organizational psychology, or a related field; master's degree a plus.
- Minimum 5 years of related experience in HR, management consulting, business analysis, project management, or a related field, with advanced knowledge of the job area and experience leading workstreams and improving processes.
- Advanced analytical skills with the ability to structure ambiguous problems, interpret data, identify trends, and develop actionable insights.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely for executive audiences.
- Demonstrated depth across two or more service lines and the ability to flex across engagements and cross-functional teams.
- Experience coaching or reviewing the work of others and contributing to quality standards and methodologies.
- Working knowledge of process improvement methodologies, AI enablement, and future-of-work concepts.
- Proficiency in project management tools, Microsoft Office Suite, and data analysis/visualization applications.
- Ability to maintain confidentiality, exercise sound judgment, and manage competing priorities in a fast-paced environment.
- Flexibility to adapt to changing priorities and collaborate effective...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:35
-
Essential Duties and Responsibilities:
- Lead defined workstreams within engagements, structuring the approach, sequencing analysis, and integrating inputs into cohesive deliverables and recommendations.
- Serve as a shared, multi-skilled problem-solving resource, working under limited supervision and deployed as needed with cross team resources to support strategic HR initiatives and projects, carrying depth across two or more service lines and taking responsibility for entire processes within assigned scope.
- Act as day-to-day delivery lead on smaller or well-scoped engagements under a named engagement owner (Director), managing scope, timelines, budget, and quality standards and methodologies.
- Guide and review the work of Analysts, providing coaching, quality checks, and feedback that support skill acquisition across service lines.
- Adhere to and help maintain engagement RACI, proactively identifying, escalating, and mitigating risks and issues.
- Support team leadership in workforce management by advising on staffing needs, skill matches, and capacity across concurrent engagements.
- Leverage available tools and resources to stay appraised of industry standards and market changes that would impact Maximus and translate them into actionable implications for the team.
- Lead process re-engineering, improvement, and optimization efforts across HR and enterprise functions, owning current- and future-state design for assigned workstreams.
Prioritize opportunities for automation and AI enablement and translate requirements into implementable, scalable solutions.
- Perform other duties as assigned by team leadership.
Minimum Requirements
- Bachelor's degree in business administration, human resources, public policy, industrial/organizational psychology, or a related field; master's degree a plus.
- Minimum 5 years of related experience in HR, management consulting, business analysis, project management, or a related field, with advanced knowledge of the job area and experience leading workstreams and improving processes.
- Advanced analytical skills with the ability to structure ambiguous problems, interpret data, identify trends, and develop actionable insights.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely for executive audiences.
- Demonstrated depth across two or more service lines and the ability to flex across engagements and cross-functional teams.
- Experience coaching or reviewing the work of others and contributing to quality standards and methodologies.
- Working knowledge of process improvement methodologies, AI enablement, and future-of-work concepts.
- Proficiency in project management tools, Microsoft Office Suite, and data analysis/visualization applications.
- Ability to maintain confidentiality, exercise sound judgment, and manage competing priorities in a fast-paced environment.
- Flexibility to adapt to changing priorities and collaborate effective...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:35
-
Essential Duties and Responsibilities:
- Lead defined workstreams within engagements, structuring the approach, sequencing analysis, and integrating inputs into cohesive deliverables and recommendations.
- Serve as a shared, multi-skilled problem-solving resource, working under limited supervision and deployed as needed with cross team resources to support strategic HR initiatives and projects, carrying depth across two or more service lines and taking responsibility for entire processes within assigned scope.
- Act as day-to-day delivery lead on smaller or well-scoped engagements under a named engagement owner (Director), managing scope, timelines, budget, and quality standards and methodologies.
- Guide and review the work of Analysts, providing coaching, quality checks, and feedback that support skill acquisition across service lines.
- Adhere to and help maintain engagement RACI, proactively identifying, escalating, and mitigating risks and issues.
- Support team leadership in workforce management by advising on staffing needs, skill matches, and capacity across concurrent engagements.
- Leverage available tools and resources to stay appraised of industry standards and market changes that would impact Maximus and translate them into actionable implications for the team.
- Lead process re-engineering, improvement, and optimization efforts across HR and enterprise functions, owning current- and future-state design for assigned workstreams.
Prioritize opportunities for automation and AI enablement and translate requirements into implementable, scalable solutions.
- Perform other duties as assigned by team leadership.
Minimum Requirements
- Bachelor's degree in business administration, human resources, public policy, industrial/organizational psychology, or a related field; master's degree a plus.
- Minimum 5 years of related experience in HR, management consulting, business analysis, project management, or a related field, with advanced knowledge of the job area and experience leading workstreams and improving processes.
- Advanced analytical skills with the ability to structure ambiguous problems, interpret data, identify trends, and develop actionable insights.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely for executive audiences.
- Demonstrated depth across two or more service lines and the ability to flex across engagements and cross-functional teams.
- Experience coaching or reviewing the work of others and contributing to quality standards and methodologies.
- Working knowledge of process improvement methodologies, AI enablement, and future-of-work concepts.
- Proficiency in project management tools, Microsoft Office Suite, and data analysis/visualization applications.
- Ability to maintain confidentiality, exercise sound judgment, and manage competing priorities in a fast-paced environment.
- Flexibility to adapt to changing priorities and collaborate effective...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:34
-
Essential Duties and Responsibilities:
- Lead defined workstreams within engagements, structuring the approach, sequencing analysis, and integrating inputs into cohesive deliverables and recommendations.
- Serve as a shared, multi-skilled problem-solving resource, working under limited supervision and deployed as needed with cross team resources to support strategic HR initiatives and projects, carrying depth across two or more service lines and taking responsibility for entire processes within assigned scope.
- Act as day-to-day delivery lead on smaller or well-scoped engagements under a named engagement owner (Director), managing scope, timelines, budget, and quality standards and methodologies.
- Guide and review the work of Analysts, providing coaching, quality checks, and feedback that support skill acquisition across service lines.
- Adhere to and help maintain engagement RACI, proactively identifying, escalating, and mitigating risks and issues.
- Support team leadership in workforce management by advising on staffing needs, skill matches, and capacity across concurrent engagements.
- Leverage available tools and resources to stay appraised of industry standards and market changes that would impact Maximus and translate them into actionable implications for the team.
- Lead process re-engineering, improvement, and optimization efforts across HR and enterprise functions, owning current- and future-state design for assigned workstreams.
Prioritize opportunities for automation and AI enablement and translate requirements into implementable, scalable solutions.
- Perform other duties as assigned by team leadership.
Minimum Requirements
- Bachelor's degree in business administration, human resources, public policy, industrial/organizational psychology, or a related field; master's degree a plus.
- Minimum 5 years of related experience in HR, management consulting, business analysis, project management, or a related field, with advanced knowledge of the job area and experience leading workstreams and improving processes.
- Advanced analytical skills with the ability to structure ambiguous problems, interpret data, identify trends, and develop actionable insights.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely for executive audiences.
- Demonstrated depth across two or more service lines and the ability to flex across engagements and cross-functional teams.
- Experience coaching or reviewing the work of others and contributing to quality standards and methodologies.
- Working knowledge of process improvement methodologies, AI enablement, and future-of-work concepts.
- Proficiency in project management tools, Microsoft Office Suite, and data analysis/visualization applications.
- Ability to maintain confidentiality, exercise sound judgment, and manage competing priorities in a fast-paced environment.
- Flexibility to adapt to changing priorities and collaborate effective...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:34
-
Essential Duties and Responsibilities:
- Lead defined workstreams within engagements, structuring the approach, sequencing analysis, and integrating inputs into cohesive deliverables and recommendations.
- Serve as a shared, multi-skilled problem-solving resource, working under limited supervision and deployed as needed with cross team resources to support strategic HR initiatives and projects, carrying depth across two or more service lines and taking responsibility for entire processes within assigned scope.
- Act as day-to-day delivery lead on smaller or well-scoped engagements under a named engagement owner (Director), managing scope, timelines, budget, and quality standards and methodologies.
- Guide and review the work of Analysts, providing coaching, quality checks, and feedback that support skill acquisition across service lines.
- Adhere to and help maintain engagement RACI, proactively identifying, escalating, and mitigating risks and issues.
- Support team leadership in workforce management by advising on staffing needs, skill matches, and capacity across concurrent engagements.
- Leverage available tools and resources to stay appraised of industry standards and market changes that would impact Maximus and translate them into actionable implications for the team.
- Lead process re-engineering, improvement, and optimization efforts across HR and enterprise functions, owning current- and future-state design for assigned workstreams.
Prioritize opportunities for automation and AI enablement and translate requirements into implementable, scalable solutions.
- Perform other duties as assigned by team leadership.
Minimum Requirements
- Bachelor's degree in business administration, human resources, public policy, industrial/organizational psychology, or a related field; master's degree a plus.
- Minimum 5 years of related experience in HR, management consulting, business analysis, project management, or a related field, with advanced knowledge of the job area and experience leading workstreams and improving processes.
- Advanced analytical skills with the ability to structure ambiguous problems, interpret data, identify trends, and develop actionable insights.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely for executive audiences.
- Demonstrated depth across two or more service lines and the ability to flex across engagements and cross-functional teams.
- Experience coaching or reviewing the work of others and contributing to quality standards and methodologies.
- Working knowledge of process improvement methodologies, AI enablement, and future-of-work concepts.
- Proficiency in project management tools, Microsoft Office Suite, and data analysis/visualization applications.
- Ability to maintain confidentiality, exercise sound judgment, and manage competing priorities in a fast-paced environment.
- Flexibility to adapt to changing priorities and collaborate effective...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:33
-
Essential Duties and Responsibilities:
- Lead defined workstreams within engagements, structuring the approach, sequencing analysis, and integrating inputs into cohesive deliverables and recommendations.
- Serve as a shared, multi-skilled problem-solving resource, working under limited supervision and deployed as needed with cross team resources to support strategic HR initiatives and projects, carrying depth across two or more service lines and taking responsibility for entire processes within assigned scope.
- Act as day-to-day delivery lead on smaller or well-scoped engagements under a named engagement owner (Director), managing scope, timelines, budget, and quality standards and methodologies.
- Guide and review the work of Analysts, providing coaching, quality checks, and feedback that support skill acquisition across service lines.
- Adhere to and help maintain engagement RACI, proactively identifying, escalating, and mitigating risks and issues.
- Support team leadership in workforce management by advising on staffing needs, skill matches, and capacity across concurrent engagements.
- Leverage available tools and resources to stay appraised of industry standards and market changes that would impact Maximus and translate them into actionable implications for the team.
- Lead process re-engineering, improvement, and optimization efforts across HR and enterprise functions, owning current- and future-state design for assigned workstreams.
Prioritize opportunities for automation and AI enablement and translate requirements into implementable, scalable solutions.
- Perform other duties as assigned by team leadership.
Minimum Requirements
- Bachelor's degree in business administration, human resources, public policy, industrial/organizational psychology, or a related field; master's degree a plus.
- Minimum 5 years of related experience in HR, management consulting, business analysis, project management, or a related field, with advanced knowledge of the job area and experience leading workstreams and improving processes.
- Advanced analytical skills with the ability to structure ambiguous problems, interpret data, identify trends, and develop actionable insights.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely for executive audiences.
- Demonstrated depth across two or more service lines and the ability to flex across engagements and cross-functional teams.
- Experience coaching or reviewing the work of others and contributing to quality standards and methodologies.
- Working knowledge of process improvement methodologies, AI enablement, and future-of-work concepts.
- Proficiency in project management tools, Microsoft Office Suite, and data analysis/visualization applications.
- Ability to maintain confidentiality, exercise sound judgment, and manage competing priorities in a fast-paced environment.
- Flexibility to adapt to changing priorities and collaborate effective...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:32
-
Essential Duties and Responsibilities:
- Lead defined workstreams within engagements, structuring the approach, sequencing analysis, and integrating inputs into cohesive deliverables and recommendations.
- Serve as a shared, multi-skilled problem-solving resource, working under limited supervision and deployed as needed with cross team resources to support strategic HR initiatives and projects, carrying depth across two or more service lines and taking responsibility for entire processes within assigned scope.
- Act as day-to-day delivery lead on smaller or well-scoped engagements under a named engagement owner (Director), managing scope, timelines, budget, and quality standards and methodologies.
- Guide and review the work of Analysts, providing coaching, quality checks, and feedback that support skill acquisition across service lines.
- Adhere to and help maintain engagement RACI, proactively identifying, escalating, and mitigating risks and issues.
- Support team leadership in workforce management by advising on staffing needs, skill matches, and capacity across concurrent engagements.
- Leverage available tools and resources to stay appraised of industry standards and market changes that would impact Maximus and translate them into actionable implications for the team.
- Lead process re-engineering, improvement, and optimization efforts across HR and enterprise functions, owning current- and future-state design for assigned workstreams.
Prioritize opportunities for automation and AI enablement and translate requirements into implementable, scalable solutions.
- Perform other duties as assigned by team leadership.
Minimum Requirements
- Bachelor's degree in business administration, human resources, public policy, industrial/organizational psychology, or a related field; master's degree a plus.
- Minimum 5 years of related experience in HR, management consulting, business analysis, project management, or a related field, with advanced knowledge of the job area and experience leading workstreams and improving processes.
- Advanced analytical skills with the ability to structure ambiguous problems, interpret data, identify trends, and develop actionable insights.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely for executive audiences.
- Demonstrated depth across two or more service lines and the ability to flex across engagements and cross-functional teams.
- Experience coaching or reviewing the work of others and contributing to quality standards and methodologies.
- Working knowledge of process improvement methodologies, AI enablement, and future-of-work concepts.
- Proficiency in project management tools, Microsoft Office Suite, and data analysis/visualization applications.
- Ability to maintain confidentiality, exercise sound judgment, and manage competing priorities in a fast-paced environment.
- Flexibility to adapt to changing priorities and collaborate effective...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:32
-
Essential Duties and Responsibilities:
- Lead defined workstreams within engagements, structuring the approach, sequencing analysis, and integrating inputs into cohesive deliverables and recommendations.
- Serve as a shared, multi-skilled problem-solving resource, working under limited supervision and deployed as needed with cross team resources to support strategic HR initiatives and projects, carrying depth across two or more service lines and taking responsibility for entire processes within assigned scope.
- Act as day-to-day delivery lead on smaller or well-scoped engagements under a named engagement owner (Director), managing scope, timelines, budget, and quality standards and methodologies.
- Guide and review the work of Analysts, providing coaching, quality checks, and feedback that support skill acquisition across service lines.
- Adhere to and help maintain engagement RACI, proactively identifying, escalating, and mitigating risks and issues.
- Support team leadership in workforce management by advising on staffing needs, skill matches, and capacity across concurrent engagements.
- Leverage available tools and resources to stay appraised of industry standards and market changes that would impact Maximus and translate them into actionable implications for the team.
- Lead process re-engineering, improvement, and optimization efforts across HR and enterprise functions, owning current- and future-state design for assigned workstreams.
Prioritize opportunities for automation and AI enablement and translate requirements into implementable, scalable solutions.
- Perform other duties as assigned by team leadership.
Minimum Requirements
- Bachelor's degree in business administration, human resources, public policy, industrial/organizational psychology, or a related field; master's degree a plus.
- Minimum 5 years of related experience in HR, management consulting, business analysis, project management, or a related field, with advanced knowledge of the job area and experience leading workstreams and improving processes.
- Advanced analytical skills with the ability to structure ambiguous problems, interpret data, identify trends, and develop actionable insights.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely for executive audiences.
- Demonstrated depth across two or more service lines and the ability to flex across engagements and cross-functional teams.
- Experience coaching or reviewing the work of others and contributing to quality standards and methodologies.
- Working knowledge of process improvement methodologies, AI enablement, and future-of-work concepts.
- Proficiency in project management tools, Microsoft Office Suite, and data analysis/visualization applications.
- Ability to maintain confidentiality, exercise sound judgment, and manage competing priorities in a fast-paced environment.
- Flexibility to adapt to changing priorities and collaborate effective...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:31
-
Essential Duties and Responsibilities:
- Lead defined workstreams within engagements, structuring the approach, sequencing analysis, and integrating inputs into cohesive deliverables and recommendations.
- Serve as a shared, multi-skilled problem-solving resource, working under limited supervision and deployed as needed with cross team resources to support strategic HR initiatives and projects, carrying depth across two or more service lines and taking responsibility for entire processes within assigned scope.
- Act as day-to-day delivery lead on smaller or well-scoped engagements under a named engagement owner (Director), managing scope, timelines, budget, and quality standards and methodologies.
- Guide and review the work of Analysts, providing coaching, quality checks, and feedback that support skill acquisition across service lines.
- Adhere to and help maintain engagement RACI, proactively identifying, escalating, and mitigating risks and issues.
- Support team leadership in workforce management by advising on staffing needs, skill matches, and capacity across concurrent engagements.
- Leverage available tools and resources to stay appraised of industry standards and market changes that would impact Maximus and translate them into actionable implications for the team.
- Lead process re-engineering, improvement, and optimization efforts across HR and enterprise functions, owning current- and future-state design for assigned workstreams.
Prioritize opportunities for automation and AI enablement and translate requirements into implementable, scalable solutions.
- Perform other duties as assigned by team leadership.
Minimum Requirements
- Bachelor's degree in business administration, human resources, public policy, industrial/organizational psychology, or a related field; master's degree a plus.
- Minimum 5 years of related experience in HR, management consulting, business analysis, project management, or a related field, with advanced knowledge of the job area and experience leading workstreams and improving processes.
- Advanced analytical skills with the ability to structure ambiguous problems, interpret data, identify trends, and develop actionable insights.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely for executive audiences.
- Demonstrated depth across two or more service lines and the ability to flex across engagements and cross-functional teams.
- Experience coaching or reviewing the work of others and contributing to quality standards and methodologies.
- Working knowledge of process improvement methodologies, AI enablement, and future-of-work concepts.
- Proficiency in project management tools, Microsoft Office Suite, and data analysis/visualization applications.
- Ability to maintain confidentiality, exercise sound judgment, and manage competing priorities in a fast-paced environment.
- Flexibility to adapt to changing priorities and collaborate effective...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-10-16 10:16:30
