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CB F&BM Business Manager ED
Description
The Commercial Banking Finance & Business Management (F&BM) team is looking for a strategic, analytical and energetic team lead to support the Wholesale Lending Services (WLS) organization.
This is a high-impact leadership opportunity on our F&BM team ensuring senior management and business stakeholders across the Firm, have visibility into major initiatives, lending portfolios, financials and data insights to achieve their strategic objectives.
This role will lead a Stakeholder Engagement team that partners closely with senior Operations leaders and key partners across CB Finance, Business Management and Data & Analytics teams to enable effective end-to-end execution.
Responsibilities
Business Management:
* Serve as a strategic advisor to WLS and CB F&BM leadership, shaping and communicating business strategy, performance projections, and trends through executive-level presentations
* Design monthly and quarterly business management and financial reporting packages to communicate business results in a transparent and concise manner to all constituents
* Coordinate deliverables with business managers, finance, operations teams, and product organizations to support business priorities and transformation initiatives
* Analyze large amounts of data to create impactful analysis to assist in developing WLS strategy
* Ability to take analysis and create executive level presentation using PitchPro+
Financials/Data Analytics:
* Partner with WLS and CB F&BM team to budget and forecast headcount and direct expenses
* Partner and support the build out and enhancement of capacity models across WLS functions and activities
* Participate in the activity based costing process used to allocate expenses across LOB's and downstream client profitability system
* Ensure robust financial controls and data integrity to support strategic decision-making
Leadership and interpersonal skills:
* Demonstrate strong executive presence and the ability to influence and engage senior stakeholders across the organization
* Foster a collaborative culture, building strong partnerships with peer team members and staff at all levels to achieve business goals
* Lead, mentor, and develop a high-performing team, driving accountability, professional growth, and a culture of excellence
* Exhibit superior communication skills, with the ability to interpret and present complex data and initiatives to diverse audiences
* Manage multiple priorities in a fast-paced environment, delivering successful outcomes under tight deadlines
Educational/Work Experience Qualifications
* Bachelor's degree in Business, Finance, Economics, or other related area with MBA preferred
* Experience leading large, diverse teams and managing cross-functional initiatives
* 15+ years of relevant experience in Business Management, Operations, or Consulting
* Advanced presentation s...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:39
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
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* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Richardson, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:38
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Consumer & Community Banking and Business and Core Technology Organization, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Facilitate reporting of Objectives and Key Results (OKRs) and creation of executive reporting updates to line of business senior leadership.
* Support the Head of Technology for the Global Customer Planforms organization across multiple initiatives and functions.
* Review existing business management processes and elevate, advocate and integrate best practices.
* Practicing modernization through our engineering practices on multiple fronts.
* Promote innovation through organizing multiple forums to improve efficiency gain through innovation and leveraging AI tools.
* Lead Big Rocks project management from project start through project completion for big program.
* Coordinate and support of key forums across the teams and take broad objectives and turn it into tactical plans to execute, whether in a delegated fashion to others in the organization or as an individual contributor, monitor and track the progress.
* Manage business management and oversight of day-to-day operations for the GCP tech organization - Build and maintain effective relationships with stakeholders in various products.
* Interface with key influencers and decision-makers across various Products, Technology, Analytics and Finance functions.
* Support the Head of Technology for the Global Customer Planforms organization across multiple initiatives and functions.
* Coordinate of key forums such as offsite, hackathon etc.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
* 7+ years of Project Management, Business Management, Project Management Office PMO experience involving complex busi...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:38
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DESCRIPTION:
Duties: Develop strong functional and technical understanding of Branded Card product family, technology platforms, operations and servicing, to assist in the delivery of technology solutions.
Develop strong partnerships with the Area Product owners and cross functional stakeholders to develop a robust product roadmap.
Write user stories and contribute to the work in the team(s) sprints.
Coordinate and communicate sprint, testing and implementation schedules.
Comprehend card product platforms with UI's, API's, Services and data driven insights.
Identify potential roadblocks and develop recommendations to address for delivery issues, change requests, pre-release QA and production issues.
Monitor product performance and industry assessments to assist in reporting, dashboards, stakeholder reviews and best practices.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Applied Computer Science, Business Administration, Marketing, Finance or in a related field of study plus 3 years (36 months) of experience in the job offered or as Product Manager, Senior Testing Analyst Associate, QA Tester, Associate- Projects, or in a related occupation.
The employer will alternatively accept a Bachelor's degree in Applied Computer Science, Business Administration, Marketing, Finance or in a related field of study plus 5 years (60 months) of experience in the job offered or as Product Manager, Senior Testing Analyst Associate, QA Tester, Associate- Projects, or in a related occupation.
Skills Required: This position requires experience with the following: Delivering large and complex initiatives across multiple functional and product groups in a high demand environment leveraging both the Agile and Waterfall methodologies; Performing analysis on the Architecture developed on the AWS platform and interact with technical teams to implement the solution based on the architecture; Leveraging Agile project management methodologies, including use of agile project management tools like Jira, Jira Align and Confluence; Documenting and delivering comprehensive, high-quality Business Requirements and runs joint application development (JAD) sessions among the products and tech teams to implement the Feature(s); Documenting the customer journey and identify ways to improve customer pain points based on process optimization, technology, change management, and/or communication; Leveraging deep understanding of how to get a product off the ground, guides the launch of products, gathers crucial feedback, and ensure seamless client experiences; Managing product life cycle activities for assigned initiatives including discovery, ideation, strategic development, requirements definition, and value management; Ensuring high-quality output and artifacts for design, development, test architecture, and UX design by leveraging standard methodologies including requirements, quick reads and testing acceptance criteria leveraging Gherkhen format; ...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:38
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Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success.
Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers.
Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.
As a Product Associate on the AI Solutions and Business Enablement team, you will play a crucial role in identifying priorities and solutions needed across JPMC, while managing and enhancing LLM Suite.
You will focus on relationship management and strategic thinking to define solutions and product management responsibilities, ensuring the successful delivery of key features and priorities on the LLM Suite roadmap.
This position offers a unique opportunity to gain expertise in AI/ML use cases and business functions, while enhancing your problem-solving, product management, analytical thinking, executive communication, relationship management, and leadership skills in a supportive environment.
Job responsibilities
* Supports the development of our product strategy and roadmap
* Collects and analyzes metrics on product performance to inform decision-making
* Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
* Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
* Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
* Collaborate with senior stakeholders, project teams, and internal lines of business to identify solutions for top AI/ML priorities and shape effective AI strategies.
* Support product management for LLM Suite, driving key feature delivery and ensuring alignment with strategic goals.
* Identify and prioritize business challenges that can benefit from AI, developing analyses and actionable recommendations.
* Build and maintain strong relationships with key AI/ML stakeholders across the firm, fostering a collaborative network.
* Conduct comprehensive competitor and industry research to identify market trends, new AI capabilities, and inform strategic direction.
* Develop and present business cases for prioritized initiatives, collaborate with cross-functional teams to prioritize deliverables, anticipate bottlenecks, mitigate risks, and prepare executive communication materials for senior leadership
Required qualifications, capabilities, and skills
* 2+ years of background in product management or strategy consulting within a complex and dynamic environment, with a Bachelor's degree, with experience including user research, problem identification, value proposition design, and collaboration with technology partners....
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:37
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As a leader who wants to influence the future of technology, you can unleash your potential in shaping the industry by joining a world-renowned financial institution.
As a Director of Cybersecurity Architecture at JPMorganChase within the Cybersecurity Technology and Controls, you lead a specific architecture area and drive impact within teams, technologies, and projects across departments.
Utilize your in-depth knowledge of architecture, systems, applications, security concepts, and product management to lead multiple complex projects and initiatives, make key decisions, and drive innovation in risk identification and creative problem solving.
Job responsibilities
* Leads technology and process implementations to achieve functional architecture objectives
* Sets strategy for cultivating skills in cybersecurity architects
* Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Carries governance accountability for cybersecurity coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
* Develops the function's objectives and accountable for outcomes
* Be accountable for staffing, budget, and relevant profit and loss
Required qualifications, capabilities, and skills
* Formal training or certification on cybersecurity architecture concepts and 10+years applied experience.
* Experience running teams of architects that design cybersecurity solutions operations on cloud-based platforms and applications
* Experience building cybersecurity products and solutions for public cloud-based applications and infrastructure
* Experience developing and leading cross-functional teams of technologists
* Experience hiring, developing, and recognizing talent
* Experience leading a product as a Product Owner or Product Manager
Preferred qualifications, capabilities, and skills
* Excellent command of Cybersecurity organization practices, operations risk management processes, principles, architectural requirements, threats and vulnerabilities preferred for the role.
* Proficiency in articulating complex technical concepts, both orally and in writing, in simple terms for a wide variety of stakeholders across varying degrees of depth.
* Practical cloud native experience.
#CTC
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:37
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Become an integral part of the Commercial and Investment Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in Commercial and Investment Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes, and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid option
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transactio...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:37
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The JP Morgan Financial Investment Services Tax Group is an oversight team that manages the delivery of a range of tax services, performed by a 3rd Party Vendor, for Asset Owner, Partnership and Mutual Fund clients based in the United States
The oversight team is the main tax point of contact for Clients, for 3rd party vendors, and for Client Auditors.
The tax services include, but are not limited to: tax disclosures for inclusion in audited financial statements, excise tax distribution requirements, tax return filings, federal and state estimated tax payments, shareholder year-end reporting and various periodic deliverables.
Job Responsibilities
* Proactively identify, track, and resolve tax issues
* Coordinate with third-party vendors and external reviewers to ensure timely delivery of projects
* Oversee third-party vendor's production of deliverables
* Monitor and review process to ensure adherence to fund policies
* Research and respond to inquiries from clients, third-party vendors, and client auditors
* Evaluate processes for improvements and provide metrics to management
* Develop a strong knowledge of internal systems and understand the function of each internal service team
* Build a broad knowledge of fund accounting treatment for standard transactions to analyze associated tax impact.
* Ensure the accurate and timely submission of annual information returns, such as Form 990, Form 990-EZ, or Form 990-PF, to the IRS and relevant state authorities
* Monitor and ensure compliance with all federal, state, and local tax laws and reporting requirements specific to exempt organizations including estimated tax payments
* Assist with internal and external audits by gathering documentation and working with clients and client auditors to resolve notices and inquiries
Required qualifications, capabilities, and skills
* Demonstrate excellent verbal and written communication skills, strong client service and organizational abilities
* Work independently and multitask effectively in a fast paced environment
* Possess leadership and people management skills
* Collaborate across multiple business areas and/or functions to deliver results
* Build relationships and develop internal and external partnerships to drive results
* Apply strong technical skills including accounting principles and theories
* Utilize analytical skills, problem solving, good critical thinking, and decision-making abilities
* Expertly use of Microsoft Word, Excel, and PowerPoint, and ability to present to senior management
* Bring 7-10 years of experience in Operations
Preferred qualifications, capabilities, and skills
* Strongly prefer knowledge of Asset Owner, Partnership, and/or 40 ACTs Accounting, including Fund Accounting, Financial Reporting and Tax Operations
* Expertise in IRS sections and regulations related to 501(c)(3) and other exempt entities
JPMorganC...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:36
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DESCRIPTION:
Duties: Design, architect, and develop scalable, high-performance applications using modern software architecture principles.
Ensure modularity, extensibility, advanced resiliency patterns, and fault tolerance.
Design and implement accessible, reusable UI components and responsive interfaces, ensuring performance, usability, and cross-platform consistency.
Develop backend services and APIs using industry-standard programming languages and frameworks.
Incorporate advanced programming techniques and event-driven architectures, and integrate with internal and external systems using secure, scalable solutions that support real-time data via messaging and streaming platforms.
Streamline infrastructure provisioning and cloud-native deployments to ensure reliable and repeatable delivery processes.
Deploy and manage cloud-native applications, utilizing cloud services to achieve scalability, monitoring, and analytics.
Manage and optimize databases to ensure data consistency, reliability, and performance.
Leverage mainframe expertise to ensure seamless integration and interoperability with modern applications and microservices, while maintaining and enhancing legacy systems as needed.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Engineering, Computer Science, Information Technology Management, or related field of study plus five (5) years of experience in the job offered or as Software Engineer, Java Developer, IT Consultant, Software Developer, or related occupation.
Skills Required: This position requires five (5) years of experience with the following skills: Developing back-end services using Java with Spring Boot including reactive programming, asynchronous communication, and dependency injection; Designing and building RESTful and GraphQL APIs with secure and scalable integrations; Managing SQL databases including PostgreSQL and MySQL, and NoSQL databases for query optimization, data replication, and ensuring data consistency; Deploying and managing cloud-native applications on AWS or Azure, utilizing services including EC2, S3, Lambda, RDS, Snowflake, and CloudWatch for monitoring and analytics; Implementing OAuth or SAML for identity and access management in secure app-to-app communication; Following SDLC best practices ensuring high code quality, maintainability, and secure coding standards.
This position requires four (4) years of experience with the following skills: Architecting and developing scalable, modular financial applications using microservice architecture; Building event-driven systems using Kafka or RabbitMQ for real-time, high-throughput message streaming.
This position requires three (3) years of experience with the following skills: Creating and managing CI/CD pipelines using Jenkins or Spinnaker, automating builds, tests, deployments, and rollbacks; Implementing BDD and TDD automated testing strategies using Cucumber and Selenium; Conducting load and performance test...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:36
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish fluently is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to in...
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Type: Permanent Location: Rialto, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:36
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About the Team
The Alternative Lending Product team builds creative new lending products to empower customers to make purchases on their terms.
We are at the forefront of the payments modernization journey, building scalable, resilient, and innovative products which support the growing Connected Commerce portfolio.
Job Summary
As a Vice President Product Manager within the Alternative Lending team, you will lead the development and delivery of key Assisted Servicing capabilities, which will power the support and servicing solutions across multiple employee-to-customer touchpoints.
From Branch staff, to Call Center agents, to automated IVR & Chat, you will drive the roadmap and delivery for a 0 to 1 payment product build as part of Chase's growing Connected Commerce portfolio.
This role requires strong delivery and leadership skills, stakeholder management, and the ability to lead multiple Scrum teams.
Job Responsibilities
* Lead the development and delivery of the suite of capabilities required for Chase employees to service a net-new lending product
* Drive backlog creation and delivery for two new NYC-based technology teams
* Partner with Service Product Group (SPG) and Connect Commerce DCE teams to ensure a high quality and technically efficient user experience across happy path and critical non-ideal use cases
* Oversee product backlog and roadmap, ensuring alignment with business objectives, stakeholder priorities, and user experience goals
* Facilitate effective sprint planning and resource utilization, partnering with engineering leads to ensure timely delivery of high-value features
* Build and manage key relationships with stakeholders across Product, Technology, Operations, Risk, Legal, and Compliance
* Champion operational excellence, including quality management, controls, and compliance with firmwide standards
* Foster a diverse and inclusive team environment, mentoring and developing product managers and engineers
Required Qualifications, Capabilities, and Skills
* 10+ years of experience in digital product management, financial services, technology, or project management
* Proven track record managing product backlogs, roadmaps, and agile development teams in a matrixed environment
* Strong stakeholder management and influencing skills, with the ability to partner across Product, Technology, and Business teams
* Strategic thinker and problem solver, capable of addressing both technical and functional challenges
* Excellent written and verbal communication skills, with strong reasoning, organizational, and presentation abilities
* Commitment to diversity, equity, and inclusion, with experience building and leading high-performing teams
* Proficient with MS Office tools, JIRA, and Confluence
Preferred Qualifications
* Familiarity with customer-facing payment experiences and servicing platforms
* Experience supporting cross functional strategic...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:35
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Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution.
As a Customer Success Manager in Employee Experience, you develop and maintain customer relationships that make our product value propositions a reality.
Build and maintain strong relationships with our customers and understand their individual needs and goals as a core contributor of the team.
You will also help bring together all 30 Human Resource functions and make work better for everyone at JPMC.
You will focus on Employee Success-helping defining strategy, setting priorities, and measuring what works.
You'll help connect work across employee experience and HR product teams, making sure employees are treated like customers and have a seamless, engaging, and effective experience
Job responsibilities
* Drives product adoption, expansion, and retention activities to maintain a healthy customer base
* Conducts regular and proactive account meetings to share best practices, provides use case demonstrations to illustrate key product functionality, communicates future releases, and gathers feedback on the impact the product and its features have on our customers' business needs
* Guides customers through the onboarding process and sets up the product according to customer requirements, leveraging a deep understanding of our products and their capabilities, including new features and other enhancements
* Tracks key success metrics and provides data and feedback to the Product team to inform new features and priorities
* Define and drive the Employee Success strategy, and analyze success and recommend improvements
* Sets priorities and track progress for the team
* Connects work across product, HR, marketing, and communications teams
* Gathers employee feedback and use it to guide decisions
* Be part of cross-functional projects and campaigns to boost adoption and satisfaction
* Helps build and coach a team focused on customer success and go-to-market strategy
* Be part of every stage of the employee journey-from onboarding to career development
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in customer success roles in product or technology
* Demonstrated ability to influence product adoption and customer retention
* Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders across all levels
* Proven ability to learn new technologies and teach it to others
* Experience leading strategy and business operations
* Strong project management and communication skills
* Ability to work across teams and manage multiple projects
* Passion for making work better for employees
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to mi...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:35
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At JPMorganChase, you will have the opportunity to make a significant impact by balancing business objectives with customer-focused solutions.
We offer a competitive salary, comprehensive benefits, and a supportive work environment that values diversity, integrity, and teamwork.
As a Collections Specialist III within JPMorganChase, you will play a crucial role in mitigating financial loss to the bank by negotiating payments and offering solutions to resolve delinquent or overdrawn accounts.
Your expertise in computer literacy and customer service will be vital in handling customer interactions, where you'll use your strong decision-making skills to select the most appropriate solutions from a range of options.
You'll be expected to use your negotiation and influence skills to develop mutually beneficial solutions, while adhering to regulatory requirements.
Although your work will be under general supervision, you'll have the autonomy to determine the best approach to achieve desired outcomes.
As you grow in this role, you'll begin to explore the use of artificial intelligence to enhance your ability to resolve customer issues.
Job responsibilities
* Handle inbound and outbound customer interactions, utilizing expert computer literacy skills to navigate systems and retrieve account information.
* Apply expert customer service skills to understand customer situations, empathize with their concerns, and maintain a positive brand perception throughout the interaction.
* Utilize expert negotiation and influence skills to persuade customers to agree on payment plans or solutions that are mutually beneficial and acceptable.
* Select and implement the most appropriate pre-established solutions to resolve delinquent or overdrawn accounts, based on customer eligibility and circumstances.
* Begin to explore the application of artificial intelligence in understanding customer data and enhancing decision-making processes.
Required qualifications, capabilities and skills
* Baseline knowledge or equivalent expertise in collections processes, including negotiation of payments and resolution of delinquent or overdrawn accounts.
* Demonstrated ability to use computer systems and related technology to retrieve account information and manage customer interactions.
* Proven experience in customer service, with a focus on understanding customer perceptions and responses at all touch points.
* Ability to apply negotiation and influence skills to persuade customers and develop mutually beneficial solutions.
* Initial understanding of artificial intelligence and its potential applications in enhancing decision-making processes in a collections environment.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customer...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:35
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory r...
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Type: Permanent Location: Choctaw, US-OK
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:34
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorganChase within the Global Finance Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities:
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Collaborate with end users and product teams to ensure timely alignment of technical deliverables.
* Escalate project delivery risks to senior stakeholders across technology, product, and business, along with a mitigation plan.
* Coach and develop a high-performing team both locally and remotely
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts with 5+ years applied experience.
In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise.
* 10+ Years of building enterprise grade software products
* Expertise in Java, Spring Core, Spring Boot, REST APIs, JPA (OR) Python and relevant microservices framework.
* Expertise in JavaScript, Typescript, React and popular test framework for UI
* Proficiency in Object-Oriented Design (OOD) and Test Driven Development (TTD), with hands-on experience in test automation frameworks like Junit, Mockito, Playwright and Cucumber.
* Strong understanding of security standards such as OAuth, TLS, and Kerberos.
* Knowledge of Domain Driven Design, microservices patterns, and modern architectures.
* Familiarity with log/metric collection and monitoring technologies like ELK stack, Prometheus, Grafana, AppDynamics, and Splunk.
* Proficiency in using Agentic ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:34
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Join our dynamic team as a Senior Project Manager, where you'll have the opportunity to lead innovative design and construction projects.
Be part of a company that values career growth, collaboration, and delivering best-in-class construction to the communities we serve.
As a Project Manager Senior in the Design & Construction team, you will guide the design and construction processes, ensuring the successful expansion of our network.
Your role is crucial in managing projects from inception to completion, including due diligence, design, pre-construction, construction, and close-out activities.
You will work closely with real estate, project management, and architectural team members, leveraging your expertise to ensure fiscal responsibility, quality control, and strong partnerships.
By applying your top-tier project management skills, you will engage with clients to understand and meet their needs, contributing to the success of our projects and the communities we support.
Job Responsibilities:
* Facilitate critical stakeholder meetings, provide on-site project leadership, and apply financial acumen to meet project goals.
* Collaborate with a project team including project managers, architects, designers, and other professionals to manage multiple projects end-to-end.
* Review and approve financial documents, Statement of Work (SOWs), and track project spending and change management.
* Oversee project budgets, due diligence reports, schedules, and status reports to ensure compliance with policies and procedures.
* Work with real estate partners to develop letters of intent and work letters for lease negotiations.
* Manage project scope to ensure timely and budget-compliant delivery, executing supplemental funding requests as needed.
Required Qualifications, Skills, and Capabilities:
* Strong understanding of the design and construction process with relevant project management experience in a client-focused setting.
* Knowledge of the site approval/entitlement process.
* Proven track record of decisive action, big-picture thinking, and time management in a fast-paced environment.
* People-focused, with the ability to manage client and vendor relationships for seamless conflict resolution and project success.
* Ability to contribute to team culture, growth, and development by providing on-site leadership.
* Strong analytical, verbal, and written communication skills.
* Ability to establish relationships at all organizational levels.
* Adaptability to deliver amidst continuous change in an agile work environment.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering...
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Type: Permanent Location: Laguna Hills, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:33
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the CONSUMER & COMMUNITY BANKING, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification in software engineering concepts and 5+ years of applied backend engineering experience
* Experience building and shipping iOS applications using Swift, SwiftUI, UIKit, Foundation, CocoaTouch, Core Data; ability to use Xcode tools including Instruments, Debug Memory Graph, and Debug View Hierarchy; experience with Swift Package Manager
* Experience building and shipping Android applications using Kotlin, Android SDK, Jetpack, Jetpack Compose, XML layouts, and Gradle; ability to use Android Studio profiling tools
* Hands-on experience building and operating cloud-native applications
* Experience with API integration and distributed systems, including implementing caching strategies and data persistence solutions
* Experience delivering across the full Software Development Life Cycle with automation and CI/CD (design, development, testing, deployment, and production operations), including build and pipeline tooling such as Gradle, Jenkins, and Swift Package Manager; experience implementing resiliency and security controls
* Experience working within the financial services industry and its IT systems
Preferred qualifications, capabilities, and skills
* Experience with cross-platform mobile frameworks (e.g., React Native, Flutter)
* Experience with automated testing frameworks and practices for mobile (e.g....
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:33
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Join the firm thatFORTUNE has named one of the top five "World's Most Admired Companies" andLinkedInranked #1 out of 50 of thebest companies in the U.S.forbest places to work and grow your career.
As a Loan Servicing Analyst within JPMorganChase, you will manage an assigned portfolio of loans, ensuring the smooth operation of the loan lifecycle by interpreting loan documents, interacting with stakeholders, and overseeing deadlines.
You will apply your knowledge of loan servicing to make informed decisions, guided by established practices and procedures.
Your ability to manage conflicts, think critically, and build trusting relationships will be key in this role, along with demonstrating resilience in challenging situations and managing your time effectively.
You will also begin to develop strategic planning skills in a supportive environment.
This role offers opportunities for mentoring and development to grow your skills.
Job responsibilities
* Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions.
* Manage assigned loan portfolio, monitoring deadlines and ensuring timely completion of loan servicing tasks.
* Facilitate communication with internal and external stakeholders, addressing conflicts and queries related to loan servicing.
* Apply critical thinking to identify potential issues in loan servicing processes and propose solutions within established guidelines.
* Contribute to team projects, assisting in the development and implementation of strategies to improve loan servicing efficiency and effectiveness.
Required qualifications, capabilities, and skills
* Baseline knowledge or equivalent expertise in loan servicing operations, with a focus on interpreting and applying loan documents.
* Demonstrated ability to manage conflicts, with experience in facilitating discussions and creating collaborative solutions.
* Proven skills in critical thinking, with the ability to analyze loan servicing processes and propose modifications within established guidelines.
* Experience in stakeholder management, with the ability to establish productive working relationships and drive mutually beneficial outcomes.
* Proficiency in time management and organization, with the ability to efficiently manage multiple tasks and projects.
Preferred qualifications, capabilities, and skills
* Collaborate effectively with cross-functional teams to ensure seamless client service operations, demonstrating strong interpersonal relationship skills and a commitment to enhancing client satisfaction and service delivery.
* Exhibit flexibility and adaptability, maintaining a positive and optimistic attitude during periods of change and adjusting to shifting conditions and priorities.
* Demonstrate teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative in achieving common goals.
* Show a wi...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:33
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Yuba City, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:32
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Come and join us in reshaping the future
As a Risk program Senior Associate within the Chase consumer Bank, you'll be the analytical expert for identifying and retooling suitable machine learning algorithms that can enhance the fraud risk ranking of particular transactions and/or applications for new products.
This includes a balance of feature engineering, feature selection, and developing and training machine learning algorithms using cutting edge technology to extract predictive models/patterns from data gathered for billions of transactions.
Your expertise and insights will help us effectively utilize big data platforms, data assets, and analytical capabilities to control fraud loss and improve customer experience.
Job Responsibilities:
* Identify and retool machine learning (ML) algorithms to analyze datasets for fraud detection in the Chase Consumer Bank.
* Perform machine learning tasks such as feature engineering, feature selection, and developing and training machine learning algorithms using cutting-edge technology to extract predictive models/patterns from billions of transactions' amounts of data.
* Collaborate with business teams to identify opportunities, collect business needs, and provide guidance on leveraging the machine learning solutions.
* Interact with a broader audience in the firm to share knowledge, disseminate findings, and provide domain expertise
Required qualifications, capabilities and skills:
* Master's degree in Mathematics, Statistics, Economics, Computer Science, Operations Research, Physics, and other related quantitative fields.
* 2 years of experience with data analysis in Python.
* Some Experience in designing models for a commercial purpose using some (at least 3) of the following machine learning and optimization techniques: CNN, RNN, SVM, Reinforcement Learning, Random Forest/GBM.
* A strong interest in how models work, the reasons why particular models work or not work on particular problems, and the practical aspects of how new models are designed.
Preferred qualifications, capabilities and skills:
* PhD in a quantitative field with publications in top journals, preferably in machine learning.
* Experience with model design in a big data environment making use of distributed/parallel processing via Hadoop, particularly Spark and Hive.
* Experience designing models with Keras/TensorFlow on GPU-accelerated hardware.
* Experience with graph technology, including designing and implementing graph-based machine learning models for fraud detection or risk assessment.
Familiarity with graph databases (such as TigerGraph or Neo4j ...), graph algorithms (e.g., node classification, link prediction, community detection), and graph feature engineering is highly desirable.
Ability to leverage graph analytics to uncover complex relationships and patterns within large-scale transaction data is a strong plus.
* Hands-on experience with transformer mo...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:32
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Bring your expertise to JPMorganChase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Environmental Credit Risk Associate on the Commercial and Investment Bank Credit Risk Management Team, you will be responsible for reviewing and analyzing environmental reports for real estate lending transactions.
You will utilize your quantitative and qualitative skills to analyze environmental credit risk for various lines of business.
Our team is responsible for evaluating environmental risk through traditional lending activity.
Job Responsibilities
* Review environmental records/reports related to commercial real estate secured loan transactions.
Prepare review memoranda.
Procure environmental reports from qualified consultants when required in connection with guidelines and procedures.
* Conduct collateral-asset analysis on real estate lending, management, and acquisition/ disposition processes.
Serve as a link between Bank personnel and the information provided in environmental reports.
Provide timely review, analyses, and recommendations.
* Obtain and review Phase I ESAs and other investigations or surveys from approved environmental firms for commercial real estate loans in default.
* Coordinate and monitor and/or manage requests for proposals, project scope definition, job award, and work-product review of environmental consultants.
* Perform independent research of available resources to supplement environmental information in connection with real estate collateral.
* Assist management with the development of standardized documentation in connection with environmental inspection checklists, questionnaires, and requests for service.
* Perform special projects as assigned including analysis of environmental exposures in connection with bank acquisitions and audit responses.
* Assist in qualifying environmental firms to perform work for the Bank.
* Perform environmental reviews involving complex environmental reports and property situations, such as contaminated properties undergoing or in need of remediation.
* Critically review scopes of work for Phase II subsurface investigations and remedial action plans.
Required qualifications, capabilities, and skills
* Concise oral and written communication skills; frequent interaction with internal managers, bankers, customers, external vendors, and other external representatives; networking with industry peers; make speeches or presentations; produce and distribute non-routine written materials with technical content, such as corr...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:31
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Chase Auto is seeking a Vice President-level candidate to serve as Program Manager supporting the newly created Credit Decision Unit(CDU).
Working cross-functionally, the role will create and manage a backlog of initiatives for development of new products & features serving the needs of our customers.
As the program management lead within the Credit Decision Unit, you will ensure the right operating model, program structure, and management routines are in place to continually groom initiatives and then move them to product analysts/owners for development.
As a self-starter, you will drive the agenda and urgency to pursue progress while setting and meeting timelines.
You will provide regular updates to leadership on initiatives and provide escalation support.
Partnering across diverse set of teams, business groups, and product teams, you will leverage relationships to collaborate and advance business objectives.
Job Responsibilities:
* Lead the transformation of strategic plans into high-impact programs and projects, utilizing your expertise in project management and strategic thinking to deliver results across various business units.
* Centrally manage CDU activities to ensure the instituted framework's smooth and effective execution, reporting and compliance of all strategies
* Oversee the execution of CDU activities, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments.
* Engage with senior leaders, initiatives owners and broader impacted teams to ensure efficient and effective achievement of objectives.
* Engage with stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues.
Required Qualifications, Capabilities, and Skills:
* At least 5+ years of program management and/or business management experience, ideally in the financial services sector, with a dual focus on strategy and execution and a track record of governance and compliance
* Bachelor's Degree in relevant fields.
* Strong analytical, quantitative, and communication skills.
* Detail-oriented with well-developed problem-solving skills and a clear understanding of the drivers of profitability.
* Strong teamwork and collaborative skills.
* Ability to make concise presentations with sound business conclusions.
* Excel and PowerPoint experience.
Preferred Qualifications, Capabilities, and Skills:
* Master's/MBA.
* Experience in the Auto Finance Industry.
* Ability to adapt to a fast-paced and dynamic environment.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fin...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:31
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When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact.
You were made for this.
As a Senior Manager of Software Engineering at JPMorgan Chase within the Fusion Onboarding & Enablement team, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm.
As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
You will also work on and help drive the development of AI Agents and other tools that enable scaling and acceleration across onboarding & enablement activities.
Job responsibilities
* Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
* Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Ensures successful collaboration across teams and stakeholders
* Identifies and mitigates issues to execute a book of work while escalating issues as necessary
* Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
* Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience .
In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
* Experience leading teams of technologists
* Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
* Experience with hiring, developing, and recognizing talent
* In-depth knowledge of the services industry and their IT systems
* Practical cloud native experience
* Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines
* Experience with AI technology such as generative AI (e.g., Chat GPT or LLM Suite)
Preferred qualifications, capabilities, and skills
* Experience working at code level
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We off...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:31
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you'll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM.
You'll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share.
As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.
Job Responsibilities
* Manage, retain and deepen a portfolio of approximately 100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
* Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 5 years' experience in a Business Banking Relationship Management role or related business lending experience
* Strong knowledge of deposit and cash management products and services, and knowledge of busin...
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Type: Permanent Location: Elk Grove Village, US-IL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:30
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in the Firmwide Resiliency Office Technology team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
* Experience with critical thinking and problem-solving to achieve complex yet intuitive and user-friendly designs
* Ability to clearly and effectively share ideas, listen actively, and adapt messaging for different audiences to build understanding and trust
* Successful in working with others with diverse perspectives, responding thoughtfully to challenges and feedback, a...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:30
