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Bring your expertise to JPMorganChase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about challenging the status quo and striving to be best in class.
As a member of our Risk Management team, you'll play a pivotal role in maintaining the strength and resilience of JPMorgan Chase.
You'll help drive responsible business growth by proactively identifying and addressing new and emerging risks, applying your expert judgment to solve real-world challenges that impact our company, customers, and communities.
Our Risk Management and Compliance culture is defined by a commitment to challenging the status quo and striving for best-in-class performance.
In this role, you will support the Card Risk Governance team by managing various FRB requests.
You'll also assist the Card CRO Leadership Team with a variety of inquiries, including Leadership Edge, EOS Action Group, budget management, headcount, and organizational charts-both within the team and across the broader organization.
Additionally, you'll coordinate the completion of action items related to strategic planning, recurring deliverables, and emerging issues.
Your ability to influence across a matrixed management structure, collaborating with multiple functions, business lines, and risk leaders, will be key to your success.
Job Responsibilities:
* Provide leadership in Card risk governance activities and the Card Risk change management process, including advisory groups and committees, as well as supporting new business and reputation risk reviews.
* Serve as a central point of contact to organize key executive and recurring regulatory requests.
* Foster communication across all teams to identify opportunities, resolve issues, and implement improvements.
* Manage special projects to deliver critical outcomes for the Card Risk function.
* Handle confidential information with the utmost professionalism.
* Ensure timely execution of all periodic reporting (weekly, monthly, quarterly, annually) and functional review processes; drive accountability and completion of action items.
* Build and maintain strong relationships with peers both inside and outside the organization, ensuring effective collaboration across teams.
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree in a relevant discipline and at least 3 years of professional experience.
* Proven analytical, problem-solving, and decision-making abilities, with strong judgment, team-building, and presentation skills.
* Prior experience in governance or credit risk, including translating findings into actionable plans.
* Ability to thrive under con...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:40
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On the Marketing Operations Team, you will collaborate extensively with cross-functional teams including CMOs, Marketing Automation, Payments Operations, Controls, Legal, Compliance, and Finance to define and implement robust processes that enhance our marketing operations.
As a Marketing Operations Governance Manager on the Marketing Operations Team , you will establish and oversee risk management and compliance frameworks for Corporate and Investment Banking marketing.
This strategic role ensures regulatory adherence, operational integrity, and effective execution of marketing processes, collaborating extensively with cross-functional teams.
Job Responsibilities
* Provide strategic oversight of compliance for all marketing communications and enterprise-wide initiatives.
* Govern marketing standards to maintain regulatory adherence across all channels and platforms.
* Partner with marketing teams to interpret and implement procedures for regulations such as CAN-SPAM and list validation.
* Standardize and ensure compliance with accessibility requirements, including asset distribution.
* Analyze and address differences in legal and compliance processes across business lines.
* Manage regulatory compliance frameworks, including legal reviews and data privacy requirements.
* Develop and maintain standardized operational frameworks for marketing activities.
* Consolidate and harmonize procedures across the integrated CIB Marketing organization.
* Ensure consistent application and annual review of disclaimers and claims in all materials.
* Collaborate on compliance attestations and operational efficiency initiatives (e.g., SharePoint, RBAC).
* Oversee audit management, acting as liaison with Audit and coordinating audit requests.
Required Qualifications, Skills and Capabilities
* Bachelor's degree in Marketing, Business Administration, or related field
* 7+ years of experience in Marketing operations experience
* Experience in marketing controls, compliance, or audit functions.
* Strong understanding of legal and compliance regulations affecting marketing practices
* Proven ability to manage multiple complex projects simultaneously while working collaboratively across diverse teams
* Excellent analytical, problem-solving, and communication skills with demonstrated ability to influence stakeholders at all organizational levels
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based o...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:39
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Bring your expertise to JPMorganChase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Associate on the Wholesale Credit Risk Legal Entity (WCR LE) team, you will support coverage leads in executing the team's three core mandates: Portfolio Management, Implementation of Strategic Frameworks, and Regulatory and Audit Engagement.
This role involves a broad range of responsibilities related to the Firm's legal entities, which operate in various jurisdictions and regions.
Job responsibilities
* Conduct periodic and ad hoc credit exposure variance analyses for legal entities, preparing initial commentary and analytical results that incorporate the portfolio's business booking strategy, current events, and real-time market trends.
Present these findings to location coverage leads for review and subsequent presentation to senior management and local governing bodies.
* Lead portfolio-related governance deliverables by coordinating with regional WCR LE teams to provide and review LE-specific metrics.
Key governance activities may include the JPM Affiliates Framework, the semiannual Legal Entity Credit Tiering exercise, the annual Booking Office Country Approval reaffirmation, and other related initiatives.
* Serve as the primary lead for limit management of JPM Affiliates facilities, including performing limit breach investigations, proposing affiliate limit adjustments, and overseeing exposures in collaboration with regional coverage leads as needed.
* Provide implementation of Strategic Frameworks centers on collaborating with stakeholders to develop, implement, and maintain consistent credit risk frameworks and processes for LEs.
* Conduct Regulatory and Audit Engagement mandate which involves the review and adherence to local regulatory requirements, partnering with Credit Risk and functional teams to address regulatory and audit exams and inquiries, and collaborating with central Firmwide risk teams to promote consistent and compliant practices across LEs.
* Work closely with various Risk Management and functional teams, including Credit Officers, Legal Entity Risk Managers, Finance, Policy, Counterparty Credit Risk, Risk Reporting, etc.
* Participate in projects that span across various categories.
Required qualifications, capabilities and skills
* Strong analytical mindset with the ability to interpret large datasets, identify trends, and clearly articulate key insights.
* Excellent communicator, comfortable engaging with colleagues throughout the Risk organization and other f...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:38
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Falmouth, US-ME
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:35
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within Consumer & Community Banking, you are an integral part of an agile development team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
We are looking for a Lead Software Engineers to join our talented team at Chase.
The ideal candidate should possess a strong background in software development with expertise in either Go, Python or Java.
This role also extensively involves working with public cloud technologies and would require the candidate to be familiar with Terraform Infrastructure as code and other related public cloud technologies, like AWS.
Job responsibilities
* Design and implement scalable cloud native software solutions using modern technology stacks to deliver highly available, performant, and resilient products.
* Mentor junior and mid-level engineers, providing guidance and support through code reviews and educational workshops.
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or breakdown technical problems
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with customers and partner teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) including Golang, Python, Java and Typescript.
* Proficiency in test automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Experience working in an agile environment employing software delivery practices such as CI & CD and Scrum
* Demonstrated knowledge of software design principles and patterns as wells as experience implementing solutions using various software architectures such as modular monoliths and micro-serv...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:32
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We are seeking a dynamic and strategic leader to join the Sapphire team as Vice President, Product Strategy.
In this highly visible role, you will focus exclusively on high-priority and special initiative projects that are critical to the evolution and success of the Sapphire portfolio.
You will leverage your expertise in product strategy, cross-functional leadership, and analytical thinking to drive innovative solutions and deliver exceptional value to our customers.
Job Responsibilities:
* Serve as the day-to-day leader for key strategic project initiatives within the Cards portfolio, ensuring project strategy is executed to maximize market impact.
* Drive end-to-end management of strategic projects, from ideation through execution, partnering closely with cross-functional teams including benefits, rewards, legal, compliance, and external partners.
* Develop and refine individual benefits, overall value propositions, marketing claims, and key reasons-to-believe (RTBs) for strategic initiatives, ensuring alignment with the overall Sapphire product strategy.
* Collaborate with Commerce partners in Dining, Travel, and Shopping to define and deliver exclusive offers and experiences for strategic project workstreams.
* Conduct industry research, competitive analysis, and customer segmentation to inform the direction and prioritization of strategic projects.
* Analyze P&L dynamics, customer feedback, and behavioral data to guide decision-making and optimize project outcomes.
* Lead cross-functional working teams, fostering collaboration and accountability to deliver on ambitious project timelines and objectives.
* Prepare and present comprehensive project updates, business reviews, and strategic recommendations to executive leadership and other key stakeholders.
* Maintain strict confidentiality and discretion in all aspects of strategic project work.
Required Qualifications, Capabilities, and Skills:
* Minimum of 6+ years of experience in product strategy or product development, preferably within the credit card or payments industry.
* Demonstrated success managing complex, high-priority, or confidential projects in a matrixed organization.
* Exceptional relationship management skills, with the ability to influence and collaborate across diverse teams.
* Strong analytical skills with a deep understanding of customer insights, P&L dynamics, and data-driven decision-making.
* Outstanding written and verbal communication skills, including the ability to build executive-level presentations and present to executive audiences.
* Proven ability to manage multiple initiatives simultaneously and deliver results in a fast-paced environment.
* Bachelor's degree or equivalent experience required.
Preferred Qualifications, Capabilities, and Skills:
* Experience within the credit card or payments industry is strongly preferred.
* Familiarity with analyzing P&L dynamic...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:30
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Nashua, US-NH
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:28
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Corporate Sector's Data Platform team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Adds to team culture of diversity, opportunity, inclusion, and respect
* Lead and mentor junior software engineers, providing guidance and support to enhance their skills and career development.
Facilitate technical discussions and decision-making processes within the team.
* Collaborate with cross-functional teams to define and implement strategic technology initiatives that align with business goals.
Contribute to the architectural design and long-term planning of software solutions.
* Tackle complex technical challenges and provide innovative solutions that drive business success.
Conduct thorough analysis and debugging of critical issues, ensuring timely resolution.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
* Understanding of microservices principles, including service decomposition, API design, and inter-service communication.
* Deep understanding of AWS cloud architecture, including advanced services like AWS CloudFormation, AWS Kinesis, and AWS Step Functions.
Experience in implementing robust security measures and compliance standards within cloud environments.
* Proficiency in designing and optimizing complex database schemas, both SQL and NoSQL, for high-performance applications.
* Strong leadership and interpersonal skills to effectively communicate with diverse teams and stakeholders.
Ability to articulate complex technical concepts to non-technical audiences.
* Commitment to continuous learning and staying updated with emerging technologies and industry trends.
Experience in implementing DevOps practices and CI/CD pipelines to enhance software delivery processes.
* Willingness to learn new technologies and adapt to changing project requirements.
* Careful attention to detail to ensure code ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:28
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Come join the Quality Assurance Leadership team and be a driving force in ensuring adherence to procedures that are tied to policy, procedures and regulatory requirements.
As a Quality Manager within JPMorgan Chase Payment Operations, you will be a key player in ensuring the highest standards of quality control and adherence to operating procedures.
Your role will involve conducting comprehensive reviews against our internal standards, procedures, and regulatory requirements, ensuring accuracy and completeness.
You will leverage your deep understanding of quality principles and practices, and your expertise in strategic thinking to analyze quality results, identify root causes, and suggest innovative solutions.
You will demonstrate exceptional leadership skills in creating an environment where employees are engaged and deliver optimum performance.
Your ability to manage a diverse team, delegate effectively, and build strong cross-functional collaborations will be crucial in driving the quality agenda across the Payment Operations.
Your role will have a significant impact on our operations and risk management, making you an integral part of our commitment to excellence.
Job responsibilities
* Conduct comprehensive quality assurance reviews key functional processes against Quality Assurance Standards, ensuring the accuracy, reliability and integrity of collected data.
* Utilize advanced computer literacy skills to analyze quality results, identify key issues, risks, and trends, and perform in-depth root cause analysis.
* Develop innovative solutions to address identified deficiencies or improvements in business processes, leveraging your expertise in strategic thinking and innovation.
* Present quality analysis results to key stakeholders, tracking and monitoring corrections to identified critical defects, and ensuring the implementation of recommended solutions.
* Collaborate with global partners to ensure consistency with the Global QA framework and governance approach, considering regulatory requirements and best practices to implement changes to processes.
Required qualifications, capabilities, and skills
* Demonstrated expertise in Operational quality control processes, with a strong focus on Payments and Quality standards, evidenced by practical application and results-driven performance for a minimum of 7 years.
* Proven expertise in conducting comprehensive quality control reviews and root cause analysis, with a focus on Payments and regulatory requirements.
* Advance proficiency in using computer systems and related technology for data analysis, problem-solving, and effective communication.
* Demonstrated ability in strategic thinking, with a track record of developing and implementing innovative solutions to improve business processes.
* Expertise in managing diverse teams, with strong skills in delegation, team building, and cross-functional collaboration.
Preferred qualification...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:27
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When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact.
You were made for this.
As a Senior Manager of Data Engineering, you will lead and mentor a team of experienced data engineers and database specialists responsible for designing, building, and optimizing large-scale data pipelines and ETL processes.
You will also champion leveraging AI and machine learning technologies driving advanced analytics and business value.
You will provide strategic direction, technical guidance, and operational oversight, ensuring the reliable delivery and transformation of high-volume data assets.
Your leadership will foster collaboration, resolve conflicts, and drive innovation in data engineering practices, while supporting the enablement of AI and analytics initiatives across the organization.
Job responsibilities
* Provide overall direction, oversight, and coaching for a team of senior data engineers and database experts working on complex, high-volume data integration and transformation projects.
* Accountable for decisions that influence team resources and the execution of data engineering strategies, ensuring alignment with business objectives and data governance standards.
* Stay current with advancements in AI and Gen AI, evaluating new tools and techniques for potential adoption.
* Guide teams in the design, development, and optimization of robust ETL pipelines, data workflows, and database solutions to support analytics and AI initiatives.
* Foster a culture of innovation, continuous improvement, and technical excellence, while promoting diversity, equity, and inclusion.
* Proactively identify and resolve team conflicts and operational issues, escalating as necessary to ensure project success and team well-being.
* Collaborate with cross-functional stakeholders, including analytics and AI teams, to enable data-driven decision-making and support new use cases.
* Identify opportunities to leverage AI and Generative AI technologies to enhance data engineering solutions and drive business value.
* Oversee the implementation of best practices in data quality, data governance, and operational monitoring for large-scale data environments.
* Champion Agile and DevOps methodologies to accelerate the development and deployment of data solutions.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
* 10+ years of experience in Data Engineering, Database Management, Software Engineering, or a related field, with a proven track record of leading senior technical teams.
* Advanced degree in Computer Science, Data Engineering, Information Systems, or equivalent field.
* Proven ability to understand, interpret, and work with complex data models
* Deep expertise in designing, building, and optimizing ETL pipelines, data ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:26
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within Consumer & Community banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* 5+ years of applied experience in software engineering, with a focus on Android development.
* Strong understanding of the Android ecosystem, including application lifecycle, performance optimization, and system constraints.
* Expertise with the Android SDK and core Jetpack libraries: (e.g., Compose, LiveData, ViewModel, Navigation Component).
* Strong knowledge of modern concurrency patterns in Kotlin especially Coroutines.
* Experience with API design, versioning, and backward compatibility in collaboration with backend teams.
* Proficiency in Unit and Instrumentation testing: using libraries such as Mockito and Espresso.
* Experience with distributed systems concepts: including caching strategies, local persistence solutions, and data synchronization.
* Proficiency with modularization strategies and dependency injection frameworks (e.g., Dagger, Hilt, or Koin).
* Familiarity with best practices in mobile design: Adhering to Material Design guidelines, proper threading management, and accessibility best practices.
* Solid understanding of modern architectural patterns: such as MVI (Model-View-Intent) and MVVM (Model-View-ViewModel).
* Understanding of build systems and CI/CD pipelines: Experience with Grad...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:25
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about challenging the status quo and striving to be best in class.
As a Vice President in the Risk and Compliance Financial Planning and Analysis team, you will contribute to comprehensive financial analysis and reporting, support initiatives in report automation, dashboard development, and process improvement, and play a key role in business reviews and decision-making on operating expenses and headcount.
Your financial acumen, analytical skills, and ability to collaborate across teams will be essential to your success.
Job Responsibilities
* Manage core financial planning and analysis activities, including budgeting, forecasting, monthly financial close, incoming allocations and management reporting.
* Proactively engage stakeholders across the broader finance and business management organization to develop monthly financial forecast and annual budget.
* Conduct monthly financial reviews, providing clear explanations of financial and headcount variances.
* Develop ad-hoc financial analytics to support business priorities and inform management decision-making.
* Support the execution of cost allocation methodologies to facilitate accurate distribution of expenses across business units and functions.
* Partner, and in some cases oversee, junior FP&A team members work, supporting their development and facilitating timely, high-quality delivery.
Required qualifications, capabilities, and skills
* 7+ years of relevant experience with a degree in Finance, Accounting, Business, or related field.
* Proficient in enterprise financial systems for budgeting, forecasting, reporting, and data analysis.
* Advanced PowerPoint skills for preparing presentations that communicate financial insights and recommendations to management.
* Ability to build effective partnerships across teams and communicate financial concepts clearly to stakeholders.
* Demonstrated judgment and discretion in handling sensitive financial information, maintaining confidentiality and compliance with company policies.
* Experience supervising and mentoring team members, fostering collaboration, and supporting professional development.
Preferred qualifications, capabilities, and skills
* Experience with business intelligence tools (e.g., Tableau, Alteryx).
* Experience with SAP, Oracle, Annaplan, or Databricks.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, instit...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:25
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Assisted and Online Account Opening Team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Manages key relationships by working with engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs, further integration with recommendation engine, and drive results.
* Communicates effectively and often by being vocal.
Share strategy, roadmap, progress, and insights broadly and systematically.
Craft the narrative and cadence for different partner and stakeholder audiences
* Acts a center for knowledge and has deep curiosity about the digital product experience space and a desire to connect that curiosity and knowledge to the teams that can effect change
* Demonstrates technical and customer problem solver skills, by asking questions and define the problem and where our platform sits in the Chase ecosystem.
* Understands the technologies and approaches in use and those we should be using to drive our plans for the future for these technical products
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Customer obsessed individual with the ability to build and maintain good, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear product delivery or technical requirements.
...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:24
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking technology - Deposits Platform, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
* Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
* Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.)
* Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
* Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
* Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
* Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
* Experience with troubleshooting common networking technologies and issues
Ability to identify and solve problems related to complex data structures and algorithms
* Drive to self-educate and evaluate new technology
Preferred qualifications, capabilities, and skills
* Enthusiasm for learning new technologies, with a focus on public cloud platf...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:23
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Digital Servicing Experiences (DSE), you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
In this role you will focus on digital self-service customer experience journeys that traverse multiple lines of businesses while working closely with our conversational AI team that manages the Chase Digital Assistant (CDA) and Universal Entry Point (UEP).
Improving digital containment (i.e.
reducing calls) and extending customer journeys by sequencing the next relevant set of digital capabilities to drive further customer engagement are expected outcomes.
These programs require continuous improvement and optimization across chase.com and the mobile app, along with uplifting the technical frameworks.
The position requires a strong analytical approach and close collaboration with our business stakeholders and functional partners to deliver on shared roadmaps and OKRs.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financi...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:22
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Consumer & Community Bank - CAMP Technology Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Converts complex business needs into clear technical requirements using effective requirement gathering and industry-standard tools
* Develops systems that are flexible, reusable, and easy to maintain
* Resolves technical challenges as they arise during development
* Manages technical implementation to ensure projects are completed efficiently and within budget
* Works collaboratively with production support and development teams to assist end users and address defects, including providing emergency support when necessary
* Coordinates with partner teams in development, testing, and support to deliver integrated solutions.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) - PEGA, Java, J2E, Spring Boot Framework, AWS
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* In-depth knowledge of the financial services industry and their IT systems
* Hands on experience debuging spring boot microservice applications, and system performance monitoring / optimization
* Practical cloud nat...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:19
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Consumer and Community Banking in Data Technology space, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
* Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
* Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
* Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
Preferred ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:19
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorganChase within the Consumer & Community Banking team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and (3)+ years applied experience
* 3+years of hands-on experience developing in Argo Traditional Client for Teller platform
* In-depth of knowledge managing Microsoft SQL Server 3yrs+
* Current knowledge of Argo version 6 development objects, including Enablers, WOGS, AOGS, host communications, Electronic Journal (EJ), and Totals
* .NET Bridge external expansions using C#
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* C# development
* Java development
* PowerShell scripting
* Alogent Branch deposit engine knowledge working with OCR a...
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Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:18
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible
Job responsibilities
As a Software Engineer III at JPMorganChase within the Consumer & Community Banking team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and (3)+ years applied experience
* 3+ years of hands-on experience developing in Argo Traditional Client for Teller platform
* Current knowledge of Argo version 6 development objects, including Enablers, WOGS, AOGS, host communications, Electronic Journal (EJ), and Totals
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* C# development
* Java development
* PowerShell scripting
* Alogent Branch deposit engine knowledge
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to mill...
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Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:17
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If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you.
Join our team and help us develop game-changing, high-quality solutions.
As a Lead Architect at JPMorgan Chase within the Consumer Card Technology group, you are an integral part of a team dedicated to developing high-quality architecture solutions for various software applications and platform products.
You play a crucial role in promoting significant business impact and shaping the target state architecture through your expertise in multiple architecture domains.
This position will support the Credit Card Digital experiences (web & mobile) for the design, build and implementation of new and enhanced capabilities.
It will have influence on key credit card related features in the award winning digital platforms.
Job Responsibilities
* Define, document, and deliver current state, target states, and initiative-based architectures for Credit Card product domains.
* Collaborate across all corporate technology and line-of-business technology teams to design and socialize solutions.
* Participate in digital and cross line-of-business architecture governance and tollgate processes.
* Provide subject matter expertise to multiple cross line-of-business forums, panels, ad-hoc conversations, technologies, and senior business/IT management.
* Work with application development teams to estimate the cost of proposed solutions.
* Stay informed about industry trends and leverage new techniques and technologies as appropriate.
* Challenge designs during concept and review phases to drive re-use, efficiency, security, and stability.
* Define and/or participate in supporting changes to existing or new architectural processes.
* Serve as a function-wide subject matter expert in one or more areas of focus.
* Actively contribute to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle.
Required Qualifications, Capabilities, and Skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
* In-depth understanding of credit card operations, including rewards, payments, compliance, lifecycle management, pricing, line and account management
* Strong knowledge of cloud architecture, especially AWS.
* Experience with API design, microservices, and distributed systems.
* Proficiency in programming languages such as Java, Python, or Node.js.
* Knowledge of PCI DSS and other relevant financial regulations.
* Excellent problem-solving and analytical abilities.
* Strong verbal and written communication skills, able to convey complex technical concepts to diverse audiences.
* Proven ability to work effectively with cross-functional teams and external partners.
Preferred Qualifications, Capabilities, and S...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:16
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Your opportunity to make a real impact and shape the future of financial services is waiting for you.
Let's push the boundaries of what's possible together.
As a Senior Director of Software Engineering at JPMorganChase within the Test Integration and Implementation team in Corporate & Investment Banking Technology, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains.
Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.
Job responsibilities
* Oversee US-based teams (regional and site level) within Testing Engineering, Modernization, Automation, Infrastructure Up-Lift Environment, Stability and Resiliency, and Architecture.
* Provides high-level direction while being hands-on as Design Authority focused on design and architecture of solution delivery
* Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives and perspectives
* Manages multiple stakeholders, complex projects, and large cross-functional and cross-product collaborations
* Influences peer leaders and senior stakeholders across the business, product, and technology teams
* Champions the firm's culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 10+ years applied experience
* Experience developing or leading large, cross-functional teams of technologists in engineering
* Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
* Experience leading complex projects supporting system design, testing, and operational stability, modernization and infrastructure uplift
* Experience building proofs of concept (POCs) owning the design and driving delivery teams to execute on that vision
* Prior track record of contributing to major implementations focused on architecting, designing and modernizing technology uplift environments
* Excellent communication skills and technical documentation skills producing White Papers and PowerPoint presentations for senior leaders and stakeholders.
* Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
Preferred qualifications, capabilities, and skills
* Experience working close to code level (code reviews, ensuring technical delivery is on track, etc.)
* Prior experience in Payments Technology strongly preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government c...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:16
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Join a team that uncovers stories in data to guide major investments and delight clients, who is curious and passionate to transform data, and impact drive business breakthroughs!
As a Quant Analytics Associate, within the Voice Product Analytics team, you will use data analytics to improve customer experience, reduce operating expenses, and work on key initiatives, document data lineage, scope analyses, develop data, form hypotheses, analyze data, generate insights, and present findings.
Job Responsibilities:
* Analyze and manage IVR/NLU performance metrics and customer feedback to identify cross-channel((calls, branch, digital, etc.) trends, issues, and improvement opportunities.
* Contribute to business cases, design A/B tests, identify pilot populations, and analyze program performance to inform future strategies.
* Collaborate with data owners to govern data generation, definition, and retention.
* Prioritize and manage Voice-IVR analytics tasks while independently identifying and implementing customer experience improvements.
* Support preparing and delivering presentations with clear insights for executives and business partners and build understanding of business drivers and data with product groups.
* Write and maintain code in Alteryx, SQL, Tableau, and Python and structure and execute KPIs, trend analyses, dashboards, segmentations, and optimizations to improve performance.
* Continuously assess the current IVR experience, identifying pain points and implementing enhancements to optimize customer satisfaction and proactively seek and evaluate new technologies, processes, and features that can further enhance the IVR system and overall customer experience.
Required qualifications, capabilities, and skills:
* Bachelor's or Master's degree in a quantitative field (Data Science, Mathematics, Statistics, Physics, Engineering, Economics, Finance, or related); 3+ years of experience applying statistical methods to real-world problems using SQL and at least one of: Alteryx, Python, Tableau.
* Hands on experience with data visualization for analysis and presentation.
* Strong mathematical/statistical skills using Alteryx, Python, SQL, Tableau.
* Robust analytical skills to collect, organize, analyze, and present large amounts of information accurately.
Preferred qualifications, skills and capabilities
* Experience with cloud services (Azure, AWS, etc.).
* Experience in financial services or similar industries.
* Strong grasp of big data disciplines, AWS, Agile (Scrum), and new technologies.
* Prior experience in an insights function at a financial services or consulting firm.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:14
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Join a team of a talented, highly motivated individuals with strong data analysis and strategic thinking skills to support advanced analytics projects across Operations functions, channels and products.
As a Quant Analytics Senior Associate, within our Service Product Analytics Team, you will be responsible for deriving insights about our customers' journey across Service Operation by developing and implementing innovative strategies and advanced analytics solutions to improve the customer and service agent experience and work collaboratively with all functional teams across Operations as well as Strategic and Analytics teams.
Job Responsibilities:
* Support and lead partnerships with key Area Product Owners and Product groups with strong understanding of business drivers, underlying data and processes for the demand mitigation programs by providing data and analytics leadership across the servicing organization
* Lead development and reporting of Ops performance metrics & KPIs.
Use analytical tools such as trend analysis, segmentation, optimization, and other techniques to improve business function performance.
* Analyze customer interactions and events across a variety of channels (calls, branch, digital) to better understand customer journeys and friction points
* Contribute to business cases, construct test designs, and identify populations for pilot programs; analyze program performance and derive insights to help inform future customer strategies.
* Support the creation of dashboards and visualizations to measure the impact of implemented products and provide management with self-service tools to explore and report on current trends of key metrics
* Leverage the agile process to deliver on a wide range of business and product-focused analytics including building and updating business cases, exploratory analysis to identify product enhancement opportunities, generating feature performance metrics and dashboards, and crafting data stories and presentations of key findings to stakeholders
* Leverage enterprise data to develop the right automated data solutions using a mix of customer, account, digital, telephony, financial and operational data
Required Qualifications, Capabilities, and Skills:
* 3+ years of related experience; Bachelor's degree in a quantitative or related field or Graduate degree in a related field preferred
* Proficiency in SQL for data querying and manipulation
* Hands-on experience with standard data analytics tools and technologies (SQL, R, Python, Tableau, Alteryx, Hadoop, Hive, Spark, Impala, Sqoop)
* Experience delivering analytics solutions following an Agile (Scrum or Kanban) methodology
* Hands-on experience writing code and automating processes to source, transform and analyze data from multiple sources including structured and unstructured data preferred
* Able to communicate effectively with Senior leaders to enable collaboration, decision-mak...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:14
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As the ideal candidate, you will have knowledge of various technologies, operating systems, databases and network components, including in cloud-based environments, as well as the audit and risk skills to be able to effectively execute global technology audits.
As a Technology Senior Auditor within the Infrastructure Platforms Technology Audit Team, you will execute the annual audit plan, participate in audit engagements by performing audit testing, and participate in various continuous monitoring efforts.
Job Responsibilities
* Participate on technology audit engagements, from planning to reporting, and produce quality deliverables to both department and professional standards, while ensuring audits are completed timely and within budget.
* Work closely with global Audit colleagues in the early identification of emerging control issues, and report them in a timely manner to Audit management and business stakeholders
* Partner with stakeholders, business management, other control groups (i.e.
risk management, compliance, fraud prevention), external auditors, and regulators, establishing strong working relationships while maintaining independence
* Finalize audit findings and use judgment to provide an overall opinion on the control environment by developing recommendations to strengthen internal controls
* Communicate audit findings to management, and identify opportunities for improvement in the design and effectiveness of key controls
* Stay up-to-date with evolving industry/regulatory changes impacting the business and participate in appropriate control forums
* Find ways to drive efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
* Recognize the confidential nature of Internal Audit communications and access to information; exercise discipline in protecting the confidentiality and security of information in accordance with firm policy
Required Qualifications, Skills and Capabilities
* Extensive internal or external technology auditing experience, or relevant technology risk and control management experience.
* Knowledge and experience in various Technology and Cyber domains, for e.g., Architecture, Vulnerability Management, Cloud, etc.
* Understanding of internal control concepts, with proven ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner.
* Advanced analytical skills, particularly in regard to assessing the probability and impact of an internal control weakness
* Excellent written, verbal, and presentation skills; adept at presenting complex and sensitive issues to senior management and strong interpersonal and influencing skills, with the ability to establish credibility and build partnerships with senior business and control partners
* Enthusiastic and self-motivated, with a keen interest in lear...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:12
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You are customer focused, enjoy building relationships, leading teams, and providing financial advice to your clients.
A role as a Healthcare, Higher Education and Non-Profit Relationship Executive could be a great fit for you.
As a Healthcare, Higher Education and Non-Profit (HHN) Relationship Executive, you will drive business development efforts to grow and retain profitable banking relationships with Middle Market HHN clients.
This role may include leading and managing a team of Commercial Bankers.
You will partner closely with credit underwriting, treasury sales, client service, administrative assistants, and other functional areas inside and outside of the Commercial Bank to deliver products and solutions to clients.
In this role, you will be expected to maintain a portfolio of your own as well.
As part of the regional coverage, travel to clients may include approximately 25% of your schedule.
Job Responsibilities:
* Champion a culture of innovation and a customer-centric mindset
* Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
* Deliver the entire firm across lines of business
* Find ways to further efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
* Lead specially assigned projects for the benefit of the region and national team
* May lead or manage, coach, mentor, and retain a high-performing commercial banking team
* Foster a diverse, equitable, and inclusive work environment
Required Qualifications, Capabilities and Skills:
* Typically a minimum of ten years account relationship management experience with a focus on business relationships
* Understanding of Commercial Banking products and services with knowledge of the region
* Ability to mobilize internal networks and resources
* Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
* Experience in a Commercial Bank setting, specifically leading or managing a commercial lending sales team
* Sales management and business development skills with proficiency in building and maintaining positive client relationships
* Excellent verbal and written communications skills; able to communicate clearly and concisely
Preferred Qualifications, Capabilities and Skills:
* Bachelor's degree and formal credit training preferred
* Strong technology experience; digital background preferred
* Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
* Self-directed, proactive, and creative solution and problem-solving abilities; uses sound judgment and navigates ambiguity to get things done
* Flexible t...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-13 08:00:11
