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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Data Engineer III at JPMorgan Chase within the Corporate Technology line of business, you serve as a seasoned member of an agile team to design and deliver trusted data collection, storage, access, and analytics solutions in a secure, stable, and scalable way.
You are responsible for developing, testing, and maintaining critical data pipelines and architectures across multiple technical areas within various business functions in support of the firm's business objectives.
Job Responsibilities
* Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
* Acquire data from primary or secondary data sources and maintain databases/data systems
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems to interpret trends or patterns in complex data sets
* Filter and "clean" data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
* Work with management to prioritize business and information needs
* Locate and define new process improvement opportunities
* Adds to team culture of diversity, equity, inclusion, and respect
Required Qualifications
* Formal training or certification on software engineering concepts and 3+ years of applied experience
* Experience across the data framework and lifecycle
* Advanced in SQL, PowerShell, Tableau and API functionality
* Significant experience with statistical data analysis and able to determine appropriate tools and data patterns to perform analysis
* Technical expertise regarding data models, database design, data mining and segmentation techniques
* Experience gathering and analyzing data to effect meaningful change in areas that need improvement
* Ability to work with huge sets of data from varied systems and stitch it together to derive meaningful information
* Effectively collaborate with stakeholders on new reporting requirements, and with technology teams on changes to incorporate in reports and providing analytics on the report with trends, root cause and business context
* Ability to communicate and drive the strategic direction of the firm, delivering technol...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-19 08:41:02
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You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is conti...
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Type: Permanent Location: Traverse City, US-MI
Salary / Rate: Not Specified
Posted: 2024-09-19 08:41:01
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Join us to pioneer user experience insights, shaping products that resonate with customers and end users.
Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As an Experience Research Vice President in Chase Branded Card, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.
Your work will provide the foundation used to inform effective product and service designs across the firm.
Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
In this role, you will help to lead, define and shape understand our customers and their relationships with new value propositions - aligning Go-to-market (GTM), offering, and key moments of truth for our cardholders.
This is inclusive of anything from unboxing, to digital touchpoints, to servicing.
You will have a strong consultative muscle and can partner effectively with product and other cross-functional partners to both gather necessary inputs and get to winning outcomes.
Job responsibilities
* Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
* Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
* Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
* Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market
* Partner with design, content, and other cross-functional partners to prioritize the most impactful research moments and methodologies with the resources you have.
* Refine research into actionable and digestible narratives that inspire our design teams and our partners alike
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods
* Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design
* Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-19 08:41:00
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Become an integral part of the Global Corporate Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As a Senior Executive Assistant in Global Corporate Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job Responsibilities:
* Monitor all contact with the public, clients and staff coming through the executive's office
* Provide general office support to include phone coverage, printing, etc
* Manage extensive and complex calendar for Senior Executive in a fast paced and dynamic environment
* Work closely with Business Manager on maintaining key documents including organizational charts, distribution lists and background materials.
Able to take succinct minutes and replay key takeaway and themes from senior meetings.
* Coordinate and organize senior meetings, draft communications and presentations including agenda setting, material preparation and distribution, coordination of guest speakers, and logistics.
* Provide site support for local office requirements including phone coverage, assistance with new hire integration, facilities maintenance, supplies, floor access, presence at local events, greeting guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, ensuring superior client service at all times
* Arrange and maintain extensive travel plans and itineraries for both international and domestic travel
* Assist with timely and accurate expense reporting
* Plan and lead events as needed
Required qualifications, capabilities and skills:
* Strong personal leadership, ability to work independently and effectively in a demanding, changing environment
* Exceptional travel planning skills and knowledge
* Detailed and strong organizational skills
* Demonstrated ability to plan complex and large events
* Strong background in a financial services and or technology environment
* Exceptional interpersonal, presentation and communication skills
* Fluency in all Microsoft office products
Note: this role requires five days in the office (Mon-Fri) and will not support Hybrid options.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P....
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:59
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Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As a Vice President Experience Design on the Mass Affluent Card Design Team, you will play a pivotal role in shaping the user experience for Chase Freedom Unlimited, Freedom Flex, Slate Edge, and related products that deliver cash back rewards and payment flexibility to Chase's customers.
Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.
As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
As a UX Design Lead, VP, you will lead large and impactful initiatives within the Chase Mass Affluent Card portfolio.
You will be helping to shape the acquisition, application, management and servicing experience for customers.
Success in this role will include utilizing a facilitative leadership style with senior design, research, product, and engineering leaders for the Mass Affluent segment.
You will be a strong partner with senior Product Management and Engineering Leads, developing product and business strategy, which informs prioritization, planning, and decisions across multiple product teams.
Job responsibilities
* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
* Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
* Advocate for the users' perspective when collaborating with Product Managers and Engineers to plan roadmaps, gather requirements, and structure the work.
* Be involved in creating new product and business strategy at the intersection of user needs and business goals.
* Work closely with other disciplines/LOBs to understand design context and collaborate within team for solutions.
* Communicate expectations within the design team for standards of quality through creative direction and critique.
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:59
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:57
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As an Experience Design Senior Associate in Commerce Payments , you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
* Harness design skills to articulate complex business concepts through creative storytelling that represents the needs of multiple interdependent customer and business groups
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
* Ability to translate design decisions into measurable customer impact by articulating strong rationales based in customer needs
Preferred qualifications, cap...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:56
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Be part of a dynamic team where your distinctive skills will contribute to a winning culture and team.
As a Data Engineer III at JPMorgan Chase within the Consumer & Community Banking and Consumer Card Technology team, you serve as a seasoned member of an agile team to design and deliver trusted data collection, storage, access, and analytics solutions in a secure, stable, and scalable way.
You are responsible for developing, testing, and maintaining critical data pipelines and architectures across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Administration, design, implementation and support highly available and scalable Nonstop database solutions.
* Frequently uses SQL and understands NoSQL databases and their niche in the marketplace.
* Research and recommend innovative, and where possible, automated approaches for system administration tasks.
* Collaborate with teams to understand their data access needs, recommend data models and create data structures to comply with standards and best practices.
* Monitor key performance metrics, measuring the utilization, performance and overall health of the database, pathway, and replication environments.
* Provide up to Level 3 on call support for the 24/7 Nonstop Infrastructure.
* Performing tasks as may be required to ensure a secure, stable, and compliant environment.
* Supports review of controls to ensure sufficient protection of enterprise data.
* Adds to team culture of diversity, equity, inclusion, and respect.
* Ability to thrive in a team-oriented, fast-paced environment.
Required qualifications, capabilities, and skills
* Formal training or certification on data engineering concepts and 5+ years of applied experience..
* 5+ years' experience with Nonstop program modules such as Nonstop TS/MP, Nonstop SQL/MP and SQL/MX, Enscribe, TCP/IP, NDM, SSL, Expand, FUP, SCF.
* 5+ years' experience with administration, configuring, managing, troubleshooting, and recovering Nonstop databases.
* Proficiency in configuring complex database management system environments, creating and maintaining databases as well as backup and recovery.
* Demonstrated ability to implement automated process to improve database and application system reliability.
* Experience with Nonstop Golden Gate replication configuration, tuning, troubleshooting, and patch / upgrade maintenance.
* Strong written and oral communication capabilities, ability to influence and successfully interface with others.
* Skill at troubleshooting complex technical problems.
* Understanding of the software development lifecycle, including Agile development methodology.
* Experience with Nonstop database design, and performance tuning.
* Experience across the data lifecycle.
Preferred qualifications, capabilities, and skills
* Background in IT infrastruct...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:54
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Chase's growing Content organization is building out a social team with focus on travel, shopping/offers, dining, and lifestyle content.
The team is a new initiative led by creative executives from restaurant discovery platform The Infatuation, which J.P.
Morgan Chase acquired in 2021.
Our mission is to create best-in-class content that breaks through the clutter, and ultimately helps Chase customers better engage with their benefits, inspiring them to travel, shop, and dine with Chase.
As a Vice President, Social in the Content team for Card and Connected Commerce at Chase, you will be responsible for overseeing strategy, content, and publishing process for all Chase Sapphire social media channels.
You will build a team and develop cross team collaborative processes to manage high levels of output focused on key marketing messages and premium content for Sapphire card members and potential card member audiences that support Sapphire's business and marketing strategy.
You will be the lead in planning, in-house or external production, publishing, and community management, as well as in the tracking of performance to optimize for growth and engagement KPIs.
The ideal candidate has been in a social media leadership role at a large corporate brand or digital publication and has extensive knowledge of social media platform best practices, as well as an ability to quickly develop innovative storytelling formats.
Job Responsibilities
* Build and manage Chase Sapphire's organic content calendar in coordination with the overall editorial and marketing strategy.
* Define and track growth and engagement goals, while implementing strategies to achieve them.
* Hire, manage, and mentor a team of social media managers to produce premium social first content across various marketing, partnership, and experiential subjects, while supporting and driving growth.
* Facilitate strong working relationships and open collaboration across a cross-functional team that includes the Sapphire business team as well as editorial, brand, marketing, experiences, legal, compliance, and communications.
* Partner with internal and external teams to establish an ongoing content strategy, and oversee creative development and best practices.
* Collect, analyze, and report performance data, delivering clear and concise reports to leadership to guide strategic planning, growth and engagement KPIs.
* Manage and oversee the budget, ensuring cost-effective use of resources, while coordinating with third-party vendors to meet production goals and maintain quality standards.
Required Qualifications, Capabilities and Skills
* 7+ years in corporate brand social media and/or editorial.
* 3+ years in a social media leadership role, specifically managing content creators.
* Extensive experience with social management and analytics tools, including Sprinklr.
* Ability to effectively oversee all elements of organic social media strategy w...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:53
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As an Experience Design Senior Associate in Connected Commerce CC Payments, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
Preferred qualifications, capabilities, and skills
* Understanding of Accessibility Guidelines and Inclusive Design practices
* Has shipped digital products or a launch-ready prototype
* Understanding of basic technical context of their designs; familiar with HTML, CSS, and JavaScript
* Foundational u...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:52
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Join us to pioneer user experience insights, shaping products that resonate with customers and end users.
Foster a culture of continuous learning as you bring your thought leadership and expertise to the team.
As an Experience Research Vice President in the Corporate Data Services space, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep expertise in research methods and user experience, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.
Your work will provide the foundation used to inform effective product and service designs across the firm.
Apply your advanced knowledge of qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
Job responsibilities
* Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
* Analyze and interpret data using advanced qualitative methods and translate insights into actionable recommendations for enhancing user experience
* Enable research designs to gather information on user needs and desires during discovery and create user testing scenarios to further refine the product or feature based on findings
* Mentor and guide designers on the research process and foster a culture of continuous learning and knowledge sharing within the user experience design team
* Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on qualitative research methods
* Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design
* Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design
* Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform product prioritization
* Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs
Preferred qualifications, capabilities, and skills
* Experience standing up a Research practice in an area new to Research, including evangelization of Research in an existing design team
* Knowledge or experience with quantitative methods including survey design and implementation
* Knowledge or experience of ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:51
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
* Must be 18 or older
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, subtraction)
Desired
* Retail experience
* Second language (speaking, reading and/or writing)
* Promote trust and respect among associates, with a positive attitude.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
* Offer product samples to help customers discover new items or products they inquire about.
* Inform customers of grocery specials.
* Provide customers with fresh products that they have ordered.
* Recommend grocery items to customers to ensure they get the products they want and need.
* Check product quality to ensure freshness.
Review "sell by" dates and take appropriate action.
* Label, stock and inventory department merchandise.
* Report product ordering/shipping discrepancies to the department manager.
* Stay current with present, future, seasonal and special ads.
* Adhere to all food safety regulations and guidelines.
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
* Notify management of customer or employee accidents.
* Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
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Type: Permanent Location: Racine, US-WI
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:50
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Become an integral part of Consumer Bank Strategy team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in Consumer Bank Strategy , you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities:
* Maintain heavy calendar management.
* Schedule internal/external meetings.
Coordinate conference rooms /calls and disseminate all logistics to meeting attendees.
Manage requests for printing and binding of materials.
* Manage conference event planning: organize, gather and enter details for off-sites, team activities and cross-team collaborations.
* Manage high volume emails, monitor requests and respond in a timely and professional manner.
* Answer phones professionally, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner.
* Coordinate international/domestic travel arrangements .
* Compile and submit expense reports in a timely manner.
Ensure company policies are followed and items are processed within provided guidelines.
* Assist with work overflow and special projects.
* Work cooperatively with the administrative assistants team, in positive partnership to support their respective coverage teams smoothly.
Required qualifications, capabilities, and skills
* at least five years of administrative experience, ideally supporting at the Managing Director level (or equivalent)
* Proven experience managing a complex calendar across different time zones.
* Strong interpersonal, written, and verbal communication skills
* Enthusiastic, self-motivated, calm and effective when working under pressure
* Extremely organized and detail-oriented with strong commitment to accuracy
* Handle regular activities without prompting, and advice in advance of issues or delays - Must demonstrate a sense of urgency in handling a high volume of scheduling requests
* Exercise independent judgment in a variety of situations
* Motivated by a collaborative environment and willing to go the extra mile
* Strong proficiency in Microsoft Office
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
Your hours are 7:30am...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:50
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Job Description
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Java / AWS Software Engineer III at JPMorgan Chase within the Consumer and Community Bank, Consumer Card Technology, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficiency in multiple modern programming languages: Java, Core Java
* Strong experience with Web Services (REST, API), Spring Boot, Microservices
* Experience with Cloud based Technologies - AWS(AWS VPC, Subnet, SG, Lambda, EC2, RDS, Route53, KMS, Step functions, SQS, SNS, ECS and S3), Kubernetes
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages.
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Familiar with Agile methodologies such as SCRUM, LEAN, etc.
* Familiar with development tools such as Jenkins, Rundeck, SVN/Crucible/Jira, Git/Stash, etc.)
Preferred qualifications, capabilities, and skills
* Familiarity with Py...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:49
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Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.
In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Product Marketer, Vice President in CDAO Platform, you will have an exciting opportunity to be in on the ground floor of a new platform and business that is transforming the way we deliver and provide technology solutions in AI/ML, data and analytics across the firm.
The CDAO Platform is a suite of integrated services for internal data and model development.
These services (AI/ML, data, analytics, governance, etc) can be assembled into workflows for personas across the firm to progress through the data and model development lifecycles.
The platform aims to ease the experience for data scientists, data producers, and AI/ML practitioners to adopt and implement AI across the firm.
You will have the unique responsibility to lead and develop the go-to-market strategy for the platform's initial launch and expansion of additional products and solutions, working with cross-functional teams to execute the marketing plan and measuring the impact to shape future campaigns.
You will develop content, define the messaging and positioning of our products and the platform to our clients and prospect, and support the execution of our adoption and business strategy.
You will lead implementation of the internal marketing website using Adobe Experience Manager for content and layout partnering with design colleagues.
You will gain exposure to the emerging technology and capabilities influencing the future of the data management space for institutional investors.
You will be part of a small and entrepreneurial team of product and data experts where diverse skills and experiences are celebrated.
This is an excellent position for a creative and highly driven individual who is ready to hit the ground running, work in a fast-paced environment, collaborate with multiple teams, and is willing to wear multiple hats to get things done.
Job responsibilities
* Lead and develop the go-to-market strategy for our products and solutions to increase customer awareness, product adoption, and brand advocacy for both internal and external facing audiences.
* Create a comprehensive marketing plan and manage the product launch cycles, including campaigns across different channels and touchpoints.
* Develop the CDAO Platform website as a digital channel for conversion across experiences - from attracting prospects to conversion and client engagement.
Manage this growth.
* Produce high-quality and compelling content to power our product marketing efforts and sales enablement collateral (e.g.
the messaging and positioning for our client materials, case studies, product collateral, websites, press releases, videos, digital campaigns, and pitch materials).
* Message an...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:48
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Affluent Card Analytics team is part of Card D&A which provides cutting edge analytical solutions and works closely with Card Product Leadership.
The team utilizes Data Science, Machine Learning and Visualization capabilities to generate insights and work closely with the business to drive innovation and business impact.
As a Lead Data Scientist within the Sapphire Products team, you will collaborate closely with Product Owners to provide crucial insights through descriptive, diagnostic, predictive, and prescriptive analytics.
Your role will involve building consensus with Product Owners on the promotion of customer engagement by defining metrics, sourcing data, developing queries, and generating reports.
Job responsibilities
* Create data points using best practices to ensure high data quality and reduced redundancy
* Rationalize complex normalized data sets allowing for ease of cross org consumption
* Translate data into meaningful insights and present a compelling story to stakeholders for decision making
* Bring in experience in the production, optimization and automation of recurrent reports
* Analyze travel-related data to understand customer behavior and trends across different channels.
* Monitor and assess the impact of guardrails on customer journeys to ensure a seamless booking experience.
* Identify key entry points in the customer journey and optimize them for improved conversion rates.
* Design and conduct experiments to measure the effectiveness of new features or changes in the travel booking flow.
* Collaborate with Product team, other Data & Analytics teams, and Channels team, to gain insights into customer behavior and preferences from an end-to-end experience.
* Develop and maintain Adobe Analytics dashboards to track key metrics and performance indicators.
* Utilize heatmaps and other visualization tools to identify areas of improvement in the user experience.
Required qualifications, capabilities and skills
* Bachelors degree in quantitative or related field with 8+ years of analytics experience
* Strong Adobe Analytics knowledge
* Intermediate knowledge of SQL, Alteryx and Tableau
* Experience with Hadoop, Teradata, Oracle and SQL DBs
* Adept at explaining and converting complex concepts into digestible information to be consumed by audiences of varying levels of expertise
* Intellectually curious and eager to learn new things with an eye for innovation
* Highly organized and able to prioritize multiple tasks
* Good written and oral communication skills
* Operational business knowledge of processes, data, controls, and technology platforms
Preferred qualifications, capabilities and skills
* Functional industry experience in operations, marketing, credit/risk, technology or finance
* Intermediate knowledge of Machine Learning
* Strong SQL skills with the ability to pull data using multiple joins, sub-quer...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:47
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!Minimum
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired
* Any retail experience
* Second language (speaking, reading and/or writing)
* Report all safety risks/issues and illegal activity, including robbery, theft or fraud
* Notify management of customer or employee accidents
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
* Adhere to all food safety regulations and guidelines
* Stay current with present, future, seasonal and special ads
* Display a positive attitude
* Report product ordering/shipping discrepancies to the department manager
* Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
* Check product quality to ensure freshness; review sell by dates and take appropriate action
* Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make sugges...
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Type: Permanent Location: Tullahoma, US-TN
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:47
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real- world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in- class
As a Testing Governance Lead in Risk Management and Compliance, you will be responsible for overseeing the governance and day-day execution of the testing program.
This role ensures that compliance testing activities are conducted effectively, consistently, and in accordance with regulatory requirements and internal policies.
The Testing Governance Lead will work closely with various stakeholders across First Line of Defense and Compliance Conduct and Operational Risk (CCOR) to develop test plan, testing strategies, implement robust governance frameworks, including senior management reporting and escalation.
Job Responsibilities
* Develop and maintain governance frameworks for the testing program.
Ensure testing methodologies are current with regulatory changes, robust, consistent, and aligned with industry best practices.
* Ensure testing activities are aligned with regulatory requirements and executed according to the internal policies, Standards and Procedures.
* Monitor, and report on the effectiveness of the testing program to senior management and relevant committees.
* Manage Audits and global regulatory exam responses focused on Testing Program
* Collaborate with CCOR, and business units to identify key risks and develop testing strategies.
Oversee creation of a comprehensive compliance and operational risk testing plan, including scope, objectives, and timelines.
* Oversee the execution of testing activities, ensuring adherence to established plans and methodologies in alignment with the Standards
* Identify opportunities for enhancing the testing program, including process improvements and technology enhancements.
Foster a culture of continuous improvement and learning within the compliance testing team.
* Lead, mentor, and develop a team of professionals.
Promote a culture of integrity, accountability, and excellence within the team.
* Lead or participate in special projects and initiatives related to compliance testing and governance.
* Conduct research and analysis to support decision-making and strategic planning.
Required qualifications, capabilities and skills
* Bachelor's degree in Business, Finance, or a related field.
* Minimum of 7+ years of experience in compliance, audit, or risk management, with a focus on testing and governance.
* Proven experience in a leadership or management role.
* Strong understanding of regulatory requirements and complianc...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:46
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As a Security Software Engineer at JPMorgan Chase within Cybersecurity and Technology Controls, you'll serve as a seasoned member of a team that works to deliver software solutions that satisfy pre-defined functional and user requirements with the added dimension of preventing misuse, circumvention, and malicious behaviour.
You'll directly enable Cyber Operations users and stakeholders through delivery and refinement of critical technology solutions with tamper-proof, audit defensible methods across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities:
* Engages and improve the whole lifecycle of services - from inception and design through deployment, operation and refinement
* Develops, tests, deploys, maintains and enhances software/tooling solutions
* Manages individual project priorities, deadlines and deliverables
* Performs design and code reviews
* Executes standard security solutions in accordance with existing playbooks to satisfy security requirements for internal clients (e.g., product, platform, and application owners)
* Designs, develops and improves services to scale as the firm's cloud usage grows
* Contributes to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification in software engineering or computer science concepts and 2+ years applied experience
* Basic experience developing security engineering solutions
* Experience with Python development
* Experience in developmental toolsets such as Git and Jenkins
* Understanding of architecture and design across different systems
* Knowledge of industry-wide technology trends and best practices
* Ability to work in large, collaborative teams to achieve organisational goals
* Passionate about contributing to an innovative culture
Preferred qualifications, capabilities, and skills
* Experience with development in cloud, including serverless application development in AWS and/or GCP
* Experience with RESTful services
* Experience with Linux/Unix shell
* Experience with Infrastructure as Code (IaC) - Terraform
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance an...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:41
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer - AWS - Snowflake at JPMorgan Chase within the Corporate and Investment Banking - Payments Data team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and Participate, Design and Code the development function for the Authentication middleware services Platform that supports external facing mobile/web applications, batch programs and databases, leading-edge technologies
* Participates, Designs and Code development functions for the authentication middleware services platform that supports external facing mobile/web applications, batch programs and databases.
* Prepare HLD and document requirements using Java, Spring, Hibernate, Oracle, Cassandra, and cloud technologies.
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) (e.g., Java, and Spring/Spring boot in micro services applications).
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle (e.g., Java, Java Script, Spring, Micro services, Cloud, Data, Streaming, NoSQL Database solutions platform, and databases)
* Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelli...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:40
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Interested in a new career opportunity? Join our Account Maintenance Group as a Client Data Analyst in Chase Wealth Management (CWM).
In joining our Asset & Wealth Management (AWM) Operations business, you will be part of a diverse and inclusive team that plays a critical role in supporting our clients, delivering for our business and empowering our employees to do their best work.
As a Client Maintenance Specialist within the Client Maintenance team, you will take charge of operational support, governance, and remediation of both new and existing client data.
Your responsibilities will also include processing, documenting, verifying, and maintaining client accounts.
You will develop expertise in this area to provide support and guidance to the front office, client service, and other cross-functional partners that our team supports.
Job summary:
As a Client Account Maintenance Data Analyst within our Client Maintenance Roles Team, you will be tasked with the operational support, governance, and remediation of both new and existing client data.
Your responsibilities will also include the processing, documentation, verification, and maintenance of client accounts.
Your role will cater to the Private Bank, CWM, and J.P.
Morgan Asset Management lines of business, offering subject matter expertise to the front office, client service, and other cross-functional partners.
Job responsibilities:
* Support full service wealth clients/advisors and self-directed client data and documentation for CWM, JPMS, and PB
* Principal duties include reviewing and approving the brokerage account maintenance service requests in accordance with FINRA rules and industry regulations
* Leverage risk management mind-set to review and validate client data and relevant legal and/or governing documentation
* Support the digital brokerage services with straight through processing and accepting or rejecting client service requests
* Foster a culture of continuous improvement; analyze processes and identify opportunities for automation and/or tactical solutions to solve for gaps to enhance end to end operating model
* Utilize critical thinking, ability to exercise independent judgment in resolution of moderate to complex issues and escalate issues for resolution
* Participate in internal research projects and special client assignments as the opportunities arise for licensed individuals
Required qualifications, capabilities, and skills:
* FINRA Series 7 and 24 licenses required within 120 days.
* 3-5 years of experience in financial services - in investment related roles, with a focus on customer service and support.
* General knowledge of brokerage industry regulatory requirements.
Ensure compliance with all department and regulatory (AML, SEC, DOL, FINRA, etc.) requirements
* Ability to think creatively, transform ideas and recommend/implement process improvements.
Plus exceptional customer service mentality
* E...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:39
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Join the Product, Experience and Technology (PXT) organization for an exciting opportunity to build and operationalize a change management function aimed at driving successful and consistent adoption of new ways of working through developing new processes, best practices and engagement channels to ensure the PXT organization can embrace and champion changes in a balanced manner to continually enhance our overall product operating model.
As a Vice President in the Product Operations Change Management & Measurement team, you will help to develop an approach for how we plan, prioritize, pilot, scale and measure change / actions impacting the PXT community to drive sustained adoption and pace of change.
You will help define and operationalize a change management lifecycle framework to drive a consistent, repeatable process for the PXT community to absorb and champion changes.
You will engage with partner functions and change initiators to understand, facilitate and execute changes seamlessly across the PXT organization during the pre-planning, rollout and monitoring stages of change execution.
For this role, candidates must be able to physically work in our Wilmington, DE or Columbus, OH office 3 days a week and remotely from home 2 days per week.
The specific schedule will be determined and communicated by direct management.
Job Responsibilities
* Standardize how we plan, prioritize, pilot, scale and measure change / actions impacting the PXT community to drive sustained adoption and pace of change
* Define and operationalize change management lifecycle framework
* Evaluate and implement required supporting tooling and analytic / reporting capabilities
* Work with supporting team to provide transparency through change / action calendar and backlog
* Engage with partner functions to facilitate changes smoothly through the lifecycle
* Design E2E processes to execute change management to support large-scale product operating model enhancement
* Strike balance across the organization with a persona-based view of change impacts and inform recommendations on change timing / rollout approaches
* Maintain focus on people impacts of change and drive commitment to greater discipline and intentionality on change impacts
* Assess readiness of proposed changes and proactively provide solutions and recommendations to meet desired outcomes and success measures
* Recommend change management process enhancement opportunities based on ongoing monitoring and feedback channels
Required qualifications, capabilities and skills
* Bachelor's degree in Business, Finance, Economics or other related area
* 7+ years of relevant experience in Process Design, Consulting, Strategy, Transformation, Product, Change Management or Business Management roles
* Highly motivated self-starter with excellent time management / prioritization skills
* Strong executive presence and written / verbal communication skil...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:38
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As the first line of defense for JPMorgan Chase & Co.
(JPMC), Control Management protects and defends the firm against operational, regulatory, and reputational risk.
While effectively managing risk, we meet our commitments to our clients to keep their money safe and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing landscape.
As a Control Manager Vice President supporting the Consumer Bank Deposit 2.0 Product, a firm-wide platform that maintains all deposit accounts and balances, you'll be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment.
Additionally, you will ensure the team assists in top down risk analysis, real time control issue detection, escalation, root cause analysis and remediation.
In this role, the Control Manager will partner across the lines of business to help develop the control framework for the next generation JPMC Deposit platform, which includes supporting initiatives focused on how customers and bankers interact (e.g., creating accounts, billing, money movement, notifications, etc.) with deposit financial products.
Job Responsibilities:
* Develop, enhance, and monitor the risk and control framework
* Enable strategic initiatives by providing risk and control design expertise and navigational assistance to help connect the dots across the line of business(es)
* Advise and influence senior leaders / business executives on key decisions and major risk and control initiatives
* Perform walkthroughs and assist critical lines of business with process mapping and risk identification, designing the controls framework and testing the controls
* Ensure operational practices are in compliance with relevant risk standards, policies and regulations to maintain an effective control environment
* Ongoing monitoring and assessment of operational risk and control environment
* Perform issue/action plan workflow end-to-end, including root cause analysis and working with your business and impacted stakeholders to develop them and to validate the remediation
* Identify meaningful metrics to inform on the health of the operational risk and control environment
* Develop enhanced reporting for controls through use of automation, if required
* Identify, assess, advise, and drive strategic solutions to increase efficiency and create a more resilient operating environment
* Collaborate with senior business clients and partners across functional areas (e.g., Legal, Finance, Compliance, Risk)
Required Qualifications, Skills and Capabilities:
* Bachelor's degree or equivalent experience required
* 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance
* Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:38
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
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Type: Permanent Location: Charlottesville, US-VA
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:37
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As a leader who wants to influence the future of technology, you can unleash your potential in shaping the industry by joining a world-renowned financial institution.
As a Director of Cybersecurity Architecture at JPMorgan Chase within the Cybersecurity and Technology Controls, you lead a specific architecture area and drive impact within teams, technologies, and projects across departments.
Utilize your in-depth knowledge of architecture, systems, applications, security concepts, and product management to lead multiple complex projects and initiatives, make key decisions, and drive innovation in risk identification and creative problem solving.
Job responsibilities
* Leads technology and process implementations to achieve functional architecture objectives
* Sets strategy for cultivating skills in cybersecurity architects
* Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Carries governance accountability for cybersecurity coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
* Develops the function's objectives and accountable for outcomes
* Accountable for staffing, budget, and relevant profit and loss
* Champions the firm's culture of diversity, equity, inclusion, and respect, and prioritizes diverse representation
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering
* concepts and 10+ years applied experience
* Experience running teams of architects that design cybersecurity solutions operations on cloud-based platforms and applications
* Experience building cybersecurity products and solutions for public cloud-based applications and infrastructure
* Advanced knowledge of secure software application development and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Experience with continuous integration and continuous deployment (CI/CD) tools (Jenkins), version control tools (BitBucket, Git), managing and tracking work using management tools like Jira
* Programming experiences in one or more languages (C/C++, Java, Python, .NET, etc.)
* Experience developing and leading cross-functional teams of technologists
* Experience hiring, developing, and recognizing talent
* Experience leading a product as a Product Owner or Product Manager
Preferred qualifications, capabilities, and skills
* Extensive experience with threat modeling, discovery, vulnerability, and penetration testing
* Familiarity with Cloud Security Posture Management (CSPM) products (i.e.
Wiz, Prisma Cloud, CloudGuard, Orca Security, CrowdStrike Falcon Cloud Security, MS Defender...)
* Accreditation/Certifications:
+ AWS Ce...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-09-19 08:40:36
