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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Learn Platform, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, and leading technical integrations.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
* Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
* Proven track record of effectively managing resources, and project timelines in a fast-paced, agile environment
* Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
JPMorganChase, one of the oldest financial institutions, offers ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-19 08:02:15
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The Firmwide Finance Business Architecture team (FFBA) is accountable for leading large-scale data, infrastructure, accounting standard and business process change management events.
The Corporate Finance & Treasury/Chief Investment Office (CIO) Chief Data Office (CDO) is responsible for providing fit for purpose data required by Corporate Finance & Treasury/Chief Investment Office and driving data governance and policy adherence to the Firmwide Data Risk Management standards and capabilities.
The Corporate Finance & T/CIO CDO team also provides a centralized program management and business analysis capability, targeted program governance, and consistent application of program management standards including system testing and change management practices.
As a Data Quality Risk Associate within the Corporate Finance and Treasury/CIO Chief Data Office, you will collaborate with global teams and stakeholders to help strengthen the firm's data quality framework.
You will contribute to the development and implementation of standards, procedures, and tools that support data quality and risk management across Corporate Finance and T/CIO This is an excellent opportunity for a motivated individual to build expertise in data management, risk, and analytics, while supporting key initiatives that drive the firm's data strategy.
Job Responsibilities:
* Support Data Quality Initiatives: Assist in the development and implementation of data quality standards, procedures, and playbooks to enhance alignment and execution with the Firm's data quality framework.
* Stakeholder Collaboration: Work closely with business stakeholders, Corporate Finance and T/CIO CDO members as well as the Firmwide Chief Data Analytics Office to support delivery of data quality risk management capabilities.
* Metrics and Assurance: Contribute to the creation and maintenance of standard operating procedures and program-related data quality execution assurance practices to deliver timely and accurate data quality item lifecycle management.
* Implementation Support: Assist in driving implementation plans, testing and data validation for data risk management capabilities within Corporate Finance and T/CIO functions.
* Requirements Gathering: Participate in defining business and technical requirements for data quality controls, data quality item management and support the development of related tooling.
* Tooling and Adoption: Help support the rollout and adoption of data quality tools and capabilities within the CDO community.
* Training and Engagement: Promote a culture of data quality and accountability by supporting stakeholder engagement, training sessions, and consulting activities.
* Continuous Improvement: Participate in working groups and forums to represent the CDO perspective, share best practices, and contribute to firmwide convergence on data quality standards.
Required qualifications, capabilities and skills
* Bachelor's degree...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-12-19 08:02:14
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As a member of our Infrastructure Engineering team, you will design and implement cloud contact center infrastructure and application components for our firm's journey to AWS Contact Center in the Business Collaboration space.
You will leverage your expertise in software, applications, and technical processes to enhance the infrastructure engineering discipline.
You will apply your technical knowledge and problem solving methodologies to build cloud Infrastructure components, applications, and integrations that will serve our client-facing employees, ensuring efficient and effective solutions.
You'll help develop functional goals and priorities that align with our overall strategy.
You will use your hands-on experience building scalable solutions to pave the successful way for our team.
You'll collaborate with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co.
global network.
The Collaboration and Communication Product Line at JP Morgan Chase is responsible for the engineering, developing and supporting enterprise-wide solutions that allow our global workforce of over 250K+ employees to effectively collaborate and communicate internally and with our global client base.
Our products drive the productivity for our global customer base and are the heartbeat of the firm.
Our global scale, variety of businesses and video first culture presents a great opportunity to drive the innovation that will continue to fundamentally transform the way we work.
Our customers come from all walks of life; this also hold true for us.
We value diverse teams, not only because it's the right thing to do, but because we believe that it makes us stronger.
Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do.
Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions.
You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.
Job Responsibilities
* Apply technical expertise and problem-solving methodologies focusing on infrastructure engineering for designing and implementing cloud contact center Infrastructure and Application systems at scale.
* As a member of the team, we look first and foremost for people who are passionate around solving business problems through teamwork, innovation, product development & engineering practices.
* You will be required to apply your depth of knowledge and expertise to all aspects of the software development and platform engineering lifecycle, working in agile product teams and partnering with stakeholders to stay focused on common goals aligned to our employees and customers.
* The sky is the limit: We expect you to push product boundaries and explore areas including AI/ML, serverless computing and cloud contact center technologies to achieve our goals.
* You'll work in a col...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-19 08:02:13
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Join a dynamic team at the forefront of data, analytics, and AI innovation within Securities Services.
Make a direct impact by delivering business-critical solutions that drive risk management, revenue maximization, and operational excellence across our global platform.
As a Senior Product Associate in Securities Services Analytics AI & Data Strategy team, you will help deliver high-impact data and analytics solutions, collaborating with cross-functional partners to support client scorecards, liquidity exposure, deposit management, risk management, and more.
Your work will ensure that critical programs are efficiently funded and executed, supporting the business's strategic priorities.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Works with the broader Analytics, AI and Data Strategy team to execute Securities Services' data, analytics and AI deliveries across all major products and stakeholder groups
* Partners closely with AI/ML research, Data Platform, Product Management, Product Development, Quantitative Research, Sales, Business Managers, Operations, and Technology teams to scope and refine business requirements
* Provides regular status updates, monitor project performance, and manage stakeholder relationships to support the full program delivery lifecycle in Technology sprints
* Conceptualizesand design effective presentations to highlight the business benefits of analytics, AI, and data initiatives
* Acts as a secondary/supporting escalation point for product-related questions to ensure suitable resolution and management of risks such as data bottlenecks
* Tracks Securities Services' data modernization and AI initiatives, including chairing bi-weekly governance calls with key stakeholder groups
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Experience managing projects and using project management tools (e.g., JIRA, Confluence, Microsoft Teams), including agile met...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-19 08:02:12
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Sylvania, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-19 08:02:11
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We are on the lookout for a talented Vice President to join our Commercial Investment Banking Audit team.
This is your opportunity to play a crucial role in enhancing our organization's governance and operational excellence!
As an Audit Manager, Vice President within the Commercial Investment Banking Audit team, you will plan and lead audit engagements, oversee and perform audit testing, document audit reports, partner closely with global Audit colleagues and business stakeholders, and use judgment to strengthen internal controls.
We are looking for a fast-learner who can work independently and collaborate well with team members.
The role is highly visible and also offers you exposure to senior executives outside of Internal Audit across the bank.
Job Responsibilities:
* Lead a variety of audit activities (e.g., audits, change activities, regulatory issue validations, risk assessments), including planning, testing, risk and control evaluation, issue dimensioning and report drafting while ensuring audit activities are completed timely and within budget
* Proactively collaborate with other teams within Internal Audit, including the Technology, Data Analytics, Regional and Line of Business Audit teams.
* Finalize audit findings and use risk-based judgment to provide an overall opinion on the control environment and communicate results to senior management
* Stay up-to-date with industry trends, regulatory developments and emerging risks to drive robust ongoing audit coverage and provide thought leadership
* Take ownership of self-development, including stretch assignments, to prepare for greater responsibilities and career growth, and engage in the various forms of Internal Audit and firmwide continued learning
* Foster a business climate and culture that encourages integrity, respect, diversity, excellence and innovation
Required qualifications, capabilities, and skills
* 7+ years of internal or external auditing experience, or relevant business experience
* Bachelor's degree (or relevant financial services experience) required
* Ability to lead projects and participate in assignments in a team environment
* Solid understanding of internal control concepts, with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner
* Excellent verbal and written communication skills with the ability to present complex and sensitive issues to senior management and establish credibility
* Strong analytical skills particularly in regard to assessing the probability and impact of an internal control weakness
* Enthusiastic, self-motivated, strong interest in learning, effective under pressure and willing to take personal responsibility/accountability
* Flexible to changing business priorities and ability to multitask in a constantly changing environment
Preferred qualifications, capabilities, and skills:
* Profe...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-12-19 08:02:10
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Shorewood, US-WI
Salary / Rate: Not Specified
Posted: 2025-12-19 08:02:09
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Become an integral part of the Open Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As a Senior Executive Assistant in Open Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes, and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid option
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities g...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-19 08:02:09
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2025-12-19 08:02:08
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Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director in Card Services - Cobrand Cards, you lead innovation through the development of products and features that delight customers.
As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
Job responsibilities
* Oversees the product roadmap, vision, development, execution, risk management, and business growth targets for key features
* Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
* Owns product performance and is accountable for investing in enhancements to achieve business objectives
* Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
Required qualifications, capabilities, and skills
* 10+ years of experience or equivalent expertise delivering Payment products, platforms , or Fintech product/applications
* Track record in managing a team of product managers and delivery life cycle stages
* Extensive knowledge of the product development life cycle, technical design, and data analytics
* Applying design think to build best in class CX and guide team on best practices, non-functional and regulatory requirements
* Excellent presentation and stakeholder management skills
* Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Experience driving change within organizations and managing stakeholders across multiple functions
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or dis...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-19 08:02:07
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-19 08:02:06
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The Product Trade Marketing Vice President within the Customer Lifecycle Team will oversee marketing programs focused on credit card product trades, including upgrades and downgrades for existing customers.
The Lifecycle Marketing team is part of Customer Marketing, within the Marketing Growth and Innovation organization of Card Services-a key business within Chase's Consumer & Community Banking group.
The team is responsible for strategies and marketing for existing consumer credit card customers, including Early Month on Book (EMOB), Low Tenure, Retention, and Product Trade (Upgrade/Downgrade) activities.
This position will play a pivotal role in guiding customers through product transitions, ensuring a seamless experience during upgrades or downgrades, and maximizing customer satisfaction and retention.
The strategic role will design and implement marketing programs across channels (email, site, in-app, etc.) and operationalize segmentation to engage customers considering or undergoing product trades.
The candidate must collaborate closely with product, Card Member Service, and cross-functional teams across the Card organization.
Job Summary
As the Vice President of Product Trade Marketing on the Customer Lifecycle Marketing team, you will lead and drive marketing strategies to engage customers considering or completing credit card product upgrades or downgrades, partnering internally and externally to bring these strategies to life.
Job Responsibilities
* Lead product trade (upgrade/downgrade) strategies across credit card products, partnering closely with cross-functional teams and external partners
* Create and manage segmentation strategies to deliver personalized marketing programs that resonate with customers eligible for or interested in product trades
* Manage reporting for product trade campaigns and overall engagement metrics at the portfolio and aggregate level
* Collaborate with internal and external partners on product trade strategies, synthesizing results and driving new tactics to improve upgrade/downgrade experiences
* Enhance existing product trade marketing campaigns and develop new strategies for specific customer segments
* Communicate effectively and confidently with stakeholders, leading through strong collaboration and influence
Required Qualifications, Capabilities, and Skills
* Bachelor's Degree required; MBA preferred
* 7+ years direct marketing experience, with specific experience in credit card product marketing and product trade (upgrade/downgrade) strategies desired
* Experience working with multiple internal and external partners
* Strong oral, written communication, and presentation skills
* Logical, analytical thinker; identifies clear objectives, leverages data to develop strategies, and advanced understanding of success metrics
* Strong ability to influence and gain buy-in across teams
* Effective at prioritizing and managing multiple c...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-19 08:02:06
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Elevate your career as a Project Manager II with us, where your leadership will drive transformative projects and shape the future of our industry.
Join a dynamic team that values innovation and collaboration, offering unparalleled opportunities for professional growth and mobility.
Leverage your expertise in project management to make a tangible impact, while enjoying a supportive environment that champions your success.
Be part of a company that invests in your development and celebrates your achievements.
Your next big career move starts here!
As a Project Manager II within JPMorganChase, you will play a pivotal role in leading and managing strategic programs and initiatives from conception to execution.
Equities Operations spans multiple business units within the Corporate Investment Bank, including: Global Clearing, Equities Derivatives Group, Cash Equities, Prime Cash, Synthetics, and Stock Borrow Loan.
The Equities Operations Transformation team manages the end-to-end implementation of projects from industry-driven change, digital solutions, automation and business expansion globally.
Your work will have a significant impact on various departments , ensuring alignment of operations with our business strategy and vision.
You will apply your broad knowledge of project management principles and practices, leveraging your skills in data analytics, digital proficiency, and cross-functional collaboration to drive success.
Job responsibilities:
* Lead the planning and execution of complex, cross-functional projects across Equities, utilizing your skills in data analytics and digital proficiency to deliver results aligned with business strategy.
* Develop and manage integrated project plans, ensuring appropriate resources are assigned and milestones are met, while regularly communicating progress to stakeholders.
* Maintain a robust and auditable governance process to ensure accurate and timely delivery of overall project.
* Regularly communicate progress, update, risks and issues to a diverse group of stakeholders.
* Ensure all projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines, maintaining our control environment.
Required qualifications, capabilities, and skills:
* Proven expertise in managing or leading complex projects or programs from inception to execution, demonstrated through 4 plus years of experience or equivalent.
* Demonstrated ability to apply advanced analytical, technical, and problem-solving skills in a project management context.
* Experience in project governance and stakeholder management.
* Strong interpersonal, verbal and written communication skills.
* Effective presentation skills, at all level.
* Automation to streamline project workflows and increase operational efficiency.
* Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies.
* Knowledge of finan...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-19 08:02:05
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Leverage your analytic skillset to unlock the future of product innovation and help shape how clients experience our offerings with the right pricing and positioning.
As a B2B Payables Client Solution Specialist in the Commercial Bank's Payments organization, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales.
You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.
Job responsibilities
* Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives
* Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends
* Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
* Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products, with a focus on commercial card and payables product set
* Strong technical expertise, payments industry knowledge and consultative experience to support complex solutioning and design sessions with clients and prospects
* Strong executive level presentation skills, including ability to consult and sell at the C-level
* Exceptional ability to understand client and prospect needs and turn needs into mandated business through solution-based selling that clearly articulates operational and financial benefits
* Ability to generate ideas to help coverage teams identify and drive the development of new business
* Excellent selling and negotiation skills always ensuring the full value of J.P.
Morgan is clearly communicated
* Strong writing and analytical skills to support RFP responses, presentation content and ROI analysis development
* Demonstrated prior experience working in a highly matrixed and complex organization
Preferred qualifications, capabilities, and skills
* Diligence to maintain up-to-date and accurate pipeline reports.
* Team-oriented with the ability to develop strong working relationships with clients, peers, and cross-functional partners.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history s...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-19 08:02:02
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Elevate your career as a Project Manager II with us, where your leadership will drive transformative projects and shape the future of our industry.
Join a dynamic team that values innovation and collaboration, offering unparalleled opportunities for professional growth and mobility.
Leverage your expertise in project management to make a tangible impact, while enjoying a supportive environment that champions your success.
Be part of a company that invests in your development and celebrates your achievements.
Your next big career move starts here!
As a Project Manager II within JPMorganChase, you will play a pivotal role in leading and managing strategic programs and initiatives from conception to execution.
Equities Operations spans multiple business units within the Corporate Investment Bank, including: Global Clearing, Equities Derivatives Group, Cash Equities, Prime Cash, Synthetics, and Stock Borrow Loan.
The Equities Operations Transformation team manages the end-to-end implementation of projects from industry-driven change, digital solutions, automation and business expansion globally.
Your work will have a significant impact on various departments , ensuring alignment of operations with our business strategy and vision.
You will apply your broad knowledge of project management principles and practices, leveraging your skills in data analytics, digital proficiency, and cross-functional collaboration to drive success.
Job responsibilities:
* Lead the planning and execution of complex, cross-functional projects across Equities, utilizing your skills in data analytics and digital proficiency to deliver results aligned with business strategy.
* Develop and manage integrated project plans, ensuring appropriate resources are assigned and milestones are met, while regularly communicating progress to stakeholders.
* Maintain a robust and auditable governance process to ensure accurate and timely delivery of overall project.
* Regularly communicate progress, update, risks and issues to a diverse group of stakeholders.
* Ensure all projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines, maintaining our control environment.
Required qualifications, capabilities, and skills:
* Proven expertise in managing or leading complex projects or programs from inception to execution, demonstrated through 4 plus years of experience or equivalent.
* Demonstrated ability to apply advanced analytical, technical, and problem-solving skills in a project management context.
* Experience in project governance and stakeholder management.
* Strong interpersonal, verbal and written communication skills.
* Effective presentation skills, at all level.
* Automation to streamline project workflows and increase operational efficiency.
* Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies.
* Knowledge of finan...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-19 08:02:01
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Boardman, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-19 08:02:00
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Bossier City, US-LA
Salary / Rate: Not Specified
Posted: 2025-12-19 08:01:59
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The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services.
The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries.
We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money.
Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
Job Description
Join JPMorgan Chase & Co., a global leader in financial services, as a dynamic Associate in our Markets division.
Shape the future of our CRM Platform for the CIB Markets business.
Job summary:
As a Product Manager, you will focus on driving engagement of our cutting-edge CRM Platform (Integrated Client Ecosystem) tailored for our CIB Markets business and contributing to the advancement of the product.
Drive user engagement and product innovation, connect with users and stakeholders to ensure adoption, map feedback to product enhancements and pre-empt key features to develop to further advance the product.
In addition to owning the roadmap and adoption plan for the product, the incumbent will also partner with our data strategy team to deliver timely and relevant information, to drive personalization of client service.
Job responsibilities:
* Ensure product adoption and value realization.
* Accountable for product adoption targets and regular user engagement
* Collaborate with internal stakeholders to gather requirements and prioritize features and act as the liaison between business units and technology teams.
* Incorporate user feedback and industry best practices into design enhancements.
* Leverage data analytics to drive engagement, product decisions and measure success.
* Implement features that enhance data-driven insights for Sales and Research.
* Proactively identify and mitigate risks associated with the platform.
* Evangelize and articulate a clear product vision and strategy for the platform and align platform capabilities with Sales & Research needs.
Required qualifications, capabilities, and skills:
* Bachelor's degree in Business, Finance, Technology, or related field
* Proven interest in developing Digital Solutions and Products, preferably within Markets.
* Good understanding of CRM Systems and their application in Markets Sales environments.
* Excellent leadership, communication, and interpersonal skills.
* Ability to manage multiple priorities in a fast-paced, dynamic environment.
* Proficiency in data analysis and familiarity with relevant tools and technologies.
JPMorganChase, one of the oldest financial institutions, offers inn...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-19 08:01:58
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Events Management Associate is responsible for overseeing the inventory and logistics of meeting rooms, ensuring they are equipped with necessary furniture, technology, and supplies for effective meetings.
A key aspect of this role is handling escalations due to space conflicts, proactively addressing issues to satisfy future space needs, and maximizing space usage according to criteria.
This role requires coordination between departments to manage bookings and maintain inventory levels, ensuring smooth operation of meeting spaces.
The ideal candidate excels in client interaction, problem-solving, decision-making, and maintains organization and composure under pressure, especially when managing escalations in high demand spaces.
As an Events Management Associate within the events management team, you ensure every meeting space is optimized for success by expertly managing logistics, inventory, and technology.
You proactively resolve space conflicts, anticipate future needs, and collaborate across departments to deliver seamless operations.
Your strengths in client engagement, problem-solving, and composure under pressure guarantee exceptional meeting experiences, even in high-demand situations.
Job Responsibilities
* Maximize space utilization by implementing appropriate booking strategies based on booking guidelines for Midtown Campus
* Handle day-to-day challenges such as space conflicts or pop-ups, driving towards effective solutions while maintaining a positive client experience
* Manage space issues related to escalations, unresolved waitlist requests with lead planners - working seamlessly within all the spaces
* Communicate and deliver high level service to event organizers.
Develop rapport with line of business admins and meeting contacts to learn about business needs while understanding the importance of meeting their expectations.
* Participate in daily operations meetings and weekly reviews to stay ahead and informed on events you and the team are planning
* Execute pre-conference calls/meetings and post-conference calls/meetings when applicable, ensuring all details are managed effectively
* Manage event bookings past 6 months.
Work with event organizers to discuss yearly strategies, requirements, and flexibility in booking space.
* Work closely with Planning Managers to stay linked to issues and work as one team
* Actively participate in various projects and meetings to help support business principals related to operations, and customer feedback
* Analyze reporting and track trends to create business case scenarios
* Master the usage of the EMS (Event Management System) to detail reservations, review incoming requests, and generate accurate reports
Required Qualifications, Capabilities and Skills
* Bachelor degree required
* Four plus years' experience in the Hospitality Industry, 5-Star Hotels, Event Planning and Food & Beverage with high touch customer service,...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-19 08:01:57
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Equity Derivatives Group you will join our agile team creating, transforming, and supporting our trusted market-leading technology products using modern technologies and industry best practices.
You will join and collaborate with a global team of technologists at all stages software development pipeline creating high quality software solutions in an environment that encourages curiosity and innovation, grows talent, and applies and sharpens your multi-faceted software engineering skillset.
With continuous learning, inclusivity, and developer experience a focus of our work culture you will work with closely with some of the best local and global software engineers, production management teams, traders, sales, Quants and product owners as well as find opportunities to enhance your skillset and interests by taking advantage of internal and external training opportunities, finding mentors, joining interest groups and communities, and learning from leaders at the firm and industry.
Launch your career at JPMorgan as a software engineer for the Equity Derivatives Group joining a team tasked with creating and supporting innovative software solutions for our sales and trading platform that advance our industry-leading Equity Derivatives business, supporting our clients in a first-class way.
Job responsibilities
* Execute creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Collaborate with engineers, product owners, traders, sales and Quants to develop best in class software solutions for our Equity Derivatives platform
* Work within a team of software engineers analyzing and implementing business requirements within an Agile/Scrum environment
* Work closely with production management applying technical knowledge to support business processes, changes, and end users
* Lead and contribute to communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Add to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
* Experience with Java/JVM and the Java/JVM ecosystem, Spring boot framework
* Experience of TypeScript/React development
* Experience with object-oriented design and micro-service architectures and best practices
* Proficient in all aspects of the Software Development Life Cycle
* Good understanding of software design patterns and clean code practices
* Strong written and oral communication skills
* Proficiency in automation and continuous del...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-19 08:01:56
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Join a team where your expertise in risk and control management will help shape a proactive and sustainable environment for the Executive Office.
You will collaborate with business partners to identify and address control gaps, support strategic initiatives, and contribute to a culture of continuous improvement.
Grow your career in a dynamic setting that values integrity, innovation, and professional development.
Your work will have a direct impact on the safety and success of our business.
As a Control Management Associate, you will be responsible for ongoing analysis of the business's risk and control environment.
You will identify significant gaps, escalate issues with urgency, and partner with the business to ensure timely remediation.
Your role will include top-down risk analysis, real-time detection of control issues, root cause analysis, and support for remediation efforts.
You will help ensure our business maintains a disciplined and sustainable end-to-end control environment.
You will work closely with stakeholders across the organization to perform end-to-end process walkthroughs, deep dives, and support the development of risk and control self-assessment documentation.
This role offers exposure to senior leaders and the opportunity to contribute to the ongoing improvement of our control environment.
Job Responsibilities
* Partner with stakeholders to evaluate and analyze the business's risk and control environment, identifying significant gaps and weaknesses.
* Determine the root cause of control breaks and escalate issues with a sense of urgency.
* Ensure controls are properly designed and operating effectively to support a proactive risk and control culture.
* Leverage proven evaluation strategies and sound change management protocols.
* Perform ongoing analysis of program-related data and develop ad-hoc reports to support business programs and strategies.
* Assist with the development and documentation of risk and control self-assessment mapping.
* Participate in end-to-end process walkthroughs and deep dives with assigned business units.
* Support remediation efforts to address identified issues in a timely manner.
Required Qualifications, Capabilities, and Skills
* Bachelor's degree or equivalent experience.
* Minimum 3 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business function.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
* Strong analytical and problem-solving skills.
* Ability to work collaboratively with stakeholders across the organization.
* Excellent written and verbal communication skills.
* Attention to detail and ability to manage multiple priorities
Preferred Qualifications, Capabilities, and Skills
* Experience in developing and documenting risk and con...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-19 08:01:56
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Join us to pioneer user experience insights, shaping products that resonate with customers and end users.
Foster a culture of continuous learning as you mentor and coach junior researchers and designers, bringing your thought leadership and expertise to the team.
As an Experience Research Vice President in Auto Lending, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep expertise in research methods and user experience design, you will develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.
Your work will provide the foundation for effective product and service designs across the firm.
Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our designs as you collaborate with cross-disciplinary teams.
Job Responsibilities
* Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors for product improvements and innovation.
* Analyze and interpret data using advanced quantitative and qualitative methods, translating insights into actionable recommendations.
* Facilitate surveys and interviews with users, and create user testing scenarios to refine products or features.
* Mentor and guide junior researchers and designers, fostering a culture of continuous learning and knowledge sharing.
* Monitor industry trends and advancements in user experience research methodologies, incorporating innovative techniques to maintain a competitive edge.
Required Qualifications, Capabilities, and Skills
* 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods.
* Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design.
* Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design.
* Experience collaborating with cross-functional teams, including UX designers, product managers, and developers, to drive customer-centric decision-making.
* Experience designing high-quality research studies with an iterative mindset and adaptability to changing product design needs.
Preferred Qualifications, Capabilities, and Skills
* Proven track record of owning and driving a research roadmap aligned with product strategy and business objectives.
* Ability to translate research insights into actionable team enablement, including creating artifacts, establishing rituals, and maintaining knowledge repositories.
* Experience presenting research findings to senior stakeholders with clarity and a strong business-oriented perspective.
* Demonstrated succes...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-19 08:01:55
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Moline, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-19 08:01:54
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Embrace the challenge of steering complex tech projects and fostering growth in a dynamic environment.
As a Data Owner, you'll have the opportunity to accelerate product development, drive business growth, and improve the Chase customer experience.
Join a team that values technical excellence, collaboration, and career mobility.
You'll be empowered to make a real impact while developing your skills and advancing your career.
As a Data Owner on the Voice Data Team, you will play a key role in enabling the business to drive faster innovation through the use of its data, while ensuring that data is of good quality and well-protected.
You'll be accountable for data in the product that is created, provisioned, or consumed to support business objectives, advanced analytics, business operations, and reporting.
As a member of the data ownder team, you'll collaborate with the Product Owner, Design, and Technology Leads to ensure that the product delivers data in a manner consistent with the quality and safety requirements of the business.
You will work closely with partners across Business, Technology, Analytics, Operations, and Risk to deliver data solutions that support strategic objectives.
This role offers significant opportunities for learning, growth, and career advancement within a collaborative and innovative team.
Job responsibilities
* Create plans for the development and delivery of product data to support strategic business objectives, business operations, advanced analytics, and metrics and reporting.
* Work with key partners to drive an understanding of the data and its use within the business; provide subject matter expertise on data content and usage.
* Identify the scope of critical data within the product, ensuring prioritized data is well-documented and classified with metadata.
* Support the aligned Data & Analytics lead by identifying data required for integration into analytics platforms.
* Document requirements for accuracy, completeness, and timeliness of data, and coordinate resources to deliver data quality requirements.
* Influence resources to resolve identified data issues in a timely manner.
* Develop processes and procedures to identify, monitor, and mitigate data risks, including protection, retention, destruction, storage, use, and quality.
* Manage execution of tasks to comply with Firmwide policies, standards, and procedures related to data integrity and protection.
* Develop relationships with product data delivery partners and data consumers, including leaders in Business, Technology, Analytics, Operations, Risk, and Control.
* Manage the execution of milestones; understand and mitigate risks, bottlenecks, and inefficiencies in the product development lifecycle with respect to data.
* Track and manage workstreams and associated KPIs to ensure successful deliveries.
Required qualifications, capabilities, and skills
* Seven years of industry experience in...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-19 08:01:53
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As an Applied AI/ML Executive Director within our dynamic team, you will apply your quantitative, data science, and analytical skills to complex problems.
As a Machine Learning Director, you will have the opportunity to apply sophisticated machine learning methods to complex tasks including natural language processing, speech analytics, time series, reinforcement learning and recommendation systems.
You will collaborate with various teams and actively participate in our knowledge sharing community.
We are looking for someone who excels in a highly collaborative environment, working together with our business, technologists and control partners to deploy solutions into production.
If you have a strong passion for machine learning and enjoy investing time towards learning, researching and experimenting with new innovations in the field, this role is for you.
Job responsibilities
* Develop state-of-the art machine learning models to solve real-world problems and apply it to tasks such as natural language processing (NLP), speech recognition and analytics, time-series predictions or recommendation systems
* Collaborate with multiple partner teams such as Business, Technology, Product Management, Legal, Compliance, Strategy and Business Management to deploy solutions into production
* Coaching other AI/ML team members towards both personal and professional success
Required qualifications, capabilities, and skills
* PhD in a quantitative discipline, e.g.
Computer Science, Electrical Engineering, Mathematics, Operations Research, Optimization, or Data Science Or with at least 5 years of industry experience or an MS with at least 7 years of industry or research experience in the field.
* Solid background in NLP or speech recognition and analytics, personalization/recommendation and hands-on experience and solid understanding of machine learning and deep learning methods
* Extensive experience with machine learning and deep learning toolkits (e.g.: TensorFlow, PyTorch, NumPy, Scikit-Learn, Pandas)
* Ability to design experiments and training frameworks, and to outline and evaluate intrinsic and extrinsic metrics for model performance aligned with business goals
* Experience with big data and scalable model training and solid written and spoken communication to effectively communicate technical concepts and results to both technical and business audiences.
* Scientific thinking with the ability to invent and to work both independently and in highly collaborative team environments
* Solid written and spoken communication to effectively communicate technical concepts and results to both technical and business audiences.
Curious, hardworking and detail-oriented, and motivated by complex analytical problems
Preferred qualifications, capabilities , and skills:
* Strong background in Mathematics and Statistics and familiarity with the financial services industries and continuous integration models and ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-12-19 08:01:52
