-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:11
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:11
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:10
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:10
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:09
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:08
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:08
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:07
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:06
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:06
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:05
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:05
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:04
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:03
-
The Purpose of this position is to plan, organize, develop, and assist the Maintenance supervisor with the overall operation of the Maintenance Department in accordance with the current local, state, and federal standers, guidelines, and regulations, and as directed by the Administrator to assure that the facility is maintained in a safe and comfortable manor.
Full Time, Pay Based on Experience
Qualifications
* Communication Skills and active Listening
* Position may require unscheduled overtime, weekend work if needed.
* Must be willing to work flexible hours.
* Must have painting and drywall experience.
* Must have electric and plumbing experience.
* Moderate to heavy physical effort including lifting 65 pounds is required.
* frequent walking or standing required.
Position Summary:
* Assist with competing regulars rounds of the facility to check all maintenance zones to ensure the quality control and safety, health and welfare of patients, employees, families, visitors in the facility, and correct or report equipment failure or damage to the Administrator immediately.
* Assist with Checking air conditioning and heating units on roof and in patients' rooms, office, and other rooms in the facility.
* Assist with checking pup station and breaker panels, washers, and dryers in laundry.
* Assist with making daily repairs as needed.
* Assist with Checking water and boiler temperatures, dietary cooking equipment, cooling equipment, public address systems, fire extinguishers and alarms, fire doors, and electrical outlets.
* Assist with the inspection of storage rooms, work rooms, utility and janitorial closets for up-keep, supply, control, and safety.
* Coordinates the work of maintenance department with other department functions so as not to interrupt patient care or normal business functions.
* Able to be on call for emergencies.
* Runs errands, handles incoming and outgoing freight, lifts and moves heavy furniture and equipment, and other miscellaneous duties as directed by the administrator.
* Responsible for the care, maintenance and repairs of institutional property, equipment and grounds as directed by the administrator.
* Regular inspection of property and equipment for compliance with safety regulations.
* Perform other duties as assigned from time to time.
Experience: Previous Maintenance experience preferred.
Why NHC? _
_We offer a culture of recognition, empowerment, and fun.
At NHC, we are all partners (employees) in a family -oriented work atmosphere where growth and opportunities are promoted.
We provide competitive compensation with performance wage rate increases.
If you are interested in working for a leader in senior care, share NHC's values of honesty and integrity, and have a heart for the geriatric patient, please apply today and find out more about us at https://nhccare.com/locations/Tullahoma/
We look forward to talking with...
....Read more...
Type: Permanent Location: Tullahoma, US-TN
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:03
-
"A different kind of care that ensures you're surrounded by people who make a difference in your life."
Physical Therapist Assistant PRN for NHC HomeCare Merritt Island
$40-$55 per visit based on experience
NHC HomeCare Merritt Island is looking for a Physical Therapist Assistant (PTA) to join our team! The Physical Therapist Assistant is a skilled technical provider of physical therapy treatments and related duties working under the direction of the Physical Therapist.
Qualifications:
Must have an Associate's Degree from a recognized Physical Therapist Assistant Program accredited by the American Physical Therapy Association.
Must be licensed in the state in which the assistant will be practicing.
Active member of state and national Physical Therapy Associations preferred.
Position Highlights:
Provides physical therapy services as directed by the physical therapist and ordered by the physician according to policies and procedures and state/federal regulation.
Assists the physical therapist with evaluation of progress toward goals.
Observes records and reports to the therapist the conditions, reactions and responses related to assigned duties.
Maintains daily records of treatments.
Documents progress notes regarding patients as directed by the therapist.
Assists the therapist in consulting with patients, family members and other health care professionals as appropriate.
Assists the physical therapist with inservice programs and other meetings as assigned by the physical therapist.
Contributes to physical therapy related CQI, as requested.
Participates in interdisciplinary conferences to maintain continuity of patient care.
May serve as Advisory Board member as requested by the Administrator/Director.
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com/locations/homecare-merrit-island/
We look forward to talking with you!!
EOE
....Read more...
Type: Permanent Location: Merritt Island, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:02
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:01
-
Home Health Aide HHA / CNA
Pay: Hourly $14 - $16 / hour
Pay based on experience
"A different kind of care that ensures you're surrounded by people who make a difference in your life."
NHC HomeCare Merritt Island is looking for a Home Health Aide to join our team.
The Home Health Aide (HHA) provides assigned functions of personal care to the patient in the home under the direction, instruction, and supervision of the Registered
Nurse.
FLORIDA
Training requirements for Home Health Aides are met by
Documentation of successful completion of a Home Health Aide training and competency evaluation program that meets standards of 42 CFR § 484.80
Condition of Participation: Home Health Aide Services for content and duration (at least seventy-five (75) hours of training which included sixteen
(16) hours of clinical training .
B) A diploma issued by a vocational school approved by Florida's Department of Education.
C) Documentation of successful completion of training as specified by state regulations, through another home health agency.
D) HHAs who are trained in another state and able to provide documentation of course completion to the employing home health agency.
Training requirements for others seeking to work as Home Health Aides:
A) Graduate nurses with proof of graduation from an accredited school of nursing and waiting to take their boards for licensure in Florida, can work as a home health aide.
B) RNs and LPNs who can show proof they are licensed in another state or in Florida, can work as a home health aide in Florida.
C) Certified Nursing Assistants (CNA) with
o Proof of current State of Florida certification.
o CNA's who earn their certificate in another state must present a copy of their current CNA certificate from that state.
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com/locations/homecare-merritt-island/
We look forward to talking with you!!
EOE
....Read more...
Type: Permanent Location: Merritt Island, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-27 08:03:00
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-03-27 08:02:59
-
"A different kind of care that ensures you're surrounded by people who make a difference in your life."
Pay: $22 - $28 / visit
Pay is based on MCR Home Health experience
Position: LPN, Licensed Practical Nurse - NHC Home Care Merritt Island
Licensure:
* Unencumbered, current Licensed Practical Nurse license in the state where the Home Care agency is located or compact state if applicable
* Graduate of a state approved LPN program
* Minimum one (1) year clinical experience as an LPN
* Individuals with less than one full year's experience as an LPN will be considered.
* If hired, they will be mentored and provided additional oversight through the end of that 1-year period.
Experience in home health care is desirable.
LPN Position Highlights:
* Under the supervision of a Registered Nurse, provides skilled nursing services as ordered on the plan of care and according to policy/procedures and state practice acts.
* Instructs the patient/caregiver in various aspects of patient care and disease management.
Documents the patient/caregiver comprehension of and compliance with teaching.
* Observes patient response to care/teaching and makes recommendations regarding revision of plan for patient care to the Registered Nurse.
* Provides and documents skilled nursing care according to the established plan of care, policies/procedures, and standards of care.
Performs other duties as assigned by the RN / Clinical Manager.
Benefits: Competitive Wages, Insurance, 401K Match, Dental, Vision (All Optional), Fun, Fast Paced Work Environment
NHC Home Care Merritt Island is located at 2395 N Courtenay Pkwy Suite 101, Merritt Island, FL 32953
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com/locations/homecare-merritt-island/
We look forward to talking with you!! NHC is an Equal Opportunity Employer.
....Read more...
Type: Permanent Location: Merritt Island, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-27 08:02:57
-
Physical Therapist for NHC Home Care Merritt Island for PRN
Pay Per Visit based on Experience and Visit Type $60 -$125 per visit
NHC Home Care Merritt Island is looking for a Physical Therapist to join our team! The Physical Therapist supervises and participates in the application of physical therapeutic techniques for the rehabilitation of patients with physical disabilities, injuries, or diseases.
Qualifications:
Must be a graduate of a BS or MS level course in physical therapy as accredited by the American Physical Therapy Association.
Must be licensed or registered under the statutes of the state in which the physical therapist will be practicing.
One year's experience in a supervisory role preferred.
Active member of the state and national Physical Therapy Association preferred.
Specific Responsibilities:
Coordinates and supervises physical therapy services.
Provides physical therapy services as ordered by the referring physician and delegates appropriate portions of the treatment program to the licensed physical therapy assistant.
Instructs the physical therapy staff in their delegated functions including precautions, special problems, contraindications, anticipated progress goals and plan for re-evaluation.
Evaluates, plans and supervises treatments and programs including the establishment of short-term and long-term goals for patients as approved by the physician with periodic re-evaluations.
Maintains patient care records as designated by the HomeCare agency, assuring that third party reimbursement qualifications are met, as well as all state/federal requirements.
Consults with family members, physicians, and other health care professionals, as appropriate.
Participates in in-service training for physical therapy.
Checks for safety, care and cleaning of equipment.
Serves as Utilization Review and/or Advisory Board Member as requested by Administrator/Director.
Contributes to physical therapy related CQI, as requested
Participates in interdisciplinary conferences to maintain continuity of patient care.
Provides physical therapy services in accordance with all NHC HomeCare policies and procedures and state and federal guidelines.
Maintains knowledge base of HomeCare physical therapy procedures and regulations as well as professional standards through attendance at workshops, inservices and individual research and reading.
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are ...
....Read more...
Type: Permanent Location: Merritt Island, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-27 08:02:56
-
Occupational Therapist (OT) for NHC HomeCare Knoxville
"A different kind of care that ensures you're surrounded by people who make a difference in your life."
NHC HomeCare Knoxville is looking for an Occupational Therapist (OT) to join our team.
The Occupational Therapist supervises and participates in the implementation of occupational therapeutic techniques for the rehabilitation of patients with physical disabilities, injuries, or diseases.
Qualifications:
* Must be a graduate of an accredited course in occupational therapy as certified by the American Occupational Therapy Association.
* Must be licensed / registered under the statutes of the state in which the occupational therapist will be practicing.
* Active member of the State and National Occupational Therapy Associations preferred.
Position Highlights:
* Coordinates and supervises Occupational Therapy services.
* Provides Occupational Therapy services as ordered by the referring physician and delegates appropriate portions of the treatment program to the licensed Occupational Therapy Assistant.
* Instructs the Occupational Therapy staff in their delegated functions including precautions, special problems, contraindications, anticipated progress goals and plan for re-evaluation.
* Evaluates, plans and supervises treatments and programs including the establishment of short-term and long-term goals for patients as approved by the physician with periodic re-evaluations.
* Maintains patient care records as designated by the HomeCare agency, assuring that third party reimbursement qualifications are met, as well as all state/federal requirements
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com/locations/homecare-knoxville/
We look forward to talking with you!!
EOE
....Read more...
Type: Permanent Location: Knoxville, US-TN
Salary / Rate: Not Specified
Posted: 2026-03-27 08:02:55
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-03-27 08:02:55
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-03-27 08:02:54
-
Certified Occupational Therapy Assistant at NHC HomeCare Knoxville
"A different kind of care that ensures you're surrounded by people who make a difference in your life."
NHC HomeCare Knoxville is currently seeking a Certified Occupational Therapy Assistant (COTA) to join their team of professionals in providing occupational therapy services for patients who require rehabilitative treatment to help restore strength, balance, and confidence after illness, injury, decline, or surgery.
The team at NHC HomeCare Knoxville work in an interdisciplinary environment to develop individual treatment plans for every patient using evidence based treatment techniques for maximizing functional outcome!
The occupational therapy assistant is a skilled technical worker who performs occupational therapy treatments and related duties as assigned by the occupational therapist.
This work is carried out under the direction and supervision of the occupational therapist in accordance with the rules and regulations of the state within which the assistant practices.
Requirements:
* Must be a graduate of an AOTA accredited Occupational Therapy Assistant Program and initially certified or eligible for certification by the NCBOT
* Must have Tennessee COTA ( Certified Occupational Therapy Assistant ) license
* Must have reliable transportation, a positive attitude, and be a team player
* Prior SNF, Matrix, & Casamba experience a plus
Position Highlights:
* Provide occupational therapy services under the direction of the occupational therapist.
* Assist the occupational therapist when performing tests, evaluations, and treatment procedures.
Assist in collecting data in accordance with professional standards and state regulations.
* Observe, record and report to the therapist, the conditions, reactions, and responses of patients.
* Maintain documentation according to procedures of the location served and assures that legal and third party reimbursement requirements are met.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com/locations/homecare-knoxville/
We look forward to talking with you!!
EOE
....Read more...
Type: Permanent Location: Knoxville, US-TN
Salary / Rate: Not Specified
Posted: 2026-03-27 08:02:53
