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Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing.
Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- High School Diploma or GED
- Must be 18 years of age
- Ability to handle highly confidential information
- Completion of national registration, certification or licensure
Desired
- Any previous comparable experience
- Any equivalent ...
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Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:24
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Description & Requirements
Maximus is seeking a highly organized and detail-oriented Admin Services Assistant to support daily office operations and contribute to the success of a mission-driven program.
In this role, you will be responsible for maintaining clear communication across the team, managing essential administrative tasks, and ensuring accurate digital recordkeeping.
This position is ideal for someone who thrives in a structured environment, enjoys supporting others behind the scenes, and takes pride in keeping things running smoothly and efficiently.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
smooth operation of project activities.
The ideal candidate will have proficiency in Office applications (excel, word, outlook) and previous customer service experience.
Essential Duties and Responsibilities:
- Answer general inbound calls and place outbound calls with the goal of increasing business, customer satisfaction, and customer retention.
- Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services, and products to assist customers and clients.
- Type or generate letters and other documents as necessary.
- Assist in the maintenance of the office record and filing systems.
- Retrieve, log, and route correspondence (faxes, email, letters, etc.).
- Prepare and log outgoing and incoming shipments.
- Ensure document control of mail and project correspondence.
- Handle mail and postal machine.-Assist with coordination of meetings both internally and with the customer and participate as necessary.
- Backup support for recording and providing meeting minutes within the required time frame as necessary.
Minimum Requirements
- High School diploma, GED, or equivalent required.
- 0-2 years of experience required..
-Prior ex...
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Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:23
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Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:22
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Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:21
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Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:20
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Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:18
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Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:17
-
Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:16
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Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:15
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Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:14
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Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:13
-
Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:12
-
Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:11
-
Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:10
-
Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:09
-
Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:08
-
Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:07
-
Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:07
-
Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:06
-
Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:04
-
Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:03
-
Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:02
-
Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:01
-
Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-10-25 09:20:00
-
Description & Requirements
Maximus is seeking a proactive and experienced Training Supervisor.
This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness.
The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-25 09:19:59
