-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:49
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:49
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:48
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:48
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:48
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:47
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:47
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:47
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:46
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:46
-
Implement all company and division policies to achieve maximum sales and profits in the produce departments.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in Colorado, King Soopers merged with The Kroger Company in 1983.
Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our King Soopers family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.
Willing and available to work weekends and holidays as needed.
* Understanding of all key components of department operations (i.e.
Managing people, merchandising, computer
* assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.)
* Working knowledge of produce and preparation and general knowledge of store operations
* Position requires a person who is adept at communication with employees, customers, and supervision, and is constantly alert,...
....Read more...
Type: Permanent Location: Wheat Ridge, US-CO
Salary / Rate: 29.61
Posted: 2026-02-11 07:43:45
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:45
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:45
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:44
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:44
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:44
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:43
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:43
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:43
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Eugene, US-OR
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:42
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:42
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Providence, US-RI
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:42
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:42
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:41
-
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO experience is highly preferred.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
• Follow established best practices for identifying and reporting caller or CSR trends to leadership and the client
• Work closely with the client to understand upcoming policy or procedural changes which may impact the Program.
• Act as the spokesperson on multiple calls involving other internal teams, external partners, and the client.
• Contribute items to the client evaluation.
• Serves as a program policy expert and contributes to functional area requests, as needed
• Using available resources to research feedback and issues presented by the client, CSRs, or other parties.
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and ot...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2026-02-11 07:43:41
