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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: Long Island City, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:46
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the digital communications compliance team in Enterprise Technology, you will have the opportunity to design and implement core backend services, streaming pipelines and data flows that power detection logic, alert triage, reviewer workflows and explainable audit trails on massive volumes of daily enterprise communications and content data for the Supervision & Surveillance product line.
This role offers a chance to collaborate with product managers, architects, data science, platform and operational teams, while also engaging in software engineering communities to explore new and emerging technologies.
Job responsibilities
* Design and develop scalable, fault tolerant micro services and APIs that support rule based and ML based detection pipelines after thorough evaluation for performance and cost trade-offs
* Design, implement and optimize supervision workflows by applying concepts of state machines
* Integrate ML and LLM based processing pipeline for on-demand language translation
* Develop streaming and batch data pipelines that ingest and index content and alerts generated on the content along with APIs for upstream and downstream integrations
* Design data models to represent Alerts, Queues, policies and audit artifacts ensuring system maintains immutability, lineage and full traceability for audits
* Build robust unit, integration and performance tests aligning to an ideal test pyramid, following Test Driven Development
* Build CI/CD pipelines ensuring required quality control gates through the automated delivery lifecycle
* Implement Observability hooks -metrics, tracing, logging that help reduce production toil through proactive monitoring and troubleshooting
* Work with data science and ML Engineers to operationalize models into detection pipelines
* Partner with product management and compliance SMEs to monitor and improve accuracy and reliability of generated alerts
* Proactively identify hidden problems and patterns in data and use the insights to drive product and process improvement
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Expert Java, Python, React programmer with experience in front end development using react .
Experience in building resilient, scalable, cost efficient enterprise grade cloud native products with 2+ years in compliance for Financial industry
* Have built cloud native microservices for streaming and batching architectures using Spark/Storm/Flink
* Well versed with AWS services and eco system including but not limited to EC2, ECS, EKS, EMR, S3, Glacier
* Hands-on with Elastic/OpenSearch, Kafka, PostgreSQL ; Hands-on with AI productivity tools such as Codium, ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:45
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Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.
Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Infrastructure Platforms Supply Chain team, you work to enhance and optimize the way products are delivered to customers.
As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
As a leader of the team, you will create, ensure high quality, on time delivery, customer satisfaction, key solutions, and efficiencies.
Job responsibilities
* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
* Collaborate with global data centers to optimize supply chain operations and streamline procurement processes, ensuring seamless integration and execution
* Analyze existing processes to devise innovative strategies aimed at enhancing efficiency and maximizing cost-effectiveness
* Lead a high-performing team to deliver exceptional products, serving as a pivotal leader to guarantee superior quality, timely delivery, customer satisfaction, and the implementation of key solutions and efficiencies
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
* Demonstrated ability to execute operational management and change readiness activities
* Strong understanding of delivery and a proven track record of implementing continuous improvement processes
* Experience in product or platform-wide release management, in addition to deployment processes and strategies
* Demonstrate 5+ years of experience leading and managing high performers, guiding top talent within a lean culture
* Exhibit resilience and adaptability to navigate consistent change within a dynamic, large-scale organizational environment
* Possess a strong understanding of global supply chain management and analyze processes to identify and implement improvements
* Communicate proficiently in both verbal and written forms to facilitate effective collaboration with global teams
Preferred qualifications, capabilities, and skills
* Proficient knowledge of the product development life cycle, design, and data analytics
* Familiarity ...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:44
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As a Product Director in Data Product Strategy and Execution Director, Commercial & Investment Bank (CIB), you lead innovation through the development of products and features that delight customers.
As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams to create groundbreaking solutions that address customer needs.
As a Director in the CIB CDAO team, you will be critical to helping us develop and execute on our data product strategy that will drive our analytics agenda across all of our businesses.
You will be recognized as a thought leader within the field of data product strategy and execution.
Job Responsibilities
* Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
* Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
* Owns product performance and is accountable for investing in enhancements to achieve business objectives
* Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
* Partners with CIB businesses to understand analytics priorities and data requirements
* Collaborates with firmwide teams in the development of data governance standards
* Develops a commercial, pragmatic data strategy for the CIB, focusing on building the most reusable, high-value data products
* Socializes and secures buy-in for the data strategy with C-Suite leadership and data SMEs across businesses
* Works with businesses on inventory and delivery roadmaps for data products
* Develops KPIs to track progress and success of data product initiatives
* Identifies and advances new cross-business opportunities enabled by data products
Required Qualifications, Capabilities, and Skills
* 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
* 10+ years experience working in data related roles
* Extensive knowledge of the product development life cycle, technical design, and data analytics
* Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Experience driving change within organizations and managing stakeholders across multiple functions
* Hands-on experience ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:43
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As a Product Delivery Associate in Teller Transactions Product - User Acceptance Testing team, you enable the release of products and features by overcoming obstacles.
As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.
In Teller Transactions Product under Branch Operations Product - User Acceptance Testing team, you will work with Product, Technology, Design, and Data Analytics partners to test new initiatives.
As a Testing Analyst, your responsibilities include testing user stories during sprints, conducting regression and end-to-end tests, and tracking system issues to resolution.
You will advocate for users and customers, ensuring high quality and meaningful improvements with every release.
Job responsibilities
* Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies.
* Contributes to change management activities across functional partners and documents adherence to the firm's risk, controls, compliance, and regulatory requirements.
* Documents blockers and impediments to aid with dependency management and resource availability.
* Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines.
* Perform testing for assigned projects using established processes and tools to ensure quality, reliability, and security.
* Lead test efforts and mentor peers.
Document test plans, scripts, defects, and reports.
Collaborate with Product and Technology teams to identify and prepare test data.
* Assist developers and support staff in problem resolution.
Understand interfacing applications, test environments, and tools.
* Manage multiple priorities and tight timelines.
Participate in project quality reviews and assess risks, making recommendations as needed.
* Drive improvements in test processes and facilitate methodology discussions.
Support project implementation and post-implementation reviews to identify gaps
* Maintain test case inventory and evaluate opportunities for process improvement or automation.
* Collaborate with scrum teams and participate in sprint ceremonies.
Participate in the writing and/or refinement of user stories, tasks, and spike cards.
Support for Production Validation and other release related activities
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
* Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area.
* Exposure to operational management and change readiness workstream.
* ...
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Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:42
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You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as an Insurance Services Executive Director is for you.
The Insurance Services Executive Director is responsible for managing, expanding and winning new client relationships within the Insurance Services ecosystem which includes insurance agencies, brokerages, managing general agents and underwriters (MGA/MGUs), third party administrators, insurance enrollment and aggregator platforms, warranty companies as well as risk remediation services and applied materials firms targeting reduced insurance claims.
This role focuses on delivering comprehensive banking solutions to clients in the Insurance Services sector, including credit, treasury services, capital markets, and strategic advisory services.
The Executive Director acts as the industry expert and trusted advisor, leveraging deep industry knowledge and JPMorgan Chase's platform to support clients' growth and operational needs.
This position reports directly to the Local Market Leader with a dotted line reporting to the Head of Insurance Services.
The primary focus will be on supporting the Midwest Segment's Insurance Services growth objectives, while also collaborating with Insurance Services nationally to ensure alignment with firmwide industry strategies and best practices.
Key Responsibilities:
* Develop, manage and grow a portfolio of Insurance Services target companies across the Midwest and more broadly as connectivity permits
* Originate new business through proactive outreach, industry networking, and participation in insurance sector events.
* Structure and deliver credit solutions, such as acquisition financing, dividend recapitalization and related strategic needs.
* Advise clients on treasury management, payments, and liquidity solutions tailored to the Insurance Services industry.
* Collaborate with product partners (Investment Banking, Private Banking, Capital Markets, Credit Risk, Treasury Services, Global Banking, etc.) to deliver integrated, client-focused solutions.
* Analyze financial statements, assess creditworthiness, and prepare and present credit proposals.
* Monitor portfolio performance, manage risk, and ensure compliance with regulatory and internal policies.
* Stay current on insurance industry trends, regulatory changes, and market developments.
* Represent JPMorgan Chase at industry conferences, client meetings, and community events to enhance the bank's profile in the Insurance Services sector.
* Provide thought leadership and insights to clients and internal teams on Insurance Services industry best practices.
* Support generalist bankers in their marketing and client management efforts within Insurance Services across the Midwest Segment through partnership and collaboration to leverage local delivery of banking coverage with industry expertise.
Required qualifications, capabilities and skills...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:40
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: North Port, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:40
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Scottsdale, US-AZ
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:39
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Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction.
As a Content Design Senior Associate in Card team, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services.
Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework.
While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality.
Job responsibilities
* Develop and implement content strategies for products and features, ensuring align with user experience principles and business objectives
* Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience
* Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement
* Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences
* Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences
* Identify opportunities to raise the level of consistency between Card experiences and the rest of the Chase digital ecosystem
Required qualifications, capabilities, and skills
* 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
* Experience in creating content architectures, storytelling, and clear and concise writing
* Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
* Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
* Proficient technical literacy in content platforms and understanding their impact on user experience
* Adaptive learner in new financial services products and offerings
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:37
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:35
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J.P.
Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions.
The team conducts User Acceptance Testing for applications used by Asset & Wealth Management Operations globally.
The team is involved in all stages of Testing from Requirement Gathering, Test Planning/Design, test Execution, Defect Logging/Retesting & Final Product delivery.
As the Testing Automation Vice President within Asset & Wealth Management Operations, you will develop automated QA practices for applications.
The role is based in Columbus, US that has global ownership for delivering innovative automation solutions in response to increasing business demand and the ever-changing tech environment.
The candidate must be a talented, hands-on technologist with a good understanding of emerging technologies, varied experience across a diverse technology stack, with a good grasp of software design & engineering concepts as well as strong leadership skills.
An analytical mindset, creativity and commercial focus is core to the skills needed
Job Responsibilities
* Guide Automation Testers on Frameworks, Automation Standards
* Code review and provide timely feedback
* Collaborate closely with technology & Business in BDD implementation
* Identify automation opportunities
* Manage Stakeholder
* Conduct Automation feasibility study
* Derive ROI
* Reporting on automation execution / Effort Estimation
Required qualifications, capabilities and skills
* Practical experience in Test Automation using JAVA, Selenium, BDD Cucumber API testing and Database Knowledge.
* Expertise in BDD / TDD - Behavior Driven Development/ Test Driven Development
* Continuous Integration model development and build tools : IntelliJ/Eclipse, Jenkins/Jules, Maven, BitBucket/Git
* Understanding applications with Web services based implementation - REST and SOAP based
* Relational Databases hands on experience (Oracle, SQL, Hexadata )
* Automation framework development using core Java
* Experience in Test management Tools
* Knowledge on Agile practices
* Cloud Services/Technologies - AWS/Azure/Google services/Kubernetes/ ZooKeeper/ Docker
Preferred qualifications, capabilities and skills:
* 15+ years of experience in Automation and Manual testing
* Knowledge on one or more automation tools, SDLC and Agile
* Good project management and Stakeholder management
* Excellent negotiation skills & Decision making ability
* Strong problem solving and good analytical skills
* Ability to multi-task and test different applications relating to a release
* People management with 8 plus years experience
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase br...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:34
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:33
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Trust & Security - Consumer & Community Banking, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
* Champion the user perspective while collaborating with Product Managers and Engineers to shape roadmaps, define requirements, and facilitate seamless handoff to engineering teams.
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven track record in product design, consistently championing the user perspective while collaborating with Product Managers and Engineers to shape roadmaps, define requirements, and facilitate seamless handoff to engineering teams.
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and tra...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:32
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Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Corporate Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows.
Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
* Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
* Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
* Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
* Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
* Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
* Experience working knowledge of SQL / Splunk / Datadog and experience on Linux/Unix, Apache, tomcat, SQL, Perl, Python and Shell scripting
* Experience in Application support / Production Management in the Banking and Financial services industry on Change, Incident and Problem management
* Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
* Experience with one or more general purpose programming languages and/or automation scripting
* Working understanding of public cloud
* Desirable experience on the AWS console environment and hands-on OpenSearch, Grafana, Datadog, AWS monitoring, S3 buckets, lambda functions
* Self-Starter able to work independently, manage team assigned projects that are delivered timely, while also ensuring day-to-day tasks are completed
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a ...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:31
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Join the Legal team that supports an industry leading Asset Based Lending group, which is part of Capital & Advisory Solutions in the Commercial and Investment Banking line of business for one of the world's best and most innovative banks.
Become the trusted advisor that our bankers and underwriters need to keep our ABL business on the cutting edge while doing so in a safe and sound manner.
As an ABL attorney in Commercial and Investment Banking, you will be supporting a team that provides highly structured asset based solutions for a wide array of complex financings across the U.S.
and Canada, as well as subsidiaries of U.S.
entities located in Europe and Asia, which will include interfacing with customer-facing bankers, risk personnel, and service personnel, as well as deposit, cash management, and other customer and client issues as they arise.
You will leverage your legal knowledge to help drive and coordinate the legal team's role in supporting and advising on all significant business, controls and compliance initiatives, as well as various cross-line of business projects.
As an ABL attorney, you will be part of a team of legal colleagues (the Capital & Advisory Solutions team) that also supports the Equipment Finance Group, the Mid-Cap Financial Sponsors Group, the Syndicated Finance Group and the ESOP Advisory Group.
If you are intellectually curious and have a passion for finding compliant solutions across a large organization you may be the perfect fit for our team.
The Legal Department at JPMorganChase manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters.
Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services.
As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm.
We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work.
If these values resonate with you, we would like to hear from you.
Job responsibilities
* Provide support, including analysis and advice on structural and risk issues
* Review, negotiate and draft credit and collateral documentation, amendments and waivers, indicative term sheets, proposal and commitment letters, intercreditor agreements and confidentiality agreements
* Represent ABL in relationships with other syndicate lenders and borrowers, including providing advice on workout credits
* Support and maintain outside counsel relationships for ABL; coordinate engagement of ABL outside counsel
* Escalate issues as appropriate and share potential concerns, issues, and ideas with legal and control functions across the company
* Support and advise the business with respect to treasury management products and client rel...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:30
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As a Rewards Product Associate within the Loyalty team, you will collaborate with internal cross-functional teams and external vendors to address operational challenges and promote continuous improvement.
You will cultivate professional relationships across a matrixed environment, effectively communicating and presenting to stakeholders and partners.
Job Responsibilities:
* Collaborate with internal cross-functional teams and/or external vendors to address operational challenges and drive continuous improvement.
* Cultivate professional relationships across a matrixed environment.
* Communicate and present effectively to stakeholders and partners.
* Demonstrate exceptional interpersonal skills, including relationship building.
* Maintain high standards of accuracy, integrity, and confidentiality in handling sensitive information.
* Work autonomously, managing competing priorities and making informed decisions.
* Ensure activities comply with policies, procedures, and regulatory requirements, monitoring adherence and guiding corrective actions.
* Assess operations, processes, and practices to identify risk trends and areas of opportunity.
* Evaluate the design and effectiveness of management and business process controls.
* Investigate and resolve issues or anomalies, escalating complex cases as appropriate.
* Proactively recommend solutions to enhance efficiency, reduce risk, and improve service quality through process improvements and cross-functional initiatives.
Required Qualifications, Capabilities, and Skills:
* Exceptional interpersonal skills for collaboration and relationship building.
* Excellent written and verbal communication skills for effective reporting and stakeholder engagement.
* Ability to work independently and as part of a team in a fast-paced, deadline-driven environment.
* Commitment to confidentiality and integrity in handling sensitive information.
* Adaptability and willingness to learn new skills and take on new challenges.
* Creativity and structured approach to problem-solving.
* Proficient knowledge of control, risk management, and issue management concepts.
* Strong analytical and problem-solving skills; ability to interpret data, identify trends/anomalies, and articulate complex ideas.
* Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and ability to learn new systems quickly.
* Familiarity with operational processes, risk management, and regulatory requirements.
* Build and apply knowledge of internal policies, procedures, banking/consumer regulations, and accounting principles.
Preferred Qualifications, Capabilities and Skills:
* Bachelor's degree (or equivalent) in accounting, finance, economics, business administration, information systems, or risk management.
* 5+ years of financial services experience in controls, audit, quality assurance, risk management, compliance, op...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:29
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Product Owner, you will envision and build raw, trusted and refined data models that integrate internal and external product feature data.
You will drive the strategy and execution for data products that support advanced analytics and generative AI use cases.
This role operates at the intersection of business and technology, ensuring data models are robust, scalable, and aligned with organizational goals.
You will collaborate with cross-functional teams to deliver innovative solutions that enable secure, efficient, and insightful data utilization.
As a Senior Associate Product Owner - Data Modelingin Customer Identity & Authentication team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
The Product Owner is responsible for shaping the future of data products by designing and delivering raw, trusted and refined data models.
You will lead initiatives to capture, structure, and enhance product feature data from both internal and external sources.
As a key member of the team, you will ensure these models are optimized for analytical and AI-driven applications, supporting business objectives and regulatory requirements.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
* Considers and plans for upstream and downstream implications of new product features on the overall product experience.
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
* Writes the requirements, epics, and user stories to support product development.
* Envision, design, and build raw, trusted and refined data models that incorporate internal and external product feature data.
* Define and document business requirements for data model initiatives, ensuring alignment with data governance and compliance standards.
* Collaborate with technology, architecture, analytics, data owners and data science teams to deliver scalable data solutions.
* Prioritize and manage the product backlog, working in Agile environments to drive discovery and development.
* Map current and l...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:26
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J.P.
Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions.
The team conducts User Acceptance Testing for applications used by Asset & Wealth Management Operations globally.
As a Testing Automation Associate in the team, you will be guiding Automation Testers on Frameworks, Automation Standards.
The position will entail developing automated QA practices for applications across Asset & Wealth Management Operations.
The role is based in Columbus, US that has global ownership for delivering innovative automation solutions in response to increasing business demand and the ever-changing tech environment.
Job Responsibilities:
* Negotiating the ongoing purpose and deliverables of the test effort
* Guide Automation Testers on Frameworks, Automation Standards
* Collaborate closely with technology in BDD implementation.
Continuous Integration model development and build tools : IntelliJ/Eclipse, Jenkins/Jules, Maven, BitBucket/Git
* Automate Test Design through testing tools.
Test data management using SQLs
* Manage Stakeholder and Automation feasibility study.
* Derive ROI, reporting on automation execution.
* Review code and provide timely feedback
Required Qualifications, Skills and Capabilities:
* Expertise in Selenium, Cucumber, Java.
Relevant experience in test automation.
* Expertise in BDD / TDD - Behaviour Driven Development/ Test Driven Development.
* Understanding of applications with Web services based implementation - REST and SOAP based.
* Hands on experience in maintaining Keyword, Data and Hybrid frameworks.
* Knowledge on Agile practices.
* Cloud Services/Technologies - AWS/Azure/Google services/Kubernetes/ ZooKeeper/ Docker.
Preferred qualifications, capabilities and skills:
* 10+ Experience in Automation and Manual testing
* Knowledge on one or more automation tools
* Knowledge on SDLC and Agile
* Good project management and Stakeholder management
* Excellent negotiation skills & Decision making ability
* Strong problem solving and good analytical skills
* Ability to multi-task and test different applications relating to a release
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in ...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:25
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Compensation Data Solutions is responsible for analytics & insights, process improvement and automation at scale, and analyzing data to provide key insights to senior leadership.
This role will focus on end-to-end development and delivery of compensation reporting and solutions to users across Human Resources and direct to managers at the firm.
The end-to-end process includes gathering business requirements across all lines of business, driving Firmwide consistency while meeting client needs, and finally implementing for users.
As a Compensation Analytics & Insights Analyst in the Compensation Data Solutions team, you will be instrumental in enhancing the function's reporting and analytics capabilities through design, development and delivery of key compensation reports and solutions for our stakeholders and users.
You will take business problems and solve through automation and analytics, drive firmwide consistency and scale best practices, collaborate and learn from internal subject matter experts, and partner with relevant parties across the firm.
Job responsibilities
* Conduct ad-hoc analytics and presentations to support senior management in making strategic key business decisions around comp differentiation
* Capture and translate business requirements, translate into customized analytical solutions, communicate insights via reports, dashboards, visualization etc.
* Simplify, standardize, and automate processes by creating and deploying workflows for repeatable, scalable, and automated solutions
* Manage multiple projects end to end - maintain project plans, update and influence key stakeholders, and implement change management strategies
* Collaborate across various functions and teams including compensation managers, HR partners, Workforce Analytics, product, technology, and control functions
* Demonstrate attention to detail, rigor, and robustness in data analytics and results.
Ability to articulate complex issues in easy to understand ways
* Show adherence to various control functions and regulatory requirements while handling workforce and compensation data
Required qualifications, capabilities and skills
* Bachelor's Degree in a data analytics related field.
* High level of proficiency with Microsoft applications: Advanced understanding of Excel is required (preferably VBA)
* Self-initiator, ability to challenge status quo and think outside of the box
* Detail and results oriented with the ability to manage multiple competing priorities all within a fast paced team environment
* Strong project management, analytical, and technical skills
* Strong consulting, interpersonal, and communication skills
* Innovation and creativity to bring new ideas to team
Preferred qualifications, capabilities and skills
* Hands-on experience in at least two of the following:
+ Statistical software or coding languages (e.g., Python, R, SAS)
+ Data analyti...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:24
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorganChase within the Corporate Technology, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification in computer science or software engineering concepts and 3+ years of applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Proficient in coding in one or more languages including Java and Python.
* Experience with developing applications for AWS using the following tools and AWS services: Terraform, EMR, EKS/ECS, Lambda, RDS and S3
* Experience with Spark and SQL
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Excellent oral and written communication, and problem-solving skills are required
Preferred qualifications, capabilities, and skills
* Experience with Scala programing language
* Experience with or exposure to Snowflake or Databricks cloud platforms
JPMorganChase, one of the oldest financial institutions, offers in...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:23
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Already have recruiting experience? Look to specialize in Consumer & Community Banking recruiting!
As a Specialty Recruiter in Consumer & Community Branch Banking, you will play a crucial role in attracting, sourcing, and recruiting top talent.
You will provide strategic recruitment solutions, manage the end-to-end recruiting process, and proactively pipeline for future needs.
This role offers the opportunity to partner with senior management, HR colleagues, and finance to anticipate upcoming needs and strategize pipelines.
Job Responsibilities
* Manage end-to-end recruiting process, create and implement recruiting strategies
* Provide guidance to hiring managers on recruiting processes, controls and policies and provide meaningful market data in support of client needs
* Source and pipeline qualified candidates through a wide variety of channels
* Evaluate, interview and present qualified candidates to hiring managers and solicit feedback on candidates to refine recruiting strategy as applicable
* Partner with senior management, HR colleagues, and finance to anticipate upcoming needs and strategize pipelines
* Proactively share innovative solutions to add value, anticipate needs, and streamline the process for the client
* Demonstrate expert level of understanding of recruiting needs by participating in client meetings, being aware of changes within the business, acting as a subject matter expert for areas of recruiting responsibility as well as managing hiring manager/candidate expectations
* Provide a positive candidate experience with frequent and timely communication throughout the recruitment process; share manager feedback and appropriately disposition all candidates
* Educate candidates on the career growth potential, benefits, compensation philosophy and many advantages of employment, selling both the firm and the opportunity
* Conduct appropriate compensation expectation conversations with both hiring managers and candidates to ensure closure of offers
* Take ownership of the Affirmative Action Plan; understand diversity goals and provide education to hiring managers in order to ensure and present a diverse candidate slate
Required Qualifications, Capabilities and Skills
* Bachelor's degree required
* Minimum of 4 years of experience in full life cycle recruiting at a fast paced corporate environment or recruiting agency
* Exceptional written and verbal communication skills
* Able to work independently in a dynamic environment of change, challenge and multiple deadlines and priorities, high attention to detail
* Possess a controls mindset; understand employment laws and regulations
* Experience planning and managing networking event or projects
* Superior multitasking, project management and presentation skills coupled with business acumen
* Prior experience handling sensitive/confidential information
* Able to tell a story with dat...
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Type: Permanent Location: Heathrow, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:22
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Ellicott City, US-MD
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:21
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: East Point, US-GA
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:19
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We are looking for a strategic communicator to join the JPMorganChase's Commercial & Investment Banking communications team supporting Digital & Platform Services (D&PS) organization.
Digital & Platform Services accelerates transformation within Commercial & Investment Bank by uniting Technology, Operations, Digital Innovation, AI, and Data teams to create future-ready products and platforms.
As a Communications Manager within Commercial & Investment Banking you will support the Digital & Platform Services (D&PS) organization.
In this dynamic role, you will lead internal communications for the Commercial & Investment Bank Technology team, supporting key initiatives and providing executive communications support.
You will craft compelling narratives that blend complex technical concepts with engaging stories, leading transformation and innovation.
As a creative and passionate leader you will explain technical ideas and lead engagement across diverse audiences.
Job responsibilities:
* Serve as Communications lead/partner for Commercial & Investment Bank Technology.
* Devise strategic communications plans and campaigns to meet our business and employee engagement needs; partner closely with leadership team members, business management, human resources partners and other stakeholders to ensure a cohesive communications strategy to tell a holistic story; write executive communications for executives in their voice and style.
* Partner closely with other executive communications partners across Commercial & Investment Bank Technology, Global Technology and other lines of business.
* Serve as lead publisher and content manager for intranet homepages and subpages - publishing news and feature articles and accompanying graphics; source content for intranet articles and other editorial content.
* Manage broadcast email publication scheduling and use Targeted Email tool to distribute large-scale broadcast messages to D&PS employees; use data to identify patterns and adjust communications strategy accordingly to be most effective.
* Ensure consistency of messaging and engagement with broader business or firmwide programs and strategic initiatives/priorities, such as AI for Tech and app and infrastructure modernization.
Required qualifications, capabilities, and skills:
* 6+ years of corporate communications experience, Technology and Content including extensive hands-on writing, editing, project management, presentation building and executive communications.
* Experience working with C-suite executives with demonstrated success developing executive-level messages, providing communications counsel to senior management teams and executing strong communications strategies.
* Excellent writing skills with a strong ability to turn complex technology stories into a compelling and relatable narrative.
* Organized self-starter, project manager and multi-tasker with a proven ability to track complex and overla...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:19
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Concord, US-NH
Salary / Rate: Not Specified
Posted: 2025-12-20 08:09:14
