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* This position is eligible for a $1000 sign on bonus
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* excluding current Evernorth Care Group employees.
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* This float role is eligible for 6% premium pay.
If you elect to transition out of the float position in the future you will forfeit this incentive.
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Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for a Medical Assistant to join our fast-paced, customer-focused primary care/adult medicine/pediatric teams for Evernorth Care Group across the Phoenix Valley.
If you've always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we're sure you'll love this position.
Work hours: Typically Monday-Friday 8 a.m.-5 p.m.
Some hours may vary based on the location.
(East Region Float) Schedules are known in advance and usually 4-8 weeks at a time to cover the needs.
Responsibilities:
* Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patent populations.
* Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.
* Accurately follow all policies and procedures, practice in alignment with the scope of your certification or licensure.
* Provide excellent and friendly customer service through all avenues of communication.
* Document your efforts of all the care and information provided to our patients.
* Return patient calls, complete referrals, chart prep and forms management.
* Help answer questions, concerns, and requests, either in person, through our electronic health record system and patient portal, or by phone.
* Partner with the clinicians, your peers and the patients to meet the needs of the practice.
* Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.
* All other duties as assigned.
Minimum qualifications:
* Graduate of approved MA program or graduate of an unapproved program with successful completion of certification examination; graduate of a US Armed Forces medical services program or practicing medical assistant who completed supervision requirements prior to February 2, 2000 ("grandfather clause").
* High school diploma or GED certificate
* Excellent customer skills, and care deeply about providing empathetic, quality care to customers
* Previous experience working in a healthcare environment
* Experience working with Microsoft Office and comfortable with data entry into our electronic health record system
* BLCS certification
Preferred qualifications:
* 1+ year experience in the outpatient setting
* Bilingual (English/Spanish) skills
Evernorth Care Group is a global health service company dedicated to helping people improve t...
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Type: Permanent Location: Chandler, US-AZ
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:59
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Machine Tender
We are KIK! We create the products and brands that people trust to clean, sanitize, and protect their homes, pools, and cars .
We are one of North America's largest independent consumer product manufacturers with 20 North American manufacturing facilities .
We also operate globally in Europe, Asia, UK, Australia, New Zealand, and South Africa .
We are known by our portfolio of over 40 brands including Spic and Span® and Comet® cleaning products, Clorox® Pool&Spa ™ (under license), BioGuard ®, and Natural Chemistry® pool chemicals, and Prestone ® and Holts® automotive performance chemicals .
We are also the #1 producer in North America for store-brand ("private label") bleach and a leading private label provider of laundry detergent and additives, dishwashing products, general purpose cleaning and other home care products .
Our global team of over 2,500 employees drive our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics .
Our organization is constantly evolving and is driven by a set of "One KIK" values - a dedication to following through on commitments in a customer-focused, profit-motivated way; while never compromising on safety, ethics, or integrity .
Essential Job Functions • Possess the necessary skills to operate a filler along with but not limited to labelers, cappers, palletizer, case erectors, heat induction sealers, etc.
• Coordinate with Filling Master Operator line lead to ensure the right product is being ran • Ensure raw materials (corrugate, caps, hot melt, bottles, and labels) are staged on line .
• Ensure bottle code is correct • Perform basic troubleshooting on the assigned equipment.
• Perform packaging equipment size changeovers on assigned equipment.
• Perform start-up / shutdown procedures on assigned packaging equipment • Perform wash down procedures on assigned packaging equipment • Perform finished product and finished case on-the-line quality checks per KIK Manufacturing Quality Standards protocol • Perform clean-up duties throughout the shift and post shift.
• Attend required safety meetings and participated in safety related programs when needed.
• Perform other duties assigned as required.
• Correct safety violations and write work orders.
• Be responsible for the safety and housekeeping in the immediate work area.
• Comply with Good Manufacturing Practices, Standard Operating Procedures, Safety Standards, and follow all plant policies and procedures.
The above statement describes the general nature and level off work only .
They are not an exhaustive list of all required responsibilities, duties, and skills.
Other duties may be added, or this description amended at any time.
Qualifications • Machine Operator experience in a Packaging/Filling industry • Production knowledge of raw materials, production...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:59
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Does your DREAM JOB involve WORKING FROM HOME and HELPING OTHERS? Join CIGNA! We want to change health care to make it more affordable, personalized, and focused on helping the whole person.
As a Pri or Authorization Representative y ou'll be part of a dedicated team which provides information regarding pharmacy benefits and drug coverage.
This crucial role is on the front lines with patients, pharmacists and doctors' offices, r esponding and addressing each phone inquiry with care, detail, and most importantly, empathy.
How you will make a difference
* Help patients understand their pharmacy benefits better.
Provide information to clients, participants, pharmacists and doctors regarding participants pharmacy benefit, drug coverage and provide accurate procedures for medication exceptions.
* Help patients get the medication they need.
Handle inbound telephone and written inquiries from pharmacists and doctors regarding prior authorization by screening and reviewing requests based on benefit plan design, client specifics and clinical criteria.
* Provide customer service excellence.
Facilitate resolution of drug coverage issues and pro-actively address, research and resolve issues while maintaining accurate and complete documentation of all inquiries for continuous improvement.
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What You Should Have:
* High School Diploma or GED
* 2 - 3 years of experience
* Conflict resolution skills
* Excellent organizational skill
* Superior written and verbal communication and presentation skills
* Strong interpersonal skills
* Ability to handle challenging customers in a professional manner
* Ability to adapt in a dynamic work environment learns quickly, solve problems and make decisions
* Willingness to work a flexible schedule for peak call times
* Private & quiet work space
What you'll love about working here:
* Friendly, supportive and unique culture - Bring your whole self to work every day!
* 1st day Benefits - Medical Dental & Vision
* 18 days Paid Time Off & 8 Paid Holidays
* Employer Contributions for HRA and HSA accounts
* 401K with Company Match
* Tuition Assistance & MORE
NOTE : You will be required to have reliable high speed internet connectivity provided through a wired connection.
A mobile or hot spot environment is not acceptable and you may need to purchase an Ethernet cord depending on your current set up.
We are not able to hire residents of the following states: Louisiana, Nebraska, Rhode Island
For positions that are Flex/WAH:
This role is WAH/Flex which allows most work to be performed at home.
Employees must be fully vaccinated if they choose to come onsite.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an ...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:58
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Must be a current contractor with Cigna, Express Scripts, or Evernorth.
Evernorth is a new business within the Cigna Corporation.
Implements, updates, and maintains eligibility data for the Medicare Advantage membership.
Provide support to members for questions and issues relating to billing, reconciliation, eligibility, and CMS eligibility as well as administer and manage eligibility for members enrolled in CIGNA's Medicare Advantage plans.
Procedures include but are not limited to, handling premium billing and collection, maintaining accurate eligibility data, database loading, ordering ID Cards, CMS eligibility and administer CMS required correspondence.
Responsible for processes and systems related to members for installation, eligibility and services processes.
RESPONSIBILITIES
* Entering a ccurate and timely member eligibility in the QCare system.
* Reconciliation of member premium and late enrollment penalties including billings and refunds.
* Responds to inquiries from members, Claims, Sales, the Call Center as well as other various matrix partners regarding eligibility, premiums and other general account administration.
* Identifies and resolves issues and problems impacting member satisfaction and eligibility in Cigna's Medicare Advantage plans.
* Ensures appropriate procedures are in place and maintains updated protocols for all processes regarding eligibility and premium billing.
* Ensures proper documentation exists for audit trails with regards to Medicare Advantage members and CMS audits.
* Has an understanding of system requirements and applicable cut-off dates.
* Ensures collection procedures are initiated and appropriate action is taken for members that are delinquent on their premiums.
* Participates in continuous quality improvement activities.
KNOWLEDGE
* The incumbent must have detailed knowledge of enrollment requirements for both the Individual and Commercial Medicare Advantage accounts.
* Have a general understanding of departmental business processes and a commitment and focus to superior customer service and satisfaction.
* Position requires professional level of verbal communication skills as well as an excellent organizational ability to coordinate the regulations and eligibility requirements of each line of business.
* Strong ability to work with various matrix partners to resolve issues.
* Basic knowledge of the Medicare Advantage line of business including CMS requirements.
* Primary understanding of the entire imaging process is needed to effectively perform quality control checks performed by the clerical support in the department.
* Understanding of customer deliverables and their impact on timing and results.
APPLICATION
* Application of knowledge of processes and procedures with regards to the Medicare Advantage line of business to effectively service members.
* The incumbent must be able to implement new procedure...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:58
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Workforce Planning (WFP) team by effectively managing the data resources using an agile approach across various functions.
They will be responsible for process improvement, reporting and analytics in support to enable WFP to meet the ever evolving operational needs.
Responsibilities:
• Effectively manage and lead a team of analysts, support development and growth of the overall team.
• Implement an agile approach to project management
• Create a team that operates as a truly shared service across the back office planning organization
• Responsible for reporting project status, including delays, to senior leadership in a clear and concise way
• Build an intake process full circle; from initiation to completion to SOP/maintenance where necessary.
• Foster an environment of continuous improvement through understanding our processes and looking for gaps, offer problem solving and solutions where others can't see them.
• Lead and/or develop data and reporting that effectively manages the operations.
This work includes, but is not limited to:
o Establishing and maintaining reporting that allows WFP to hold the business and their vendors accountable for achieving key business objectives.
o Analyzes operational metrics to enhance forecasts and make recommendations.
o Building models/dashboards that drive business unit decision making.
• Evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
o Categorize and maintain WFP&S reporting structures
o Successfully navigate ambiguous requests and data.
• Participates in strategic business development initiatives to simplify complex concepts into a simple narrative using data
• Collaborates with partners and upper management to establish processes and effectively communicates and influences business partners and systems personnel.
• Build and maintain a collaborative relationship with internal and external customers to ensure customer satisfaction and profitability; work with business partners to identify ways to improve business processes.
• Accountable for operational budget achievement and expense control.
• Drive change and influence individuals at all levels of the organization to take appropriate risks.
Qualifications :
* 2+ years of planning experience preferred
* 5+ years analytical experience preferred
* 2+ years management experience preferred
* HS diploma required; Bachelors' degree preferred
* Agile Project Management experience required
* Problem Solving & Statistical Analysis preferred
* Proficient in MS Access, MS PowerPoint
* Advanced skills using MS Excel
* Alteryx and Tableau knowledge
* Drive for results in a fast paced environment
* Ability to develop solid working relationships and establish a high level of credibil...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:57
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DESCRIPTION:
As a Client Account Support Lead Analyst on the PBM Operations (Client Service Delivery) Adjustments team, you will work directly with account teams and finance analysts to correct claims that processed incorrectly due to benefit setup issues, resulting in system-generated member and/or client refunds
ESSENTIAL FUNCTIONS:
* Partner with account teams to understand the scope/range of prescription claims that are potentially impacted by a setup error
* Using a repricing tool, submit claims to be re-adjudicated systematically against a corrected benefit setup
* Collaborate with account teams and finance analysts to review output from the reprice tool to determine if claims are now processing as intended
* Work with a finance analyst to uploaded "corrected" claims into the Information Warehouse
* Address complex adjustment scenarios with strategic mindset
QUALIFICATIONS:
* Understanding of the basic components of benefit design (e.g., copays, coinsurance, deductibles, etc.)
* Strong analytical and communication skills, and an ability to collaborate with account teams and finance partners
* Strong working knowledge of MS Excel
* Bachelors' degree or relative work experience
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 59,500 - 99,100 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
For more details on our employee benefits programs, visit Life at Cigna .
About Cigna
Cigna Corporation exists to improve lives.
We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve.
Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions.
Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.
When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.
What difference will you make?
Qualified applicants will be considered without regard to race, color, ...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:57
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The Clinical Analytics Team within Evernorth's Digital & Analytics (D&A) organization is expanding its deployment of analytics across the business as we fulfill our customer-centric mission to help the people we serve improve their health and well-being.
The clinical Analytics team provides the ability to visualize, articulate, and solve complex and complicated business problems and identify opportunities for innovation for US based business lines including Medical Management (Care+), Behavioral Management, Pharmacy, Operations, Clinical programs and Pricing/Affordability.
These businesses are aligned under our health improvement and retail strategies, all with the common goal of identifying what works best for our customers.
Our team supports the business by applying the following techniques to answer these key business questions:
* Data mining and pattern recognition to answer "what happened?" and "where are the opportunities?"
* Root cause statistical analyses to answer "why did this happen?"
* Predictive modeling to answer "what will happen next?", "who is it likely to happen to?", and "when will it happen?"
* Experimental design to test new solutions in order to answer "how can we get better?"
By partnering with the business lines, these analytic competencies enable efficient and effective decision making to allow us to constantly improve and create evidence-based customer-focus solutions.
The department also has overall accountability for the methods and standards used to create actionable, proof-of-value statements for all the clients.
As such, we set the standards for the methods that apply externally in reporting the value of Evernorth services to the client and ensure that results can be used to make material changes to the client's covered population.
ROLE SUMMARY:
The primary focus of this position is to provide strong analytics research support for Women's health initiatives as well as other evolving areas within Care+ around cardio-metabolic and inflammatory conditions.
The ideal candidate is someone with strong data science and programming background, previous experience in the healthcare industry, statistical acumen, and the ability to effectively communicate data insights and recommendations to business stakeholders.
He/she is expected to have fundamental understanding of different statistical modeling techniques, pilot development and implementation, and general health service research concepts.
The selected candidate will interface with clinical, reporting, product development, operations, and marketing departments as appropriate.
The JOB RESPONSIBILITIES include, but are not limited to the following:
* Collaborate with business partners within clinical, operations and marketing to determine the best approach for testing the effectiveness of new/existing programs
* Guide the development and analysis of a case management program, from proof of concept, data management to data analysis, inter...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:57
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Role Summary:
The Agile Product Owner represents the "voice of the customer" at the team level, maintaining and prioritizing the Product Backlog, to ensure that the team is working on stories that maximize business value and deliver necessary fixes and functionality to all customers.
They must have strong business skills and experience, with either some past experience working with technology teams, or the ability and interest to learn how to work with technology teams.
The Agile Product Owner will be 100% allocated to this role.
The incumbent provides expert content/professional leadership on complex assignments/projects.
Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives.
Uses deep professional knowledge and acumen to advise functional leaders.
Focuses on providing thought leadership but works on broader projects, which require understanding of wider business.
Recognized internally as a subject matter expert.
This role is for an Agile Product Owner Senior Advisor within the Clinical IT Product Management team.
This position will specifically be filling a Senior Advisor Product Owner role within Agile/Scrum and the Scaled Agile Framework (SaFe) delivery process for primarily support of the UM/CM applications and any supporting or extension applications.
This position will support up to 3 scrum teams.
The Product Owner will be tasked with working with our business partners to understand and prioritize scope, engage in project requirement meetings, and then decomposing those requirements to define 'what' our assets need to do to accomplish business and program objectives and communicating them to the development teams.
This unique role provides the Product Owner with the opportunity to work very closely with business partners as well as with clinical development and architecture team members.
Major duties:
* Assist in Roadmap and capacity planning for their Scrum Teams
* Works with business/project stakeholders to identify business needs and use that as input into documenting application/system scope and requirements documentation with the goal of ensuring that scope and solutions support short and long term company objectives and needs.
* Collaboratively works with development leads and architects during scope, requirements, and design processes to fully document scope, requirements, and design related to the business need, and estimate work effort to implement scope.
* Prepares detailed scope/requirements documentation along with priority designations that development teams will use to plan, develop, test and implement application/system functionality.
* Acts as expert resource and scope/requirements lead to development teams in all phases of the development and implementation process.
* Coordinates activities with other IT and Business organizations to ensure successful development and implementation of assigned work.
* Has full technical knowl...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:56
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Work Location: Work at Home in AZ - must live close to Phoenix, AZ
The Provider Contract Lead Analyst position serves as an integral member of the Provider Contracting Team and reports to the AZ Market Lead (Provider Contracting Senior Director).
This role assists and supports the day to day contracting and network activities.
DUTIES AND RESPONSIBILITIES:
* Manages contracting and negotiations for fee for service with physicians, ancillaries and hospitals.
* Supports the development and management of value-based relationships.
* Builds and maintains relationships that nurture provider partnerships to support the local market strategy.
* Initiates and maintains effective channels of communication with matrix partners including but not limited to, Claims Operations, Medical Management.
Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing and Service.
Supports strategic positioning for provider contracting, assists in the development of networks and helps identify opportunities for greater value-orientation.
* Contributes to the development of alternative network initiatives.
Supports analytics required for the network solution.
* Works to meet unit cost targets, while preserving an adequate network, to achieve and maintain Cigna's competitive position.
Supports initiatives that improve total medical cost and quality.
* Drives change with external provider partners by offering consultative expertise to assist with total medical cost initiatives.
Prepares, analyzes, reviews, and projects financial impact of provider contracts and alternate contract terms.
* Creates "HCP" agreements that meet internal operational standards and external provider expectations.
Ensures the accurate implementation, and administration through matrix partners.
* Assists in resolving provider service complaints.
Researches problems and negotiates with internal/external partners/customers to resolve escalated issues.
* Manages provider relationships and is accountable for critical interface with providers and business staff.
* Demonstrates knowledge of providers in an assigned geographic area through understanding the interrelationships as well as the competitive landscape.
* Responsible for accurate and timely contract loading and submissions and interface with matrix partners for network implementation and maintenance.
POSITION REQUIREMENTS:
* Should possess a Bachelor Degree; preferably in the areas of Finance, Economics, Healthcare or Business related.
Significant industry experience will be considered in lieu of a Bachelor degree.
* 1+ years of Healthcare related experience required
* One to two years prior Provider Servicing experience strongly preferred
* Contracting and Negotiating experience (Fee for Service, Value Base) preferred
* Experience in developing and managing relationships
* Understanding and experience with hospital, managed care, and provid...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:56
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Job Summary:
The Provider Engagement Advisor will develop and maintain collaborative relationships with physicians, office staff, and other provider types within their respective market.
This role is responsible health plan/provider relationships in-full and be will point the main point of contact for providers.
Core Responsibilities:
* Own assigned provider/plan relationships and be the point of contact, including answering questions, solving issues, or closing gaps (such as operational and education).
* Organizes and conducts Joint Operating Committee (JOC) meetings and engages key stakeholders, internal and external to maximize provider opportunities.
* Based on discoveries, this role will provide follow-up education or practitioner intervention as needed to drive quality improvement.
* Collaborate with stakeholders to establish and refine workflows that accomplish program and system goals of improving care coordination by reducing costs and increasing quality of care.
* Coordinate outreach efforts and maintain effective channels of communication with providers, office staff and matrix partners.
* Designs practice level program targeted educational material for provider and staff education.
Minimum Qualifications:
* Bachelor's degree required or 4-6 years relevant experience with managed care, preferably with Provider Engagement or Provider Relations experience.
* Excellent interpersonal and relationship building skills required.
* Superior verbal and written communication skills
* Strong analytic and issue resolutions abilities.
* Strong ability to connect individual issues to broader solutions.
* Highly effective collaborator in a fast paced and dynamic team setting.
* Demonstrated agility and ability to effectively implement solutions across stakeholder interests and groups.
* Exceptional ability to create accurate and timely solutions in a matrix environment.
* Ability to drive to results independently.
* Strong organizational abilities with strong attention to detail.
* Strong proficiency with Microsoft office (PPT, Word, Excel).
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 69,400 - 115,600 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
We also offer 401(k) wi...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:55
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United States - Work From Home
Senior DevOps Application Developer
As a DevOps Software Engineer in the Client Value Stream, you will develop DevOps tools, patterns, and processes for the USM front office technology Group.
This important role is responsible for designing and developing DevOps Strategies as well as enhancing, debugging and fixing the current infrastructure systems that manage USM front office technology data.
You will be responsible for evaluating and improving processes around continuous integration, continuous deployment, automation, quality engineering, security and cost management.
This role will require passionate and deep technology knowledge with hands-on development experience, as well as an ability to understand the broader Business vision and process so design aligns across the experience.
The DevOps Engineer will support Software Engineers, QA, Product Management, and Support teams as well as work closely with Enterprise Architecture and Software Engineering leadership teams.
Key Responsibilities:
* Architect/Develop and advance team capabilities in Continuous Integration / Continuous Deployment for Cloud and on-premise applications.
* Collaborate with Application Development teams on DevOps patterns, best practices, approved technologies and tools & solutions.
* Enhance processes and integration with Jenkins for Acceptance Test Driven Development (ATTD) and Test Driven Development (TDD) across USM applications
* Lead and collaborate with technical, application, and security leads to deliver a reliable and secure platform in AWS clouds
* Provide technical governance for infrastructure design, deployment, and operations.
* Build DevOps Technology for USM Platforms that are modern, scalable & highly available
* Ensure Cost management is within budget guidelines for all USM services
* Implementing various development, testing, automation tools, and IT infrastructure
* Enhance our monitoring tools, build infrastructure and source code management
* Encouraging and building automated processes wherever possible
* Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
* Coordination and communication within the team and with customers
* Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline ( CI/CD Pipeline)
* Mentoring and guiding the team members
* Plan, Drive and Deliver Innovative Reusable DevOps Solutions for Cigna Health Services
* Design DevOps components to manage within the applications
* Influence communication effort to ensure that applications and infrastructure leaders are fully aware of guidance and preference of solution approach
Required Experience / Qualifications:
* 7+ years building all facets of large scale, modular DevOps platforms
Desired Experience / Qualifications:
* P...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:55
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Job Description Summary
Obtains new prescriptions and prescription refill information from customers.
May retrieve, count, and measure drugs.
Resolves problems related to customer prescription inquiries.
Certified Pharmacy Technician (CPhT) preferred.
Our Pharmacy Technician Senior Representative is responsible for theaccurate and timely execution of all assigned tasks in accordance with standard operating procedures, work instructions and supervisor direction.
Distribution of workload and workflow for members of their assigned area to ensure assigned work is completed timely and accurately.
Serves as a resource to lead and supervisor and back up to team members.
Supports productivity, quality and safety efforts by accurately operating production equipment, assisting in troubleshooting and rectifying issues, and participating in development of policies and procedures.
WORK SCHEDULE:
Friday, Saturday, Sunday and Monday 5:00 am to 3:30 pm.
ESSENTIAL FUNCTIONS:
* Ensure appropriate distribution of workload and workflow for assigned area including shifting resources and back filling as needed.
* Accurately and responsibly operates production equipment to include but not limited to changing labels, cleaning printers, monitoring production equipment, restocking materials; Ensure appropriate teams are informed of equipment malfunctions.
* Serve as the first line resource for questions/issues for team members in coordination with supervisor; Promote a positive work environment for team that supports high employee morale and job satisfaction.
* Identify and document issues impacting performance and productivity of team members; Raise issues to Lead and Supervisor for action; Provide input regarding solutions for same.
* Assist Lead and Supervisor in ensuring that established policies and standard operating procedures are being followed and that individual and team goals for productivity and quality are met/exceeded.
* Assist in the development and documentation of policies and procedures for technicians, including specific training materials and ensuring these documents are current and accurate; Assist in training and validating technician staff regarding procedures; Provide one on one training in addition to group sessions on an as needed basis; Provide tips on how to get the job done more efficiently and accurately; Ensure that all team members are cross trained to cover production functions.
* Other duties as assigned.
MINIMUM QUALIFICATIONS:
* HS diploma or equivalent working experience.
* Two to three years of experience; experience in a dispensing pharmacy setting required.
* Pharmacy Technician license/certification/registration as required by state law.
* General PC knowledge and e-mail abilities.
* Knowledge of standard concepts, practices, and procedures within dispensing pharmacy, strong attention to detail with good organizational skills, good verbal and written communication...
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Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:54
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JOB SUMMARY:
As a Client Support Senior Analyst on the PBM Operations (Client Service Delivery) Adjustments team, you will work directly with account teams and finance analysts.
Your main responsibility will be to identify claims that processed incorrectly.
Then, reprocess them against the correct benefits set-up.
ESSENTIAL FUNCTIONS:
* Partner with account teams to understand the scope/range of prescription claims that are potentially impacted by a setup error
* Using a repricing tool, to submit claims to be re-adjudicated against a corrected benefit setup
* Collaborate with account teams and finance analysts to review output from the reprice tool to determine if claims are now processing as intended
* Work with a finance analyst to upload "corrected" claims into the Information Warehouse
QUALIFICATIONS:
* High school diploma or equivalent and/or relevant work experience
* Understanding of the basic components of benefit design (e.g., copays, coinsurance, deductibles, etc.)
* Strong analytical and communication skills, and an ability to collaborate with account teams and finance partners
* Strong working knowledge of MS Excel
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 51,300 - 85,500 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
For more details on our employee benefits programs, visit Life at Cigna .
About Cigna
Cigna Corporation exists to improve lives.
We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve.
Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions.
Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.
When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.
What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or rela...
....Read more...
Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:54
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Family Nurse Practitioner - Bilingual Spanish - Evernorth Direct Health - Midland Texas
EvernorthDirect Health is an industry leading business providing custom care delivery and wellness services across four key business lines: Wellness Centers, Health Coaching, Wellness Events and COVID 19 solutions.
Evernorth is built on the recognition that health makes progress possible.
Our health services are designed to redefine healthcare as we know it.
But we can't do it alone.
True change takes all of us, united in a shared vision.
Health is what drives us.
But it's just the start.
Together, we can solve the problems others don't, won't or can't.
Sound like you? Great! Here's more on how you'll make a difference :
* Provide Primary Care treatment in an Employer-based setting
* Episodic care (low acuity Urgent Care)
* Extended Episodic Acute Care which can include 4-5 visits for an illness or injury that is limited in its chronicity
* Chronic condition education and co-management with outside primary care if we are not the PCP
* Ability to oversee and perform CLIA waived tests, dispense Rx medications, and oversee a specimen collection lab
* Collaboration with onsite employees to provide biometric screening and health and wellness education
* Potential for Travel Medicine recommendation and immunizations or administration of allergen immunotherapy (with proper training)
* Direct one on one health coaching to employees along with referring patients into wellness programs
* Demonstrated ability to work independently
* Excellent interpersonal skills including internal and external customers and group settings
* Ability to partner with local HR/Benefits team to improve employee health
This position is with Evernorth, a new business within the Cigna Corporation.
What we expect from you :
* Graduate of Certified FNP program
* Active and unrestricted NP license required in respective state
* Ability to treat patients ages 6 and above
* Minimum of3or more years of NP experience, working independentlyin an internal medicine or family practice setting
* Ability to practice independently in respective state
* DEA licensure and prescriptive authority
* Electronic Health Record experience
* BLS certification
* Bilingual Spanish
Bonus points for :
* Chronic Disease Management experience
* Passionate about overall health and wellness and patient education
* High energy and strong customer-centric focus
This position is based in an employer-based health center in Midland Texas.
Cigna is committed to a healthy work force.
New hires must complete a background check, drug and nicotine screen to be employed in this role.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:53
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Home Infusion Nurse (RN):
Empower your patients.
Pursue your passion.
Be the RN you dreamed of.
Because it all matters.
Get ready for a nursing career experience unlike any other.
Accredo Infusion Nurses travel to patient homes and deliver critical infusion drugs, but that's only half of our story.
The other half? It's being able to develop meaningful relationships with patients - without feeling rushed or pressure to move on to the next.
In this role, you'll work independently to make decisions and execute them for the best possible outcome for your patients, while feeling the impact you're making every single day.
How you'll make a difference:
* Be a coach to empower your patients to be at their best.
Focus on the overall well-being of your patients and work with Pharmacists and Therapeutic Resource Center (TRC) to ensure your patients' needs are met.
* Take full ownership of the patient experience.
Travel to patient homes and administer IV infusion medications autonomously, providing response management and follow-up care.
* Be the single point of contact for regular updates on patient status.
Armed with a tablet, you are the single point of contact to ensure all clinicians are in the know about your patient.
You'll be expected to document all interactions and communication with patients including assessments, treatments, responses, disease progression, etc.
* Challenge yourself to be a better nurse every day.
Use your commitment to your craft, confidence in your abilities, positive attitude, and adaptability to handle even the most difficult situations with the support of your leader and team.
What you must have :
* Registered Nurse (RN) license in good standing in the state of residence
* BSN degree, plus 2+ years of relevant RN experience; or
* ASN degree, plus 5+ years of relevant RN experience; or
* Nursing Diploma, plus 8+ years of relevant RN experience
* 1+ years as a specialty RN in a critical care, acute, or home healthcare environment
* Strong IV insertion skills
* Valid driver's license
* Willingness to travel within an assigned geographic area
* Ability to work 2-3 weekdays each week (M-F, day shift), as well as the ability to do occasional evening or weekend patient visits as needed.
* Flexibility to work alternate shifts on short notice and be on call for field visits as determined by business need
* A home internet connection with speeds of at least 10Mbps download/5Mbps upload, obtained through a cable broadband or fiber optic internet service provider
Your Benefits as an Accredo Home Infusion Nurse (RN) :
* Door-to-door pay
* Mileage reimbursement
* 401K with Company Match
* Paid Time Off
* Internal Career Training Resources
* Tuition Assistance
About Accredo :
Accredo is the specialty pharmacy subsidiary of Evernorth, Cigna Corporation's health services business, and serves patients with complex and chronic h...
....Read more...
Type: Permanent Location: Oil City, US-PA
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:53
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Home Infusion Nurse (RN):
Empower your patients.
Pursue your passion.
Be the RN you dreamed of.
Because it all matters.
Get ready for a nursing career experience unlike any other.
Accredo Infusion Nurses travel to patient homes and deliver critical infusion drugs, but that's only half of our story.
The other half? It's being able to develop meaningful relationships with patients - without feeling rushed or pressure to move on to the next.
In this role, you'll work independently to make decisions and execute them for the best possible outcome for your patients, while feeling the impact you're making every single day.
How you'll make a difference:
* Be a coach to empower your patients to be at their best.
Focus on the overall well-being of your patients and work with Pharmacists and Therapeutic Resource Center (TRC) to ensure your patients' needs are met.
* Take full ownership of the patient experience.
Travel to patient homes and administer IV infusion medications autonomously, providing response management and follow-up care.
* Be the single point of contact for regular updates on patient status.
Armed with a tablet, you are the single point of contact to ensure all clinicians are in the know about your patient.
You'll be expected to document all interactions and communication with patients including assessments, treatments, responses, disease progression, etc.
* Challenge yourself to be a better nurse every day.
Use your commitment to your craft, confidence in your abilities, positive attitude, and adaptability to handle even the most difficult situations with the support of your leader and team.
What you must have :
* Registered Nurse (RN) license in good standing in the state of residence
* BSN degree, plus 2+ years of relevant RN experience; or
* ASN degree, plus 5+ years of relevant RN experience; or
* Nursing Diploma, plus 8+ years of relevant RN experience
* 1+ years as a specialty RN in a critical care, acute, or home healthcare environment
* Strong IV insertion skills
* Valid driver's license
* Willingness to travel within an assigned geographic area
* Ability to work Monday-Friday, day shift, as well as the ability to do occasional evening or weekend patient visits as needed.
* Flexibility to work alternate shifts on short notice and be on call for field visits as determined by business need
* A home internet connection with speeds of at least 10Mbps download/5Mbps upload, obtained through a cable broadband or fiber optic internet service provider
Your Benefits as an Accredo Home Infusion Nurse (RN) :
* Medical, Prescription Drug, Dental, Vision, and Life Insurance
* 401K with Company Match
* Paid Time Off and Paid Holidays
* Bonus Eligibility
* Mileage reimbursement
* Internal Career Training Resources
* Tuition Assistance
About Accredo :
Accredo is the specialty pharmacy subsidiary of Evernorth, Cigna Corporation'...
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Type: Permanent Location: Framingham, US-MA
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:52
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Job Summary:
The IFP Growth & Expansion Leader will lead IFP's new market (state) expansion efforts.
As a member of the Growth and Performance leadership them, the role will lead the development and management of IFP's expansion road map, pre-Go-To-Market activities, and distribution and marketing strategy.
In this highly collaborative role, the IFP Growth & Expansion Leader will partner across the IFP Team and broader Cigna enterprise to support growth goals and will serve as an internal subject matter expert to our Go-To-Market and local market teams.
Key Job Functions:
* Own, develop, and maintain multi-year expansion road map including target market assessments and profiles, new market business cases, and entry recommendations.
* Lead and deliver pre-Go-To-Market activities including, but not limited to, assessment of regulatory and competitive market requirements, target audience identification, defining Cigna's value proposition in targeted markets, and in partnership with internal stakeholders, our network design, product strategy, and sales and marketing approach.
* Identify, engage, and manage relationships with third party experts/consultant providing support for IFP market expansion efforts.
* Partner with Finance to develop membership forecasts and pro-forma P&Ls with accountability for delivering on new market growth and profitability expectations.
* Identify and direct the testing of innovative growth approaches that can differentiate Cigna in the market place, align with enterprise-wide strategies and enable long term growth.
* Support Go-To-Market Execution as a subject matter expert on new market goals, strategies, and tactical approaches.
* Facilitate a smooth transition of new markets (states) to assigned Market Manager.
* Build collaborative relationships across the enterprise IFP new market growth objectives.
* Shape the culture of the organization as it adjusts to an ever changing marketplace.
Promote an organization that strategically builds the business and market relationships, has a long-term vision in the market, and rewards/ encourages accountability while recognizing individuality and diversity.
Education & Experience:
Bachelor's degree in business, healthcare, or related field and a minimum of 8 years in a Product or Market expansion role or an equivalent combination of experience and education.
Experience in a Qualified Health Plan/Individual and Family Plan is required and an MBA is preferred.
Minimum Qualifications
* Demonstrated experiencing leading and managing product or market growth and expansion efforts, focused on new market entry, with a track record of achieving bottom-line results by managing against well-crafted market entry plans.
* Demonstrated experience evaluating and assessing new market opportunities, developing multi-year road maps, and creating membership forecasts/pro forma P&Ls.
* Knowledge and expertise of Qualified Health Pl...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:52
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Great news! Express Scripts will be hosting weekly in-person interviews!!!
Location: 2040 Route 130 North Florence, NJ 08016
Days and Times: Tuesdays (12:00 PM - 5:00 PM)
We'd love for you to stop by and learn what a career at Express Scripts, part of the Cigna family, could look like for you.
* Guaranteed pay raise after 6 months!
* Fulltime - non-seasonal work
* Start earning paid time off on your first day.
Are you ready to step into a position that combines your communication skills, attention to detail and ability to multitask? In a climate controlled factory that delivers to hundreds of thousands of patients each week, the Warehouse Assistant is responsible for performing tasks related to receiving product, stocking and replenishment, and inventory control.
If you've always wanted to work in pharmacy operations and enjoy a fast-paced and friendly company environment, this is the opportunity for you.
What you'll do:
* Use your analytical mindset and our awesome training.
Safely unpack and evaluate incoming product for correct count and condition.
Maintain bin and shelf inventory-including shelf counts and expired product audits.
* Juggle multiple tasks without sacrificing deadlines or attention to detail.
Safely operate material handling equipment and hand tools such as forklifts, pallet jacks (manual and electric), carts, dollies, box cutters, wire cutters, etc.-to unload trucks and stock the warehouse/pharmacy.
* Be tech savvy.
Accurately enter data using computers and scanners.
What you should have:
* High School degree or equivalent
* 0-1 year relevant work experience
* Basic math, organization, computer, and communication skills;
* Ability to do repetitive bending, squatting, standing, walking, pushing, pulling and hand motions
SHIFT
* 1st Shift-5:00am - 3:30pm Sunday through Wednesday
* 2nd Shift--3:20pm - 11:50pm Sunday through Thursday
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Cigna
Cigna Corporation exists to improve lives.
We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve.
Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions.
Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.
When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.
What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation...
....Read more...
Type: Permanent Location: Florence, US-NJ
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:52
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Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions.
Our people make all the difference in our success.
*
*
* Must be a current contractor with Cigna, Express Scripts, or Evernorth.
Evernorth is a new business within the Cigna Corporation.
Position Summary:
We are looking for Technical Support Lead Analyst to join our team.
The primary function of this role is to monitor the Information Management Systems operational status and performance of the processes in the various environments at the Level 1 support model.
This position may also serve as a technical lead for the IT Operations Monitoring team.
These systems include Microsoft SQL, Teradata, Informatica and ActiveBatch in the following environments: Production (Prod), Quality Analysis (QA), User Acceptance testing (UAT) and Integrated Testing Environment (ITE).
Additional responsibilities:
* Job and system health active monitoring in all environments (QA, UAT, ITE, Prod)
* Level 1 and 2 support for failed processes.
Team will perform initial assessments of the failed process and be able to triage and of needed contact the appropriate IM personnel to fix the issue.
* System support for non-production systems.
Support includes assisting in deployments and project specific analysis to ensure code performance.
Low level DBA tasks on non-production systems.
* Assist with managing the Active batch environment and deployments.
* Ad-hoc query performance tuning.
Find and assist business users who have poorly performing queries and suggest ways to improve them.
* Data gathering for trend analysis of the systems to aid in long term performance and infrastructure needs specific to IM.
* Review Runbooks and assist in maintaining and creating IM process flow documents.
Perform any other documentation requirements that arise.
* Work on daily checklist items, update the checklist and ensure a smooth hand off to next shift members.
* Work on regular ad hoc tickets and handle it within SLA
* Follow the step-by-step details from SOP to ensure runsheets are handled appropriately.
* Contact on call support during any escalations, issues and unknown processes.
* Provide support to the IT Operations team from a technical lead role.
Guidance with SQL coding and systems process support will be a primary responsibility in this role.
* Attend daily status calls at least three times a week.
Preferred Qualifications
* Must be a current contractor with Cigna, Express Scripts, or Evernorth.
Evernorth is a new business within the Cigna Corporation.
* High School diploma or equivalent required.
* Bachelor's degree in Computer Science, or related discipline with an IT focus preferred or equivalent years of progressive experience.
* Exceptional verbal, written, interpersonal, and presentation skill...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:51
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The RTE leads program/project level delivery of functional and technical priorities by creating and managing plans, facilitating processes and ensuring execution of Cigna's digital analytics strategy.
Must be a current contractor with Cigna, Express Scripts, or Evernorth.
Evernorth is a new business within the Cigna Corporation.
This role is WAH/Flex which allows most work to be performed at home.
Employees must be fully vaccinated if they choose to come onsite.
RESPONSIBILITIES
* Works closely with Product Managers to understand priorities and works closely with scrum masters to understand capacity and constraints.
Uses the info from Product and Scrum teams to sequence work and maximize delivery of strategic priorities aligned to their release train
* Understands, tracks, and communicates impediments, risks, issues, and watch items
* Helps manage dependencies across scrum teams contributing to the Program/Project, many of which are not dedicated to working on the train
* Facilitates the Agile ceremonies including Scrum of Scrums and PI Planning
* Assists Product Management with decision making by providing information about what is achievable by the scrum teams and where dependencies will impact plans
* Facilitates Feature estimation by teams and then aggregate up to the Epic level
* Encourages collaboration between Product Managers, Architects, User Experience, QA, Engineers and Scrum Teams
* Helps ensure strategy and execution alignment by working with stakeholders within and outside of the Digital organization
* Reports status and supports activities related to Program Portfolio Management and Release Management
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 113,000 - 188,400 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
For more details on our employee benefits programs, visit Life at Cigna .
About Evernorth
Evernorth, Cigna Corporation's health services segment, exists to elevate health for all.
We're building on our legacy and redefining health care as we know it.
Unbiased in how we think, we create without limitation.
We partner without constr...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:51
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Job Description
Provides counsel and advice to top management on significant Clinical Program Management matters, often requiring coordination between organizations.
Focuses on providing thought leadership and technical expertise across multiple disciplines.
Recognized internally as "the go-to person" for the most complex Clinical Program Management assignments.
Represents company externally and serves as conduit to educate and enable care coordination between stakeholders resulting in an optimal healthcare experience and customer satisfaction.
Serves as clinical advisor to the sales organization, providing ongoing product and industry knowledge/education that positively influence cost, quality and customer satisfaction.
Essential Functions
* Serve as business owner to necessary client work that involves Medicare operational and implementation benefits changes
* Understand client's existing clinical benefit and business philosophy to help avoid unnecessary clarifications
* Accurately capture and document clinical benefit requirements in collaboration with business stakeholders
* Provide excellent customer service and act as a trusted client advisor
* Work with internal partners to ensure all implications of requested clinical benefit requirements are vetted, understood and communicated as necessary
* Provide operational Subject Matter Expertise (SME) to Clinical Account Executives/Implementation Manager (CAE/IPM's), Client Benefit Administrators (CBA), Clinical Application Teams (DCRS, FRS, CRS, Criteria), Product Owners
* Manages and tracks all requests to ensure timelines are met
* Develop a deep understanding of claims adjudication system and associated clinical applications
* Leads the development, preparation, and presentation of project plan including execution and delivery for each client(s) assigned
* Participates and contributes in formal and informal training programs and professional development activities which may include taking, developing, and/or conducting sessions
Skills
* Ability to multi task and communicate effectively
* Microsoft office with a strong understanding of Excel and Access
* Written and verbal communication (listening, feedback; translating complexideas/processes), collaboration, analytical thinking/critical thinking,results-oriented and organizational skills
* Must have the ability to work on multiple tasks, prioritize, resolve complex issues, and have strong project management skills
* Ability to learn multiple internal reporting and analytic tools for client management
* Provide project and administrative support to the team and escalate issues, risks, concerns as needed
* Ability to manage timelines and meet tight client deadlines
* Advanced problem solving skills and the ability to work collaboratively with other departments to create solutions and to resolve issues
* Must be able to work under pressure and per...
....Read more...
Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:50
-
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions.
Our people make all the difference in our success.
*
*
* Must be a current contractor with Cigna, Express Scripts, or Evernorth.
Evernorth is a new business within the Cigna Corporation.
This individual is wise, thoughtful, and capable of identifying differing processes and opinions from multiple teams and individuals and bringing them together in a unified way.
Candidates must have strong project management and program operations skills.
Candidates will have experience working across multiple teams and departments effectively to document standard operating procedures, define a governance framework, and establish a central location for department wide documents and processes.
Core areas of focus are organization, coordination, and identification of key individuals and teams that are needed to collaborate with.
The Digital Program Operations Manager will have responsibilities ranging from maintaining the central repository of SOPs to standardizing uses of tools such as Wrike, Jira, Confluence and Mural.
There will be a heavy emphasis on collaboration across multiple teams and stakeholder groups.
Key Responsibilities
Manage and maintain the central repository of standard operating procedures.
Have a deep knowledge of the Evernorth Digital product suite.
Build relationships with key points of contacts both internal and external.
Establish a governance framework.
To be a successful the Digital Program Operations Manager, we require someone with the following proven capabilities:
* Collaborate with program management team, product management teams, and engineering teams to understand and document workflows, standards operating procedures, resources, and etc.
* Manage and maintain the central repository (Iris, Confluence, Sharepoint) sites with key process documents and resources.
* Own external communications of weekly/monthly releases.
+ Build out a communications plan and identify appropriate audiences.
* Define and create spaces of intellectual gather for product management teams.
* Define and implement a structured governance framework.
* Work in collaboration with other agile leaders to ensure that appropriate resources and processes are put in place and maintained.
* Have a deep understanding of Jira, Wrike, Mural, and Asana.
+ Desire to learn about new tools and educate others on their capabilities.
* Create and maintain a communication framework for releases and wins within the Evernorth Digital Organization.
* Possess a positive attitude and willingness to take challenges head on.
Qualifications:
* Must be a current contractor with Cigna, Express Scripts, or Evernorth.
Evernorth is a new business within the Cigna Corporation.
* High School diploma or equivalent required....
....Read more...
Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:50
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Role Overview:
Responsible for analysis and interpretation of financial information.
Utilizing independent judgment and discretion, identifies trends, variances, and key issues and provides recommendations for adjustment.
Responsible for conducting moderate to complex financial analysis projections and/or reporting.
Reconciles, analyzes and documents budget to actual variances.
Responsible for supporting annual budgeting process.
Prepares financial reports and works with key business partners to meet financial objectives.
May conduct fixed asset audits to ensure financial controls are maintained.
Primary Responsibilities:
* Analyzes, reconciles and manages key actual vs.
budget variances
* Supports and/or builds annual budget for Arizona Cigna Medical Group (CMG) expenses in support of CMG key business partners
* Reviews monthly financial information and records accruals to appropriately report results
* Prepares monthly/quarterly and annual projections and identifies emerging trends in assigned expense categories
* Leadership ability to analyze results while working with multiple partners across Group Medical Practice.
* Communication and influencing of the process to ensure goals and targets are met.
* Support the development of policies and procedures to ensure adequate controls are in place for the management of the Training portfolio across the Group Practice.
* Maintain and support the business financial reporting system
* Reporting of results to various matrix partners
* Business project support as assigned
Qualifications:
* Bachelors degree in Accounting, Finance or related field
* 3+ years of accounting, auditing and/or financial analysis experience strongly preferred
* Budgeting and forecasting experience strongly preferred
* Experience working successfully in a matrix environment
* Solid communication skills (both written and oral)
* Proven analytical skills to quickly work through data and summarize findings
* Strong Detail-orientation
* Strong technical skills, using Microsoft Access, Excel and SQL
* Axiom experience a plus
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 70,400 - 117,300 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
We also offer ...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:49
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POSITION OVERVIEW
This role is responsible for the direct and matrixedmanagement of a team of Product Managers and/or Product Owners supporting the Software Development Lifecycle within the Core Technology and Client and Customer Application teams.
This individual will be responsible for managing the work of the team, resource planning, allocations, career management, and solution/relationship management responsibilities.
Primary Functions
Lead strategies for product development designed to maximize profitable growth and membership targets.
Strategies include market and segment analysis, Minimum Viable Product definition, and competitive assessment.
The candidate for this position will be responsible for ensuring, epics, features and user stories are clear, concise, and at or above competitive parity.
* Partner with functional/business leader, operational leaders, and technology leaders to mitigate issues and review areas for opportunities.
* Lead core technology team to develop lean business cases and opportunities supporting the overall value stream roadmap.
* Lead, grow and develop core technology product owner team and guide direction on platform strategy
Provide leadership balance and support to teams working on incremental initiatives to transformative initiatives and quantify against business value.
* Ensure product vision for Agile Release Trains are created and appropriately represent product development strategies.
* Partners with and independently navigates matrix partners/organizations such as Finance, Marketing, Business Operations, Pharmacy, Network, Segment/Sales Leaders, Compliance, Cigna Technology Solutions, Product and Business Operations to identify new features that will result in increased membership/earnings.
* Fully understands customer needs (proposes, influences and shapes market research, can turn customer insights into action), external environmental influences,and competitive offerings and provides key input to the feature roadmap.
* Participates in the innovation process representing customer insights/needs, brainstorming/out of the box thinking to identify solutions, developing concepts and launching/monitoring pilots and results.
* Supports System Architect in the development and prioritization of enablers, and the identification of constraints, guidelines, and non-functional requirements as they relate to featureswithin the program backlog.
* Supports Release Train Engineer in scope management, risk management, financial management, communication management, and PI Planning materials.
* Provides oversight intoART intake for supported products/solutions and creates/supports the creation of estimates when needed.
Participates in resource and capacity planning.
* Provides comprehensive consultation related to Epics, Features, User Stories to business units,Technology Leadership, staff and peers on all phases of the project development cycle.
* Respons...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:49
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Remote, Work from home
The Library Advisor will build, develop and maintain a high-functioning documentation library (repository), ensure appropriate access and usage of all historic and current Customer Correspondence materials to all Cigna Medicare Advantage customers.
The Library Advisor will also serve as the Annual Readiness Advisor, ensuring all MA customer correspondence artifacts are identified, updated and documented with new verbiage or changing products.
The incumbent will confer, and own the relationship, with the Downstream Impact team they drive, ensure operations are fully staffed, trained, and guided on active correspondence.
Cigna Medicare is a health service company dedicated to helping people improve their health, well-being and peace of mind.
And we have the privilege of serving an older population, one that is often under-served.
We care about our customers' well-being, and we also care about your well-being too.
That's why when you work with us, you can count on a different kind of career - you'll make a difference, learn a lot, and share in changing the way people think about healthcare.
KEY RESPONSIBILITIES:
* Document, archive, and retrieve customer communication materials
* Act as the Annual Readiness lead to identify all materials requiring updates based on annual benefit, product, network changes or business requirements.
* Lead the Downstream Impact Group to ensure operations are fully communicated, trained, and guided on the upcoming correspondence.
Follow-up with Group to understand any feedback to Customer Correspondence Governance (CCG) team and make improvements for the future.
* Partner with CCG team members to ensure proper job aides for keyed-in, non-standard language in templated letters by partnering with critical key matrix partners; ie.
Plain Language and Compliance
* Develop a system to document and easily retrieve documents, both templates and print files
* Develop a customer communications repository
* Document the templates in a customer communications repository
* Attach/Connect print files to the customer service platform - Agent Desktop/Oneview
POSITION REQUIREMENTS:
* Degree of Library science or library/documentation housing experience a plus
* Experience implementing new repository systems and building a library from scratch
* Advanced organization and documentation skills
* Extreme attention to detail and vigilance around accuracy
* Strong analytical, problem solving and critical thinking skills
* Excellent oral, written presentation and communication skills
* Ability to foster collaboration, value others perspectives and gain support and buy-in through partnership.
* Proven project management success across a matrix environment
* Ability to successfully partner with ongoing high profile Strategic Projects
* Ability to lead and influence in a matrixed environment is critical
* Strong business ac...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2023-01-29 07:01:48
