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Department: Store Operations Reports To: Store Manager Position Type: Full-Time Work Location: Spokane Valley, Washington Compensation: Starting at $18.00 per hour, plus tips Position Summary The Customer Service Associate provides friendly, efficient, and welcoming service to customers while preparing and serving high-quality aa bowls, smoothies, and other menu items.
This position supports daily store operations by maintaining product quality, processing transactions accurately, keeping the store clean and organized, and ensuring a positive customer experience.
Essential Duties and Responsibilities Customer Service Greet customers and provide prompt, friendly, and professional service.Assist customers with menu selections, ingredients, toppings, and customization options.Answer questions about products, pricing, promotions, and available menu items.Accurately enter orders and process cash, credit card, and other payment transactions.Address routine customer concerns professionally and refer more complex issues to management.Maintain a welcoming environment that encourages repeat business.
Food Preparation and Quality Prepare aa bowls, smoothies, and other menu items according to established recipes and presentation standards.Customize orders according to customer preferences and accurately communicate available ingredient and allergen information.Follow applicable food safety, sanitation, and food handling procedures.Monitor ingredient freshness, product quality, and portion sizes.Restock toppings, fruit, aa bases, cups, utensils, and other supplies as needed.Properly store, label, rotate, and dispose of food products in accordance with established procedures.
Store Operations Maintain cleanliness and organization throughout food preparation stations, service counters, and customer areas.Clean and sanitize work surfaces, equipment, utensils, and food preparation areas throughout the shift.Complete assigned opening and closing duties.Assist with inventory counts, supply organization, and reporting low-stock items to management.Follow cash-handling procedures and maintain accurate transactions.Help maintain attractive product displays and support promotional activities.Work collaboratively with team members to support efficient daily operations.
Compliance and Professionalism Follow company policies, procedures, and applicable federal, state, and local food safety requirements.Obtain and maintain a valid Washington State Food Worker Card as required by law.
New employees may work for up to 14 days before obtaining the card if they receive the required food safety training from the employer.Maintain appropriate personal hygiene and comply with applicable dress code and food safety requirements.Demonstrate reliability, punctuality, and a strong work ethic.Communicate respectfully with customers, coworkers, and management.Perform other related duties as assigned.
Qualifications Previous customer service, food service, or retail experience preferr...
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Type: Permanent Location: Spokane Valley, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-13 10:12:56
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Department: Store Operations Reports To: Store Manager Position Type: Full-Time Work Location: Spokane Valley, Washington Compensation: Starting at $18.00 per hour, plus tips Position Summary The Customer Service Associate provides friendly, efficient, and welcoming service to customers while preparing and serving high-quality aa bowls, smoothies, and other menu items.
This position supports daily store operations by maintaining product quality, processing transactions accurately, keeping the store clean and organized, and ensuring a positive customer experience.
Essential Duties and Responsibilities Customer Service Greet customers and provide prompt, friendly, and professional service.Assist customers with menu selections, ingredients, toppings, and customization options.Answer questions about products, pricing, promotions, and available menu items.Accurately enter orders and process cash, credit card, and other payment transactions.Address routine customer concerns professionally and refer more complex issues to management.Maintain a welcoming environment that encourages repeat business.
Food Preparation and Quality Prepare aa bowls, smoothies, and other menu items according to established recipes and presentation standards.Customize orders according to customer preferences and accurately communicate available ingredient and allergen information.Follow applicable food safety, sanitation, and food handling procedures.Monitor ingredient freshness, product quality, and portion sizes.Restock toppings, fruit, aa bases, cups, utensils, and other supplies as needed.Properly store, label, rotate, and dispose of food products in accordance with established procedures.
Store Operations Maintain cleanliness and organization throughout food preparation stations, service counters, and customer areas.Clean and sanitize work surfaces, equipment, utensils, and food preparation areas throughout the shift.Complete assigned opening and closing duties.Assist with inventory counts, supply organization, and reporting low-stock items to management.Follow cash-handling procedures and maintain accurate transactions.Help maintain attractive product displays and support promotional activities.Work collaboratively with team members to support efficient daily operations.
Compliance and Professionalism Follow company policies, procedures, and applicable federal, state, and local food safety requirements.Obtain and maintain a valid Washington State Food Worker Card as required by law.
New employees may work for up to 14 days before obtaining the card if they receive the required food safety training from the employer.Maintain appropriate personal hygiene and comply with applicable dress code and food safety requirements.Demonstrate reliability, punctuality, and a strong work ethic.Communicate respectfully with customers, coworkers, and management.Perform other related duties as assigned.
Qualifications Previous customer service, food service, or retail experience preferr...
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Type: Permanent Location: Spokane Valley, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-13 10:12:51
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Make a Difference
At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
What Will Your Job Look Like?
The Customer Service Representative (CSR) handles incoming calls received via an automated call distribution (ACD) system, regarding scheduling of non-emergent transportation and all other details of customer trips. The CSR is the front-line representative of the Company.
Location: This position is on site at our Baltimore Assessments office located at 4201 Patterson Ave Baltimore, MD 21215.
Hours: Monday - Friday: 8:30am - 5:00pm EST.
Please note, you will have to work one weekend day a month.
What you’ll do:
* Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure
* Manage inbound calls from our members to verify eligibility and coordinate non-emergent transportation utilizing company systems
* Listen and obtain information from callers in a professional, systematic and organized manner
* Acquire and maintain in-depth knowledge of, and adhere to, established Protocols and Procedures
* Assume responsibility for self-development and career progression
* Maintain flexibility in efforts to provide quality service to our members and help achieve business and operational goals
* Maintain acceptable abandoned call rates, average handle time, productivity percentage, and attendance; as outlined by company standards
* May be required to work weekends and/or holidays, as needed
* Maintain confidential information standards within a fast paced environment
* Relate to a diversity of requests
* Identify with customer needs and circumstances
* Tactfully question and obtain necessary information
* Recognize, handle and refer situations of an emergent nature
* Regular attendance is required
What you’ll need:
Experience, Education & Certifications:
* High School Diploma or G.E.D.
* Customer service experience
Skills:
* Typing speed of 30 WPM or greater
* Knowledge Microsoft Outlook and Microsoft Word
* Exemplary communication and phone skills
* Ability to maintain high level of confidentiality
* Regular attendance is required
Even better if you have...
* Previous experience working in a customer service call center, preferred
What’s in it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Casual Dress Environment
* Tuition Reimb...
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Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2026-10-13 09:48:50
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$18 Per Hour Plus Spiffs | Monday Through Friday | Growth Opportunities Be the Voice That Makes Someone's Day Better When a homeowner calls Peterman Brothers, they need someone who listens, takes ownership, and helps them get the service they need.
That is where you come in.As a Customer Service Representative, you will be the first voice our customers hear.
You will answer inbound calls, book appointments, solve problems, and make sure every customer feels taken care of.
If you are upbeat, dependable, comfortable in a fast paced environment, and love helping people, we want to meet you.You will earn $18 per hour plus spiffs, with opportunities to grow your career at Peterman Brothers.
Why Join Peterman Brothers? $18 per hour plus spiff opportunities Monday through Friday schedule Shift options: 9 AM to 6 PM or 10 AM to 7 PM Two weeks of paid time off to start 401(k) with company match HSA with company contribution Medical, dental, vision, and life insurance Voluntary insurance options Employee Assistance Program and employee discount Six paid holidays plus two floating holidays Paid birthday off and bereavement pay Company events and career advancement opportunities What You Will Do Answer inbound calls with empathy, professionalism, and a positive attitude Book service appointments accurately and capture the details our technicians need Explain next steps and set clear expectations for customers Make outbound calls to members to schedule preventative maintenance and help fill the schedule De-escalate difficult conversations and focus on solutions Document customer interactions using multiple systems and tools Follow call standards and meet expectations for quality, accuracy, and productivity Know when to escalate a concern and work with the right team to resolve it Other duties as assigned You Are a Great Fit If You Enjoy talking with people and making them feel heard Stay calm and professional when calls get challenging Are reliable, punctual, and ready to work your scheduled shift Can navigate multiple computer programs while talking with customers Pay attention to details and take pride in booking appointments correctly Communicate clearly, listen actively, and solve problems Bring a positive attitude and are motivated to meet performance goals Your Next Opportunity Starts Here Peterman Brothers started in Pete Peterman's garage in 1986 and has grown into a family owned home services company serving Indiana, Ohio, and Kentucky.
We believe the customer experience starts with the person answering the phone, and we value the people who make that experience great.Ready to put your people skills to work with a team that wants to see you succeed? Apply today!Peterman Brothers is an Equal Opportunity Employer.
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Type: Permanent Location: Greenwood, US-IN
Salary / Rate: Not Specified
Posted: 2026-10-13 09:23:12
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At Binsons, we believe in three things: Better Products, Better Services, Better Livesand we live it every day.
We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida.
If youre looking to make a real impact in peoples lives, you're in the right place.
The Role: In this role, you will be the primary point of contact for our patients, helping them navigate their orders, resolving their concerns, and ensuring they receive the highest level of care.
Schedule: MondayFriday | 8:30 AM - 5:00 PM.
Location: Training conducted in Center Line, MI.
Hybrid and remote options available after training.
What We're Looking For A high school diploma or equivalent.Effective verbal and written communication skills, with a polite and professional phone demeanor.Ability to confidently navigate a desktop computer and operate a multi-line phone system.A high level of accuracy and attention to detail in all aspects of your work.Excellent organizational and multitasking abilities, with the capacity to comfortably manage a high volume of phone calls.
What Youll Be Doing Answer high-volume incoming calls, serving as a friendly and knowledgeable resource to resolve patient concerns and complaints.Accurately enter new patient information into our Condor systemincluding demographics, diagnosis, physician details, product needs, and insurance data.Obtain written orders from physicians, verify insurance coverage, and generate accurate orders.Make outbound calls to keep patients and referral sources updated on their order status.
Perks & Benefits Competitive payFull benefits: Medical, Dental, Vision & Life InsurancePaid time off + floating holiday401(k) Retirement Savings PlanTraining and growth opportunities
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Type: Permanent Location: Center Line, US-MI
Salary / Rate: Not Specified
Posted: 2026-10-13 09:21:53
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The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.
We encourage applicants of all ages as we do not discriminate on the basis of an appl...
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Type: Permanent Location: Lithia Springs, US-GA
Salary / Rate: Not Specified
Posted: 2026-10-13 09:05:32
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Skills for ChicagoIs a Chicago-based nonprofit that removes barriers to employment by eliminating biases that disqualify candidates unnecessarily.
Working with local and global companies, Skills brings opportunities to neighborhoods and municipalities throughout the Chicagoland area.
To be eligible for Skills for Chicago services, candidates must reside in Illinois or Indiana, be authorized to work in the United States, and be either unemployed or underemployed.Grainger IncGrainger is a leading industrial supply company driven by its purpose, We Keep The World Working®.
Serving millions of customers worldwide, Grainger combines products, technology, and strong customer relationships to help businesses run safely and efficiently.
The company fosters an inclusive, people-first culture that supports career growth, community engagement, and meaningful impact.Job HighlightsHandle high volumes of inbound calls while delivering professional, empathetic, and efficient customer serviceNavigate multiple systems and databases quickly to resolve customer inquiriesAssist with order placement, product information, pricing, invoicing issues, credits, and returnsSolve problems independently using critical thinking and available resourcesCandidate Profile1+ year of customer service experience requiredHigh-volume inbound call center experience preferred but not requiredHigh school diploma or equivalent requiredProficient in Microsoft Office Suite (Word, Excel, Outlook, Teams)Experience with CRM systems and SAP is a plusAdditional InformationLocationLake ForestBenefitsDental;Medical;Parent Leave;Retirement/401K;Vacation;Vision
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Type: Permanent Location: Lake Forest, US-IL
Salary / Rate: Not Specified
Posted: 2026-10-12 08:53:16
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Your Job
Georgia-Pacific is seeking a Manufacturing Account Coordinator to support our Huntsville, AL corrugated box plant.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
This position reports to the Huntsville Customer Service Manager.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
Location
3420 Stanwood Blvd NE, Huntsville, AL 35811
This is a fully onsite role based out of our Huntsville, AL plant.
Salary
$28 - $30/hr.
(based on experience level)
Schedule
Standard business hours; 7:50am to 5:00pm EST, Monday - Friday, with flexibility as needed based on customer demands .
What You Will Do
* Manage customer accounts like it's your own business through proactive communication through phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status and other customer and production-related data
* Entering orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements
* Coordinate shipments of products with shipping department.
* Coordinate with Quality Assurance to follow-up on customer feedback and identify a root cause to offer solutions to customers
* Manage inventories for effective production review and planning
* Assist with accounts payable/receivable duties as needed.
* Utilizing Microsoft Office Suite (Word, Excel, Teams, etc.) on a daily basis
Who You Are (Basic Qualifications)
* 2+ years of customer service in a fa...
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Type: Permanent Location: Huntsville, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-10 11:14:45
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Alaska Marine Lines is seeking a Customer Service Representative to join our Customer Service department.
The Customer Service Representative will support customers with shipping needs through a multitude of avenues.
The Customer Service Representative plays a key role in delivering exceptional customer experience through timely communication, strong problem-solving skills, and a commitment to accuracy and safety.
If you thrive in a fast-paced environment and enjoy helping customers while keeping operations running smoothly, we encourage you to apply.
This is a Safety-Sensitive position.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
* Answering a variety of customer questions by phone, email, or in person regarding services, tools, and resources.
* Provide quotes to provide the customer with estimated costs for shipping their item(s).
* Provide bookings to customers to receive their item(s) for shipping.
* Researching customer inquiries which may require communicating with other departments or operating companies.
* Occasionally physically verify cargo information or obtain cargo measurements.
* Occasionally collect and scan bills of ladings.
* Occasionally assist with receiving/processing bills of lading from drivers or customers delivering freight.
* Ability to work with several programs and screens at a time.
* Occasionally assist with billing charges on customer invoices.
* Collect payment over the phone.
Benefits You Can Look Forward To:
* Health Insurance - medical, dental, and vision with low employee contributions
* Health Insurance for your family – we also contribute to medical, dental and vision for your family
* Paid Time off – start with 17 days paid time off a year (PTO) + additional extended leave paid time
* Paid Holidays - 8 paid holiday a year in addition to PTO (New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day)
* 401(k) with company match + additional annual retirement contribution
* Health and Wellness Program - FitOn
* Tuition Reimbursement
* Employee Assistance Program
* Life Insurance and AD&D – we pay for at no cost to you
* Long term disability – we pay for at no cost to you
* Opportunities for internal promotions/career advancement
* Family friendly work hours (closed on weekends and paid holidays)
* Discretionary Bonus Program
* Competitive wages with annual performance and wage reviews
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and physical demands in the work environment.
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: 27.11
Posted: 2026-10-10 10:01:16
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JOB SUMMARY The CUSTOMER SERVICE SPECIALIST (CSS) serves as the primary point of contact for the assigned Project Managers (PMs), contractors, and the internal service team.
The CSS owns communication and coordination of service requests from receipt through work order completion, ensuring timely updates, accurate PCMS documentation, and consistent follow-through.
The CSS partners with Generalists and Invoice Specialists to compete handoffs and keep work moving.
JOB DUTIES AND RESPONSIBILITIES: RECEIVE, REVIEW, & DISPATCH SERVICE REQUESTS: Receive service requests from assigned PMs and enter all required information into PCMS.
Review the request, work order details, priority, location, scope, and available supporting information before dispatch.
Identify and assign an appropriate contractor in accordance with program requirements; communicate the scope and expectations.
Confirm contractor acceptance and obtain an estimated time of arrival (ETA).OWN CONTRACTOR COORDINATION & WORK ORDER PROGRESS: Communicate directly with contractors from work order acceptance through completion.
Follow up on scheduling, arrival, work progress, findings, delays, outstanding actions, and completion so work orders do not remain stagnant.
Coordinate technician check-ins and check-outs and confirm arrival and departure details are documented in PCMS; work with Generalists when they are providing check-in/out support.
Review contractor updates and repair recommendations, determine the next required action, and communicate with the PM as needed.
Coordinate Not-To-Exceed (NTE) requests and required PM approvals; ensure approved information is recorded on the work order.
Generalists may assist with documenting and routing requests.REPORTING, DOCUMENTATION, AND COMPLIANCE: Maintain accurate and complete records for all task orders, including work authorizations, contractor assignments, progress updates, and closeout documentation in accordance with contract requirements.
Pull and distribute customer reports; upload approved documentation and as-built records into applicable systems, including PCMS and client-specific platforms; support preparation of construction cost breakdowns and progress charts as required.INVOICING AND BILLING SUPPORT: Process and submit invoices in compliance with invoicing requirements, including accurate documentation of labor categories, hours, materials, and applicable markups or management fees.
Verify invoice accuracy against task order scope and approved cost breakdowns; track NTE (Not-to-Exceed) thresholds and coordinate required approvals for NTE increases.
Support prompt payment compliance and maintain organized billing records aligned with contract audit requirements.COMMUNICATION & SYSTEM ACCURACY: Keep work order statuses, notes, contractor details, and key dates or updates current in PCMS.
Document calls, emails, contractor findings, PM direction, approvals, proposal activity, and completion information.
Identify and escalate delays, ...
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Type: Permanent Location: Sheridan, US-AR
Salary / Rate: Not Specified
Posted: 2026-10-10 09:53:46
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The Commercial Lines Client Service Manager (CSM) is responsible for supporting all facets of client service, including account maintenance, servicing activities, and communication with carriers and clients.
This role involves owning various administrative and technical responsibilities within the agencys management system (Epic), ensuring a high level of accuracy, compliance, and client satisfaction throughout the policy lifecycle.
Work Performed: Support the servicing of commercial lines business, including data management, documentation, policy changes, audits, premium comparisons, billing and day-to-day servicingBuild and maintain strong, professional relationships with clients, carriers and internal team membersCoordinate and process policy documents including binders, ID cards, insurance summaries, proposals and certificatesHandle client billing including invoicing, reconciling account discrepancies and tracking outstanding payments
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Type: Permanent Location: Montezuma, US-GA
Salary / Rate: Not Specified
Posted: 2026-10-10 09:39:31
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At Binsons, we believe in three things: Better Products, Better Services, Better Livesand we live it every day.
We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida.
If youre looking to make a real impact in peoples lives, you're in the right place.
The Role: In this role, you will be the primary point of contact for our patients, helping them navigate their orders, resolving their concerns, and ensuring they receive the highest level of care.
Schedule: MondayFriday | 8:30 AM - 5:00 PM Location: Training conducted in Center Line, MI.
Hybrid and remote options available after training.
What We're Looking For A high school diploma or equivalent.Effective verbal and written communication skills, with a polite and professional phone demeanor.Ability to confidently navigate a desktop computer and operate a multi-line phone system.A high level of accuracy and attention to detail in all aspects of your work.Excellent organizational and multitasking abilities, with the capacity to comfortably manage a high volume of phone calls.
What Youll Be Doing Answer high-volume incoming calls, serving as a friendly and knowledgeable resource to resolve patient concerns and complaints.Accurately enter new patient information into our Condor systemincluding demographics, diagnosis, physician details, product needs, and insurance data.Obtain written orders from physicians, verify insurance coverage, and generate accurate orders.Make outbound calls to keep patients and referral sources updated on their order status.
Perks & Benefits Competitive payFull benefits: Medical, Dental, Vision & Life InsurancePaid time off + floating holiday401(k) Retirement Savings PlanTraining and growth opportunities
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Type: Permanent Location: Center Line, US-MI
Salary / Rate: Not Specified
Posted: 2026-10-10 09:36:03
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The Account Follow-up Representative II is responsible for the review and resolution of outstanding insurance balances on hospital patient accounts.
The Account Follow-up Representative II is required to learn multiple hospital systems, conduct research analysis, utilize intermediate skills to work basic to complex outstanding insurance claims, work closely with third party payors to answer relevant questions and obtain appropriate information in pursuit of resolving unpaid claims.
The remote position is eligible to anyone who can work in the U.S.
What your impact will be:
· Timely follow-up on hospital patient accounts that are outstanding for insurance payment, including but not limited to the following processes: verify claim payment status, rebill to patient’s insurance, proration to correct financial class and notation of patient accounts with steps taken for resolution
· Work an average of 40-50 accounts per workday for assigned payor(s)
· Assigned Payor denials and Zero ($0) pay reports worked within 24 hours of receipt
· Gather additional demographic, clinical information, medical records, authorizations, and insurance related information deemed necessary to pay outstanding medical claims and update the applicable systems with the patient’s information
· Ability to prioritize job responsibilities and manage time effectively for completion of assignments
*
+ Analyze, communicate, and participate in resolving denial/variance trends and payor issues with other teams/departments within the organization
· Identifies and prepares less complex claims for reconsiderations and appeals
· Assists leadership in managing assigned A/R and ensure resolution of outstanding insurance balances at 90 days post discharge
*
+ Works closely with third party payors and takes next steps to reach resolution of outstanding insurance balances.
*
+ Must have the ability to deliver education and training for new hires along with assisting less experienced representatives.
· Perform research on patient accounts with outstanding insurance balances and route patient accounts through appropriate workflows
· Review and recommend adjustments to accounts in accordance with the payor, company, and client guidelines
· Participate in and complete projects assigned by team lead or manager to fulfill clients’ contractual agreement of services
· Work in partnership with other teams/departments regarding resolution of project issues, concerns, and workflows
· Maintain the effectiveness and implementation of the MEDHOST Quality Management System and meet applicable regulatory requirements as needed
· Responsible for QMS procedures listed in QMS Procedure Crosswalk found in...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-10-09 10:57:28
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Your Job
Georgia-Pacific is hiring a Manufacturing Account Coordinator to join our team in Spartanburg, SC.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
Location: 3100 Southport Road, Spartanburg, SC 29302
This is a fully onsite role based out of our Spartanburg, SC plant.
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years customer service or operational experience in a fast-paced environment such as corrugated manufa...
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Type: Permanent Location: Spartanburg, US-SC
Salary / Rate: Not Specified
Posted: 2026-10-09 10:55:38
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Company Name:
PBS Systems
Job Location:
Arlington, TX
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel across Canada and USA up to 2 weeks per month
Accounting Support Analyst - Tier 1
Reports To:
Team Lead - Accounting Support
PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting.
What sets us apart is how we treat our customers - as partners, innovators and friends.
At PBS, we invest in your growth.
Your career can progress in alignment with your strengths, interests, and aspirations.
Apply today!
The Role:
PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. As an Accounting Customer Service Representative, you will provide excellent training to our new and existing customers in the accounting module of our software, by assisting customers during develop, install and training process of their new dealership software.
Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and the supporting infrastructure.
* Achieve program certification within your primary group within 3 months and additional program certification/s within 15 months
* Achieving and exceeding KPI targets and other metrics defined by the department
* Available to travel at least 1 week per month throughout the USA and Canada
* Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
* Commit to an ongoing personal development and cross-training as recommended by your Team Lead
* Other duties as required
Qualifications:
* High school diploma
* Accounting Diploma/Certificate
* Must have valid Driver’s license
* Must know the fundamentals of basic accounting
* Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc.
* Automotive Dealership Accounting Department experience is an asset
* Customer service experience
* Possess excellent com...
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Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-09 10:21:42
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The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
PHYSICAL REQUIREMENTS
Seeing and hearing: Read documents, computer screen answer phones, 75-100 % communicate in person.
Standing and walking.
0-24 %
Climbing, stooping, squatting and kneeling.
0-24 %
Dexterity: utilizing phone, typing, and writing.
50-74 %
Lift in excess of 10 pounds.
0-24%
The expected starting pay range for this position is $17.75 - $23.67 per hour.
Offers determined based on experience, skills, and qualifications.
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disabi...
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Type: Permanent Location: Fontana, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-09 08:58:20
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The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
Also may be required to get certified in DOT Urine Drug Screens, Hair Follicle Testing.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by la...
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Type: Permanent Location: Easton, US-PA
Salary / Rate: Not Specified
Posted: 2026-10-09 08:58:11
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Customer Service Representative | Remote | $17.57 to $23.42 per hour | Full-TimeAt a Glance:Join the YMCA Customer Service team and help deliver an exceptional experience for members and participants.
You'll assist customers by phone, email, and chat, answer questions, troubleshoot issues, and connect them with YMCA programs and services.Schedule: Full-Time This position is fully remote after up to 2 weeks of in-person training Schedule varies based on Customer Service Center needs Must be able to work independently in a remote environment Pay:The salary range for this position is $17.57 to $23.42 hourly.
We take into consideration an individual's background and experience in determining salary; therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience.
The compensation package includes a wide range of other benefits and earned time off that vary depending on part-time or full-time status.This role is fully remote after in-person training is concluded (up to 2 weeks).1.
Job Summary:The Customer Service Representative is responsible for providing premier customer service to our members, participants, and branch/camp team members which may include but is not limited to determining customer requirements, answering inquiries, resolving problems, fulfilling requests, making recommendations, maintaining and updating databases, tracking incoming calls, and assisting with online system troubleshooting.2.
Essential Functions: Provide premier customer service via phone, email, chat and customer portal to members, participants and internal branch/camp team members.
Answer questions related to programs and services, make recommendations, and solve problems including technical issues as needed.
Meet Key Performance Metrics including quality assurance.
Recommend process improvements and new services.
Maintain overall knowledge and mastery of CSC systems.
May participate in internal system technical problem solving to include determining cause, recommending solution and following up to ensure resolution.
May serve as a subject matter expert in processes and policies as it relates to Childcare and Camping programs and participates in team project workgroups, to ensure that knowledge is maintained.
3.
Relationships:This position reports to a Customer Service Center Manager who reports to the Senior Director of Customer Experience.
The incumbent interacts regularly with members, participants, and the general public.
The incumbent has no budgetary or supervisory responsibilities.4.
Qualifications:Required: One (1) to two (2) years customer service experience preferably in a call center or office setting.
Ability to communicate effectively with a diverse clientele and team members.
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
Ability to multitask and to respond quickly and accurately.
Knowledge and skills in Micros...
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Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2026-10-08 10:05:04
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Customer Service Professional
$ 20.66/hr.
Arvig: Committed to Service, Dedicated to You
Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions -including high-speed internet, TV, phone, and security- to residential and business customers across Minnesota and beyond.
Our success is driven by a team of nearly 800 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge.
We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.
At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.
Discover the Arvig Advantage -a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference
What You'll Do
As a Customer Service Professional, you will be the first point of contact for our customers, ensuring their needs are met with efficiency, professionalism, and care.
* Be a Product Pro: Learn the ins and outs of Arvig's awesome products and services
* Solve Problems: Help customer find solutions, educate them on self-service tools, and make sure they leave every interaction happy
* Stay Connected: Handle calls, chats, emails, and face-to-face interactions with a smile and stellar communication skills
* Own the Process: Navigate billing systems, process transactions, and complete service orders like a boss
* Build Relationships: Collaborate across teams and make sure every customer feels confident and valued
What You'll Bring
* Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally- for yourself, your colleagues, and customers
* A tech-savvy problem solver who's passionate about helping others
* Stellar communications skills and the ability to explain things in a clear, friendly way
* Attention to detail
* Resiliency, dependability, and a commitment to continuous learning
* High school diploma or GED required; an associate's degree is a plus!
Your Schedule
Monday - Friday, 9:30 a.m.
6:00 p.m., and occasional Saturdays from 9:00 am to 1:00 pm.
Your Location
In-person: This position will be located in our Detroit Lakes, MN office.
Experience the Benefits of a Career with Arvig
At Arvig, we offer more than just a job - we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.
* Competitive Pay; Start with a strong, competitive wage that reflects market standards, with opportunities for increases based on your performance and contributions
* Comprehensive Insurance Coverage: Protect what mat...
....Read more...
Type: Permanent Location: Detroit Lakes, US-MN
Salary / Rate: Not Specified
Posted: 2026-10-08 08:49:04
-
Customer Service Professional
$ 20.66/hr.
Arvig: Committed to Service, Dedicated to You
Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions -including high-speed internet, TV, phone, and security- to residential and business customers across Minnesota and beyond.
Our success is driven by a team of nearly 800 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge.
We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.
At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.
Discover the Arvig Advantage -a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference
What You'll Do
As a Customer Service Professional, you will be the first point of contact for our customers, ensuring their needs are met with efficiency, professionalism, and care.
* Be a Product Pro: Learn the ins and outs of Arvig's awesome products and services
* Solve Problems: Help customer find solutions, educate them on self-service tools, and make sure they leave every interaction happy
* Stay Connected: Handle calls, chats, emails, and face-to-face interactions with a smile and stellar communication skills
* Own the Process: Navigate billing systems, process transactions, and complete service orders like a boss
* Build Relationships: Collaborate across teams and make sure every customer feels confident and valued
What You'll Bring
* Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally- for yourself, your colleagues, and customers
* A tech-savvy problem solver who's passionate about helping others
* Stellar communications skills and the ability to explain things in a clear, friendly way
* Attention to detail
* Resiliency, dependability, and a commitment to continuous learning
* High school diploma or GED required; an associate's degree is a plus!
Your Schedule
Monday - Friday, 9:30 a.m.
6:00 p.m., and occasional Saturdays from 9:00 am to 1:00 pm.
Your Location
In-person: This position will be located in our Grand Meadow, MN office.
Experience the Benefits of a Career with Arvig
At Arvig, we offer more than just a job - we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.
* Competitive Pay; Start with a strong, competitive wage that reflects market standards, with opportunities for increases based on your performance and contributions
* Comprehensive Insurance Coverage: Protect what matters ...
....Read more...
Type: Permanent Location: Grand Meadow, US-MN
Salary / Rate: Not Specified
Posted: 2026-10-08 08:49:00
-
Customer Service Professional
$ 20.66/hr.
Arvig: Committed to Service, Dedicated to You
Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions -including high-speed internet, TV, phone, and security- to residential and business customers across Minnesota and beyond.
Our success is driven by a team of nearly 800 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge.
We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.
At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.
Discover the Arvig Advantage -a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference
What You'll Do
As a Customer Service Professional, you will be the first point of contact for our customers, ensuring their needs are met with efficiency, professionalism, and care.
* Be a Product Pro: Learn the ins and outs of Arvig's awesome products and services
* Solve Problems: Help customer find solutions, educate them on self-service tools, and make sure they leave every interaction happy
* Stay Connected: Handle calls, chats, emails, and face-to-face interactions with a smile and stellar communication skills
* Own the Process: Navigate billing systems, process transactions, and complete service orders like a boss
* Build Relationships: Collaborate across teams and make sure every customer feels confident and valued
What You'll Bring
* Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally- for yourself, your colleagues, and customers
* A tech-savvy problem solver who's passionate about helping others
* Stellar communications skills and the ability to explain things in a clear, friendly way
* Attention to detail
* Resiliency, dependability, and a commitment to continuous learning
* High school diploma or GED required; an associate's degree is a plus!
Your Schedule
Monday - Friday, 9:30 a.m.
6:00 p.m., and occasional Saturdays from 9:00 am to 1:00 pm.
Your Location
In-person: This position will be located in our Melrose, MN office.
Experience the Benefits of a Career with Arvig
At Arvig, we offer more than just a job - we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.
* Competitive Pay; Start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your performance and contributions
* Comprehensive Insurance Coverage: Protect what matters m...
....Read more...
Type: Permanent Location: Melrose, US-MN
Salary / Rate: Not Specified
Posted: 2026-10-08 08:48:56
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MEDHOST is hiring a Account Follow-up Representative.
The Account Follow-up Representative I is responsible for review and resolution of outstanding insurance balances for hospital patient accounts.
The Account Follow-up Representative I is required to learn multiple hospital systems, conduct research, and work basic outstanding insurance claims in pursuit of resolving unpaid claims.
The primary goal of an Account Follow-up Representative I is to complete tasks related to the timely resolution of accounts receivable.
The role is eligible to anyone who can work remote within the U.S.
What your impact will be:
* Timely follow-up on hospital patient accounts that are outstanding for insurance payment, including but not limited to the following processes: verify claim payment status, rebill to patient’s insurance, proration to correct financial class and notation of patient accounts with steps taken for resolution
* Work an average of 30-40 patient accounts per workday for assigned payor(s)
* Assigned Payor denials and Zero ($0) pay reports worked within 48 hours of receipt
* Communicate effectively with insurance companies for payment of outstanding insurance balances
* Understanding of the next steps needed to reach a resolution of outstanding insurance balance
* Perform research on patient accounts with outstanding insurance balances and route patient accounts through appropriate workflows
* Completes timely follow-up on assigned accounts, documents research findings in detail and notate next steps towards resolution
* Review and recommend adjustments on accounts in accordance with payor and client guidelines
* Participate in and complete projects assigned by team lead or manager to fulfill clients’ contractual agreement of services
* Work in partnership with other teams/departments regarding resolution of project issues, concerns, and workflows
* Ability to prioritize job responsibilities and manage time effectively for completion of assignments
* Complete role-based education and assigned learning courses by the designated deadlines
* Maintain the effectiveness and implementation of the MEDHOST Quality Management System and meet applicable regulatory requirements as needed
* Responsible for QMS procedures listed in QMS Procedure Crosswalk found in QMS Manual as applicable.
* Assist with other assignments as needed
* Performs other duties as assigned
Additional Administrative Duties:
* Accurately input/submit worked time by the required departmental deadlines
* Maintain basic knowledge of insurance payors and collection regulations
* Maintain basic industry knowledge through self-study and by attending training classes
* Attend and participate in team and departmental meetings
* Effectively responds to emails, telephone calls, voicemails, Microsoft Teams messages, and correspondence from patients, agencies, and facilities in a t...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-10-07 10:17:50
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Contact Center Representatives at Neighborhood greet callers on the phone and direct inbound calls, and schedule appointments for all departments and locations.
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a Contact Center Representative at Neighborhood, you'll have an important role in setting the tone for a positive patient experience.
About the Role: When you answer the phone, you are often setting the first impression a person has of Neighborhood Health Center.
You'll greet callers, use your thinking skills as you listen and consider solutions, and direct calls to department/staff as appropriate.
Responsibilities include: Answer telephone calls and assist callers Direct calls that need immediate attention to the appropriate department/staff Schedule appointment for all departments and locations in accordance with organizational guidelines Verify patient information; correct and update patient information in the computer system and obtain preferred usual provider on all patients Use the EMR to send clinical messages to the appropriate departments Document cancelled appointments in the computer Confirm appointments as directed Fill provider schedules using various reports to complete this task You will be primarily based at our Blasdell location, 4233 Lake Ave.
What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind.
These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition.
Neighborhood earned "finalist" distinction in the competition for four consecutive years.
We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills: At least one-year call center/telephone customer service experience is required EHR knowledge preferred but not required Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Able to read, write and speak the English language.
A second language of Spanish is preferred Must be available to work any shift Monday-Friday between 7:45 a.m.
and 6:00 p.m.
What We Offer: Compensation: $19.75 an hour based on a full time, 40 hour workweek Benefits: You'll have options for medical, dental, life, and supplemental insurance.
We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Feder...
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Type: Permanent Location: Blasdell, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-07 09:53:21
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Wearecurrentlyseekingaskilled&experiencedCallCenterRepresentativetojoinourteam!TheindividualhiredwilljoinafantasticopportunitytoworkwithagreatteamatUtilityBillingandCustomerServiceCenter,handlingcustomerrequestsandinquiries.Thispositionisremoteaftertrainingsolongastheexpectationsoftheroleandworkspacearemet.
Responsibilities: RespondtoandservicecustomercallsviaaninboundACDsystemoremailsviaanemailroutingclient.Service6+contactsperhour.Educateandinformcustomersonaccountrelatedbillingquestions,concernsandrequests.Provideproperresolutionthatfullymeetsallpolicies,proceduresandprotocols.Researchandanalyzeinquiriestakingappropriateactioninresolvingtheirbillingsituation.Promotepositivecustomerrelationswhilemaintainingthehigheststandardsofethics,qualityandprofessionalism.Troubleshoot,whennecessary,withpatience.Performapplicationnavigationalguidancebywalkingthecustomerthroughtheproblem-solvingprocess.Directunresolvedissuestothenextlevelofsupportpersonnel.Recordanynotableeventsandproblemsandtheirresolution.Passonanyfeedback/suggestionsfromcustomerstotheappropriateinternalteam.Identifyandsuggestpossibleimprovementstoprocedures.
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-10-07 09:53:01
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Who We Are Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007.
We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms.
Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection.
Think Ahead.
Think Olympus.
What Olympus Offers We extend our signature White Glove Service to our employees through a comprehensive total rewards package, including: Employer-sponsored medical, dental, and vision plansCompany-paid life insurance, short-term disability, and long-term disability401(k) with company matchPaid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time OffEducation Assistance Program and ongoing professional development opportunitiesWellness Lunch N LearnsEmployee perks such as pet insurance, discount programs, and a welcoming office environment At Olympus, we empower you to grow, contribute, and thrive both professionally and personally.
What You'll Do The Customer Support team members play a critical role as the frontline of our Service organization.
Customer Support Specialists are primarily responsible for assisting our agents and customers with inquires on their policies and/or quotes, processing endorsements and any billing inquiries.
Customer Support works closely with all aspects of the organization including underwriting, claims, marketing, and accounting.
Our ideal candidate will have a friendly and professional demeanor with great communication skills.
Responsibilities Promptly assist with all inquiries/needs/requests for service in a warm and friendly manner, written and verballyInput all necessary policyholder and/or loss information into system, included but not limited to Workflows, Endorsements and First Notice of Loss.Timely dispatch new claims to the appropriate unit on a rotational basis, as needed/required.Process incoming and outgoing documentation and correspondence including, but not limited to, Workflows, USPS mail, faxes, and emails.Follow company policies and procedures for business activities and equipment.Learn and understand company insurance products and processes/procedures.Gather and analyze information skillfully to develop alternative solutions.Accurately answer inquiries from agents, policyholders and other entities related to billing, payments, and policy forms, via various communication channelsFollow company policies and procedures for business activities and business equipment.Learn and understand company insurance products and process/procedures.Identify, resolve and/or escalate problems in a timely manner as required.Assist in filing, data entry, paying invoices and archiving documents for the Claims Team.Must be willing to work additional hours as part of catastrophe response.
What You'll Bring Minimum one (1) year of experience in policy service/customer se...
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Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-07 09:49:20
