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At HBC, we have the job for you! We have an immediate opening for a Technical Support Representative.
This position is responsible for providing quality support for our customers.
In this role you will have the opportunity to respond to calls, analyze and troubleshoot issues, create and resolve tickets, and escalate issues to specific departments.
We are looking for motivated individuals who can deliver an exceptional “HBC customer experience” that is second to none.
Opportunities for advancement, a robust benefits package, and a friendly atmosphere await.
Title: Technical Support Representative Tier 1
Location: Office located in Wabasha, MN
Rate: Pay starting at $19/hour plus overtime as applicable
Full-Time/Part Time: Full-Time
Reporting to: Manager, Technical Support
Primary Responsibilities Include:
* Answer the Help Desk phones in a courteous and friendly manner and following the procedures as outlined.
* Monitor and respond to Support emails
* Enter the calls in Help Desk tracking software, including detailed information.
* Routinely check voicemail
* Respond to customer generated tickets and email support requests.
* Provide support for any cable modem or digital phone issues.
* Maintain an appropriate and professional image of the company through appearance, demeanor, and interactions with customers at all times
* Comply with company policies and specifications
* Perform other duties as assigned
You will need to have:
* High school diploma or GED equivalent
* Valid and clean driver's license
* Familiarity with PCs is important
* Knowledge of Windows operating systems; common email clients (Outlook, Outlook Express, Thunderbird, Eudora); Browsers (IE, Firefox).
* Ability to analyze, identify, prioritize and solve problems is required.
* Experience in troubleshooting hardware, network problems, digital phone, wireless networks, email clients, and connectivity is desirable.
* Understanding of networking terms.
* Good customer relations and communication skills are required.
* Able to troubleshoot and repair customer products/services using knowledge of plant distribution and customer equipment operation
Even Better If You Have:
* A+ certification is a plus.
* Understanding of networking terms.
* Familiarity with Macs is a plus.
Benefits:
* Family Medical (3 plans to choose from), Dental and Vision
* Company funded HSA
* Company Paid Short Term Disability
* Company Paid Long Term Disability with Voluntary option
* Company Paid Parental Leave
* Company Paid Life as well as Voluntary policies
* 401(k) with generous company match
* Paid Time Off
* Volunteer Paid Time Off
* Paid Holidays
When you join Hiawatha Broadband Communications...
You'll be joining an award-winning company and team. We also believe in giving back to the community and we want our employees to have ...
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Type: Permanent Location: Wabasha, US-MN
Salary / Rate: Not Specified
Posted: 2026-10-01 10:19:21
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About Alamo Water Softeners Alamo Water Softeners is a trusted, family-owned leader in residential and commercial water treatment across Texas.
For over 30 years, we've helped thousands of homeowners and businesses enjoy softer, cleaner, healthier water through industry-leading water softeners, filtration systems, and reverse osmosis solutions.
We're proud of our 5-star reputation, same-day service in most areas, and our commitment to honest pricing with zero high-pressure sales.
Join a growing team that truly cares about customers and delivers real results, one home at a time.
Who Were Looking For We believe great customer service starts with great people.
Were searching for a positive, dependable CSR who genuinely enjoys helping others and takes pride in doing things the right way.
Youll thrive here if you Treat every customer (and coworker) with patience, kindness, and respecteven on tough daysNaturally stay calm, professional, and solution-focused under pressureCommunicate clearly and warmly over the phone, text, and emailLove checking tasks off your list and keeping things organized and on timeHave a strong work ethic and show up ready to give your best every shiftAre eager to learn, grow, and eventually take on more responsibility (many of our top performers started right here in this role!)Take ownership of mistakes, fix them fast, and help the team improve Qualifications 1+ years of customer service experience (call center, retail, hospitalityall welcome)Excellent phone etiquette and typing skills (40+ WPM)Comfortable with computers and quick to learn new software (well train you on ours)Reliable transportation and a clean background checkBilingual (English/Spanish) is a big plus but not required Schedule Monday Friday 8am5pm or 9am to 6pm with rotating Saturday mornings (plenty of notice and never mandatory overtime).
If youre someone who smiles through the phone, cares about doing great work, and wants to grow with a company that treats employees like family, wed love to meet you! Apply today we review applications daily and move quickly for the right person.
Job Type: Full-time Benefits: 401(k)Dental insuranceHealth insuranceOn-the-job trainingPaid time offProfessional development assistanceVision insurance
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-01 09:57:56
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Responsible for the leadership and management of NORD Gear Corporations Customer Experience Team to ensure exceptional customer experience while supporting the companys sales, operational, and strategic objectives.
Provides leadership to Customer Experience Supervisors and the Customer Experience Training Supervisor, with responsibility for customer responsiveness, quality, operational performance, employee development, and continuous improvement.
Utilizes performance metrics and customer feedback to identify opportunities and improve the effectiveness and efficiency of the Customer Experience organization.
Collaborate with the Sr.
Customer Experience Manager to develop and implement Customer Experience strategies that align with corporate objectives and improve customer satisfaction and responsiveness.Lead, coach, mentor, and develop CX Supervisors and the CX Training Supervisor to achieve departmental and company objectives.Establish, monitor, and improve key Customer Experience performance metrics, including responsiveness, backlog, quality, productivity, and customer satisfaction.Collaborate with Sales, Customer Logistics, Engineering, Materials, Service, Quality, IT, and other departments to resolve customer issues and enhance customer experience.Evaluate staffing, workload, and capacity requirements and partner with Human Resources and department leadership regarding recruiting, employee development, performance management, and succession planning.Provide strategic direction for Customer Experience training and development in collaboration with the Customer Experience Training Supervisor, including onboarding, product and process training, cross-training, and ongoing professional development.Lead and support continuous improvement initiatives through the implementation of new systems, technologies, automation, and artificial intelligence tools, along with related training, to streamline processes, eliminate unnecessary work, and improve the customer experience and employee effectiveness.Ensure compliance with NORD Quality System, ISO procedures, company policies, and applicable customer service standards.Uphold high ethical standards in customer dealings and protect NORD's interests in all commercial transactions.Perform other duties as assigned.
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Type: Permanent Location: Waunakee, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-01 09:57:30
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Company: Atlantic Blue Water Services Customer Service Representative Westminster, MD Full-Time | On-Site Pay - $19-21/hr DOE About the Position Atlantic Blue Water Services is looking for a Customer Service Representative to join our growing team in Westminster, Maryland.
If you enjoy helping people, staying organized, solving problems, and working in a fast-paced team environment, this could be a great opportunity for you.
Our Customer Service Representatives are an important part of the customer experience and work closely with customers, technicians, dispatch, and management to keep our service operations running smoothly.
This is an on-site, office-based position that requires frequent computer and telephone use and extended periods of sitting.
What You'll Do Answer incoming customer phone calls promptly, professionally, and courteously.
Provide accurate information regarding services, appointments, and customer accounts.
Make outbound calls to incoming leads and follow up with existing customers.
Schedule and coordinate service appointments accurately and efficiently.
Work closely with dispatch and field technicians to ensure efficient scheduling and communication.
Perform data entry and maintain accurate and detailed customer records in company systems.
Communicate clearly and professionally with customers, technicians, office staff, and management.
Listen to customer questions, concerns, and complaints and respond with a positive, solution-focused approach.
Direct customer issues to the appropriate department or team member when additional assistance is needed.
Maintain confidentiality of customer and company information.
Keep customer information and records current and accurate.
Assist with other administrative and customer service responsibilities as needed.
Perform other duties as assigned.
What We're Looking For The ideal candidate is someone who is: Friendly, professional, and comfortable speaking with customers.
An excellent communicator and active listener.
Organized and detail-oriented.
Comfortable handling multiple tasks and priorities in a fast-paced environment.
Self-motivated while also being a strong team player.
Comfortable using computers, email, Microsoft Office, and other business software.
Able to learn new software and systems quickly.
Dependable and punctual.
Able to remain professional and solution-focused when dealing with challenging customer situations.
Previous customer service, call center, scheduling, dispatch, or office experience is a plus.
Work Environment & Physical Requirements This is an on-site office position based in our Westminster, MD location.
The position requires: Sitting and working at a computer for extended periods of time.
Frequent use of a telephone, keyboard, mouse, and other office equipment.
Ability to stand, walk, bend, and move around the office as needed.
Ability to occasionally lift or carry office supplies, packages, or materials weighing up to approximately 25 pounds.
Ability to c...
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Type: Permanent Location: Westminster, US-MD
Salary / Rate: Not Specified
Posted: 2026-10-01 09:37:29
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Minnesota
Hourly Rate: $16.50
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Minnesota
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan with ...
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Type: Permanent Location: Saint Paul, US-MN
Salary / Rate: Not Specified
Posted: 2026-10-01 09:36:50
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: 700 Silverado Ranch Blvd, #170 Las Vegas, NV 89183
Hourly Rate: $17.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must be able to work on-site at our Las Vegas location listed above
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan with Company Match
* FSA and HSA Savings Plans
* Wellness Program with Incentives
* Voluntary & Ancillary Plans
Additional Perks
* Pay on Demand
* Paid Time Off and Holiday Pay
* Birthday Hol...
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Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-10-01 09:36:20
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Greif is a global leader in performance packaging located in 40 countries.
The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
To Be the Advantage That Helps Our Customers Win.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
035604 Customer Service Rep (Open)
Job Description:
Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
Works with little guidance and oversight.
First level escalation of predominantly routine, customer problems and needs, but may require deviation from standard screens, scripts, and procedures.
Typically possesses a high school diploma and 2-4 years of experience.
Key Responsibilities - Onsite Monday through Friday
* Interacts with customers via telephone, email, or online chat, to provide intermediate level support and complex information on products or services.
* Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
* Communicates pricing, shipping dates and appropriate order information to customer to ensure order fulfillment and satisfaction.
* Contacts customers to respond to complex inquiries or to notify them of claim investigation results or any planned adjustments.
* Collects and enters orders for new or additional products or services.
* Supports inside and outside sales.
* Updates and maintains files, including data entry.
* Fields first level escalated and complex customer problems and needs; when the issue is beyond the coordinator’s knowledge, forwards to the assigned specialist or other appropriate colleagues.
* Performs other duties as assigned.
Education and Experience
* Typically possesses a high school diploma and 2-4 years of experience.
Knowledge and Skills
* Demonstrated skills in verbal and written communications.
* Solid knowledge of product.
* Proficient computer skills with the ability to learn new software.
* Good knowledge of basic office equipment (i.e.
copiers, fax machines, calculators, etc.).
* Good organization and data entry skills.
* Good attention to detail.
* Self starter that can work with minimal supervision.
#LI-MK1
At Greif, we believe that our colleagues are the center of our success.
Our Total Rewards have a comprehensive focus on well-being and offer a competitive package th...
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Type: Permanent Location: Riviera Beach, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-30 10:56:59
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As a Support Specialist, this professional will play a vital role in assisting customers with inquiries, troubleshooting issues, performing application and rules testing, and ensuring a positive customer experience.
They will possess proven communication skills, technical aptitude, and a passion for delivering excellent customer service.
Part-time Temporary position.
Responsibilities:
- Respond to inbound phone, web, and email support for client inquiries and issue resolution.
- Host training sessions for clients, typically via webinar and/or on-site.
- Advocate for the client to ensure timely and accurate issue resolution.
- Document and track client interactions and resolutions.
- Continuously improve knowledge of the company's products and services.
Requirements:
- Bachelor's degree in Computer Science or a related field, or relevant experience.
- 1+ year(s) of experience in customer service or technical support role.
- Excellent communication and interpersonal skills.
- Proven problem-solving and critical-thinking abilities.
- Ability to work independently and in a team environment.
Hourly rate $16.00
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Type: Contract Location: Austin, US-TX
Salary / Rate: 16
Posted: 2026-09-30 10:18:47
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Vendor Managed Inventory (VMI) Specialist
Location: Lisle, IL (Onsite)
Travel: Less than 10%
Company: Molex, LLC Corporate Headquarters
Your Job
As a Vendor Managed Inventory Specialist , you will play a critical part in delivering an outstanding customer experience by ensuring the right inventory is in the right place at the right time.
Through proactive inventory management, data-driven decisions, and strong customer partnerships, you will help drive Molex's ability to operate a best-in-class supply chain.
What You Will Do
* Own and manage vendor-managed inventory (VMI) for assigned customer accounts, ensuring consistent product availability and service excellence
* Act as a key partner to customers, maintaining regular communication to understand demand, anticipate needs, and resolve risks proactively
* Analyze inventory, demand, and consumption data to balance supply and prevent shortages or excess inventory
* Use reporting tools and systems (Excel, SAP, etc.) to generate insights, identify root causes, and drive process improvements that enhance inventory performance
* Identify root causes of inventory or service issues and implement process improvements to enhance performance
* Collaborate with internal teams across supply chain, planning, and sales to align on inventory strategies and customer priorities
* Support continuous improvement initiatives, helping strengthen Molex's position as a leader in supply chain and inventory management
* Ensure inventory accuracy through reporting, audits, and cycle counts as needed
Who You Are (Basic Qualifications)
* Experience in supply chain, inventory management, manufacturing operations, or a related field
* Experience analyzing inventory, demand, or supply chain data to support business decisions
* Experience working in a fast-paced, customer-facing, or cross-functional environment
* Experience managing multiple priorities, workflows, or systems while maintaining accuracy and attention to detail
* Experience collaborating with internal stakeholders and/or external customers to resolve issues and improve service
What Will Put You Ahead
* Experience in manufacturing or distribution environments
* Knowledge of Lean, Six Sigma, or continuous improvement methodologies
* Experience with SAP or similar ERP systems
* Advanced Excel skills (e.g., macros, data consolidation, complex formulas)
* Experience with Power BI or data visualization tools
* Familiarity with CRM tools such as Salesforce
* Bachelors degree or higher in any field
Why Join Us
* Be part of a highly collaborative and supportive team known for strong leadership, knowledge sharing, and a positive, people-first environment
* Own your work and make a direct impact on customer success and supply chain performance
* Opportunities to grow and develop within a global organization
* Flexible work environment with e...
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Type: Permanent Location: Lisle, US-IL
Salary / Rate: Not Specified
Posted: 2026-09-30 10:18:19
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We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
This is a great opportunity for someone who enjoys interacting with people and has a passion for delivering excellent customer service.
Duties: - Handle incoming customer inquiries via phone, email, and chat - Provide accurate information about products and services - Assist customers with placing orders, tracking shipments, and resolving any issues or concerns - Upsell additional products or services to customers when appropriate - Perform data entry tasks to update customer records and maintain accurate information - Analyze customer feedback and provide suggestions for improvement - Conduct outbound calls to follow up with customers or provide updates on their inquiries - Maintain a high level of professionalism and phone etiquette in all customer interactions
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Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-09-30 10:11:01
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Job Title: Membership Services Representative Reports To: General Manager FLSA Status: Hourly Status: Part-Time Department: Retail Location: Akwesasne, NY Company Overview Tarbell Management Group (TMG) is a proud Mohawk family-owned enterprise dedicated to its mission of empowering economic sovereignty for Tribal Nations and trusted partners.
TMG has grown from a small local business into a diversified organization serving Indian Country and beyond, with operations spanning petroleum wholesale and transportation, convenience and restaurant services, tobacco manufacturing, brand management and national distribution and shared services.
Our Core Values TMG offers a competitive total rewards package that includes medical, dental, and vision coverage, a 401(k) with company match, paid time off, Holidays, telemedicine access, optional Aflac coverage, and other employee benefits that support work-life balance and well-being.
JOB SUMMARY: As a Member Services Representative, you are a key part of the Heart to Heart team and are expected to uphold the standards outlined in the job description and employee manual while ensuring that customers remain our top priority.
As a representative of TMG, you are expected to embody our missionseizing opportunity, leading with passion, and striving to be the best in all that you do.
In this role, you are responsible for delivering prompt, efficient, and friendly customer service both in person and over the phone.
You help promote a professional and welcoming center environment, maintain a working knowledge of all facility operations, and support the overall functioning of the center.
This includes addressing and resolving customer questions, concerns, and complaints.
Additionally, the Member Services Representative assumes the responsibilities of Manager-On-Duty when required, ensuring smooth and effective operations throughout the facility.
Key Responsibilities: Greet members and follow all check-in procedures.Answer inquiries, direct calls, and take accurate messages.Handle member service needs (lost/found, cards, address updates, EFT changes, billing questions) and log concerns.Log and secure lost-and-found items.Keep the front desk, lobby, Recharge Bar, weight/cardio rooms clean and organized.Check locker rooms and coffee area at least three times per shift.Perform safety checks throughout shift.Re-rack equipment and weights.Log facility, equipment, and janitorial issues.Complete all assigned cleaning tasks.Stay updated on club communications.Ensure forms and paperwork are stocked, completed, and processed correctly.Track front desk and Recharge Bar inventory; report low supplies to GM.Complete monthly inventory on the 1st.Follow opening and closing procedures.Support leagues, programs, and challenges.Complete front desk checklist every shift.Oversee facility operations when management is absent.Assist GM, trainers, and instructors with admin or custodial tasks.Maintain confidentiality.Collect payments, make ...
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Type: Permanent Location: Hogansburg, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-30 10:06:11
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The Fred Beans Dealerships in Langhorne are looking for a charismatic individual to assist their Assistant Service Managers! Fred Beans Automotive Group is one of Pennsylvanias largest and most respected automotive retailers.
We have over 30 dealerships, 20+ automotive brands, six collision centers, and a strong reputation for promoting from within.
Weve been named Best Places to Work by the Philadelphia Business Journal for eight years in a row.
Schedule: This position can be part-time or full-time, depending on what you are looking for.
For full-time positions, you must be available to work Saturdays.
What Youll Do: Assist current Assistant Service Managers (ASMs) with daily tasksSupport customer service in the service department (greeting, scheduling, inquiries)Help with coordinating workflow, follow-ups, and ensuring smooth operations Why Youll Love It Here: Voted Best Places to Work 8 Years Running Our people-first culture sets us apart.
Company-Funded Training We invest in your future.
Last year alone, we spent over $600,000 on training and leadership development for our team.
Career Growth Opportunities We promote from within and offer clear paths for advancement.
Performance Incentives Earn more as you help the team and our customers succeed.
Work-Life Balance Convenient Monday through Saturday schedule with no Sundays required.
Comprehensive Benefits: Medical, dental, and vision insurance Life and disability coverage Pet insurance 401(k) with company match Paid parental leave Paid vacation, personal days, and holidays Volunteer Time Off Bereavement leave Employee savings and referral bonuses Discounts on vehicle purchases, parts, and service AutoRewards membership with savings at over 150 vendors Healthy Living Program to support your physical, mental, and financial wellness
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Type: Permanent Location: Langhorne, US-PA
Salary / Rate: Not Specified
Posted: 2026-09-30 10:05:23
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Bilingual Call Center Customer Service Representative Overview: See yourself starting a new career journey? As a Bilingual Call Center Customer Service Representative at ReGenesis Health Care, you play an essential role by providing excellent personalized customer service to each inbound or outbound customer call.
You will provide translation services as needed for patients.Excellent pay up to $20.00 an hour based upon experience with excellent full-time benefits and quarterly incentive.
Duties and Responsibilities: • Professionally greets all customers/clients announcing name of healthcare facility in a clear and professional tone.• Demonstrate the ability to establish and maintain effective, productive relations with coworkers, supervisors, patients and public.• Answer incoming calls, makes both medical and dental appointments in the EHS system or transfers the caller to appropriate extensions.• Register and/or update patient's demographic information into the patients record daily.• Always maintain patient confidentiality.
Maintain call center confidentiality and code of compliance,• Strive to retrieve messages from both Central Scheduling voice mail and person voice mail hourly and return calls to patient in a timely manner.• Accurately and completely take messages and ensures appropriate person immediately addresses emergency calls.• Inform patient of sliding fee program and the proper documentation they will need to bring at the time of visit.• Maintain a neat/well organized work area.• Working knowledge of personal computers and ability to navigate through practice management/electronic health software applications.
Benefits and Perks: • Medical, dental, vision, and life insurance (Eligible first of month following hire date)• 18 paid days off, including your birthday.• 9 1/2 paid company holidays.• 401K with Company Match.• Agency wide "Quarterly Incentive" (Elligible after 90 days)
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Type: Permanent Location: Spartanburg, US-SC
Salary / Rate: Not Specified
Posted: 2026-09-30 09:45:28
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Summary
The Quality Administrator controls document submission through the document control system or other electronic media such as Excel.
They prepare various charts and forms for the purpose of evaluating company level data and customer generated data.
They will help to instruct and otherwise communicate quality information/bulletins to management and the manufacturing staff, maintaining Product Control Plans and Shop Floor related documents, International Quality Standards (ie ISO, IATF, etc.) and Customer Requirements.
Core Competencies
* Customer Focus
* Communication
* Energy and Stress
* Team Work
* Problem Solving
* Time Management
* Creative and Innovative Thinking
* Research and Analysis
* Planning and Organizing
* Accountability and Dependability
* Ethics and Integrity
* Analytical
Job Duties
* File and retrieve documents, records, and reports.
* Occasionally attend business and quality system meetings. Participates as a team member of quality system work groups.
* Evaluate and develop improvement techniques for control of quality and reliability.
* Ensure process auditors are staffed, trained and performing duties as called out in their work instructions.
* Support manufacturing in the development of job instructions and maintain and train quality associates on quality related job instructions and procedures.
* Lead auditor for quality systems.
* May be required to visit customer sites for the purpose of maintaining effective communication with various customer functions.
* Ensure production is producing quality product to specifications.
* Document all activities as required.
* Provide support and maintain compliance with all company guidelines, union contracts, International Quality Standards (ie ISO, IATF, etc.) Customer Requirements and all applicable government regulations and standards.
* Perform additional assignments per manager’s direction.
* Maintains Product Control Plans and Floor related documents
Requirements
* High School Diploma or equivalent.
* Minimum of 2 years experience in a manufacturing facility that offered the opportunity to gain a well-rounded background in manufacturing quality.
* Arithmetic, algebra, geometry, calculus, statistics, and their applications.
* Strong organizational skills.
* Strong communication skills (both verbal and written).
* Proficiency with database applications and administration systems, specifically Microsoft Office.
* Ability to work effectively alone and prioritize.
* Must be a highly motivated, service and team-oriented individual with an attention to detail.
* Enthusiasm for challenge and new initiatives are prerequisites.
* Strong analytical ability
* Supervisory and interpersonal skills are required
* Troubleshooting ability is required
* Strong...
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Type: Contract Location: Tecumseh, CA-ON
Salary / Rate: 52500
Posted: 2026-09-30 09:28:52
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Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers,to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly serviceSuggest additional and promotional items, optimize time of self to ensure Customer Service Plus OneHandle customer's questions, complaints, and returns quickly and appropriately or refer to ManagementPromote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklistPerform duties and follow policy on cash handling/reportingEnsure sales are recorded and cash is secure and accounted for as per policyEnsure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazardsCorrect and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higherEnsure proper rotation of productsRemove out-dates, damaged, and spoiled productsReceive and check-in deliveries, lifting and organizing containers weighing up to 50 poundsVerify accuracy by comparing shipment to written order and report discrepancies in deliveries.Verify shelf tags (accurate, readable)Maintain storeroom and cooler stock neatly and orderlyLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)Serve and prepare ice cream cones/cupsPrepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated areaHandle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the companyReport to work as scheduled and in appropriate company uniformFollow through on assigned tasks, demonstrate urgency in getting things doneComplete training assignmentsMaintain confidentiality of store personnel and operationsSign in and out using time and attendance systemKnow and follow policies and procedures Education/Experience High School diploma or equivalent preferredRetail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee OrientationNew Employee ChecklistRTO (Ready Training on-line)CSR SecurityMust have...
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Type: Permanent Location: Holt, US-MI
Salary / Rate: Not Specified
Posted: 2026-09-29 09:27:08
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Arrowhead Promotion is seeking dedicated Inbound Customer Service Representatives in the state of Minnesota to join our team.If you excel at providing exceptional service and assistance over the phone, we want you! Enjoy a consistent schedule of 40 hours per week, attractive benefits within 90 days of employment, and the flexibility to work either remotely or onsite.
Position Highlights Location: Minnesota (candidates from the Grand Rapids area preferred) Work Schedule: 40 hours/week, with various shifts available Compensation: $15/hour, with pay increases as you progress in the role Fluency in French or Spanish is a plus Responsibilities As an Inbound Customer Service Representative, you will be trained to handle a variety of tasks, including: Assisting customers with web/phone orders, program registration, and order/rebate inquiries Providing product information Addressing general customer service inquiries in a friendly and professional manner Requirements To thrive in this role, you should possess the following skills and qualifications: Excellent communication and problem-solving abilities Detail-oriented and highly accurate in your work Ability to multitask and support other departments as needed Pleasant voice, good grammar, and strong writing skills Typing speed of 25-30 WPM Capability to handle 40-60 calls per day with efficiency Ability to be available for taking calls for 80% of your day.
Proficiency in basic computer knowledge and skills Tactful handling and de-escalation of stressful situations Adaptability in a dynamic environment Adherence to policies and confidentiality requirements regarding Personally Identifiable Information (PII) Consistent attendance record Applicants must be authorized to work for any employer in the U.S.
without sponsorship.
Preferred Qualifications High school diploma or general education degree (GED) Previous related experience and/or training, or an equivalent combination Shift Requirements Our current needs include the following shifts: 7:00am - 3:30pm CST, Monday Thursday, 9:00am - 5:00pm CST Saturdays Training schedule for the first two weeks will be 8:00am - 4:30pm CST, Monday - Friday.
Once training is complete the employee will begin their permanent schedule.
Remote Work Remote work is available for candidates whose internet service speeds consistently meet a minimum of 30 Mbps download and upload.
Work computers can be supplied.
If you are a personable, professional, and customer-oriented individual with good people skills, we invite you to apply for this opportunity as an Inbound Customer Service Representative at Arrowhead Promotion and Fulfillment Co.
Join our team and grow your career with us! Equal Opportunity Employer Statement Arrowhead Promotion and Fulfillment Co.
is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all qualified applicants, regardless of background.
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Type: Permanent Location: Grand Rapids, US-MN
Salary / Rate: Not Specified
Posted: 2026-09-29 09:25:47
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Arrowhead Promotion is seeking dedicated Inbound Customer Service Representatives in the state of Georgia to join our Southern Region team.If you excel at providing exceptional service and assistance over the phone, we want you! Enjoy a consistent schedule of 40 hours per week, attractive benefits within 90 days of employment, and the flexibility to work either remotely or onsite.
Position Highlights Location: Georgia Work Schedule: 40 hours/week, with various shifts available Compensation: $15/hour, with pay increases as you progress in the role Fluency in French or Spanish is a plus Responsibilities As an Inbound Customer Service Representative, you will be trained to handle a variety of tasks, including: Assisting customers with web/phone orders, program registration, and order/rebate inquiries Providing product information Addressing general customer service inquiries in a friendly and professional manner Requirements To thrive in this role, you should possess the following skills and qualifications: Excellent communication and problem-solving abilities Detail-oriented and highly accurate in your work Ability to multitask and support other departments as needed Pleasant voice, good grammar, and strong writing skills Typing speed of 25-30 WPM Capability to handle 40-60 calls per day with efficiency Ability to be available for taking calls for 80% of your day.
Proficiency in basic computer knowledge and skills Tactful handling and de-escalation of stressful situations Adaptability in a dynamic environment Adherence to policies and confidentiality requirements regarding Personally Identifiable Information (PII) Consistent attendance record Applicants must be authorized to work for any employer in the U.S.
without sponsorship.
Preferred Qualifications High school diploma or general education degree (GED) Previous related experience and/or training, or an equivalent combination Shift Requirements Our current needs include the following shifts: 7:00am - 3:30pm CST, Monday Thursday, 9:00am - 5:00pm CST Saturdays Training schedule for the first two weeks will be 8:00am - 4:30pm CST, Monday - Friday.
Once training is complete the employee will begin their permanent schedule.
Remote Work Remote work is available for candidates whose internet service speeds consistently meet a minimum of 30 Mbps download and upload.
Work computers can be supplied.
If you are a personable, professional, and customer-oriented individual with good people skills, we invite you to apply for this opportunity as an Inbound Customer Service Representative at Arrowhead Promotion and Fulfillment Co.
Join our team and grow your career with us! Equal Opportunity Employer Statement Arrowhead Promotion and Fulfillment Co.
is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all qualified applicants, regardless of background.
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Type: Permanent Location: Grand Rapids, US-MN
Salary / Rate: Not Specified
Posted: 2026-09-29 09:25:44
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Arrowhead Promotion is seeking dedicated Inbound Customer Service Representatives in the state of Texas to join our Southern Region team.
If you excel at providing exceptional service and assistance over the phone, we want you! Enjoy a consistent schedule of 40 hours per week, attractive benefits within 90 days of employment, and the flexibility to work either remotely or onsite.
Position Highlights Location: Texas Work Schedule: 40 hours/week, with various shifts available Compensation: $15/hour, with pay increases as you progress in the role Fluency in French or Spanish is a plus Responsibilities As an Inbound Customer Service Representative, you will be trained to handle a variety of tasks, including: Assisting customers with web/phone orders, program registration, and order/rebate inquiries Providing product information Addressing general customer service inquiries in a friendly and professional manner Requirements To thrive in this role, you should possess the following skills and qualifications: Excellent communication and problem-solving abilities Detail-oriented and highly accurate in your work Ability to multitask and support other departments as needed Pleasant voice, good grammar, and strong writing skills Typing speed of 25-30 WPM Capability to handle 40-60 calls per day with efficiency Ability to be available for taking calls for 80% of your day.
Proficiency in basic computer knowledge and skills Tactful handling and de-escalation of stressful situations Adaptability in a dynamic environment Adherence to policies and confidentiality requirements regarding Personally Identifiable Information (PII) Consistent attendance record Applicants must be authorized to work for any employer in the U.S.
without sponsorship.
Preferred Qualifications High school diploma or general education degree (GED) Previous related experience and/or training, or an equivalent combination Shift Requirements Our current needs include the following shifts: 7:00am-3:30pm CST, Monday Thursday, 9:00am - 5:00pm CST Saturdays Training schedule for the first two weeks will be 8:00am - 4:30pm CST, Monday - Friday.
Once training is complete the employee will begin their permanent schedule.
Remote Work Remote work is available for candidates whose internet service speeds consistently meet a minimum of 30 Mbps download and upload.
Work computers can be supplied.
If you are a personable, professional, and customer-oriented individual with good people skills, we invite you to apply for this opportunity as an Inbound Customer Service Representative at Arrowhead Promotion and Fulfillment Co.
Join our team and grow your career with us! Equal Opportunity Employer Statement Arrowhead Promotion and Fulfillment Co.
is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all qualified applicants, regardless of background.
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Type: Permanent Location: Grand Rapids, US-MN
Salary / Rate: Not Specified
Posted: 2026-09-29 09:25:40
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POSITION DESCRIPTION FUNCTIONAL TITLE: Customer Service Representative REPORTS TO: Patient Specialist Supervisor JOB CATEGORY III: Tasks that involve no exposure to blood, body fluids, or tissues, and Category I tasks are not a condition for employment.
GENERAL DESCRIPTION The Customer Service Representative (CSR) is selected by and reports to the Customer Relations Supervisor.
Under general supervision, the CSR is responsible for greeting and directing patients to the different services.
The CSR will register patients, receives payments, signs-in patients and schedule returning appointments, uses current practice management system, scans patient information and privacy notice.
May be assigned other duties including cross training as required to achieve departmental and organizational goals as well be required to travel other locations.
CSR functions as a member of a collaborative health care team to create and maintain a Patient Centered Medical Home where emphasis is on excellent communication; support of the patient is provided and tracked in a culturally competent, behaviorally enhanced setting supported by information technology.
Due to the nature of NHHC services, it may become necessary to require employees to work extended hours or other variations of the usual shift to ensure adequate care of patients and to maintain services to the community.
CRITICAL JOB ELEMENTS / PERFORMANCE STANDARDS I.
Must greet customers, patients and general public in person or over the telephone in a courteous manner.
Must be professional in dealing with employees, patients and the public via personal and telephone contacts.
Demonstrate positive attitude towards patients with good eye contact, pleasant voice, attentive and responsive to their needs.
II.
Identifies patient needs and directs them to the different services whether it is in person or via the telephone.
1.
Arrives new patients for Adult, Pediatrics, Dental, OB/Gyn, Specialty, Laboratory, Immunizations, Radiology, Behavioral Health, Podiatry, Ophthalmology and Pharmacy services.
2.
Verifies demographic information, residence status, promoting NHHC patient portal, method of payment, and enters data into the system as necessary.
3.
Open charts for new patients enter insurance and identification.
III.
Receives payments for patient fees.
1.
Verifies patient pay status, insurance and updates patient information as needed.
2.
Explains charges and answers patient question.
Allows for no instances in which charges are not explained to the patient and/or patient leaves the center without an encounter bill.
3.
At checkout, providing patients with the Good Faith Estimate for their next appointment(s).
4.
Reconciles at the end of the day and turns in monies on a daily basis.
5.
Follows designated cash collection procedures.
IV.
Signs-in patients with appointment and walk-in on a daily basis.
1.
Prints fee ticket forms if needed for ancillary services and ensures that encounters are accurately filled out by ve...
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Type: Permanent Location: Brownsville, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-29 09:11:10
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Company: Dierolf Plumbing & Water Treatment Are you passionate about delivering exceptional service while embodying a strong sense of integrity and teamwork? We're looking for a Customer Service Representative (CSR) who not only excels at helping others but also shares our core values.
We believe in showing up for our customers, our team, and our community with selfless service and a drive for excellence.
As a CSR, you'll be the face of our company, ensuring our customers have a seamless and positive experience every time they reach out.
At Dierolf Plumbing and Water Treatment, we're not just fixing pipes--we're improving lives.
Core Values We Live By: · Selfless Service: We put the needs of our customers first, always striving to go above and beyond to make a positive impact.
· Understanding: We listen with empathy and strive to fully understand our customers' concerns to provide tailored solutions.
· Commitment: We are dedicated to our customers and our team, always giving our best to deliver high-quality service.
· Accountability: We take ownership of our actions and work to maintain the trust of our customers and colleagues.
· Ambition: We continuously seek to grow, improve, and achieve excellence in all that we do.
What You'll Be Doing: · Delivering a world-class customer experience over phone, text, email, chat, and in-person.
· Using Service Titan to schedule service appointments and installations.
· Answering inquiries, resolving issues, and offering tailored solutions.
· Maintaining a positive, empathetic, and professional attitude at all times.
· Communicating clearly and compassionately to help customers feel heard and supported.
· Collaborating with field technicians and other departments to get the job done right.
· Documenting customer interactions and updating records in our system.
· Assisting with various general office and administrative tasks as needed to support day-to-day operations.
· Handling light cashier duties, including processing transactions for customers that purchase items over the counter.
What We're Looking For: · Previous experience in customer service or as a dispatcher preferred.
· Previous experience using Service Titan a plus (but we'll train the right person)! · A confident, calm, and kind communicator.
· Excellent communication skills, both verbal and written.
· Strong problem-solving abilities with a customer-first mindset.
· Ability to multitask and handle high volumes of customer inquiries.
· Strong attention to detail and ability to work independently and as a team.
· Must be comfortable using computers, CRM systems, Outlook, Excel, Word, and other digital tools.
Benefits: · Competitive pay · Health insurance and elective insurances · Paid time off and paid holidays · Employee discounts · Dynamic and supportive work environment and culture · Bonuses, commission, referral program, & incentives · Personal and professional growth opportunities · Never work a Sunday · Paid training
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Type: Permanent Location: Gilbertsville, US-PA
Salary / Rate: Not Specified
Posted: 2026-09-29 08:56:31
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BASIC PURPOSE: Provides support and assistance to admissions, front desk, and assessments and SAL data entry as needed.
Responsible for ensuring excellent customer service to all clients and co-workers.
Responsible for obtaining insurance information, reviewing fees and co-pays, and scheduling appointments with the appropriate staff.
Must be able to travel to other locations to assist supervisor in departmental coverage.Must be flexible with work schedule, as this position rotates with other Customer Service Representatives to cover the front desk M-F 8:00 a.m.
to 7:00 pm.Saturday hours required.
QUALIFICATIONS: 1.
High School Diploma or GED required.
2.
Computer experience required.
3.
Must be able to process large amounts of data and be flexible with work assignments.
4.
Office experience required, medical experience preferred.
PHYSICAL REQUIREMENTS: -Walking, standing, stooping, kneeling, reaching, pushing, and pulling, lifting, carrying and grasping are necessary body movements utilized in performing duties.
-Must be able to read and write legibly in English.
-Hearing within normal range is required.
-Visual acuity must be within normal range.
-Must have manual dexterity for using equipment as necessary.
-Must be able to operate a motor vehicle.
MENTAL REQUIREMENTS: -Must have ability to maintain client confidentiality.
-Must have the ability to work successfully under potentially stressful conditions, and must be capable of adapting to varying workloads on a constant basis.
-Must have the ability to make sound, independent judgments, and also be able to collaborate with members of the interdisciplinary teams, residential and nursing coordinators, and other members of the agency in an appropriate fashion.
-Must have the ability to comprehend and perform oral and written instructions and procedures.
-Must have effective reading and comprehension skills.
-Must have strong communication skills, written and verbal.
ENVIRONMENTAL CONDITIONS: (POTENTIAL FOR) -Exposure to chemicals, such as cleaning products, toner, and other office chemicals -Exposure to stress and constant interruptions.
-Possible exposure to body fluids, contagious diseases, etc.
while carrying out duties.
EQUIPMENT USED: This must be considered only a representative, partial list, since equipment changes may occur at any time: Computers, printers, telephone, fax machine, copier, shredder, and other office equipment.
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Type: Permanent Location: Martinsburg, US-WV
Salary / Rate: Not Specified
Posted: 2026-09-29 08:51:19
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eNoah, a Harris Computer company, is seeking a Life and Health Claims Customer Service Representative.
In this position you will examine, perform research and make the decisions necessary to properly adjudicate telephone and written inquiries.
Interpret contract benefits in accordance with specific claims processing guidelines.
Communicate problems identified relevant to the claims processing system to the appropriate people.
Receive, organize and make daily use of information regarding benefits, contract coverage, and policy decisions.
Maintain external contacts with policyholders, providers of service, agents, attorneys and other carriers as well as internal contacts with peers, management, and other support areas with a
positive and professional approach.
* Interpret contract benefits accurately to policyholder, agents, and providers with a positive and professional approach.
* Provide claim status to policyholders or providers with a positive and professional approach.
* Answer calls as required by company policy in a helpful, professional, timely manner.
* Place outgoing calls as needed to provide or obtain information.
* Document (written/on-line) all calls while in progress.
* Transfer calls to employees in other departments as required to meet customer needs.
* Fully document policy file or imaging system with all related material so as to leave a clear and concise audit trail.
* Actively participate in cross training and group training sessions to maximize team efficiency and maintain or exceed service standards.
* Communicate openly with Supervisor, Team Lead and other team members to ensure accurate responses and avoid duplication of efforts.
Hourly Rate - $17.00
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: 15.65
Posted: 2026-09-27 09:00:08
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Job ID: 529265
CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America.
Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.
Job Summary:
The Vendor Onboarding Analyst is responsible for supporting the end-to-end business partner setup process by serving as a primary point of contact for external vendors and customers.
This role focuses on gathering required documentation, validating information, and ensuring all onboarding requirements are completed accurately and efficiently.
The Analyst will communicate directly with business partners to resolve inquiries, provide guidance on onboarding steps, and ensure a smooth, timely setup experience.
This position plays a key role in maintaining data integrity, supporting compliance standards, and delivering a high-quality service experience throughout the onboarding lifecycle.
The ideal candidate possesses strong analytical skills, attention to detail, customer service orientation, and experience working with supplier data, compliance requirements, and enterprise systems.
What Center of Excellence does:
A Center of Excellence (CoE) is a strategic unit that drives innovation, standardization, and best practices while prioritizing customer experience.
It ensures that financial operations like accounts payable, receivable, budgeting, and reporting are not only efficient and consistent but also aligned with the needs of internal and external stakeholders.
By leveraging advanced technology, analytics, and industry insights, the CoE delivers accurate, timely, and actionable financial support that enhances the overall customer experience.
It fosters clear communication, responsiveness, and tailored solutions, ensuring that every financial interaction adds value and builds trust.
Ultimately, a finance CoE bridges operational excellence with customer-centricity, transforming financial processes into a seamless, user-friendly experience.
What Shared Services Does:
A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality.
By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency.
SSC's primary functions include:
* O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
* R2R (Record-to-Report): Enables robust financial reporting and accounting.
* P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships.
Manages the Travel and Expense program.
* Center of Excellence: Drives innovation and continuous improvement.
* Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.
Shared Services enables companies t...
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Type: Permanent Location: Alpharetta, US-GA
Salary / Rate: Not Specified
Posted: 2026-09-27 08:35:17
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Company
Federal Reserve Bank of Minneapolis
Are you looking for a position that allows you to grow professionally in a service-oriented processing environment?
The Federal Reserve Bank of Minneapolis’ Treasury Services Department supports U.S.
Treasury retail financial products, such as United States Savings Bonds.
Our operations area serves the general public, examines evidence, verifies entitlement while working with a variety of computer applications.
• No nights
• No weekends
Responsibilities:
* Review/examine/interpret forms, legal evidence, savings bonds, and other information to ensure accuracy and completion of processes and transaction details for compliance with Treasury regulations and internal procedures.
* Aim to exceed established metrics for accuracy, timeliness, and completeness.
* Establish and maintain accurate digital customer records.
Utilize multiple software applications to retrieve and relay relevant customer information.
Interact with customers via telephone or in writing.
* Apply critical thinking to provide superior customer service to external and internal customers by independently providing instruction, support, and inquiry resolution.
* Ensure strict adherence and compliance to all regulations, guidelines, and controls.
* Interpret and apply policies and procedures related to products and services supported by the Treasury department.
* Maintain business expertise and the ability to adapt to changing technology, processes, procedures, and controls.
* Assists in the identification of day-to-day customer trends and other business needs to help improve operational efficiencies and drive process innovations.
* Assists with peer training and mentoring.
* Completes ad-hoc work assignments and/or participates in projects as needed or assigned.
* Provide support to other staff as appropriate or needed.
Qualifications:
* Associate’s degree, or equivalent combination of education and/or work experience preferred.
* Minimum 1 year experience in customer service, operations and/or related area, or equivalent post-secondary education and/or experience.
* Proficient computer skills including, but not limited to data entry, and ability to navigate within multiple applications concurrently.
Experience with Microsoft Office applications, Internet and web-based applications, e-mail systems, etc.
* Strong skills in some or all the following areas: customer service, problem solving, adaptability and flexibility, attention to detail, interpersonal, verbal, and written communications including active listening, and time management.
* Must be a U.S.
citizen or lawful permanent resident alien with at least three years of legal residency.
Additional Information:
*Salary range is $45,600-$57,033-$68,400.
The expected starting salary range is $50,000-$57,000.
Salary offer will be ba...
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Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2026-09-26 10:49:18
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: 2nd Shift Customer Care Representative
Location: Remote Texas
Hourly Rate: $14.00
*
*Shifts will primarily start after 2pm CST and many also include weekends.
(Examples Include: 2:00pm-10:30pm, 2:30pm-11:00pm, 3:00pm-11:30pm)
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Texas
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees a...
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Type: Permanent Location: Austin, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-26 10:15:27
