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The Account Follow-up Representative II is responsible for the review and resolution of outstanding insurance balances on hospital patient accounts.
The Account Follow-up Representative II is required to learn multiple hospital systems, conduct research analysis, utilize intermediate skills to work basic to complex outstanding insurance claims, work closely with third party payors to answer relevant questions and obtain appropriate information in pursuit of resolving unpaid claims.
The remote position is eligible to anyone who can work in the U.S.
What your impact will be:
· Timely follow-up on hospital patient accounts that are outstanding for insurance payment, including but not limited to the following processes: verify claim payment status, rebill to patient’s insurance, proration to correct financial class and notation of patient accounts with steps taken for resolution
· Work an average of 40-50 accounts per workday for assigned payor(s)
· Assigned Payor denials and Zero ($0) pay reports worked within 24 hours of receipt
· Gather additional demographic, clinical information, medical records, authorizations, and insurance related information deemed necessary to pay outstanding medical claims and update the applicable systems with the patient’s information
· Ability to prioritize job responsibilities and manage time effectively for completion of assignments
*
+ Analyze, communicate, and participate in resolving denial/variance trends and payor issues with other teams/departments within the organization
· Identifies and prepares less complex claims for reconsiderations and appeals
· Assists leadership in managing assigned A/R and ensure resolution of outstanding insurance balances at 90 days post discharge
*
+ Works closely with third party payors and takes next steps to reach resolution of outstanding insurance balances.
*
+ Must have the ability to deliver education and training for new hires along with assisting less experienced representatives.
· Perform research on patient accounts with outstanding insurance balances and route patient accounts through appropriate workflows
· Review and recommend adjustments to accounts in accordance with the payor, company, and client guidelines
· Participate in and complete projects assigned by team lead or manager to fulfill clients’ contractual agreement of services
· Work in partnership with other teams/departments regarding resolution of project issues, concerns, and workflows
· Maintain the effectiveness and implementation of the MEDHOST Quality Management System and meet applicable regulatory requirements as needed
· Responsible for QMS procedures listed in QMS Procedure Crosswalk found in...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-10-09 10:57:28
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Your Job
Georgia-Pacific is hiring a Manufacturing Account Coordinator to join our team in Spartanburg, SC.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
Location: 3100 Southport Road, Spartanburg, SC 29302
This is a fully onsite role based out of our Spartanburg, SC plant.
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years customer service or operational experience in a fast-paced environment such as corrugated manufa...
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Type: Permanent Location: Spartanburg, US-SC
Salary / Rate: Not Specified
Posted: 2026-10-09 10:55:38
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Company Name:
PBS Systems
Job Location:
Arlington, TX
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel across Canada and USA up to 2 weeks per month
Accounting Support Analyst - Tier 1
Reports To:
Team Lead - Accounting Support
PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting.
What sets us apart is how we treat our customers - as partners, innovators and friends.
At PBS, we invest in your growth.
Your career can progress in alignment with your strengths, interests, and aspirations.
Apply today!
The Role:
PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. As an Accounting Customer Service Representative, you will provide excellent training to our new and existing customers in the accounting module of our software, by assisting customers during develop, install and training process of their new dealership software.
Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and the supporting infrastructure.
* Achieve program certification within your primary group within 3 months and additional program certification/s within 15 months
* Achieving and exceeding KPI targets and other metrics defined by the department
* Available to travel at least 1 week per month throughout the USA and Canada
* Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
* Commit to an ongoing personal development and cross-training as recommended by your Team Lead
* Other duties as required
Qualifications:
* High school diploma
* Accounting Diploma/Certificate
* Must have valid Driver’s license
* Must know the fundamentals of basic accounting
* Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc.
* Automotive Dealership Accounting Department experience is an asset
* Customer service experience
* Possess excellent com...
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Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-09 10:21:42
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The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
PHYSICAL REQUIREMENTS
Seeing and hearing: Read documents, computer screen answer phones, 75-100 % communicate in person.
Standing and walking.
0-24 %
Climbing, stooping, squatting and kneeling.
0-24 %
Dexterity: utilizing phone, typing, and writing.
50-74 %
Lift in excess of 10 pounds.
0-24%
The expected starting pay range for this position is $17.75 - $23.67 per hour.
Offers determined based on experience, skills, and qualifications.
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disabi...
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Type: Permanent Location: Fontana, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-09 08:58:20
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The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
Also may be required to get certified in DOT Urine Drug Screens, Hair Follicle Testing.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by la...
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Type: Permanent Location: Easton, US-PA
Salary / Rate: Not Specified
Posted: 2026-10-09 08:58:11
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Customer Service Representative | Remote | $17.57 to $23.42 per hour | Full-TimeAt a Glance:Join the YMCA Customer Service team and help deliver an exceptional experience for members and participants.
You'll assist customers by phone, email, and chat, answer questions, troubleshoot issues, and connect them with YMCA programs and services.Schedule: Full-Time This position is fully remote after up to 2 weeks of in-person training Schedule varies based on Customer Service Center needs Must be able to work independently in a remote environment Pay:The salary range for this position is $17.57 to $23.42 hourly.
We take into consideration an individual's background and experience in determining salary; therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience.
The compensation package includes a wide range of other benefits and earned time off that vary depending on part-time or full-time status.This role is fully remote after in-person training is concluded (up to 2 weeks).1.
Job Summary:The Customer Service Representative is responsible for providing premier customer service to our members, participants, and branch/camp team members which may include but is not limited to determining customer requirements, answering inquiries, resolving problems, fulfilling requests, making recommendations, maintaining and updating databases, tracking incoming calls, and assisting with online system troubleshooting.2.
Essential Functions: Provide premier customer service via phone, email, chat and customer portal to members, participants and internal branch/camp team members.
Answer questions related to programs and services, make recommendations, and solve problems including technical issues as needed.
Meet Key Performance Metrics including quality assurance.
Recommend process improvements and new services.
Maintain overall knowledge and mastery of CSC systems.
May participate in internal system technical problem solving to include determining cause, recommending solution and following up to ensure resolution.
May serve as a subject matter expert in processes and policies as it relates to Childcare and Camping programs and participates in team project workgroups, to ensure that knowledge is maintained.
3.
Relationships:This position reports to a Customer Service Center Manager who reports to the Senior Director of Customer Experience.
The incumbent interacts regularly with members, participants, and the general public.
The incumbent has no budgetary or supervisory responsibilities.4.
Qualifications:Required: One (1) to two (2) years customer service experience preferably in a call center or office setting.
Ability to communicate effectively with a diverse clientele and team members.
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
Ability to multitask and to respond quickly and accurately.
Knowledge and skills in Micros...
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Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2026-10-08 10:05:04
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Customer Service Professional
$ 20.66/hr.
Arvig: Committed to Service, Dedicated to You
Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions -including high-speed internet, TV, phone, and security- to residential and business customers across Minnesota and beyond.
Our success is driven by a team of nearly 800 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge.
We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.
At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.
Discover the Arvig Advantage -a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference
What You'll Do
As a Customer Service Professional, you will be the first point of contact for our customers, ensuring their needs are met with efficiency, professionalism, and care.
* Be a Product Pro: Learn the ins and outs of Arvig's awesome products and services
* Solve Problems: Help customer find solutions, educate them on self-service tools, and make sure they leave every interaction happy
* Stay Connected: Handle calls, chats, emails, and face-to-face interactions with a smile and stellar communication skills
* Own the Process: Navigate billing systems, process transactions, and complete service orders like a boss
* Build Relationships: Collaborate across teams and make sure every customer feels confident and valued
What You'll Bring
* Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally- for yourself, your colleagues, and customers
* A tech-savvy problem solver who's passionate about helping others
* Stellar communications skills and the ability to explain things in a clear, friendly way
* Attention to detail
* Resiliency, dependability, and a commitment to continuous learning
* High school diploma or GED required; an associate's degree is a plus!
Your Schedule
Monday - Friday, 9:30 a.m.
6:00 p.m., and occasional Saturdays from 9:00 am to 1:00 pm.
Your Location
In-person: This position will be located in our Detroit Lakes, MN office.
Experience the Benefits of a Career with Arvig
At Arvig, we offer more than just a job - we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.
* Competitive Pay; Start with a strong, competitive wage that reflects market standards, with opportunities for increases based on your performance and contributions
* Comprehensive Insurance Coverage: Protect what mat...
....Read more...
Type: Permanent Location: Detroit Lakes, US-MN
Salary / Rate: Not Specified
Posted: 2026-10-08 08:49:04
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Customer Service Professional
$ 20.66/hr.
Arvig: Committed to Service, Dedicated to You
Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions -including high-speed internet, TV, phone, and security- to residential and business customers across Minnesota and beyond.
Our success is driven by a team of nearly 800 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge.
We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.
At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.
Discover the Arvig Advantage -a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference
What You'll Do
As a Customer Service Professional, you will be the first point of contact for our customers, ensuring their needs are met with efficiency, professionalism, and care.
* Be a Product Pro: Learn the ins and outs of Arvig's awesome products and services
* Solve Problems: Help customer find solutions, educate them on self-service tools, and make sure they leave every interaction happy
* Stay Connected: Handle calls, chats, emails, and face-to-face interactions with a smile and stellar communication skills
* Own the Process: Navigate billing systems, process transactions, and complete service orders like a boss
* Build Relationships: Collaborate across teams and make sure every customer feels confident and valued
What You'll Bring
* Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally- for yourself, your colleagues, and customers
* A tech-savvy problem solver who's passionate about helping others
* Stellar communications skills and the ability to explain things in a clear, friendly way
* Attention to detail
* Resiliency, dependability, and a commitment to continuous learning
* High school diploma or GED required; an associate's degree is a plus!
Your Schedule
Monday - Friday, 9:30 a.m.
6:00 p.m., and occasional Saturdays from 9:00 am to 1:00 pm.
Your Location
In-person: This position will be located in our Grand Meadow, MN office.
Experience the Benefits of a Career with Arvig
At Arvig, we offer more than just a job - we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.
* Competitive Pay; Start with a strong, competitive wage that reflects market standards, with opportunities for increases based on your performance and contributions
* Comprehensive Insurance Coverage: Protect what matters ...
....Read more...
Type: Permanent Location: Grand Meadow, US-MN
Salary / Rate: Not Specified
Posted: 2026-10-08 08:49:00
-
Customer Service Professional
$ 20.66/hr.
Arvig: Committed to Service, Dedicated to You
Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions -including high-speed internet, TV, phone, and security- to residential and business customers across Minnesota and beyond.
Our success is driven by a team of nearly 800 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge.
We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.
At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.
Discover the Arvig Advantage -a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference
What You'll Do
As a Customer Service Professional, you will be the first point of contact for our customers, ensuring their needs are met with efficiency, professionalism, and care.
* Be a Product Pro: Learn the ins and outs of Arvig's awesome products and services
* Solve Problems: Help customer find solutions, educate them on self-service tools, and make sure they leave every interaction happy
* Stay Connected: Handle calls, chats, emails, and face-to-face interactions with a smile and stellar communication skills
* Own the Process: Navigate billing systems, process transactions, and complete service orders like a boss
* Build Relationships: Collaborate across teams and make sure every customer feels confident and valued
What You'll Bring
* Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally- for yourself, your colleagues, and customers
* A tech-savvy problem solver who's passionate about helping others
* Stellar communications skills and the ability to explain things in a clear, friendly way
* Attention to detail
* Resiliency, dependability, and a commitment to continuous learning
* High school diploma or GED required; an associate's degree is a plus!
Your Schedule
Monday - Friday, 9:30 a.m.
6:00 p.m., and occasional Saturdays from 9:00 am to 1:00 pm.
Your Location
In-person: This position will be located in our Melrose, MN office.
Experience the Benefits of a Career with Arvig
At Arvig, we offer more than just a job - we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.
* Competitive Pay; Start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your performance and contributions
* Comprehensive Insurance Coverage: Protect what matters m...
....Read more...
Type: Permanent Location: Melrose, US-MN
Salary / Rate: Not Specified
Posted: 2026-10-08 08:48:56
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MEDHOST is hiring a Account Follow-up Representative.
The Account Follow-up Representative I is responsible for review and resolution of outstanding insurance balances for hospital patient accounts.
The Account Follow-up Representative I is required to learn multiple hospital systems, conduct research, and work basic outstanding insurance claims in pursuit of resolving unpaid claims.
The primary goal of an Account Follow-up Representative I is to complete tasks related to the timely resolution of accounts receivable.
The role is eligible to anyone who can work remote within the U.S.
What your impact will be:
* Timely follow-up on hospital patient accounts that are outstanding for insurance payment, including but not limited to the following processes: verify claim payment status, rebill to patient’s insurance, proration to correct financial class and notation of patient accounts with steps taken for resolution
* Work an average of 30-40 patient accounts per workday for assigned payor(s)
* Assigned Payor denials and Zero ($0) pay reports worked within 48 hours of receipt
* Communicate effectively with insurance companies for payment of outstanding insurance balances
* Understanding of the next steps needed to reach a resolution of outstanding insurance balance
* Perform research on patient accounts with outstanding insurance balances and route patient accounts through appropriate workflows
* Completes timely follow-up on assigned accounts, documents research findings in detail and notate next steps towards resolution
* Review and recommend adjustments on accounts in accordance with payor and client guidelines
* Participate in and complete projects assigned by team lead or manager to fulfill clients’ contractual agreement of services
* Work in partnership with other teams/departments regarding resolution of project issues, concerns, and workflows
* Ability to prioritize job responsibilities and manage time effectively for completion of assignments
* Complete role-based education and assigned learning courses by the designated deadlines
* Maintain the effectiveness and implementation of the MEDHOST Quality Management System and meet applicable regulatory requirements as needed
* Responsible for QMS procedures listed in QMS Procedure Crosswalk found in QMS Manual as applicable.
* Assist with other assignments as needed
* Performs other duties as assigned
Additional Administrative Duties:
* Accurately input/submit worked time by the required departmental deadlines
* Maintain basic knowledge of insurance payors and collection regulations
* Maintain basic industry knowledge through self-study and by attending training classes
* Attend and participate in team and departmental meetings
* Effectively responds to emails, telephone calls, voicemails, Microsoft Teams messages, and correspondence from patients, agencies, and facilities in a t...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-10-07 10:17:50
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Contact Center Representatives at Neighborhood greet callers on the phone and direct inbound calls, and schedule appointments for all departments and locations.
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a Contact Center Representative at Neighborhood, you'll have an important role in setting the tone for a positive patient experience.
About the Role: When you answer the phone, you are often setting the first impression a person has of Neighborhood Health Center.
You'll greet callers, use your thinking skills as you listen and consider solutions, and direct calls to department/staff as appropriate.
Responsibilities include: Answer telephone calls and assist callers Direct calls that need immediate attention to the appropriate department/staff Schedule appointment for all departments and locations in accordance with organizational guidelines Verify patient information; correct and update patient information in the computer system and obtain preferred usual provider on all patients Use the EMR to send clinical messages to the appropriate departments Document cancelled appointments in the computer Confirm appointments as directed Fill provider schedules using various reports to complete this task You will be primarily based at our Blasdell location, 4233 Lake Ave.
What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind.
These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition.
Neighborhood earned "finalist" distinction in the competition for four consecutive years.
We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills: At least one-year call center/telephone customer service experience is required EHR knowledge preferred but not required Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Able to read, write and speak the English language.
A second language of Spanish is preferred Must be available to work any shift Monday-Friday between 7:45 a.m.
and 6:00 p.m.
What We Offer: Compensation: $19.75 an hour based on a full time, 40 hour workweek Benefits: You'll have options for medical, dental, life, and supplemental insurance.
We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Feder...
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Type: Permanent Location: Blasdell, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-07 09:53:21
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Wearecurrentlyseekingaskilled&experiencedCallCenterRepresentativetojoinourteam!TheindividualhiredwilljoinafantasticopportunitytoworkwithagreatteamatUtilityBillingandCustomerServiceCenter,handlingcustomerrequestsandinquiries.Thispositionisremoteaftertrainingsolongastheexpectationsoftheroleandworkspacearemet.
Responsibilities: RespondtoandservicecustomercallsviaaninboundACDsystemoremailsviaanemailroutingclient.Service6+contactsperhour.Educateandinformcustomersonaccountrelatedbillingquestions,concernsandrequests.Provideproperresolutionthatfullymeetsallpolicies,proceduresandprotocols.Researchandanalyzeinquiriestakingappropriateactioninresolvingtheirbillingsituation.Promotepositivecustomerrelationswhilemaintainingthehigheststandardsofethics,qualityandprofessionalism.Troubleshoot,whennecessary,withpatience.Performapplicationnavigationalguidancebywalkingthecustomerthroughtheproblem-solvingprocess.Directunresolvedissuestothenextlevelofsupportpersonnel.Recordanynotableeventsandproblemsandtheirresolution.Passonanyfeedback/suggestionsfromcustomerstotheappropriateinternalteam.Identifyandsuggestpossibleimprovementstoprocedures.
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-10-07 09:53:01
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Who We Are Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007.
We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms.
Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection.
Think Ahead.
Think Olympus.
What Olympus Offers We extend our signature White Glove Service to our employees through a comprehensive total rewards package, including: Employer-sponsored medical, dental, and vision plansCompany-paid life insurance, short-term disability, and long-term disability401(k) with company matchPaid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time OffEducation Assistance Program and ongoing professional development opportunitiesWellness Lunch N LearnsEmployee perks such as pet insurance, discount programs, and a welcoming office environment At Olympus, we empower you to grow, contribute, and thrive both professionally and personally.
What You'll Do The Customer Support team members play a critical role as the frontline of our Service organization.
Customer Support Specialists are primarily responsible for assisting our agents and customers with inquires on their policies and/or quotes, processing endorsements and any billing inquiries.
Customer Support works closely with all aspects of the organization including underwriting, claims, marketing, and accounting.
Our ideal candidate will have a friendly and professional demeanor with great communication skills.
Responsibilities Promptly assist with all inquiries/needs/requests for service in a warm and friendly manner, written and verballyInput all necessary policyholder and/or loss information into system, included but not limited to Workflows, Endorsements and First Notice of Loss.Timely dispatch new claims to the appropriate unit on a rotational basis, as needed/required.Process incoming and outgoing documentation and correspondence including, but not limited to, Workflows, USPS mail, faxes, and emails.Follow company policies and procedures for business activities and equipment.Learn and understand company insurance products and processes/procedures.Gather and analyze information skillfully to develop alternative solutions.Accurately answer inquiries from agents, policyholders and other entities related to billing, payments, and policy forms, via various communication channelsFollow company policies and procedures for business activities and business equipment.Learn and understand company insurance products and process/procedures.Identify, resolve and/or escalate problems in a timely manner as required.Assist in filing, data entry, paying invoices and archiving documents for the Claims Team.Must be willing to work additional hours as part of catastrophe response.
What You'll Bring Minimum one (1) year of experience in policy service/customer se...
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Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-07 09:49:20
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Contact Center Representatives at Neighborhood greet callers on the phone and direct inbound calls, and schedule appointments for all departments and locations.
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story consider joining us at Neighborhood! As a Contact Center Representative at Neighborhood, youll have an important role in setting the tone for a positive patient experience.
About the Role: When you answer the phone, you are often setting the first impression a person has of Neighborhood Health Center.
Youll greet callers, use your thinking skills as you listen and consider solutions, and direct calls to department/staff as appropriate.
Responsibilities include: Answer telephone calls and assist callers Direct calls that need immediate attention to the appropriate department/staff Schedule appointment for all departments and locations in accordance with organizational guidelines Verify patient information; correct and update patient information in the computer system and obtain preferred usual provider on all patients Use the EMR to send clinical messages to the appropriate departments Document cancelled appointments in the computer Confirm appointments as directed Fill provider schedules using various reports to complete this task You will be primarily based at our Mattina location, 300 Niagara St.
What its Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind.
These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition.
Neighborhood earned finalist distinction in the competition for four consecutive years.
We are a group of flexible and kind individuals who are open to each others ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills: At least one-year call center/telephone customer service experience is required EHR knowledge preferred but not required Kindness: you treat each person with respect and compassion, valuing each persons story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others unique perspectives, and will collaborate to meet shared goals Able to read, write and speak the English language.
A second language of Spanish is preferred Must be available to work any shift Monday-Friday between 7:45 a.m.
and 6:00 p.m.
What We Offer: Compensation: $19.75 an hour based on a full time, 40 hour workweek Benefits: Youll have options for medical, dental, life, and supplemental insurance.
We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualif...
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Type: Permanent Location: Buffalo, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-07 09:49:05
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Join our Customer Experience team and be part of a dynamic environment where youll help jewelers worldwide create unforgettable moments for their customers! The Customer Care Operations team supports call center excellence by partnering with leadership to optimize staffing, streamline training, and ensure a balance of structure and flexibility.
The team drives performance through data-driven planning, ongoing development, and real-time workforce management.
Were looking for a proactive, people-focused leader to join our team as Customer Care Manager.
In this role, youll lead a high-performing call center team, drive exceptional customer experiences, and foster a positive solutions-focused culture.
Youll empower your team to make great decisions, solve problems before they arise, and continuously improve how we serve our customers.
Youll have the opportunity to lead a motivated team, make a real impact on customer loyalty, and be part of a culture that values innovation, empowerment, and exceptional service.
Key Responsibilities Lead, coach, and develop your team to perform at their best.Create a culture of trust, accountability, and continuous improvement.Ensure every customer interaction is handled with professionalism, empathy, and efficiency.Proactively identify and address customer needs, resolving escalations quickly.Oversee daily call center operations, ensuring performance targets are met.Improve policies, processes, and workflows to boost efficiency and satisfaction.Monitor and report on performance, trends, and opportunities.Collaborate across departments to deliver seamless service.
Basic Qualifications Proven leadership in a customer service or call center environment.Strong communication, decision-making, and problem-solving skills.Ability to adapt quickly and stay positive under pressure.Self-motivated, proactive, and committed to excellence.Flexible schedule to meet evolving business needs.
Preferred Qualifications Preferred experience with the below systems or equivalent OracleFive9VerintLevelAISalesforce
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Type: Permanent Location: Lafayette, US-LA
Salary / Rate: Not Specified
Posted: 2026-10-07 09:48:40
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Join our Customer Experience team and be part of a dynamic environment where youll help jewelers worldwide create unforgettable moments for their customers! The Customer Care Operations team supports call center excellence by partnering with leadership to optimize staffing, streamline training, and ensure a balance of structure and flexibility.
The team drives performance through data-driven planning, ongoing development, and real-time workforce management.
Were looking for a dedicated, customer-focused professional to join our team as Assistant Customer Care Manager.
In this role, youll support leadership in guiding the customer care team, helping ensure every interaction is handled with professionalism, empathy, and efficiency.
Youll assist with coaching, handle escalations, and contribute to improving customer experiences.
Key Responsibilities Support leadership in coaching and guiding the customer care team.Help address escalated customer concerns with urgency and care.Provide feedback and encouragement to team members to enhance performance.Assist with monitoring service levels and identifying areas for improvement.Participate in onboarding and training new team members.Maintain accurate and timely updates in CRM and other systems.Collaborate with leadership to improve processes, workflows, and customer experiences.Assist with daily reporting needs.
Basic Qualifications Strong communication, decision-making, and problem-solving skills.Ability to adapt quickly and stay positive under pressure.Self-motivated, proactive, and committed to excellence.Flexible schedule to meet evolving business needs.
Preferred Qualifications Management experience in a customer service or call center environment.Experience with the below systems or equivalent OracleFive9VerintLevelAISalesforce
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Type: Permanent Location: Lafayette, US-LA
Salary / Rate: Not Specified
Posted: 2026-10-07 09:48:39
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About Us Steves & Sons, a proud 160-year-old family-owned door manufacturer, is a leader in the millwork industry, dedicated to craftsmanship and quality.
We are seeking a diligent and customer-focused individual to join our team in Lebanon, TN, and act as the crucial link between our customers, sales team, production, and logistics.
Job Summary We are seeking a proactive Customer Service Representative to expertly manage the full customer order cycle, from initial quotation through to final delivery.
This vital on-site role requires strong organizational skills and attention to detail to ensure seamless communication and efficient order fulfillment, upholding Steves & Sons' commitment to exceptional customer service and timely delivery.
Key Responsibilities Work schedule: Monday through Friday, 10:00 a.m.
to 7:00 p.m.Order Management:Accurately process and enter customer orders into our management system, review details (pricing, quantities, specs), and provide timely confirmations and updates.Customer Communication:Respond promptly and professionally to all customer inquiries, emails, and quote requests, building strong relationships through consistent, clear communication.Sales Support: Assist sales managers with account setup, pricing management, and maintaining customer profiles, supporting special pricing, contracts, and specific requirements.Production & Logistics Coordination:Collaborate closely with the Master Scheduler, Quality, and Shipping departments to align production schedules, release production orders, coordinate shipping with carriers (e.g., JB Hunt), and track shipments for on-time delivery.Cross-Functional Collaboration:Serve as the primary communication link between sales, production, quality, and logistics teams to efficiently resolve order issues, discrepancies, or customer concerns.
Qualifications/Requirements Proven experience in customer service, order management, or a similar role within a manufacturing or distribution environment is preferred.Strong organizational skills and exceptional attention to detail.Excellent communication and interpersonal skills, with a professional phone and email manner.Ability to coordinate multiple departments and prioritize tasks in a fast-paced environment.Proficiency with order management systems, ERP software, and Microsoft Office Suite.A collaborative approach to problem-solving and a commitment to meeting customer expectations.
What We Offer An opportunity to be a key player in a respected, long-standing family-owned company.A collaborative and customer-centric work environment.Professional growth and development opportunities.Competitive compensation and benefits package.
Compensation/Benefits Competitive Annual SalaryYear-End BonusesMedical, Dental, Vision Insurance401(k) with employer matchPaid Time Off (PTO) How to Apply If you're a motivated and detail-oriented professional with a passion for providing outstanding customer service in a manufacturing setting, please submit yo...
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Type: Permanent Location: Lebanon, US-TN
Salary / Rate: Not Specified
Posted: 2026-10-07 09:15:47
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Part-Time Lead Generator / Customer Service Representative Pay: $18.00 per hour + Commission & Bonus Opportunities Job Type: Part-Time (up to 30 hours per week) Schedule: Includes weekends and occasional evenings Make a Difference, Meet New People, and Build Your Skills Are you outgoing, friendly, and looking for a flexible part-time position? If you enjoy talking with people, building connections, and helping families learn about cleaner, healthier water, this could be the perfect opportunity for you! Atlantic Blue Water Services is seeking enthusiastic and motivated Part-Time Lead Generators / Customer Service Representatives to represent our company at retail locations, events, and promotional activities.
You'll be the first point of contact with potential customers, helping create interest in our whole-home water treatment solutions and connecting qualified customers with our sales team.
No high-pressure sales experience is requiredwe'll provide training and support.
If you're confident, personable, and enjoy starting conversations, we'd love to hear from you! What You'll Do Represent Atlantic Blue Water Services at retail store locations, events, and promotional activities Approach and engage shoppers in friendly, professional conversations Educate potential customers about the benefits of water treatment and whole-home water systems Collect accurate customer information and qualify leads for follow-up by our sales team Provide an excellent customer experience and answer general questions about our products and services Follow company procedures for accurately entering and documenting customer and lead information Meet established lead-generation and performance goals Maintain a professional appearance and represent the Atlantic Blue Water Services brand positively Share customer questions and feedback with management and the marketing team to help improve outreach efforts Set up and break down promotional displays and materials as needed Maintain an organized and professional display area Perform other related duties as assigned What We're Looking For Strong communication and interpersonal skills An outgoing, friendly personality with a natural ability to connect with people Comfortable approaching and starting conversations with shoppers Ability to work independently and stay motivated throughout the shift Ability to accurately collect and enter customer information Reliable, professional, and dependable Ability to follow established procedures and performance expectations Availability to work weekends and occasional evenings Previous customer service, retail, sales, or lead-generation experience is a plusbut not required Must be at least 18 years old Ability to stand for extended periods, up to approximately 8 hours as needed Ability to lift and carry up to 50 pounds and set up/break down promotional displays when necessary What We Offer $18.00 per hour base pay Commission and bonus opportunities Flexible part-time scheduling Paid trai...
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Type: Permanent Location: Forest Hill, US-MD
Salary / Rate: Not Specified
Posted: 2026-10-07 09:15:17
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Customer Service Professional
$ 20.66/hr.
Arvig: Committed to Service, Dedicated to You
Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions -including high-speed internet, TV, phone, and security- to residential and business customers across Minnesota and beyond.
Our success is driven by a team of nearly 800 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge.
We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.
At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.
Discover the Arvig Advantage -a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference
What You'll Do
As a Customer Service Professional, you will be the first point of contact for our customers, ensuring their needs are met with efficiency, professionalism, and care.
* Be a Product Pro: Learn the ins and outs of Arvig's awesome products and services
* Solve Problems: Help customer find solutions, educate them on self-service tools, and make sure they leave every interaction happy
* Stay Connected: Handle calls, chats, emails, and face-to-face interactions with a smile and stellar communication skills
* Own the Process: Navigate billing systems, process transactions, and complete service orders like a boss
* Build Relationships: Collaborate across teams and make sure every customer feels confident and valued
What You'll Bring
* Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally- for yourself, your colleagues, and customers
* A tech-savvy problem solver who's passionate about helping others
* Stellar communications skills and the ability to explain things in a clear, friendly way
* Attention to detail
* Resiliency, dependability, and a commitment to continuous learning
* High school diploma or GED required; an associate's degree is a plus!
Your Schedule
Monday - Friday, 9:30 a.m.
6:00 p.m., and occasional Saturdays from 9:00 am to 1:00 pm.
Your Location
In-person: This position will be located in our Bigfork, MN office.
Experience the Benefits of a Career with Arvig
At Arvig, we offer more than just a job - we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.
* Competitive Pay; Start with a strong, competitive wage that reflects market standards, with opportunities for increases based on your performance and contributions
* Comprehensive Insurance Coverage: Protect what matters m...
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Type: Permanent Location: Bigfork, US-MN
Salary / Rate: Not Specified
Posted: 2026-10-07 08:41:06
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Greif is a global leader in performance packaging located in 40 countries.
The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
To Be the Advantage That Helps Our Customers Win.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
035711 DISTRIBUTION PLANNER (Open)
Job Description:
Key Responsibilities
* Interacts with customers via telephone, email, online chat, or in person to provide top level support and advance information on products or services.
* Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
* Communicates pricing, shipping dates and appropriate order information to customer to ensure order fulfillment and satisfaction.
* Contacts customers to respond to advanced inquiries or to notify them of claim investigation results or any planned adjustments.
* Collects and enters orders for new or additional products or services.
* Supports inside and outside sales.
* Updates and maintains files, including data entry.
* Fields second level escalated and advanced customer problems and needs; when the issue is beyond the coordinator’s knowledge, forwards to the assigned specialist or other appropriate colleagues.
* Trains new Customer Service Coordinators.
* Performs other duties as assigned.
Education and Experience
* Typically possesses a high school diploma and 4-5 years of experience.
Knowledge and Skills
* Exceptional skills in verbal and written communications.
* In-depth knowledge of product.
* Proficient computer skills with the ability to learn new software.
* Solid knowledge of basic office equipment (i.e.
copiers, fax machines, calculators, etc.).
* Excellent organization and data entry skills.
* Good attention to detail.
* Self starter that can work with minimal supervision.
At Greif, we believe that our colleagues are the center of our success.
Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.
Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates.
While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com.
All communication from Greif reg...
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Type: Permanent Location: Monterray, MX-NLE
Salary / Rate: Not Specified
Posted: 2026-10-06 11:44:43
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Job Title: Associate Technical Support Consultant
Experience: Fresher / 0–1 year
Location: Remote
Employment Type: Full-Time
Department: Technical Support / Customer Support
Job Summary
We are looking for a motivated and technically inclined Associate Technical Support Consultant to join our Technical Support team.
This is an entry-level opportunity for a fresher who is passionate about technology, problem-solving, and helping customers.
The successful candidate will receive training on our enterprise healthcare software products and support processes and will work closely with experienced consultants to troubleshoot and resolve customer issues.
The role provides an opportunity to develop expertise in enterprise applications, databases, interfaces, application troubleshooting, incident management, and healthcare IT systems.
Key Responsibilities
* Provide first-level technical support to customers using enterprise healthcare software applications.
* Investigate, troubleshoot, and resolve application and technical issues reported through ServiceNow or other ticketing systems.
* Analyse reported problems by gathering relevant information, reviewing logs, identifying error messages, and following established troubleshooting procedures.
* Follow documented Standard Operating Procedures (SOPs), Knowledge Articles, and troubleshooting guides to resolve common issues.
* Perform basic application configuration, validation, and troubleshooting activities under the guidance of senior team members.
* Collaborate with senior technical consultants, development, infrastructure, database, interface, and other technical teams when additional expertise is required.
* Maintain accurate and detailed case documentation, including troubleshooting steps, findings, resolution, and customer communication.
* Meet defined SLA, productivity, quality, and customer satisfaction expectations.
* Participate in knowledge-transfer sessions and continuously build knowledge of supported products.
* Identify recurring issues and contribute ideas for improving knowledge articles, SOPs, automation, and support processes.
* Use available tools, documentation, and AI-assisted troubleshooting capabilities responsibly to improve investigation efficiency and resolution quality.
* Communicate clearly and professionally with customers and internal teams through email, chat, and support calls.
* Participate in rotational shifts, including evening/night/weekend coverage, based on business requirements.
* Escalate critical or high-impact issues promptly and ensure appropriate follow-up until resolution.
Required Qualifications
* Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Electronics, or a related technical discipline.
* Fresh graduates with strong technical aptitude are e...
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Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: 212890
Posted: 2026-10-06 10:25:34
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: 2nd Shift Customer Care Representative
Location: Remote Missouri
Hourly Rate: $15.75
*
*Shifts will primarily start after 2pm CST and many also include weekends.
(Examples Include: 2:00pm-10:30pm, 2:30pm-11:00pm, 3:00pm-11:30pm)
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Missouri
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our emplo...
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Type: Permanent Location: Jefferson City, US-MO
Salary / Rate: Not Specified
Posted: 2026-10-06 09:12:03
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Job ID: 528390
CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America.
Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.
Job Summary
We are seeking a highly motivated Payroll Contact Center Specialist who will serves as the first point of contact for employees with payroll-related inquiries.
This role is responsible for delivering timely, accurate, and high-quality customer service, while ensuring compliance with company policies, federal/state regulations, and payroll best practice.
What Shared Services Does
A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality.
By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency.
SSC's primary functions include:
* O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
* R2R (Record-to-Report): Enables robust financial reporting and accounting.
* P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships.
Manages the Travel and Expense program.
* Center of Excellence: Drives innovation and continuous improvement.
* Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.
Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.
Key Responsibilities
* Respond to inbound inquiries via phone, email, or ticketing system related to payroll, timekeeping, and tax issues.
* Research and resolve payroll discrepancies and escalate complex cases as necessary.
* Educate employees on payroll policies, timelines, and resources.
* Maintain detailed case documentation and track issue resolution progress.
* Collaborate with Payroll, HR, and IT teams to improve processes and enhance employee experience.
* Identify trends in contact center tickets and recommend solutions to recurring issues.
* Assist in preparing payroll reports and audits as requested.
* Participate in cross-functional projects aimed at improving finance operations and control frameworks.
* Perform other related duties as assigned.
Education & Qualifications
* Bachelor's degree or equivalent work experience (required).
* Minimum 2 years of multi-corporation, multi-state payroll processing or business environment experience required.
* Payroll certification (FPC/CPP) strongly preferred.
* Experience in a large payroll processing or contact center preferred.
* Basic knowledge of payroll principles, wage and hour law, payroll taxes, and wage attachments required.
* PC literate: Windows, Excel, Word, Outlook, an...
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Type: Permanent Location: Alpharetta, US-GA
Salary / Rate: Not Specified
Posted: 2026-10-04 08:28:36
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Customer Service Specialist
Location:Lisle, IL | Onsite Role
Travel: Less than 5%
Due to the global nature of this role, occasional early morning or evening meetings may be required.
Your Job
Do you enjoy building strong customer relationships, solving complex challenges, and collaborating across global teams to drive business results?
As a Customer Service Specialist, you will support strategic hyperscale and AI-driven customer programs through key Electronics Manufacturing Services (EMS) partners.
This newly created position reflects the continued growth of Molex's AI and hyperscale business and offers the opportunity to support some of the industry's most important technology customers.
You will serve as a critical link between customers, sales, supply chain, manufacturing, and business teams to ensure successful order execution, proactive communication, and effective issue resolution.
Our Team
Our customer service division is at the heart of our operations, partnering closely with customers, sales, supply chain, manufacturing, and business teams to deliver exceptional customer experiences and business results.
This newly created role supports the continued growth of Molex's hyperscale and AI-related business.
Working with global teams and strategic EMS partners, you will help support leading technology and cloud infrastructure customers while solving complex supply chain and customer challenges.
This is an opportunity to create value for customers and Molex while contributing to one of our fastest-growing market segments.
What You Will Do
* Interact with internal and external customers daily via email, phone, and Salesforce Service Cloud.
* Support the order management process, including pre- and post-order activities such as order entry, order maintenance, expedites, customer inquiries, new product introduction (NPI) activities, and escalations.
* Support strategic EMS and hyperscale customer accounts, including Tier 1 subcontractors, with a focus on supply chain execution and customer satisfaction.
* Monitor customer demand, forecasting, order activity, and operational metrics to identify potential risks and drive resolution before customer impact occurs.
* Manage customer portals and ensure timely updates regarding order status, supply availability, demand changes, and business-critical issues.
* Partner with sales, planning, manufacturing, logistics, and supply chain teams to coordinate customer requirements and deliver effective solutions.
* Lead coordination efforts for customer escalations by gathering information, facilitating cross-functional action plans, and communicating status updates to stakeholders.
* Collaborate with global teams and utilize reporting tools, business systems, and customer data to support customer requirements, business continuity, and informed decision-making.
* Understand customer contracts, service expectations, and business requirements to ensure succ...
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Type: Permanent Location: Lisle, US-IL
Salary / Rate: Not Specified
Posted: 2026-10-03 10:55:17
-
Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Wisconsin
Hourly Rate: $18.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Wisconsin
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan with ...
....Read more...
Type: Permanent Location: Madison, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-03 10:38:29
