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At Rockland Trust, we believe that each relationship matters – and that starts with our Call Center Representatives.
We take pride in the care and excellent service provided by our call center staff.
We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Variety is the spice of life, and we have it in spades!
As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.
We have a fantastic training program that will prepare and support you throughout your career with ongoing classes.
Service incoming customer calls following established policies and procedures in an efficient and quality manner.
RESPONSIBILITIES
* Ensure every transaction is processed correctly by confirming transaction with caller to ensure a mutual understanding.
* Identify opportunities to grow customer relationships with bank through referral programs.
* Utilize all available resources, and communication skills to resolve customer inquiries or issues to avoid escalation to extent possible.
* Complete all training requirements on time.
* Identify process improvement ideas with CIC management team.
* Become a candidate to act as a peer coach for new hire representatives.
* Communicate system issues promptly to management.
* Other duties as assigned by CIC management team.
QUALIFICATIONS
* High School diploma required (4 year college degree or equivalent work experience preferred)
* Fluency in Spanish or Portuguese strongly preferred.
* Basic understanding of banking or finance
* Good communication, problem solving, and organizational/time management skills required
* Prior customer service experience preferred.
Prior sales experience a plus.
* Proficient computer skills, use of Microsoft Office, and ability to navigate multiple systems without assistance
Our goal is to offer our colleagues the most generous benefits package possible.
We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance.
Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!
At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected vet...
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Type: Permanent Location: Plymouth, US-MA
Salary / Rate: Not Specified
Posted: 2025-04-02 08:26:28
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Customer Management
Job Sub Function:
Customer Service Operations
Job Category:
Professional
All Job Posting Locations:
Issy-les-Moulineaux, France
Job Description:
En front office, vous traitez les commandes entrantes et sortantes, les demandes de renseignements, les réclamations et les informations via de multiples outils de communication.
Vous mettez tout en œuvre pour gérer efficacement la relation client et vous contribuez à apporter une valeur ajoutée au service en interne et en externe.
Vous contribuez à l’optimisation du niveau de service en assurant une excellente prestation de service à chaque interaction et en veillant à la résolution au premier contact pour valoriser l'expérience client.
Activités principales
• Traiter toutes les commandes, demandes de renseignements, réclamations et informations générales par téléphone/e-mail
• Maintenir les métriques SLA et EMEA (y compris les KPI associés au rôle)
• Traiter manuellement les commandes EDI et eCommerce tombées en erreur
• Contribuer à l'automatisation des commandes via l'EDI et le eCommerce en collaboration avec des partenaires internes
• Gérer les notes de crédit et de débit
• Gérer les créations et modifications de comptes client
• Suivre les retours
• Acquérir la connaissance produits, les connaissances commerciales et techniques pour gérer les relations avec les clients
• Gérer des rappels produit
• Gérer des appels sortants
• Soutenir les partenaires commerciaux
• Soutenir les initiatives de vente et de marketing
Connaissances, compétences et aptitudes requises
Indispensable:
• Bilingue Anglais/Français
- Maîtrise du Neerlandais
• Expérience dans un Service Client, de préférence en centre d’appels.
• Empathie, capacité à faire preuve de compréhension et à trouver des solutions pour valoriser le client
• Esprit d'équipe, motivation et engagement
• Capacité à communiquer ouvertement à l’écrit et à l’oral
• Approche proactive de la résolution des réclamations
• Bonnes compétences en informatique, y compris la saisie de données
• Capacité à être efficace sous pression et à travailler dans un environnement au rythme rapide et soutenu, réactivité
• Compétences organisationnelles, numérique...
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Type: Permanent Location: Issy-les-Moulineaux, FR-92
Salary / Rate: Not Specified
Posted: 2025-04-02 08:16:41
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Your Job
Phillips-Medisize, a Molex Company, is seeking a dynamic and proactive Customer Account professional for our Customer Service team.
The position will serve as primary customer contact and facilitate communication between all appropriate facility personnel and customers.
Establish and maintain mutually rewarding relations with internal and external customers by ensuring customer expectations are being met.
Our Team
Phillips-Medisize is a Medical Device Manufacturer that works with Plastic Injection Molding of the parts.
The Maintenance team has four team members and the supervisor.
They are very supportive group of both internal and external customers who enjoy learning and sharing knowledge with each other.
This role has a variety of tasks that offer new challenges and growing opportunities.
What You Will Do
* Serve as an escalation point for critical customer issues and concerns
* Engage directly with Sales Account Managers, customers, Molex Sales team members and other resources as needed to resolve issues in support of customer satisfaction and company growth.
* Develop and use metrics and measurements to determine effectiveness and efficiency.
* Develop and use business systems, policies, procedures and resources to meet or exceed corporate objectives for delivery performance.
* Manage Shipping coordination with Ops, Quality, Warehouse, and Shipping teams
* Communicate accurate and timely information regarding customer purchase and shipping requirements and concerns throughout the organization and provide feedback of capabilities to customers
* Work collaboratively with all departments to provide the most efficient and effective service to our customers
* Negotiate on issues pertaining to quantity, pricing, and delivery
* Research and follow-up on sales order changes, RFQs, cancellations, pricing issues, complaints, corrective actions, etc
* Ensure appropriate recordkeeping and documentation associated with all customer service processes and procedures
* High level of effectiveness in communication of information through verbal, written and presentation formats with customers, internal stakeholders and team members.
Who You Are (Basic Qualifications)
Three (3) years or more Internal Account Management or Business-to-Business Customer Service experienceOne (1) year or more experience combined in manufacturing, transportation, or logistics industryExperience with production scheduling system or related manufacturing systems
What Will Put You Ahead
* Bachelor's degree
* Five (5) years or more Account Management or Customer Service experience
* Previous ERP system experience - SAP, Oracle, IQMS, or like system
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available...
....Read more...
Type: Permanent Location: Clinton, US-MA
Salary / Rate: Not Specified
Posted: 2025-04-01 08:18:19
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Position: Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk
We are seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, Phone Interviews or Paid Surveys.
With most of our paid surveys, you have the option to participate remotely online or in-person.
This is a great way to earn additional income from the comfort of your home.
Job Requirements:
* Participate by completing written and/or oral instructions.
* Complete written survey provided for each panel.
* MUST actually use products and/or services, if provided.
Then be ready to discuss PRIOR to meeting date.
Qualifications:
* Must have either a smart phone with working camera or webcam on desktop/laptop.
* Must have access to high speed internet
* Desire to fully participate in one or several of the given topics
* Ability to read, understand, and follow oral and written instructions.
* Data entry clerk experience is not necessary
Job Benefits:
* Flexibility to take part in discussions online or in-person.
* No commute needed if you choose to work from home remotely.
* No minimum hours.
You can do this part-time or full-time
* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
* You get to review and use new products or services before they are launched to the public.
This position is perfect for anyone looking for temporary, part-time or full-time work.
The hours are flexible and no previous experience is needed.
If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.
*Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
....Read more...
Type: Permanent Location: Sheffield, GB-SHF
Salary / Rate: Not Specified
Posted: 2025-03-31 08:06:18
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Position: Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk
We are seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, Phone Interviews or Paid Surveys.
With most of our paid surveys, you have the option to participate remotely online or in-person.
This is a great way to earn additional income from the comfort of your home.
Job Requirements:
* Participate by completing written and/or oral instructions.
* Complete written survey provided for each panel.
* MUST actually use products and/or services, if provided.
Then be ready to discuss PRIOR to meeting date.
Qualifications:
* Must have either a smart phone with working camera or webcam on desktop/laptop.
* Must have access to high speed internet
* Desire to fully participate in one or several of the given topics
* Ability to read, understand, and follow oral and written instructions.
* Data entry clerk experience is not necessary
Job Benefits:
* Flexibility to take part in discussions online or in-person.
* No commute needed if you choose to work from home remotely.
* No minimum hours.
You can do this part-time or full-time
* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
* You get to review and use new products or services before they are launched to the public.
This position is perfect for anyone looking for temporary, part-time or full-time work.
The hours are flexible and no previous experience is needed.
If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.
*Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
....Read more...
Type: Permanent Location: Liverpool, GB-LIV
Salary / Rate: Not Specified
Posted: 2025-03-31 08:06:16
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Position: Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk
We are seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, Phone Interviews or Paid Surveys.
With most of our paid surveys, you have the option to participate remotely online or in-person.
This is a great way to earn additional income from the comfort of your home.
Job Requirements:
* Participate by completing written and/or oral instructions.
* Complete written survey provided for each panel.
* MUST actually use products and/or services, if provided.
Then be ready to discuss PRIOR to meeting date.
Qualifications:
* Must have either a smart phone with working camera or webcam on desktop/laptop.
* Must have access to high speed internet
* Desire to fully participate in one or several of the given topics
* Ability to read, understand, and follow oral and written instructions.
* Data entry clerk experience is not necessary
Job Benefits:
* Flexibility to take part in discussions online or in-person.
* No commute needed if you choose to work from home remotely.
* No minimum hours.
You can do this part-time or full-time
* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
* You get to review and use new products or services before they are launched to the public.
This position is perfect for anyone looking for temporary, part-time or full-time work.
The hours are flexible and no previous experience is needed.
If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.
*Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
....Read more...
Type: Permanent Location: Nottingham, GB-NGM
Salary / Rate: Not Specified
Posted: 2025-03-31 08:06:16
-
Position: Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk
We are seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, Phone Interviews or Paid Surveys.
With most of our paid surveys, you have the option to participate remotely online or in-person.
This is a great way to earn additional income from the comfort of your home.
Job Requirements:
* Participate by completing written and/or oral instructions.
* Complete written survey provided for each panel.
* MUST actually use products and/or services, if provided.
Then be ready to discuss PRIOR to meeting date.
Qualifications:
* Must have either a smart phone with working camera or webcam on desktop/laptop.
* Must have access to high speed internet
* Desire to fully participate in one or several of the given topics
* Ability to read, understand, and follow oral and written instructions.
* Data entry clerk experience is not necessary
Job Benefits:
* Flexibility to take part in discussions online or in-person.
* No commute needed if you choose to work from home remotely.
* No minimum hours.
You can do this part-time or full-time
* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
* You get to review and use new products or services before they are launched to the public.
This position is perfect for anyone looking for temporary, part-time or full-time work.
The hours are flexible and no previous experience is needed.
If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.
*Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
....Read more...
Type: Permanent Location: Birmingham, GB-BIR
Salary / Rate: Not Specified
Posted: 2025-03-31 08:06:15
-
Position: Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk
We are seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, Phone Interviews or Paid Surveys.
With most of our paid surveys, you have the option to participate remotely online or in-person.
This is a great way to earn additional income from the comfort of your home.
Job Requirements:
* Participate by completing written and/or oral instructions.
* Complete written survey provided for each panel.
* MUST actually use products and/or services, if provided.
Then be ready to discuss PRIOR to meeting date.
Qualifications:
* Must have either a smart phone with working camera or webcam on desktop/laptop.
* Must have access to high speed internet
* Desire to fully participate in one or several of the given topics
* Ability to read, understand, and follow oral and written instructions.
* Data entry clerk experience is not necessary
Job Benefits:
* Flexibility to take part in discussions online or in-person.
* No commute needed if you choose to work from home remotely.
* No minimum hours.
You can do this part-time or full-time
* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
* You get to review and use new products or services before they are launched to the public.
This position is perfect for anyone looking for temporary, part-time or full-time work.
The hours are flexible and no previous experience is needed.
If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.
*Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-03-31 08:06:13
-
Position: Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk
We are seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, Phone Interviews or Paid Surveys.
With most of our paid surveys, you have the option to participate remotely online or in-person.
This is a great way to earn additional income from the comfort of your home.
Job Requirements:
* Participate by completing written and/or oral instructions.
* Complete written survey provided for each panel.
* MUST actually use products and/or services, if provided.
Then be ready to discuss PRIOR to meeting date.
Qualifications:
* Must have either a smart phone with working camera or webcam on desktop/laptop.
* Must have access to high speed internet
* Desire to fully participate in one or several of the given topics
* Ability to read, understand, and follow oral and written instructions.
* Data entry clerk experience is not necessary
Job Benefits:
* Flexibility to take part in discussions online or in-person.
* No commute needed if you choose to work from home remotely.
* No minimum hours.
You can do this part-time or full-time
* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
* You get to review and use new products or services before they are launched to the public.
This position is perfect for anyone looking for temporary, part-time or full-time work.
The hours are flexible and no previous experience is needed.
If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.
*Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-03-31 08:06:12
-
Position: Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk
We are seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, Phone Interviews or Paid Surveys.
With most of our paid surveys, you have the option to participate remotely online or in-person.
This is a great way to earn additional income from the comfort of your home.
Job Requirements:
* Participate by completing written and/or oral instructions.
* Complete written survey provided for each panel.
* MUST actually use products and/or services, if provided.
Then be ready to discuss PRIOR to meeting date.
Qualifications:
* Must have either a smart phone with working camera or webcam on desktop/laptop.
* Must have access to high speed internet
* Desire to fully participate in one or several of the given topics
* Ability to read, understand, and follow oral and written instructions.
* Data entry clerk experience is not necessary
Job Benefits:
* Flexibility to take part in discussions online or in-person.
* No commute needed if you choose to work from home remotely.
* No minimum hours.
You can do this part-time or full-time
* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
* You get to review and use new products or services before they are launched to the public.
This position is perfect for anyone looking for temporary, part-time or full-time work.
The hours are flexible and no previous experience is needed.
If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.
*Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-03-31 08:06:12
-
Position: Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk
We are seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, Phone Interviews or Paid Surveys.
With most of our paid surveys, you have the option to participate remotely online or in-person.
This is a great way to earn additional income from the comfort of your home.
Job Requirements:
* Participate by completing written and/or oral instructions.
* Complete written survey provided for each panel.
* MUST actually use products and/or services, if provided.
Then be ready to discuss PRIOR to meeting date.
Qualifications:
* Must have either a smart phone with working camera or webcam on desktop/laptop.
* Must have access to high speed internet
* Desire to fully participate in one or several of the given topics
* Ability to read, understand, and follow oral and written instructions.
* Data entry clerk experience is not necessary
Job Benefits:
* Flexibility to take part in discussions online or in-person.
* No commute needed if you choose to work from home remotely.
* No minimum hours.
You can do this part-time or full-time
* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
* You get to review and use new products or services before they are launched to the public.
This position is perfect for anyone looking for temporary, part-time or full-time work.
The hours are flexible and no previous experience is needed.
If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.
*Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-03-31 08:06:11
-
Position: Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk
We are seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, Phone Interviews or Paid Surveys.
With most of our paid surveys, you have the option to participate remotely online or in-person.
This is a great way to earn additional income from the comfort of your home.
Job Requirements:
* Participate by completing written and/or oral instructions.
* Complete written survey provided for each panel.
* MUST actually use products and/or services, if provided.
Then be ready to discuss PRIOR to meeting date.
Qualifications:
* Must have either a smart phone with working camera or webcam on desktop/laptop.
* Must have access to high speed internet
* Desire to fully participate in one or several of the given topics
* Ability to read, understand, and follow oral and written instructions.
* Data entry clerk experience is not necessary
Job Benefits:
* Flexibility to take part in discussions online or in-person.
* No commute needed if you choose to work from home remotely.
* No minimum hours.
You can do this part-time or full-time
* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
* You get to review and use new products or services before they are launched to the public.
This position is perfect for anyone looking for temporary, part-time or full-time work.
The hours are flexible and no previous experience is needed.
If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.
*Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
....Read more...
Type: Permanent Location: Edmonton, CA-AB
Salary / Rate: Not Specified
Posted: 2025-03-31 08:06:11
-
Position: Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk
We are seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, Phone Interviews or Paid Surveys.
With most of our paid surveys, you have the option to participate remotely online or in-person.
This is a great way to earn additional income from the comfort of your home.
Job Requirements:
* Participate by completing written and/or oral instructions.
* Complete written survey provided for each panel.
* MUST actually use products and/or services, if provided.
Then be ready to discuss PRIOR to meeting date.
Qualifications:
* Must have either a smart phone with working camera or webcam on desktop/laptop.
* Must have access to high speed internet
* Desire to fully participate in one or several of the given topics
* Ability to read, understand, and follow oral and written instructions.
* Data entry clerk experience is not necessary
Job Benefits:
* Flexibility to take part in discussions online or in-person.
* No commute needed if you choose to work from home remotely.
* No minimum hours.
You can do this part-time or full-time
* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
* You get to review and use new products or services before they are launched to the public.
This position is perfect for anyone looking for temporary, part-time or full-time work.
The hours are flexible and no previous experience is needed.
If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.
*Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
....Read more...
Type: Permanent Location: Ottawa, CA-ON
Salary / Rate: Not Specified
Posted: 2025-03-31 08:06:11
-
Position: Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk
We are seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, Phone Interviews or Paid Surveys.
With most of our paid surveys, you have the option to participate remotely online or in-person.
This is a great way to earn additional income from the comfort of your home.
Job Requirements:
* Participate by completing written and/or oral instructions.
* Complete written survey provided for each panel.
* MUST actually use products and/or services, if provided.
Then be ready to discuss PRIOR to meeting date.
Qualifications:
* Must have either a smart phone with working camera or webcam on desktop/laptop.
* Must have access to high speed internet
* Desire to fully participate in one or several of the given topics
* Ability to read, understand, and follow oral and written instructions.
* Data entry clerk experience is not necessary
Job Benefits:
* Flexibility to take part in discussions online or in-person.
* No commute needed if you choose to work from home remotely.
* No minimum hours.
You can do this part-time or full-time
* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
* You get to review and use new products or services before they are launched to the public.
This position is perfect for anyone looking for temporary, part-time or full-time work.
The hours are flexible and no previous experience is needed.
If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.
*Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
....Read more...
Type: Permanent Location: Montreal, CA-QC
Salary / Rate: Not Specified
Posted: 2025-03-31 08:06:10
-
Position: Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk
We are seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, Phone Interviews or Paid Surveys.
With most of our paid surveys, you have the option to participate remotely online or in-person.
This is a great way to earn additional income from the comfort of your home.
Job Requirements:
* Participate by completing written and/or oral instructions.
* Complete written survey provided for each panel.
* MUST actually use products and/or services, if provided.
Then be ready to discuss PRIOR to meeting date.
Qualifications:
* Must have either a smart phone with working camera or webcam on desktop/laptop.
* Must have access to high speed internet
* Desire to fully participate in one or several of the given topics
* Ability to read, understand, and follow oral and written instructions.
* Data entry clerk experience is not necessary
Job Benefits:
* Flexibility to take part in discussions online or in-person.
* No commute needed if you choose to work from home remotely.
* No minimum hours.
You can do this part-time or full-time
* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
* You get to review and use new products or services before they are launched to the public.
This position is perfect for anyone looking for temporary, part-time or full-time work.
The hours are flexible and no previous experience is needed.
If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.
*Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
....Read more...
Type: Permanent Location: Calgary, CA-AB
Salary / Rate: Not Specified
Posted: 2025-03-31 08:06:10
-
Customer Support Analyst I
The Customer Support Analyst I provides professional phone and email support to MEDHOST customers utilizing MEDHOST applications.
Primary Duties and Responsibilities (Other duties may be assigned):
* Provide professional phone and email support to MEDHOST customers.
* Assess customer business needs or problems, using online tools and diagnostic thinking to diagnose and resolve issues.
* Accurately log call information into the MEDHOST call tracking system.
* Retain ownership of cases with frequent follow-up on current updates through resolution.
* Research open cases thoroughly and move quickly toward accurate resolution.
* Develop a thorough working knowledge of MEDHOST applications, platforms, and operating systems.
* Learn various software utilities and develop knowledge of MEDHOST programming languages.
* Attend and participate in MEDHOST or other job-related training courses while maintaining daily department goals.
* Participate as a Customer Beta representative.
Assist customers with version upgrade issues.
Provide explanations or help with new software changes.
* Work a flexible schedule and overtime hours, including nights, weekends, and holidays.
* Perform any other duties as deemed necessary to provide quality service to the MEDHOST client base.
Other Requirements / Skills (Education, Software, Hardware, etc.):
* A.S.
Degree or higher in a related field preferred.
* Experience with hospital, clinical, or hospital ancillary applications preferred.
* Previous software help desk experience preferred.
* Exceptional computer skills: programming background, knowledge of AS/400, Java, Windows Administration, SQL Administration, and Network Administration a plus.
* 5% travel may be required.
* Able to prioritize customer issues and escalate or solve with urgency.
* Excellent written, proofreading, and verbal communication skills.
* Detail-oriented, organized, and able to multitask.
* Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives.
* Flexible with a can-do attitude and able to remain professional under high-pressure situations.
* Ability to retain and protect confidential material.
* Criminal and MVR backgrounds must meet our company hiring criteria.
About us:
For more than 40 years, MEDHOST has provided innovative healthcare solutions, including an integrated EHR, helping healthcare facilities achieve operational, financial, and clinical excellence.
Our solutions serve hospitals, clinics, and healthcare systems, empowering them to deliver the highest quality care.
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America.
As a wholly owned subsidiary of Constellation Software Inc.
(“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, ...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: 26.4
Posted: 2025-03-29 07:27:20
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Career Programs
Job Sub Function:
Non-LDP Intern/Co-Op
Job Category:
Career Program
All Job Posting Locations:
Madrid, Spain
Job Description:
Sobre Medicina Innovadora
Nuestra experiencia en Medicina Innovadora está informada e inspirada por pacientes, cuyas ideas alimentan nuestros avances científicos.
Personas visionarias como tú trabajan en equipos que salvan vidas desarrollando medicamentos del mañana.
Únete a nuestro equipo en el desarrollo de tratamientos, encontrar curas y ser pioneros en el camino desde el laboratorio a la vida mientras alentamos pacientes en cada paso del camino.
Obtén más información en https://www.jnj.com/innovative-medicine
Proyecto formativo:
* Apoyo al departamento de Customer Service en las tareas diarias
* Manejo y gestión incidencias al teléfono
* Gestión y grabación de pedidos en SAP y ESKER
* Seguimiento de incidencias
* Gestión de la facturación
* Realización de informes y análisis KPIs departamento
Ofrecemos:
* Un año de prácticas
* 1000 euros al mes
* 35 horas de prácticas semanales
* Fecha de inicio en mayo
Requisitos:
* Grado Universitario finalizado o solo pendiente del TFG.
* Grado Universitario en ADE, Económicas o similar.
* Nivel de inglés medio/alto.
* Disponibilidad para empezar las prácticas en mayo durante un año.
* Posibilidad de firmar convenio con la universidad durante un año/tiempo completo o el convenio se firmará a través de la FUE (programa CITIUS), no convalidando prácticas de Grado/Master
#JNJEMEAStudentCareers
#JNJEMEAFullTime
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Type: Permanent Location: Madrid, ES-M
Salary / Rate: Not Specified
Posted: 2025-03-29 07:08:04
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Customer Management
Job Sub Function:
Non-Technical Customer Service
Job Category:
Professional
All Job Posting Locations:
Cairo, Egypt
Job Description:
Duties & Responsibilities
Responsible for creating a world-class customer experience by emphasizing excellence in customer service procedures and promoting cooperation, collaboration, and a culture of mutual trust.
Demonstrates the ability to collaborate with key stakeholders at all levels and ac
ross all functional areas, including Sales & Marketing, Quality, Finance, Supply Chain, and Regulatory Affairs.
Model of the culture of Continuous Improvement and committed to technology and innovation, seeks opportunities to simplify and automate non-added-value tasks in order to eliminate waste.
Strong analytic abilities and the capacity to assess enormous quantities of information in order to reach good conclusions for successful decision making.
Local customer market and distributor understanding: Understanding of the local market and the ordering processes
Partner with the appropriate teams and stakeholders to assist the implementation of key transformative initiatives in both the commercial and E2E supply chain domains.
Business Management: Leads the CS Team a activities; Monitors team performance on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on team management;
Monitors service indicators; Delivers team development to suit evolving customer requirements and opportunities for improvement; Ensures the effective implementation of customer records, key contacts, reports and company policies;
Executes department strategies and activities; Recommends process/procedural improvements; Provides monthly reports on activities.
Respect and work according to and within J&J Business Conduct policy, HCC, SOX and the J&J Credo
Visits to Customers to identify business needs, and promoting new initiatives that could improve Customer Satisfaction, through the Best-in-Class E2E processes
Experience Required
* Education: Relevant Bachelor’s degree, or equivalent combination of education and experience
* Years of Experience: Must have 4+ years' experience in CS management roles
* Strong understanding of Customer care processes and systems
* Lead a group or team of employees in the achievement of organizational goals.
Guide, coach, direct, and develop di...
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Type: Permanent Location: Cairo, EG-C
Salary / Rate: Not Specified
Posted: 2025-03-28 07:14:22
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GENERAL DESCRIPTION
Under the general direction of the Guest Experience Supervisor, the Guest Experience Representative (GER) plays a vital role in providing exceptional customer service in a community-facing environment at Tampa International Airport.
This position assists guests, passengers, and tenants by offering wayfinding, educational support, and information about airport facilities and services.
The GER also conducts airport tours, monitors safety systems, and actively engages with the public at various events, ensuring a positive experience for all airport users while promoting the Authority's mission and values.
This position requires flexibility to work rotating shifts, including days, evenings, overnights, weekends, and holidays, to meet the demands of our 24/7 operations.
Requires availability for emergency call-in.
_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-03-27 07:15:54
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Customer Management
Job Sub Function:
Customer Service Operations
Job Category:
Business Enablement/Support
All Job Posting Locations:
Riyadh, Saudi Arabia
Job Description:
Your Main Responsibilities include -but are not limited to:
* Processing all telephone, email orders, enquiries, complaints, and general information.
* Management of backorders information.
* Support the Commercial & Marketing Team.
* Management of the relationship between Supply Chain and Key Account team.
* Support internal & Business Improvement initiatives.
* Maintaining Service Level Agreements’ & EMEA Metrics (including Key Performance Indicators associated with role).
* Maintaining product, system & commercial knowledge to manage customer relationships.
* Support Sales & Marketing initiatives.
* Processing all customer returns.
* Credit & Debit Note Management.
* Management of outbound automation campaigns.
* Attendance of face-to-face meetings with customers & other internal partners, hosting Customer Visits to site.
* Reporting on metrics and functionality out to internal customers.
* Support Automation Campaigns, the system set up and testing.
* Set up new accounts and making amendments to data.
* Recall Management.
* Outbound calling.
Your Qualifications
Essential
* English language (Communicative knowledge - fluency/advanced level).
* Arabic language (native speaker or fluency/advanced level).
* Customer Service role experience; preferably 2-3 years in a corporate and/or a medical/healthcare setting.
* High School diploma or equivalent; ideally higher education level such as Bachelor´s or Master´s degree.
* Good computer skills, e.g.
MS Office (Word and Excel and Outlook), familiarity with Internet, etc.
* Customer mind-set, with the ability to demonstrate understanding and give examples of putting the customer at the forefront of solutions offered.
* Self-motivated attitude and committed team player abilities.
* Proactive approach to problem solving/complaint handling.
* Sound administrative and accurate data entry skills.
* Excellent communication skills, both verbal and written -e.g.
clear pronunciation over the phone.
* Ability to work well under pressure.
Desirable
* Knowledge / Proficiency of SAP
* Proficiency in Microsoft Office
* Additional EMEA l...
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Type: Permanent Location: Riyadh, SA-01
Salary / Rate: Not Specified
Posted: 2025-03-27 07:11:57
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The insurance industry is evolving, and SIAA is excited to drive this evolution.
As the premiere agent alliance, we have created the strongest network where independent insurance agencies can accelerate their growth by accessing diverse products from the most reputable carriers available.
We make a difference in people’s lives by helping them build successful careers and businesses, and when we achieve this for our member agencies, our strategic partner carriers, and for our internal team, the potential for our collective success is unlimited.
As a Great Place to Work, SIAA embraces the unique experience, background, and perspective that each individual brings, and we are connected by the common core values that drive our success: Persistent Positivity, Intellectual Curiosity, Humble Authenticity, Selfless Collaboration, and Solution-Driven.
Join a team that is relentless in its’ pursuit of continuous improvement and execution of forward-thinking ideas.
If you are looking for an organization where your ideas are heard, your feedback is valued, and your opportunities to learn and grow abound look no further than SIAA and our master agency network.
Michigan Agency Partners, a master agency, has a new opportunity in their retail insurance division and are looking for a highly organized and detail-oriented Property and Casualty Customer Service Representative located in the mid-Michigan area.
The ideal candidate will be property and casualty licensed, have at least 3 years of experience working within an independent agency, have excellent communication skills and a strong understanding of personal lines insurance policies.
This individual will be responsible for providing exceptional customer service to clients, assisting with policy inquiries, and maintaining accurate records.
Key Responsibilities:
* Provide customer support and answer policy-related questions.
* Learn and understand company insurance products.
* Navigate insurance companies' websites.
* Offer new insurance products to customers.
* Respond to customer inquiries and recommend solutions.
* Assist with claims and payment issues.
* Document conversations with clients with details of inquiries and action steps taken in Agency Management system.
* Send newsletters, mail, and other forms of correspondence to customers.
* Maintain strong client relationships.
Qualifications & Skills:
* Property & Casualty License in Michigan
* At least 3 years of previous experience working as a customer service representative in Property and Casualty Insurance.
* In-depth knowledge of personal lines insurance products and policy coverage.
* Ability to multi-task.
* Effective communication skills – both verbal and non-verbal.
* Must be friendly and willing to help others.
* Highly detail oriented with strong recall of data and details.
* Basic computer and typing skills.
* Actively listens and applies...
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Type: Permanent Location: Jackson, US-MI
Salary / Rate: Not Specified
Posted: 2025-03-26 07:07:55
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TEXT ‘GoodwillJobs’ to 314-665-1767 to apply
Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* ...
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Type: Permanent Location: Butte, US-MT
Salary / Rate: Not Specified
Posted: 2025-03-25 07:11:19
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Your Job
Georgia-Pacific is seeking a Customer Account Coordinator to support our Olympia WA box plant facility.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
This position reports to the Customer Service Supervisor.
The ideal candidate for this position is highly organized, self-disciplined and is comfortable working in a fast-paced environment with short lead times.
A successful candidate must have strong computer skills, written and verbal communication skills, and excellent attention to detail.
Location : This is an onsite role based at our Olympia WA plant.
Schedule : Standard business hours; 8am to 5pm PST, Monday - Friday, with flexibility as needed based on customer demands.
Our Team
Our team is focused on providing the best possible customer experience and continuing to nurture relationships to sell, produce, and ship products.
We strive to be mutually beneficial partners with our diverse customer base as well as our vendors.
We work hand and hand with sales, design, production, shipping, and our warehouse as one team.
We value people who are safety conscious, self-motivated, confident, articulate, humble, and have integrity.
What You Will Do
* Manage customer accounts like it's your own business through proactive communication by phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status, and other customer and production related data
* Enter orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements
* Coordinate shipments of products with shipping department
* Coordinate with Quality Assurance to follow-up on customer feedback and identify a root cause to offer solutions to customers
* Create new items and manage new items through the production process
* Manage inventories for effective production review and planning
* Assist with accounts payable/receivable duties as needed
* Utilizing Microsoft Office Suite (Word, Excel, Teams, etc.) on a daily basis
Who You Are (Basic Qualifications)
* Customer Service experience in a manufacturing industry
* Experience utilizing Excel spreadsheets
* Experience working with cross-functional teams and vendors
* Experience with record-keeping management/documentation
* Flexible to work a schedule needed to support the business including overtime as needed
What Will Put You Ahead
* Corrugated industry experience
* Experience using Kiwi, Kiwi FFF and or PCS
We expect this role to pay between $25 - $28/hour based on experience.
This role is not open to sponsorship.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo...
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Type: Permanent Location: Olympia, US-WA
Salary / Rate: Not Specified
Posted: 2025-03-25 07:07:14
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PURPOSE AND SCOPE:
Communicates information and acts as a resource for clients by telephone and fax. Gathers necessary information from clients to help in providing timely and accurate laboratory results (reports).
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Under close supervision, acquires job skills and learns company policies and procedures to complete routine tasks.
* Contacts clients of abnormal test results, problems with specimens and requisitions, verify information.
* Assists clients with questions regarding status of tests, test requirements, specimen handling, etc.
* Assists clients with requests for changes to their requisitions, critical values, and patient information.
* Documents all calls into appropriate systems.
* Instructs (assists) clients with test ordering, specimen preparation, packaging, and shipping specimens.
* Takes supply orders, sets up standing orders and arranges for the appropriate delivery time and any related reports as needed.
* Keeps up to date in all technical information and new policies and procedures.
* Communicates with Sales and Clinical Support Reps about clients.
* Communicates with all departments to resolve client questions and problems in a timely manner.
* May refer to senior staff for assistance with day-to-day problems that may arise.
* Escalates issues to supervisor for resolution, as deemed necessary.
* Assist with various projects as assigned by direct supervisor.
* Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations.
See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
* The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be able to lift up to 20 lbs.
* Must be able to sit for an extended period of time.
EDUCATION:
* High School Diploma required
EXPERIENCE AND REQUIRED SKILLS:
* 0 – 1 year’s related experience.
* Prior call center experience and/or multi-line phone system.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
If your location allows for pay/benefit transparency, please click the link below to request further information on this position.
Pay Transparency Request Form (smartsheet.com)
EOE, disability/veterans
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Type: Permanent Location: Lawrence, US-MA
Salary / Rate: Not Specified
Posted: 2025-03-22 07:38:36
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Alaska Marine Trucking provides and manages local freight distribution services in Alaska which includes loading, unloading, warehousing, pickup and delivery.
Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.
We currently have an opening for a Customer Service Representative in Juneau, Alaska.
This is a Full Time position which offers family friendly benefits, a competitive pay package and professional growth.
Currently, our benefit package includes:
Paid time off – start with 17 days paid time off a year (PTO)+ additional extended leave paid time
Paid Holidays– 8 paid holidays a year in addition to PTO
Health Insurance – medical, dental and vision with low employee contributions
Health Insurance for your family– we also contribute to medical, dental and vision for your family.
401(k)– with company match + additional annual retirement contribution.
Tuition Reimbursement
Employee Assistance Program
Life Insurance and AD&D– we pay at no cost to you.
Long term disability– we pay at no cost to you.
Opportunities for internal promotions/career advancement
Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking.
SUMMARY:
Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below. Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers.
Customer Service Representative I
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned:
* Safety is Lynden's first responsibility to our employees and our customers. This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner.
* Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures.
* Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations.
* Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
* Enter documents into scanning (Imaging) system.
* Employ training received on AML's Customer Experience Initiative.
* Respond accurately and timely to customer questions, concerns and service requirements via phone and email, or in person.
* Carry out all duties with a strong commitment to excellent customer service.
Customer Service Representative II
ESSENTIAL DUTIES AND RESPONSIBILITIES include th...
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Type: Permanent Location: Juneau, US-AK
Salary / Rate: Not Specified
Posted: 2025-03-22 07:36:19
