-
Responsibilities:
- Handle support calls or tickets.
- Installing and updating product line applications, integrated 3rd party applications, and operating system and/or database applications.
- Exercise sound professional judgment in investigating technical problems.
- Collects detailed information to categorize requests to establish a method of resolution.
- Documentation of all customer communication through tickets.
Requirements:
- 1+ year(s) of customer service experience in a technical environment or relevant experience
- Proven problem-solving abilities
- Proven verbal skills and exceptional written skills
- Experience in technical documentation
- Ability to multi-task effectively
- Work well autonomously
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: 26.7
Posted: 2025-10-16 08:29:24
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*Please Note: This position will be posted through Friday, October 17th 2025
*
Please Note: This position will work at the front of our Stores greeting customers as they enter and thanking them as they exit and checking receipts.
Excellent customer service skills are a must! Part-time positions are available.
Please tell us about your availability.
Availability to work evenings and weekends is preferred.
Our Retail Centers are open 9:00 a.m.
to 9:00 p.m.
Mondays through Saturdays and 9:00 a.m.
to 7:00 p.m.
Sundays.
Pay: $15.65 per hour.
This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Part-Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.
JOB SUMMARY:
The Associate I, Retail Customer Host will provide a welcoming first impression, greeting customers as they enter the store and thanking customers as they exit the store.
The Associate will be in contact with customers and is expected to be responsive in communication and provide excellent customer service.
As the first interaction a customer has with the store, it is important the Associate ensures a positive shopping experience.
Part of the Associate’s role is receipt checking, a loss prevention measure to verify customer receipts against purchases to prevent theft and fraud, while also ensuring accuracy in transactions and providing a point of customer service.
They are responsible for identifying discrepancies and communicating with customers and management to resolve problems and maintain a safe, welcoming shopping environment.
ESSENTIAL FUNCTIONS:
Greeting Customers:
* Welcome the customers with a warm smile and a genuine greeting.
* Provide store information, answer questions, offer shopping carts or hand basket, direct customers to specific areas, manage customer flow during busy times, and maintain a friendly and organized entrance.
* Share relevant store information with the customer, such where items are located, discounts, etc.
* Share any upcoming event information with the customer.
Customer Exits:
* Thank the customer sincerely for shopping with us and supporting our mission.
* Customers’ receipts should be checked to verify purchases upon leaving the store.
Merchandise that cannot be validated by the receipt should be referred to point of sale (POS) for additional customer service.
* If the customer does not have a receipt or has an invalid receipt, politely ask the customer to return to the store to be processed through the POS.
* File appropriate reports with Ri...
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Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 15.65
Posted: 2025-10-16 08:23:05
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Customer Management
Job Sub Function:
Non-Technical Customer Service
Job Category:
People Leader
All Job Posting Locations:
Issy-les-Moulineaux, France
Job Description:
Activités principales
• Traiter toutes les commandes, demandes de renseignements, réclamations et informations générales par téléphone/e-mail
• Maintenir les métriques SLA et EMEA (y compris les KPI associés au rôle)
• Traiter manuellement les commandes EDI et eCommerce tombées en erreur
• Contribuer à l'automatisation des commandes via l'EDI et le eCommerce en collaboration avec des partenaires internes
• Gérer les notes de crédit et de débit
• Gérer les créations et modifications de comptes client
• Suivre les retours
• Acquérir la connaissance produits, les connaissances commerciales et techniques pour gérer les relations avec les clients
• Gérer des rappels produit
• Gérer des appels sortants
• Soutenir les partenaires commerciaux
• Soutenir les initiatives de vente et de marketing
Connaissances, compétences et aptitudes requises
Indispensable:
• Bilingue Anglais
• Expérience dans un Service Client, de préférence en centre d’appels.
• Empathie, capacité à faire preuve de compréhension et à trouver des solutions pour valoriser le client
• Esprit d'équipe, motivation et engagement
• Capacité à communiquer ouvertement à l’écrit et à l’oral
• Approche proactive de la résolution des réclamations
• Bonnes compétences en informatique, y compris la saisie de données
• Capacité à être efficace sous pression et à travailler dans un environnement au rythme rapide et soutenu, réactivité
• Compétences organisationnelles, numériques et administratives
Souhaitable
- Maîtrise du Neerlandais serait un plus.
- Connaissance / Compétences SAP
- Compétences Microsoft Office (Excel, Outlook, Word, Power Point)
- Connaissance d’une 3ème langue (en plus du français et anglais)
- Compréhension du domaine de la santé oculaire ou expérience au sein d’une structure de santé oculaire
At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, a...
....Read more...
Type: Permanent Location: Issy-les-Moulineaux, FR-92
Salary / Rate: Not Specified
Posted: 2025-10-13 08:12:00
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The Customer Service Representative (CSR) is responsible for acting as a liaison between customers and NEI Infrastructure.
Assisting with complaints, orders, errors, account questions, billing cancelations and other queries.
Essential Functions
Job duties may change over time and additional job functions may become essential.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Aid in addressing customer complaints and resolving problems.
* Review purchase agreements for conformity to company terms and conditions.
* Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
* Communicate with other departments and management to resolve problems and expedite work.
* Thoroughly and efficiently gather customer information, access, and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.
* Provide quality service and support in a variety of areas including, but not limited to quotations, billing, placing orders, logistics and troubleshooting.
* Troubleshoot customer issues over the phone.
* Maintain a balance between company policy and customer benefit in decision making.
Handles issues in the best interest of both customer and company
* Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
Expected Areas of Competence (KSAs)
* Highly developed sense of integrity and commitment to customer satisfaction
* Demonstrated passion for excellence with respect to treating and caring for customers.
* Ability to communicate clearly and professionally, both verbally and in writing
* Ability to handle complaints and unpleasant customers while remaining calm under pressure.
* Has a pleasant, patient, and friendly attitude
* Strong decision making and analytical abilities.
* Strong detail orientation, organization skills and communication/listening skills.
* Willingness to work a flexible schedule and occasional overtime when needed.
* Strong work ethic and team orientation.
This position description is intended to cover the most significant, ongoing job functions and competency areas.
Successful performance in the role will require performing satisfactorily other duties as assigned.
Education and Experience Requirements
* 1+ years of Customer relations experience including but not limited to retail, telemarketing, or customer service.
* Must have high school diploma or GED equivalent.
* Experience with...
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Type: Permanent Location: Neenah, US-WI
Salary / Rate: Not Specified
Posted: 2025-10-11 08:31:46
-
At MTM Health it is never just a ride, it's personal.
We understand that our passengers deserve personalized attention and exceptional care.
We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve.
Our company culture is one of innovation, collaboration, and growth.
If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then join us as we remove community barriers, together!
MTM Health is looking for Customer Care Representatives to join our team.
Location: Remote Iowa
Hourly Rate: $14.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of Medical Transportation Management (MTM). The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Iowa
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking in order to take in-coming calls.
The culture and benefits of working for MTM:
We cultivate and are committed to a culture of inclusion for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team.
Together, we will push to achieve our vision of communities without barriers—for all races.
What’s in it for you:
* Pay on Demand
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Flexible Scheduling
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Birthday Holiday
* Tuition Reimbursement
* MTM Perks Discount Program
* Leadership Mentoring Opportunities
Equal Opportunity Employer: MTM is an equal opportunity employer.
MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.
If you are in need of accommodations, please contact MTM’s People & Culture.
#MTM
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Type: Permanent Location: Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2025-10-11 08:24:52
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Primary Function
Maintains overall yard security by properly receiving/disbursing equipment and greeting and referring customers for assistance.
Essential Duties
* Greets all incoming customers arriving in the equipment yard.
* Inquires about customer’s interest and directs the customer to the appropriate sales or rental representative.
* Controls incoming and outgoing equipment by greeting and directing drivers.
* Loads and unloads equipment for repair/service rentals, returns or pick-ups, new & used sales, etc.
* Maintains yard in a neat and orderly fashion by properly arranging equipment for display by scraping yard and removing trash or scrap metals.
* Maintains on a GPEC company cellphone daily gate log of all machine transactions and disburses it to the appropriate GPEC personnel.
* Performs routine equipment preparations such as cleaning, checking and filling fluid levels and performing minor adjustments.
* Accounts for attachments inventory by stamping and updating inventory information into the gatelog application.
* Takes digital photographs of used equipment on the yard and outgoing rentals and sends to the appropriate persons(s).
* Stages the equipment for pre-inspection by the GPEC shop.
* Primary contact for all non=GPEC drivers in route to GPEC location for inbound and outbound CAT-owned units.
* Processes paperwork for release of GPEC owned equipment when sold off the years, ensuring correct unit is released.
* Transfers miscellaneous equipment items to other branches using the GPEC transportation system.
* Maintains records of HYG Finance machines and secures prior authorization for machine departures.
Minimum Requirements
Education
* GED/High School graduate
Work Experience
* Three years of related experience.
Physical
* Has ability to climb upon and operate equipment numerous times on a daily basis.
Other
* Demonstrates and communicates genuine customer service skills.
* Has operated or can quickly learn to operate various construction and industrial equipment.
* Ability to read and comprehend shipping information and follow through on verbal communications.
* Must have beginner/intermediate PC exposure to enter basic information into mainly MS software.
This job description is not intended to be all-inclusive.
Your supervisor may request and assign you similar duties.
Any major modifications to this job requires Human Resources approval.
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2025-10-11 08:22:35
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Customer Account Coordinator
Location: Onsite in Circleville, Ohio
Schedule: Monday - Friday | 8 AM - 5 PM EST | OT may be required based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Circleville, OH.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years of customer service in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, c...
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Type: Permanent Location: Circleville, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-10 08:37:25
-
Company Name:
PBS Systems
Job Location:
Spanish Fort, Alabama
Job Type:
Full-time, Permanent
No.
of Openings:
01
Internal Job Title:
Sales Support Analyst - Tier 1
Reports To:
Team Lead, Sales Support
Job Requirement(s):
Up to 2 weeks of travel per month within the USA and Canada
PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”
The Opportunity:
At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, and we’re growing fast.
We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.
At PBS, we are committed to supporting your professional growth.
Your career path here can evolve in alignment with your skills, interests, and aspirations.
The Role:
PBS Systems is looking for an enthusiastic and organized individual to join our Support Team.
As a Sales Support Analyst, you will provide phone/online support and training to new and existing customers on our Dealer Management Software.
In addition, you will also have the opportunity to travel across North America to provide onsite support.
This position is based out of our Albama office.
This is not a remote or hybrid work opportunity.
Job Responsibilities:
* Provide excellent software support to our end users
* Support and troubleshoot issues for the service desk
* Document and address customer issues and concerns in a professional manner
* Improve new or existing processes within the department to enhance service delivery
* Respond to both internal and external support requests in a fast-paced environment
* Cross train to further your software knowledge and professional development skills
* Travel (25% - 1 week per month) is required throughout Canada and the US
Job Requirements:
* High school diploma
* Excellent communication and analytical skills
* Customer service experience
* Automotive dealership experience is an asset
* Knowledge of Microsoft Windows and Office
* Strong organizational and time management skills
* Ability to work independently and within a team environment
* Available to work Saturday, and/or Sunday due to scheduled travel
* A valid passport
What we offer:
* Internal promotion and growth opportunities
* An education department dedicated to helping you with professional and personal development
* Gym facilities (select offices) and special corporate membership rates for Goodlife Fitness
* Opportunity to travel
* Great referral bonus
* Staff discounts with GM, Dell, and mo...
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Type: Permanent Location: Spanish Fort, US-AL
Salary / Rate: Not Specified
Posted: 2025-10-09 08:30:46
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Sign-on bonus available for eligible external applicants! Contact us today to learn more!
The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to phones, e-mail, web channels, mail, and facsimile.
Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc.
This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union. MCC Rep I’s are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.
This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
This means supporting the Credit Union goals and Core Values.
They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable.
Provides basic member service transactions, with quality and accuracy.
* Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions.
Holds conversations that matter with members either in person or over the phone.
* Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
* Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust. Recommends other products and services as appropriate from having conversations that matter with members.
* Performs a wide variety of account maintenance including but not limited to changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
* Identifies and reports any suspicious behavior or suspected fraud activity.
* Completes all required training and compliance modules.
* Treats all co-workers and members with respect.
* Supports and participates in continuous improvement activiti...
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Type: Permanent Location: Anchorage, US-AK
Salary / Rate: Not Specified
Posted: 2025-10-09 08:25:05
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Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
032263 Customer Service Specialist (Open)
Job Description:
Founded in 1877, Greif is a global leader in performance packaging located in 40 countries.
The company delivers trusted, innovative, and tailored solutions that support some of the world’s most demanding and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life’s essentials – and creates lasting value for its colleagues, customers, and other stakeholders.
OUR VISION:
Being the best customer service company in the world.
OUR PURPOSE:
Create packaging solutions for life’s essentials.
ROLE OVERVIEW:
The Customer Service Representative provides first-level support by responding to customer inquiries via phone and email, ensuring timely, accurate, and courteous resolution in line with Greif’s service standards.
Operating under direct supervision, this role focuses on addressing routine questions, resolving basic issues, and supporting daily customer needs with a high level of professionalism and attention to detail.
Key Responsibilities:
* Interacts with customers via telephone, email, online chat, or in person to provide basic level support and simple information on products or services.
* Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
* Communicates pricing, shipping dates and appropriate order information to customer to ensure order fulfillment and satisfaction.
* Contacts customers to respond to simple inquiries or to notify them of claim investigation results or any planned adjustments.
* Collects and enters orders for new or additional products or services.
* Supports inside and outside sales.
* Updates and maintains files, including data entry.
* Fields customer questions and complaints; when the issue is beyond the coordinator’s knowledge, forwards to the assigned specialist or other appropriate colleagues.
* Performs other duties as assigned.
Education and Experience:
* Typically possesses 0-2 years of experience and a high school diploma.
Knowledge and Skills:
* Strong verbal and written communication skills.
* Proficiency in computer skills with the ability to learn new software.
* Working knowledge of basic office equipment (i.e.
copiers, fax machines, calculators, etc.).
* Highly organized with strong data entry skills
* Exceptional attention to detail.
* Familiar with online customer platforms.
At Greif, your work has purpose, colleagues care about your well-being, and you have the opportunity to grow and thrive.
Service and leadership are the core of everything we do.
Our global presence provides us a platform to do good in the world.
Compensation Range:
Th...
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Type: Permanent Location: Carol Stream, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-07 08:48:14
-
Company
Federal Reserve Bank of Minneapolis
Are you looking for a position that allows you to grow professionally within a fast paced, customer service environment?
The Federal Reserve Bank of Minneapolis’ Treasury Services Department supports U.S.
Treasury retail financial products, such as United States Savings Bonds.
We are seeking individuals who are customer focused, efficient, and have effective verbal communication skills to join our contact center.
• No nights
• No weekends
• No sales, collections, or cold calls
• Options to work onsite or a hybrid of onsite and remote, once training is complete
Responsibilities:
* Answer incoming calls and emails from customers, financial institutions, and legal professionals.
* Advise customers on U.S.
Treasury financial products, regulations, and forms.
* Support account setup and navigation for U.S.
Treasury websites and applications
* Aim to exceed established metrics for accuracy, timeliness, and completeness
* Provide prompt, efficient, detailed, customer-oriented service
* Act as an advocate for our customer; reporting and/or acting on areas for improvement
* Establish and maintain accurate records and documentation
* Interpret guidelines, regulations, and recommend changes to procedures and processes
Qualifications:
* Associates degree in business or an equivalent combination of education and experience.
* Minimum one year of related experience or an equivalent combination of post-secondary education and experience in customer service, operations, or related area.
* Must be a U.S.
citizen or lawful permanent resident alien with at least three years of legal residency in any visa category.
* Ability to interface directly with customers and resolve issues, follow, and explain policies and procedures, problem solve, and meet deadlines.
* Basic computer and MS Office proficiency.
* This position qualifies for a hybrid working arrangement that supports remote work but requires regular on-site attendance.
Our total rewards program offers benefits that are the best fit for you at every stage of your career:
* Comprehensive healthcare options (Medical, Dental, and Vision)
* 401(k) match, and a fully-funded pension plan
* Paid time off and holidays
* Generously subsidized public transportation
* Annual educational assistance
* On-site fitness facility
* Professional development programs, training, and conferences
* And more…
The Minneapolis Fed is committed to developing a diverse workforce and providing an inclusive environment where all employees are respected and valued.
We believe that we can foster development opportunities for all and reach our full potential by recognizing the unique experiences and identities of each of our colleagues.
From economists to cash specialists, we work together to represent you in our economy.
Full Time / Part Time
Full time
Regular / ...
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Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: 48649
Posted: 2025-10-07 08:41:28
-
Company Name: PBS Systems
Job Location: Spanish Fort, Alabama
Job Type: Full-time, Permanent
No.
of Openings: 1
Internal Job Title: Accounting Support Analyst - Tier 1
Reports To: Program Manager - Accounting Support
Job Requirement(s): Travel throughout Canada and USA, 1 weeks per month
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 35 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. As an Accounting Customer Service Representative, you will provide excellent training to our new and existing customers in the accounting module of our software, by assisting customers during develop, install and training process of their new dealership software.
Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and the supporting infrastructure.
* Achieve program certification within your primary group within 3 months and additional program certification/s within 15 months
* Achieving and exceeding KPI targets and other metrics defined by the department
* Available to travel at least 1 week per month throughout the US and Canada
* Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing r...
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Type: Permanent Location: Spanish Fort, US-AL
Salary / Rate: Not Specified
Posted: 2025-10-07 08:20:45
-
At Roche you can show up as yourself, embraced for the unique qualities you bring.
Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.
This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.
Join Roche, where every voice matters.
The Position
Was Dich erwartet
Die Einheit Information Solutions verantwortet den technischen und den applikativen Kundenservice sowie den Service für die digitalen Lösungen.
In Deiner Funktion als Systembetreuer:in für Workflow Applikationen beinhaltet Dein Aufgabengebiet:
* Du bist eigenständig für die Implementierung von navify Digital Solutions (einer Middleware Lösung zur Steuerung von Laborautomationssystemen) von der Vorbereitung, über die Installation und die Konfiguration des Systems bis hin zur Schulung sowie der finalen Übergabe an Kund:innen verantwortlich.
* Du führst eigenverantwortlich umfangreiche Migrationen von bestehenden auf zukünftige navify Digital Solutions bei unseren Kund:innen in ganz Deutschland durch.
* Du stimmst die wesentlichen Inhalte und Details für die Workflowkonfiguration mit den Kunden sowie externen und internen Schnittstellen ab.
* Einer selbstständigen Fehleranalyse an Roche navify Digital Solutions vor Ort und telefonischer Kundenberatung widmest Du dich mit Leidenschaft.
* Darüber hinaus unterstützt Du die Verkaufsorganisation bei Ausschreibungen, bei Systempräsentationen vor Ort oder in Begleitung bei Referenzbesuchen.
* Die eigenverantwortliche Erledigung von Updates an den navify Digital Solutions und die Anbindung neuer Analysesysteme an die Software gehören ebenfalls zu Deinen Aufgaben.
Wer Du bist
Für die Rolle des Systembetreuers (m/w/d) hast du ein erfolgreich abgeschlossenes Studium (B.
Eng, M.
Eng/M.
Sc., Dipl.
Ing.) der Medizintechnik/Biomedizintechnik der technischen Informatik/Informationstechnik oder der Automatisierungstechnik.
Darüber hinaus verfügst du idealerweise über mind.
3 Jahre Berufserfahrung im Service-Außendienst im Diagnostikumfeld.
Des Weiteren kannst Du umfangreiche Kenntnisse in der Konfiguration von medizinischer Software vorweisen und hast ein umfangreiches Wissen im Bereich Datenbanken (Caché und Oracle) und bist vertraut mit der SQL Programmierung.
Weitere Punkte runden dein Profil ab:
* In den Bereichen Krankenhausvernetzung und Netzwerktechnik sowie mit EDV-Schnittstellen hast Du dir ein fundiertes Wissen erarbeitet.
* Du begeisterst dich für Serviceleistungen und die Aufgaben im Außendienst, bist sehr gut selbst organisiert und hast eine hohe Eigeninitiative und -motivation.
* In der Anwendung von Steuerungs-/Betriebssoftware kennst Du dich bestens aus, im Umgang mit IT Systemen (Netzwerke, Microsoft Server-Betriebssysteme und Anw...
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Type: Permanent Location: Saxony, DE-SN
Salary / Rate: Not Specified
Posted: 2025-10-07 08:16:01
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Customer Service Manager - Albany Corrugated
Location: Onsite in Albany, GA
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific, LLC is seeking an innovative and driven Customer Service Manager to lead our Customer Service team for our Albany, GA Corrugated facility.
In this role, you will work collaboratively with cross-functional teams to deliver exceptional service to our local and regional customers.
You will have the opportunity to enhance customer experience and contribute to our company's success as a key member of the leadership team.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Service Manager plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
Check out these videos/links to learn more about the Corrugated Business at Georgia-Pacific:
Georgia-Pacific: How Corrugated Boxes are Made
Georgia-Pacific: Corrugated
www.gppackaging.com
What You Will Do
* Oversee the management of local and regional accounts ensuring exceptional service delivery and growth within a comprehensive book of business
* Provide strategic leadership and clear direction to a team of Customer Service professionals, ensuring alignment with the company's vision and goals.
* Build strong relationships with customers, sales, production, logistics, and operations to deliver seamless service and efficient order management.
* Foster a culture of accountability and continuous improvement by establishing and monitoring key performance indicators (KPIs) and providing timely coaching and feedback.
* Identify and implement process improvements that enhance the customer experience and drive operational excellence.
* Empower team members to recognize their strengths, grow professionally, and contribute to the team's success.
* Leverage technology and data-driven decision-making to optimize processes and meet evolving customer needs.
* Actively communicate with customers and internal teams to keep operations running smoothly in a dynamic, fast-paced environment.
* Champion our business philosophy by promoting respectful challenge, principled entrepreneurship, and innovation.
Who You Are (Basic Qualifications)
* Ability to lead and support a team through coaching, performance feedback, and collaboration
* 2+ years experience support...
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Type: Permanent Location: Albany, US-GA
Salary / Rate: Not Specified
Posted: 2025-10-06 07:58:44
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role: Customer Service Representative (ANZ)
As a Customer Service Representative, you will play a key role in delivering exceptional service to our Australian and New Zealand Animal Health customers.
In this role, you’ll be responsible for handling customer communications, resolving order-related issues, and collaborating across teams to ensure customer satisfaction.
Your Responsibilities:
* Manage customer communications promptly and professionally.
* Monitor, investigate, and resolve order-related enquiries to meet customer expectations.
* Coordinate with Sales, Accounts Receivable, and Commercial Management to address credit and pricing issues.
* Liaise with Warehouse, Transport Providers, and Supply Chain to ensure timely and accurate order deliveries.
* Support the ANZ Customer Service Manager in improving customer-facing processes and back up AU Customer Service as required.
What You Need to Succeed (minimum qualifications):
* Education: High School Diploma / GED or equivalent experience; Bachelor’s Degree preferred.
* Experience: Previous experience in customer service.
* Skills: Excellent communication (verbal and written), SAP knowledge, attention to detail, problem-solving, collaboration and teamwork.
What Will Give You a Competitive Edge (preferred qualifications):
* Experience in supply chain, logistics, or order management.
* Proven ability to handle credit and pricing enquiries.
* Strong integrity and self-motivation.
* Experience supporting process improvements.
* Ability to work effectively with cross-functional teams.
Additional Information:
* Travel: Minimal (up to 5% annually).
* Location: Australia
Don’t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification.
At Elanco we are dedicated to building a diverse and inclusive work environment.
If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to...
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Type: Permanent Location: Sydney, AU-NSW
Salary / Rate: 93000
Posted: 2025-10-04 08:32:46
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Job Location: Arlington, TX
Job Type: Full-time, Permanent
Internal Job Title: Technical Support Analyst - Tier 1
Reports To: Team Lead - Technical Support
Job Requirement(s): Travel throughout Canada and USA, 1 week per month
No.
of Openings: 01
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 35 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that is where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. This role will support the PBS Install Services Team.
As a Technical Support Analyst you will provide top quality knowledge to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments.
Technical Customer Service Representative is responsible for handling trouble shooting, documenting issues, training customers, and following up on incidents relating to our software/services and performing implementations.
Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and the supporting Infrastructure
* Achieve relevant certification in line with department needs and requirements
* Achieving and exceeding KPI targets and other Metrics defined by the department
* Available to travel at least 1 week...
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Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-04 08:21:35
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Customer Account Coordinator
Location: Onsite in Martinsville, VA
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Martinsville, VA.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply cha...
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Type: Permanent Location: Ridgeway, US-VA
Salary / Rate: Not Specified
Posted: 2025-10-04 08:21:22
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The Commercial & Business Financial Services Officer primary role is to develop and execute the Commercial and Business Segment for lending and deposit products.
In collaboration with internal corporate business partners, develops business strategy, grows the commercial and business membership and delivers on Commercial goals.
This includes cross selling all appropriate Credit Union services to new, existing and potential commercial and business members.
Effectively builds the commercial and business segment of the credit union portfolio by soliciting, promoting and communicating credit union membership and its benefits. This includes existing relationships and making sure retention of those relationships is kept to the highest levels.
Participates in community activities to promote and increase awareness of Nuvision Federal Credit Union and/or Denali.
A division of Nuvision Credit Union.
Work collaboratively with the retail and Small Business teams on the commercial and business products and services offered by the credit union for referrals to enhance sales efforts throughout the credit union.
This position is responsible for the quality and accuracy of all commercial and business loan and account transactions, opening new accounts and ensuring the proper documentation is complete on all new account openings with minimal exceptions.
A primary role of this position is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Meets all commercial and business member needs by providing timely processing of commercial and business loan and account transactions.
* This position performs a wide variety of duties related to handling member transactions including but not limited to; opening and closing all types of deposit and loan accounts, posting deposits, withdrawals, and loan/VISA payments, performing account transfers, recommending other products and services, and any kind of commercial and business account maintenance.
* All transactions are expected to be accurate and completed in a timely manner in order to ensure that Credit Union Member Service goals are achieved.
* Builds strong, collaborative relationships with the members to keep retention of those members high and to grow the commercial and business membership according to assigned sales goals.
* Collaborates with commercial lending, small business team and retail partners to ensure product development for the commercial and business segments are effectively being offered to understand where enhancements are needed and the retention of the...
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Type: Permanent Location: Anchorage, US-AK
Salary / Rate: 29.115
Posted: 2025-10-03 08:42:58
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Customer Management
Job Sub Function:
Customer Service Operations
Job Category:
Professional
All Job Posting Locations:
Issy-les-Moulineaux, France
Job Description:
En front office, vous traitez les commandes entrantes et sortantes, les demandes de renseignements, les réclamations et les informations via de multiples outils de communication.
Vous mettez tout en œuvre pour gérer efficacement la relation client et vous contribuez à apporter une valeur ajoutée au service en interne et en externe.
Vous contribuez à l’optimisation du niveau de service en assurant une excellente prestation de service à chaque interaction et en veillant à la résolution au premier contact pour valoriser l'expérience client.
Activités principales
• Traiter toutes les commandes, demandes de renseignements, réclamations et informations générales par téléphone/e-mail
• Maintenir les métriques SLA et EMEA (y compris les KPI associés au rôle)
• Traiter manuellement les commandes EDI et eCommerce tombées en erreur
• Contribuer à l'automatisation des commandes via l'EDI et le eCommerce en collaboration avec des partenaires internes
• Gérer les notes de crédit et de débit
• Gérer les créations et modifications de comptes client
• Suivre les retours
• Acquérir la connaissance produits, les connaissances commerciales et techniques pour gérer les relations avec les clients
• Gérer des rappels produit
• Gérer des appels sortants
• Soutenir les partenaires commerciaux
• Soutenir les initiatives de vente et de marketing
Connaissances, compétences et aptitudes requises
Indispensable:
• Bilingue Anglais/Français
- Maîtrise du Neerlandais
• Expérience dans un Service Client, de préférence en centre d’appels.
• Empathie, capacité à faire preuve de compréhension et à trouver des solutions pour valoriser le client
• Esprit d'équipe, motivation et engagement
• Capacité à communiquer ouvertement à l’écrit et à l’oral
• Approche proactive de la résolution des réclamations
• Bonnes compétences en informatique, y compris la saisie de données
• Capacité à être efficace sous pression et à travailler dans un environnement au rythme rapide et soutenu, réactivité
• Compétences organisationnelles, numérique...
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Type: Permanent Location: Issy-les-Moulineaux, FR-92
Salary / Rate: Not Specified
Posted: 2025-10-02 08:21:21
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Job Category:
Intern
Job Family:
Student Intern
Job Description:
This internship offers a flexible hybrid work schedule located at our Home Office in Green Bay, Wisconsin.
The hybrid work schedule is 3 days onsite at Home Office and the remainder remote/working from home.
About our Green Bay, WI Home Office:
You’ll find lots to love in our beautiful home office in downtown Green Bay, Wisconsin.
Our jeans-friendly environment has indoor and outdoor collaboration spaces, state-of-the-art R&D and sensory labs, culinary kitchens, a pilot plant, innovation center and more.
Take advantage of outdoor workspaces.
Sample and provide feedback on new products from our R&D team.
Enjoy free coffee, soda and popcorn.
Hit up a game of ping pong on your break.
Or take a short walk to restaurants, breweries, the YMCA and a weekly farmer’s market on the scenic Fox River.
You can even see Lambeau Field from our top floor.
What you’ll do:
* Intern will be collaborating closely with Customer Planners, Order Support Coordinators, Customer Experience, Sales, Finance, Supply Chain Planners, and the Customer.
* Hands on experience - given ownership of key order management and customer processes, while assisting on everyday tasks.
* Exposure to all aspects of Supply Chain and order to cash management.
* Assist Customer Planners in providing solutions in the best interest of the customer and organization.
* Participation in exciting projects that require new analysis of reports and statistics.
* Review of processes, and with collaboration from team, propose enhancements and automation.
* Explore Career Opportunities – by working in customer planning, you receive an inside look at your potential desired career path.
Qualifications for a successful candidate:
* Currently pursuing a bachelor’s degree with a major in:
* Business, Supply Chain, and/or Finance
* Must have at least 3 semesters remaining in school upon start date (May 2027 grads or later).
* Intern must be able to work at Schreiber's Home Office in Green Bay, WI.
* Proficient in Excel
* Effective time management
* Ability to multi-task
* Attention to detail and strong organizational skills
* Strong verbal and written communication skills
* Ability to manage the timeframe of a project request
* Desire to grow and take on new challenges and opportunities
* Strong problem-solving skills
* Must have a reliable internet connection (minimum 10 mb download speed) for ability to work remote
Inside Look Upon Hire
* We will connect with you to understand your school schedule, and the develop the best hours for internship.
* This internship is year-round, working approximately 20 hours per week during the school year.
More hours available during breaks – up to 40 hours per week.
* We will develop a personalized training plan, with weekly check ins with you, your leader, and training t...
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Type: Contract Location: Green Bay, US-WI
Salary / Rate: Not Specified
Posted: 2025-10-01 08:47:40
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Customer Service Manager
Location: Onsite in Milford, NJ
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Base Salary Range: $80,000-$115,000
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is seeking an innovative and driven Customer Service Manager to lead our Customer Service team in Milford, NJ.
In this role, you will work collaboratively with cross-functional teams to deliver exceptional service to our local and regional customers.
You will have the opportunity to enhance customer experience and contribute to our company's success as a key member of the leadership team.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Service Manager plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Oversee the management of local and regional accounts ensuring exceptional service delivery and growth within a comprehensive book of business
* Provide strategic leadership and clear direction to a team of Customer Service professionals, ensuring alignment with the company's vision and goals.
* Build strong relationships with customers, sales, production, logistics, and operations to deliver seamless service and efficient order management.
* Foster a culture of accountability and continuous improvement by establishing and monitoring key performance indicators (KPIs) and providing timely coaching and feedback.
* Identify and implement process improvements that enhance the customer experience and drive operational excellence.
* Empower team members to recognize their strengths, grow professionally, and contribute to the team's success.
* Leverage technology and data-driven decision-making to optimize processes and meet evolving customer needs.
* Actively communicate with customers and internal teams to keep operations running smoothly in a dynamic, fast-paced environment.
* Champion our business philosophy by promoting respectful challenge, principled entrepreneurship, and innovation.
Who You Are (Basic Qualifications)
* 2+ years experience supporting key customer accounts in a manufacturing, industrial, distribution or similarly fast-paced environment
* Ability to lead and support a team through coaching, performance feedback, and collaboration
* Strong communication skills and the ability to build relationships across departments an...
....Read more...
Type: Permanent Location: Milford, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-30 08:25:59
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At MTM Health it is never just a ride, it's personal.
We understand that our passengers deserve personalized attention and exceptional care.
We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve.
Our company culture is one of innovation, collaboration, and growth.
If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then join us as we remove community barriers, together!
MTM Health is looking for Customer Care Representatives to join our team.
Location: Remote Arkansas
Hourly Rate: $15.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of Medical Transportation Management (MTM). The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Arkansas
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking in order to take in-coming calls.
The culture and benefits of working for MTM:
We cultivate and are committed to a culture of inclusion for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team.
Together, we will push to achieve our vision of communities without barriers—for all races.
What’s in it for you:
* Pay on Demand
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Flexible Scheduling
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Birthday Holiday
* Tuition Reimbursement
* MTM Perks Discount Program
* Leadership Mentoring Opportunities
Equal Opportunity Employer: MTM is an equal opportunity employer.
MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.
If you are in need of accommodations, please contact MTM’s People & Culture.
#MTM
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Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-09-27 08:39:20
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Have you been looking for a challenging job with opportunities for growth and great benefits? Then at Orbitel Communications we have the job for you! Our Customer Experience Representatives are responsible for customer service experience related to services for video, high speed internet and telephone for residential and commercial customers. We are looking for people to provide an exceptional customer experience that is second to none.
Opportunities for advancement, a robust benefits package, and a friendly atmosphere await.
Apply today for a chance to join Orbitel Communications!
Job Type: Full-time
Rate: $17-$19/hour plus commissions and overtime pay if applicable
Location: Office located in Sun Lakes, AZ
Primary Responsibilities Include:
* Adapting, learning and delivering the best customer service our industry can give.
* Sell and promote company products and services
* Research customer complaints, processing payments and billing adjustment
* Achieve sales goals by soliciting new and or up sell services
* Follow up on and close sales leads
* Resolve customer account issues
* Perform other duties as may be requested by supervisor
* Performs service order provisioning through multiple user interfaces of the following types
* Maintain an appropriate and professional image of the company through appearance, demeanor, and interactions with customers
* Follow all safety rules and comply with company policies and specifications
* Speak and understand English language proficiently
The successful Customer Service Representative will have:
* High school degree or GED equivalent is required.
* Post-high school education preferred.
* Willing to participate in NCTI certification/development courses
* 3 years of CATV or other relevant technical/electronic experience
* Ability to prioritize and organize effectively
* Ability to use personal computer and software applications (i.e.
word processing, spreadsheet, billing system)
* Knowledge of basic mathematics
* Knowledge of common phone etiquette and de-escalation techniques
* Able to communicate clearly, educate customers and promote/sell company services
* Able to work independently and plan accordingly to complete daily assignments
* Must be flexible and able to handle multiple tasks concurrently
Even Better If You Have:
* Knowledge of video, broadband, and phone products and services
* Ability to utilize problem solving techniques with high end broad band equipment
Benefits:
* Family Medical (3 plans to choose from), Dental and Vision
* Company funded HSA
* Company Paid Short Term Disability
* Company Paid Long Term Disability with Voluntary option
* Company Paid Parental Leave
* Company Paid Life as well as Voluntary policies
* 401(k) with generous company match
* Paid Time Off
* Volunteer Paid Time Off
* Paid Holida...
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Type: Permanent Location: Sun Lakes, US-AZ
Salary / Rate: Not Specified
Posted: 2025-09-26 08:51:54
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About CORE
CORE Electric Cooperative is the largest member-owned electric distribution cooperative in Colorado dedicated to providing reliable, affordable, clean, and safe electric service to our communities.
With a commitment to innovation and member satisfaction, we strive to meet the evolving needs of our members while maintaining the highest standards of service excellence.
Job Summary
Responsible to the Call Center Supervisor for performing duties related to phone and electronic interactions with CORE members that include opening and handling member accounts, educating members on available programs, and addressing member complaints, inquiries, and requests.
Essential Duties and Responsibilities
* Answers member queue contacts on a consistent basis by being in a ready status as often as possible.
Completes member requests for: account creation at existing locations, account updates, payment options, enrollment in member programs, inquiries, and requests for information by following departmental procedures, regulations, and tariffs as efficiently and quickly as possible.
* Handles member complaints and concerns to the best of his/her ability and offers reasonable solutions before escalating contacts or transferring to another department.
* Answers member electronic queue inquiries, completes and responds to all electronic member requests as necessary. Forwards emails to other departments only when necessary.
* Handles issues that are created in the Member self-service site
* Verifies member identity according to department standards before releasing information on any account.
* Informs members of appropriate programs and/or options that may benefit them or solve a problem.
* Maintains complete and accurate documentation on all calls/contacts.
* Handles member complaints and concerns to the best of his/her ability and offers reasonable solutions before escalating contacts or transferring to another department.
* Actively promotes one contact resolution by proactively responding to member issues by clarifying the member’s issue, determining the cause of the issue, selecting the best solution, and implementing the solution themselves or contacting the correct department for completion.
* Problems are easy to moderately difficult.
Task difficulty will progress as levels increase.
Methods and procedures are defined but judgment may be required to apply them to work. Work is routine and tasks are directly related.
* Performs other duties as directed by a supervisor.
Minimum Qualifications of Position
* High school diploma or equivalent certificate required.
* One or more years of practical equivalent experience in member/customer service is required.
This could include answering phone calls, chat conversations, electronic correspondence and order creation, and handling member accounts.
* Ability to work with a multi-screen, multi-application computer system.
...
....Read more...
Type: Permanent Location: Sedalia, US-CO
Salary / Rate: 21.395
Posted: 2025-09-25 08:30:41
-
About CORE
CORE Electric Cooperative is the largest member-owned electric distribution cooperative in Colorado dedicated to providing reliable, affordable, clean, and safe electric service to our communities.
With a commitment to innovation and member satisfaction, we strive to meet the evolving needs of our members while maintaining the highest standards of service excellence.
Job Summary
Responsible to the Call Center Supervisor for performing duties related to phone and electronic interactions with CORE members that include opening and handling member accounts, educating members on available programs, and addressing member complaints, inquiries, and requests.
Essential Duties and Responsibilities
* Answers member queue contacts on a consistent basis by being in a ready status as often as possible.
Completes member requests for: account creation at existing locations, account updates, payment options, enrollment in member programs, inquiries, and requests for information by following departmental procedures, regulations, and tariffs as efficiently and quickly as possible.
* Handles member complaints and concerns to the best of his/her ability and offers reasonable solutions before escalating contacts or transferring to another department.
* Answers member electronic queue inquiries, completes and responds to all electronic member requests as necessary. Forwards emails to other departments only when necessary.
* Handles issues that are created in the Member self-service site
* Verifies member identity according to department standards before releasing information on any account.
* Informs members of appropriate programs and/or options that may benefit them or solve a problem.
* Maintains complete and accurate documentation on all calls/contacts.
* Handles member complaints and concerns to the best of his/her ability and offers reasonable solutions before escalating contacts or transferring to another department.
* Actively promotes one contact resolution by proactively responding to member issues by clarifying the member’s issue, determining the cause of the issue, selecting the best solution, and implementing the solution themselves or contacting the correct department for completion.
* Problems are easy to moderately difficult.
Task difficulty will progress as levels increase.
Methods and procedures are defined but judgment may be required to apply them to work. Work is routine and tasks are directly related.
* Performs other duties as directed by a supervisor.
Minimum Qualifications of Position
* High school diploma or equivalent certificate required.
* One or more years of practical equivalent experience in member/customer service is required.
This could include answering phone calls, chat conversations, electronic correspondence and order creation, and handling member accounts.
* Ability to work with a multi-screen, multi-application computer system.
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Type: Permanent Location: Bennett, US-CO
Salary / Rate: 21.395
Posted: 2025-09-25 08:30:18
