-
Greif is a global leader in performance packaging located in 40 countries.
The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
To Be the Advantage That Helps Our Customers Win.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
034959 Customer Service Representative (Open)
Job Description:
ROLE OVERVIEW: Respond to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
Works mostly independently.
Second level escalation of customer problems and needs which most likely require deviation from standard screens, scripts, and procedures.
May also be assigned to more complex and/or important products, services, and promotions.
Major Responsibilities
* Serves as the primary contact between Greif and its customers.
* Strengthens and maintains favorable relationships by listening to customers regarding our products and services and finding the best solution for the customer.
* Receives customer orders (via e-mail or telephone) and assures accurate and timely entry into applicable ERP software.
* Provides accurate and timely communications to customers, field sales, and the plant on any aspect of order fulfillment, such as pricing, specifications, plant production timelines, shipping, delivery dates, etc.
* Manage transportation and logistics regarding customer deliveries, dispatching, and coordinating outside freight using our Freight Management System.
* Receives customer complaints and communicates information to appropriate internal resources to implement formal complaint procedures.
In conjunction with those internal resources, secures authorization for the return of materials, initiates returned sales procedure, and prepares credit requests.
* Responds to customer requests for samples or specifications and other services.
Involves field sales personnel as appropriate.
* Assist in resolving and preparing documents for billing corrections.
* Assists in setting up new customer accounts.
* Assists in the orientation and training of other employees as requested.
* Develop knowledge of products, policies, and procedures necessary to perform job duties.
* Maintains excellent records.
* May participate in problem-solving teams for continuous process improvement.
* Review inventory levels with sales representatives to minimize inventory orders
* ...
....Read more...
Type: Permanent Location: Woodbine, US-GA
Salary / Rate: Not Specified
Posted: 2026-07-28 10:11:10
-
Alaska Marine Trucking is looking to hire energetic, adventurous, and hard-working individuals like you to join our team! We offer competitive wages, paid time off, medical, dental, vision and prescription benefits, a 401k plan, and plenty of opportunities to grow personally and professionally. If you are looking for an exciting and fast-paced career that is both challenging and rewarding, Alaska Marine Trucking is where you want to be!
Alaska Marine Trucking provides and manages local freight distribution services in Alaska which include loading, unloading, warehousing, pickup and delivery.
Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.
We currently have an opening for a Customer Service Representative in Juneau, Alaska.
This is a full-time position which offers family-friendly benefits, a competitive pay package and professional growth.
Currently, our benefit package includes:
Paid time off – start with 17 days paid time off a year (PTO)+ additional extended leave paid time
Paid Holidays– 8 paid holidays a year in addition to PTO
Health Insurance – medical, dental and vision with low employee contributions
Health Insurance for your family– we also contribute to medical, dental and vision for your family.
401(k)– with company match + additional annual retirement contribution.
Tuition Reimbursement
Employee Assistance Program
Life Insurance and AD&D– we pay at no cost to you.
Opportunities for internal promotions/career advancement
Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking.
SUMMARY:
Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below. Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers.
Customer Service Representative I
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned:
* Safety is Lynden's first responsibility to our employees and our customers. This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner.
* Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures.
* Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations.
* Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
* Enter documents in...
....Read more...
Type: Permanent Location: Juneau, US-AK
Salary / Rate: 27.725
Posted: 2026-07-28 08:57:06
-
Answers internal, external, and customer / vendor inquiries on placement and status of orders and purchase orders, address any discrepancies and determine what corrective action should be taken.
Provide assistance / coordination between internal SafeRack departments and external customers.
Processes entries, prepares and files commercial documentation and assists with calculations/report preparation as needed.
Key Responsibilities: Administrative tasks for managing assigned Regional Area Manager (RAM) accounts.
Customer Information: Assists in the entering of information for customers, distributors and updates information as necessary.
Including but not limited to entering, updating and processing sales orders, purchase orders, coordinating/releasing for fabrication, etc.
in all systems Field Issue / Returned Product: processes orders accordingly (warranty / replacement / repair / etc.) - distributes / releases, ensuring capture of everything as directed from Technical Resources Build rapport with customers - responding to customer or distributor questions on order status, discrepancies in billing or delivery, determining appropriate corrective action including back-up for RAM as necessary.
Receive/send all customer drawings, maintain due dates current in system.
High level product and process knowledge to answer internal/external customer queries.
Other responsibilities as assigned or required.
....Read more...
Type: Permanent Location: Sumter, US-SC
Salary / Rate: Not Specified
Posted: 2026-07-28 08:54:55
-
Core Responsibilities: Answer inbound calls and emails from customers; provide accurate and courteous responses Process order inquiries, changes, and customer issues using Kaiser Studio's computer systems Document all client interactions accurately in the CRM or order management system Escalate unresolved issues to Level 3 associates or the Customer Service Lead Maintain professionalism and composure in all client interactions Qualifications: Minimum 2 years customer service experience required; full training provided Strong verbal communication skills and a professional phone manner Comfortable with basic computer systems and data entry Patient, empathetic, and solutions-oriented
....Read more...
Type: Permanent Location: Troy, US-MI
Salary / Rate: Not Specified
Posted: 2026-07-28 08:54:41
-
Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers, to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly service Suggest additional and promotional items, optimize time of self to ensure Customer Service Plus One Handle customer's questions, complaints, and returns quickly and appropriately or refer to Management Promote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklist Perform duties and follow policy on cash handling/reporting Ensure sales are recorded and cash is secure and accounted for as per policy Ensure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazards Correct and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higher Ensure proper rotation of products Remove out-dates, damaged, and spoiled products Receive and check-in deliveries, lifting and organizing containers weighing up to 50 pounds Verify accuracy by comparing shipment to written order and report discrepancies in deliveries.
Verify shelf tags (accurate, readable) Maintain storeroom and cooler stock neatly and orderly Lift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside) Serve and prepare ice cream cones/cups Prepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated area Handle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the company Report to work as scheduled and in appropriate company uniform Follow through on assigned tasks, demonstrate urgency in getting things done Complete training assignments Maintain confidentiality of store personnel and operations Sign in and out using time and attendance system Know and follow policies and procedures Education/Experience High School diploma or equivalent preferred Retail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee Orientation New Employee Checklist RTO (Ready Training on...
....Read more...
Type: Permanent Location: Eaton Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2026-07-28 08:52:25
-
Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers,to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly serviceSuggest additional and promotional items, optimize time of self to ensure Customer Service Plus OneHandle customer's questions, complaints, and returns quickly and appropriately or refer to ManagementPromote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklistPerform duties and follow policy on cash handling/reportingEnsure sales are recorded and cash is secure and accounted for as per policyEnsure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazardsCorrect and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higherEnsure proper rotation of productsRemove out-dates, damaged, and spoiled productsReceive and check-in deliveries, lifting and organizing containers weighing up to 50 poundsVerify accuracy by comparing shipment to written order and report discrepancies in deliveries.Verify shelf tags (accurate, readable)Maintain storeroom and cooler stock neatly and orderlyLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)Serve and prepare ice cream cones/cupsPrepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated areaHandle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the companyReport to work as scheduled and in appropriate company uniformFollow through on assigned tasks, demonstrate urgency in getting things doneComplete training assignmentsMaintain confidentiality of store personnel and operationsSign in and out using time and attendance systemKnow and follow policies and procedures Education/Experience High School diploma or equivalent preferredRetail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee OrientationNew Employee ChecklistRTO (Ready Training on-line)CSR SecurityMust have...
....Read more...
Type: Permanent Location: Eaton Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2026-07-28 08:52:24
-
The Customer Services Assistant is responsible for providing excellent customer service to library customers in an effective, efficient and professional manner.
Works at all of the Customer Services desks, which includes: assists customers with checking in/out library items,sorting items including the use of an automated sorter,answering the main incoming phone lines - greeting callers, providing information, and/or transferring calls as necessary,placing and filling library reserves,shelving items,assisting customers in finding items,placing interlibrary loan requests for customers,issuing new/replacement library cards,using the public address system,providing public forms as available (i.e.
voter registration, Golden Buckeye cards),distributing employment applications andoccasionally locking and unlocking the two sets of public entrance doors.
Maintains confidentiality of all customer records and transactions.Is responsive to customer needs in a consistent, friendly and professional manner.Cooperates with department managers, to resolve customer complaints in a pleasant, timely and professional manner.Restocks department forms and supplies.Collects monies for fees and payments for lost or damaged items.Collects monies for Friends of the Westerville Public Library.Assists in adding or deducting value from printing accounts.Refers damaged items and suggested purchases to the appropriate department.May also perform cross-functional roles including participating in library programs and cross-training to cover other public service desks as needed.
....Read more...
Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-28 08:47:34
-
TQI Solutions is seeking proactive and visionary leaders to drive impactful solutions for our clients.
We prioritize work-life balance, offer excellent benefits, and provide career growth opportunities.
Join our dynamic team and make a meaningful impact on maritime operations and training.
TQI Solutions is currently seeking a Customer Service & Technical Support specialist to support our customer.
In this role, you will provide broad technical support, lead integration efforts across multiple systems, and ensure seamless user and mission operations.
Position Details:• Full-time, onsite, exempt• Salary: $60,000-$70,000 (DOE) Responsibilities: • Serve as a project lead or integration specialist on teams composed of diverse IT disciplines.
Work closely with end users, applying strong soft skills to ensure multiple technologies function together effectively• Plan and deliver customer support services including installation, consultation, user assistance, troubleshooting, and training.
Diagnose and resolve technical issues and support analysis of work processes• Implement and manage complex systems and solutions by integrating a wide range of hardware and software technologies• Perform administrative and technical procedures on information systems and maintain clear and complete documentation• Support multiple functional areas including systems design, systems and network administration, programming or analysis, IT support, and IT consulting Requirements: • Broad understanding of technology paired with strong business awareness and effective communication skills• Ability to work across multiple functional areas with strong analytical skills, including critical reasoning and statistical analysis• Minimum of 4 years of IT project management or related IT experience• CompTIA Security+ certification required, must be obtained prior to start date• Active U.S.
government security clearance required• Knowledge of emerging technologies such as lidar, augmented reality, autonomous systems, and RFID is desirable This position requires the ability to maintain the required U.S.
government security clearance throughout employment.
TQI Solutions, Inc.
is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with staff located in VA, MD, DC, NC, HI, and CA.
We provide Mission and Information Technology Support Services to a wide range of DoD clients.
TQI Solutions is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability, or veteran status.
....Read more...
Type: Permanent Location: Honolulu, US-HI
Salary / Rate: Not Specified
Posted: 2026-07-28 08:41:17
-
Oversee assisting customers by analyzing accounts and maintaining records; receives requests for and processes connections and disconnections on existing services for commercial and residential.
work also includes calculating deposits for commercial and residential accounts, granting extensions, creating letters of credit, and preparing work orders.
REPORTS TO Customer Service Manager SUPERVISORY RESPONSIBILITIES None.
ON CALL This position is not on call.
RESPONSIBILITIES Serves as primary contact to answer, screen, research, inform, advise, record, process, and follow-up all customer requests efficiently and expeditiously as received by phone, mail, or personally from citizens and agencies.
Investigates customer accounts when there is a suspected error.
Opens new utility accounts and calculates utility deposit requirement.
Reprints bills as needed for customers.
Substitutes for cashier and covers receptionist area as needed.
Maintains an accurate account of work orders given to field employees; maintains service files.
Explains departmental policy and pertinent rules and regulations to the public via personal contact, email, fax, or by telephone conversation; explains rates and types of service.
Makes decisions regarding resolution of delinquent accounts.
Processes daily cut-off and reconnection orders.
Transfers final billed delinquent account balances to current accounts within the system.
Follows up on bankruptcy and estate claims.
Processes charge offs to collection agency.
Monitors overdue deposits, and payment arrangements and follows through in accordance with collections process.
Open and closes Central Office Building for customers at open and close of business (unlocks/locks building).
Job Requirements EDUCATION High School Diploma/GED required.
EXPERIENCE 2+ years Additional Requirements CERTIFICATES None.
LICENSES Florida Driver's License Class E required.
PHYSICAL DEMANDS While performing the duties of this position, the employee is regularly required to sit.
The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT This position is part of New Smyrna Beach Utilities Emergency Management Team and, as such, shall be expected to perform all duties that are assigned during an emergency management operation.
Any additional compensation, above the normal weekly salary shall be outlined in the Human Resources Manual or Collective Bargaining Agreement.
Failure to appear to perform emergency management assignment and to work assigned shifts as scheduled by NSBUs Emergency Incident Commander or individuals designated by the General Manager/CEO to assign such functions may result in disciplinary action up to and including termination.
About New Smyrna Beach Utilities For over 50 years, New Smyrna Beach Utilities (NSBU) has proudly provided the greater New Smyrna Beach area with high-quality utility services.
T...
....Read more...
Type: Permanent Location: New Smyrna Beach, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-28 08:33:01
-
Your Job
Molex is seeking a Customer Service/ Support Representative at our South Grafton, MA facility.
Our Customer Service / Support Representative acts as the primary liaison between customers and the production team, managing the end-to-end order process.
Key responsibilities include processing orders in ERP systems, coordinating with logistics and production to meet deadlines, resolving product inquiries or complaints, and managing customer accounts.
Successful candidates will have strong communication/problem solving skills, attention to detail, and accuracy in data entry and order processing.
Our Team
At Molex South Grafton, you'll join a collaborative team dedicated to safety, operational excellence, and continuous improvement.
We believe in leveraging each person's unique skills and perspectives to strengthen our operations and deliver high-quality solutions to our customers.
Our team works closely across Materials, Production, Engineering, Quality, and Customer Service to ensure efficient processes and reliable delivery.
We foster a culture where roles and expectations are clear, contributions are valued, and employees are supported in developing their skills and advancing their careers.
If you're looking for an environment where teamwork, accountability, and growth are encouraged, we offers an opportunity to make a meaningful impact as part of the Molex organization.
What You Will Do
* Enter, review, and verify customer purchase orders for accuracy regarding part numbers, pricing, and shipping terms
* Act as the liaison between clients and internal departments (shipping, production, planning) to ensure on-time delivery.
* Answer inquiries regarding product specifications, lead times, and order status via phone or email.
* Handle complaints, process returns, issue credits, and resolve shipping discrepancies.
* Maintain accurate, up-to-date customer records, notes, and interaction logs.
* Office Administration
Who You Are (Basic Qualifications)
* Customer service experience in a manufacturing, distribution, or B2B environment.
* Experience using ERP systems (e.g., SAP, Oracle)
What Will Put You Ahead
* Associate's or Bachelor's degree in business or a related field
For this role, we anticipate paying $75,000 - $90,000 per year.
This role is eligible for variable pay, issued as a monetary bonus or in another form.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value...
....Read more...
Type: Permanent Location: South Grafton, US-MA
Salary / Rate: Not Specified
Posted: 2026-07-28 08:30:01
-
Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
....Read more...
Type: Permanent Location: Loganville, US-GA
Salary / Rate: Not Specified
Posted: 2026-07-27 09:06:05
-
Position Summary
We are seeking a Technical Support Consultant to provide application and technical support for the TouchWorks EHR platform.
This role is responsible for troubleshooting client issues, managing support cases through ServiceNow, and collaborating with internal teams to deliver timely resolutions.
The ideal candidate will have experience in healthcare IT support, strong troubleshooting skills, and the ability to work effectively in a fast-paced client-facing environment.
Key Responsibilities
* Manage and resolve technical support cases for the TouchWorks EHR application using ServiceNow
* Troubleshoot application, database, integration, and performance-related issues
* Support EHR workflows, configurations, and healthcare-specific functionalities
* Investigate SQL, SSL certificates, and connectivity-related issues
* Collaborate with development and infrastructure teams to resolve complex problems
* Maintain accurate case documentation and contribute to knowledge base articles including Confluence
* Communicate effectively with clients and provide timely issue updates while meeting SLA expectations
Required Skills & Experience
* 2–5 years of experience in technical or application support roles
* 2+ years of experience supporting EHR or healthcare IT applications
* Experience with ServiceNow or similar ticketing platforms
* Strong troubleshooting and analytical skills
* Working knowledge of SQL and database level troubleshooting
* Understanding of healthcare IT standards such as HL7 and HIPAA
* Excellent communication and customer service skills
Preferred Qualifications
* Experience with troubleshooting enterprise level applications
* Familiarity with Incident and Change Management processes
* ITIL certification (preferred)
* Experience with Application Performance Monitoring tools
Education
Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent professional experience).
....Read more...
Type: Permanent Location: Pune, IN-MH
Salary / Rate: 257400
Posted: 2026-07-27 09:00:51
-
Your Job
Georgia-Pacific is seeking a Customer Account Coordinator to support our Cleveland, TN corrugated box plant.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
This position reports to the Cleveland Customer Service Manager.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
Location
4200 Old Tasso Rd NE, Cleveland, TN 37312
This is a fully onsite role based out of our Cleveland, TN plant.
Schedule
Standard business hours; 8am to 5pm EST, Monday - Friday, with overtime and weekend flexibility as needed based on customer demands (remote or onsite)
What You Will Do
* Manage customer accounts like it's your own business through proactive communication through phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status and other customer and production-related data
* Managing the setup of orders, cancellations, and changes for multiple customer accounts ensuring all required documentation is completed accurately, approved by the customer, and properly filed within company systems.
* Verify and maintain accurate pricing and truckload quantity information.
* Coordinate shipments of products with shipping department.
* Coordinate with Quality Assurance to follow-up on customer feedback and identify a root cause to offer solutions to customers
* Manage inventories for effective production review and planning
* Assist with accounts payable/receivable duties as needed.
* Utilize Microsoft...
....Read more...
Type: Permanent Location: Cleveland, US-TN
Salary / Rate: Not Specified
Posted: 2026-07-27 09:00:38
-
For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers.
We are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home.
Come see why our associates love working at MasterBrand.
Job Description:
The Rep, Builder Field Customer Service owns the end-to-end customer service lifecycle for service and warranty orders, serving as the primary point of contact to diagnose issues, prescribe corrective actions, and drive timely resolutions.
This role ensures seamless alignment between customers and homeowners, MasterBrand field teams, Installers, and Service Technicians, orchestrating schedules, parts staging, and follow-up to deliver exceptional outcomes.
Success is measured by outstanding customer satisfaction, rapid response times to builders, high data accuracy in the ordering platform and Salesforce, on-time appointment completion, and a sustained reduction in repeat service visits.
Key responsibilities
* Respond to all customer inquiries (phone, email, web) within 8 business hours and log communication in Salesforce.
* Provide clear, concise status updates including scopes of work and schedule service dates to customers and internal stakeholders until issue resolution.
* Check warranty calendar availability, schedule appointments, confirm technician assignments, and update calendar entries and work orders to reflect changes.
* Create and maintain service work orders and warranty appointments in Salesforce with full, accurate documentation including scopes of work and required parts.
* Proactively collect and track construction schedules from superintendents via phone, email, or website; update Salesforce to reflect real-time schedule changes.
* Coordinate appointment windows to minimize disruptions and avoid rework or missed visits.
* Track and resolve incomplete services, warranty claims, quality inspection items, and installer debriefs to ensure first-time fix rate improvement.
* Close out service work orders in Salesforce after verifying completion, parts used, labor time, and customer sign-off.
* Escalate complex or recurring issues to Supervisor or Builder with recommended mitigation steps.
* Triage customer concerns, diagnose root causes using product knowledge and technician feedback, recommend corrective actions, and schedule follow-up service when required.
* Confirm parts availability, stage parts for technicians, and coordinate with Team to avoid delays.
* Monitor parts usage trends and report shortages/Damages/Incorrect parts/Backorders to management
* Participate in daily alignment meetings to track performance trends while working on resolutions/countermeasures.
* Collaborate meetings between field subcontractors and...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-07-25 09:44:41
-
Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-07-25 09:38:41
-
Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
....Read more...
Type: Permanent Location: Anniston, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-25 09:17:50
-
The Gateway Region YMCA is one of the leading nonprofit charitable organizations in the St.
Louis metropolitan region, with a focus on nurturing the potential of every child and teen, improving health and well-being, and supporting and serving our neighbors.
For more than 170 years, the Y's mission has been to put Christian principles into practice through programs designed to build healthy spirits, minds and bodies for all.
We do that by being the center of communities, serving more than 260,000 individuals annually through 25 traditional Y facilities located in St.
Louis City, eight Missouri counties and six Illinois counties, as well as YMCA Trout Lodge and YMCA Camp Lakewood, the YMCA Community Development Branch, and our Washington University Campus Y Branch.
We aspire to be a safe place by promoting belonging for all.
We are a growing and exciting organization where you can flourish, and we would love for you to join us! Engage in active listening with members to develop sustainable relationships, determine individual goals and interests Greet, Interview and tour future members (as needed) Ensures new member onboarding processes are complete.
Work closely with the Welcome Specialist to ensure all new members are scheduled for their MYFITness Appointment Connect members to specific programs and services; process program registration with the intent to increase member utilization of other services as needed Connect with current members who have not received a MYFITness Appointment and schedule accordingly Utilize Membership Systems, Custom Reports to assist in facilitating connection with non-users, critical and low users to increase member retention as needed Reach out to membership terminations to attempt to "recover" their membership propr to month's end.
Track and provide terms, recovery and MYFITness enrollment updates monthly to supervisor Review and assist with the actualizing of member satisfaction surveys and suggestion feedback Work closely with the Membership Director to implement, distribute and communicate all membership marketing campaigns and any member related promotions Assist with center and association member appreciation and recognition event(s) and program(s) Educate Members about our cause and our charity through active participation in Living Our Cause, the Annual Campaign and Volunteer Opportunities Coach members in support of their desired behavior change.
Regularly checks on members' progress in meeting personal and program goals.
Preforms all other duties as assigned.
The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.
....Read more...
Type: Permanent Location: Belleville, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-25 09:17:05
-
Arrowhead Promotion is seeking dedicated Inbound Customer Service Representatives in the state of Minnesota to join our team.
If you excel at providing exceptional service and assistance over the phone, we want you! Enjoy a consistent schedule of 40 hours per week, attractive benefits within 90 days of employment, and the flexibility to work either remotely or onsite.
Position Highlights Location: Minnesota (candidates from the Grand Rapids area preferred) Work Schedule: 40 hours/week, with various shifts available Compensation: $15/hour, with pay increases as you progress in the role Fluency in French or Spanish is a plus Responsibilities As an Inbound Customer Service Representative, you will be trained to handle a variety of tasks, including: Assisting customers with web/phone orders, program registration, and order/rebate inquiries Providing product information Addressing general customer service inquiries in a friendly and professional manner Requirements To thrive in this role, you should possess the following skills and qualifications: Excellent communication and problem-solving abilities Detail-oriented and highly accurate in your work Ability to multitask and support other departments as needed Pleasant voice, good grammar, and strong writing skills Typing speed of 25-30 WPM Capability to handle 40-60 calls per day with efficiency Ability to be available for taking calls for 80% of your day.
Proficiency in basic computer knowledge and skills Tactful handling and de-escalation of stressful situations Adaptability in a dynamic environment Adherence to policies and confidentiality requirements regarding Personally Identifiable Information (PII) Consistent attendance record Preferred Qualifications High school diploma or general education degree (GED) Previous related experience and/or training, or an equivalent combination Shift Requirements Our current needs include the following shifts: 7:00 am - 3:30 pm CST, Monday - Friday; rotating 9:00am - 5:00pm CST Saturdays 10:30 am - 7:00 pm CST, Monday - Friday; rotating 9:00am - 5:00pm CST Saturdays Training schedule for the first two weeks will be 8:30am - 4:30pm CST, Monday - Friday.
Once training is complete the employee will begin their permanent schedule.
Remote Work Remote work is available for candidates whose internet service speeds consistently meet a minimum of 30 Mbps download and upload.
Work computers can be supplied.
If you are a personable, professional, and customer-oriented individual with good people skills, we invite you to apply for this opportunity as an Inbound Customer Service Representative at Arrowhead Promotion and Fulfillment Co.
Join our team and grow your career with us! Equal Opportunity Employer Statement Arrowhead Promotion and Fulfillment Co.
is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all qualified applicants, regardless of background.
....Read more...
Type: Permanent Location: Grand Rapids, US-MN
Salary / Rate: Not Specified
Posted: 2026-07-25 09:14:46
-
Arrowhead Promotion is seeking dedicated Inbound Customer Service Representatives in the state of Texas to join our Southern Region team.
If you excel at providing exceptional service and assistance over the phone, we want you! Enjoy a consistent schedule of 40 hours per week, attractive benefits within 90 days of employment, and the flexibility to work either remotely or onsite.
Position Highlights Location: Texas Work Schedule: 40 hours/week, with various shifts available Compensation: $15/hour, with pay increases as you progress in the role Fluency in French or Spanish is a plus Responsibilities As an Inbound Customer Service Representative, you will be trained to handle a variety of tasks, including: Assisting customers with web/phone orders, program registration, and order/rebate inquiries Providing product information Addressing general customer service inquiries in a friendly and professional manner Requirements To thrive in this role, you should possess the following skills and qualifications: Excellent communication and problem-solving abilities Detail-oriented and highly accurate in your work Ability to multitask and support other departments as needed Pleasant voice, good grammar, and strong writing skills Typing speed of 25-30 WPM Capability to handle 40-60 calls per day with efficiency Ability to be available for taking calls for 80% of your day.
Proficiency in basic computer knowledge and skills Tactful handling and de-escalation of stressful situations Adaptability in a dynamic environment Adherence to policies and confidentiality requirements regarding Personally Identifiable Information (PII) Consistent attendance record Preferred Qualifications High school diploma or general education degree (GED) Previous related experience and/or training, or an equivalent combination Shift Requirements Our current needs include the following shifts: 7:00 am - 3:30 pm CST, Monday - Friday; rotating 9:00am - 5:00pm CST Saturdays 10:30 am - 7:00 pm CST, Monday - Friday; rotating 9:00am - 5:00pm CST Saturdays Training schedule for the first two weeks will be 8:30am - 4:30pm CST, Monday - Friday.
Once training is complete the employee will begin their permanent schedule.
Remote Work Remote work is available for candidates whose internet service speeds consistently meet a minimum of 30 Mbps download and upload.
Work computers can be supplied.
If you are a personable, professional, and customer-oriented individual with good people skills, we invite you to apply for this opportunity as an Inbound Customer Service Representative at Arrowhead Promotion and Fulfillment Co.
Join our team and grow your career with us! Equal Opportunity Employer Statement Arrowhead Promotion and Fulfillment Co.
is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all qualified applicants, regardless of background.
....Read more...
Type: Permanent Location: Grand Rapids, US-MN
Salary / Rate: Not Specified
Posted: 2026-07-25 09:14:44
-
Arrowhead Promotion is seeking dedicated Inbound Customer Service Representatives in the state of Oklahoma to join our Southern Region team.
If you excel at providing exceptional service and assistance over the phone, we want you! Enjoy a consistent schedule of 40 hours per week, attractive benefits within 90 days of employment, and the flexibility to work either remotely or onsite.
Position Highlights Location: Oklahoma Work Schedule: 40 hours/week, with various shifts available Compensation: $15/hour, with pay increases as you progress in the role Fluency in French or Spanish is a plus Responsibilities As an Inbound Customer Service Representative, you will be trained to handle a variety of tasks, including: Assisting customers with web/phone orders, program registration, and order/rebate inquiries Providing product information Addressing general customer service inquiries in a friendly and professional manner Requirements To thrive in this role, you should possess the following skills and qualifications: Excellent communication and problem-solving abilities Detail-oriented and highly accurate in your work Ability to multitask and support other departments as needed Pleasant voice, good grammar, and strong writing skills Typing speed of 25-30 WPM Capability to handle 40-60 calls per day with efficiency Ability to be available for taking calls for 80% of your day.
Proficiency in basic computer knowledge and skills Tactful handling and de-escalation of stressful situations Adaptability in a dynamic environment Adherence to policies and confidentiality requirements regarding Personally Identifiable Information (PII) Consistent attendance record Preferred Qualifications High school diploma or general education degree (GED) Previous related experience and/or training, or an equivalent combination Shift Requirements Our current needs include the following shifts: 7:00 am - 3:30 pm CST, Monday - Friday; rotating 9:00am - 5:00pm CST Saturdays 10:30 am - 7:00 pm CST, Monday - Friday; rotating 9:00am - 5:00pm CST Saturdays Training schedule for the first two weeks will be 8:30am - 4:30pm CST, Monday - Friday.
Once training is complete the employee will begin their permanent schedule.
Remote Work Remote work is available for candidates whose internet service speeds consistently meet a minimum of 30 Mbps download and upload.
Work computers can be supplied.
If you are a personable, professional, and customer-oriented individual with good people skills, we invite you to apply for this opportunity as an Inbound Customer Service Representative at Arrowhead Promotion and Fulfillment Co.
Join our team and grow your career with us! Equal Opportunity Employer Statement Arrowhead Promotion and Fulfillment Co.
is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all qualified applicants, regardless of background.
....Read more...
Type: Permanent Location: Grand Rapids, US-MN
Salary / Rate: Not Specified
Posted: 2026-07-25 09:14:42
-
Company Name:
PBS Systems
Job Location:
Arlington, TX
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel across Canada and USA up to one week per month
Sales Support Analyst - Tier 1
Reports To:
Team Lead, Sales Support
PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”
The Opportunity:
At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, and we’re growing fast.
We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.
At PBS, we are committed to supporting your professional growth.
Your career path here can evolve in alignment with your skills, interests, and aspirations.
The Role:
PBS Systems is looking for a Sales Support Analyst to join our Client Services team.
As a Sales Support Analyst, you will provide excellent support to our new and existing customers in the Sales module of our software.
By assisting customers during development, install and training processes of their new dealership software.
You will be assisting the customer with new software install training as well as online/on the phone assistance.
Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and the supporting Infrastructure
* Achieve program certification within your primary group within 3 months and additional program certification/s within 18 months
* Maintaining a high level of punctuality as well as a consistent, reliable attendance standard
* Achieving and exceeding KPI targets and other metrics defined by the department
* Available to travel at least one week per month throughout the US and Canada
* Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
* Commit to ongoing personal development and cross-training as recommended by your Team Lead
* Achieve program certification within your primary group within 9 months and additional program certification(s) within 18 months
* C...
....Read more...
Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-25 09:01:57
-
Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
....Read more...
Type: Permanent Location: Opelika, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-25 09:00:23
-
Key Responsibilities Promote and support Coim USA's core value, "customer satisfaction," with a high degree of customer service.Manage the order fulfillment process from receipt of purchase order through to order entry, order acknowledgment, order shipping & tracking, and invoice generation.Support and partner with Commercial and other functional areas to sell strategic offerings, keeping the sales team abreast of critical account issues.Promote customer satisfaction by promptly answering inquiries and proactively following up on shipment and inventory requirements.Accurately process invoices and reconcile payment discrepancies with the customer and Accounts Receivable.Process product returns, credits, and debits as needed.Monitor daily shipment reports to ensure that sales orders are shipping timely and from the correct ship point.Collaborate with Production Planning to understand production schedules and ensure inventory availability and timely completion of re-pack materials.Work closely with the scheduler to understand material lead times and ship from points.Work in partnership with Shipping & Receiving to ensure customer shipments are shipped timely.Collect BOL documentation to confirm shipment quantities against the sales order in Navision before generating invoices.Collaborate with management on potential shipment delays, stock out issues that thwart on-time delivery, and other customer concerns.Resolve customer issues as lead investigator for assigned order fulfillment complaints, including an initial review of documentation discrepancies or shipping issues.Engage additional resources as needed to help resolve customer complaints.Maintain customer Master Data in Navision to ensure that customer information is up-to-date and accurate surrounding ship-to and bill-to address information, price cards, shipping, and invoice instructions.Manage import customer shipments to ensure that order requirements are met.Work with Purchasing in generating product requisitions to move material from Italy to the US.Manage consignment inventory with the customer and commercial contact.Ensure inventory balance to zero at the end of the customers fiscal period.
....Read more...
Type: Permanent Location: West Deptford, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-25 08:58:34
-
Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
....Read more...
Type: Permanent Location: Cleveland, US-TN
Salary / Rate: Not Specified
Posted: 2026-07-25 08:58:19
-
Job ID: 526137
Interstate Concrete & Asphalt Co., a CRH company, is a member of the CRH West Division family, values a culture of growth, development, and internal promotion.
We are a dynamic, growth-oriented, national aggregate, asphalt, concrete, and construction family of companies.
For over 80 years, we have worked to be the preferred source of quality rock products, concrete, asphalt paving, and construction services.
We have been recognized by numerous organizations for our commitment to safety, customer service, and innovation.
Position Overview
Whether you're looking for an opportunity to break into the construction industry, or looking for the next step in your career, our team can provide you with a fun and challenging opportunity to grow with an industry leader.
In this role, you'll take incoming calls, receive orders, schedule daily deliveries, and address customer issues as they arise.
You will also operate a scale weighing aggregate trucks and help our customers as they pick up products.
If you are someone who is highly motivated with a strong sense of teamwork and obtain the ability to build strong relationships with our internal and external customers, you'll fit perfectly within our team.
Our ideal candidate will also have extensive knowledge of the service area, preferably in the transportation and construction industry.
However, drive and willingness to learn will give anyone the opportunity to grow with our team.
You'll play an integral part as we stand together to reinvent the way our world is built.
Location: Chewelah/Valley WA
Wage: $ 22-$28/hr DOE
Hours: 8-10 hours a day 5 days a week.
May have to work overtime as needed for business demands.
Company Benefits:
* Medical/Dental/Vision/Prescription
* Generous Paid Time Off
* 401k with 5% company match & profit sharing
* Annual Merit Raises
* Potential for Overtime
* Professional Development Opportunities
* Training Provided
* Tuition Reimbursement Program - We'll assist with continuing education that aligns with your career goals.
* Employee Assistance Program
* Company Paid Life Insurance
* Short- & Long-Term Disability
* Company Discounts on products, goods, services, electronics, automotive, travel & more!
Key Responsibilities (Essential Duties and Functions)
* Providing a high level of customer service to both internal and external customers.
* Cash handling procedures which include receiving and logging cash from C.O.D.
sales and gravel tickets, and balancing and maintaining the cash box.
* Schedule, dispatch, and control the appropriate level of drivers required to satisfy customer demand while maintaining safety and efficiency goals established by the company.
* Working alongside truck drivers and team members to ensure delivery of high-quality products.
* High attention to detail to accurately record delivery and product information into dispatch system.
* Ability ...
....Read more...
Type: Permanent Location: Colville, US-WA
Salary / Rate: Not Specified
Posted: 2026-07-25 08:51:09
