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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Customer Management
Job Sub Function:
Non-Technical Customer Service
Job Category:
Professional
All Job Posting Locations:
New Brunswick, New Jersey, United States of America, Remote (US), Santa Clara, California, United States of America, Tampa, Florida, United States of America
Job Description:
J&J MedTech is recruiting for an Installation Concierge for Service (Customer Engagement Lead – Service), preferably located in the Eastern/Central time zone for remote work and travel as required.
Location:
This is a field-based/remote role available in all states within United States.
While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application.
We invite candidates from any location to apply.
About MedTech
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness.
Learn more at https://www.jnj.com/medtech
The Installation Concierge (IC) is responsible for leading and organizing support of all known serviceable Robotic & Digital Solutions events with customers.
As an Installation Concierge, where you'll be the first point of contact for customers during the setup of our innovative robotic systems.
Your role is to ensure seamless installation experiences, provide exceptional customer support, and promote a cohesive understanding of our advanced technology.
As the liaison between hospital stakeholders and internal groups on behalf of Service, the IC will ensure requirements are communicated and met effectively prior to engineer dispatch for scheduled service events.
Understanding external customers needs and requirements will be critical to influencing and shaping internal go-to-market capabilities.
This person is passionate about the customer experience and makes decisions with that as a priority.
Key Responsibilities:
* Demonstrating outstanding customer engagement and maintaining knowledge of applicable J&J MedTech products and services within Ottava Service Solutions.
* Act as the primary on-site liaison during robotic system installations
* Coordinate with clients, engineers, and technical teams to facilitate smooth setup.
* Provide hands-on assistance with installation procedures and troubleshooting.
* Educ...
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Type: Permanent Location: Santa Clara, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-15 08:04:58
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Full Time - Onsite
1010 Harrison Ave.
Boston Ma 02119
SUMMARY:
The Customer Service Specialist (CSS) staffs the resource room and provides direct assistance to customers seeking employment-related services and training.
Provides information to customers on available programs, resources, workshops, and other services.
Assists customers with accessing available tools and resources.
Responds to calls and emails and follows-up with customers on employment information and surveys.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The requirements listed below are representative of the essential duties required of the Customer Service Specialist position.
* Provides information to customers on Goodwill Boston Career Center programs, resources, workshops, and other services.
* Maintains up-to-date knowledge and familiarity with services and programs.
* Provides assistance to customers on the use of technology in resume preparation, job search, Internet browsing and email applications.
* Answers phones, schedules appointments, and enters member registrations, as necessary.
* Assists with on-site recruitment events, job fairs and other employer engagements.
* Process member satisfaction surveys and outreaches to customers for information on employment.
* Monitors and maintains Resource Room area, ensuring customers have access to accurate, appropriate information and functional equipment in an organized space.
* Troubleshoots problems related to equipment use and/or Internet browsing.
* Operates a variety of office equipment including personal computer, copy machine, and fax machine.
* Exercises good judgement, discretion, confidentiality, and sensitivity.
* Performs duties in accordance with Goodwill’s standard policies and procedures.
* Other duties as assigned.
LEVEL OF RESPONSIBILITY
* Employee works under general supervision.
* Employee makes decisions within clearly prescribed areas referring matters that fall outside that area to others.
* Employee recommends actions and alternatives to supervisor and others.
* Advises members on proper use of career center services.
SUPERVISORY RESPONSIBILITIES
* Does not have any supervisory responsibilities.
QUALIFICATION REQUIREMENTS:
* High School or General Equivalency Diploma (GED) required.
* Minimum one (1) year of experience working in a comparable role.
* Strong communication skills.
* Possess active listening and response skills for interacting with customers, business partners and staff.
* Must have excellent organizational, time-management, and problem-solving skills.
* Ability to efficiently prioritize and multi-task.
* Exceptional interpersonal and customer service skills.
* Proficiency in Microsoft Office, particularly Word and Excel.
* Bilingual (Haitian Creole)
* Satisfactory results of all required background checks according to Goodwill p...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: 22
Posted: 2025-09-13 08:33:43
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
MedTech Sales
Job Sub Function:
Clinical Sales – Primary Care Physicians (Commission)
Job Category:
Business Enablement/Support
All Job Posting Locations:
Petaling Jaya, Selangor, Malaysia
Job Description:
Helps ensure completion of tasks for the support function of the Clinical Sales - Primary Care Physicians unit to ensure accuracy, timeliness, and quality of deliverables.
Assists in the coordination of product demonstrations and clinical presentations for networking events, conferences, and outside symposiums.
Remains aware of product information, best practices and technical troubleshooting in order to best assist with customer needs and to help them suggest appropriate products, services, and/or solutions.
Compiles and reviews consumer analytics and market trends to assist in developing data-driven strategies to grow sales and improve customer retention.
Demonstrates Johnson & Johnson’s Leadership Imperatives and Credo.
Job is eligible for sales incentive / sales commissions.
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Type: Permanent Location: Petaling Jaya, MY-10
Salary / Rate: Not Specified
Posted: 2025-09-13 08:28:55
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Molex, LLC Customer Service Specialist
Do you possess a combination of analytical skills and interpersonal talents? Are you searching for a place where you can cultivate a long-term career, rather than just a job?
As a Specialist of our Customer Service Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned set of customers in one or more of the following segments: EMS, VMI, Industrial, Distribution, or Automotive.
You will interact with our systems, including SAP and Salesforce (the world's top customer relationship platform), providing vital information to help our customers successfully achieve their production plans.
Our Team
Our customer service division is at the heart of our operations, interfacing directly with customers to ensure their needs are met with efficiency and professionalism.
The team is composed of skilled and passionate individuals who are committed to fostering positive customer experiences and driving satisfaction.
The Customer Service Specialist role is critical to our success as a team in providing the highest level of customer experience to Molex customers.
This role requires the highest level of responsiveness to be exercised and the coordination of additional resources to achieve closure with appropriate solutions.
What You Will Do
• Interact with internal and external customers daily via email, phone and through our Salesforce Service Cloud platform.
• Support the Order Management Process, including pre-and post-order activities, such as reviewing documents for accuracy, order changes, expedites, escalations, NPI activity, etc.
• Responsible for supporting the customer service of a global account/market segment, including Tier 1 subcontractors, with a focus on the supply chain management.
• Proactively engage with key stakeholders to collaborate with our partners to share information and present a unified message, ensuring value creation for both Molex and the customer.
• Understand customer contracts, expectations, manage customer portals, and review forecasting.
• Participate actively in team meetings and departmental training sessions to support the activities of the Customer Experience (CX) Team; provide input and engage with your team members.
• Suggest opportunities to streamline or automate procedures related to your assigned activities and functions.
Engage in a respectful challenge process where all ideas are valued.
• Enable a high level of independent decision making, largely based on the specific accounts being covered.
Who You Are (Basic Qualifications)
• High school diploma or higher
• Experience with Microsoft Office Suite
• Strong communication skills that showcase your ability to articulate ideas clearly in a fast-paced environment
• The skills to organize data, analyze information, and convey compelling data driven details
• Organizational, time management, prioritization, ...
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Type: Permanent Location: Lisle, US-IL
Salary / Rate: Not Specified
Posted: 2025-09-12 08:31:00
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Customer Account Coordinator
Location: Onsite in San Leandro, CA
Schedule: Monday - Friday | 8 AM - 5 PM PST (with flexibility as needed)
Pay Range: $30 - $35/hour, depending on experience
This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is seeking a Customer Account Coordinator supporting our San Leandro, CA box plant facility.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Service Representative creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
Our Team
Our team is a well-rounded and developed team with a high level of experience and knowledge with corrugated boxes.
Customer Account Coordinators thrive on efficiency and communication in a fast-paced environment.
We are looking for someone to join our team who takes pride in their work and can handle a fast-paced working environment!
What You Will Do
* Manage customer accounts through proactive communication through phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status and other customer and production-related data
* Entering orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements.
* Coordinate shipments of products with the shipping department
* Coordinate with Quality Assurance to follow up on customer feedback and identify a root cause to offer solutions to customers
* Manage inventories for effective production review and planning
* Accounts payable/receivable duties
Who You Are (Basic Qualifications)
* 2+ years of customer service experience in a fast-paced environment such as manufacturing, distribution, supply chain, logistics, or commercial operations
* Strong Excel skills (data entry, basic formulas, spreadsheet organization)
* Experience with record-keeping management/documentation
* Willingness to work on-site with occasional flexibility for travel based on business needs (up to 10%)
What Will Put You Ahead
* Corrugated or Packaging industry experience
* Associate's degree or higher
* Accounting experience, including handling credit/debit transactions, conducting research, and assisting with pricing
* Familiarity with ERP systems like Kiwi, Kiwi FFF, or PCS
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
...
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Type: Permanent Location: San Leandro, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-12 08:30:50
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Are you ready to unlock your true potential? Join a growing and global company where you can discover how you can make a big impact.
Datalliance, a TrueCommerce company, is seeking a Customer Care Support Analyst.
The Customer Care Support Analyst supports our software as a service model by monitoring inputs and outputs to the system, investigating process exceptions, tracing problems to their source, and resolving data issues and transactional customer requests.
The successful candidate must be task focused, detail oriented and will be customer facing.
This role is a hybrid opportunity based out Cincinnati / Blue Ash Ohio Office (1 day/week).
A rotating Saturday and Holiday schedule (up to 4 hours) is required.
As a Customer Care Analyst, you will:
* Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to inventory management.
(NetSuite)
* Handle level 1 customer complaints and escalate complex issues to the appropriate teams for resolution.
* Analyze incoming and outgoing data (EDI, flat files, xml sources) and resolve any level I issues
* Communicate and process customer requests in a prioritized manner
* Answer "How To" questions regarding our VMI software
* Administer and maintain User IDs
* Maintain strong relationships with customers through professional communication and support.
Requirements for success:
* College degree in Supply Chain/IT/Business is preferred
* 0-2 years experience in Vendor Managed Inventory or related experience
* Experience with databases - data migration and manipulation, writing queries, etc.
* Excellent Microsoft Excel skills
* Must have strong customer service skills - able to read, write, and talk to customers professionally
* Must be curious and love troubleshooting
* Task oriented
Datalliance, a TrueCommerce company, has specialized in helping companies implement and operate successful Vendor Managed Inventory (VMI) programs since 1991. We were a pioneer in offering VMI as an internet-based ‘On-Demand’ service using the ‘Software as a Service’ (SaaS) approach, and have more experience in this field than just about anyone in the world. Today, we offer an expanding range of collaborative sales and inventory optimization services based on our proven data acquisition, verification, and normalization infrastructure.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
See job description
....Read more...
Type: Permanent Location: Blue Ash, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-12 08:25:57
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Are you ready to unlock your true potential? Join a growing and global company where you can discover how you can make a big impact.
Datalliance, a TrueCommerce company, is seeking a Customer Care Support Analyst.
The Customer Care Support Analyst supports our software as a service model by monitoring inputs and outputs to the system, investigating process exceptions, tracing problems to their source, and resolving data issues and transactional customer requests.
The successful candidate must be task focused, detail oriented and will be customer facing.
This role is a hybrid opportunity based out Cincinnati / Blue Ash Ohio Office (1 day/week).
A rotating Saturday and Holiday schedule (up to 4 hours) is required.
As a Customer Care Analyst, you will:
* Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to inventory management.
(NetSuite)
* Handle level 1 customer complaints and escalate complex issues to the appropriate teams for resolution.
* Analyze incoming and outgoing data (EDI, flat files, xml sources) and resolve any level I issues
* Communicate and process customer requests in a prioritized manner
* Answer "How To" questions regarding our VMI software
* Administer and maintain User IDs
* Maintain strong relationships with customers through professional communication and support.
Requirements for success:
* College degree in Supply Chain/IT/Business is preferred
* 0-2 years experience in Vendor Managed Inventory or related experience
* Experience with databases - data migration and manipulation, writing queries, etc.
* Excellent Microsoft Excel skills
* Must have strong customer service skills - able to read, write, and talk to customers professionally
* Must be curious and love troubleshooting
* Task oriented
Datalliance, a TrueCommerce company, has specialized in helping companies implement and operate successful Vendor Managed Inventory (VMI) programs since 1991. We were a pioneer in offering VMI as an internet-based ‘On-Demand’ service using the ‘Software as a Service’ (SaaS) approach, and have more experience in this field than just about anyone in the world. Today, we offer an expanding range of collaborative sales and inventory optimization services based on our proven data acquisition, verification, and normalization infrastructure.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
See job description
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2025-09-12 08:25:52
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Are you ready to unlock your true potential? Join a growing and global company where you can discover how you can make a big impact.
Datalliance, a TrueCommerce company, is seeking a Customer Care Support Analyst.
The Customer Care Support Analyst supports our software as a service model by monitoring inputs and outputs to the system, investigating process exceptions, tracing problems to their source, and resolving data issues and transactional customer requests.
The successful candidate must be task focused, detail oriented and will be customer facing.
This role is a hybrid opportunity based out Cincinnati / Blue Ash Ohio Office (1 day/week).
A rotating Saturday and Holiday schedule (up to 4 hours) is required.
As a Customer Care Analyst, you will:
* Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to inventory management.
(NetSuite)
* Handle level 1 customer complaints and escalate complex issues to the appropriate teams for resolution.
* Analyze incoming and outgoing data (EDI, flat files, xml sources) and resolve any level I issues
* Communicate and process customer requests in a prioritized manner
* Answer "How To" questions regarding our VMI software
* Administer and maintain User IDs
* Maintain strong relationships with customers through professional communication and support.
Requirements for success:
* College degree in Supply Chain/IT/Business is preferred
* 0-2 years experience in Vendor Managed Inventory or related experience
* Experience with databases - data migration and manipulation, writing queries, etc.
* Excellent Microsoft Excel skills
* Must have strong customer service skills - able to read, write, and talk to customers professionally
* Must be curious and love troubleshooting
* Task oriented
Datalliance, a TrueCommerce company, has specialized in helping companies implement and operate successful Vendor Managed Inventory (VMI) programs since 1991. We were a pioneer in offering VMI as an internet-based ‘On-Demand’ service using the ‘Software as a Service’ (SaaS) approach, and have more experience in this field than just about anyone in the world. Today, we offer an expanding range of collaborative sales and inventory optimization services based on our proven data acquisition, verification, and normalization infrastructure.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
See job description
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2025-09-12 08:25:51
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Provide excellent customer service to the general public regarding PSTA’s services. Interact with customers on the phone from PSTA’s call center, and in person at PSTA’s bus terminals in Pinellas County.
Essential Functions
Answers phones and gives detailed information to the public about using the PSTA bus system; reads maps and utilizes GoogleTransit to give directions.
Sells fare cards, tokens, special event tickets and processes Photo Identification Cards for employees and the public at PSTA Customer Service centers, and performs cashiering duties.
Provides accurate, up-to-date route and schedule information, and accurate information to PSTA’s TD and Medicaid Clients.
Distributes and sells tickets to TD and Medicaid Clients.
Utilizes TTD/TTY (hearing impaired) equipment.
Receives and records calls regarding customer complaints, routes them to appropriate personnel, or personally rectifies the complaint if possible.
Stays informed on changes in service or new service; communicates with PSTA’s Transportation Department regarding detours, breakdowns of equipment and other important information.
Performs other duties as assigned.
Minimum Qualifications
Education: High school diploma or G.E.D.
supplemented by training in telephone techniques or customer service.
Experience: One (1) year experience as a customer service representative, receptionist, or other related clerical work where duties involved extensive public contact.
Desired Qualifications:Experience working in a call center environment, providing information and answering customer inquiries. Stable job history. Bilingual English/Spanish is a plus.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of: Business telephone equipment; general office procedures; basic computer operations, POS system, and cash handling experienced required.
Abilities: Answer telephone inquiries in an efficient and courteous manner; establish and maintain effective working relationships with all employees and the general public; perform routine clerical duties; perform basic mathematical computations; perform data entry tasks utilizing personal computer hardware and software; learn PSTA routes.
PSTA is a Drug Free/Smoke Free Workplace.
PSTA is an Equal Opportunity Employer - M/F/D/V
See Job Description
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Type: Permanent Location: St. Petersburg, US-FL
Salary / Rate: Not Specified
Posted: 2025-09-12 08:25:51
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Are you ready to unlock your true potential? Join a growing and global company where you can discover how you can make a big impact.
Datalliance, a TrueCommerce company, is seeking a Customer Care Support Analyst.
The Customer Care Support Analyst supports our software as a service model by monitoring inputs and outputs to the system, investigating process exceptions, tracing problems to their source, and resolving data issues and transactional customer requests.
The successful candidate must be task focused, detail oriented and will be customer facing.
This role is a hybrid opportunity based out Cincinnati / Blue Ash Ohio Office (1 day/week).
A rotating Saturday and Holiday schedule (up to 4 hours) is required.
As a Customer Care Analyst, you will:
* Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to inventory management.
(NetSuite)
* Handle level 1 customer complaints and escalate complex issues to the appropriate teams for resolution.
* Analyze incoming and outgoing data (EDI, flat files, xml sources) and resolve any level I issues
* Communicate and process customer requests in a prioritized manner
* Answer "How To" questions regarding our VMI software
* Administer and maintain User IDs
* Maintain strong relationships with customers through professional communication and support.
Requirements for success:
* College degree in Supply Chain/IT/Business is preferred
* 0-2 years experience in Vendor Managed Inventory or related experience
* Experience with databases - data migration and manipulation, writing queries, etc.
* Excellent Microsoft Excel skills
* Must have strong customer service skills - able to read, write, and talk to customers professionally
* Must be curious and love troubleshooting
* Task oriented
Datalliance, a TrueCommerce company, has specialized in helping companies implement and operate successful Vendor Managed Inventory (VMI) programs since 1991. We were a pioneer in offering VMI as an internet-based ‘On-Demand’ service using the ‘Software as a Service’ (SaaS) approach, and have more experience in this field than just about anyone in the world. Today, we offer an expanding range of collaborative sales and inventory optimization services based on our proven data acquisition, verification, and normalization infrastructure.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
See job description
....Read more...
Type: Permanent Location: Dayton, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-12 08:25:50
-
Are you ready to unlock your true potential? Join a growing and global company where you can discover how you can make a big impact.
Datalliance, a TrueCommerce company, is seeking a Customer Care Support Analyst.
The Customer Care Support Analyst supports our software as a service model by monitoring inputs and outputs to the system, investigating process exceptions, tracing problems to their source, and resolving data issues and transactional customer requests.
The successful candidate must be task focused, detail oriented and will be customer facing.
This role is a hybrid opportunity based out Cincinnati / Blue Ash Ohio Office (1 day/week).
A rotating Saturday and Holiday schedule (up to 4 hours) is required.
As a Customer Care Analyst, you will:
* Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to inventory management.
(NetSuite)
* Handle level 1 customer complaints and escalate complex issues to the appropriate teams for resolution.
* Analyze incoming and outgoing data (EDI, flat files, xml sources) and resolve any level I issues
* Communicate and process customer requests in a prioritized manner
* Answer "How To" questions regarding our VMI software
* Administer and maintain User IDs
* Maintain strong relationships with customers through professional communication and support.
Requirements for success:
* College degree in Supply Chain/IT/Business is preferred
* 0-2 years experience in Vendor Managed Inventory or related experience
* Experience with databases - data migration and manipulation, writing queries, etc.
* Excellent Microsoft Excel skills
* Must have strong customer service skills - able to read, write, and talk to customers professionally
* Must be curious and love troubleshooting
* Task oriented
Datalliance, a TrueCommerce company, has specialized in helping companies implement and operate successful Vendor Managed Inventory (VMI) programs since 1991. We were a pioneer in offering VMI as an internet-based ‘On-Demand’ service using the ‘Software as a Service’ (SaaS) approach, and have more experience in this field than just about anyone in the world. Today, we offer an expanding range of collaborative sales and inventory optimization services based on our proven data acquisition, verification, and normalization infrastructure.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
See job description
....Read more...
Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-12 08:25:49
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Customer Management
Job Sub Function:
Non-Technical Customer Service
Job Category:
Professional
All Job Posting Locations:
Amersfoort, Utrecht, Netherlands
Job Description:
We zijn op zoek naar het beste talent voor de functie van Customer Service Associate, gevestigd in Amersfoort.
In deze rol ben jij de spil in het contact met onze klanten, waarbij jouw inzet direct bijdraagt aan een positieve klantbeleving.
Je werkt nauw samen met verschillende afdelingen, zoals sales, logistiek en externe partners, om ervoor te zorgen dat alles soepel verloopt.
Dit is een geweldige kans om jezelf verder te ontwikkelen binnen een internationaal en innovatief bedrijf dat zich inzet voor gezondheidszorg wereldwijd.
Wij zoeken iemand die enthousiast wordt van klantcontact en graag een verschil maakt!
Je zult verantwoordelijk zijn voor:
• Het bieden van uitstekende service aan zowel interne als externe klanten via telefoon, e-mail en systemen zoals Salesforce.
• Het verwerken van klantvragen over leveringen, klachten, retouren en prijsaanvragen.
• Het monitoren en opvolgen van vraagstukken om tijdige oplossingen te bieden.
• Het verzorgen van correcte facturatie en administratie.
• Het signaleren van verbeterpunten in werkprocessen en bijdragen aan efficiëntie.
• Het vertegenwoordigen van Johnson & Johnson MedTech met een professionele en vriendelijke houding.
Wat wij vragen:
• Fulltime beschikbaarheid van 40 uur per week.
• Goede communicatieve vaardigheden in het Nederlands en Engels.
• Klantgerichtheid en het vermogen om professioneel om te gaan met diverse klanten.
• Ervaring in een Customer Service-omgeving is een pre, evenals kennis van systemen zoals SAP, JD Edwards of CRM-tools zoals Salesforce.
• Analytisch sterk en in staat om snel te schakelen tussen verschillende systemen en processen.
• Flexibel, stressbestendig en resultaatgericht, met een leergierige houding.
Wat wij bieden:
• Een warm en betrokken team waarin resultaat en loyaliteit gewaardeerd worden.
• Een marktconform salaris met jaarlijkse verhoging.
• Kansen om je netwerk uit te breiden in een professionele en internationale omgeving.
• Mogelijkheden om je digitale vaardigheden verder te ontwikkelen.
Het te verwachten bruto basissalaris voor deze functie ligt tussen de €37.300 en €59.800 per jaar, inclusief 8% vakantietoeslag.
Ons wervingsproces:
Bij Johnson & Johnson zetten we ons in voor een grond...
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Type: Contract Location: Amersfoort, NL-UT
Salary / Rate: Not Specified
Posted: 2025-09-12 08:18:23
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OVERVIEW
Harris is seeking a Customer Support Analyst for our School Nutrition Division.
We’re looking for a bright, energetic, and positive professional who is passionate about delivering exceptional customer service.
In this role, you will have direct, day-to-day interaction with our valued customers, helping resolve a variety of software-related issues to ensure a seamless user experience.
JOB DUTIES & RESPONSIBILITIES
* Diagnose and troubleshoot software and hardware issues.
* Collaborate closely with the Support team to identify, escalate, and resolve customer concerns.
* Respond promptly and professionally to customer phone calls, emails, and support tickets.
* Develop and maintain in-depth product knowledge to handle both first-level and escalated support cases.
* Leverage AI tools and technologies to enhance problem-solving, automate routine tasks, and improve support efficiency.
* Contribute actively to initiatives that drive customer satisfaction and service quality.
* Document and track client interactions, issues, and resolutions in our support systems.
* Deliver client training sessions via webinars or on-site visits as needed.
Required Skills & Qualifications
* At least three years of prior call center or technical support experience.
* Strong troubleshooting, analytical, and critical-thinking abilities.
* Excellent verbal and written communication skills.
* Proficiency in using AI tools (e.g., chatbots, AI-based diagnostics, automated reporting, or knowledge bases) to assist in daily tasks.
* Strong organizational and time management skills; able to multitask effectively.
* Self-motivated and able to work independently as well as collaboratively within a team.
* Flexible and adaptable, with the ability to work in a dynamic and evolving environment.
* Confident working with diverse customer personalities and needs.
* Excellent computer skills, including proficiency with Microsoft Office Suite.
* Ability to type a minimum of 40 WPM.
* Knowledge of SQL/Firebird databases is a plus.
* Experience in education, school environments, or school food service is preferred.
About Harris Computer:
Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia.
Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers.
We offer a comprehensive benefit package as well as other additional “Perks”!
* We empower our employees to make a difference
* We have an award-winning culture
* We offer opportunity to learn
* We are financially strong and we are owned by the largest software company in Canada (CSI)
* We have fun!
Fo...
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Type: Permanent Location: Salem, US-OR
Salary / Rate: 30
Posted: 2025-09-11 08:33:55
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Street Team Ambassador - San Antonio, Tx (Seasonal PT)
Location: San Antonio, TX / Non-Exempt
At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community.
SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field, and STAR Complex.
We know that our people are our greatest asset as an organization.
We aspire to provide our teams with meaningful work, to live our values - Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.
We are currently seeking outgoing ambassadors in the San Antonio, Texas area to represent SS&E at local and regional events, festivals, around college campuses, and other exciting happenings.
This position will be tasked with engaging with the community, distributing Spurs branded swag to fans, answering questions about SS&E products, and collecting data for lead generation.
This position should currently reside in the San Antonio, Texas area.
What You’ll Do:
* Attend and assist various assigned events in the Austin, Texas area.
* Enthusiastically engage and inform fans about Spurs Sports & Entertainment’s products.
* Represent Spurs Sports and Entertainment and lead activation efforts on college campuses throughout the Austin area.
* Support database collection efforts at every event.
* Operate and maintain Spurs Sports & Entertainment promotional equipment to include vehicles, activation items, photo opportunities, iPads, and other set-up elements.
* Assist with detailed recaps and reports following each event.
* Assist the Marketing Department with various tasks as assigned.
Who You Are:
* Attendance at scheduled events in Austin and surrounding areas.
* Commitment to work long, flexible hours including evenings, weekends, and holidays.
* Ability to prioritize multiple tasks, proactively problem solve and be highly organized.
* Outgoing and engaging personality, excellent people skills with an ability to interact professionally with internal and external clients at all levels within an organization.
* Possess a valid driver’s license and clean driving record in order to operate company-owned vehicles.
* Working knowledge of SS&E’s properties and business units (Spurs, Austin Spurs, SAFC, AT&T Center, Spurs Give, & Spurs Sports Academy).
* Desire and ability to interact professionally with fans.
* Committed to representing SS&E’s core values.
Physical Requirements:
* Ability to lift up to 50lbs and assist with the set...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: 13
Posted: 2025-09-11 08:26:11
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Street Team Ambassador - Austin, Tx (Seasonal PT)
Location: San Antonio, TX / Non-Exempt
At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community.
SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field, and STAR Complex.
We know that our people are our greatest asset as an organization.
We aspire to provide our teams with meaningful work, to live our values - Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.
We are currently seeking outgoing ambassadors in the Austin, Texas area to represent SS&E at local and regional events, festivals, around college campuses, and other exciting happenings.
This position will be tasked with engaging with the community, distributing Spurs branded swag to fans, answering questions about SS&E products, and collecting data for lead generation.
This position should currently reside in the Austin, Texas area.
What You’ll Do:
* Attend and assist at various assigned events in the Austin, Texas area.
* Enthusiastically engage and inform fans about Spurs Sports & Entertainment’s products.
* Represent Spurs Sports and Entertainment and lead activation efforts on college campuses throughout the Austin area.
* Support database collection efforts at every event.
* Operate and maintain Spurs Sports & Entertainment promotional equipment to include vehicles, activation items, photo opportunities, iPads, and other set-up elements.
* Assist with detailed recaps and reports following each event.
* Assist the Marketing Department with various tasks as assigned.
Who You Are:
* Attendance at scheduled events in Austin and surrounding areas.
* Commitment to work long, flexible hours including evenings, weekends, and holidays.
* Ability to prioritize multiple tasks, proactively problem solve and be highly organized.
* Outgoing and engaging personality, excellent people skills with an ability to interact professionally with internal and external clients at all levels within an organization.
* Possess a valid driver’s license and clean driving record in order to operate company-owned vehicles.
* Working knowledge of SS&E’s properties and business units (Spurs, Austin Spurs, SAFC, AT&T Center, Spurs Give, & Spurs Sports Academy).
* Desire and ability to interact professionally with fans.
* Committed to representing SS&E’s core values.
Physical Requirements:
* Ability to lift up to 50lbs and assist with the setup and breakdo...
....Read more...
Type: Permanent Location: Austin, US-TX
Salary / Rate: 13
Posted: 2025-09-11 08:26:04
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At Schurz Broadband Group, we have the job for you! We have an immediate opening for a Technical Support Representative.
This position is responsible for providing quality support for our customers.
In this role you will have the opportunity to respond to calls, analyze and troubleshoot issues, create and resolve tickets, and escalate issues to specific departments.
We are looking for motivated individuals who can deliver an exceptional “Schurz Broadband customer experience” that is second to none.
Opportunities for advancement, a robust benefits package, and a friendly atmosphere await.
Title: Technical Support Representative
Location: Office located in Hagerstown, MD
Rate: $16-18/hour plus overtime as applicable
Full-Time/Part Time: Full-Time
Reporting to: TX Supervisor
Responsibilities Include:
* Answer the Help Desk phones in a courteous and friendly manner and following the procedures as outlined.
* Monitor and respond to Support and Abuse emails
* Enter the calls in Help Desk tracking software, including detailed information.
* Routinely check voicemail, especially if you have left the Help Desk at any point during your shift.
* Use any free time not needed to fulfill the above duties to do self-training to develop your knowledge and skills.
* Respond to customer generated tickets and email support requests.
* Provide support for any cable modem or digital phone issues.
* Maintain an appropriate and professional image of the company through appearance, demeanor, and interactions with customers at all times
* Comply with company policies and specifications
* Perform other duties as assigned
You will need to have:
* High school diploma or GED equivalent
* Valid and clean driver's license
* Familiarity with PCs is important
* Knowledge of Windows operating systems; common email clients (Outlook, Outlook Express, Thunderbird, Eudora); Browsers (IE, Firefox).
* Ability to analyze, identify, prioritize and solve problems is required.
* Experience in troubleshooting hardware, network problems, digital phone, wireless networks, email clients, and connectivity is desirable.
* Understanding of networking terms.
* Good customer relations and communication skills are required.
* Able to troubleshoot and repair customer products/services using knowledge of plant distribution and customer equipment operation
Even Better If You Have:
* A+ certification is a plus.
* Understanding of networking terms.
* Familiarity with Macs is a plus.
Why Join Schurz Broadband Group?
When you join Schurz Broadband Group, you’ll be part of an award-winning company and team.
We offer a comprehensive benefits package, including:
* Group health & dental insurance
* 401(k) program with company match
* Generous PTO program
* Company wellness program
* Employer-paid short- and long-term disability
* And much more!
We a...
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Type: Permanent Location: Hagerstown, US-MD
Salary / Rate: Not Specified
Posted: 2025-09-11 08:25:45
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About Us:
Welcome to the Raleigh-Durham Airport Authority, where we operate RDU International Airport, a vital hub connecting North Carolina to the world.
In 2024, our teamwork helped us serve 15.5 million passengers, generate a $24.1 billion economic impact, and our dedication to excellence has been recognized with a Top Five passenger satisfaction ranking in North America.
We're a tight-knit team of over 400 employees where accountability and collaboration are our guiding principles, and safety is our top priority.
Whether your role is indoors or outdoors, you'll be part of a supportive environment that values your contributions.
We believe in investing in our people, offering competitive benefits and professional development to help your career take flight.
About You:
You embody core values that will play a pivotal role in connecting our community to places and the people who matter most.
Your commitment to continuous learning will drive innovation and growth, while your unwavering integrity ensures that our brand remains trustworthy and reputable.
Your respect for colleagues and clients alike fosters a collaborative and positive environment.
Your dedication to excellence in every task you undertake will elevate our brand’s standards.
Lastly, your team spirit will unite our efforts and amplify our collective success.
About the Role:
Are you ready to be on the front lines of creating a world-class airport journey? As part of our Guest Experience Department, you’ll be the friendly face that welcomes travelers and ensures their flight through the terminal is smooth, safe, and memorable.
Think of yourself as part of our “in-flight crew on the ground”—your mission is to provide outstanding guest service, from answering questions to assisting with special needs, all while keeping health, safety, and cleanliness standards soaring high.
Just like a pre-flight inspection, you’ll perform routine checks of our facilities to make sure every detail is spotless, comfortable, and ready for takeoff.
Reporting to the Guest Experience Supervisor within the Commercial Management & Marketing Division, you’ll play a vital role in maintaining a guest-focused culture that ensures every traveler’s journey with us takes off on the right note.
If you enjoy helping people, thrive in a fast-paced terminal environment, and want to be part of a team committed to first-class service, then this role is your boarding pass to an exciting career in guest services! The shift for this role is 3:00 PM - 11:00 PM and schedules change every 4 months in a bid process.
Compensation:
* Maximum – Based on experience
* Minimum - $34,655.50
What You’ll Do:
* Exercise diplomacy and interact effectively and courteously with airport guests and the public.
* Completes daily activities to deliver a guest-focused culture and a healthy, safe, seamless, and enjoyable experience to all airport guests, employees, and vendors.
* P...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2025-09-11 08:22:31
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Customer Management
Job Sub Function:
Non-Technical Customer Service
Job Category:
People Leader
All Job Posting Locations:
Issy-les-Moulineaux, France
Job Description:
Activités principales
• Traiter toutes les commandes, demandes de renseignements, réclamations et informations générales par téléphone/e-mail
• Maintenir les métriques SLA et EMEA (y compris les KPI associés au rôle)
• Traiter manuellement les commandes EDI et eCommerce tombées en erreur
• Contribuer à l'automatisation des commandes via l'EDI et le eCommerce en collaboration avec des partenaires internes
• Gérer les notes de crédit et de débit
• Gérer les créations et modifications de comptes client
• Suivre les retours
• Acquérir la connaissance produits, les connaissances commerciales et techniques pour gérer les relations avec les clients
• Gérer des rappels produit
• Gérer des appels sortants
• Soutenir les partenaires commerciaux
• Soutenir les initiatives de vente et de marketing
Connaissances, compétences et aptitudes requises
Indispensable:
• Bilingue Anglais
• Expérience dans un Service Client, de préférence en centre d’appels.
• Empathie, capacité à faire preuve de compréhension et à trouver des solutions pour valoriser le client
• Esprit d'équipe, motivation et engagement
• Capacité à communiquer ouvertement à l’écrit et à l’oral
• Approche proactive de la résolution des réclamations
• Bonnes compétences en informatique, y compris la saisie de données
• Capacité à être efficace sous pression et à travailler dans un environnement au rythme rapide et soutenu, réactivité
• Compétences organisationnelles, numériques et administratives
Souhaitable
- Maîtrise du Neerlandais serait un plus.
- Connaissance / Compétences SAP
- Compétences Microsoft Office (Excel, Outlook, Word, Power Point)
- Connaissance d’une 3ème langue (en plus du français et anglais)
- Compréhension du domaine de la santé oculaire ou expérience au sein d’une structure de santé oculaire
At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, a...
....Read more...
Type: Permanent Location: Issy-les-Moulineaux, FR-92
Salary / Rate: Not Specified
Posted: 2025-09-11 08:16:37
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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.
Together, we’re advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Contact Center
All Locations:
300 Ocean Avenue – Revere
Position Summary:
Category: Administrative
Hours: 40
City: Revere
Department: Contact Center
Join our dynamic team as a Contact Center Representative! We are looking for someone friendly and hard-working, fluent in both English and Spanish (preferred), with superior customer service skills.
As a member of our Contact Center, you'll answer inbound patient calls with warmth and understanding, and provide a range of services, including scheduling appointments, coordinating refill requests, and making outbound outreach calls to patients.
We offer the flexibility to work remotely, hybrid, or onsite, allowing you to choose the work environment that best suits your needs.
You can choose to work at our Contact Center onsite, which practices safety and social distancing protocols and is located across from beautiful Revere Beach.
This full-time position includes a schedule of Monday-Friday from 8 AM-5 PM.
As a Customer Service Representative, you'll have the opportunity to develop your communication and problem-solving skills, and gain experience with electronic medical record technology.
You'll also have the opportunity to advance into other roles within our organization as you gain experience and develop your skills.
Essential Duties and Responsibilities:
* Schedule, reschedule, and cancel appointments.
* Document clear and concise messages and route appropriately.
* Appropriately transfers calls to other departments when required.
* Navigate and document in the Electronic Medical Record (EPIC) to access relevant and appropriate information.
* Process refill requests accurately and effectively, according to guidelines.-Conduct outreach calls on behalf of clinical departments.
Job requirements
* High school diploma or GED required
* Minimum of 1-year customer service, administrative, or call center experience
* Excellent written and verbal communication skills
* Judgment and problem-solving skills...
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Type: Permanent Location: Revere, US-MA
Salary / Rate: Not Specified
Posted: 2025-09-10 08:26:03
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Sign-on bonus available for eligible external applicants! Contact us today to learn more!
The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to phones, e-mail, web channels, mail, and facsimile.
Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc.
This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union. MCC Rep I’s are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.
This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
This means supporting the Credit Union goals and Core Values.
They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable.
* Provides basic member service transactions, with quality and accuracy.
* Consults with members.
* Identifies needs, offers solutions, and follows up on any pending transactions.
* Holds conversations that matter with members either in person or over the phone.
* Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
* Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust.
* Recommends other products and services as appropriate from having conversations that matter with members.
* Performs a wide variety of account maintenance including but not limited to changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
* Identifies and reports any suspicious behavior or suspected fraud activity.
* Completes all required training and compliance modules.
* Treats all co-workers and members with respect.
* Supports and participates in contin...
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Type: Permanent Location: Anchorage, US-AK
Salary / Rate: Not Specified
Posted: 2025-09-10 08:25:42
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Company Name:
PBS Systems
Job Location:
Calgary, Alberta
Job Type:
Full-time, Permanent
No.
of Openings:
01
Internal Job Title:
Dealer Engagement Specialist
Reports To:
Team Lead, Dealer Engagement
“PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”
The Opportunity:
At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, and we’re growing fast.
We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.
At PBS, we are committed to supporting your professional growth.
Your career path here can evolve in alignment with your skills, interests, and aspirations.
The Role:
To coach others in a group setting, foster a sense of community amongst others and collaborate with coworkers to produce positive customer experience.
Our Dealer Engagement Specialists are proactive mentors that strive to share the PBS products, and their capabilities, with our customers to help increase adoption and enhance customer experience.
Duties and Responsibilities:
* Proactively host customer engagement sessions
* Develop presentations and content for conferences, tradeshows, workshops and host events with support
* Promote adoption of our products/services with guidance
* Confidently convey the PBS culture through professional appearance, charismatic presentations, creating and maintaining genuine business relationships with the ability to perform under pressure
* Provide supporting resources by coordinating information sharing between development, marketing and sales, implementation plans and deployments
* Understand market problems through interactions with customers and PBS experts.
* Be available as a product expert (Achieved through PBS certification, knowledge of dealership structure and processes and understanding common issues the software can alleviate. New hires will be offered onsite time to gain a better understanding of the dealership)
* Orchestrate a sense of community amongst our customers
* Work closely with internal teams and provide insight into new development to ensure software direction will provide true value to customers and communicate information to relevant stakeholders
* Assist with product launches
* Build professional relationships with customers and internal stakeholders.
Qualification:
* High school diploma or equivalency required
* Excellent verbal and written communication skills
* Presentations development and public speaking experience is considered an asset
* Organiz...
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Type: Permanent Location: Calgary, CA-AB
Salary / Rate: Not Specified
Posted: 2025-09-09 08:22:22
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Rejoignez l’entreprise la plus internationale au monde, n°1 en France au classement Great Place to Work.
* Evoluez dans un univers professionnel exaltant et apprenez grâce à des missions responsabilisantes et riches
* Développez vos compétences en participant à des parcours de formation de qualité pour évoluer professionnellement et personnellement
* Découvrez une culture d’entreprise UNIQUE, basée sur la confiance, le respect, l’esprit d’équipe et le résultat
* Célébrez et faites la fête, à l’occasion de nombreux événements internes
Chez DHL, le leader mondial du transport express, nous vous garantissons que vous pourrez simplement être vous-même.
Notre mission : connectez les gens, améliorer les vies.
...
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Type: Contract Location: Decines-Charpieu, FR-ARA
Salary / Rate: Not Specified
Posted: 2025-09-09 08:20:26
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Company
Federal Reserve Bank of Minneapolis
Are you looking for a position that allows you to grow professionally within a fast paced, customer service environment?
The Federal Reserve Bank of Minneapolis’ Treasury Services Department supports U.S.
Treasury retail financial products, such as United States Savings Bonds.
We are seeking individuals who are customer focused, efficient, and have effective verbal communication skills to join our contact center.
• No nights
• No weekends
• No sales, collections, or cold calls
• Options to work onsite or a hybrid of onsite and remote, once training is complete
Responsibilities:
* Answer incoming calls and emails from customers, financial institutions, and legal professionals.
* Advise customers on U.S.
Treasury financial products, regulations, and forms.
* Support account setup and navigation for U.S.
Treasury websites and applications
* Aim to exceed established metrics for accuracy, timeliness, and completeness
* Provide prompt, efficient, detailed, customer-oriented service
* Act as an advocate for our customer; reporting and/or acting on areas for improvement
* Establish and maintain accurate records and documentation
* Interpret guidelines, regulations, and recommend changes to procedures and processes
Qualifications:
* Associates degree in business or an equivalent combination of education and experience.
* Minimum one year of related experience or an equivalent combination of post-secondary education and experience in customer service, operations, or related area.
* Must be a U.S.
citizen or lawful permanent resident alien with at least three years of legal residency in any visa category.
* Ability to interface directly with customers and resolve issues, follow, and explain policies and procedures, problem solve, and meet deadlines.
* Basic computer and MS Office proficiency.
* This position qualifies for a hybrid working arrangement that supports remote work but requires regular on-site attendance.
Our total rewards program offers benefits that are the best fit for you at every stage of your career:
* Comprehensive healthcare options (Medical, Dental, and Vision)
* 401(k) match, and a fully-funded pension plan
* Paid time off and holidays
* Generously subsidized public transportation
* Annual educational assistance
* On-site fitness facility
* Professional development programs, training, and conferences
* And more…
The Minneapolis Fed is committed to developing a diverse workforce and providing an inclusive environment where all employees are respected and valued.
We believe that we can foster development opportunities for all and reach our full potential by recognizing the unique experiences and identities of each of our colleagues.
From economists to cash specialists, we work together to represent you in our economy.
Full Time / Part Time
Full time
Regular / ...
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Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: 48649
Posted: 2025-09-06 08:46:07
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MEDHOST is seeking a Customer Support Analyst to provide application support to customers.
This role involves answering complex questions about our products, investigating issues, and ensuring client satisfaction.
General Responsibilities:
* Serve as the primary support liaison between MEDHOST and clients, responding to inquiries via phone or electronic tickets.
* Assess situations, review software configurations, and identify resolutions or escalate as needed.
* Document detailed information in the client tracking system and follow defined guidelines.
* Regularly review submitted items and follow up with clients to ensure resolution.
* Collaborate with team members, sharing knowledge through training sessions and peer interactions.
* Maintain current knowledge of applications and related technologies.
* Troubleshoot email technology issues.
* Present support webinars to staff and customers.
* Interpret requirements and recommend solutions that best address clients’ needs.
Required Qualifications:
* Strong analytical, research, and problem-solving skills.
* Ability to multi-task and prioritize work effectively.
* Exceptional attention to detail and quick grasp of concepts.
* Sound understanding of API and web services technologies.
* Knowledge of engagement delivery and software troubleshooting techniques.
Nice to Have:
* Experience with presenting webinars.
* Familiarity with email technology troubleshooting.
Other:
* Perform other duties as assigned by management.
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-09-06 08:34:30
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Qui sommes-nous ?
Groupe mondial du transport express international, l’entreprise doit son succès à la puissance de son réseau et à la qualité de son service.
Ses 3000 collaborateurs accompagnent et conseillent les entreprises françaises dans leur développement international.
Bon à savoir :
Great Place to Work : nous sommes 1er au classement au monde depuis 2021
Formation/Evolution : 95% de nos collaborateurs effectuent en moyenne 3,5 jours de formations réglementaires et métiers en vue d’évoluer en interne
Société engagée dans une réelle politique RSE :
· Go Green : Agir sur notre empreinte carbone. Notre objectif : 90% de nos véhicules de livraisons « zéro émissions » dès 2026
· Go Help : Soutenir les personnes ainsi que nos collègues DHL dans le besoin dans le monde entier à la suite des différents événements (guerre en Ukraine, séismes Turquie et Syrie…)
· Go Heart : Soutenir et encourager les collaborateurs dans leur engagement auprès d’associations
Conseiller Clientèle (H/F) – Le Bourget
Poste à pourvoir en CDD avant conversion en CDI
Date de démarrage : 1er octobre 2025
Attendus du poste : Garant de la qualité d'accueil, de réponse et de service apportés à nos clients parlant français et anglais ; vous répondrez à toutes les demandes des clients en respectant les objectifs qualitatifs et quantitatifs de notre société.
Travailler pour DHL c’est avoir un très fort potentiel de progression : ce poste offre aux plus performants de réelles opportunités d’évolution au sein de DHL, dès la première année.
Missions :
· Accompagner et conseiller les clients à distance par téléphone.
· Contacter les agences DHL à travers le monde pour obtenir des informations.
· Effectuer un suivi proactif ou préventif des envois de certains clients et être force de proposition pour trouver des solutions alternatives.
· Promouvoir les services DHL et élaborer des offres commerciales adaptées.
· Recueillir et synthétiser des informations pour qualifier le fichier client.
Ce job est fait pour toi si :
· Tu es issu(e) d’une formation en commerce internationale ou relation client (minimum Bac+2) et tu as idéalement une première expérience en relation client.
· Tu as un bon niveau d’anglais.
· Tu as une appétence relationnelle, tu es enthousiaste et dynamique.
· Tu as un réel goût du défi, et tu aimes relever des défis.
· Tu souhaites réaliser de belles primes grâce à tes performances.
Ce que nous t’apporterons :
· Une intégration rapide dans une équipe soudée.
· Une rémunération fixe et une variable garantie pendant les 6 premiers mois
· Une prime de participation.
· Des tickets restaurants de 9€ (dont 60% de part employeur)
· Un parcours de formation de 5 semaines alliant la théorie et la pratique avec un formateur interne
· Un accord de télétravail : 1 semaine sur 2 + prime télétravail
· 10 j de RTT
· Un comité d’entreprise : chèques-cadeaux, activités sociales, culturelles, chèques vacances et prise en charge d’une partie de ton activité sportive.
...
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Type: Contract Location: Lyon, FR-ARA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:20:44
