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Be part of a team at the forefront of Data and Analytics, where your expertise will help shape strategies that turn data into actionable insights.
This role offers the opportunity to drive data excellence, collaborate with talented professionals, and contribute to impactful initiatives.
Grow your career in a dynamic environment that values innovation, strategic thinking, and continuous learning.
As a Vice President Data Owner in Connected Commerce, you will support the execution of strategic initiatives that enhance the Data Owner experience across the organization.
You will work closely with Data Owners to implement consistent data management practices, drive adoption of firmwide tools, and ensure strategic materials are maintained and up to date.
You will also own a data domain within a specific product, serving as the subject matter expert and enabling the business to innovate through strategic data use while maintaining the highest standards of data quality and protection.
You will help standardize and optimize Data Owner touchpoints and processes, contributing to increased consistency and uplift of the role across the enterprise.
Your efforts will support the development and adoption of frameworks, promote comprehensive data quality processes, and ensure adherence to firmwide controls, audit, and governance requirements.
Job responsibilities
* Assist in the development and maintenance of roadmaps, roadshow, and marketing materials for Data Owners across multiple products in Connected Commerce
* Support the development and adoption of frameworks to standardize the Connected Commerce Data Owner operating model
* Develop processes to monitor and track data usage both within and outside the firm
* Establish and promote comprehensive data quality processes to support AI initiatives and manage consistent execution across Data Owner groups
* Oversee the development and execution of project plans, tracking timelines and milestones for strategic initiatives
* Monitor and anticipate industry trends in data management, processing, and analytical tooling to recommend innovative solutions
* Develop expertise in a data domain within a specific product and build collaborative relationships as the domain expert
* Partner with aligned Product leads, Tech leads, and Data Scientists to drive increased business value through the identification of data required to support business capabilities and advanced analytics
* Identify the scope of critical data within the business, ensuring prioritized data is well-documented and classified with metadata
* Ensure adherence to firmwide controls, audit, and governance requirements related to data integrity and protection
* Assist in sprint planning, execution and other scrum events for technology development teams focused on data publishing and quality
Required qualifications, capabilities, and skills
* Exceptional skill in designing visually compelling, s...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:22
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Doylestown, US-PA
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:22
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At J.P.
Morgan Wealth Management, we have an enthusiasm for helping our clients, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
As a Licensed Investment Professional in J.P.
Morgan Wealth Management, you will have the opportunity to demonstrate customer obsessed behaviors when assisting our internal and external clients with their brokerage accounts, to help them reach their financial goals and dreams.
Additionally, you will see first-hand how our capital markets are impacted by local and global events in this fast-moving, dynamic industry.
Job Responsibilities
* Assist clients and prospects with brokerage accounts and uncover investment needs with a focus on delivering an exceptional client experience over the telephone
* Discuss Individual Retirement Accounts, such as Traditional and Roth IRAs
* Create business efficiency by focusing on answering calls quickly, identifying client needs, initiating trades in the capital markets, and completing service-oriented transactions
* Document all client interactions and meeting all regulatory requirements around these activities
Required qualifications, capabilities, and skills
* A valid and active Series 7 and Series 63
* Strong compliance record in prior position(s) and ability to hold a registration in all 50 states
* Ability to create and foster strong partnerships with business partners, working independently as well as in a team environment
* Capacity to manage multiple priorities in a fast-paced environment and be adaptive to change
* Ability to diagnose and resolve client inquiries and requests as well as identify opportunities to deepen client relationships
Preferred qualifications, capabilities, and skills
* Bachelor's degree preferred or equivalent experience
* 2 years of relevant financial services or brokerage experience
* Flexibility, self-motivation, coachability, and passionate for helping people
* Excellent communication and customer service skills, ability to display a high level of professionalism, and ability to adapt conversations to meet the needs of a diverse client base
Additional information
* Must be able to work onsite Monday through Friday from 8:30am - 5:00pm during training and/or licensing.
Following training, transition to a hybrid environment, where team members work in the office three days a week and work remote two days.
* Department is open the following hours: Monday-Friday 7 AM - 8 PM EST, Saturday 8 AM - 5 PM EST.
The working hours for this role will be assigned and may fall into any of the department operating hours.
Candidate may be required to work non-standard schedule (example: four 10 hour days vs.
five 8 hour days)
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financia...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:21
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At J.P.
Morgan Wealth Management, we have an enthusiasm for helping our clients, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion
As an Unlicensed Investment Professional in J.P.
Morgan Wealth Management, you will have the opportunity to demonstrate customer obsessed behaviors when assisting our internal and external clients with their brokerage accounts, to help them reach their financial goals and dreams.
Additionally, you will see first-hand how our capital markets are impacted by local and global events in this fast-moving, dynamic industry.
Job Responsibilities
* Assist clients and prospects with brokerage accounts and uncover investment needs with a focus on delivering an exceptional client experience over the telephone
* Discuss Individual Retirement Accounts, such as Traditional and Roth IRAs
* Create business efficiency by focusing on answering calls quickly, identifying client needs, initiating trades in the capital markets, and completing service-oriented transaction
* Document all client interactions and meeting all regulatory requirements around these activities
Required qualifications, capabilities, and skills
* FINRA Securities Industry Essentials (SIE), Series 7 and 63 (or equivalent) must be obtained within 90 days of employment
* Strong compliance record in prior position(s) and ability to hold a registration in all 50 states
* Ability to create and foster strong partnerships with business partners, working independently as well as in a team environment
* Capacity to manage multiple priorities in a fast-paced environment and be adaptive to change
* Ability to diagnose and resolve client inquiries and requests as well as identify opportunities to deepen client relationships
Preferred qualifications, capabilities, and skills
* Bachelor's degree preferred or equivalent experience
* 2 years of relevant financial services or brokerage experience
* Flexibility, self-motivation, coachability, and passionate for helping people
* Excellent communication and customer service skills, ability to display a high level of professionalism, and ability to adapt conversations to meet the needs of a diverse client base
Additional information:
* Must be able to work onsite Monday through Friday from 8:30am - 5:00pm during training and/or licensing.
Following training, transition to a hybrid environment, where team members work in the office three days a week and work remote two days.
* Department is open the following hours: Monday-Friday 7 AM - 8 PM EST, Saturday 8 AM - 5 PM EST.
The working hours for this role will be assigned and may fall into any of the department operating hours.
Candidate may be required to work non-standard schedule (example: four 10 hour days vs.
five 8 hour days).
Chase is a leading financial services firm, helping nearly half of America's households a...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:21
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Panorama City, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:20
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Join a team where your expertise shapes the future of data integrity and compliance.
As a leader in audit readiness, you'll have the opportunity to drive impactful change and collaborate with top talent.
Grow your career in a dynamic environment that values innovation and strategic thinking.
Your skills will help us stay ahead of regulatory trends and support business growth.
Be part of a company that invests in your development and empowers you to make a difference.
As a Vice President, Controls & Audit Readiness in the DART Center of Excellence, you play a pivotal role in ensuring our data management and reporting processes meet the highest standards of compliance.
You will work closely with internal and external auditors, preparing the organization for targeted audits and acting as a key liaison.
Your work directly supports the firm's commitment to operational excellence and regulatory integrity.
We value your ability to foster a culture of transparency and proactive risk management.
Together, we drive innovation and uphold the trust of our stakeholders.
Within DART, you'll leverage deep domain expertise in Financial Services Operations data, supporting critical reporting outputs such as mortgage custody and cash balances.
You'll partner with leadership to design and implement remediation plans, integrate controls into our analytics strategy, and anticipate regulatory trends.
This role offers exposure to advanced analytics, AI, and digital platforms, positioning you as a strategic enabler of compliance and business growth.
Job responsibilities
* Lead end-to-end preparation for targeted audits, including mock audits and gap identification
* Manage intake and response process for auditor inquiries (Request for Information/RFI)
* Perform independent testing of controls to ensure data integrity and accuracy
* Serve as subject matter expert on data and reporting policies
* Interpret regulatory requirements and translate them into actionable control frameworks
* Oversee compliance of reporting outputs with line-of-business mandates
* Design and implement remediation plans and Management Action Plans (MAPs)
* Partner with leadership and cross-functional teams to embed controls into data strategy
* Develop forward-looking control frameworks anticipating regulatory trends
* Support adoption of advanced analytics, AI, and digital platforms
* Foster a culture of proactive risk management and audit readiness
Required qualifications, capabilities, and skills
* Ten years of experience in Financial Services, with five years in Data Controls, Internal Audit, or Risk Management within Operations
* Strong understanding of modern data stack (SQL, Python, BI Tools)
* Proven track record managing large-scale audits or serving as an auditor for a Tier-1 financial institution
* Ability to operate independently while collaborating with leadership
* Exceptional communication skills ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:19
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: South Richmond Hill, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:18
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Embark on a rewarding career journey with JPMorgan, where your expertise will help shape the future of ETF trade support operations.
As a valued member of our team, you'll have the opportunity to grow professionally, drive meaningful change, and make a significant impact on our trading services.
Join us to advance your career in an environment that values innovation, collaboration, and continuous improvement.
Job Summary
As a Trading Services Senior Associate within JPMorgan's Exchange Traded Funds (ETF) Create/Redeem Middle Office, you will play a pivotal role in managing the ETF trade lifecycle from a primary market perspective in a dynamic and high-risk environment.
You will partner closely with Traders, Market Makers, Custodians, ETF issuers, and a range of internal infrastructure teams to ensure seamless order processing and settlement.
A core focus of this role is on strengthening and enhancing control frameworks, proactively identifying opportunities to improve risk management and operational processes across all aspects of the trade lifecycle.
This position offers a unique opportunity to contribute to the firm's success while collaborating with a diverse team committed to excellence.
Job Responsibilities
* Oversee and support order placement for agency and principal create/redeem ETF transactions across a variety of underlying assets, ensuring seamless integration of technology-driven processes.
* Execute intra-day and end-of-day processes, leveraging automation and data analytics to ensure accurate trade capture, reconciliation, and book management.
* Analyze operational data to identify trends, root causes of exceptions, and opportunities for process optimization; proactively recommend and implement improvements.
* Utilize scripting languages (e.g., Python, SQL) to automate routine tasks, support data analysis, enhance reporting, and improve workflow efficiency.
* Perform daily reconciliation of traders' P&L and trade bookings, using technology solutions to promptly investigate and resolve discrepancies and mitigate risk.
* Act as a key liaison between the front office, back office, and external counterparties to review and resolve trade breaks and settlement issues
* Facilitate effective communication with clients and cross-functional teams to identify, escalate, and address real-time risk and operational issues.
* Participate in and lead strategic initiatives focused on process improvement, automation, business architecture enhancements, and the adoption of emerging technologies.
* Leverage understanding of large language models (LLMs) and AI-driven solutions to streamline operations, enhance client outcomes, and support control-related projects.
* Actively contribute to the development, implementation, and ongoing enhancement of robust control measures, incorporating technology and automation into control frameworks.
Required Qualifications, Capabilities, and Skills
* Bache...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:17
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Centreville, US-VA
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:16
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:16
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Embark on a rewarding career journey with JPMorgan, where your expertise will help shape the future of Cash Equities trade support operations.
As a valued member of our team, you'll have the opportunity to grow professionally, drive meaningful change, and make a significant impact on our trading services.
Join us to advance your career in an environment that values innovation, collaboration, and continuous improvement.
Job Summary
As a Cash Equities Trading Assistant, your role entails overseeing the entire lifecycle of Cash Equities transactions, from collaborating with traders on booking flows, risk and trade capture, to managing trade lifecycle events with client services, corporate actions, pre-matching and settlements teams, ensuring smooth front to back operations processing.
A core focus of this role is on strengthening and enhancing control frameworks, proactively identifying opportunities to improve risk management and operational processes across all aspects of the trade lifecycle.
Job Responsibilities
* Support agency and principal Cash Equities trading activity in the Americas markets (US, Canada & Latam), ensuring seamless integration of technology-driven processes.
* Execute intra-day and end-of-day processes, leveraging automation and data analytics to ensure accurate trade capture, reconciliation, and book management.
* Analyze operational data to identify trends, root causes of exceptions, and opportunities for process optimization; proactively recommend and implement improvements.
* Utilize scripting languages (e.g., Python, SQL) to automate routine tasks, support data analysis, enhance reporting, and improve workflow efficiency.
* Perform daily reconciliation of traders' P&L and trade bookings, using technology solutions to promptly investigate and resolve discrepancies and mitigate risk.
* Act as a key liaison between the front office, back office, and external counterparties to review and resolve trade breaks and settlement issues
* Facilitate effective communication with clients and cross-functional teams to identify, escalate, and address real-time risk and operational issues.
* Participate in and lead strategic initiatives focused on process improvement, automation, business architecture enhancements, and the adoption of emerging technologies.
* Leverage understanding of large language models (LLMs) and AI-driven solutions to streamline operations, enhance client outcomes, and support control-related projects.
* Actively contribute to the development, implementation, and ongoing enhancement of robust control measures, incorporating technology and automation into control frameworks.
Required Qualifications, Capabilities, and Skills
* Bachelor's degree in Business, Finance, Economics, Computer Science, or a related field.
* Strong analytical and problem-solving skills, with the ability to interpret and act on complex data sets.
* Exposure to technology-dr...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:14
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Bedford, US-IN
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:13
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Are you customer-focused, enjoy building relationships, and providing financial advice to clients.
A role as a Commercial Banker is for you.
As a Commercial Banker on the Multinational Corporations team within J.P.
Morgan's Middle Market Banking & Specialized Industries group, you will focus on growing and retaining profitable relationships with innovative companies.
This customer-focused, relationship-driven role offers the opportunity to deliver the full breadth of J.P.
Morgan's capabilities to clients.
Job Responsibilities:
* Champion a culture of innovation and customer centricity
* Stay current with industry trends to identify opportunities for innovation and strategic partnerships
* Drive new client acquisition in collaboration with bankers
* Foster a culture of respect, diversity, and inclusion
Required Qualifications, Capabilities, and Skills:
* 3+ years of direct lending or credit support experience, with a focus on business relationships
* Understanding of Commercial Banking products and services
* Ability to mobilize internal networks and resources
* Proven track record of meeting or exceeding sales goals
* Strong organizational skills; able to manage, prioritize, and meet tight deadlines under pressure
* Excellent verbal and written communication skills
* Strong interpersonal and influencing skills; able to build credibility and partnerships with senior business and control partners
Preferred Qualifications, Capabilities, and Skills:
* Bachelor's degree and formal credit training
* Sales management and business development skills
* Proficiency in building and maintaining positive client relationships
* Creative problem-solving abilities; flexible and able to multitask in changing business environments
* Excellent business judgment, strategic thinking, self-direction, and proactivity
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:11
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The Connected Commerce line of business within Chase connects our engaged base of 71 million digitally active customers with services like travel, dining and shopping.
Connected Commerce delivers a compelling end-to-end experience for Chase customers through the activities they do every day, like making a dinner reservation or booking a trip.
Innovative payment and lending options, including digital wallets and point-of-sale lending capabilities, take friction out of the experience and provide flexibility in how customers pay and borrow.
Chase Travel Group is a standalone business within Connected Commerce and comprises Chase Travel (the leisure travel redemption portal for Chase cardmembers), Corporate Solutions, and Premium Leisure travel delivered via two brands: FROSCH and VWT.
Dedicated luxury travel advisors at both FROSCH and VWT work with clients to design and deliver curated, once-in-a-lifetime trips.
As an Executive Director within Chase Travel Group's product organization, you will drive critical initiatives to enhance our Premium Leisure advisor ecosystem, including the implementation of a best in class CRM platform.
You will work across senior stakeholders - both within Chase Travel Group (including FROSCH and VWT) as well as Card and Connected Commerce - to scope and prioritize timing and sequencing of these critical initiatives.
Job Responsibilities:
* Own integrated platform strategy for the Business Services travel product, including Payments, Orders, Settlements, Risk and Fraud
* Work closely across the quad (Technology, D&A, and Design) to understand business requirements, prioritize deliverables, and drive business outcomes.
* Manage programs with top-down oversight throughout the entire execution process to ensure success.
* Lead through influence and inspiration across multiple organizations to ensure understanding of the objective and desired outcomes.
* Manage and appropriately escalate delivery impediments, risks, issues, and changes associated with the product development initiatives.
* Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
* Drive critical initiatives across Business Services forward, including devising a holistic strategy to unify platforms and capabilities across Chase Travel Group.
* Work across senior stakeholders - both within Chase Travel and across Card and Commerce - to scope and prioritize timing and sequencing of these critical initiatives.
* Act as a culture carrier across all program stakeholders.
Required qualifications, capabilities and skills:
* 5+ years' experience in product management including agile product delivery
* 7+ years of experience in servicing, operations, or mid/back office functions
* Excellent data-driven and structured problem-solving skills.
* Expert ability to communicate strategy and execution throug...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:10
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Mandarin fluently is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to i...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:09
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Join J.P.
Morgan, a global leader in banking and financial services, renowned for innovation, excellence and service.
Our Global Banking business provides comprehensive financial solutions to corporations, governments, and institutions worldwide, helping clients navigate complex markets and achieve their strategic objectives.
As a Communications Director Business Banking within Consumer and Community Banking you will serve as the lead communicator for a new firmwide initiative that positions JPMorganChase as the nation's leading bank for small business.
This executive will develop and execute a comprehensive communications strategy-internal and external-that elevates the firm's leadership, humanizes its impact, and builds lasting connections between policymakers, Main Street, and the broader public.
The role offers significant opportunity for growth and expanded responsibility in shaping the external communications and media relations strategy for Chase for Business.
Job responsibilities
* Design and lead the end-to-end communications strategy for the small business initiative, ensuring alignment with business objectives and firmwide priorities.
* Serve as the central connector, working across Consumer and Community Banking, Corporate Impact, Public Affairs, Marketing, and other lines of business to lead unified messaging and maximize impact.
* Develop compelling narratives and campaigns that highlight the firm's support for small businesses, including success stories, new programs, and community impact.
* Partner with government relations and policy teams to communicate the firm's perspective on small business policy issues and advocate for solutions that benefit clients and communities.
* Lead external communications for the initiative, including media relations, thought leadership, and content to position JPMorganChase as a champion for small business.
* Collaborate closely with internal communications to engage employees, foster advocacy, and ensure consistent understanding of small business priorities.
* Advise senior leaders on communications strategy, messaging, and reputation management related to small business initiatives.
* Measure and report on communications effectiveness, using insights to refine strategy and demonstrate value to the business.
* Manage and mentor a communications team dedicated to the initiative, fostering collaboration and innovation.
* Take on increasing responsibility for external communications and media relations for Business Banking, with the potential to shape and lead broader strategies over time.
Required qualifications, capabilities, and skills:
* 10+ years of experience in communications, media relations, public affairs, or related field, ideally within financial services or a large, complex organization.
* Proven ability to lead cross-functional initiatives and lead alignment across diverse teams.
* Strong experience in both internal ...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:09
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Chelmsford, US-MA
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:08
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Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist II within JPMorganChase, you will play a crucial role in processing and servicing transactions, ensuring smooth operations for all customer accounts.
Your responsibilities include handling document transactions, which may involve moderately complex tasks within a structured and supervised environment.
You will be tasked with extracting checks and remittances from envelopes, inputting data into systems, and maintaining the highest standards of production and accuracy.
Your critical thinking and problem-solving skills are essential for success in this role.
Job responsibilities
* Process and clear transactions, adhering to established routines and procedures, ensuring accuracy and timeliness.
* Handle customer inquiries and requests related to account balances and transactions, providing a positive customer experience at all touchpoints
* Escalate non-routine issues to senior team members, applying common sense and experience of similar situations to identify potential solutions.
* Contribute to innovation efforts by applying knowledge of artificial intelligence and automation to optimize transaction processes.
* Maintain up-to-date knowledge of market products and industry regulations, using this knowledge to ensure compliance in all transaction activities.
Required qualifications, capabilities, and skills
* Baseline knowledge of transaction management processes, including processing, clearing, servicing, researching, and settling transactions.
* Demonstrated ability to handle customer inquiries and requests, with a focus on providing a positive customer experience.
* Experience with escalating non-routine issues, applying common sense and experience of similar situations to identify potential solutions.
* Developing proficiency in artificial intelligence and automation, with experience applying these technologies to optimize transaction processes.
* Familiarity with market products and industry regulations, with the ability to apply this knowledge to ensure compliance in transaction activities.
* High school diploma or GED required.
* Physical requirements: sitting up to 95% of the time, standing up to 10% of the time, lifting up to 5% of the time and up to 50 pounds, walking up to 10% of the time.
Preferred qualifications, skills, and capabilities
* Familiarity or developing knowledge of automation and process optimization tools or technologies.
Schedule: Monday-Friday 7am-330pm
Additional hours and/or mandatory overtime may be required during peak volume periods and based on other business needs.
A Government Security Clearance may be required for this position.
This includes, but is not limited to:
* Fingerprints
* Credit Check
* Employ...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:07
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: Manhattan Beach, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:06
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer - Java, Spring, API, AWS at JPMorgan Chase within our Corporate sector's Global Finance Technology team, you will play a pivotal role in an agile team focused on developing secure, stable, and scalable technology products.
You will leverage your technical expertise to solve complex challenges across various technologies and applications, significantly impacting the business.
Your responsibilities include contributing production-quality code, writing tests, performing code reviews, and engaging in pair programming.
You will design and deliver secure microservices and web applications using Java/Spring Boot and React, while also handling deep debugging and performance tuning.
You will oversee the end-to-end build-and-run process, ensuring high-quality service delivery.
As a technical leader, you will set engineering standards and provide guidance on architecture, code quality, and operational excellence.
You will act as a subject matter expert in microservices, CI/CD, and performance engineering, while championing SDLC practices.
Additionally, you will evaluate and introduce technologies to enhance reliability, scalability, and cost efficiency.
Your role will also involve embedding non-functional requirements into designs and fostering an inclusive team culture through mentorship and continuous improvement.
Job responsibilities
* Lead by example: contribute production-quality code daily, write tests, perform code reviews, and pair program.
* Design and deliver secure, high-quality microservices and web applications with Java/Spring Boot and React; own deep debugging, root-cause analysis, and performance tuning for high-availability services.
* Own end-to-end build-and-run: design, implement, test, deploy, and operate services ("you build it, you run it").
* Provide technical leadership across teams; set engineering standards and coach on architecture, code quality, security, and operational excellence.
* Act as SME for microservices, CI/CD, observability, performance engineering, and data modeling.
* Champion SDLC practices: test automation, CI/CD, security-by-default, quality gates, and disciplined change management.
* Evaluate and introduce technologies that improve reliability, scalability, cost efficiency, and auditability.
* Embed non-functional requirements (security, scalability, reliability, observability, cost) into designs; implement logging, metrics, tracing, SLOs, error budgets, alerting, and runbooks.
* Foster an inclusive team culture; mentor engineers and drive continuous improvement and craftsmanship.
Required qualifications, capabilities, and skills
* Formal training or certification in software engineering and 5+ years of applied experience.
* Advanced proficiency in Java and Spring Boot; strong funda...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:05
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Willoughby, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:05
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Edinburg, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:04
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Job Summary
Join our Consumer Bank Marketing Engagement & Communication team as an Associate Senior within the Branch Engagement pillar, where you will have the opportunity to develop and manage key retail marketing initiatives.
This role offers a chance to contribute to campaigns that increase retention, financial health, and digital adoption across the Consumer Bank, as part of a rewarding and dynamic work environment.
As an Associate Senior in our Branch Engagement & Communication team, you will thrive in a creative environment and enjoy managing the end-to-end creative.
This role will lead the execution of engagement marketing programs supporting our 5,000 retail branches, partnering closely with our marketing strategy team.
Initiatives will span multiple channels and will support our banking leadership pillars of advice, security, and convenience.
This role offers the chance to demonstrate strong project management skills, work collaboratively with many business partners, and thrive in a fast-paced, always-changing work environment.
Job Responsibilities
* Manage the end-to-end creative development and execution of branch-based marketing campaigns ensuring initiatives are on-strategy, on time and within budget parameters
* Collaborate with marketing strategy partners to define scope, strengthen campaign strategy, oversee the development and delivery of targeted and local marketing programs to drive awareness, build loyalty, and connect with the community
* Effectively and efficiently work within multiple systems and processes throughout creative development to ensure the proper approvals and controls required for a successful launch are completed
* Contributing innovative and creative ideas as well as channel best practices
* Think critically and make recommendations to optimize campaigns to improve results, efficiencies and reduce costs
* Lead projects with greater independence and judgment, not just follow established procedures
* Provide advice and support across teams, helping to execute against broader department goals
* Spot and address information gaps, and escalate or resolve complex problems before they become roadblocks
* Contribute to ongoing improvement of internal processes to drive operational efficiencies, and speed to market across projects
* Manage deliverable expectations and deadlines
* Work across multi-functional teams, including Brand, Operations, Controls, and Legal/Regulatory
Required Qualifications, Capabilities and Skills:
* 5+ years experience in a marketing campaign execution role
* Ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines
* Proactive mindset when problem solving and creating new solutions
* Strong relationship development and negotiating skills; ability to earn respect and trust among internal and external business partners and team members
* Team player with a posit...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:04
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Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist IV within JPMorganChase, you will play a pivotal role in managing customer accounts, handling inquiries, and maintaining transactions.
Your expertise in a variety of work processes will be crucial in solving non-routine, yet not overly complex problems, often improving on existing procedures.
You will be expected to coach and mentor junior roles, fostering a collaborative team environment.
Your ability to understand and apply artificial intelligence and automation technologies will be key in optimizing our transaction processes.
With a developing understanding of market products, you will be able to navigate the industry practices and regulations, ensuring the smooth operation of our transaction management.
Job responsibilities
* Process, clear, and service transactions, adhering to established procedures and ensuring high-quality standards, including the extraction and verification of checks and remittances.
* Utilize knowledge of artificial intelligence and automation technologies to optimize transaction processes and enhance customer experience.
* Assist in resolving non-routine transactional issues by leveraging advanced knowledge of policies and procedures, and interfacing with other departments to research and resolve inquiries.
* Contribute to team development by providing coaching and mentoring to junior roles, fostering a collaborative and inclusive environment.
* Maintain up-to-date knowledge of market products, industry practices, and regulations to ensure smooth operation of transaction management.
Required qualifications, capabilities, and skills
* Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, and settling transactions.
* Demonstrated ability to apply artificial intelligence and automation technologies in a transactional environment.
* Strong communication skills and experience in conflict management as well as coaching and mentoring, with a focus on developing junior roles within a team.
* Developing proficiency in understanding and navigating market products, industry practices, and regulations.
* Demonstrated ability to handle non-routine transactional issues, leveraging policies and procedures to devise solutions.
* High school diploma or GED required.
* Physical requirements: sitting up to 95% of the time, standing up to 10% of the time, lifting up to 5% of the time and up to 50 pounds, walking up to 10% of the time.
Work Schedule: 10:00 PM - 6:30 AM Sunday - Thursday
Shift differential: 15%
This position may require you to work non-traditional hours and/or additional hours as business needs arise.
Work schedule might be subject to change.
A Government Secur...
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Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:03
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in CoBrand Card, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, you will create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, you will align user needs with business goals.
Your strong understanding of the financial services industry will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job Responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices.
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction.
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making.
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users.
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings.
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking.
Required Qualifications, Capabilities, and Skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services.
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite).
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels.
* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making.
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences.
Preferred Qualifications, Capabilities, and Skills
* Experience in financial services, healthcare, or another highly regulated industry.
* Background working with card products, lending products, or ...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-21 09:39:02
