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Act as the voice of the customer for our customer segments.
Translate customer's habits, wants and needs into winning positioning, product launches, and test and learn agendas that improve customer experience and hit OKRs.
As a Vice President Segment Marketing Manager in Consumer Bank, you will drive roadmap development, product messaging, and retention levers based on business objectives and customer insights.
You will work to ensure customer needs drive decisions and that every interaction is accountable to outcomes that move the business.
Job responsibilities
* Own the end-to-end customer journey and set journey-stage KPIs aligned to business OKRs.
* Define the segment strategy, target customer definition, jobs to be done, and messaging architecture.
* Translate segment insights into product marketing opportunities and influence roadmap prioritization.
* Lead go-to-market for new products and features, including positioning, narrative, and launch plans.
* Orchestrate channel strategies across owned, paid, and earned; set hypotheses, budgets, and success metrics.
* Act as a change agent, driving product and marketing transformation and innovation
* Drive a cross-functional team delivering marketing across the customer journey - from awareness and consideration through ongoing engagement and retention.
Required qualifications, capabilities and skills:
* Is an effective storyteller prepared to share the development of strategies and results with team and executive stakeholders
* 7 or more years of marketing experience with expertise in strategy roles
* Constantly pushes boundaries of "what could be" to drive innovation
* Always focuses on the big picture, considering impacts outside their given initiatives
* Is a fantastic partner, truly focused on relationship building and leading through strong collaboration
* Is highly curious and never settles for good enough
* Is data driven and analytical, while also being a big-picture, strategic thinker
* Is focused on how marketing drives quantifiable business results
* Is vigorous and thorough in their management of details
* Loves testing, learning, and taking calculated risks
* 4 year degree in Marketing, Advertising, Communications, Digital/Technology or Business Management
Preferred qualifications, capabilities and skills:
* Experience telling stories through both verbal and written communication
* Excels at thinking holistically and managing multiple initiatives simultaneously within tight deadlines
* Strong analytical, problem solving and planning skills
* Proven ability to take initiative, influence others, and achieve results
* Skilled and comfortable at working in a highly matrixed organization
* Comfortable with continuously changing priorities
* Excellent written and verbal presentation skills
* Highly proficient in Microsoft Excel and PowerPoint
Chase is a...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:35
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Are you someone who excels in influencing outcomes and implementing strategic change, and is looking to grow your career working in a globally diverse organization? Join J.P.
Morgan's Asset & Wealth Management Operations team as a Business Manager, where you'll drive strategic initiatives, optimize global performance, and serve as a trusted advisor to executive leadership.
This position will report directly to the Lead Business Manager for Investment Product Operations Business Management with dotted line accountability to the Investment Product Operations leadership team within the Asset & Wealth Management Operations organization.
As a Business Manager within the Asset & Wealth Management Operations team, you will influence outcomes for Operation, partner to set strategic goals and work to optimize the organization.
Job responsibilities
* Act as a trusted advisor to the Investment Product Operations leadership team, a diverse group of stakeholders the support several distinct products.
* Support the lead business manager with communicating strategic priorities and tracking progress.
* Prepare and deliver accurate, clear and professional presentations and reports for internal and external stakeholders.
* Partner across the organization to execute on people agenda.
* Serve as a key partner with HR in tracking the status and funding of open headcount and overall staffing needs.
* Act as key liaison with Finance in preparing budgets and forecasts, expense management, headcount reporting, and managing allocations.
* Proactively identify opportunities for cost optimization, organizational & operational design, innovation and thought leadership.
* Coordinate agenda, presentations, and follow-ups for management team meetings, internal forums & town halls, and select client meetings with an eye toward streamlining processes and prepare senior management for internal and external meetings (e.g., prepare presentations, compile data and draft talking points)
Required qualifications, capabilities, and skills
* Bachelor's degree in Business, Finance, Economics, or a related area.
* 5+ years of experience in or related to financial services strategy, business management and/or financial planning.
* Comfortable with ambiguity, proactive and self-motivated and able to navigate initiatives independently from ideation to completion
* Proven experience in influencing and unifying others towards a common goal
* Excellent written, visual and verbal communication skills, particularly in PowerPoint
* Confidence and skill to think strategically, develop solutions, and present recommendations to business leaders
* Demonstrates high degree of organization, experience in project management, with the ability to prioritize and manage multiple tasks and deadlines
* Proficiency in Excel, PowerPoint, and data visualisation tools (e.g., Tableau)
* Strong analytical and problem-solving ski...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:34
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As a Customer Service Manager in Asset Wealth Management, you will be the primary point of contact for our clients.
You will provide exceptional customer service and share your knowledge of our products and services to support customers in their financial journey.
Your role will involve communicating with customers via phone and email, resolving queries, and ensuring a memorable experience.
Job Responsibilities:
* Serve as the first point of contact for Wealth Management clients.
* Provide exceptional customer service and product knowledge.
* Cross-sell/Refer individual customers to other JPMC lines of business for in-depth wealth discussions.
* Communicate with customers via phone and email to deliver high-quality responses.
* Collaborate with other departments to resolve client queries.
* Adapt communication style to meet customer needs.
* Identify and recommend improvements within the Customer Support function
* Handle challenging conversations, including complaints.
Required Qualifications, Capabilities, and Skills:
* Excellent customer service skills in telephone and email etiquette
* Strong client focus and interpersonal skills.
* Proactive mindset with a focus on continuous improvement.
* High level of technical skill in the field of expertise.
* Ability to exercise discretion and judgment.
Preferred Qualifications, Capabilities, and Skills:
* Proficient in Spanish language both verbal and written.
* Security Licenses: 7/66
* University degree in Economics, Finance, or equivalent work experience.
* Experience in a customer service role, preferably in financial services.
* Excellent communication skills.
* Empathetic problem solver with a passion for learning.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided dur...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:33
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Join a team where your expertise drives innovation and safeguards our technology landscape.
Collaborate with top talent, work with the latest technologies, and make a real impact in a fast-paced, global environment.
If you're ready to elevate your career and shape the future of technology risk management, we invite you to apply.
As an Technology Audit Manager within our Chief Data & Analytics Office Audit team, you will support execution of the annual audit plan, manage audit engagements, perform audit testing, engage with stakeholders and participate in control and governance forums.
This role also involves supporting the Data Risk Management and Artificial Intelligence Subject Matter Expert functions across the Internal Audit Department.
Job responsibilities
* Lead and execute large-scale audits or projects independently, including critical technology functions, cloud-based infrastructure, Artificial Intelligence and Data Management Platforms.
Develop effective test plans and perform audit testing to ensure timeliness, accuracy, and quality.
* Identify and assess key risks and controls, executing and documenting work in accordance with JPMorgan & Chase's Internal Audit policy.
Design and execute tests to verify control effectiveness to mitigate risk.
* Demonstrate professional skepticism while conducting audits, independently raising findings within established criteria, and keeping management and leadership informed throughout the process.
* Establish and maintain strong client relations during engagements, effectively communicating results to management via written reports and oral presentations.
Prepare clear, organized documentation to support work performed.
* Lead continuous improvement by providing objective evaluations of technology processes, enhancing the organization's risk management capabilities, and developing business partnerships within Internal Audit and companywide.
* Adapt to change, embrace bold ideas, and leverage data analytics to enhance audit effectiveness.
* Stay informed about emerging technologies and trends, assessing their impact on the organization's risk landscape.
* Collaborate with IT, security, and business units to ensure a comprehensive approach to cybersecurity risk management.
* Lead and mentor audit teams, fostering a culture of continuous learning and improvement.
Required qualifications, capabilities and skills
* 7+ years of technology internal or external auditing experience.
* Bachelor's degree (or relevant financial services or technology experience).
* Solid understanding of technology risk concepts, artificial intelligence, coding, data analytics and/or distributed technologies and internal control concepts with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner.
* Advanced analytical skills, particularly in regard to assessing the probability and im...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:33
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Join our fun, high-energy team as a Home Lending Assistant in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Home Lending Assistant in Chase Home Lending, you will have the opportunity to work in unison with one or more Home Lending Advisor(s) to create an outstanding customer experience for home buyers.
You will rely on your excellent interpersonal skills and dedication to provide exceptional support in facilitating the loan process to positively impact the customer experience for both internal and external customers.
Your attention to detail, professionalism, and dedication will be reflected in your team's ability to achieve strong sales results.
Job responsibilities
* Utilize your understanding of the home loan process to take all initial inquiry calls for prequalification, take complete applications, request documentation from borrowers and review with Home Loan Advisor(s).
* Discuss products and pricing at the request of, or in the absence of, the Home Lending Advisor(s).
* Proactively review complex files to identify potential problems with loan applications and arrive at workable solutions with the Home Lending Advisor(s) prior to submission to processing.
* Manage pipeline, consistently communicating updates to Home Lending Advisor(s) on pipeline status and updating borrowers and builders on status of loans while watching for and preventing pipeline fallout and quote rate to pipeline floats.
* Act as a liaison between Home Lending Advisor(s), branch, processing center (if applicable), and group of established realtors (20-30) to coordinate submissions and closings to allow Home Lending Advisor(s) to concentrate on generating new business.
* Coordinate and manage marketing to buyers, sellers, realtors, and builders assist in staffing Realtor/builder open houses and trade shows.
* Establish with Home Lending Advisor(s) the annual number of loans required to fund and close and/or incremental increase in Home Lending Advisor(s)'s annual production; and, if applicable, support Home Lending Advisor(s) to achieve high usage of laptop originations.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* A minimum of four years' work experience in mortgage loan processing
* Intermediate computer skills (familiar with MS Office products or similar software)
* Excellent customer service skills
* Excellent written/oral communication
*...
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Type: Permanent Location: Lexington, US-KY
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:32
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Job Profile:
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
Note that any felony conviction within the last seven years will disqualify you from consideration for this position.
Your con...
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Type: Permanent Location: Spring, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:32
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Missoula, US-MT
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:31
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We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P.
Morgan's U.S.
Private Bank.
If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P.
Morgan is the place for you.
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker in the U.S.
Private Bank, you are responsible for advising families on building, preserving and managing their wealth.
You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition.
You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
Job Responsibilities
* Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
* Generate business results and acquire new assets, both from existing client base and new client acquisition
* Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
* Partner with internal specialists to provide interdisciplinary expertise to clients when needed
* Connect your clients across all lines of business of J.P.
Morgan Chase & Co.
* Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
Required Qualifications, Capabilities, and Skills
* Three plus years of work experience in Private Banking or Financial Services
* Bachelor's Degree required
* Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
* Proven sales success and strong business acumen
* Strong community presence with an established network
* Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
* Focuses on the client experience and works tirelessly on the client's behalf
Preferred Qualifications, Capabilities, and Skills
* MBA, JD, CFA, or CFP preferred
* Proactive, takes initiative, and uses critical thinking to solve problems
* Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
* Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business
* Experience with and in-depth knowledge of the equity and fixed income...
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Type: Permanent Location: Greenwich, US-CT
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:30
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J.P.
Morgan Asset & Wealth Management, with client assets of $2.8 trillion, is a global leader in investment and wealth management.
Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world.
The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds.
For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.
Job Summary:
As a Settlement Administration Associate in Wealth Management Solutions, Trust & Estates, you will assist with he administration of the trust.
You will participate in the daily interaction with clients, internal partners, and outside intermediaries.
This role provides an opportunity to work with a diverse team and engage in problem-solving and risk management activities.
Job Responsibilities:
* Assist with the settlement of the trust, including distributions and coordination with investments, tax and operations
* Assist with determining the appropriate form of settlement to adequately protect the Bank, including the review of legal documents and accountings.
Work with internal and/or trust counsel to resolve any legal issues that may arise.
* Communicate with interested parties.
Address questions raised by remaindermen, co-trustees, trust counsel, counsel for remaindermen, and financial advisors for remaindermen.
* Identify and avoid or minimize any unusual risk that might be incurred in connection with the terminating event consistent with applicable policies and procedures.
* Support investment decisions, including working with Investors.
* Work with JPMC's tax department and trust counsel to resolve tax issues, including fiduciary income taxation, estate taxation, and Generation Skipping Tax.
* Identify and pursue potential cross-selling opportunities working with Trust Officers, Bankers and Investors.
* Participate on projects relating to Trust & Estates internal practices and procedures.
* Participate in other projects and assignments as needed.
Required qualifications, capabilities and skills:
* Relevant years of trust administration or settlement experience with direct client interactions
* Bachelor's degree required
* Technical Knowledge - strong understanding of fiduciary, legal, accounting, tax and investments concepts
* Problem Solving/Risk Management - takes initiative, decisive, accountable, exhibits critical analysis and judgment
* Client Servicing - client knowledge, gains the trust and confidence of clients
* Teamwork/Personal Effectiveness - clear and concise communication, time management, adaptability, ability to delegate, coach and train
* Cross Selling
JPMorganChase, one of the oldest financial institutions, offers innovative financial solution...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:30
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Market Director of Wealth in J.P.
Morgan Wealth Management, you will create a culture of excellence and an environment that meets a high standard of customer service and excellence within the community by building deep relationships and delivering an exceptional customer experience.
In this role, you will play a key role in promoting our customer obsessed culture.
We make it easy to bank and invest when, where and how our customers want.
You will lead a team of a Financial Advisors who service a wide range of clients, from those just starting to save to those with significant wealth.
Job responsibilities
* Have a passion for our customers which results in all of our employees meeting and exceeding our customer expectations and creating a customer obsessed culture
* Identify opportunities to attract and recruit Advisors, improve performance of existing Advisors and ensure talent and performance strategies are in place to coach, develop and promote Advisors
* Drive integration with partners from Branch Management, Business Banking and Home Lending to give our customers access to solutions, strategies and expertise to give our customers one place to meet all of their financial need
* Be a visionary who influences the use of technology to meet the customers' needs of today and the future; Set the tone of commitment to diversity and inclusion
* Closely partner with the Supervisory Manager and be expected to manage all day-to-day administrative, supervisory and operational aspects for the business in order to achieve our strategic objectives for a designated territory
* Create a culture of risk and control that acts with appropriate understanding and urgency; with ultimate responsibility to safeguard our customers and our business
* Be proactive; take initiative to identify solutions, has entrepreneurial business spirit and executes with a sense of urgency
Required qualifications, capabilities, and skills
* At least 5 years of Advisor management experience required, coupled with a proven track record of developing and coaching high performing Advisor team
* Ability to travel 50% of the time
* A valid and active FINRA Series 7, 66 (or equivalent) is required
* A valid and active FINRA Series 9/10 (or equivalent) is required and must be obtained or retained within a 60 day condition of employment
* Proven ability to recruit, source and attract internal and external Advisor talent by building a...
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Type: Permanent Location: Plymouth, US-MN
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:29
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Portsmouth, US-NH
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:27
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Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges.
Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success.
As a Client Solutions Architect Manager in JPMorgan's Merchant Services team, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges.
Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.
Job responsibilities
* Monitors the health and performance of beta and pilot products to ensure optimal functionality and identify areas for improvement
* Conducts comprehensive data analytics to identify trends, generate insights, and forecast future outcomes
* Leads the configuration and modification of the firm's products and solutions, often in partnership with Technology, to fit complex client use cases
* Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
* Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
* Identifies and defines development requirements for product design enhancements based on client feedback
* Safeguards a positive client experience through structured tollgates, pre-defined blueprints, and actively monitored feedback
* Manages solution advancement from launch to general availability
* Mitigates blockers that prevent product readiness and client adoption
* Collaborate closely with commercialization and go to market to improve product adoption and profitability
* Track and analyze how clients are using our products to ensure results are realized.
Stay updated on industry trends and emerging technologies to continuously improve solutions offered to clients.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise working across a related broad set of product
* Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
* Experience supporting Sales in pricing, pipeline planning, and account planning
* Experience working with clients in a technology field and interfacing with engineers
* Strong analytical skills with the ability to turn data insights into actionable strategies
* Excellent communication skills to convey complex data insights to diverse teams
* Ability to work collaboratively in a fast-paced, dynamic environment
Preferred qualifications, capabilities, and skills
• 3-5 years of payments and/or merchant services experience working directly with clients or client soluti...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:26
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Looking for an innovative and passionate Java & database developer for the Global Operations Technology team in Asset Management.
It is a great opportunity to learn the Asset management business with focus on Direct Lending, Bank loans and data and the candidate will get an opportunity to work on application modernization using technologies such as cloud based micro service applications, event-based communication, and much more.
As a Lead Software Engineer at JPMorgan Chase within Asset Wealth Management, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job Responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems.
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development.
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems.
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture.
* Contributes to software engineering communities of practice and events that explore new and emerging technologies.
* Adds to team culture of diversity, opportunity, inclusion, and respect.
Required Qualifications, Capabilities, and Skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
* Hands-on Software Engineering/Development experience in Core / Full-stack Java, Object-oriented analysis and design techniques, Rest APIs
* Hands-on experience in Oracle SQL, PL/SQL or other Database technologies including query optimization.
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages.
* Comprehensive understanding of the end-to-end Software Development Life Cycle, including requirements discovery, solution design, architecture, coding standards, version control, unit/integration testing,
* Strengthen delivery with CI/CD pipelines, build application resiliency, and enforce robust security controls.
* Proficient in Agile frameworks and practices, including iterative delivery, cross-functional collaboration, and continuous improvement.
* Hands-on practical...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:25
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Join our dynamic team to expand our loan servicing capabilities and be part of an organization committed to excellence and innovation.
Recognized by FORTUNE and LinkedIn, this is your chance to make a meaningful impact and advance your career in a supportive environment.
Experience a culture that values collaboration and leadership while promoting success for our clients and communities.
Job Summary
As a Loan Servicing Analyst in the Commercial Agency/Off-Balance Sheet team, you will perform loan servicing tasks on an assigned portfolio of loans as well as expand the scope and scale of our team.
This may include interpreting loan documents, interacting with internal and external contacts, and oversight of deadlines.
You may also lead projects that further build out the team structure and strategy.
Additional Summary Paragraph
You will be part of a team that supports GSE and CMBS offerings, ensuring compliance with industry standards and investor requirements.
Our team is dedicated to continuous improvement, operational excellence, and delivering outstanding service to our clients.
You'll collaborate with cross-functional teams and contribute to projects that enhance our loan servicing processes and client outcomes.
Job responsibilities
* Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions
* Review and interpret Servicing Agreements and Purchase and Sale Agreements for GSE and CMBS offerings
* Review and understand GSE Guide requirements for Commercial Loan Servicing
* Assist in the management of an assigned loan portfolio, monitoring deadlines and ensuring timely completion of loan servicing tasks
* Facilitate communication with internal and external stakeholders, addressing conflicts and queries related to loan servicing and GSE investor requirements
* Apply critical thinking to identify potential issues in loan servicing processes and propose solutions within established guidelines
* Focus on continuous improvements and assist in implementing solutions
* Work with cross-functional teams to drive operational excellence
* Contribute to team projects, assisting in the development and implementation of strategies to improve loan servicing efficiency and effectiveness
Required qualifications, capabilities, and skills
* Minimum of 4 years experience in loan servicing operations, with a focus on interpreting and applying loan documents
* Proficient knowledge of commercial mortgage products, financial services, lending and real estate compliance in addition to loan servicing standards
* Demonstrated ability to manage conflicts, with experience in facilitating discussions and creating collaborative solutions
* Proven skills in critical thinking, with the ability to analyze loan servicing processes and propose modifications within established guidelines
* Experience in stakeholder management, with the ability to establish...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:25
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Step up as a tech leader and innovator with your knowledge and mentorship of security engineers.
Lead teams to excellence in this high-impact role.
As a Senior Manager of Security Engineering at JPMorganChase within the Cybersecurity Technology and Controls, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm.
As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities
* Provides overall direction, oversight, and coaching for a team of entry-level to mid-level security engineers that work on basic to moderately complex tasks
* Be accountable for decisions that influence teams' resources, budget, tactical operations and the execution and implementation of processes and procedures
* Ensures successful collaboration across teams and stakeholders
* Identifies and mitigates issues to execute a book of work while escalating issues as necessary
* Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
* Creates a culture of diversity, opportunity, inclusion, and respect for team members, and prioritizes diverse representation
ReqRequired qualifications, capabilities, and skills
* Formal training or certification on security concepts and 5+ years of applied experience in software engineering or software development, including experience building internal tools or workflow automation
* Skilled in planning, designing, and implementing enterprise-level solutions
* Experience building internal tools, workflow automation, or pipeline management systems
* Expertise in IAM technologies: OAuth2.0, SAML, ABAC, RBAC, PBAC, OPA.
* Advanced proficiency in Java, Python, or Node.js-production-quality code
* Advanced understanding of agile methodologies, CI/CD, Application Resiliency, Security, Service Ownership
* Extensive experience with threat modeling, discovery, vulnerability, and penetration testing
Preferred qualifications, capabilities, and skills
* Experience with dashboard and reporting tools: Grafana, Splunk, Prometheus, custom dashboards.
* Experience with hybrid identity environments: Azure AD/Entra ID Connect, AWS Cognito, OIDC Federation
* Familiarity with regulated industry environments (financial services, healthcare, government)
* Experience with BloodHound, SharpHound, or equivalent AD attack path analysis tools
#CTC
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years an...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:24
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Take your engineering expertise to new heights by joining a team of exceptionally talented professionals and solidify your place among top performers in the industry.
As a Principal Cybersecurity Architect at JPMorganChase within the Cybersecurity Technology and Controls, you provide expertise to enhance and develop architecture platforms based on modern cloud-based technologies as well as support the adoption of strategic global solutions.
Leverage your advanced architecture capabilities to identify, communicate, and mitigate risk, and collaborate with colleagues across the organization to drive best-in-class outcomes.
Job responsibilities
* Design, develop, and maintain complex, scalable, and reusable software frameworks, ensuring they meet industry standards for reliability, efficiency, and performance.
* Lead the creation and adoption of coding patterns and best practices across the organization's development community, driving standardization and consistency.
* Architect and implement robust, secure, and high-performance frameworks for both cloud and on-premises environments, leveraging cloud-native services (e.g., AWS).
* Provide technical thought leadership, staying abreast of industry trends, emerging technologies, and best practices to guide the team and organization.
* Identify existing drawbacks, gaps, and inefficiencies in frameworks, processes, and practices; proactively recommend and implement improvements.
* Serve as a subject matter expert and advisor on technological matters, influencing technical decisions and strategy across business, product, and technology teams.
* Lead proof-of-concept (POC) initiatives to evaluate new technologies and methodologies for potential adoption.
* Implement and manage IAM protocols and standards such as RBAC, OAuth2.0, SCIM, Authentication, WebAuthN, Authorization, OPA, and PBAC.
* Apply advanced security principles, including encryption, data security, and risk management, to all IAM solutions and processes.
* Stay abreast of emerging IAM technologies and security trends, recommending and implementing improvements to enhance security posture.
* Drive innovation by exploring and integrating cutting-edge technologies (e.g., cloud, streaming) into frameworks and products.
Mentor and guide engineering teams, fostering a culture of continuous learning, technical excellence, and talent development.
Required qualifications, capabilities and skills
* Formal training or certification in software engineering concepts, with 10+ years of applied experience in system design, application development, testing, and operational stability, and strong focus on IAM architecture and implementation.
* Demonstrated success in leading large-scale IAM projects in complex environments.
* Deep expertise in software development using Java, Python, Node, or Golang.
* Deep understanding of encryption, data security, and risk management.
* E...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:22
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Join JPMorgan Chase's Firmwide P&A Transformation and Innovation organization and help shape the future of planning and analysis.
In this exciting role, you'll translate complex planning processes into scalable Anaplan solutions that improve quality and efficiency.
You will partner closely with P&A teams, product development, and stakeholders to drive adoption, deliver value, and continuously enhance our capabilities.
Grow your expertise in enterprise planning technology while making a tangible impact across the firm!
Job Summary:
As an Anaplan Solution Delivery Vice President in the Anaplan Solution Delivery team within the Firmwide P&A Transformation and Innovation organization, you will collaborate with internal clients across the Planning & Analysis community with responsibility to turn their planning needs into well-designed Anaplan solutions.
You'll own a client portfolio, coordinating / managing requirements, testing, training, and implementation to ensure high-quality delivery and strong user adoption.
This is an individual contributor role that offers significant ownership, exposure, and opportunities to influence firmwide planning processes.
Job Responsibilities:
* Own and build relationships with P&A clients as a trusted partner that understands their processes and pain-points.
* Document client use-cases and translate them into clear, written Anaplan model and UX specifications.
* Partner with Product Development to refine requirements, clarify edge cases, and align on release plans.
* Project manage solution implementations and feature updates, coordinating timelines and stakeholders.
* Maintain feed development efforts, maintain and prioritize backlogs of features and bug fixes in JIRA and the JPMC Feature Request Tool.
* Create intelligent test plans, execute functional testing, and coordinate user acceptance testing of Anaplan model and UX updates.
* Document test outcomes and traceability to requirements to ensure quality and compliance with acceptance criteria.
* Train P&A users on new products and features, sharing tips and best practices to drive adoption and proficiency.
* Support clients in implementing Anaplan solutions into business processes, including process re-engineering and continuous improvement.
* Troubleshoot data, logic, and UX issues; triage and escalate with Product Development teams as needed.
* Maintain solution documentation, playbooks, user guides, and videos; contribute to change management presentations, demos, and other communications.
Required Qualifications, Capabilities, and Skills:
* 6 plus years of relevant experience with a bachelor's degree in business, finance, or data science; or 4 years with a master's degree.
* Excellent in-person, virtual, chat, email, and presentation communication skills with individuals and groups, adapting style to audience.
* Understanding of standard financial forecasting, planning, and budgeti...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:20
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Become an integral part of the Global Equities team team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As a Senior Executive Assistant in Global Equities, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment ba...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:19
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If you are passionate about client experience and goals driven planning, then our team is the right place for you.
As part of Consumer Banking, you will provide client service operational marketing and administrative support to the primary Private Client Advisor(s), within JPMorgan Wealth Management.
Job responsibilities
* Work as a team with other associates to support a group of Advisors book of business including but not limited to facilitating accurately and timely operational requests such as account opening, money movement and investment trades
* Aid the Advisors by building and maintaining client relationships through processing requests, resolving issues, and providing up-to-date information and assisting the Advisors with ongoing wealth planning for clients and referral source management and new lead generation
* Assist in managing relationship and account reviews, promoting firm services to deepen client relationships; prepare timely and accurate performance reports
* Actively engage in Risk Management; including Know Your Customer procedures, Account Reviews and Inquires
* Support business unit operational procedures and compliance requirements (e.g.
completion of required operational forms and documentation)
* Prioritize daily work, track progress for current work, and consistently meet deadlines
* Maintain and foster team culture
Required qualifications, capabilities, and skills
* A valid and active Series 7 license
* If you were registered after October 1, 2018 you must also have a valid and active Securities Industry Essential (SIE) exam
* A valid and active Series 66 (63/65), and Life and Health Insurance license must be obtained within 120 days of starting in the role as a condition of employment
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that ou...
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Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:18
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The Offers & Shopping Governance and Business Operations team is responsible for leading efforts to shape operational excellence.
We partner with teams across the firm, including other Card and Connected Commerce pillars, functional partners, and stakeholders from legal, risk, controls, and compliance to maintain an effective oversight and controls environment in accordance with the Firms standards.
As a Senior Product Delivery Associate in Offers & Shopping, you will help translate strategy into action by planning, coordinating, and delivering initiatives that improve customer experience, strengthen controls, and enhance operational performance.
A core focus of the role includes leading the investigation, triage, and remediation of statement credit issues and related production incidents, while also contributing to portfolio-level execution, benefits tracking, and continuous improvement.
You will partner across product, operations, and technology to ensure timely, accurate outcomes for cardholders and merchants and to implement durable, scalable solutions.
Job Responsibilities
* Lead end-to-end investigation, triage, and resolution of statement credit inquiries and production issues, ensuring timely, accurate customer outcomes.
* Leverage data to identify patterns and systemic issues leading to missing credits, collaborating with cross-functional teams to implement long-term fixes.
* Lead structured cross-functional triage for production issues to coordinate root-cause analysis and sustainable solutions.
* Support customer journey initiatives, prioritization, and resourcing, aligning work to customer impact, risk, and business value.
* Convert business strategies into actionable roadmaps, milestones, and OKRs, and drive cross-functional execution to plan.
* Execute and oversee remediations to apply missing credits and correct downstream impacts in line with SLAs.
Required Qualifications, Capabilities and Skills
* Bachelor's degree in Analytics, Computer Science, Engineering, or equivalent experience.
* 3+ years of experience in platform engineering
* Strong proficiency with relational databases (e.g., SQL Server, PostgreSQL) and data analysis.
* Experience in one or more backend programming languages (e.g., Java, Python, Node.js).
Preferred Qualifications, Capabilities, and Skills
* Prior experience working in credit card, payments, or financial services environments, with a strong understanding of statement credits, transaction processing, and customer remediation.
* Strong written and verbal communication skills, with the ability to clearly document findings and collaborate across technical and non-technical teams.
* Ability to interpret complex data sets, identify trends, and draw actionable insights to resolve credit discrepancies and production issues.
Applicants must be authorized to work for any employer in the US.
We are not able to provide immigration sponsorship o...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:15
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Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Commercial and Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows.
We seek a motivated, highly dedicated, and articulate Engineer to safeguard and optimize live production for high-volume, high-frequency money movement application suites.
You will diagnose and resolve complex issues across multiple interfaces and upstream/downstream checkpoints, ensuring end-to-end reliability and client-visible SLA adherence.
The role demands clear communication under pressure, rigorous situational analysis, and disciplined execution that protects operational outcomes and reputational risk.
Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
* Work collaboratively in teams and develop meaningful relationships to achieve common goals
* Monitor using tools such as: Geneos, Splunk, Grafana, App Dynamics, and/or Dynatrace is a must
* Provide production support in high-volume, high-frequency payments environments
* Manage incident Management, command, situational analysis, escalation, and rapid mitigation
* Communicate clearly and concisely with stakeholders and senior management
* Plan ownership, retrospectives, and problem-management cadences
* Working in shift environment of any 8-hour period within a 24/5 (08:00-17:00, 15:00-00:00, 23:00-08:00).
* Participate in weekend rotation on-call as required
* Participate in planned events, retrospectives, and problem-management sessions is expected.
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* U.S.
Citizen or Legal Permanent Resident having lived in the U.
S.
continuously for the past 7 years
* Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software
* Kubernetes, Kafka, Linux, and Wintel deployment and operational skills
* Continuous improvement mindset: automation, documentation, and SLA discipline
* End-to-end monitoring: metrics, logs, traces (Prometheus, Grafana, ELK/Splunk, OpenTelemetry, AppDynamics/Dynatrace).
* Proactive troubleshooting: anomaly detection, synthetic checks, canary releases, health endpoints; root cause analysis with clear corrective/preventive actions (CAPA).
* Strong SQL (MS SQL, Oracle) and NoSQL (MongoDB); data analysis for RCA and tuning
Preferred qualifications, capabilities, and skills
* Experience with one or more general purpose programming languages and/or automation scripting
* Worki...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:15
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Ocala, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:14
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Designing the moment.
Delivering the experience.
The One Chase Distribution Marketing team elevates our in-branch experiences through tailored marketing, signature hospitality, and a custom field apparel program that brings our brand to life.
As the Marketing Strategy & Implementation Lead, you will play a foundational role with outsized influence, enabling affluent marketing & experience strategies and managing end-to-end execution in our premier JPMorgan Financial Centers.
You will build the playbooks, tools, and partner rhythms that make our team the engine for branch-experience excellence.
The ideal candidate is a strategic builder comfortable with ambiguity-pairing sharp thinking with disciplined project management to break down complexity, solve problems, and drive momentum and clarity from idea to launch.
In this role, you will do things like:
* Manage the end-to-end creative development and execution of affluent-focused marketing campaigns in our branches, ensuring initiatives are on-strategy, on time and within budget parameters
* Lead financial oversight of merchandising campaigns, including managing vendors to project budgets, submitting invoices for payment, and related documentation
* Collaborate with marketing strategy leads to define scope, strengthen campaign strategy, oversee the development and delivery of affluent branch campaigns and experiences that aim to deepen our relationship with clients
* Collaborate with brand marketing partners and/or agencies to drive creative brief process, outcomes, and deliverables, ensuring clarity of scope, budget, and timelines
* Identify information gaps and escalate or resolve complex problems before they become roadblocks
* Influence new & existing processes, rhythms, and tools within the One Chase Marketing Distribution team that enable us to execute against broader department goals like increased operational efficiency and speed-to-market
* Work across multi-functional teams, including Brand, Operations, Cross Lines of Business, Controls, and Legal/Regulatory
Required qualifications, capabilities and skills:
* Bachelor's degree in Marketing, Communications, Business, or related field
* 5+ years of experience in marketing operations, campaign management, or marketing strategy role, preferably in retail, financial services, or related sectors.
* Ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines
* Proactive mindset when problem solving and creating new solutions
* Strong relationship development and negotiating skills; ability to build trust and consensus among internal partners
* Experience working with external vendors and agencies
* Excellent communication, storytelling, and project management skills
* Bias towards action
* Passion for process and workflow improvement
Additional information:
* 20% travel required
Chase is a leading financial ser...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:14
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As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Senior Associate on the Wholesale Commercial Real Estate (CRE) Portfolio Analytics team, you will be responsible for the research and evaluation of commercial real estate market trends and economic impacts on a >$200 billion CRE portfolio.
Your role will involve conducting in-depth analyses of various CRE property types to provide valuable insights and data-driven recommendations that will enhance our understanding of credit risk within the wholesale sector.
By leveraging your expertise, you will contribute to the development of robust analytical frameworks and methodologies that will support informed decision-making and strategic planning within the organization.
Job Responsibilities:
* Evaluate CRE data including portfolio concentrations, client and property financials, appraisal, macro-economic data, and real estate market trends and assess the impacts on loan performance and risk grading across all property types
* Analyze CRE loan risk grading methodologies to identify opportunities for process optimization and more efficient decision-making, leveraging loan characteristics, key performance metrics, and industry/sector trends.
Partner with technology/production partners for any use-case/solution deployment
* Manage end to end portfolio analytics for Multifamily property type within the CRE business
* Lead thematic and portfolio research initiatives focused on identifying and analyzing emerging risk trends.
This involves synthesizing data and insights to understand how these trends impact industry dynamics and credit risk, thereby informing the development of proactive risk management strategies
* Utilize strong Python and SQL skills to efficiently manage and manipulate large data sets.
This includes performing backtesting and conducting detailed portfolio analytics to validate models and ensure the robustness of credit risk assessments.
* (Optional) Apply Large Language Model (LLM) skills to synthesize information from multiple sources, generating systematic and comprehensive reports.
This capability will enhance the ability to integrate diverse data points and insights into cohesive analyses that support strategic decision-making.
* Develop/refine Risk and Strength Assessment (RSA) factors to create analytics-driven market and portfolio insights and indicators, enabling continuous monitoring frameworks for proactive risk identification
* Partner with modeling teams for CRE grading model back-testing, ongoing performance monitoring...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:13
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We are seeking to expand our team with a talented and experienced marketing strategist who will lead our customer experiences targeted to specific branch segments across our 5k branch network.
Job Summary:
As part of our high-profile branch transformation initiative, the Vice President of Branch Segmentation Marketing Strategy is essential to increasing the relevancy and efficacy of our marketing content and experiences.
This role will identify customer and branch segment insights to help us develop new and innovative strategies while continuously evolving and optimizing existing branch marketing.
In order to successfully deliver best-in-class experiences, this role will partner with agencies as well as with internal partners in Real Estate, Brand, Insights, enterprise-wide lines of business and Branch/Field Leadership.
Key responsibilities include :
* Develop deep understanding of key branch segments through existing and new research, and identify key insights to deliver on segment priorities
* Create new strategies to deliver high-impact marketing for branch customers by segment
* Work in collaboration with internal and external partners to develop and deliver holistic program and campaign plans to deliver best-in-class marketing on time and on budget
* Build ongoing relationships with our lines of business to optimize the application of branch segment insights to their programs and campaigns
* Create and lead execution of learning agenda to measure success, identify new opportunities and ultimately develop thought leadership and best practices
* Develop and deliver high impact presentations with a high level of executive presence
* Conduct regular branch visits and use field feedback to continually improve what and how we deliver our branch marketing
* Identify opportunities to leverage AI to enhance our research, planning, execution and performance optimization
Required Qualifications, Capabilities & Skills:
* 4-year degree in Marketing, Retail or Business Management
* 6+ years of experience in a Marketing Strategy role with strong emphasis on leveraging customer insights to drive innovation
* Hospitality mindset when working with partners and when delivering for customers; prioritize building meaningful relationships
* Able and willing to drive both highly strategic workstreams and tactical project plans
* Develop strong partnerships; lead through collaboration; recognized as a team player
* Proven ability to take initiative, influence others, and achieve results
* Experienced in program management and excels at managing multiple initiatives simultaneously
* Strong analytical, problem solving and planning skills with ability to simplify the complex
* Understands and applies proactive risk mitigation, manages through issues and escalates appropriately
* Faces facts, acts on issues quickly, removing roadblocks, eliminating unnecessary bureaucracy a...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-12 08:21:12
