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Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Technology Risk & Controls Lead- Regulatory Change Management in the Corporate Sector- Cybersecurity & Tech Controls, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards.
You will have the opportunity to lead a Legal & Regulatory Change Management function for a major line of business, including monitoring regulatory developments across the globe and assessing the impact to the Global Technology Organization.
You will be mapping regulatory citations to Technology Controls, identifying gaps and driving control development activities.
You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards.
By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business.
Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
* Monitor the regulatory landscape, identify impactful regulations across 66 countries and perform detailed mapping to the Technology Controls Catalog
* Review and map Firmwide Legal Obligations to Tech processes and controls and engage product/process owners and control managers to create awareness
* Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
* Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
* Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
* Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
* Knowledge of global regulations and industry standards such as FED Ramp, NIST 800-53, FFIEC, NYDFS, DORA, EBA Guidelines, MAS TRM, etc
* Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
* Pro...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:32
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The Channel Strategy, Execution and Controls Group within Chase Auto Marketing covers marketing compliance, regulations, and marketing controls.
Its mission is to deliver a framework and service that empowers the Chase Auto Marketing Department to generate and disseminate regulatory compliant marketing materials and communications in the most effective and timely manner to our Private Label Captive Finance (PLCF), Dealer, and Consumer clients.
To achieve this, the team actively engages with other functions across the business, including sales, servicing and product.
The team also retains a close partnerships with legal, risk, controls, and other compliance partners across Consumer & Community Banking.
As a Chase Auto Claims Manager Vice President within Chase Auto, you will play a pivotal role in protecting the business.
Your responsibilities will include providing advice and guidance on creating compliant communications that adhere to both external rules and regulations, as well as internal firm-wide policies.
Additionally, you will assist with marketing-related governance issues, helping to establish effective and prudent practices that contribute to the long-term success of our business.
You will also review marketing and product marketing communications, as well as customer communications for marketing claims, involving several key responsibilities to ensure the content is accurate and effective.
Job responsibilities:
* Manage and lead the weekly Auto Marketing Claims Creative Pre-Review and Stakeholder Meetings.
Document new and existing claims identified during the meetings and communicate the findings to the presenters.
* Meet with Marketing and Product Stakeholders to review content and determine claims applicability.
* Collaborate with stakeholders to complete claims evidence documentation for Regulatory and Legal Reviewers.
Ensure that all claims made in the marketing materials are truthful and substantiated with evidence, involving fact-checking and verifying data, statistics, and other information presented.
* Provide yearly claims training to educate all stakeholders, with additional training as needed in response to industry or regulatory changes.
* Own and maintain claims-related procedures.
* Participate in Audit Claims Testing and any assigned action plans.
* Participate in the monthly CCB Claims Working Group Meeting to represent the Auto line of business.
Provide feedback to the marketing and product teams on necessary changes or improvements to the claims process and work collaboratively to revise procedures as needed.
* Work with the CCB Claims Working Group to implement necessary changes to the CCB Marketing Claims Playbook.
Communicate playbook changes to the team.
* Own and manage the active and expired claims inventory.
Distribute the inventory monthly and ensure all claims are expired or renewed by their expiration date.
* Update the report monthly to include all new...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:31
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Join JPMorgan Chase as a Banking Regulatory Compliance Lead and bring your expertise to a team that values innovation and excellence.
As part of our Risk Management and Compliance division, you will play a crucial role in maintaining the strength and resilience of our firm by overseeing compliance with key banking regulations from prudential regulators such as the OCC, FRB, and FDIC.
Your insights will help us grow responsibly by anticipating emerging risks and ensuring compliance with critical laws, rules, and regulations.
Our culture is centered around innovation, challenging the status quo, and striving to be best-in-class.
In this role, you will support the Compliance Conduct and Operational Risk team, where your expertise in banking regulations will be vital in driving compliance oversight and governance.
Job Summary
As a Banking Regulatory Compliance Lead within the Risk Management and Compliance division, you will lead the firmwide oversight and implementation of the Compliance framework focusing on key banking regulations.
You will partner effectively with line of business and corporate function compliance officers, as well as stakeholders in Legal, Finance, Risk, Controls, and Businesses.
This position requires strong knowledge of U.S.
banking laws and regulations, and the ability to lead the execution and enhancement of a compliance program.
It is an excellent opportunity for individuals with a strong background in banking law and compliance to contribute to the oversight of critical laws, rules, and regulations.
Job Responsibilities
* Lead the enhancement and execution of the Compliance Conduct and Operational Risk framework focusing on firmwide oversight of key banking regulations.
* Develop a strategic coverage model for compliance with key banking regulations focused on safety and soundness across lines of business and corporate functions.
* Participate in forums and working groups focused on bank governance and key bank regulations.
* Prepare reporting for key governance forums, committees, and boards.
* Provide strategic input into preparation for regulatory examinations by U.S.
Prudential Regulators, including the FRB, OCC, and FDIC.
* Participate in the compliance risk assessment process, providing input and challenge as it relates to risks related to key U.S.
banking regulations.
* Engage in test planning and oversight as part of the firm's monitoring and testing program, ensuring coverage of relevant banking laws, rules, and regulations.
* Evaluate existing policies, standards, and procedures to identify gaps and improvements, and develop policies and standards as needed.
* Support the development of education and training as needed.
* Participate in business processes, including new business initiatives, acquisitions, integrations, and other material programs to provide input and challenge regarding compliance with key U.S.
banking laws, rules, and regulations.
* Wo...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:29
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J.P.
Morgan has an industry-leading Public Finance platform serving the investment banking needs of municipalities, non-profits, and taxable/tax-exempt fixed income investors.
* Public Finance Issuer clients include state & local government, transportation, energy, housing, higher education, non-profit healthcare and corporate-backed sectors
* Public Finance Investor clients include asset managers, mutual funds, money market funds, insurance companies, corporations, hedge funds, high net worth individuals, and retail investors
The public finance banking digital platform analyst will work closely with banking, technology, syndicate and debt capital markets teams to deliver data-oriented solutions used department-wide to best serve our clients.
This role will focus on harnessing the value of proprietary and market data and streamlining workflows through managing the design, development, implementation and enhancements of existing and new systems.
Job Responsibilities:
* Work with stakeholders to set and deliver strategy for data analytics, CRM tools and automation of workflows
* Define, provide specification for and prioritize book of work with technology to deliver projects on time and with successful product releases
* Communicate across department on product releases and gather feedback for continuous improvement
* Ownership of data quality and testing of new and enhanced systems
* Conduct data analytics by leveraging programming tools to extract, transform, and load data for visualization, supporting management and other business users
Required qualifications, capabilities and skills:
* Experience with financial products, particularly in structuring or analyzing fixed income securities, with a strong understanding of their role in financial markets and how clients use them to achieve their strategic goals
* Strong communicator with the ability to speak to technical detail as well as with wide range of stakeholders across the business
* Team player with a positive attitude, strong work ethic and ability to multi-task
* Ability to drive a project to completion with the flexibility to adjust to ensure impactful solutions
* Some combination of experience with Bloomberg Terminal, SQL, Python, R, Alteryx, Excel and Tableau
* Ability to quickly learn new tools and identify their potential to solve inefficiencies and drive improvements
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role,...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:29
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Merchant Services Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Areas of focus will include but not limited to: working on operational platforms and tools to enable efficient support of E2E technology solutions that process billions of transactions annually, working on observability of the the complex technology ecosystem, working within dynamic environments needed to support SDLC and/or solutions to facilitate release controls and governance.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Ensures teams develop secure and high-quality production code, and reviews and debugs solutions written by others
* Works collaboratively across teams to design, develop, test, and release solutions
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in operational tooling and observability
* Actively contributes to the engineering community as an advocate of organization-wide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to the team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on AWS concepts and 5+ years applied experience
* Experience delivering system design, application development, testing, and operational stability
* Ability to tackle design and functionality problems independently with little to no oversight
* Hands-on experience with cloud platforms such as Pivotal Cloud Foundry, AWS, and container technologies such as Docker and Kubernetes
* Practical AWS cloud native experience (EKS, ECS, Lambda, Glue, API Gateway, infrastructure and security)
* Experience in event driven (Kafka, MSK), Microservices, and RESTful architecture
* Experience with variety of data and persistence technologies such as SQL, No-SQL, and caching platforms
* Hands-on development and programming experience on the Java 8+/Java EE stack including functional and reactive development models, hands on experience on the latest Spring & Spring Boot Framework
* Proficient in automation...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:26
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At JPMorgan, we are not merely seeking job applicants.
We are in search of team members who are eager to effect change and make a significant impact!
A Quant Analytics role involves developing and implementing quantitative models to analyze financial data and support decision-making processes.
The position requires exceptional mathematical and statistical skills to identify trends, assess risks, and optimize investment strategies.
Collaboration with cross-functional teams is essential to translate complex data insights into actionable business solutions.
As a Quant Analytics Senior Associate within the Card Data & Analytics organization, you will support advanced analytics projects across various functions, channels, and products.
You will play a crucial role in generating actionable insights to drive portfolio growth, inform product design and marketing tactics and enhance the customer experience.
Additionally, you will consult with internal business partners, develop valuable business analyses, and promote strategic insights throughout the organization.
Job Responsibilities:
* Conduct extensive analytical exercises to support marketing, strategy development, competitive analytics, and investment decision-making
* Leverage a broad range of analytics tools, techniques and capabilities (Test design, Modeling, NLP analysis, etc.) to best apply them to business problems
* Understand the nature of the business, including customer behavior, channel strengths and limitations, offer profitability and offer acceptance drivers
* Prepare and present analyses and recommendations frequently in verbal and written form to senior leadership teams both internally and externally
* Manage multiple projects.
* Prioritize work requirements across a multi-disciplinary team setting.
* Synthesize/analyze diverse information, develop and recommend strategies, and make decisions
Required qualifications, capabilities, and skills:
* Bachelors in Science in a quantitative discipline - Statistics, Math, Finance, Economics, Operations Research, etc.
* Minimum 2+ years of analytical and industry experience in credit card, T&E retail, direct marketing, financial or other consumer orientated businesses, that capture and leverage a large transactional database
* Minimum 2+ years Knowledge of SQL and SAS required.
* Exceptional analytical, technical, and statistical skill.
* Considerable background in consumer segmentation, customer profiling, and data mining
* Excellent written and oral communication skills; possessing the ability to convey complex information - simply and clearly - to senior business leaders.
* Exceptional financial and reporting acumen with specific understanding of key drivers of credit card profit and loss.
Preferred qualifications, capabilities, and skills
* Masters in Science in quantitative discipline or MBA preferred
Chase is a leading financial services firm, helping near...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:24
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
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Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:23
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A career with us is a journey, not a destination.
This could be the next best step in your technical career.
Join us.
As a Lead Architect at JPMorgan Chase within Cloud Advancement & Transformation Solutions (CATS), you are an integral part of a team that works to develop high-quality secure architecture solutions for various software applications on modern cloud-based technologies.
As a core technical contributor, you are responsible for conducting critical architecture solutions across multiple technical areas within various business functions in support of project goals.
Join a dynamic and growing team with excellent growth opportunities, where you will have the chance to work on securely enabling Generative AI capabilities for the firm.
Job responsibilities
* Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs
* Defines the technical target state of their product and drives achievement of the strategy
* Participates in architecture governance bodies
* Evaluates recommendations and provides feedback on new technologies
* Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure and robust cloud solution architectures, concentrating on reviewing and debugging code written by others to ensure the security and integrity of the overall system architecture.
* Identifies opportunities to enhance the security architecture by eliminating or automating the remediation of recurring issues, thereby improving the overall operational stability and security of software applications and systems.
* Leads evaluation sessions with external vendors, startups , and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information
Required qualifications, capabilities, and skills
* Formal training or certification on Secure Cloud Solution concepts and 5+ years applied experience
* Ability to define and enforce strategic access control framework, incorporating principles of least privilege, zero trust, and RBAC
* Strong ability to collaborate with engineering, security, and compliance teams to embed IAM best practices within secure-by-design and shift-left development frameworks
* Proficient in all aspects of the Software Development Life Cycle
* Expertise with privilege access management strategies
* Experience with threat modeling and risk assessment to identify and mitigate potential security vulnerabilities early in the development process
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
* Advanced knowledge of one or more software, applications, and architecture discipli...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:22
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As the Product Controls Executive, you will lead a team responsible for the development and execution of programs to ensure we have the right controls processes to drive our business forward successfully and safely.
The scope of this role includes Business Banking Deposit and Cash Management financial products as well as the agile products overseen by the Head of Product.
Demonstrating strategic thought leadership, collaboration across firmwide partners, as well as delivery of best practices, you will design, implement, and maintain programs and processes to support an always audit ready environment.
If you are passionate about defining frameworks to address new challenges, creating strong repeatable processes, ensuring we treat our customers fairly, while supporting a growing business, you may be the perfect fit for our team.
Job Responsibilities
* Partner with Product Owners, Legal, Risk, Controls and Compliance to ensure risks are identified and mitigated
* Oversight of controls for key processes, including: fees and billing of deposit and cash management products; statements letters and disclosures, and product management processes
* Manage the review of exceptions generated from our monthly controls and ensure key product maintenance processes are run on time and properly documented
* Track oversight of issues to ensure on time closure and escalate issues that are at risk of being delayed
* Run our monthly "Deposit and Cash Management Controls Review" where we review all open issues, exceptions from key controls, and KPIs that are out of tolerance
* Develop and execute recommendations for improving the efficiency and effectiveness of control team organization and processes
* Develop and Execute a framework to automate existing controls
* Define opportunities to improve how we control and govern our business processes
* Partner with Business Banking Controls Governance in all Exams, Reviews and Audits
* Maintain and enhance a process that allows Business Banking to be audit ready at all times
* Maintain a strong, diverse people pipeline to fill positions quickly and with high quality talent.
Required qualifications, capabilities, and skills
* Minimum of 10 years of financial services experience with a track record of leading a strong control environment
* Strong understanding / experience working in both financial product and agile product environment
* Excellent verbal and written communication, ability to articulate complex issues, clearly delivering to various levels of audience
* Demonstrate confident leadership and sound judgment to influence a strong culture and risk management
* Lead by example, with exemplary personal and professional attributes.
Inspire confidence in all levels of staff as well as key partners from other functional areas and across Lines of Business
* Bachelor's degree or equivalent experience required
Chase is a leading financ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:20
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Take on the challenge of synchronizing efforts across diverse products and interpreting operations data for growth opportunities.
Unleash your potential in a role that lets you shape change initiatives and strategize resource allocation.
Market Data Services Control is a global team responsible for all controls surrounding Market Data commercials and the translation of these in market data inventory systems and policies.
The team provides consultancy to development teams on how to build high performance applications using market data to help manage risk, discover, and exploit trading opportunities.
The Business Access Control team works to ensure data integrity and proper allocation of charges.
As a Senior Product Portfolio Operations Associate in Market Data Services Control, you are a significant contributor to your team with a strong knowledge of optimization and integration.
You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes.
Job responsibilities
• Creates synergies across products to ensure successful delivery against business objectives
• Collects key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs
• Calculates metrics for portfolio management operations and analyzes data for areas of opportunity
• Develops change initiative materials and change timelines
• Assists in the product-level collection strategy consisting of controls, financials, and resourcing needs
• Responds to client tickets in the queues while meeting the service level agreements (SLAs)
• Maintains accurate and up-to-date inventory in the OptimizeSpend/Financial Information Tracking System (FITS)
• Troubleshoots user and application entitlement issues
• Performs month-end activities including: user location checks and relocations, reviewing terminated users, and service usage review for cost savings
• Acts as the data guardian for Market Data systems, including Refinitiv Data Access Control System (DACS) and Bloomberg Entitlements Management and Reporting System (EMRS); manages software upgrade testing, validations, and signoffs
• Maintains a control mindset by staying alert to issues and risks, liaising with vendors on market data services, managing the team's shared mailbox, and organizing critical documents systematically
Required qualifications, capabilities, and skills
• 3+ years of experience or equivalent expertise in program management or performance optimization
• Proven ability to implement operational effectiveness initiatives
• Prior working exposure to operations of the product development life cycle and agile methodologies
• Effective team player balanced with being a self-starter, able to work autonomously
• Proven time management skills: efficient at multi-tasking and able to work under pressure to deliver multiple business demands on-time, to ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:20
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Equity Derivatives Group , you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Join a team tasked with creating and supporting innovative software solutions for our Market Making and Trading platform, advancing our industry-leading Equity Derivatives business and supporting our clients in a first-class way.
Job responsibilities
* Collaborate with engineers, product owners, sales, trading, and operations partners to develop software solutions for our market-leading Equity Derivatives platform.
* Work within a team of software engineers analyzing and implementing business requirements and developing core platform technologies within an Agile/Scrum environment.
* Work closely with production management, applying technical knowledge to support business processes, changes, and end users.
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience.
* Proficient knowledge with the Java ecosystem, including Spring, Web Services, and Messaging.
* Experience with Java/JVM and the Java/JVM ecosystem.
* Well-rounded software engineering skills across the end-to-end software lifecycle.
* Good understanding of software design patterns and clean code practices.
* Strong written and oral communication skills.
* Experience partnering with product and engineering teams.
* Ability and desire to work within a diverse, multi-talented team.
Preferred qualifications, capabilities, and skills
* Experience with React, AngularJS, and related tooling and technologies.
* Experience with Sybase, Postgres SQL.
* Experience with Kafka or similar streaming processing platforms.
* Experience with finance/derivative products/convertible bonds.
J.P.
Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.
Our first-class business in a first-class way approach to serving clients drives everything we do.
We strive to build trusted, long-term partnerships to help our clients achieve thei...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:18
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We are on the lookout for a talented Technology Audit Manager to join our join our Cybersecurity and Technology Controls Internal Audit team.
This is your opportunity to play a crucial role in enhancing our organization's governance and operational excellence!
As a Technology Audit Manager within our Cybersecurity and Technology Controls Internal Audit Team, you will execute the annual audit plan, manage audit engagements, perform audit testing and participate in control and governance forums.
Job Responsibilities
* Lead and execute large-scale audits or projects independently, including critical technology functions, cloud-based infrastructure, cybersecurity, risk management, application, and third-party management.
Develop effective test plans and perform audit testing to ensure timeliness, accuracy, and quality.
* Identify and assess key risks and controls, executing and documenting work in accordance with JPMorgan & Chase's Internal Audit policy.
Design and execute tests to verify control effectiveness to mitigate risk.
* Demonstrate professional skepticism while conducting audits, independently raising findings within established criteria, and keeping management and leadership informed throughout the process.
* Establish and maintain strong client relations during engagements, effectively communicating results to management via written reports and oral presentations.
Prepare clear, organized documentation to support work performed.
* Drive continuous improvement by providing objective evaluations of technology processes, enhancing the organization's risk management capabilities, and developing business partnerships within Internal Audit and companywide.
* Adapt to change, embrace bold ideas, and leverage data analytics to enhance audit effectiveness.
* Stay informed about emerging cybersecurity technologies and trends, assessing their impact on the organization's risk landscape.
* Collaborate with IT, security, and business units to ensure a comprehensive approach to cybersecurity risk management.
* Lead and mentor audit teams, fostering a culture of continuous learning and improvement.
Required qualifications, skills and capabilities
* 7+ years of internal or external auditing experience
* Bachelor's degree in Technology, Accounting, Finance, or a related discipline.
* Strong understanding of audit methodologies, internal control concepts, and the ability to evaluate and determine the adequacy of control design and operating effectiveness.
* Proficiency with the MITRE ATT&CK Framework, with 3+ years of experience applying it to identify, assess, and mitigate cyber threats.
* Strong experience in managing and evaluating security controls, with proficiency in the Information Systems Auditing Process and key areas such as Security and Risk Management, Asset Security, Security Architecture and Engineering, Communication and Network Security, Security Operations, and Cyb...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:17
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
* Reading and speaking in both Spanish and English fluently is required for this role
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help...
....Read more...
Type: Permanent Location: Wheat Ridge, US-CO
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:16
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Americas Futures & Options Client Services is part of Futures & Derivatives Clearing Operations which provides clearing services to clients who trade Futures & Options, Credit and Rates or FX.
As a Client Service Associate within F&O, you will be responsible for managing the day-to-day relationships with our clients in the hedge funds and commodities space.
You will use your knowledge of the product to help our clients manage their trades, positions, expirations and physical delivery of underlying assets.
You will partner with our execution desks, front office account managers, clearing teams and other internal support areas.
You will also use and help build analytics and client intelligence to influence client behavior, reduce fees and commissions issues, improve data delivery and operational processes.
Job responsibilities
* Engage with clients on an ongoing basis to build trust and maintain strong relationships
* Advise clients and internal partners on product and operational capabilities
* Manage position and expirations and address product queries
* Use our client data platform to develop an in depth understanding of operational client experience and issues to provide proactively present best practices to clients and internal groups
* Lead across regions and sub-functions to resolve client and ops issues covering setups, regulatory requirements, charging, reporting, and trade management
* Design objectives for clients and demonstrate success through periodic client service review meetings.
We empower our Client Service team to strengthen relationships and improve client experience through in-person client visits where appropriate.
* Represent Operations to other parts of the firm including Sales, Execution, Account Management
Required qualifications, capabilities, and skills
* Intellectually curious and asks the right questions to navigate new challenges
* Self-motivated and resourceful problem solver
* Able to articulate complex concepts clearly and concisely
* Enjoys turning points of conflict or complaints into positive client experiences
* Embraces the use of data and analytics tools to deliver client solutions
* Driven to use automation tools including Alteryx, AI/robotics and data analysis/visualization to improve processes and mitigate risk
* Builds relationships and trust through honesty, accountability and a high standard of execution
* Naturally empathetic and enjoys creating a memorable experience for others
* Owns mistakes and shares any lessons learned
* Embraces feedback and enjoys discussing their areas of development
Preferred qualifications, capabilities, and skills
* Experience in Derivatives Clearing including F&O and OTC
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and go...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:14
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Join our Commercial and Investment Bank (CIB) Data team as a Core Data Business Analysis U.S.
Lead.
This role offers a unique opportunity to drive strategic data solutions across the Commercial & Investment Bank, impacting high-profile change programs.
Be a part of a team that values innovation, collaboration, and career growth.
As a Core Data Business Analysis U.S.
Lead within the CIB Core Data organization, you will be responsible for defining and delivering strategic Core data solutions.
You will collaborate with Product Solutions and Program Management partners to ensure alignment with business needs and priorities.
Your role will involve building stakeholder trust, scoping data needs, and demonstrating business value.
The CIB Core Data organization is dedicated to unlocking value through high-quality, compliant core data.
Our team works closely with Line of Business stakeholders and Core Data Operations and Technology partners to deliver robust product strategies.
This position is pivotal to the success of strategic initiatives like CRM, providing an outstanding opportunity at JP Morgan Chase.
Job Responsibilities:
* Jointly lead strategic solution and design for party, role, and relationship data informed from Business use case gathering, focusing on delivering business value for strategic initiatives like CRM.
* Gather, analyze, and document business requirements partnering with business stakeholders across Wholesale businesses & CRM teams.
* Lead senior stakeholder meetings, including preparation and presentation of data models and solutions.
* Support the adoption of the strategic Core data model from onboarding to downstream business processing, working with cross-functional teams.
* Develop business cases as needed for prioritization of technology build or enhancements and engage in the annual budgeting process.
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree and significant experience (15+ years) in delivering technical and/or operational change.
* Knowledge of party and account Core data and client onboarding processes.
* Excellent analytical skills, with the ability to present fact-based recommendations in a clear, logical, and concise way: \"tell a story\" with data.
* Strong time management skills, efficient at multi-tasking, and able to work under pressure to deliver multiple business demands on time, to a high-level standard.
* Knowledge of Commercial & Investment Bank businesses.
* Excellent relationship management, team leadership, and influencing skills.
* Experience in Product Management and Agile disciplines.
* Ability to work in a highly dynamic environment with changing and multiple priorities.
* Ability to understand logical data models and work with data architects to translate conceptual models to logical models.
* Confidence in communicating internally at all levels.
* Analytical and problem-solving skills.
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:14
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Are you passionate about transforming financial data into compelling stories that drive strategic decisions? Join our dynamic Commercial & Investment Bank Finance & Business Management team and play a pivotal role in supporting the Client Onboarding and Service organization.
This high-impact opportunity offers you the chance to ensure senior management has the insights needed to achieve their strategic objectives.
Collaborate with senior leaders and key partners across various teams to enable effective execution and make a tangible impact on our business.
If you're detail-oriented, analytical, and eager to make a difference, we want to hear from you!
As a Financial Analyst in the Commercial & Investment Bank Finance & Business Management team, you will transform financial data into strategic insights that drive our Client Onboarding and Service organization forward.
You will collaborate with senior leaders and key partners to ensure effective execution of major initiatives, providing critical financial reporting and analysis.
Together, we will create impactful presentations and develop strategies that align with our business objectives.
This role offers you the opportunity to make a significant impact while working in a fast-paced, dynamic environment.
Job responsibilities
* Track headcount meticulously to ensure accurate position management, requisition approvals, and reconciliation with the current budget and outlook
* Partner with Client & Onboarding Services leadership and Commercial & Investment Bank Finance & Business Management teams to generate monthly, annual, and multi-year forecast headcount and direct expenses
* Prepare accurate and timely monthly financial reporting packages
* Take analysis and create executive level presentation using PowerPoint PitchPro+
* Coordinate deliverables with business managers, finance, project managers and other Finance & Business Management teams
* Analyze large amounts of data, assess KPI trends, and create impactful analysis to assist in developing strategy
Required qualifications, capabilities and skills
* Bachelor's degree
* 6+ years of experience in financial data analysis and story-telling
* Ability to work collaboratively; develop strong partnership with multiple levels of employees
* Strong presentation skills and ability to tell the story on financials and initiatives
* Strong verbal and written communication skills with strong attention to detail
* Ability to produce successful results in a fast-paced environment
* Ability to develop strong, positive relationships with business stakeholders
* Highly motivated, proactive attitude, with a natural passion to learn and an inquisitive personality
* Excellent problem solving and critical thinking skills with ability to interpret and present complex data
* Mature, independent, highly organized, self-motivated and a team player
* Strong PowerPoint, Excel, and Wor...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:13
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Commercial and Investment Bank, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Develop and maintain high-quality user interfaces for web applications using JavaScript and modern JavaScript frameworks, with a preference for React/Angular.
* Collaborate with UX/UI designers to translate design concepts into interactive and responsive user interfaces.
* Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability.
* Write clean, maintainable, and efficient code while adhering to best practices and coding standards.
* Conduct code reviews and provide mentorship to junior developers to foster a culture of continuous improvement.
* Stay up-to-date with the latest industry trends and technologies to ensure our applications remain at the forefront of innovation.
* Troubleshoot and resolve front-end issues and bugs in a timely manner.
* Work closely with backend developers to integrate APIs and ensure seamless data flow between the front-end and back-end systems.
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years of applied experience
* Proven experience as a UI Developer, with a strong portfolio showcasing your work.
* Proficiency in JavaScript and experience with at least one modern JavaScript framework, React or Angular.
* Solid understanding of HTML5, CSS3, and responsive design principles.
* Experience with version control systems, such as Git.
* Strong problem-solving skills and attention to detail.
* Excellent communication and collaboration skills.
* Ability to work independently and as part of a team in a fast-paced environment.
Preferred qualifications, capabilities, and skills
* Experience with state management libraries such as Redux or Context API.
* Familiarity with front-end build tools and package managers, such as Webpack, Babel, and npm/yarn.
* Knowledge of testing frameworks and tools, such as Jest or Enzyme.
* Experience with performance op...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:12
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Own our Client's Onboarding experience end to end! Use your Project Management expertise to manage complex treasury product implementations for JP Morgan Chase Clients from around the world.
As a Product Implementation Specialist within the Commercial Bank, you will lead a project team that supplies support for the implementation of Treasury and Banking products and services.
Partner with client and internal stake holders to help provide a best-in-class experience.
This team generally works with existing clients to upgrade or add new products and services.
This is a great entry point into the Client Onboarding organization.
Job Responsibilities
* Interact with our clients, be the single-point-of-contact responsible for the end-to-end client experience and satisfaction during the in-scope product implementations
* Perform multi-entity, multi-jurisdiction client onboarding and product & service implementations
* Collaborate with the client and coverage team to develop and execute an implementation plan, establishing clear expectations and providing transparency of timelines using project management principles and practices
* Own and drive identification, transparency, escalation, and resolution of risks and issues to closure and manage/coordinate client and internal partner communication and status updates
* Utilize creative problem solving and solid decision-making abilities
* Adhere to policy and procedures, and domestic regulatory requirements
* Manage onboarding activities via phone, telepresence, and email; liaise with local Compliance, Legal, and Product where required
Required qualifications, capabilities and skills
* At least 1 year of Client Management experience with a proven capability of applying project management methodology to develop an implementation plan and execute deliverables for complex, strategic change program
* Ability to soundly execute quantitative and qualitative analysis, draw conclusions and present information in a concise and effective manner
* Strong organizational skills both personally and across the working team to meet deadlines in a fast-paced environment, time management, and attention to detail
* Executive presence: able to manage stakeholder expectations at various levels and communicate effectively and clearly (written & verbal form)
* Skilled at anticipating issues, engaging the appropriate stakeholders and driving resolutions/solutions
* Ability to take ownership, manage through complex situations and mobilize internal resources in an ever-changing dynamic client facing environment
* Proficiency in Microsoft Office Suite
Preferred qualifications, capabilities and skills
* Cash Management and Treasury Services product experience and knowledge
Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.
* Become a part of our many Business Resource Gro...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:10
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Company
Federal Reserve Bank of Philadelphia
The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System.
It helps formulate and implement monetary policy, supervises banks and savings and loan holding companies, and provides financial services to depository institutions and the federal government.
The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware.
Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth!
The Federal Reserve Bank of Philadelphia is seeking an undergraduate level (Sophomore, Junior, Senior or Recent college graduate) with a preferred major in Economics, Quantitative Social Science or History. You must have experience and interests in both quantitative social sciences and history. This opening will be onsite and may be eligible to work in a hybrid capacity on an as needed basis. The work schedule is Monday – Friday (40 hour per week). This is a 10-week paid internship. The hourly rate for this position is $22.00 per hour.
NOTE: You will support 2 economists
Projects:
* You will support creating a database of vehicle registrations covering 1900-2019.
The primary tasks include finding, researching, and requesting historical sources of vehicle data, digitizing these documents if not already digitized, and performing quality control and cleaning.
* You will create economic data to study housing affordability, particularly wages for public sector jobs.
* You support data construction for a project studying the reversal of the Chicago River.
* You may assist with other projects as needed.
Required Skills:
* Microsoft office suite fluency required.
* Knowledgeable with R, Stata, and/or Python preferred.
* Organization and attention to detail are essential.
* Sitting at a computer for long periods of time, potentially scanning documents and visiting archives
Preferred Competencies:
Good written and communications skills
Attention to details
Good organizational skills
Ability to work individually and with teams
Flexibility to manage multiple priorities
Additional Information:
* The Federal Reserve Bank of Philadelphia takes your information privacy seriously. Federal Reserve Bank of Philadelphia staff will only email you from the “@phil.frb.org” domain or through the Workday system “rb@myworkday.com”. If you are initially contacted by phone, feel free to request that the caller provide you with their email address to validate their identity. If you have any questions about the validity of someone who contacts you regarding this position, please email the Talent Acquisition team at TalentAcquisition@phil.frb.org.
* We are an equal opportunity employer committed to hiring the best candidates and to pro...
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Type: Contract Location: Philadelphia, US-PA
Salary / Rate: 22
Posted: 2025-02-28 07:47:09
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries
Ch...
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Type: Permanent Location: Westminster, US-MD
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:06
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Milford, US-CT
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:03
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We have an exciting and rewarding opportunity for you to take your cyber security career to the next level.
As an Assessment & Exercises Vice President at JPMorgan Chase within the Cybersecurity Technology and Controls, you will be involved in evaluating controls and applications in a dynamic environment.
The role involves managing technology platform assessments, ensuring readiness and remediation across all relevant technology platforms, and executing tests around IT General and Application Controls.
You will need to collaborate with various stakeholders such as Technology management, Technology Risk & Controls to facilitate execution and reporting across the global technology and technology risk functions.
Job Responsibilities
* Assess and perform IT general control and application control testing; facilitate identification of findings, relevant compensating controls, remediation, validation, and closure of findings within defined timeframes.
* Execute multiple controls adoption readiness assessments.
* Evaluate the functionality of existing and new technology platforms to drive adherence to control standards.
* Track and communicate overall progress of various program, ensuring complete and timely reporting on program status to senior management stakeholders.
* Ensure quality standards are achieved in development and maintenance of program documentation.
Required Qualifications, Capabilities, and Skills
* Formal training or certification on security concepts and 5+ years of applied experience.
* Working knowledge of IT controls experience as a practitioner or lead with a Big Four or top IT consulting firm.
* Working knowledge of information technology and auditing of IT general controls (SOx / SOC 1 / SOC 2).
* Demonstrated experience to simultaneously lead multiple on-going assessments across different groups of stakeholders .
* Experience working cross-functionally, individually, and to lead work among a team.
* Proven ability to lead meetings, problem solving to identify solutions to issues and deliver quality results in a deadline-driven environment.
* Proven ability to work autonomously and independently take initiative to learn new technologies using various resources .
* Proven ability to work effectively in a global team environment and drive results in a complex organization.
Preferred Qualifications, Capabilities, and Skills
* Excel and PowerPoint skills.
* Manager level audit experience.
* Experience with public or private Cloud technologies (Cloud Foundry, AWS, Azure, GCP, etc.) and technology platforms (ServiceNow, Jenkins, SailPoint, etc.)
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and tod...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:03
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For both our employees and our businesses, we are leading success in a diverse culture with a commitment to creating an environment where everyone feels like they belong; positions within Chase provide numerous opportunities for meaningful growth in a firm dedicated to inclusivity, development, mobility and career advancement.
We are hiring best-in-class talent who are passionate, entrepreneurial and want to work in a globally diverse organization with a strong team culture.
As an Executive Communications Vice President you will support executive communications for Chase's Chief Risk Officer and the Consumer & Community Banking (CCB) Risk organization.
You will play a critical role ensuring employees in Consumer & Community Banking Risk receive crucial information in real-time and have a clear understanding of business priorities.
You will create strategic, audience-focused communication plans that keep employees, executives and key internal stakeholders engaged and informed.
In addition, you will be a trusted advisor and work with senior leaders in a highly matrixed organization to develop clear, compelling messaging strategies, lead the production and editing of written communications, ; plan internal events such as town halls, site visits, offsites and conferences; draft and edit senior leader presentations; and manage the distribution of internal communications.
Job responsibilities:
* Partner with senior leaders to develop clear, compelling messages that reflects the vision of the business, enhances leadership presence and strengthens the employee experience.
* Collaborate across a matrixed organization to ensure cohesive communication efforts across multiple business units and corporate functions, supporting integrated and consistent communication campaigns.
* Design and implement channel strategies to maximize message delivery and audience engagement, using channels including Microsoft Teams, Outlook, corporate intranet, video and live events.
* Lead the planning and execution of key employee events including team site visits, quarterly town halls, senior leaders conferences and other senior leader gatherings.
* Own digital content creation and development, to engage employees and contribute to the Chase's internal editorial strategy to help amplify the stories from these functions across the business.
* Measure and analyze the effectiveness of all internal tactics, such as open rates, event survey results and article clicks, and incorporate best practices and learnings into go-forward plans.
* Manage major communications initiatives, including organization announcements and change management efforts, including internal email distribution.
* Apply our consistent voice across all communications.
* Draft and edit internal communication articles for newsletters and the intranet.
* Prepare briefing materials, presentations and talking points for executives.
Required qualifications, capabi...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-02-28 07:47:02
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
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Type: Permanent Location: Monroe, US-NY
Salary / Rate: Not Specified
Posted: 2025-02-28 07:46:58
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Red Bank, US-NJ
Salary / Rate: Not Specified
Posted: 2025-02-28 07:46:57
