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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:57
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
Job Summary:
As a Data Strategist Lead in Principal Investment Risk Management, you will define and execute the risk data strategy and governance model while partnering across lines of business, functional stakeholders, and technology teams to deliver trusted, decision-grade data products.
You will lead applied AI/Machine Learning delivery-spanning generative AI, agentic workflows, and traditional Machine Learning-to improve risk oversight, analytics, metrics, and reporting.
You will operate with strong ownership from requirements through scaled adoption, ensuring verification, validation, and guardrails that produce safe, reliable outputs in production.
Job Responsibilities:
* Own Principal Risk's data foundations including controlled sourcing/integration, metadata/catalog, lineage, and lifecycle risk controls (protection, retention/destruction, storage, usage, quality).
* Define and evolve data governance standards, publishing patterns, and documentation expectations to enable trusted consumption and self-service.
* Deliver risk data products that support business operations, strategic objectives, analytics, metrics, and reporting across the principal investment process.
* Establish measurable data KPIs (e.g., quality, timeliness, completeness, lineage coverage, control adherence) and use them to steer roadmap and prioritization.
* Design applied AI/ML solutions (generative AI, agentic workflows, traditional ML) to address Principal Risk analytics and oversight use cases.
* Implement LLM agents and multi-agent systems including planning, parallel task execution, entity resolution, and human-in-the-loop escalation.
* Translate business needs into delivery artifacts including technical designs, acceptance criteria, measurable outcomes, and execution plans.
* Lead end-to-end delivery from requirements → POC → production → scaled adoption, including operating model handoff where needed.
* Build verification and validation mechanisms such as business-rule checks, evaluation datasets, and regression testing to ensure safe and reliable outputs.
* Operate production solutions through monitoring, performance/stability improvements, drift management, and continuous iteration.
* Partner with technology teams to document data sources, formats, and flows while implementing validation to ensure downstream readiness for analytics and reporting.
Required Qualifications, Capabilities, and Ski...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:56
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Digital Channels Strategy and Operations is hiring an individual contributor to lead Digital's investment and quarterly planning, and to maintain a single, sequenced rolling 6-quarter (6Q) roadmap across mobile, web, and platform/middleware.
The role produces the planning materials leaders rely on to make decisions and maintains a curated, Jira-grounded source of truth aligned to existing planning artifacts.
This position is central to how product and technology teams plan and deliver creating clarity on priorities, capacity, sequencing, dependencies, and tradeoffs while remaining separate from day-to-day delivery execution.
Job Responsibilities
* Own the end-to-end quarterly Digital planning process (timelines, templates, standards, QA/quality checks).
* Deliver leadership planning artifacts for monthly updates, quarterly forums, pre-reads, and rollups.
* Drive stakeholder adoption across a matrix via clear expectations, lightweight templates, coaching, and follow-through.
* Build and maintain a single sequenced 6-quarter (6Q) Digital roadmap showing priorities, dependencies, and sequencing logic.
* Reconcile Jira + planning inputs into a curated, trusted "source of truth" for leaders.
* Establish lightweight change control to protect commitments and reduce unplanned deviations.
* Create executive-ready narratives and talk tracks for Product and Technology leadership.
* Surface tradeoffs, capacity impacts, risks, and decision points to accelerate alignment.
* Anchor capacity allocation reporting using the standard methodology.
* Improve forecast vs.
actual accuracy by translating Jira signals into insights and variance explanations.
* Escalate discrepancies early and increase visibility into dependencies, handoffs, and shared milestones across workstreams.
Required Qualifications, Capabilities, and Skills
* 7+ years of relevant experience in one or more of: product operations, portfolio/roadmap planning, program planning, PMO, or digital product/technology planning in a large, matrixed organization.
* Strong working knowledge ofPDLC conceptsandAgile ways of working.
* High fluency withJiraas a system of record; ability to translate delivery data into planning artifacts and governance-ready outputs.
* Proven ability to design planning processes/standards/artifacts and drive adoptionwithout direct authority.
* Executive-level communication skills (clear writing and presentations): can synthesize complexity into options, risks, and tradeoffs.
* Strong stakeholder management and influence skills, including managing upwards to secure timely inputs and alignment.
Preferred Qualifications, Capabilities, and Skills
* Experience in financial services or another regulated environment; understands how governance expectations shape planning and transparency.
* Experience supportingdigital channels (mobile/web)and/orplatform/middlewareteams; comfortable integ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:56
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Leverage your product experience to \"act like a CEO\" and manage all aspects of our SMS delivery from platform maintenance, implementation of innovative solutions, to managing performance, vendors and cost to deliver against customer needs.
As a Senior Product Associate in Digital Communications, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by real-life customer usage and user research to fuel the creation and modernization of innovative products and platforms.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products, platforms and ongoing success.
In this role, you will specifically support our SMS/Text delivery platform for alerts and notifications to consumer and community bank customers and businesses.
Key responsibilities include ensuring platform health and reliability to deliver SMS at scale, partnering with vendors to improve delivery speed and performance, managing and optimizing SMS-related costs, and evaluated new market solutions to expand and enhance customer communication channels.
Job responsibilities
* Partner with the Product Manager to identify and prioritize enhancements to the SMS/Text alerts and notifications platform, grounded in customer needs, user research, and market trends.
* Support discovery efforts by helping collect and synthesize customer insights (usage data, research findings, journey mapping) to inform the product roadmap and feature decisions.
* Define and document requirements (epics, user stories, acceptance criteria) for platform capabilities and improvements; partner with engineering and design through delivery.
* Monitor and analyze key platform and product metrics (e.g., delivery performance, throughput, reliability, vendor performance) and translate insights into actionable backlog items.
* Help ensure platform health and operational readiness to support SMS delivery at scale, including partnering with technology teams on maintenance and issue prevention.
* Collaborate with vendors and internal stakeholders to improve end-to-end delivery speed and success rates, supporting troubleshooting and performance optimization efforts.
* Track and support management of SMS delivery costs (e.g., usage drivers, vendor pricing impacts) and identify opportunities to optimize spend without compromising customer experience.
* Consider upstream/downstream impacts of changes across customer journeys and communication channels to ensure a consistent, compliant, and high-quality experience.
* Research and evaluate new SMS/communication-channel capabilities in the market and contribute recommendations for pilots or future roadmap items .
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product d...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:52
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Electronic Trading Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Design, develop, and test reliable, high-quality C++ code for trading connectivity and risk controls on Unix/Linux platforms.
Implement end-to-end low latency client setups, including production rollout and post-release validation.
* Automate remediation for recurring issues to improve operational stability.
* Establish and execute test strategies for latency, throughput, and resiliency.
* Lead the development of market access trading and risk management modules.
* Participate across the software development lifecycle of electronic trading services.
* Collaborate with DevOps, Business Analysts, and Operations teams.
* Integrate FPGA pipelines with C++ software for deterministic performance.
* Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Proficiency in modern C++ on Unix, Linux with strong multithreading and object-oriented design fundamentals.
Ultra Low Latency experience required
* Hands-on experience in system design, application development, testing, and operational stability in production environments.
* Scripting skills (Python, Perl, Shell) for automating development, testing, and operational tasks.
* Advanced understanding of Agile methodologies, including CI/CD, resiliency, and security.
Ability to review and debug code written by...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:50
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:46
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Bring your industry trends and knowledge to our team and shape exceptional user experiences through cutting-edge research, influencing product design and functionality.
As an Experience Research Senior Associate in Card Internal Tools and Platforms, you will play a pivotal role in shaping user experiences across our products and services.
Leveraging advanced proficiency in research methods, analysis, and both quantitative and qualitative techniques, identify customer needs and translate them into actionable insights and recommendations.
Y ou will act as a core contributor to aid in developing research studies that answer user needs.
Your work will directly impact the design, architecture, and functionality of our offerings, collaborating with cross-functional teams to contribute to discussions on design and research, and leading the decision on which methods best suit key design questions.
In this role, you will collaborate closely with internal teams comprised of Service Designers, UX Designers, Product Managers, Go-to Market & Operations Teams, Developers & Data Architects, and occasionally external partners to uncover and solve for workflow pain points, and evaluate solutions aimed at improving productivity and operational efficiency.
Job responsibilities
* Conduct and execute research studies using advanced research methods, such as surveys, interviews, ethnography, and quantitative and qualitative techniques, to gather customer insights
* Analyze and interpret data, identify patterns and trends, and provide actionable recommendations to inform user experience design decisions and facilitate improvements in customer satisfaction and engagement
* Collaborate with cross-functional teams to ensure the integration of user insights into product development processes based on research findings
* Contribute to the creation and refinement of experience research strategies and connect craft work to business goals and success metrics, taking into consideration downstream implications
* Stay current with industry trends and incorporate knowledge into team insights
* Plan and execute research that informs the design of AI-powered experiences, evaluating usability, trust, transparency, and adoption of AI-driven features among internal users and partners
* Leverage emerging AI technologies and tools within the research workflow to scale data collection, synthesis, and insight generation while maintaining rigor and quality; be comfortable sharing learnings with peers
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in generative and evaluative user experience research, employing advanced research methods and techniques
* Demonstrated proficiency in both quantitative and qualitative research methods, including survey and interview design, ethnography, and data analysis
* Advanced knowledge of user experience design principles and practices, with a focus ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:44
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Unlock your potential as a leader in product solutions, where you will guide sales advisory, optimize complex problem-solving, and shape customer-centric strategies.
Leverage your expertise to make a lasting impact in a fast-paced, collaborative environment.
As a Product Solutions Director in Cross Currency for Financial Institution Group (FIG) for Latin America , you are an expert in a cluster of products and the sales cycle.
As a leader on the team, you leverage your advanced capabilities to craft complex solutions, partner with Sales in Latin America to identify and capture market opportunities, and create new ways for teams to continuously deliver value to customers.
You will prospect new clients that do not currently use cross-currency solutions and identify business development opportunities within the existing payments portfolio.
You will contribute directly to regional growth objectives through disciplined pipeline management, joint planning, and client-focused solution delivery.
Foreign exchange (FX) and global payments are critical to enabling international growth for our payments business.
In this role, you will help execute the FX payments growth strategy across Latin America by partnering with clients and internal teams.
You will bring deep product expertise and a consultative approach to originate opportunities, shape solutions, and win new business with specific focus on clients.
Join a team where your impact is measurable and your work directly supports client expansion across borders.
Job responsibilities
* Advises the Sales on solutioning and adopting new and existing client-facing products and capabilities while crafting complex solutions and assessing risk to enhance the customer experience
* Leverages extensive knowledge of a cluster of products and capabilities to manage the strategic development of end-to-end product solution strategies and processes
* Partners with FIG Sales to advise on strategic pricing for deals, contributes to the development of sales training and collateral, and oversees Request for Proposal (RFP) responses
* Manage the sales pipeline and develop target client lists, driving execution from pre-sales through mandate wins and deal closure, and report progress to senior management
* Conduct portfolio reviews with banking and payments stakeholders and measure progress against identified opportunities
* Coordinate client presentations and pre-sales activities with payments sales, corporate banking partners, and FX sales to support proactive, targeted client engagement
* Develop and deliver client-relevant solution presentations that address specific needs and use cases
* Create compelling segment-specific value propositions and proposals that support marketing and go-to-market efforts
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise leading and developing solutions across multiple teams and a cluster of ...
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Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:43
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Your opportunity to make a real impact and shape the future of financial services is waiting for you.
Let's push the boundaries of what's possible together.
As a Senior Director of Software Engineering at JPMorgan Chase within the Corporate Sector, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains.
Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.
Job responsibilities
* Leads multiple technology and process implementations across departments to achieve firmwide technology objectives
* Directly manages multiple areas with strategic transactional focus
* Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
* Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
* Manages multiple stakeholders, complex projects, and large cross-product collaborations
* Influences peer leaders and senior stakeholders across the business, product, and technology teams
* Champions the firm's culture of diversity, opportunity, inclusion, and respect
* Sets and scales multi-department strategy for agentic AI-enabled engineering and SDLC/TLM automation (using enterprise-authorized tools within the work environment) to drive firmwide objectives (speed, scalability, reliability, and cost-to-serve), including portfolio-level standards for AI-orchestrated delivery workflows, release governance, automated test modernization, resilience engineering, and incident response acceleration; establishes guardrails for validation, security, resiliency, traceability, and reuse.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive cross-domain reuse and measurable capacity unlock outcomes across departments.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 10+ years applied experience.
In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
* Experience developing or leading large or cross-functional teams of technologists
* Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
* Experience leading complex projects supporting system design, testing, and operational stability
* Experience with hiring, developing, and recognizing talent
* Extensive practical cloud native experience
* Expertise in Computer Science, Computer E...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:43
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Are you interested in portfolio management and investment strategies? In Asset Management Investments, you will work alongside portfolio managers, traders, research analysts, marketers, and client advisors to develop and execute investment strategies for a diverse range of clients.
You'll build your skills through training, mentorship, and meaningful projects in a dynamic, collaborative environment.
As an analyst in Asset Management Investments, you will be joining a collaborative, supportive team.
We want your diverse perspective to help us innovate the next wave of products and solutions for our clients.
You'll have what you need to succeed - from training and mentorship from senior leaders to projects that engage your skills.
Our program kicks off in New York, where you'll be introduced to the firm, gain knowledge and insight into the business strategies and products you'll be implementing as part of our teams.
You'll then join one of our investment products teams, where you'll work with senior business leaders to develop investment strategies that support our clients' needs.
These solutions will give you exposure to the various asset classes, including equities, fixed income, real assets, hedge funds and private equity.
Job Responsibilities:
* Collaborate with mentors and a supportive team to learn and grow.
* Develop innovative ideas to enhance our business.
* Undertake assignments that directly impact clients, helping them achieve their business goals.
* Network with industry leaders and access best-in-class training.
* Sharpen technical skills and finance and accounting principles.
Required Qualifications, Capabilities, and Skills:
* Pursuing a Bachelor's or Master's degree (No MBA).
* Attending a college/university in the U.S.
* Expected graduation date of December 2026 - June 2027
* To be eligible for this program, you must be authorized to work in the U.S.
We do not offer any type of employment-based immigration sponsorship for this program.
Likewise, JPMorgan Chase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.)
* Excellent communication and presentation skills.
* Strong quantitative skills and a passion for investing.
* Exceptional organizational skills and multitasking ability.
* Strong initiative, energy, and confidence.
* Good judgment and discretion with confidential information.
Preferred Qualifications, Capabilities, and Skills:
* Background in financial accounting, financial analysis, or mathematics is a plus.
* Genuine interest in financial markets, investing, and macro-level economics.
Locations
Locations and teams you may join:
* Equities - New York & San Francisco
* Global Fixed Income Currencies and Commodities - New York
* Global Fixed Income Currencies and Com...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:42
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Solve high-visibility problems with data, end to end.
In this role, you'll partner across JPMorganChase to shape solutions that improve decisions, strengthen controls, and drive measurable business outcomes.
As an Analytics Solutions Senior Associate within JPMorganChase, you solve high-visibility problems with data, end to end.
Job responsibilities
* Lead end-to-end analytics and data solution delivery from problem definition through implementation and stakeholder readouts
* Elicit and document business requirements, translating them into clear functional specifications and solution scope
* Mine, analyze, and synthesize large datasets to produce insights, recommendations, and decision-ready outputs
* Develop and maintain datasets/pipelines by querying enterprise data sources using appropriate tools and languages
* Manage project plans, milestones, risks, and dependencies; communicate progress and escalate issues when needed
* Coordinate across cross-functional partners (e.g., technology, data science, legal, and other support teams) to deliver outcomes
* Ensure quality standards for analysis, documentation, and controls are met throughout delivery
Required qualifications, capabilities, and skills
* Bachelor's degree in a relevant field (e.g., MIS, Computer Science, Business Analytics, Economics, Business) or equivalent experience
* Minimum 5 years of relevant experience (e.g., analytics, marketing, finance, risk, or consulting-oriented problem solving)
* Hands-on experience with SQL and at least one analytics/programming tool (e.g., SAS, Python, Alteryx, Databricks, ThoughtSpot, UiPath) or willingness to learn
* Demonstrated ability to analyze complex business problems and translate insights into practical recommendations
* Strong project management skills with experience coordinating deliverables across multiple stakeholders
* Excellent written and verbal communication skills, including comfort presenting to senior audiences
* Collaborative, inclusive working style with strong relationship-building and influence skills
Preferred qualifications, capabilities, and skills
* Experience working with both relational and unstructured data in enterprise environments
* Familiarity with modern data/cloud ecosystems and scalable analytics patterns
* Experience building repeatable reporting/measurement frameworks and executive-ready dashboards
* Experience operating in agile delivery environments and continuous change
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset mana...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:36
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Embrace a leadership role as a Client Service Senior Manager within our Commercial & Investment Bank, where you'll drive innovation and transformation while managing a dynamic team of client service managers.
Lead the charge in modernizing the client experience by analyzing data, executing strategic initiatives, and fostering a culture of trust and inclusivity.
With opportunities for career growth and community engagement, join our global organization to shape the future of commercial banking and make a lasting impact.
As a Client Service Senior Manager within JPMorganChase, you will lead a team dedicated to resolving client requests and enhancing service operations.
Your role involves shaping operational policies and precedents, utilizing your expertise in treasury and cash management products.
You will identify trends, generate innovative solutions, and ensure quality service delivery.
Your skills in influencing, managing stakeholders, and driving continuous improvement are crucial.
Proficiency in project management, change management, and data & tech literacy will enable you to lead your team in delivering exceptional client service and contribute to the firm's strategic objectives.
Job responsibilities
* Lead and manage a team of Client Service Professionals, fostering a culture of continuous improvement and innovation to enhance the efficiency and resilience of our operating platform.
* Develop and implement strategic operational plans, leveraging your deep understanding of our treasury and cash management products and services to deliver exceptional client service.
* Analyze complex data and situations to identify trends and opportunities, using your expertise to develop and test innovative solutions that align with our operational policies and precedents.
* Establish and maintain productive relationships with internal stakeholders, using your advanced skills in influence and communication to drive mutually beneficial outcomes.
* Oversee the end-to-end change management process, including strategic communications, influencing others, and mitigating stakeholder impact, to ensure the successful implementation of new programs and processes.
Required qualifications, capabilities and skills
* Extensive experience in team leadership and management within a client service environment, specializing in treasury and cash management products and services, demonstrated over seven years.
* Proven ability to develop and implement strategic operational plans, with a track record of delivering exceptional client service.
* Demonstrated expertise in analyzing complex data and situations to identify trends and opportunities, and develop innovative solutions.
* Advanced skills in establishing and maintaining productive relationships with internal stakeholders, with a proven ability to influence and drive mutually beneficial outcomes.
* Proficiency in overseeing the end-to-end change management process, i...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:34
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You have a minimum of 5 years of private banking/asset management, and mastery level credit/lending experience with a bachelors degree.
This is the team for you.
As a USPB Securities Based Lending Team Lead within the Securities Based Lending (SBL) team at JPMorganChase, you will lead a team of 8 - 10 Lenders and Analysts dedicated to the seamless delivery of Securities Based Lending products to Wealth Management.
You will provide the highest level of service to our internal partners and ultimately the Client while adhering to credit quality standards and ensure that the loan portfolio meets or exceeds approved credit quality targets.
You will need to be an excellent communicator, detail-oriented, possess strong analytic skills and have strong problem solving capabilities.
You also must have a strong commitment to customer service and teamwork to contribute to high-performing teams through development of self and others.
SBL is a center of excellence designed to handle a high volume of lower risk credit transactions including Advised Lines of Credit secured by high quality marketable securities with standard loan documentation.
SBL ensures a short turnaround for underwriting, credit approval and sending out final loan documentation.
Job Responsibilities
* Lead a team of 8 - 10 Lenders and Analysts dedicated to the seamless delivery of the Securities Based Lending products to Wealth Management
* Provide the highest level of service to our internal partners and ultimately the Client while adhering to credit quality standards and ensure that the loan portfolio meets or exceeds approved credit quality targets
* Maintain a consistently high level of awareness around any potential credit issues and to resolve exceptions as soon as possible.
These exceptions include effectively managing under margin situations, past review facilities, past due principal/interest and documentation exceptions
* Review of credit presentations which should completely outline the proposed credit structure including accurate risk rating assessment and any potential collateral issues (ex.
concentrations)
* Ensure all new credit requests and annual reviews are completed according to Reg.
B guidelines
* Partner with Global and Domestic SBL leadership to provide appropriate oversight of credit and operational risk
Required qualifications, capabilities, and skills
* Bachelor degree or appropriate experience required
* Minimum of 5 years of private banking/asset management, and mastery level credit/lending experience
* Strong communication and interpersonal skills.
Accountable for team delivery of excellent customer service
* Expert organizational skills and ability to work with minimal supervision in a high production and fast-paced environment with the proven ability to effectively communicate with senior managers and sales personnel
* Ability to effectively document and implement new and updated processes with strong...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:30
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Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Corporate Sector - Finance/ GFT - Tech Invest Governance team, you will ensure the operational stability, availability, and performance of our production application flows.
Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
* Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
* Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
* Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
* Uses enterprise-authorized AI capabilities within the work environment to speed up incident triage and trend analysis from operational signals, validating outpus and handling operational data according to sensitivity security requirements
* Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
* Investigate and resolve data-related incidents, including quality issues, performance problems, and connectivity failures
* Perform root cause analysis on production issues and implement preventive measures to reduce future occurrences
* Applies resuse-first, AI-assisted practices within incident/problem/change routines to identify recurring interruption patterns and support validated remedation actions aligned to resiliency and security expectations
* Knowledge building and gathering that results in KT articles, processes, and documentation
* Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
* Demonstrates experience using enterprise-authorized AI capabilities within the work environment to support production support workflows with strong validation habits and awareness of data sensitivity
* Experience in observability and monitoring tools and techniques specifically in Dynatrace, Grafana and Splunk including configuration, integration and analysis of application and infrastructure metrics
* Ability to review and validate AI-assisted incident recommendations before action, escalating when uncertain and following operational and security expectations
* Exp...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:27
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Make a direct impact by helping clients resolve servicing questions quickly and confidently.
You will build deep operational expertise, strengthen your problem-solving skills, and grow your career through mobility opportunities across teams.
Join a collaborative environment where your voice matters and your work is recognized.
If you enjoy fast-paced service, process excellence, and helping people navigate complex requests, this role is for you.
Job summary:
As a Loan Servicing Specialist III within Loan Servicing Operations, you deliver exceptional service and operational support to clients across a range of servicing needs.
You handle inquiries, process transactions, research issues, and apply policies and procedures to reach accurate, timely outcomes.
You partner with teammates to improve client experience, reduce repeat inquiries, and support consistent, high-quality execution.
You also identify appropriate products or services to discuss based on client needs and established guidelines.
You will work across multiple systems while balancing quality, speed, and attention to detail.
This role is ideal for someone who is curious, resilient, and comfortable adapting to changing priorities.
You will be supported with training, coaching, and clear procedures while being trusted to make decisions within defined guidelines.
Job responsibilities:
* Provide daily operational support by responding to client inquiries across loan servicing topics
* Process servicing transactions accurately and in accordance with established procedures
* Research and resolve issues by reviewing account activity, documentation, and system history
* Apply policies and procedures to address non-routine situations and determine next steps
* Escalate risks, exceptions, or high-impact issues using defined escalation paths
* Use probing questions to confirm the request and set clear expectations on resolution and timing
* Document interactions, actions taken, and outcomes to ensure a complete record
* Identify appropriate services to discuss based on client needs and approved guidance
* Meet quality, productivity, and timeliness expectations in a fast-paced environment
* Partner with teammates and leaders to share trends, improve processes, and reduce errors
Required qualifications, capabilities, and skills:
* Experience in client service operations, including inquiry handling and transaction processing
* Ability to apply written procedures to investigate issues and resolve non-routine requests
* Strong verbal and written communication skills, including effective questioning and active listening
* Strong attention to detail with ability to maintain data accuracy and integrity
* Ability to manage multiple tasks and prioritize work in a deadline-driven environment
* Ability to work effectively in a team environment and adapt to process changes
* Customer-focused mindset with ability to de-...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:27
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Scope of the Position
A Maintenance Technician is responsible for performing predictive and preventative maintenance tasks to machinery and equipment for an automotive facility.
This is a 3rd Shift position, Monday night through Saturday morning 10:00 p.m.
to 6:30 a.m.
Responsibilities
* Perform preventative maintenance, troubleshooting and repairs to machinery and equipment using a variety of mechanical, electrical, hydraulic and pneumatic systems.
* Diagnose equipment issues and perform repairs as needed to minimize production downtime.
* Understand and use computer software for documenting daily activities.
* Operate overhead crane as needed to transport equipment.
* Assist with improvement items that address customer Quality concerns or employee concerns.
* Support production and production operators to ensure the ability to produce high quality, efficient products.
* Act as troubleshooter for automation equipment and other software.
* Read controls, drawings and design concepts.
* Respond to maintenance emergencies with urgency and be able to work in excess of eight hours per day.
* Comply with all safety expectations and contribute to a safe working environment for all employees.
* Perform other duties as assigned.
Qualifications
* High School Diploma/GED Required.
* 3 – 5 years of maintenance experience preferred.
* Prior automotive experience required.
* Proven experience in mechanical, hydraulic, pneumatic and automation fields.
* Experience in basic electrical troubleshooting preferred.
* Craftsman or tradesmen who installs, dismantles and repairs machinery.
* Must also be capable of a basic to moderate level of fabrication and ability to read hydraulic / electrical prints.
* Computer experience.
* Ability to read and work from Blueprints.
* Strong trouble-shooting skills.
* Good working knowledge of injection molding machinery and auxiliary equipment.
* Ability to multi-task, prioritize and follow work schedule.
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Type: Permanent Location: Rockford, US-TN
Salary / Rate: 33.25
Posted: 2026-07-23 08:59:24
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
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Type: Permanent Location: Ridgewood, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:20
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer - Python/React/AWS/AI at JPMorganChase within the Consumer and Community Banking team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) including Python, Java, React, AWS and AI
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the finan...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:18
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Rochester, US-MN
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:17
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As a Lead Software Engineer at JPMorganChase within CCB - Chase Digital Assistant (LOB), you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
* Develops secure high-quality production code, and reviews and debugs code written by others.
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies.
* Adds to team culture of diversity, opportunity, inclusion, and respect.
Required qualifications, capabilities, and skills
* Formal training or certification on Software Engineering concepts and 7+ years applied experience.
* Hands on practical experience delivering system design, application development, testing, and operational stability.
* Proficiency in automation and continuous delivery methods.
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Proficient in development skill Java 21/ Python building into Public Cloud and CI/CD strategies.
* Working knowledge of one or more NoSQL database technologies, preferably Apache Cassandra.
* Working knowledge of one or more Messaging technologies, preferably Apache Kafka.
* Develop RESTful APIs and ensure smooth integration across internal and external services.
* 5+ years of experience with a public cloud (AWS preferred)
Preferred qualifications, capabilities, and skills
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native development experience (e.g., microservices, containerization, infrastructure-as-code patterns).
* Exposure to building AI/ML driven applications to drive business goals.
* Track record of Continuous learning mindset
* Proficiency in Agile and SRE culture
Chase is a leading financial services firm, he...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:13
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Join our real estate strategy and branch operations finance team to shape investment decisions with sharp forecasting, capital project reporting, and executive-ready insights.
You'll partner across Finance and Real Estate to uncover drivers, manage risk, and modernize reporting through automation and new tools.
Real Estate (Retail) Financial Analysis is part of the Consumer Bank Branch Network (BN) Finance team.
BN Finance manages real estate and branch equipment/ATM expenses across for over 5k Chase branches.
The team also owns the Real Estate capital budget and branch/ATM count forecasts for budget and risk scenarios.
As an Financial Analysis Associate on the Retail Analysis team, you will be supporting our real estate strategy and branch operations, you will help deliver expense forecasts, financial insights, and reporting that inform long-term investment decisions and day-to-day execution across the branch network.
You will partner closely with stakeholders across Finance, Real Estate, Project Accounting, Lease Administration, and Controllers.
Job Responsibilities:
* Generate monthly capital project reporting to monitor project timing, cost changes, and impacts to full-year outlook.
* Produce recurring and ad hoc analysis to support expense forecasting, variance explanations, and decision-making.
* Develop executive-ready materials (e.g., slide decks) for Finance and Real Estate business reviews.
* Maintain branch count and new-build projections for Budget, risk scenarios, and external communications.
* Perform branch-level and general ledger deep-dive analyses to identify drivers, risks, and opportunities.
* Support development of business cases for real estate investments at the branch and/or market level.
* Identify opportunities to improve reporting efficiency through automation and adoption of new tools/technology (e.g., AI-enabled workflows).
* Build working knowledge of Consumer Bank finance processes, including monthly close cadence, approvals, and control requirements.
Required Qualifications, skills, and capabilities:
* Bachelor's degree in Finance, Accounting, or a related field.
* 3+ years of experience in Finance, Accounting, or a related role.
* Advanced Excel and PowerPoint skills.
* Strong written and verbal communication skills; able to influence and collaborate across functions.
* Strong analytical skills and attention to detail; able to synthesize complex data into clear, concise conclusions.
* Effective time management and prioritization skills; comfortable operating in a deadline-driven environment.
* Experience supporting recurring processes with a continuous improvement mindset.
* Ability to create and deliver ad hoc reporting for senior management.
Preferred Qualifications, skills, and capabilities:
* Proficiency with Essbase and SAP/CDGL (or comparable financial systems) a plus
To be eligible for this role, you must be authori...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:11
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Join the Marketing Finance & Business Management team to turn complex financial data into clear business insight and action.
You'll partner across the firm to help shape decisions through forecasting, budgeting, and management reporting.
You'll also modernize how results are delivered by streamlining processes and building new reporting capabilities.
As a Senior Associate within the Marketing Finance & Business Management team, you will partner across the firm to deliver financial and strategic analysis, budgeting, and forecasting.
You will analyze, reconcile, and translate accounting and technical data into reporting to be delivered on a regular basis and prepare executive-ready insights.
You will drive continuous improvement by enhancing controls, streamlining processes, and introducing automation and new reporting capabilities.
In addition, you will be advising the line of business CFOs on how to increase profitability and efficiencies and provide support across the department with special projects or components of other projects as needed.
Job Responsibilities
* Manage annual and continual financial planning for assigned product areas
* Provide month-end performance and forecast rationales to support business decisions
* Conduct reviews and deep-dive analyses of product financial performance
* Analyze consumption/demand planning, budgeting, billing, trends, and exception reporting
* Develop efficiency reporting, analytics, and strategy insights (e.g., location strategy, span of control)
* Build financial business cases to support business initiatives
* Monitor key metrics, drive data-quality initiatives across the product area, and Define forward-looking reporting and analytics needs for the product area
* Develop and track performance metrics, create presentations, and generally provide financial analysis on a variety of topics to senior management
* Perform variance analysis and explain key drivers versus prior forecasts/budgets
* Design new reports/dashboards and streamline processes through controls and automation
Required qualifications, capabilities, and skills
* Bachelor's degree in Accounting, Finance or a subject of a technical nature
* 4+ years of work experience in Financial Analysis, Business Management, Planning & Analysis, Accounting, Controller or related field
* Advanced skills in Excel and PowerPoint
* Proficiency in data mining/gathering and data set manipulation
* Strong analytical and problem-solving skills; ability to analyze large data sets and present concise conclusions
* Strong verbal and written communication skills; ability to articulate complex issues clearly
* Ability to create ad hoc reporting for senior management
* Proven track record executing special projects with limited lead time and ambiguity
* Team-oriented approach and the ability to thrive under pressure and tight deadlines with strong prioritization/tim...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:08
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in J.P.
Morgan Wealth Management online investing, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
Preferred qualifications, capabilities and skills
* Experience designing and building user experiences with Artificial Intelligence tools
* Experience creating hig...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:07
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Step into a leadership role, where you'll manage a team dedicated to efficient payment processing and leverage your leadership and coaching skills to build high-performing, collaborative teams that excel in accuracy and productivity.
As a Transactions Supervisor within JPMorganChase, you will supervise a team responsible for daily processing of document transactions and extraction of checks and remittances.
Our operation enables customers to accept traditional paper-based payments from clients by capturing information with technology services and transferring it to an output file for accounts receivable updating.
The main objective is to expedite collections of payments due by getting the check that's \"in the mail\" deposited into the biller's account as quickly and accurately as possible.
A second objective is to expedite the posting of payment information allowing the customer to update their account records.
You will supervise a team of entry level and front-line employees and leverage your leadership and coaching capabilities to build high-performing, collaborative, and engaged teams.
You'll use your basic understanding of innovation, market products, and artificial intelligence to find ways to make transaction processes better and enhance the customer experience.
Job responsibilities
* Supervise and coach a team of transaction specialists, ensuring efficient processing of document transactions and extraction of checks and remittances.
* Oversee remittance processing operations, setting daily production goals, delegating work, and evaluating performance to maximize productivity and quality.
* Resolve operational issues and escalate process delays to management, while fostering a collaborative and engaged team environment.
* Review data to identify and resolve procedural issues, ensuring compliance with guidelines and assisting junior team members.
* Manage or participate in projects aimed at enhancing operations and customer experience, utilizing knowledge in artificial intelligence and automation.
* Coach, train, and mentor team members to develop leadership and operational talent for future success.
Required qualifications, skills, and capabilities
* Intermediate knowledge of remittance processing or equivalent operations experience with indirectly or directly leading front-line teams to deliver towards business priorities and objectives.
* Ability to build, manage, and motivate empowered teams to deliver operational objectives and goals, including production, quality, and customer experience.
* Ability to plan, organize, and assign work on teams, including applying critical thinking to make decisions with competing priorities or deadlines.
* Intermediate understanding of artificial intelligence, prompt writing, and automation technologies and their potential to optimize operational and transaction processes.
* Apply core leadership capabilities including planning, organizatio...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:03
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Wholesale Lending Services (WLS) supports several lines of businesses that include Business Banking, Commercial Bank, Global Wealth Management, and Investment Bank.
Credit Monitoring sits within the WLS and provides Credit Compliance Monitoring for the combined Commercial and Investment Bank Loan Portfolio.
As a Credit Monitoring Analyst within Wholesale Lending Services, you will be responsible for assessing compliance with credit agreement terms.
In this role, you will interpret financial and other covenants included in credit agreements to determine whether borrowers are meeting the terms of the credit agreements or are in default.
The credit agreements cover syndicated loans and bilateral agreements.
Job Responsibilities
* Complete set up of reporting requirements and financial covenants in a wide variety of new credit agreements and other executed documents in the bank system, including Syndicated Credit Agreements and other externally prepared agreements
* Translate legal and structural terms into operational and monitoring requirements for ongoing compliance
* Conduct periodic reviews and continuous monitoring of the borrower's financial covenants and collateral based on the credit agreement requirements
* Interpret complex attorney/externally prepared credit agreements and other legal documents to determine which co-borrowers, guarantors, and other parties to the agreements require set up in bank's system of record for future covenant compliance evaluation
* Review documentation and monitor ongoing compliance with financial covenants with bilateral agreements and syndicated loans from different lending institutions
* Independently calculate cash flow, leverage ratios, and required covenant values in accordance with specific terms laid out in credit agreements
* Perform detailed Borrowing Base calculations and reconciliations for Secured Lending cases
* Validate collateral documentation such as AR aging, inventory listings, and ineligible summaries
* Compare executed Credit Agreements to the corresponding Credit Approval and term sheets to verify alignment and report discrepancies
* Adhere to the quality control standards that have been set for the process and to service level agreements WLS has with its internal business partners
* Partner with Risk, Credit, and Operations teams to resolve discrepancies or clarifications within loan documentation and operation
Required Qualifications, Capabilities, and Skills
* Three or more years of experience in Credit Monitoring, Credit Administration, Credit Review, or Loan Operations in Commercial, Business, or Investment Banking
* Proven experience reviewing and interpreting Credit Agreements and Syndicated Loan Structures
* Maintain strong knowledge of various facility types, including Revolvers, Term Loans, LCs, Bridge Loans, and Asset-Based structures
* Working knowledge of various facilities structures including Ass...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-23 08:59:01
