-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:26:06
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Sioux City, US-IA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:26:06
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Fort Wayne, US-IN
Salary / Rate: Not Specified
Posted: 2026-10-15 11:26:05
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-10-15 11:26:04
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Davenport, US-IA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:26:04
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Evansville, US-IN
Salary / Rate: Not Specified
Posted: 2026-10-15 11:26:03
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:26:03
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2026-10-15 11:26:02
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Springfield, US-IL
Salary / Rate: Not Specified
Posted: 2026-10-15 11:26:01
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2026-10-15 11:26:01
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Idaho Falls, US-ID
Salary / Rate: Not Specified
Posted: 2026-10-15 11:26:00
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-10-15 11:25:59
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-15 11:25:59
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-15 11:25:58
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:25:57
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-15 11:25:57
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:25:56
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-10-15 11:25:55
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-10-15 11:25:55
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-15 11:25:54
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-10-15 11:25:54
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-10-15 11:25:53
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-10-15 11:25:52
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:25:52
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Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 1+ years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST although hours for this position will typically be 11:00 AM - 7:30 PM EST.
- Strong verbal and written communication /customer service skills.
- Strong analytical and problem-solving skills.
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
- Highly detail-oriented, organized, timely, and customer service-oriented.
- Ability to work well independently and in a team setting.
- Must be able to successfully complete the CMS client vetting process as a condition of employment.
- Adaptable, flexible and able to deal with ambiguity and change.
- Excellent oral and written communication and customer service skills.
- Excellent attention to detail and good analytical skills.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignm...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-10-15 11:25:51
